ADT 3000 User Manual

K5309 3/01 Model SASW3000B

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IMPORTANT!

PROPER INTRUSION PROTECTION

For proper intrusion coverage, sensors should be located at

every possible

point of entry

to a home or commercial premises. This would include any

skylights that may be present, and the upper windows in a multi-level building. In addition, we recomm end that radio backup be used in a security system s o

that alarm signals ca n still be sent to the Customer Care Ce nter in the event that the telephone li nes are out of order (alarm signals are norm ally sent over the phone lines).

EARLY WARNING FIRE DETECTION

Early warning fire d etection is important in a home. Smok e and heat detectors have played a ke y role in red ucing fir e deaths in t he Unit ed Sta tes. W ith regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's National Fire Alarm Code (NFPA 72). T hese recommendations can be fou nd on page 34 of this manual.

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This manual is a step-by-step guide that will acquaint you with the system's features and benefits . It defines the components and their functions, describ es their operation, and provides clear step-by-step instructions for normal and emergency procedur es. Keep th is m anual i n a con venien t plac e so t hat you c an refer to it as necessary.

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System Overview.................................................................................................................... 5

Introduction.......................................................................................................................... 5

System Basics.......................................................................................................................5

About The Touchpads...........................................................................................................8

General Information.............................................................................................................8

Functions of the Touchpads..............................................................................................10

Entry/Exit Delays.................................................................................................................12

Exit Delay ........................................................................................................................... 12

Entry Delay......................................................................................................................... 12

Exit Alarms......................................................................................................................... 13

Checking For Open Zones..................................................................................................13

Using the [∗] Key................................................................................................................ 13

Arming the System ..............................................................................................................14

Stay Mode: Arms Perimeter Only, Entry Delay On......................................................... 14

Night-Stay Mode: Arms Perimeter Only, Plus Selected Zones ....................................... 14

Instant Mode: Arms Perimeter Only, Entry Delay Off.................................................... 14

Away Mode: Arms Entire System, Entry Delay On......................................................... 14

Arming Commands............................................................................................................. 15

Single Button Arming ........................................................................................................ 16

Single-Button “Step” Arming............................................................................................. 16

Using the Keyswitch............................................................................................................17

Using the Keyswitch .......................................................................................................... 17

Disarming and Silencing Alarms ..................................................................................... 18

Using the [OFF] key........................................................................................................... 18

Bypassing Protection Zones..............................................................................................19

Using the BYPASS Key ..................................................................................................... 19

Quick Bypass ...................................................................................................................... 20

Chime Mode........................................................................................................................... 20

Viewing Current Date and Time ......................................................................................21

Viewing the Current Date and Time................................................................................. 21

Setting the Date and Time................................................................................................. 21

Panic Keys ..................................................................................................................... ........ 22

Using Panic Keys................................................................................................................22

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Macro Key Programming & Usage .................................................................................. 23

About Macro Keys .............................................................................................................. 23

Example of Macro Programming....................................................................................... 24

Using a Programmed Macro Key ...................................................................................... 24

Using Device Commands.................................................................................................... 25

Paging Feature.....................................................................................................................26

About Automatic Paging....................................................................................................26

Single Button Paging ......................................................................................................... 27

Latch Key Paging ............................................................................................................... 27

Security Codes & Authority Levels ................................................................................. 28

About Security Codes......................................................................................................... 28

Authority Level Definitions ............................................................................................... 28

To assign User Codes and Attributes................................................................................ 29

Accessing Other Partitions (GOTO Com m and and Multi-Partition Arming)...... 30

About Accessing Partitions................................................................................................30

Using the GoTo Command................................................................................................. 31

Multi-Partition Arming...................................................................................................... 31

Common Zone Operation ................................................................................................... 32

Scheduling .............................................................................................................................33

About Scheduling ............................................................................................................... 33

Creating Schedules............................................................................................................. 33

Event Logging Procedures ................................................................................................ 35

About Event Logging.......................................................................................................... 35

Viewing the Event Log.......................................................................................................35

Testing the System (To Be Conducted Weekly)............................................................36

Trouble Conditions..............................................................................................................37

Maintaining Your System .................................................................................................. 40

Fire Alarm System (If Installed).......................................................................................41

Quick Guide to Basic System Functions........................................................................45

Summary of Audible/Visual Notifications ..................................................................... 46

Regulatory Statements and Wa rnings............................................................................48

Charts of Your System's Features.................................................................................... 50

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Congratulations on your ownership of an ADT Partitioned Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today, and millions of premises are protected by ADT systems.

This system provides:

• Three forms of protection: burglary, fire* and emergency.

• At least one touchpad which provides control of system operation and displays

the system’s status

• Various sensors for perimeter and interior burglary protection

• Smoke or combustion detectors* designed to provide early warning in case of fire.

Your system may also have been programmed to automatically send alarm or status messages over the phone lines to a Customer Care Center.

* Commercial installations and some residential systems may not include fire protection – check with your installer.

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Burglary Protection

• There are four modes of burglary protection: Stay, Night-Stay, Away, Instant. STAY: arms perimeter zones only and entry delay is on INSTANT: same as STAY, except entry delay is off NIGHT-STAY: arms perimeter zones and selected interior zones; entry delay on AWAY: arms perimeter and all interior zones, entry delay is on

• You can BYPASS selected zones while leaving the rest of the system armed.

• CHIME mode alerts you to the opening of protected doors and windows while the

system is disarmed.

Fire Protection

• Fire protection is always active (if installed) and an alarm sounds if a fire condition is detected

• If necessary, you can manually initiate a fire alarm using the touchpad.

• Refer to the Fire Alarm System section for information regarding fire protection,

smoke detectors and planning emergency exit routes.

Security Codes

• You were assigned a 4-digit security code during system installation.

• Use your security code when arming and disarming the system, and when

performing other system functions.

• Other users can be assigned different security codes.

• User codes can be assigned different authority levels, which define which system

functions a particular user can perform.

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Zones and Partitions

• The system sensing devices have been assigned to various “zones,” which are specific areas of protection (e.g., front door, kitchen window, etc.).

• Zone numbers are displayed at the touchpad when an alarm or trouble condition occurs on a sensor.

• Partitions provide two independent areas of protection, with each partition containing a group of zones that can be armed and disarmed without affecting other zones or users.

• Partitioned systems can include a common zone area, which is an area shared by users of both partitions (such as a lobby in a building).

• Partition identification: 1 = partition 1; 2 = partition 2; 3 = common zone.

Arming, Step-Arming and Disarming Burglary Protection

• The system must be armed before the burglary protection; can sense intrusions.

• To arm your system, enter your user code followed by the desired arming key.

• You can also use the step-arming key to arm the system, if programmed.

• To disarm the system, enter your user code then press the [OFF] key.

• Step-arming, if programmed, lets you use a function key to arm the system in one

of three modes by simply pressing the key repeatedly, where: first press arms STAY; second press arms NIGHT-STAY; third press arms AWAY.

Alarms

• When an alarm occurs, both the touchpad and external sounders will sound, and the touchpad will display the zone(s) causing the alarm.

• If your system is connected to a Customer Care Center, an alarm message will also be sent.

• To stop the alarm sounding, simply disarm the system.

Memory of Alarm

• When an alarm condition occurs, the touchpad displays the number(s) of the zone(s) that caused the problem, and displays the type of alarm.

• The message remains displayed even after disarming the system, but can be cleared with another “off” sequence.

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Phone Access

• If included, a phone module permits you to access the system via a touch-tone phone, either on-premises or by call-in when away.

• You can receive synthesized voice messages over the telephone regarding the status of the security system.

• You can arm and disarm the system and perform most function commands remotely via the telephone, with voice confirmation provided after each command entry.

• Complete information regarding the use of this feature is provided in a separate manual entitled “Phone Access User's Guide” that is supplied with the voice module.

Paging Feature

• If programmed, up to four pagers can automatical ly display certain system conditions as they occur in your system.

• The display consists of code numbers that indicate the type of condition that has occurred.

Function Keys

• The “A”, “B”, “C”, and “D” keys on the touchpad can be programmed to perform various functions.

• Functions include: activate a Panic alarm; arm the system; provide step arming; switch lights on/off; send a message to a pager; display Time/Date; start a Macro

Scheduling

• Your system can be programmed to automatically perform certain functions (e.g., arm the system) at a predetermined time each day.

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Your touchpads allow you to control all system functions. The touchpads feature the following:

• A telephone style (digital) keypad

• Liquid Crystal Display (LCD) which shows the nature and location of all

occurrences

• Built-in sounder which will sound during alarms and troubles. The sounder also "beeps" during certain system functions and when depressing any of the keys (to acknowledge the key press).

• Backlighting of the LCD display windows. Backlighting t urns on when entering the premises through any assigned entry/exit door, or when any touchpad key is pressed. This feature is helpful when a touchpad is located in a dimly lit area.

IMPORTANT:

If the touchpad beeps rapidly upon entering the premises, it indicates that an alarm has occurred during your absence and an intruder may still be on the premises. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location.

There are two basic types of touchpads which are functionally the same, but they have different types of displays.

Custom English Display 2-line Custom English display touchpads feature a 2-line,

32-character alphanumeric LCD which can display sy ste m messages in friendly English. These touchpads ca n also be programmed with custom zone descriptors. To access the keys on the touchpad, simply open t h e swing-down door.

English Display English display touchpads are functionally identical to

Custom English display touchpads, but the LCD display uses pre-designated words to identify the nature and location of occurrences. To access the keys on the touchpad, simply open the swing-down door.

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AWAY: All burglary zones, interior and

perimeter, are armed.

STAY: Perimeter burglary zones, such as

protected windows and doors, are armed.

INSTANT: Perimeter burglary zones armed

and entry delay is turned off.

ALARM FIRE

AWAY

BYPASS

STAY

CHECK INSTANT

NO AC

TEST NOT READY CHIME BAT

ENGLISH DISPLAY TOUCHPAD

BYPASS: This appears when one or more burglary protection zones have been

bypassed.

NOT READY: Appears when burglary portion of the system is not ready for arming

(due to open protection zones). The system is ready to arm when this message disappears and the READY indicator light comes on.

NO AC: Appears when AC power has been cut off. System is operating on

backup battery power.

AC: Appears when AC power is present.

CHIME: Appears when the CHIME feature is activated.

BAT: Low battery condition i n a wireless sensor (if zone number displayed)

or low system battery (if no zone number displayed).

ALARM: Appears when an intrusion has been detected and the system is armed

(also appears during a fire alarm or audible emergency alarm). Accompanied by the protection zone in alarm.

CHECK: Appears when a malfunction is discovered in the system at any time or

if an open is detected in a FIRE zone at any time or a fault in a DAY/NIGHT burglary zone during a disarmed period. Accompanied by a display of zone number in trouble.

FIRE: Appears when a fire alarm is present. Accompanied by a display of the

zone in alarm. A FIRE display, accompanied by a display of zone 95, also appears

when a fire alarm is manually activated.

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1. DISPLAY WINDOW. Custom English Display Touchpads: 2- line, 32-character Liquid Crystal Display (LCD) touchpads that display protection point identification, system status, and messages.

English Display Touchpads: Display protection zone ID and system status messages using pre-designated words in the LCD display.

OFF

Disarms burglary portion of

the

system, silences alarms and audible trouble indicators, and clears visual display after problem's correctio n.

AWAY

Arms the entire burglary

system,

perimeter and interior.

4. 3

STAY

Arms perimeter portion of burglary

system only. Interior protection is not armed, allowing movement within premises without causing an alarm.

This is not a Function key. Used

only as a numeric key.

TEST

Tests the system and alarm

sounder if disarmed. Refer to Testing The System section for test procedures.

BYPASS

Removes individual protection

zones from being monitored by the system.

INSTANT

Arms in manner similar to the

STAY mode, but without the entry delay feature. Entering via an entry/exit door will cause an instant alarm.

9. 8

CODE

Used to assign additional user

codes for other users of the system.

10.

CHIME

Turns CHIME mode on

and off.

When on, the opening of windows or doors while the system is disarmed will sound 3 beeps at the touchpad(s).

11.

✱

READY

Used to display all open protection

zones.

12.

This key can be use d fo r "Quick

Arming" of the system without use of a security code (if programmed).

13. KEYS 0–9†: Used to enter your security code(s).

14. READY INDICATOR: (GREEN) Lit when the system is ready to be armed (no faults present). While the system is disarmed, this indicator will go on and off as protection zones are closed and opened.

15. ARMED INDICATOR: (RED) Lit when the system has been armed.

16. INTERNAL SOUNDER: The built-in sounder mimics the alarm sounder during alarms, and will also "beep" during certain system functions.

17. FUNCTION KEYS: Keys A, B, C, D may have been programmed for a variety of functions, including panic (emergency) functions. For details, see the Function Keys section.

†

Note: Keys

OFF

through

STAY

and

AWAY

through

INSTANT

each perform their

associated companion system functions (OFF, STAY, AWAY, INSTANT, etc.) when preceded by an entry of the security code (as described later).

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ARMED

READY

BYPASS

INSTANT

OFF

AWAY

STAY

TEST

CODE

CHIME

READY

4 3

6 7 9

12 13

English Display Touchpad

ARMED

READY

BYPASS

INSTANT

OFF

AWAY

STAY

TEST

CODE

CHIME

READY

KEYPAD SHOWN WITHOUT SWING-DOWN FRONT DOOR

4 3

15 14

6 7 9

Custom English Display Touchpad

(Touchpads shown without swing-down front door)

IMPORTANT!

• When entering codes and commands, sequential key depressions must be made within 10 seconds of one another. If 10 seconds elapse without a key depression, the entry will be aborted and must be repeated from its beginning. Be sure to observe this precaution when performing any of the procedures in this manual.

• If you make a mistake while entering a security code, stop, press the [

✱

] key, and then start over. If you stop in the middle while entering a code, and then immediately start the entry over, an erroneous code might be entered.

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Your system has preset time delays, known as exit delay and entry delay.

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Exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after arming your system in any arming mode and Custom Display touchpads display the message “You May Exit Now.”

When “You may exit now” disappears, the system is fully armed.

If programmed, a

slow beeping will sound throughout the exit delay period.

Exit Delay Restart.

If you wish to open the entry/exit door to let someone in after arming

STAY, you can re-start the

exit

delay at any time –

simply press the [

✱

]

key

, then let that

person in. This avoids having to disarm the system and then re-arm it again.

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Entry Delays give you time to disarm the system when you re-enter through the designated entrance door. But you must disarm the system before the entry delay period ends, or an alarm will occur. The touchpad beeps during the entry delay period, reminding you to disarm the system. There are two entry delays (if programmed). The first is for your primary ent rance and the second can be used for a secondary entrance, where a longer delay is required to walk to the touchpad to disarm the system.

You can also arm the system with no entry delay at all by using the INSTANT arming mode. This mode provides greater security while on the premises or while away for extended periods of time.

See your installer for your delay times.

Partition 1 __________________________________________________________

Exit Delay:

seconds Entry Delay 1: secon ds

Entry Delay 2:

seconds

NOTE: Entry/Exit times set for partition 1 also apply to the common zone.

Partition 2 __________________________________________________________

Exit Delay:

seconds Entry Delay 1: secon ds

Entry Delay 2:

seconds

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Whenever you arm the system, the exit delay begins. If an entry/exit door or in terior zone is faulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm and starts the entry delay timer. If you disarm the system before the entry delay ends, the alarm sound stops and the message "CANCELED ALARM" or "CA" is displayed on the touchpad, along with a zone number indicating the faulted zone. No message is sent to the Customer Care Center.

To clear the exit alarm condition, the open zone must be made intact; to clear the display, enter your code plus OFF.

If you do not disarm the system before the entry delay ends, and an entry/exit door or interior zone is still open, the alarm sound continues and an "exit alarm" message is sent to the Customer Care Center. The message ""EXIT ALARM" or "EA" is displayed on the touchpad, along with a zone number indicating the faulted zone. To stop the alarm, the system must be disarmed (your code plus OFF); to clear the display, enter your code plus OFF a second time. An “exit alarm” also results if an entry/exit door or interior zone is faulted within two minutes after the end of the exit delay.

Your system may have been programmed for this feature to minimize false alarms sent to the Customer Care Center. Ask your installer if "Exit Alarm" is active in your system. If so, check this box.

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efore arming your system, all protected doors, windows and other protection zones must be closed or bypassed, otherwise the touchpad will display a "Not Ready" message.

Use the READY key to display all faulted zones, making it easier for you to identify and secure any open zone.

1. Press [∗] (do not enter code first) to display faulted zones

2. Secure or bypass the zones displayed.

The touchpad’s READY indicator lights when all protection zones have been either closed or bypassed.

4. Arm the system as desired.

Custom Display:

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∗

83 7,3; *%9087

English Display:

Zone no. and “NOT READY”

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• Used when you want to arm the system with persons staying inside (or if you have pets that are moving throughout the premises).

• The perimeter sensors are armed, bu t interior sensors are left disarmed.

• Exit delay begins (you can lea ve through the entry/exit door, if desired).

• An alarm sounds immediately if any protected perimeter window or non-entry/exit

door is opened.

• You may otherwise move freely within the premises.

• Persons entering later can enter through an entry/exit door without causing an

alarm, but they must disarm the system within the entry delay period to avoid sounding an alarm.

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• Use Night-Stay mode to provide increased security while staying inside.

• Arms same as Stay mode, but also arms pre-selected interior sensors (programmed

by your installer), while other interior sensors are left disarmed.

• Persons entering later can use an entry/exit door but must not violate an y of the programmed interior zones to avoid sounding an alarm.

• IMPORTANT: When Night-Stay mode is on, the selected interior zones are armed and cause an alarm if anyone enters those areas (e.g., waking in the middle of the night). To avoid sounding an alarm, you must disarm the system before any activity takes place in those interior zones.

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• Used when staying inside and do not expect anyone to use an entry/exit door.

• Arms same as Stay mode.

• An alarm sounds immediately if any protected perimeter window or any door is

opened, including entry/exit doors .

• IMPORTANT: Arming the system in this mode greatly increases the chance of false alarms. Use extreme ca re in selecting this mode of arming.

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• Used when nobody will be staying inside (including pets).

• The entire system (interior and perimeter) is armed.

• Exit delay begins letting you leave through the entry/exit door.

• An alarm sounds if a protected window or any door is opened, or if any movement

is detected inside your premises.

• You can reenter through an entry/exit door without causing an alarm, but you must disarm the system within the entry delay period to avoid sounding an alarm.

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Before arming, close all perimeter doors and windows and make sure the Ready to Arm message is displayed.

Mode Press these keys… Touchpad Confirms By…

Stay security code + [3] (STAY)

• three beeps

• armed STAY message displayed

• red ARMED indicator lights

Night-Stay security code + [3] + [3]

• three beeps

• NIGHT-STAY message displayed

• red ARMED indicator lights

Instant security code + [7] (INSTANT)

• three beeps

• armed STAY message displayed

• red ARMED indicator lights

Note that entry delay is turned off.

Away security code + [2] (AWAY)

• beeping for duration of exit delay

• armed AWAY message displayed

• red ARMED indicator lights

Leave the premises through an entry/exit door during the exit delay period to avoid causing an alarm. The touchpad beeps rapidly during the last 5 seconds of the exit delay to warn you that it is ending.

Quick Arming

If "Quick Arming" was programmed by the installer, the

[#]

key can be pressed in

place of the security code when arming the system. However,

the security code

must always be used to disarm the system.

Function Key Arming

For any arming command, a function key may have also been programmed for your system. If so, you can press and hold the appropriate function key for 2 seconds to arm the system. See your installer for the designated functions (see Single Button Arming section).

Refer to the

Accessing Other Partitions

section for information on multi-partiion

arming.

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The “A”, “B”, “C”, and/or “D” keys on your touchpad may have been programmed for single-button arming. Note that while it will not be necessary to use a security code for arming, a security code must always be used to disarm the system.

If Single-Button Arming is programmed:

• A function key has been assigned to a specific type of arming: STAY mode, Night-STAY mode, AWAY mode, or STEP-ARMING (see Step-Arming paragraph).

• You DO NOT need to enter your user code before pressing the function key (you always need your user code to DISARM the system).

Before arming, close all perimeter doors and windows.

1. Press and hold the assigned function key for 2 seconds (no code is required). Function keys are shown below.

321 654 987 #0

READY

INSTANT

OFF

CODE

AWAY

TEST

CHECK

STAY

BYPASS

A B C D

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English Display:

READY

The touchpad begins beeping and displays the armed message. The red ARMED indicator also lights.

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English Display:

AWAY

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Single-Button “Step” arming may have been programmed into one of the lettered keys (A, B, C, or D). Check with your installer to see if this has been done in your system.

If Step-Arming is programmed:

• The assigned key provides a choice of three levels of security.

• The selected key can be pressed once, twice, or three times, increasing the level

of security with each press, as follows

Key

First Press

Second Press

Third Press

A, B, C, D

Armed-STAY Armed Night-STAY Armed-AWAY

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Your system may be equipped with a keyswitch for use when arming and disarming. Red and green lights on the keys witch plate indicate the status of your system as follows: Green Light: Lights when the system is disarmed and ready to be armed (no

open zones). If the system is disarmed and the green light is off, it indicates the system is not ready (one or more zones are open).

Red Light: Lights or flashes when system is armed in AWAY or STAY mode.

See your installer for the meanings of the lit red light: Lit Steady = system armed AWAY or

system armed STAY and exit delay has expired Flashing = system armed STAY and exit delay timer active Rapid flashing = an alarm has occurred (memory of alarm).

Before arming, close all perimeter doors and windows.

To arm in the AWAY mode:

Turn the key to the right for 1/2 second and release. Touchpads beep twice and the red indicator lights or flashes.

To arm in the STAY mode:

Turn the key to the right and hold for longer than 1 second, then release. Touchpads beep three times and the red indicator lights or flashes .

To disarm the system:

Turn the key to the right and release. The red light turns off

GREEN

RED

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