ADT PremisePro User Manual
WARNING
This manual contains information on limitations regarding product use
and function and information on the limitations as to liability of the manufacturer.
The entire manual should be carefully read.
Now classified in accordance with ANSI/SIA CP-01-2000 (SIA-FAR)
User’s
Guide
PremisePro
WARNING Please Read Carefully
Note to Installers
This warning contains vital information. As the only individual in contact with
system users, it is your responsibility to bring each item in this warning to the
attention of the users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There are
circumstances, however, involving fire, burglary, or other types of emergencies
where it may not provide protection. Any alarm system of any type may be com promised deliberately or may fail to operate as expected for a variety of reasons.
Some but not all of these reasons may be:
Inadequate Installation
■
A security system must be installed properly in order to provide adequate protection. Every i nstallation s hould be eval uated by a se curity profes sional to ensure
that all access points and areas are covered. Lo cks and latches on windows and
doors must be secure and operate as intended. Windows, doors, w alls, ceilings and
other building materials must be of sufficient strength and construction to provide
the level of protection expected. A re evaluation mus t be done during and af ter any
construction activity. An evaluation by the fire and/or police department is highly
recommended if this service is available.
Criminal Knowledge
■
This system contains security features which were known to be effective at the
time of manufacture. It is p ossible for pe rsons with cri minal intent to develop
techniques which reduce the effectiveness of these features. It is important that a
security system be reviewed periodically to ensure that its features remain effective and that it be updated or replaced if it is found that it does not provide the protection expected.
Access by Intruders
■
Intruders may enter through an unprotected access point, circumve nt a sensing
device, evade detection by moving through an area of insufficient coverage, dis connect a warning device, or interf ere with or preven t the proper opera tion of the
system.
Power Failure
■
Control units, intrusion d etectors, smoke detectors and many other security
devices require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail. Even if the batteries have
not failed, th ey must be cha rged, in good condition and installed correctly. If a
device operates only by AC power, any interruption, however brief, will render
that device inoperative while it does not have power. Power interruptions of any
length are often accompanied by voltage fluctuations which may damage electronic equipment such as a security system. Aft er a power inter ruption has
occurred, immed iately conduct a complete system test to ensure that the system
operates as intended.
Failure of Replaceable Batteries
■
This system’s wireless transmitters have been designed to provide several years of
battery life under normal conditions. The expected battery life is a function of the
device environment, usage an d type. Ambient conditions such as high humidity,
high or low temperatures, or large temperature fluctuations may reduce the
expected battery life. While ea ch transmittin g device has a low battery monitor
which identifies when the batteries need to be replaced, this mo nitor may fail t o
operate as expected. Regula r testing and maintenance w ill keep the system in
good operating condition.
Compromise of Radio Frequency (Wireless) Devices
■
Signals may not reach the receiver under all circumstances which could include
metal objects placed on or near the rad io path or de liberate jamm ing or other inadvertent radio signal interference.
System Users
■
A user may not be able to operate a panic or emergency switch possibly due to
permanent or temporary physical disability, inability to reach the device i n time, or
unfamiliarity with the correct operation. It is importan t that all syst em users be
trained in the correct operation of the alarm system and that they know how to
respond when the system indicates an alarm.
Smoke Detectors
■
Smoke detectors that are a part of this system may not properly alert occupants of
a fire for a number of reasons, some of which follow. The smoke detectors may
have been improperly installed or positioned. Smoke may not be able to reach the
smoke detectors, such as when the fi re is in a chimney, walls or roofs, or on the
other side of closed doors. Smoke detectors may no t detect smoke fr om fires on
another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of burning.
Smoke detectors cannot sense all types of fires equally well. Smok e detectors ma y
not provide timely warning of fires caused by carelessness or safety hazards such
as smoking in bed, violent explos ions, escaping gas, improper sto rage of flammable materials, overloaded electrical circuits, children playin g with match es or
arson.
Even if the smoke detector operates as intended, there may be circumstances when
there is insufficient warning to allow all occupants to escape in time to avoid
injury or death.
Motion Detectors
■
Motion detectors can only detect motion within the designated areas as shown in
their respective installation instructions. They ca nnot discriminat e between intruders and intended occupants. M otion detector s do not provide volumetric ar ea protection. They have multiple beams of detection and motion can only be detected in
unobstructed areas covered by these beams. They cannot detect motion which
occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or
windows. Any type of tampering whether intentional or unintentional such as
masking, pain ting, or spraying of any material on the lenses, mirrors , windows or
any other part of the detection system will impair its proper operation.
Passive infrared motion detectors operate by sensing changes in temperature.
However their effectiveness can be reduced when the ambient temperature rises
near or above body temperature or if there are intentional or unintentional sources
of heat in or near the detection area. Some of these heat sources could be heaters,
radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on.
Warning Devices
■
Warning devices such as sire ns, bells, horns, or strobes may not war n people or
waken someone sleeping if there is an intervening wall or door. If warning device s
are located on a different level of the residence or premise, then it is less likely that
the occupants will be alerted or awakened. Audible warning devices may be interfered with by other noise sources such as stereos, radios, televisions, a ir conditioners or other appliances, or passing traffic. Audible warning devices, h owever loud,
may not be heard by a hearing-impaired person.
Telephone Lines
■
If telephone lines are used to transmit alarms, they may be out of service or busy
for certain periods of time. Also an intruder may cut the telephone line or defeat its
operation by more sophisticated means which may be difficult to detect.
Insufficient Time
■
There may be circumstances when the system will operate as intended, yet the
occupants will not be protected from the emergency due to their inability to
respond to the warnings in a timely manner. If the system is monit ored, the
response may not occur in time to protect the occupants or their belongings.
Component Failure
■
Although every effort has been made to make this system as reliable as possible,
the system may fail to function as intended due to the failure of a component.
Inadequate Testing
■
Most problems that would prevent an alarm system from operating as intended
can be found by regular testing and maintenance. The com plete system should be
tested weekly and immediately after a break-in, an attempted bre ak-in, a fire, a
storm, an eart hquake, an accident, or any ki nd of construc tion activity inside or
outside the premises. The testing should include all sensing devices, keypads, consoles, alarm indicating devices and any other operational devices that are part of
the system.
Security and Insurance
■
Regardless of its capabilities, an alarm s ystem is not a substitute for property or
life insurance. An alarm system also is not a substitute for property owners, renters, or other occupants to act prudently to prevent o r minimize th e harmful effect s
of an emergency situation.
Quick Reference Guide
The following chart lists the basic functions of your system alphabetically, and the keys to press for
each function. Refer to the listed page number for more information.
NOTE: Some functions may not be available on your system. Ask your installer for more
information.
To do this: Press this: See page:
Arm system (Away): ................................Press and hold * for 2 seconds, [access code] 7
Arm system (No Entry Delay): .................. [access code] 9
Away
Arm system (Stay):...................................Press and hold * for 2 seconds, [access code] 8
Bypass zones:..........................................Press and hold * for 2 seconds, [access code], 13
[two-digit zone number(s)], to exit
Disarm system:........................................[access code] 10
Reset latching detectors .......................... OR press 11
Send Fire message:.................................. (press & hold for 2 seconds, if enabled) 12
Send Auxiliary message: .......................... (press & hold for 2 seconds, if enabled) 12
Send Panic message: ............................... (press & hold for 2 seconds, if enabled) 12
Set time and date:................................... [master code] 18
Silence alarm:..........................................[access code] 11
Test system.............................................. [master code] 16
Turn door chime on/off: ............................. to toggle on or off 16
OR press (if enabled)
Turn on bypassed zones (if Stay armed): .. OR Press and hold * for 2 seconds, 9
[access code]
View alarm memory: ............................... 11
View troubles.......................................... 15
Stay
Bypass
Reset
Chime
Away
Table of Contents
Keypad Buttons & Lights 1
Displays .................................................................................................................................2
Status Lights ..........................................................................................................................2
Number Pad ..........................................................................................................................2
Function Buttons ...................................................................................................................2
Arrow Keys (LCD5500Z Keypad Only) ....................................................................................2
Emergency Keys ....................................................................................................................2
Function Indicators (LCD5501Z keypad only) ..........................................................................2
About This Guide 3
Introduction 4
How Your System Works .......................................................................................................4
IMPORTANT NOTICE ..............................................................................................................4
Testing ..................................................................................................................................4
Remote Monitoring ...............................................................................................................5
Maintenance .........................................................................................................................5
Arming and Disarming Your System 6
Getting Ready to Arm Your System .......................................................................................6
Arming Your System ..............................................................................................................7
Away Arming ........................................................................................................................7
Bell/Siren Sounds After Away Arming ....................................................................................8
8
Stay Arming ..........................................................................................................................8
“No Entry” Arming ................................................................................................................9
Automatic Arming ...............................................................................................................10
Disarming Your Security System ...........................................................................................10
Dealing With Alarms and Emergencies 11
Intrusion (Burglary) Alarms ...................................................................................................11
Viewing Alarms in Memory ..................................................................................................11
Calling for Help ...................................................................................................................12
Using Advanced Functions 13
Bypassing Zones ..................................................................................................................13
Recalling Bypassed Zones .....................................................................................................14
Bypass Groups .....................................................................................................................14
Identifying Trouble Conditions .............................................................................................15
Testing Your System ............................................................................................................16
Allowing Computer Access to Your System .........................................................................16
Turning the Door Chime On or Off ......................................................................................16
Customizing Your System 17
Programming Access Codes .................................................................................................17
Setting the Time and Date ...................................................................................................18
Changing LCD5500Z Display Brightness/Contrast ................................................................18
Changing Keypad Sounder Loudness ...................................................................................18
Glossary 19
System Information 21
For Service ...........................................................................................................................21
Access Codes ......................................................................................................................21
System Information .............................................................................................................21
Zone Information .................................................................................................................22
Paging Feature ....................................................................................................................23
i
Keypad Buttons & Lights
LCD5501Z Keypad
LCD5500Z Keypad
1
Displays
➊
Fixed Message Display (LCD5501Z Keypad)
Shows the status of your security system using an LCD
showing fixed words/icons and numbers. The display
is described below.
Liquid Crystal Display (LCD5500Z Keypad)
The LCD shows prompts and system information on
two 16-character lines.
Press the keys on the number pad as
prompted by the LCD to view alarms or troubles, to
arm and disarm the system and to bypass zones.
Status Lights
➋
Ready Light
If the Ready light is ON, the system is ready for arming. The system cannot be armed unless the Ready
light is ON (see “Getting Ready to Arm Your System”
on page 6).
Armed Light
If the Armed light is ON, the system has been armed
successfully.
Trouble Light
A flashing Trouble Light indicates AC Trouble. If the
Trouble light is ON, see “Identifying Trouble Condi-
tions” on page 15.
Number Pad
➌
To select a function press . To exit a function and
return to the Ready state, press .
Function Buttons
➍
If your installer has enabled them, you can use the
function buttons to access the Stay arm, Away arm,
Zone Bypass, Door Chime and Sensor Reset features
by pressing and holding a button for two seconds.
Refer to the manual for more information on these
features.
Arrow Keys (LCD5500Z Keypad Only)
➎
If “< >” appears, more information can be accessed
by using the keys. Press to see the previous function or item of information. Press to
advance the display to the next function or item of
information.
Emergency Keys
➏
Press both * keys for two seconds to send a Fire
message. Press both * Keys for two seconds to
send an Auxiliary message. Press both * Keys for
two seconds to send a Panic message.
IMPORTANT:
and Panic keys will NOT function unless programmed by the installer. If these keys are in service and the installer has enabled audible
feedback, holding down the key for two seconds
will cause the keypad sounder to beep indicating
that the input has been accepted and sent.
Function Indicators (LCD5501Z
➐
*(All Keypads) The Fire, Auxiliary
keypad only)
Memory
Upon disarming, if an alarm has occurred while the
system was armed, the Memory indicator will turn on
(See “Viewing Alarms in Memory” on page 11).
Bypass
If the Bypass indicator is ON, one or more zones are
bypassed (See “Bypassing Zones” on page 13).
Fire
If the Fire indicator is on, a fire alarm has occurred (if
the Fire emergency key has been enabled).
Program
The Program indicator will flash when you are programming access codes, or performing other programming functions. If someone is programming at
another keypad, the Program indicator will turn ON to
indicate that the system is busy.
IMPORTANT:
system trouble conditions corrected by your
alarm installer.
Test system weekly and have any
2
About This Guide
This PremisePro User’s Guide is for anybody using a PremisePro Security System.
Read this guide thoroughly to learn how to use your security system. Ensure that all users of
this system are equally instructed in its use.
Important information about burglary alarms is in section 3 on page 11. Read this
section carefully!
This guide provides step-by-step instructions for each function. Each key you need to press
will be indicated by its symbol (e.g. ).
For some functions you will need to enter your access code (indicated by [access code]) or
your master code (indicated by [master code]). You can use the master code for the same
functions as a regular access code, but you cannot use a regular access code for master code
functions (e.g., programming access codes).
Some functions have separate sets of instructions for the LCD5500Z and LCD5501Z keypads. You can check the kind of keypad you have by referring to the diagrams on page 1. If
only one set of instructions is given, the procedure will work at any of the keypads.
The instructions for LCD5500Z keypads will refer to “scrolling”. To scroll, press the key
to move to the next message, or the key to move back a message.
The keypads and their lights and buttons are described on pages 1 and 2.
The Quick Reference Guide inside the front cover shows you the commands required to
access each system function, and the page number each function is described on.
Fill out the “System Information” on page 21 with all of your zone information and
access codes, and store this manual in a safe place for future reference.
3
How Your
System Works
Section 1: Introduction
Your ADT PremisePro security system has been designed to provide you with both flexibility
and convenience. Your installer has set up your system with your business in mind. You may
not need all of the features described in this manual. Your installer will only turn on the features that you need, and should explain all the active features to you. If you have any questions about which features are included on your system, please ask your installer.
NOTE:
tures and is classified with ANSI / SIA CP-01-2000. To comply with this specification,
your installation must have a minimum of two keypads. Please consult your installer
for further information regarding the false alarm reduction features built into your
system as all are not covered in this guide.
Your security system is made up of a ADT PremisePro control panel, one or more PremisePro
keypads, and various sensors and detectors.
The control panel is the “brain” of your security system. It controls and monitors all the keypads and sensors, and communicates with the central station (if remote monitoring is
enabled). The control panel will be mounted out of the way, in a utility closet or in a basement. The metal cabinet contains the system electronics, fuses and stand-by battery. There
is normally no reason for anyone but the installer or service professional to have access to
the control panel.
You will access system functions from your keypad(s), which are described on pages 1 and 2
of this manual. Each keypad has a sounder and five function keys. The LCD5500Z keypad
has a liquid crystal display (LCD) which will show system messages. The LCD5501Z LCD keypad uses fixed messages to display your system’s status. The keypads can send commands
to the system and show the current system status. Your installer will mount the keypad(s)
inside your premises, close to the entry/exit door(s).
The security system has several zones (monitored areas). Each of these zones will be connected to a sensor (motion detectors, glassbreak detectors, door contacts, etc.). If a sensor
goes into alarm, the zone light for that sensor will flash (LCD5501Z keypad), or there will be
a message shown on the LCD5500Z keypad.
The PremisePro security system includes specific false alarm reduction fea-
IMPORTANT
NOTICE
Te s ti n g
4
A security system cannot prevent emergencies. It is only intended to alert you and
– if included – your central station of an emergency situation. Security systems are
generally very reliable but they may not work under all conditions and they are
not a substitute for prudent security practices or life and property insurance. Your
security system should be installed and serviced by qualified security professionals
who should instruct you on the level of protection that has been provided and on
system operations. For important warnings and cautions, please see inside the
back cover.
To make sure your system continues to work as intended, you must test your system weekly.
Please refer to “Testing Your System” on page 16. If your system does not work correctly,
call the service number located on your keypad(s).
Introduction: Remote Monitoring
Remote
Monitoring
Maintenance
This system can send alarms, troubles and emergency messages over telephone lines to a
central station (this must be enabled by your installer). If you accidentally initiate an alarm,
immediately call the central station to prevent an unnecessary response.
By default, an alarm transmission can be cancelled by entering a valid access code within 30
seconds of the alarm.
With normal use, the system requires minimum maintenance. Note the following points:
1. Do not wash the security equipment with a wet cloth. Light dusting with a slightly
moistened cloth should remove normal accumulations of dust.
2. Use the system test described in “Testing Your System” on page 16 to check the battery
condition. We recommend, however, that the standby batteries be replaced every 3 years.
3. For other system devices such as passive infrared, ultrasonic or microwave motion detectors or glassbreak detectors, consult the manufacturer’s literature for testing and maintenance instructions.
5
Section 2: Arming and Disarming Your System
This section describes how to perform the basic functions of your system: arming and disarming. Read this section carefully.
Getting Ready
to Arm Your
System
Before you arm your system, make sure that the system is Ready. You can tell that the system is ready when the Ready light is ON. If this is the case, you can arm your system - use
one of the arming methods described on pages 7-9.
If the Ready light is ON and the LCD5500Z keypad displays “Secure System or Enter Code”,
you can arm your system. However, some zones on the system are still open. Before arming,
confirm that no zones are left open unintentionally.
If your system is not ready, do the following:
On an LCD5500Z keypad:
1. If the Ready light is OFF, or if the keypad displays “Secure System Before Arming”:
• Close all doors and windows
• Stop motion in all zones with motion detectors
2. If LCD5500Z keypads show “<>”, use the keys to scroll through system messages and check that the system is clear of troubles and that no zones are bypassed
unintentionally. See “Identifying Trouble Conditions” on page 15 and/or“Bypassing
Zones” on page 13.
On an LCD5501Z keypad:
1. If the Ready light is OFF, the system is not ready to be armed:
• Close all doors and windows
• Stop motion in all zones with motion detectors
2. If the Trouble light is ON, view and correct any existing troubles. See “Identifying Trouble
Conditions” on page 15.
3. If the Bypass indicator is ON, check that no zones are bypassed unintentionally. See
“Bypassing Zones” on page 13.
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