ADT Concord Express User Manual

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Concord Express U ser's G uide

466–1667 Revision B

Getting to Know Your Security System 3

Overview 3

Communicating with the Panel 3

Instructing the Panel 4 How Your System Communicates with You 4

Fire and Smoke Alarms 4

Clearing Smoke Sensors 4 What Happens When There is an Alarm 4

Arming Your System 4

Level 1—OFF 4 Arming Level 2—STAY 5 Arming Level 3—AWAY 5

Test System Weekly

press both

Off

No Delay

415

Features

Status

Stay

Away

Silent

Pager

System

Lights

Bypass

Auxiliary Panic Alarm 10 Siren Time-out 10

Access Codes 10

System Master Code 10 Regular User Codes 10 Using the Programming Menus 10 Programming Access Codes 10

Setting the Time and Date 11 Adjusting System Sounds and Touchpad Brightness 11

Arming Your System Silently 11 Adjusting the Touchpad Beeps 12 Adjusting the Touchpad Display Brightness 12

Keychain Touchpad Arming 5 Quick Arm 5 Quick Exit 5 Using the Chime Feature 6 Preventing Accidental Alarms 6 Exit and Entry Delay Times 7

Extended Delay 7 Exit Extension 7 No Delay—For Instant Alarm 7 Auto STAY Arming Feature 8

Arming While a Door or Window is Open 8

Bypassing a Sensor Directly 8 Bypassing a Sensor Indirectly 8 Was the Bypass Successful? 8

Checking the Status of Your System 9

Short System Status 9 Full System Status 9 System Alarm Sounds 9

Panic Alarms 9

Fire Panic 9 Police Panic Alarm 9

Notification by Pager 12

Pager Messages 12 Streamlining the Page 13

Opening and Closing Reports 13 Latchkey Paging 14 No Activity Feature 14 Using the Panel Download Feature 14 System Information 14 Testing the System 15

Automatic Test Features 15 Manual Tests 15

Troubleshooting 16

Trouble Beeps and Trouble Messages 16

Appendix A: User Sheets 18 Appendix B: Planning for Emergencies 21 Appendix C: Programming Menus 23 Index 31

Commands at a Glance

To do this: Press:

Disarm the system. Cancel an accidental alarm.

Arm to Level 2 —STAY. Arm to Level 3—AWAY. Send a police alarm. Press and hold both POLICE

Send an auxiliary alarm. Press and hold both AUXILIARY

Send a fire alarm. Press and hold both FIRE

Arm system with No Delay.

1 + Code

2 + Code 3 + Code

buttons for 2 seconds.

2 + Code + 4 or 3 + Code + 4

Arm system to send a Latchkey page.

Bypass a sensor.

2 + Code + 6 or 3 + Code + 6

Indirectly: 2 + Code + ƒ or

3 + Code + ƒ

Directly: ƒ + Code + Sensor Number

Arm system silently.

5 + 2 + Code or 5 + 3 + Code

Check the system status. Turn Ch ime on/off. Check alarm memory. Initiate a phone test. Initiate a sensor test.

‚ 7 + 1 7 + 6 8 + Code + 2 8 + Code + 3

OFF

STAY

AWAY

NO DELAY

CHIME

STATUS

BYPASS

COMMAND

GETTING TO KNOW YOUR SECURITY SYSTEM

This manual describes how to operate your system. It describes basic arming and disarming commands as well as how to program system features.

The dealer or installer may have already discussed the details of your system with you. Record your system details in the User Sheets located in Appendix A.

Overview

Y o ur secur ity system is made up of different parts. Each plays a special role in the syst em’s ope ration:

The panel is at the heart of your system. It stores the i ntellig ence to mo nitor al l the sensors and devices in the system. The panel is the piece of equipment that activ a t es sir e ns an d initiates a call to the central s tatio n in an alarm si tuation.

Touchpads are used to arm, disarm, and program your system.

Y o ur sy stem may use a wal l -

mounted touchpad that

looks like this:

Q u ic k G u id e

Disarm System/Can cel Alarm

Press 1 + CODE.

Arm to STAY

Close all protected doors and windows.

Press 2 + CODE.

Press 4 to arm delay do ors instantly, if desired.

Arm to AWAY

Close all protected doors and windows.

Press 3 + CODE.

Ex it p r em is es th r o u g h d ela y d o o r.

Zone/Sensor Num ber

01 02 03 04 05 06 07

Byp ass Se nso rs

Arm sy stem to de sired level.

Press BYPASS + CODE + Sensor No.

Turn CHIM E O n/O ff

Ma ke su re sy stem is d isarm ed .

Press 7 + 1 to tu rn C H IM E o n or o ff.

Program User Settin gs

Ma ke su re sy stem is d isarm ed .

Press A or B to sc roll throug h m en us. Press # to select option or accept entry. Press to deselect option or cancel entry. Press 1 fo r O F F ; p ress 2 fo r O N ; press 0 - 9 fo r o the r en tries.

08 09 10 11 12 13 14

Test System Weekly

A41

System is OK

Stay

Away

Off

press both

Silent

Pager

No Delay

Features

Status

System

Lights

Bypass

press both

Your system may also use wireless, handheld touchpads that can be carried from room to room.

Key ch ain touchpads are also wireless and are handy for simple arming and disarming functions. Key chai n t ouch pads can be carried off-site.

The installer can program the keychain touchpad to send a Police or Auxiliary panic alarm.

Wireless panic button touchpads are dedicated to sending one signal only—usually a Police or Auxiliary panic alarm. Panic button touchpads are usually kept near the user.

Door and window sensors protect the perimeter of your home by alerting the panel when a door or window is opened.

Motion detectors in hallways or rooms detect a person moving across the field of detection.

Environmental sensors such as smoke and heat detectors remain al ert f o r the presence of fire or carbon monoxide 24 hours a day.

Stay

Or this:

Test System Weekly

A41

press both

No Delay

Features

Status

Off

Away

Silent

Pager

System

Lights

Bypass

The first touchpad is called a fixed English touchpad. It communicates by using lighted text and an 11-character display. The second touchpad is called an alphanumeric touchpad and communicates by displaying text on a two-line display.

A se n so r is a c tiv a te d .

The senso r alerts the panel immediately.

COMMUNICATING WITH THE PANEL

Your system can be set up to communicate with you through:

• S tatus beeps

• Alarm sirens

• Touchpad text

• Pager information

The pan el activates sirens. If the sy ste m is m o n ito re d , th e p a n e l calls the central m onitoring station.

T h is d ecisio n is b ase d o n system program m ing and the current a rm in g le v e l.

The central m onitoring station operator reports the alarm to the police or fire departm ent.

Instructing the Panel

Not just anyone can walk up to a touchpad and operate your security system. Before the syst em will process most commands, users are required to enter a pre-programmed 4-digit access code. Access codes are discussed in detail on page 10.

Command A ccess C od e

Keychain touchpads that are enrolled as part of the system do not require an access code, but are usually kept in an individual’s pocket or purse.

If you would rather use an actual key to arm and disarm the system, your security dealer can install a special key and keyswitch in your home.

How Your System Communicates with You

Touchpads and i nterio r siren s produc e a v ariety of operating beeps to inform you of different system states and operations.

Key Beeps

A Key beep is the tone y o u hear whe n you press a button on a touchpad. The sound confirms that the button was pressed adequately. Key beeps can be turned on or off by the installer.

Status Beeps

Status beeps from touchpads or sirens sound when there is a change in the current status of the system. Status beeps are not alarms, but they do warrant your attention.

There is more than one type of Status beep:

• Exit Delay beeps indicate that an arming command has been entered and the countdown to arming has begun.

• Entry Delay beeps indicate that you’ve entered the building and the countdown to an alarm has begu n. (So disarm the sy st em as soon as you get in!)

• Trouble beeps tell you that there is a problem with the sys t em o r one of its components.

• Chime feature beeps tell you that a door was opened.

• Protest beeps inform you that you’re trying to arm the system while there is an open door or window.

• Sensor test beeps are the sound the system makes during a sensor test to indicate that a sensor was tested properly.

Status beeps are described in more detai l thr oug ho ut the manual.

Pager Notification

Your system can dial the phone numbers of three different pagers to notify pagerholders of events they ma y want to be awar e of . Some of the events include:

• when the system is disarmed,

• when the system is armed,

• trouble conditions in the system, and

• alarm conditions. For more information, see “Notification by Pager” on page 12.

What Happens When There is an Alarm

In the event of an alarm, several things happen at once:

• Sirens and hardwired touchpads emit emergency tones

• Panel notifies the central station for help.*

• Message appears on fixed English or alphanumeric touchpads.

* Your system may or may not be monitored.

If it is not monitored, no call will be made.

ARMING YOUR SYSTEM

Since your se curity needs may vary throughout the da y, the system was designed with thr ee armin g le vels. By arming your sy stem to a particular level, only those sensors pr ogrammed to detect in that arming level will report alarms.

Level 1—OFF

Use Level 1 when intrusio n detection is not necessary. For example, on an active Saturday morning—kids playing inside and out; someone working in the garage; various house projects going on.

Even though Level 1 disarms the system, your system continues to monitor for fire, smoke, carbon monoxide, and/or panic alarms if your system has these devices installed.

Here are some other situations in which you’d set the system to Level 1—OFF:

• Upo n ent ering yo ur armed home or business . Wh en ent erin g the armed premises throug h a designated dela y door , the entry delay time begins. Entry Delay beeps r emind you to disarm the system.

• Before opening a door or window while inside or outside the armed home or business. When you wake up in the morning and want to get your newspaper, you must disarm the system before opening the door to prevent an accidental alarm.

FIRE AND SMOKE ALARMS

If your syst em contains smoke and fire sensors, it monitors the premises for smoke and fire alarms 24 hours a day and in all arming levels.

These alarms cannot be cancelled or aborted and are always reported to the central station. Since many communities charge for dispatching the fire department in error , your dealer may give you specific instructions to follow in the event of an accidental

smoke or fire alarm. Recor d these in s tructions in the Appendix A User Sheets under “Accidental Smoke and Fire Alarms.”

Clearing Smoke Sensors

Once a smoke sensor has been in alarm, it is considered “Open” or in “Trouble” until it is reset:

•Press 1 + Code, once to silence the alarm.

•Press 1 + Code, twice to reset the smoke alarm.

In Le v e l 2  S T A Y , sim ply p re ss before opening the door. The door m ust be closed again w ithin 2 m inutes to avoid alarm .

C ontact yo ur dealer if you 'd lik e to u s e th is fe a tu re .

(See the section on “Preventing Accidental Alarms” on page 6 if you would like to be able to leave quickly when the system is armed.)

• To stop sirens and cancel an alarm. When an alarm condition occurs, disarming the system turns off any sirens.

To disarm to Level 1—OFF using a touchpad:

1. Press 1. Touchpads display “Enter Code.”

2. Enter your access code.

Touchpads display date and time or programmed text.

3. The system sounds one long beep.

Arming Level 2—STAY

There are times when y o u want intrusion protection, bu t s till want the freedom to move around wi thin your house without setting off an alarm. For example, in the evening when your family is inside for the night. In this and similar situations, arm your system to 2—STAY.

KEYCHAIN TOUCHPAD ARMING

To disarm your system with a keychain touchpad, press the Un lock button.

Your installer can set up your keychain touchpad to arm the system in one of two ways:

1. Press the Lock butt on to arm the system directly to Le vel 3 with no Exit delay. Using this method, you would not be able to arm to Level 2.

2. Press the Lock button to increase the arming level each time it is pressed (Lev el 1 to Le v el 2, or Le v el 2 t o L ev e l 3). The Exit delay time would be applied.

QUICK ARM

Y o ur sy stem may be set up so that you’r e able to arm the system without using an access code.

To use Quick Arm:

• Increase the arming level by simply pressing 2 or 3 at any touchpad.

Decreasing the arming le vel requires that the user enter a code.

Stay

S im p ly p r e ss o r to in c re a se th e a rm in g le v e l. To decrease the arm ing le v e l, y o u 'll n e e d t o e n te r an access code.

C ontact yo ur dealer if you 'd lik e to u s e th is fe a tu re .

Away

To arm to Level 2—STAY using a touchpad:

1. Close all protected perimeter doors and windows.

2. Press 2 a t any t ouchpad. Touchpads display, “Enter Code.”

3. Ent er y o ur acc ess code. Touchpads display, ”Armed to STAY.”

4. The system sounds two short beeps.

5. If lea ving the prem ises, exit through a designated dela y door immediately .

Arming Level 3—AWAY

At other times, y ou w ant e v ery sensor t o be alert: When the family is away from home, or, in a business, after closing time.

In this and similar situations, set your system to 3—AWAY for maximum protection. All sensors are active—perimeter door and window sensors, and interior motion detectors.

To arm to Level 3—AWAY using a touchpad:

1. Close all perimeter doors and windows.

2. Press 3 a t any t ouchpad. Touchpads display, “Enter Code.”

3. Ent er y o ur acc ess code. Touchpads display, ”Armed to AWAY.”

4. The system sounds three short beeps.

5. Exit through a designated delay door immediately.

QUICK EXIT

Note: In UL Listed systems, this feature is disabled.

Y our syst em may be set up so that when y our syst em is armed to Level 2—STAY, you’re able to press D on any touchpad

and simply walk out of the door without ha ving t o disarm and rearm the system.

This is useful when your system is armed and you wa n t to quickly pop outside to pick up the newspaper without disarming your system.

IMPORTANT: If you step outsi de and are plan ning to come

back in, do not close the door behind you!

To use Quick Exit:

1. When the system is armed to 2—STAY, press D at any touchpad. Opening the door without pressing D

will cause an alarm.

2. Open the door and go outside.

Leave the door open if you are planning to come back in!

3. Come back in within two minutes and close the door . The system will rearm to 2—STAY.

USING THE CHIME FEATURE

Turn ing on the Chi me featur e is lik e ha ving bells o n ev ery prot ected door and window. When this feature is on, sirens and speakers sound 2 beeps whenever anyone opens a protected door or window.

The Chime feature works only in Level 1—OFF.

To turn Chime on/off:

• While in Level 1—OFF, from any touchpad, press 7 + 1. While the Chime feature is on, touchpads display,

“CHIME ON” or “CHIME IS OFF.”

When the system is armed again, Chime becomes deactivated.

Chime-On-Close

The Chime-On-Close feature works like the regular Chime feature, but in addition to the double beeps heard upon opening a protected door or window, the system sounds one long beep when the door or window is closed again.

You can turn the Chime-On-Close feature on or off from the programming menu. Refer to Appendix C, “Programming Menus” for information on programm in g your system.

PREVENTING ACCIDENTAL ALARMS

Y o ur secur ity system is enginee red with advanced technology that reduces the chance of an accidental alarm caused by a technical problem. In wireless systems, this technology prevents other devices, such as garage door openers, ham radios, television remote control s, and cellul ar ph on es, from interfering with yo ur security system.

Most accidental alarms occur when le aving the house after arming the system, or upon returning, before disarming the system.

If, for example, you ar m the syst em, then run ups tairs for something you forgot, the Exit Dela y time may expire. Once the Exit Delay expires, opening an armed do or or moving in front of a mo tion detector will cause an alarm.

Guidelines for Preventing Accidental Alarms

Following these guidelin es wil l g o a long way toward preventing accidental alarms.

✓ Close doors and windows before you leave your

house.

✓ When getting ready to leave the house, gather the

things you w ant t o tak e with you so you can e xit imme diately after arming the system.

✓ Always enter and exit within the programmed delay

times.

✓ Make sure you leave through a door that has a delay

time set for it. If you arm your system, then leave through a door without a delay time, an alarm will immediately sound.

✓ When you return, immediately disarm your system. ✓ Be aware of the devices in your security system and

learn how each one operates.

✓ Listen t o sy stem beeps. Take note of any t ou chpad

messages which indicate the sys tem’s current status.

✓ If you ha ve pets, ask your installer if y o u need pet

lenses in your motion detectors. Pets climb higher than you may guess, causing alarms when you are away.

✓ Check the location of your smoke detectors. Smoke

detectors near bathrooms can be tripped by steam from a shower. Smoke detectors near the kitchen can be tripped by cooking smoke.

Refer to the User Sheet in Appendix A to determine what the specific settings are for your system.

Aborting Accidental Alarms

Y o ur sy stem can be set up with the opportunity to abort an accidental intrusion, Police or Auxiliary alarm. (Fire alarms caused by smoke sensors, fire panic alarms, and heat sensors cannot be aborted.)

If the Dialer Abort feature is turned on, disarming the system (thus aborting the alarm), within a specified time period will silence the siren and prevent the alarm from being reported to the central monitoring stat ion.

Aborting a fire alarm will silence the siren, however fire alarms are always r eported. If an accidental fire alarm has sounded, follo w the procedures of your central monitoring station to prevent a false dispatch.

To cancel an alarm:

• Press 1 + Code.

A y

EXIT AND ENTRY DELAY TIMES

After arming your system, you need time to exit the building so you w on’t set off an alarm. Lik ewise , upon returning to your home or business, you’ll need enough time to open the door and get to a touchpad to disarm the system.

•The Exit Delay is a period of t i me long enough to let you le ave through a designated delay door after arming the system.

•The Entry Delay is a period of time long enough to let y ou unlock a designated delay door and get to a t ouchpad to disarm the system.

Exit Delay Example

Y o u’re about to go on an errand. You are inside your house and have just armed the system to Level 3—A WAY.

The interior sirens and touchpads sound three quick status beeps, telling you that the system accepted the command and has started the Exit Delay time.

During the Exit Delay time, the system sounds one short beep every 4 seconds. Exit the premises immediately.

During the last 10 seconds of the Exit Delay, you’ll hear a three more quick status beeps. These beeps indicate that the Exit Delay has ended. Opening an armed door or windo w after the Exit Dela y has expired will cause an alarm.

B E E P S

fte r a rm in g ,

o u 'll h e a r

3 quick

ta tu s b e e p s .

During the Exit Delay, you'll hear one b eep every fo u r s e c o n d s .

Leave th e prem ises n ow .

3 quick status b e e ps so u n d b e fo re th e sy stem is a r m e d .

Extended Delay

In some situations, additional time is needed t o arm or disarm the system from, for example, a protected outside gate or door. In these instances, the installer can program an extended delay, giving as much as 16 minutes to exit or disarm the system befor e setting off an alarm.

Refer to the Appendix A User Sheets, “Delay Doors and Delay Time Settings,” for a list of actual exit delay times.

Exit Extension

Note: In UL Listed systems, this feature is disabled. Y our sy s t em may be set up so that the delay time is restart ed if you

re-open the delay door during the initial delay time. This is useful if, after arming the sy st em, you w alk out the doo r, the n

remember something you forgot inside. You can re-enter and exit through the delay door without disarming and re-arming the system.

Note: The Exit Extension will work on the first re-entry only. If your syste m is not usin g this feature, you must disarm the sys tem

when you re-ent er the armed pr emises to av oid setting off an alarm.

No Delay—For Instant Alarm

Y ou can choose to turn off the Entry and Exit Delays, causing the delay doors to arm immediately. Anyone entering the house thr ou gh the de lay door when the system is set to No Delay would immediately cause an alarm.

No Delay is normally used:

Entry Delay Example

Y o u ar e returning to your house that is armed t o Level 3—AWAY. When you unl ock an d en t e r the de sig nat ed del a y do or, the interior sirens and touchpads sound tw o short beeps e very two seconds. This tells you that the Entry Delay time has begun and r eminds you to disarm the system t o a void setting off an alarm.

During the last 10 seconds of Entry Delay, you’ll hear one beep every second.

Y our i ns talle r wil l work with you t o deci de which doo r(s) sho uld be delay door(s), and deter mine the dela y times that will w ork bes t f or you and your family. Then, the insta ller will program the Exit and Entry Delay times into your system.

• When you’re staying at home, after you’ve armed the system.

• When you’re arming and disarming your house from the outside. (You must have a wireless touchpad in order to do this.)

Arming to Level 2 or 3 with No Delay:

1. Close all perimeter doors and windows.

2. Exit the premises if arming to Level 3—AWAY.

3. Ent er: 2 + Code or 3 + Code.

The system sounds two or three short beeps.

4. Immedi ately after hearing the beeps, press 4 for No Delay.

Touchpads display, “Armed to STAY No Delay” or “ARMED TO AWAY NO DELAY ,” f o r exampl e.

Changing the arming level will restore delay doors to their normal Exit and Entry Delay times.

B E E P S

U pon entering, during the Entry D elay, yo u'll hear 2 b eeps

2 se co nd s.

ever

D isarm th e sy stem be fo re

the last o f 1 0 qu ick statu s b ee ps

to avoid an acciden tal alarm .

Auto STAY Arming Feature

The Auto STAY Arming feature helps cut down on false alarms in the event that you arm the syst em to 3—AWAY , but fai l to leave during the exit delay time. Here’s how it works:

If you arm the system to Level 3—AWAY, and do not leave the premises within the exit delay time—

The system can tell that no one opened and

If feature turned on

If feature turned off

Y o ur de aler can turn this feature on or off for you.

closed a delay door within the delay time. It assumes that someone is still inside and the panel will arm to 2—STAY to avoid a false alarm.

The system arms to Level 3—AWAY regardless of whether or not a delay door has been opene d and closed.

Your movement inside the premises could activate a motion detector, causing an alarm.

ARMING WHILE A DOOR OR WINDOW IS OPEN

It is possible to arm your system while leaving a door or window open. This is useful if, f or example, you like to sleep at night with the window open.

If the door or window has a sensor ins tall ed on it, the system must be told to ignore, or bypass, that sensor when it’s open. All other sensors will remain active .

There are two methods for bypassing a sensor:

• Directly — After arming the system, bypass door/window sen sors before you open them. Y ou must kno w the sensor number of the door or window you wish to bypass. To bypass directly, the user code must have been given the Direct Bypassing attribute. (See “Assi gn ing the Dir ec t Bypassing Attribute” on page 10.)

• Indirectly — As you are arming, by pass senso rs on alr eady-o pen doors and window. This method should not be used in UL-list ed installations.

REMEMBER:

When a sensor is bypassed, you are allowing that door or window to be unprotected.

Bypassing a Sensor Directly

Use this method if the system is arme d and you would like to open a window without disarming.

Refer to the Appendix A User Sheets to determine what the sensor number is for the sensor you wish to b ypass.

To bypass sensors directly:

1. Close all doors and windows.

2. Arm your system to the desired level.

3. A t any touchpad, press ƒ + Code + sensor number. (ƒ is labeled Bypass)

4. Touchpads display, “Bypassed Zones 01,” or “SENSOR 01 BYPASSED,” for example.

If the touchpad displays “INVALID,” or if the touchpad sounds one long beep, make sure that you entered a valid sensor number. Heat and smoke sensors cannot be bypassed.

5. Bypass other sensors, if necessary, by repeating Step 3.

6. The b ypassed door or window can now be opened.

To arm bypassed sensors:

• Arm the system again.

Note: You cannot bypass sensors directly using a

keychain touchpad.

Bypassing a Sensor Indirectly

Use this method if you are arming the system and would like to bypass doors and windows already open.

To bypass sensors indirectly:

1. Leave open only those doors and windows that are to remain open. Close all others.

2. Arm your system to the desired level. The touchpad emits protest beeps and displa ys “PR OTEST,” because of the open sensor(s).

3. At any touchpad. press BYPASS. Touchpads with displays show, “Bypassed Zones 01,” or “SENSOR 01 BYPASSED,” for example.

4. The system sounds arming level beeps to indicate that the system is armed and open sensors have been successfully bypassed.

To arm bypassed sensors:

• Arm the system again.

To bypass sensors indirectly using a keychain touchpad:

• Press the Lock button once to arm the system and again to bypass open sensors:

Was the Bypass Successful?

To confirm whether or not a sensor was bypassed:

• Press the Status button on the touchpad. (‚ is labeled Status.)

Touchpads with displays list bypassed sensors or zones.

CHECKING THE STATUS OF YOUR SYSTEM

Checking the system s tatu s means finding out about the curre nt condition of your sy stem. This includes finding out if any senso rs are open or currently bypassed, whe the r or not the AC power and backup battery are okay, the nature of the most recent alarm, and more, depending on the features in u se and the equipment in y o ur system.

Check the system status if:

• Your system sounds trouble beeps (five short beeps every minute).

• Your touchpads display, “Zone s,” “POLICE,” “AUXILIARY,” and “FIRE.”

• Your touchpads display, “Press Status” or a blinking ✽.

Short System Status

A Short Status indicates the current arming level, sensor status (whether open or bypassed), low battery, supervisory, AC power or backup battery failures.

To get a Short System S tatus:

• Press ‚. (‚ is labeled Status.)

The system sounds beeps according to the current arming level. (One for Level 1, two for Level 2, three for Level 3.) Touchpads display the status information, for example: “System is OK,” or “SENSOR 02 OPEN.”

If an alarm or syst em tr ouble c ondi tion h as occu rr ed, it is displayed on a touchpad the first time you perform a Short or Full Status check. Performing a system status check a second time displays the system status including any trouble conditions.

If any alarm or system trouble is active, it continues to show up in every status check until the system is disarmed.

System Alarm Sounds

The sirens and touchpads in your system emit alarm sounds whenever an alarm occurs, either b y a senso r or panic butt on activation. Each type of alarm sounds and reacts differently when activated, as described in the following table.

Type of Alarm Alarm Sound

Fire

Police

Auxiliary

Repeating series of three beeps

Continuous tone

Rapid beeps

PANIC ALARMS

Panic alarms are easily activ at ed from an y to uchpad to quickly ale rt the central monitoring station to a Fire, Police, or Auxiliary emergency. A panic alarm can be acti va ted at any ti me, regar dless of the current arming level: 1—OFF, 2—STAY, or 3—AWAY.

This system is desi gned to in form a cen tral moni toring s tation of the nature of the emergency so the correct personnel can be dispatched immediately.

Fire Panic

The Fire panic alarm sounds from all interio r and ext e rio r sirens. On monitored systems, the central monitoring station responds by calling the fire department.

Full System Status

A Full Status combines the Short Status information with added details about specific system features.

To get a Full System Status:

• Press ‚ + ‚. Interior sirens sound beeps according to

the current arming level. Touchpads display the status information, for example, “System is OK,” “SENSOR 03 BYPASSED,” “SYSTEM BATTERY IS OK,” “AC POWER IS OK.”

Note: A Full System Status is not available from the fixed English

touchpad.

To activate a Fire panic alarm from a touchpad:

• Press and hold both Fire buttons for 2 seconds.

Police Panic Alarm

The Police panic alarm sounds from all interior and exterior sirens, scaring off any intruder and alerting neighbors to the trouble. On monitored systems, the central monitoring station responds by calling the police.

To activate a Police panic alarm using a touchpad:

• Press and hold the Police button(s) for 2 seconds.

To activate a Police panic alarm from a keychain touchpad*:

• Press and hold the Lock and Unlock buttons at the same time for 2 seconds.

* The installer must configure the Police panic alarm to

work this way.

Auxiliary Panic Alarm

The Auxiliary panic alarm sounds from interior sirens only. It is typically set up by your security dealer, based on your specific needs. On monitored systems, the central station responds by calling the service or agency you specified through your dealer.

To activate an Auxiliary panic alarm from a touchpad:

• Press and hold the Auxiliary button(s) for 2 seconds.

To send an Auxiliary panic alarm from a keychain t ouchpad :

• Press and hold the Lock and Unlock buttons at the same time for 2 seconds.

Siren Time-out

If the system is not disarmed after an alarm, the si rens will conti nue to sound until the time-out period is reached. The time-out period can be programmed only by your installer or dealer.

Even though reaching the end of the time-out period stops the sirens, if your sys tem is monitored, the central s tatio n will con sider the alarm in progress until the sys tem is manually disarmed.

ACCESS CODES

The system r e qu ires a valid access code befor e i t wil l process most commands. The Appendix A User Sheets provide a location for you to record the System Master and User codes.

Using the Programming Menus

Some system se tting s can be chan ged b y y o u, the user, while other settings must be changed by the installer.

To change system settings, you’ll use the System Master code to enter a series of progr amming menus. Appen dix C giv es a detailed explanation of how to use the menus or, if desired, how to use pr ogramming shortcuts.

Programming Access Codes

User codes can be given certain attributes which det er min e whether the user can bypass a sensor or perform system tests.

Changing a User Code

To change or assign a user access code:

1. Enter the programming menus by pressing

9 + System Master Code.

2. Press 10 n n 0 where nn is user 00 through 15.

3. Enter the desired 4-digit code, then ƒ.

4. ‚ + 4 + ƒ to exit the programming menus.

Note: The system will not accept the same code for

two different users.

Erasing a User Code

When a code is deleted from the system, that code no longer acts as a key for operating the system in any manner.

System Master Code

There is one System Master co de. The Sys tem Maste r code is used to enter the programming menus for your sy s tem. The default Sys-

tem Master code is 1234. It is important that you change the default code and record the new code in the Appendix A User Sheets.

Regular User Codes

There are 16 Regular User codes which act like keys to arm and disarm the system. If n ecessary, they can be assigned t o neighbors, baby-sitters, or repair persons for temporary use. Regular user codes can be changed in the programming menus and are easily deleted from the system when no longer necessary.

Good User Code Hygiene

To pr eserv e the int egri ty of your syst e m, keep user codes confidential and

delete extra codes as soon

as they are no longer

needed.

We recommend that you avoid using

obvious code patterns such as 1234 or

1111, 2222, etc.

To erase a user code:

1. Enter the programming menus by pressing

9 + System Master Code.

2. Press 10 n n 0 where nn is user 00 through 15.

3. Enter the System Master code, then ƒ.

4. ‚ + 4 + ƒ to exit the programming menus.

Assigning the Direct Bypassing Attribute

Direct Bypassing is a user code attribute that allows the user to bypass open sensors. If the user code does not have this attribute turned on, the user will not be able to bypass sensors directl y.

To assign Direct Bypassing to a user:

1. Enter the programming menus by pressing

9 + System Master Code.

2. Press 10 n n 1 where nn is user 00 through 15.

3. To turn Direct Bypassing:

• on, press 2 + ƒ.

•off, press 1 + ƒ.

4. ‚ + 4 + ƒ to exit the programming menus.

m m m m m m

Assigning the System Test Attribute

System Tests is a user code attribute that allo ws the user to perfo rm system tests. If the user code does not have this attribute turned on, the user will not be able to perform phone or sensor t e sts.

To assign the System Testing to a user:

1. Enter the programming menus by pressing

9 + System Master Code.

2. Press 10 n n 2 where nn is user 00 through 15.

3. To turn System Testing:

• on, press 2 + ƒ.

• off, press 1 + ƒ.

4. ‚ + 4 + ƒ to exit the programming menus.

The Touchpad Tamper Feature

The installer can program your system to send a Police alarm in the case of possible touchpad tampering.

If more than 40 key s are pressed wh en the syst em asks for a code, and those keys trok es are not part of a valid access code, a siren will sound.

ADJUSTING SYSTEM SOUNDS AND

OUCHPAD BRIGHTNESS

Arming Your System Silently

Use the Silent Arming feature to arm your system without disturbing people throughout the house with arming status beeps. There are two methods for implementing Silent Arming:

• Silent on Demand (User presses 5 before arming.)

• A rming Always Silent (Silent Arming feature on). Regardless of the method employed, when Silent Arming is in

effect, no Exit beeps sound. Note: Protest beeps will always sound when bypassing a sensor.

Silent Arming on Demand

Pressing 5 before arming silences arming status beeps from touchpads and interior siren s.

To use Silent Arming on demand:

1. From any touchpad, press 5.

2. Within 4 seconds enter: 2 + Code or 3 + Code.

SETTING THE TIME AND DATE

Although the installer usually sets the time and dat e at the time of installation, the user can change it when necessary. See Appendix C, “Programming Your System” for more detailed information on setting this feature.

To set the system time:

1. Enter the programming menus by pressing

9 + System Master Code.

2. Press 00.

3. Enter the correct time in 24-hour format (4 digits),

then press ƒ. For example, if the current time is 7:23 a.m., press 0723 + ƒ.

4. Press ‚ + 4 + ƒ to exit the programming menus.

24-H our Form at

00:00 01:00 02:00 03:00 04:00 05:00

Midnight

1:00 am

2:00 am

3:00 am

4:00 am

5:00 am

06:00 07:00 08:00 09:00 10:00 11:00

= = = =

10:00 am

11:00 am

6:00 am 7:00 am 8:00 am 9:00 am

12:00 13:00 14:00 15:00 16:00 17:00

= = = = = =

Noon 1:00 pm 2:00 pm 3:00 pm 4:00 pm 5:00 pm

18:00 19:00 20:00 21:00 22:00 23:59

= = = = = =

6:00 p 7:00 p 8:00 p

9:00 p 10:00 p 11:59 p

Arming Always Silent

Turning this feature on in the programming menu means that the status beeps that come from to uchpads and int erio r speak er s whil e

arming will always be silent. You wi ll not have to enter 5 before arming, as with Silent Arming on Demand.

See Appendix C, “Programm ing Your System” for more detailed information on setting this feature.

To enable Silent Arming:

1. Enter the programming menus by pressing

9 + System Master Code.

2. Press 2 + 1.

3. To turn Silent Arming:

• on, press 2 + ƒ. No system status beeps will sound while arming.

• off, press 1 + ƒ. System status beeps will sound from touchpad while arming.

4. Press ‚ + 4 + ƒ to exit the pr ogramming menus.

To set the system date:

1. Enter the programming menus by pressing

9 + System Master Code.

2. Press 01.

3. Enter the current date as 6 digits (mm/dd/yy) then press ƒ.

4. Press ‚ + 4 + ƒ to exit the programming menus.

Adjusting the Touchpad Beeps

The frequency or pitch of chime and trouble beeps from e ach fixed English touchpad can be adjusted individually to a more desirable or distinct tone.

Chime and trouble beep tones so un d using the default frequency during, or within 15 seconds of any button activity at that specific touchpad.

To change status tone pitch:

1. Press and hold the ‚ and 0 until you hear a steady tone, then release the buttons.

2. Press an d hold 1 to low er the pitch or press and hold 2 to raise the pitch.

3. Release the button when the desired pitch is heard.

After about 15 seconds of no touchpad activity, the steady tone stops sounding.

Adjusting the Touchpad Display Brightness

You may want to change the brightness of a touchpad display based on its location in a building or room. For example, dim the touchpad display in a bedroom or enhance a display near a window.

Changing the touchpad display affects only the touch pad curr ently being used.

To change touchpad display brightness:

1. Enter the programming menus by pressing

9 + System Master Code.

2. Press 2 + 2.

3. Select a br ig htne ss level:

• 0 + ƒ Off

• 1 + ƒ Low

• 2 + ƒ Medium

• 3 + ƒ High

4. Press ‚ + 4 + ƒ to exit the programming menus.

After dimming the display , pr essing any butt on momentarily r eturns the display to full brightness. After 15 seconds without touchpad activity, the display returns to the set dimmed leve l. If an alarm occurs while the display is dimmed, it automatically returns to the full brightness level and stays that way until you disarm your sy st em .

NOTIFICATION BY PAGER

Your system can notify up to three different pager phone numbers to report syste m e vents. The installer can progr am an y pager to receive pages for one or more of the following groups:

• High Level Reports, which includes the foll owing reports: – Sensor alarms – Bus failures – Sensor Tampe r – No activi ty alarm – Sensor Restorals – Fire panic – Phone test – Police panic – Receiver failure – Auxiliary panic – Receiver jam – Duress alarm – Touchpad tamper

• L ow Level Repo rts, which includes the foll owing reports: – Bypass sensors – AC power fail – Low battery – CPU low battery – Sensor Supervisory – Auto phone t es t – Trou ble – CPU back in service – Phone test – Phone Failure – Touchpad supervisory – Event buffer full – Touchpad low battery – Force armed – Force armed (repo rts when a user bypasses

sensors while arming system)

• Opening and Closing reports

• Latchkey Paging

Pager Me ssages

When an event is reported on a numeric pager, the following information is included:

Event code L a st fo u r d ig its o f c e n tra l

station account num ber

Sensor num ber or user num ber

Although all three types of information can be reported on your pager, y our pag er service determines ho w the inform ation will actually appear.

Event Code in Page

This part of the page let’s you know what has happened.

Table 1. Event Codes in Pages

Code Indicates

009

1 1 1

1 1 8

1 1 9

222

333

555

888

999

A sensor has been restored to its non-alarm state System has been disarmed System trouble has been fixed System alarm condition has been cancelled System armed to Level 2 System armed to Level 3 System phone test System has a trouble condition System is in alarm condition

Sensor Number or User Number in Page

This part of the page let’s you know who or what is causing the event.

Table 2. Sensor Numbers or User Codes in Pages

Code Indicates

000 001 — 024 600 — 615

678

679

System event not caused by a sensor or user Sensor numbers 1 through 24 User codes 00 through 15 used System Master code used Installer code used

your provi der t o see exactly ho w y our accoun t number will appe ar on your pager.

Streamlining the Page

If you feel that it is not necessary to see y our acco unt nu mber with each page from your sy s tem, you may elect t o have the Streamlining feature turned on. Your page will contain only an event code (Table 1) and a sensor or user number (Table 2).

Ask your dealer or installer if you would lik e the Streamline feature turned on.

Sample pager message with the Streamline feature turned on:

Event code

Sensor num ber or user num be

OPENING AND CLOSING REPORTS

The Opening and Closing Reports feature allows up to three pagerholders and/or the central station to be notified whenever the system is armed and/or disarmed. R efer to the Appendix A User Sheets to see which pagers have been set up to receive a page for this feature.

The Opening and Closing Reports feature can be enabled only by the installer .

If the feature is on, pagerholders will rece ive:

• an Opening Report page every time the system is disarmed: 111 for Level 1—OFF, and the user code entered.

• a Closing Report page every time a user arms the system: 222 for Level 2 or 333 for Level 3, and the user code entered.

See “Notification by Pager” on page 12 for more information on paging reports.

680

697

698

699

Dealer code used Quick Arm used Keyswitch sensor used System armed i tself because it is being serviced

or powered-up

Account Number in Page

This part of the page let’s you know where the event is occurring.

Table 3. Account Number

Code Indicates

XXXX

Some pager providers transmit only numbers and not alpha-characters. If your account n umber cont ains alpha- charact er s, check with

4-digits of account number

LATCHKEY PAGING

The Latchkey paging feature allows up to three pagerholders to be notified when the system is disarme d. Latchke y pages do not re port to the central s tation. This f eature is usef ul when y ou’re at wor k and would like to be notified when your daughter or son arrives home and disarms the system.

The Latchkey paging feature can be enabled only by the installer. Refer to the Appendix A User Sheets to see which pagers have

been set up to receive a Latchkey page. Only Latchkey-design ated user code s can cause a Latchk ey page to

be sent. By default, this includes the first 5 Regular User codes. If you’d like more user codes to be included, contact your installer.

Preparing the system to send a Latchkey page:

• Arm the syste m, then ent er 6. Touchpads display briefly: “Pager on,” or “LATCHKEY PAGER ON.”

To send a Latchkey page:

• Latchkey-designated user disarms the system. Pagerholders wi ll rec eiv e a messag e containing 111 and the user code entered to disarm the system.

Note: If you have the Openi ng and Closing Reports feature turned

on, you’ll receive a page every time someone disarms the feature, not just Latchkey-designated user codes.

NO ACTIVITY FEATURE

The system can monitor the activity in your home and automatically call for help if normal activities are not detected within a defined period of time.

Note: This feature is not active in Level 3—AWAY. For example, if someone falls and can’t move, the system will

detect that normal activities, such as opening doo rs and windows, have not occurred for a predetermined No Activity time.

The system sounds an auxiliary alarm to le t y ou kno w ther e ma y be a problem. If all is well, you can stop the siren by disarming your system. If no one disar ms the sy stem for 5 minutes, your system calls the central monitoring station. The central monitoring station will send emerg ency personnel t o the pr emise s to check out the situation.

Refer to the Appendix A User Sh eets t o see if the No A ctivity feature is currently a vail able to y ou and the duration of the No A ctivity setting. If the feature is no t currently av aila ble t o you, contact your installer.

USING THE PANEL DOWNLOAD FEATURE

To download to the panel is t o repl ace the old inf ormation in it with new information. Do wn lo ading is performed only by yo ur dealer using ITI software specifically designed for this panel.

Turning the Download feature on allows the dealer remote access to your panel in or de r t o :

• Updat e your account.

• Back up data from your panel.

• Allow your dealer to quickly implement requested programming changes.

Note: Before allowing an y download sessions, the system must be

disarmed to level 1-OFF.

To enable/disable the Panel Download setting:

1. Enter the programming menus by pressing

9 + System Master Code.

2. Press 2 + 0.

3. To turn Downloading:

• on, press 2 + ƒ . The dealer wil l be able to access y our system remotely if necessary.

• off, press 1+ ƒ. The dealer will not be able t o access your system remotely.

4. Press ‚ + 4 + ƒ to exit the programmi ng menus.

SYSTEM INFORMATION

There is information about your sy stem that is useful t o know. This includes the factory code, the syst em numbe r, and the system level.

After identifying the information for your sy stem, make a not e of it in the Appendix A User Sheets.

To identify system information:

1. Enter the programming menus by pressing

9 + System Master Code.

2. Press B until the touchpad displays “System ID,” or “SYSTEM VERSION,” then press ƒ.

• The fi rst information displayed is the factory code. For example, “FACTORY CODE nnn * nnnn,” or “F nnn – nnnn.”

• Press B to display the system number. For example, “N – nnnnnnn,” or “SYSTEM NUMBER ✽ nnnnnnn.”

• Press B to display the system lev el. For example, “L nnnn,” or “SYSTEM LEVEL nnnn.”

3. Press ‚ + 4 + ƒ to exit the pr ogramming menus.

TESTING THE SYSTEM

The system cont ains a test mode that allows y ou t o tes t sensors and panic signals without creating f alse alarms. T es t you r syste m weekly , by followin g the instructions in this section careful ly.

Automatic Test Features

Y our se curity system con ducts ro uti ne t es ts, che cking f o r pr oble ms like pow e r f ail ures, low batteries, sensors tha t ar e n’t working, and communication trouble with the central monitoring station.

When your sy s t em det ec ts a problem, trouble beeps sound to alert you. See “Troubleshooting” on page16 for an explanation of the causes of trouble beeps and what you can do to fix the problem.

Table 3. Sensor Test Procedure

1. Enter Test Mode by pressing

8 + Code + 3.

2. Follow the test procedure for each device.

Touch pads display, “Press S tatus. Sy stem Armed to Sensor Test,” or “✽✽SENSOR TEST nn MINUTES LEFT.”

When less than 5 minutes remain to the T es t Mode time, the sys tem sounds a sho rt beep every 60 seconds.

Manual Tests

The automatic tests your system performs provide continuing reassurance that it is working properly. There are also weekly system tests you can do y oursel f as an added safeg uard. Taking time to do these tests will familiarize you with your system and alert you to anything unusual, such as cut phone lines or sensors that have been tampered with.

Sensor Test

This test verifies that the sensors in your system are operating correctly.

The ability to conduct a sensor test is a code attribute given per User code. Check the Appendix A User Sheets to see whi ch access codes have the ability to conduct a sensor test.

Device Test procedure Touchpad Result

Touchpads Send a: Police panic alarm,

Fire panic alarm, and Auxiliary panic alarm.

Wireless Touchpads Press the Bypass key. Zones nn OK

Keychain Touchpads Press and hold the two assigned panic buttons simultaneously

for 3 seconds.

Panic buttons Press and hold the appropriate panic button(s) for 3 full sec-

onds.

Door/window sensor

Smoke detector Press and hold the test button until the system sounds transmis-

Open the secured door or window. Zones nn OK

sion beeps.

Touchpad Panic POLICE OK Touchpad P an ic FIRE OK Touchpad Panic AUXILIARY OK POLICE PANIC OK FIRE PA NIC OK AUXILIARY PANIC OK

Touchpad nn OK Touchpad Panic POLICE OK

Touchpad Panic AUXILIARY OK POLICE PANIC OK AUXILIARY PANIC OK

Zones nn OK SENSOR nn OK

SENSOR nn OK Zones nn OK

SENSOR nn OK

Motion detector

Rate-of-Rise Heat Detector (Not UL investigated)

Shock sensor (Not UL investigated)

Avoid the motion de tector’s view for 5 minutes, then enter its view.

Rub your hands together until warm, then place one hand on the detector for 30 seconds.

Tap the glass twice, away from the sensor. Wait at least 30 seconds before testing again.

Zones nn OK SENSOR nn OK

Device Test procedure Touchpad Result

Glass guard sensor (Not UL investigated)

Freeze sensor (Not UL investigated)

• I f you need more time to complete testing, restart the timer by pressing 8 + Code + 3.

• Check to see that all sensors have been tested by pressing ‚. Touchpads display a list of untested sensors.

• You will know that you have finished testing when touchpads display, “SENSOR TEST OK” or “ZONES ALL TESTED.”

3. Disarm to Level 1 to exit Test Mode.

Phone Communication Test

The purpose of this weekly t est is to verify that the connection between the central monitoring station and your sys tem is working properly.

Most phone tests take only a few minutes, however, your system will try for up to 15 minutes to establish a connection.

After the test has started, the arming level can be changed to Level 2—Stay or Level 3—AWAY.

To perform a phone communication test:

1. Contact the central mon itoring station to inform them that you want to t e s t the phone com mun ication of your syste m.

2. Disarm the system.

3. Press 8 + System Master Code + 2. The touchpad displays, “System Armed to PHONE TEST,” or “✽PHONE TEST.”

On fixed English touchpads:

After the phone test is complete, the t ouchpad displays “PHONE TEST OK.” Press ‚.

• If the phone test is successful, the touchpad displays “System Phone Test Alarm Memory” or “Phone Test Memory” briefly, then returns t o a normal t e xt di splay.

Press ‚ a second time and the touchpad display s “System is OK.”

• If the phone test is unsuccessful, the touchpad displays “Memory Tes t Pho ne ” briefly, then “Alarm Memory Phone Failure.”

On alphanumeric touchpads:

• If the phone test is successful, the touchpad display returns to a normal text display.

• If the phone test is unsuccessful, the touchpad displays “SYSTEM PHONE TEST ALARM,” then, “MEMORY,” and finally, “PHONE FAILURE ALARM MEMORY.”

If a phone test is unsuccessful, check to see if you hear a dial tone from phones in the house. Call your dealer if you hear a dial tone, but your phone test is unsuccessful.

Testing Sirens

The purpose of this weekly tes t is to verify that the panel is activating sirens with the appropriate warning sounds.

Tap the glass 3 or 4 inches from the sensor. Zones nn OK

SENSOR nn OK

Apply an ice cube wrapped in plastic to the senso r. Do not allow the sensor to get wet.

To perform an alarm siren warning sound test:

1. Contact the central monitoring station to inform them that you will be activating alarms and they should not dispatch authorities.

2. Activate alarms of each type (fire, police, auxiliary), one at a time.

3. Listen for the appropriate siren sound when each alarm is activated (see “Alarm Sound” table on page 9).

4. Contact the central monitoring station to inform them that you are finished activating alarms.

Zones nn OK SENSOR nn OK

TROUBLESHOOTING

Your security system uses a variety of different alarm sirens, status beeps, and trouble beeps to communicate with you. The next few pages describe the different sounds and what they mean. Try to familiarize your self with the differe nces. You will hear some sounds each time you tell y our security system t o do something, lik e arm or disarm. Some sounds you will hear on ly when there is a problem with the system, like a low battery. Other sounds you will only hear in an emergency. Getting to know your system sounds allows you to react quickly and appropriately.

Trouble Beeps and Trouble Messages

Tr oubl e be eps are a series of five short beeps, once a minut e. When your sys tem det ects a pr oblem, it lets y ou kn ow b y soundin g trouble beeps from touchpads and sirens, an d by tr ouble me ssage s on touchpad displays.

Table 4 lis ts the causes of trouble beeps, the visu al display you can expect to see, and possible solutions for the trouble condition.

Silencing Tro ub le Beeps

If possible, correct the situation which is causing the troubl e beeps. If this is not possible, call for service. If the problem is not corrected, trouble beeps and messages start again 4 t o 10 hours lat er.

To stop trouble beeps:

• Perform a system status check by pressing ‚ on a touchpad,

• change the arming level.

The following table describes the conditions under which trouble beeps occur and when they begin. (These sounds are heard from interior sirens and touchpads if available.)

Q. I can’t arm my system. A. Try the following:

• If arming to Lev e l 2—STAY or Level 3—AWAY, make sure all monitored perimeter doors and windows are closed.

• Press ‚ for a system status and for clues to the problem.

• Call the installer.

Q. I cannot bypass a senso r: my alphanum e ric touchpad

displays “INVALID” and my fixed English touchpad sounds a single, long beep.

A. Possible explanations include:

• The sensor you’re trying to bypass may not be active in the current arming level. For example, an interior motion detector will not be active in Level 2—STAY.

• Some sensors can be bypassed only in certain levels. For example, motion sensors in Le vel 3—AWAY.

• You may be trying to bypass a 24-hour sensor than cannot be bypassed, such as a smoke detector.

Q. I can’t arm my system to Level 3—AWAY. A. If a delay door is open while you’re trying to arm the

system to Level 3, the system will arm to Level 2 instead. Close the delay door, arm the system to Level 3, then exit through a delay door.

Table 1. Causes of Trouble Beeps

Touchpad Feedback After Pressing ‚

AC POWER FAILURE The panel power tr an sf o rmer may be unplugged or there may be an AC power outage. If the trans-

Trouble Condition

former is plugged in, check the circuit breaker or fuse that controls that outlet. The backup battery will take ov er, but if AC power is not rest ored within 15 minut es, the sys t em will alert you and the central monitoring station (if your system is monitored). It reports again when power is restored.

LOW B ATT The power in the emerg e ncy backup battery is low and must be r ec har ged or replaced. If AC

power is out, the security system may shut down once the battery is below the operating level. When AC pow er is res to red, the panel will r echar ge the batt ery . If the tr ouble co ndition exis ts more than 24 hours after AC pow er is re stored, call yo ur security dealer for service.

SENSOR SUPERVISORY There is a problem with how the sensor is communicating with the panel.

1. Test the sensor in Test Mode as describe d on pag e pag e15.

2. If the sensor do es no t t e s t OK, call your security dealer for service.

SENSOR TROUBLE A sensor may have an internal problem or a fire/smok e senso r may not have prope rly r eset after

activation, or the sensing chamber may be dirty or partially obstructed.

1. Test the sensor in Test Mode as describe d on pag e pag e15.

2. If testing the sensor does not clear the trouble condition, call your security dealer for service.

SENSOR XX LOW BATTERY A sensor has a low battery.

1. Disarm the sy s tem.

2. Remove the sensor cover. If the battery is an Alkaline AAA, change the battery. If the battery is any other type, call your security dealer for service.

SENSOR XX TAM PER A sensor co ver is off or open. Secure the cov e r an d tr ip the senso r to clear the tamper condition. PHONE FAILURE TROUBLE The system can’t commun icat e with the centr al monito ring s tation. The sy st em tries t o report t o the

central station thr e e tim es before indicating Phone Failure Trouble, then makes five more reporting attempts.

1. Mak e sur e the panel i s co nnec t ed t o the spe cial ph one jack ins t alled by your security dealer.

2. Disconnect the panel from the special phone jack and check phones for dial tone. If you hear a dial tone, call y o ur secur ity dealer for service. If you don’t hear dial from an y pho nes, telephone service in your area may be out.

Phone Failure Trouble takes precedence over other system problems, so you must clear the Phone Failure message (b y disarming the panel) bef o re you’re able to see other system messages.

RECEIVER INTERFERENCE or RECEIVER FAILURE

MEMORY FAILURE or all text is lit on a fixed English touchpad

There is a receiver f ailure or receiver interference pr oblem. Call your security dealer for service.

There is a system memory failur e . Call your security dealer for service.

APPENDIX A: USER SHEETS

It contains specific information about the setup of your system. The User Sheets should be completed by the installer and the user.

ACCOUNT NUMBER

My central station account number is:

____________________________________________________

SYSTEM SENSORS

Record the sensor number and name in the table below. Indicate whether it is a: hardwired sensor (HW), wireless sensor (WL), or touchpad (TP).

No. Sensor Name HW / WL / TP

01 02 03 04 05 06 07 08 09 10 11 12 13 14

USER CODES

The tables below provi de space f o r you to record user codes and the attributes of each. If you would like the Latchkey attribute changed for any code, contact your dealer.

B User can bypass sensors. L Users can send Latchkey pages.

S User can perform system tests.

Defaults are indicated by 

B L S Code

System Master

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15

N/A



(Default: 1234)



15 16 17 18 19 20 21 22 23 24

TOUCHPAD INFORMATION

Status beeps and Key beeps are programmable by the installer. The Silent Arming feature is user–programmable. Protest beeps upon b ypassing wil l always sound.

Location of TP

Status Beeps

On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off

Is Touchpad Tamper feature on?

♦ Yes. If, when the system asks for a code, more than 40 touch-

pad keys are pressed in rapid succession and those keystrokes are not part of a valid access code, a siren will soun d.

♦ No. Multiple keypresses that are not part of a valid access

code will not send an alarm.

There are _____ keychain touchpads in use in the system.

Keychain Touchpad 1

P re ss the Lock key to : ¨ In c re a se th e a r m in g le v e l. ¨ A rm the system to L e v e l 3 w ith no Exit or Entry delay.

Keychain Touchpad 2

P re ss b o th a t o n e tim e to :

¨ C reate a Police panic alarm . ¨ C reate an A uxiliary pan ic alarm . ¨ Other:

____________________________ ____________________________ ____________________________ ____________________________

Key

Beeps

Keychain Touchpad 3

P re ss the Lock key to : ¨ In c re a se th e a r m in g le v e l. ¨ A rm the system to L e v e l 3 w ith no Exit or Entry delay.

P re ss b o th a t o n e tim e to :

¨ C reate a Police panic alarm . ¨ C reate an A uxiliary pan ic alarm . ¨ Other:

____________________________ ____________________________ ____________________________ ____________________________

Keychain Touchpad 4

P re ss the Lock key to : ¨ In c re a se th e a r m in g le v e l. ¨ A rm the system to L e v e l 3 w ith no Exit or Entry delay.

P re ss b o th a t o n e tim e to :

¨ C reate a Police panic alarm . ¨ C reate an A uxiliary pan ic alarm . ¨ Other:

____________________________ ____________________________ ____________________________ ____________________________

ACCIDENTAL SMOKE AND FIRE ALARMS

To silence the alarms and reset the sensor:

•Press 1 + Code, once to silence the alarm.

•Press 1 + Code, twice to reset the smoke alarm.

Smoke and fire panic alarms cannot be cancelled and are always reported to the central station.

If, after disarming the sy st em o nce, the sy st em s till thin ks a senso r is open, disarm the system again.

In the event of an accidental smoke or fire alarm, follow these dealer instructions:

____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________

P re ss the Lock key to : ¨ In c re a se th e a r m in g le v e l. ¨ A rm the system to L e v e l 3 w ith no Exit or Entry delay.

P re ss b o th a t o n e tim e to :

¨ C reate a Police panic alarm . ¨ C reate an A uxiliary pan ic alarm . ¨ Other:

____________________________ ____________________________ ____________________________ ____________________________

DIALER ABORT

Is the Dialer Abort feature enabled?

♦ Yes. I have ____ seconds t o cancel an accide ntal intrusion or

auxiliary alarm before it is reported to the central station.

♦ No. All alarms are reported to the central station immediately.

ARMING INFORMATION

PAGING

For what events will the central station or pagers be notified?

Delay Doors and Delay Time Settings

When the system is armed, enter and exit the premises only through designated delay doors.

The time allowed to enter the premises and disarm the system is the Entry Delay time.

The time allowed to leave the premises after arming the system is the Exit Delay time.

Door Door Location

1:: 2:: 3:: 4:: 5::

Entry

Delay

Exit

Delay

Reporting Features 1 2 3

High Level Reports Low Level Reports Opening/Closing Reports

Latchkey Reports

Is the Streamlining feature enabl ed ?

♦ Y es. When the sys tem pag es me, the messag e will not in clude

the central station account number. According to my pager provider, the central station account number will appear as:

____________________________________________________

♦ No. All pages from my system will include the

account number.

Pagers

CS 1 CS 2

N/A N/A

Feature My system features include:

Quick Arm ♦ Yes. Press the arming level desired.

♦ No. Enter arming level, then access code.

Quick Exit

Exit Extension ♦ Yes. If I re-enter the armed premises during

Keyswitch Arming

Auto STAY Arming

♦ Yes. Press D and exit your armed premises

through a delay door within 2 minutes.

♦ No. I need to disarm my system in order to

exit the premises.

the Exit Delay time, the Exit Extension will begin.

♦ No. If I re-enter the armed premises during

the Exit Delay time, it will continue to count down and I must disarm the system.

♦ Yes. I can use a key to arm the system.

The switch is located: ______________________________________

______________________________________

♦ No. ♦ Yes. If, after arming t o Le vel 3—A W AY, I don’t

exit through a designated delay door, the system will arm to Level 2—STAY.

♦ No. If, after arming to Lev el 3—AWA Y, I don’t

exit through a designated delay door, the system will continue to arm to Level 3—AWAY. And, if my syst em c ontains mo tion det ect ors, movement may cause an alarm.

IF THE POWER GOES OUT

Your system has a backup battery that keeps your system operational during a power failure. An optional feature allows your system to alert the central monitoring station if the power is off for more than 15 minutes. It reports again when power has been restored.

NO ACTIVITY TIME

My system uses the No Activity feature.

♦ Yes. If there is no activity in my system for ____ hours (1-42,

default 24), the syst em wil l sen d a No Activity report to the Central Station.

♦ No. My system setup does not inclu de this feature.

SYSTEM INFORMATION

System Info rmation Code

Factory code System number System level

APPENDIX B: PLANNING FOR EMERGENCIES

Develop plans for a variety of emergency situations. Periodically discuss and rehearse emergency plans that include the following:

• Understand how to use y ou r securi ty system.

• Know the normal state of doors and windows; open, closed, or locked.

• Use a different escape route if clo sed doors feel hot to the t ouch.

• Emphasize that everyone sho uld escape as qui ckly as possible. Do not stop to gather any belongings.

• Crawl and hold your breath as much as possible to help reduce smoke inhalation during your escape.

• Meet at a designated outdoor location.

• Emphasize that no one should return to the premises if there is a fire.

• Notify fire department from a neighbor’s phone.

WARNING! If you arrive at the premises and hear sirens, d o not

attempt to enter the building. Call for emergency assistance from a neighbor’s phone.

FLOOR PLAN EXAMPLE

The figure on this page is an example of a multile ve l floor plan. Use it as a guide and draw your floor plan on the next page.

YOUR FLOOR PLAN

Use the following guidelines when drawing your floor plan:

♦ Show all buildi ng levels. ♦ Show exits from each room

(two exits per room are recommended).

♦ Show the location of all security system components. ♦ Show the locations of any fire extinguishers.

Alarm System Limitations

Not even the most advanced alarm system can guarantee protection against burglary , fire, or environmental emerg e ncies. All alarm systems are subject t o possible co mpromi se or failur e-t o-w arn, f or a variety of reasons including:

• If sirens are not placed within range of persons sleeping, in remote areas of the pr em ises, or if they are placed behind doors or other obstacles.

• If intruders gain access through un protect ed entry points or areas where sensors are bypassed.

• If intruders have the technical means of bypassing, jam ming, or disconnecting any or all parts of the system.

• I f power to sensors is disconnected or inadequate.

• If freeze, flood, or any environmental sensors are not located in areas where the specific condition can be detected.

• I f smoke does not reach a smoke sensor. For example, smoke sensors cannot detect smoke in chimneys, w a l ls, roofs, or smoke blocked by a closed door. Sensors may not detect smoke on building levels different from their installed location. Sensors may not warn in time when fires ar e cause d b y smoking in bed, explosions, improper storage of flammables, overloaded electrical circuits, or other hazardous conditions.

A sm oke detector should be lo cated o n each level.

Bedroom

Living Room

Kitchen

Required sm oke detector

Heat detector

Indicates sm oke detector is optional if door is not provided betw een basem en t an d recreation ro o m s.

Sm oke detectors s h o u ld b e lo c a te d b e tw een the sleeping area and th e rest o f th e fa m ily liv in g u n it.

Bedroom

In fam ily living units w ith m ore than one sleeping area, lo ca te a sm o k e d e te c to r at each area.

Hall

Bedroom

Hall

Recreation Room

Bedroom

Living Room

Basem ent

D ining Room

TV Room

Bedroom

C eiling-m o unted sm oke detecto rs should be located in the center of the

N O TE:

room or hall, or not less than 4 inches from the w all. W hen the detector is m ounted on the w all, the top of the detecto r should be 4 to 12 inches fro m t h e c e ilin g . N O TE: D o not install sm oke detectors w here n orm al am bient tem peratures are above 100°F or below 40°F. A lso, do not locate detectors in front of A C / H e a t re g iste rs o r o th er lo c a tio n s w h e re n o rm a l air c ircu la tio n w ill keep sm oke from entering the detector. N O TE: A dditional inform atio n on ho usehold fire w arning is available at nom in al c o st fr o m : T h e N a tio n a l F ire P ro te c tio n A ss o c ia tio n , B a tte ry m a rc h P a rk , Q uincy, M A 02269. Request Standard N o. N FPA 74.

Hall

Kitchen

Living Room

Basem ent

D ining Room

Bedroom

D ining Room

Living Room

• If telephone lines are out of service. Telephon e lin es ar e al so vul nerable to compromise by any of sev eral means.

Inadequate maintenance is the most common cause of alar m fai lure. Therefore, test your system once each week to verify sensors, sirens, and phone communications are all working correctly.

Note: Although having an alarm system can make yo u eligible for

reduced insurance premiums, the system is no substitute for insurance.

Warning: Security systems and devices cannot compen sate you

for life or property losses.

If Your System Needs Service

If you have any questions about your security system or if it ever needs servicing, please contact your security dealer.

Floor Plan of Your Home or Business

Company Name _____________________________ Address ____________________________________ City _______________ State _____ Zip __________ Phone Number (_____) _______________________ Contact Name _______________________________

APPENDIX C: PROGRAMMING YOUR SYSTEM

You can program the following items on your system:

• System time and date

• User codes

• Downloading feature

• Silent Arming feature

• Bri gh tness of t o uchpads

• Chi me feature

TWO METHODS TO PROGRAM YOUR SYSTEM

There are 2 methods for programming your system:

• P r ogr amming menus—Offers visual text cues from your touchpad

• P rogramming shortcuts—Allows you to type in a sequence of numbers for a specific programming task.

Either method requires a valid System Master code. You cannot program the system using a regular user code.

Using Programming Menus

The programming menus are arranged much like a computer software program: menus containing multiple options.

To navigate through the menus:

P re s s to tu rn

a feature on

P re s s to tu rn

P re s s to

m o ve backw ard

th ro u g h

th e m e n u

P re s s to

m o v e fo rw a rd

th ro u g h

th e m e n u

Press num bered

keys w hen

values or co d e

cho ices are

re q u e s te d

a feature off

Test System Weekly

press both

Off

No Delay

Features

Status

P re s s to d e se le c t

‚

an option or to

cancel an entry

Stay

Silent

System

Lights

P re s s to s e le c t

Away

Pager

Bypass

an option or to

accept an en try

Examples of Programming Using Menus

Here are two examples of pr og ramming using system menus. The examples describe each st e p i nvolved in programming a user code and in erasing a user code from a fixed English touchpad.

To change or assign a user access code:

1. Enter the programming menus by pressing

9 + System Master Code.

2. Press B until the touchpad displays “USER CODES,” then press ƒ.

3. Press B until the touchpad displays the type of code you wish to change (Regular User codes or System Master code), then press ƒ. For example, if you w ant to change a Regu lar User code , press ƒ when the touchpad displays “REG CODES.”

4. Press B until the touchpad displa y s the user code you wish to change, then press ƒ.

For example, if you w ant t o chan ge Regular User code 2, press ƒ when the touchpad displays “REG CODE 02.”

5. Enter the new code and press ƒ.

6. Press B. “DIRECT BYPASSING” (or “BYPASS”) appears:

•Press 1 + ƒ to turn the option off for this user code.

•Press 2 + ƒ to turn the option on for this user code.

7. Press B. “SYSTEM TESTS” (or “TESTS”) appears:

•Press 1 + ƒ to turn the option off for this user code.

•Press 2 + ƒ to turn the option on for this user code.

8. Press ‚ + B to move to the next user code, or

‚ + 4 + ƒ to exit the programming menus.

Note: The system will not accept the same code for two

different users.

To erase a user code:

1. Enter the programming menus by pressing

9 + System Master Code.

2. Press B until the touchpad displays “USER CODES,” then press ƒ.

3. The touchpad displays “REG CODES.” Press ƒ. (You cannot delete the System Master code.)

4. Press B until the touchpad displa y s the user code you wish to erase, then press ƒ.

For example, if you want to change User code 4, press ƒ when the touchpad displays “REG CODE 04,” or “USER 04.”

5. Enter the System Master code you used in Step 1 and press ƒ. The deleted code appears as “REG 01 ––––,” or

“USER 01 — ✽ ✽ ✽ ✽,” for example.

6. Press ‚ + B to move to the next user code, or

‚ + 4 + ƒ to exit the programming menus.

i M

rogramm

At a touchpad, press System displays:

Enter the System Master code. System displays briefly:

Then, system displays:

Enter code

ƒ‚ ƒ‚ƒ‚

(Regular User Codes) (System Master Code)

ƒ‚

Continue to press for User Codes.

Press to

return to Reg Code 00.

Press to move forward in the menu.

Press to move backward in the menu.

Press to back out of the menu.

‚

Press to enter the menu.

Press to turn a feature off.

Press to turn a feature on.

‚

enus:

return to the start of the

Press to

Programming Menu.

BBBB

ƒ‚

(Direct Bypassing) (System Tests)

+ for Off

1ƒ

+ for On

2ƒ

+ for Off

1ƒ

+ for On

2ƒ

+ for Off

1ƒ

+ for On

2ƒ

+ for Off

1ƒ

+ for On

2ƒ

+ for Off

1ƒ

+ for On

2ƒ

+ for Off

1ƒ

+ for On

2ƒ

ƒƒ

+ for Off

1ƒ

+ for On

2ƒ

B B B

+ for Off

1ƒ

+ for On

2ƒ

Press + for

‚B

next User Code.

Press + for

‚B

next User Code.

Press + for

‚B

next User Code.

+ for Off

0ƒ

+ for Low

1ƒ

+ for Medium

2ƒ

+ for High

Direct Bypassing

A user attribute that, when user to bypass sensors directly by pressing: +

sensor number

Silent Arming

When feature is on:

Status beeps while arming will be silent.

Chim e

(Chime On Close)(Touchpad Brightness)(Silent Arming)(Downloading)

+ for Off

1ƒ

+ for On

2ƒ

, allows the

code

System Tests

A user attribute that, when

, allows the user to enter test mode by pressing: +

code

(Phone Test) + (Sensor Test)

Chime On Close

When feature is on and Chime is turned on ( + ):

2 beeps sound when a protected door or window is opened.

System is O K

Downloading

When feature is on:

Allows dealer to make changes to the system from off-site.

8642G71A.DSF

1 beep sounds when the door or window is closed again.

Using Programming Shortcuts

A programming shortcut is a number that gets you to a particular spot in the programming menus. A series of shortcut numbers takes you dire ctly to the feature or code you want to change.

1. Enter programming menus:

2. Choose programming task.

Set system time 0 0 Time in 24-hour

Set system date 0 1 Enter 6-digit date in

Change User code 00 1 0 0 0 0 4-digit code

Direct Bypassing for User 00 1 0 0 0 1 System Tests for User 00 1 0 0 0 2

Change User code 01 1 0 0 1 0 4-digit code

3. Enter ‚ + ‚, then key

sequence.

The table below lists:

1. How to enter the programming menus.

2. User programming tasks.

3. The sequence of keypresses to take you to the task.

4. Specific information to enter for the task.

5. How to accept an entry.

6. How to exit th e programming menus.

4. Enter value or choice.

format (Enter 4 digits)

mm/dd/yy format

5. Secure choice.

6. Exit programming menus.

1 (Off) or 2 (On)

9 + Master Code

Direct Bypassing for User 01 1 0 0 1 1

1 (Off) or 2 (On)

System Tests for User 01 1 0 0 1 2

Change User code 02 1 0 0 2 0 4-digit code

Direct Bypassing for User 02 1 0 0 2 1

1 (Off) or 2 (On)

System Tests for User 02 1 0 0 2 2

Change User code 03 1 0 0 3 0 4-digit code

Direct Bypassing for User 03 1 0 0 3 1

1 (Off) or 2 (On)

System Tests for User 03 1 0 0 3 2

Change User code 04 1 0 0 4 0 4-digit code

Direct Bypassing for User 04 1 0 0 4 1

1 (Off) or 2 (On)

System Tests for User 04 1 0 0 4 2

Change User code 05 1 0 0 5 0 4-digit code

Direct Bypassing for User 05 1 0 0 5 1

1 (Off) or 2 (On)

System Tests for User 05 1 0 0 5 2

Change User code 06 1 0 0 6 0 4-digit code

Direct Bypassing for User 06 1 0 0 6 1

1 (Off) or 2 (On)

System Tests for User 06 1 0 0 6 2

ƒ‚ + 4 + ƒ

Change User code 07 1 0 0 7 0 4-digit code

Direct Bypassing for User 07 1 0 0 7 1

1 (Off) or 2 (On)

System Tests for User 07 1 0 0 7 2

1. Enter programming menus:

2. Choose programming task.

Change User code 08 1 0 0 8 0 4-digit code

Direct Bypassing for User 08 1 0 0 8 1

3. Enter ‚ + ‚, then key sequence.

4. Enter value or choice.

1 (Off) or 2 (On)

System Tests for User 08 1 0 0 8 2

Change User code 09 1 0 0 9 0 4-digit code

Direct Bypassing for User 09 1 0 0 9 1

1 (Off) or 2 (On)

System Tests for User 09 1 0 0 9 2

Change User code 10 1 0 1 0 0 4-digit code

Direct Bypassing for User 10 1 0 1 0 1

1 (Off) or 2 (On)

System Tests for User 10 1 0 1 0 2

Change User code 11 1 0 1 1 0 4-digit code

Direct Bypassing for User 11 1 0 1 1 1

1 (Off) or 2 (On)

System Tests for User 11 1 0 1 1 2

Change User code 12 1 0 1 2 0 4-dig it code

5. Secure choice.

6. Exit programming menus.

9 + Master Code

Direct Bypassing for User 12 1 0 1 2 1

1 (Off) or 2 (On)

System Tests for User 12 1 0 1 2 2

Change User code 13 1 0 1 3 0 4-digit code

Direct Bypassing for User 13 1 0 1 3 1

1 (Off) or 2 (On)

System Tests for User 13 1 0 1 3 2

Change User code 14 1 0 1 4 0 4-digit code

Direct Bypassing for User 14 1 0 1 4 1

1 (Off) or 2 (On)

System Tests for User 14 1 0 1 4 2

Change User code 15 1 0 1 5 0 4-digit code

Direct Bypassing for User 15 1 0 1 5 1

1 (Off) or 2 (On)

System Tests for User 15 1 0 1 5 2 Change System Master Code 1 1 0 4-digit code Downloading 2 0

Silent Arming 2 1 Touchpad Brightness 2 2

1 (Off) or 2 (On) 1 (Off) or 2 (On) 0 for Off

1 for Low 2 for Medium 3 for High

ƒ‚ + 4 + ƒ

Chime on Close 2 5 Factory Code 3 0

System Number 3 1 System Level 3 2

1 (Off) or 2 (On)

Notes:

Notes:29Notes:

FCC Notices

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Install a quality radio or television outdoor antenna if the indoor antenna is not adequate.

• Reorient or relocate the panel.

• Move the panel away from the affected equipment.

• Move the panel away from any wire runs to the affected equipment.

• Connect the affected equipment and the panel to separate outlets, on different branch circuits.

• Consult the dealer or an experienced radio/TV technician for help.

• Send for the FCC booklet How to Identify and Resolve Radio-TV Interference Problems, available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock Number: 004-000-00345-4.

Changes or modifications not expressly approved by Interactive Technologies, Inc. can void the user’s authority to operate the equipment.

This equipment complies with part 68 of the FCC rules. On the FCC label affixed to this equipment is the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to your telephone company.

The REN is used to calculate the maximum number of devices your telephone line will support with ringing service. In most areas the sum of all device RENs should not exceed 5.0. Contact your local telephone company to determine the maximum REN for your calling area.

If your telephone equipment causes harm to the telephone network, your telephone company may temporarily disconnect your service. If possible, you will be notified in advance. When advance notice is not practical, you will be notified as soon as possible. You will also be advised of your right to file a complaint with the FCC.

Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of your equipment. You will be given advanced notice in order to maintain uninterrupted service. The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.

Declaration of Conformity (DoC)

Interactive Technologies, Inc. declares that the ITI model no. 60-792-95R is in conformity with Part 15 of the FCC Rules. Operation of this product is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada Warnings

Notice: The Industry Canada Label identifies certified equipment. This certification

means that the equipment meets telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed 5.

AVIS D’INDUSTRIE CANADA

AVIS: L’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme aux normes de protection, d’ exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les documents concernant les exigences techniques relatives au matérial terminal. Le Ministere n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.

Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’enterprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions énoncées ci-dessus n’empêche pas le dégradation du service dans certaines situations.

Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur. L’entreprise de télécommunications peut demander à l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnement.

Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la terre de la source d’énergie électrique, des lignes téléphoniques et des canalisations d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales.

Avertissment: L’utilisateur ne doit pas tenter de faire ces raccordements luimeme; il doit avoir recours à un service d’inspection des installations électriques, ou à électricien, selon le cas.

AVIS: L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface. La terminaison d’une interface téléphonique peut consister en une combinaison de quelques dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.

Trademarks

ITI is a registered trademark of Interactive Technologies, Inc. Concord, SuperBus, SnapCard, and ToolBox are trademarks of Interactive Technologies, Inc. X-10 is a registered trademark of X-10 (USA), Inc.

This manual may refer to products that are announced but are not yet available.

AC Power Fail Reports

access codes 10, 25, 26 accidental alarms 6, 19 account number in page 13 alarms, cancelling 6 arming levels 4 arming the system 7, 8 Auto Phone Test Reports 12 Auto STAY Arming feature 8 auxiliary alarm 2 Auxiliary panic alarm 9, 10, 12

Battery Backup feature

Bus Failure Reports 12 Bypass Sensor Reports 12 bypassing sensors 8

cancelling alarms

Chime feature 4, 6, 12 Chime On Close feat ure 26 Chime-On-Close feature 6 Closing Reports 12, 20 communication test 16 CPU Back in Service Reports

CPU Low Battery Reports 12

date, setting on the system

11, 25

Dealer code 13 Delay door(s) 20 Dialer Abort feature 6, 19, 20 Direct Bypassing attribute 8 disarming the system 4 door/window sensors 15, 18 Download feature 14, 26 Duress Alarm Reports 12

emergency planning

Entry Delay 4, 7, 20 erasing user codes 10 Event Buffer Full Repor ts 12 event code 13 Exit Delay 4, 6, 7, 20 Exit Extension feature 7, 20 extended Exit Delay 7

factory code

14, 20, 26

false alarms 15, 19 fire alarms 2 Fire panic alarm 8, 9 Fire Panic Reports 12 fixed English touchpad 12 floor plan 21 Force Armed Reports 12 Full System Status 9

glass guard sensors

High Level Reports

12, 20

Hi-Tech Wireless Handheld touchpads

Installer code

Key Beeps feature

4, 19

keychain touchpads 5, 15, 19 keyswitch arming 4, 13, 20

Latchkey Paging Reports

Latchkey-designated users codes

Level 1-OFF 2, 4, 5 Level 2-STAY 2, 5 Level 3-AWAY 2, 5 Low Battery Reports 12 Low Level Reports 12, 20

Master code

10, 26

motion detectors 15

No Activity Alarm Reports

No Activity feature 14, 20 No Delay feature 2, 7

opening doors or windows Opening Reports 12, 20

pager codes

pagers 12, 20 panic alarms 9 panic buttons 15 Phone Failure Reports 12 Phone Failure Trouble 17 phone test 16 Phone Test Reports 12 police alarm 2 Police panic alarm 8, 9 Police Panic Reports 12 preventing accidental alarms

programming menus 10 Protest beeps 4

Quick Arming feature

Quick Exit feature 5, 20

Rate-of-Rise heat detectors

Receiver Failure Repor ts 12 Receiver Jam Reports 12 remote phone access 9 resetting smoke detectors 19 Restoral Reports 12

Sensor Alarm Reports sensor number in page 13 Sensor Restoral Reports 12 Sensor Supervisory Reports

Sensor Tamper Reports 12 sensor test 4, 15 shock sensors 15 Short System Status 9 Silent Arming feature 11, 19,

siren test 16 siren time-out 10 smoke detectors 4, 15, 19 Status beeps 4, 19 Streamline feature 13 supervised wireless siren 16 System Alarm Sounds 9

system level 14, 20, 26 System Master code 10, 13,

system number 20, 26 System Status 9

5, 13,

System Tests user code attribute

system version 14

tamper prevention Tamper Reports 12 test mode 15, 16 testing the system 15 time, setting on the system

11, 25

Touchpad Low Battery Reports

Touchpad Supervisory Reports

Touchpad Tamper feature

11, 19

Touchpad Tamper Reports

touchpads 3, 15, 19, 26 trouble beeps 4, 12, 15 trouble conditions 9 Trouble Reports 12 troubleshooting 15

user code

user codes 10, 13, 15, 18, 25

verifying alarm sounds volume of touchpad 12

window sensors

15, 18

651/777-2690

651/779-4890

AC Power Fail Reports

Battery Backup feature

Bus Failure Reports 12 Bypass Sensor Reports 12 bypassing sensors 8

cancelling alarms

Chime feature 4, 6, 12 Chime On Close feat ure 26 Chime-On-Close feature 6 Closing Reports 12, 20 communication test 16 CPU Back in Service Reports

CPU Low Battery Reports 12

date, setting on the system

11, 25

Dealer code 13 Delay door(s) 20 Dialer Abort feature 6, 19, 20 Direct Bypassing attribute 8 disarming the system 4 door/window sensors 15, 18 Download feature 14, 26 Duress Alarm Reports 12

emergency planning

Entry Delay 4, 7, 20 erasing user codes 10 Event Buffer Full Repor ts 12 event code 13 Exit Delay 4, 6, 7, 20

Exit Extension feature 7, 20 extended Exit Delay 7

factory code

14, 20, 26

false alarms 15, 19 fire alarms 2 Fire panic alarm 8, 9 Fire Panic Reports 12 fixed English touchpad 12 floor plan 21 Force Armed Reports 12 Full System Status 9

glass guard sensors

High Level Reports

12, 20

Hi-Tech Wireless Handheld touchpads

Installer code

Key Beeps feature

4, 19

keychain touchpads 5, 15, 19 keyswitch arming 4, 13, 20

Latchkey Paging Reports

Latchkey-designated users

codes Level 1-OFF 2, 4, 5 Level 2-STAY 2, 5 Level 3-AWAY 2, 5 Low Battery Reports 12 Low Level Reports 12, 20

Master code

10, 26

motion detectors 15

No Activity Alarm Reports

No Activity feature 14, 20 No Delay feature 2, 7

opening doors or windows

Opening Reports 12, 20

pager codes

programming menus 10 Protest beeps 4

Quick Arming feature

5, 13,

Quick Exit feature 5, 20

Rate-of-Rise heat detectors

Receiver Failure Repor ts 12 Receiver Jam Reports 12 remote phone access 9 resetting smoke detectors 19 Restoral Reports 12

Sensor Alarm Reports

sensor number in page 13 Sensor Restoral Reports 12 Sensor Supervisory Reports

Sensor Tamper Reports 12 sensor test 4, 15 shock sensors 15 Short System Status 9 Silent Arming feature 11, 19,

siren test 16 siren time-out 10

smoke detectors 4, 15, 19 Status beeps 4, 19 Streamline feature 13 supervised wireless siren 16 System Alarm Sounds 9 system level 14, 20, 26 System Master code 10, 13,

system number 20, 26 System Status 9 System Tests user code attribute

system version 14

tamper prevention

Tamper Reports 12 test mode 15, 16 testing the system 15 time, setting on the system

11, 25

Touchpad Low Battery Reports

Touchpad Supervisory Reports

Touchpad Tamper feature

11, 19

Touchpad Tamper Reports

touchpads 3, 15, 19, 26 trouble beeps 4, 12, 15 trouble conditions 9 Trouble Reports 12 troubleshooting 15

user code

user codes 10, 13, 15, 18, 25

verifying alarm sounds

volume of touchpad 12

window sensors

15, 18

651/777-2690

651/779-4890

ADT Concord Express User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

GETTING TO KNOW YOUR SECURITY SYSTEM

Overview

COMMUNICATING WITH THE PANEL

Instructing the Panel

How Your System Communicates with You

Key Beeps

Status Beeps

Pager Notification

What Happens When There is an Alarm

ARMING YOUR SYSTEM

Level 1—OFF

FIRE AND SMOKE ALARMS

Clearing Smoke Sensors

Arming Level 2—STAY

KEYCHAIN TOUCHPAD ARMING

QUICK ARM

Arming Level 3—AWAY

QUICK EXIT

USING THE CHIME FEATURE

Chime-On-Close

PREVENTING ACCIDENTAL ALARMS

Aborting Accidental Alarms

EXIT AND ENTRY DELAY TIMES

Exit Delay Example

Extended Delay

Exit Extension

No Delay—For Instant Alarm

Entry Delay Example

Auto STAY Arming Feature

ARMING WHILE A DOOR OR WINDOW IS OPEN

Bypassing a Sensor Directly

Bypassing a Sensor Indirectly

Was the Bypass Successful?

CHECKING THE STATUS OF YOUR SYSTEM

Short System Status

System Alarm Sounds

PANIC ALARMS

Fire Panic

Full System Status

Police Panic Alarm

Auxiliary Panic Alarm

Siren Time-out

ACCESS CODES

Using the Programming Menus

Programming Access Codes

Changing a User Code

Erasing a User Code

System Master Code

Regular User Codes

Good User Code Hygiene

Assigning the Direct Bypassing Attribute

Assigning the System Test Attribute

The Touchpad Tamper Feature

Arming Your System Silently

Silent Arming on Demand

SETTING THE TIME AND DATE

Arming Always Silent

Adjusting the Touchpad Beeps

Adjusting the Touchpad Display Brightness

NOTIFICATION BY PAGER

Pager Me ssages

Event Code in Page

Sensor Number or User Number in Page

Streamlining the Page

OPENING AND CLOSING REPORTS

Account Number in Page

LATCHKEY PAGING

NO ACTIVITY FEATURE

USING THE PANEL DOWNLOAD FEATURE

SYSTEM INFORMATION

TESTING THE SYSTEM

Automatic Test Features

Manual Tests

Sensor Test

Phone Communication Test

Testing Sirens