Adjust MIGROS User Manual

CASE STUDY: MIGROS
Switching to Adjust for reliable attribution
The case for switching to Adjust
In 2019, the digital marketing and data analytics division of Migros integrated with
a mobile attribution provider. However they quickly realized that despite having
deep linking technology at their core, this attribution provider wasn’t cut out to t
the more complex needs of an e-commerce giant like Migros.
Shortly after integration, Migros faced several challenges that severely impacted
their business which ultimately led them to make a quick switch to Adjust.
“The Adjust Dashboard is fast and is extremely customizable. Their
detailed lters let us drill into our campaigns from all angles and group together pieces of data that make decision making easier.”
Ibrahim Tecimen
Digital Marketing, CRM & Analytics Manager
Access to raw data
Firstly, they struggled getting raw data in real time. Migros
all of their properties including in-app, and online customer
touchpoints is centralized in a single database for further
analysis and decision making. Raw data empowers them
to make decisions on their spending and budget allocation;
without raw data, they’re unable to effectively allocate
their budgets which leads to a drop in overall performance.
With Adjust, raw data is sent in real time directly to
Migros internal systems in the form of raw data callbacks.
By accessing their raw data settings through the Adjust
dashboard, Migros controls the data points they want to
receive and exactly where that data gets sent to.
Data accuracy and integrity
Equally important for Migros is accurate and trustworthy
data. As the data is centralized from all their properties to
their internal database for further analysis, the data they
base their decisions on needs to be accurate. Naturally,
they process data in their local currency, the Turkish Lira,
but their previous attribution provider was limited to just
reporting in the US Dollar. Migros had to manually convert
their cost and revenue data by keeping track of daily
conversion rates in a separate excel sheet for historical
reporting. This manual work ate up time that could have
been spent doing more strategic work.
Adjust supports over 150 different currencies for reporting,
so companies like Migros can receive all of their revenue
data in their local currencies.
"Not having to manually gure out the right currency
has saved a lot of time, and to be honest, headaches
from the team.”
Ibrahim Tecimen,
Digital Marketing, CRM & Analytics Manager
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