ADJ Entour Chill User User Manual

ENTOUR CHILL

US SKU#: ENT791
UPC#: 818651028249
ITF-14#: 10818651028246

User Manual

©2020 ADJ Products, LLC all rights reserved. Information, specications, diagrams, images, and

instructions herein are subject to change without notice. ADJ Products, LLC logo and identifying
product names and numbers herein are trademarks of ADJ Products, LLC. Copyright protection
claimed includes all forms and matters of copyrightable materials and information now allowed by
statutory or judicial law or hereinafter granted. Product names used in this document may be
trademarks or registered trademarks of their respective companies and are hereby acknowledged.
All non-ADJ Products, LLC brands and product names are trademarks or registered trademarks of
their respective companies.

ADJ Products, LLC and all aliated companies hereby disclaim any and all liabilities for property,

equipment, building, and electrical damages, injuries to any persons, and direct or indirect economic
loss associated with the use or reliance of any information contained within this document, and/or as
a result of the improper, unsafe, unsucient and negligent assembly, installation, rigging, and opera­tion of this product.

DOCUMENT VERSION

Due to additional product features and/or enhancements, an updated version of this document
may be available online.
Please check www.adj.com for the latest revision/update of this manual before beginning
installation and/or programming.

Date

07/09/20

Europe Energy Saving Notice
Energy Saving Matters (EuP 2009/125/EC)

Saving electric energy is a key to help protecting the enviroment. Please turn o all electrical products when

they are not in use. To avoid power consumption in idle mode, disconnect all electrical equipment from power
when not in use. Thank you!

Document
Version

1.0

Software
Version >

1.0

DMX Channel Mode

1 Initial Release

Notes

Entour Chill Table of Contents

Introduction
Features I Warranty Registration | Installation
Safety Guidelines
Overview
General Set Up
System Menu
DMX Traits
Wired Timer Remote Control
Dimensional Drawings
Fluid Sensor | Maintenance | Storage
Breaker Reset | Trouble Shooting | Error Warnings

4
5
6
7
8

9
11
12
13
14
15

Limited Warranty

16

Specications 17

ADJ Products, LLC - www.adj.com - Entour Chill User Manual Page 3

Entour Chill Introduction

Introduction: Congratulations, you have just purchased one of the most reliable low lying machines

on the market today! The Entour Chill machine has been designed to perform reliably for years when
the guidelines in this booklet are followed. Please read and understand the instructions in this manual
carefully and thoroughly before attempting to operate this unit.

These instructions contain important safety information regarding the use and maintenance of this
unit. Please keep this manual with the unit for future reference.

Customer Support: Contact ADJ Service for any product related service and support needs. Also visit

forums.adj.com

Parts: To purchase parts online visit:

http://parts.adj.com (US)
http://www.adjparts.eu (EU)

ADJ SERVICE USA - Monday - Friday 8:00am to 4:30pm PST
Voice: 800-322-6337 | Fax: [phone] | [e-mail]

ADJ SERVICE EUROPE - Monday - Friday 08:30 to 17:00 CET
Voice: [phone] | Fax: [phone] | [e-mail]

ADJ PRODUCTS LLC USA

6122 S. Eastern Ave. Los Angeles, CA. 90040
323-582-2650 | Fax [phone] | www.adj.com | [e-mail]

with questions, comments or suggestions.

ADJ SUPPLY Europe B.V

Junostraat 2 6468 EW Kerkrade, The Netherlands
[phone] | Fax [phone]

www.adj.eu | [e-mail]

ADJ PRODUCTS GROUP Mexico

AV Santa Ana 30 Parque Industrial Lerma, Lerma, Mexico 52000
[phone]

WARNING! To prevent or reduce the risk of electrical shock or re, do not expose this unit to rain or

moisture.

CAUTION! There are no user serviceable parts inside this unit. Do not attempt any repairs yourself,
doing so will void your manufacturer’s warranty. In the unlikely event your unit may require service,
please contact ADJ Products, LLC.

Do not discard the shipping cartoon in the trash. Please recycle when ever possible.

SAFETY ISSUES:

NEVER POINT OR AIM A FOG MACHINE TOWARDS PEOPLE OR THEIR CLOTHING. THIS
UNIT EMITS HOT VAPOR AND SHOULD BE USED WITH THE SAME CARE THAT YOU WOULD
OBSERVE WHEN USING AN ELECTRIC KETTLE OR IRON.

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Entour Chill Features

• DMX-512 protocol (1 DMX Channel)

• Locking 3 -Pin XLR Connector In/Out

• Locking Power Connector In

• Low-Lying Fog Output

• Rapid Heater Technology

• Automatic Circuit Cut-Off (Protects the pump in the case of no fog fluid)

• Low Fluid LED Indicator

• Removable Fluid Tank

Included:
1 x Entour Chill
1 x Timer Remote
1 x Locking Power Cable
1 x Drainage Tube
1 x Drainage Bag

Entour Chill Warranty Registration

The Entour Chill carries a two-year limited warranty. Please fill out the enclosed warranty card to
validate your purchase. All returned service items, whether under warranty or not, must be freight pre­paid and accompany a return authorization (R.A.) number. The R.A. number must be written on the
outside of the return package. A brief description of the problem and R.A. number must also be writ­ten down on a paper included in the shipping carton. If the unit is under warranty, you must provide a
copy of your proof of purchase invoice. You may obtain an R.A. number by contacting our customer
support team on our customer support number. All packages returned to the service department not
displaying an R.A. number on the outside of the package will be returned to the shipper.

Entour Chill Installation

- This device is intended for indoor use only. NEVER operate in the rain or damp conditions!

- Disconnect from power before filling the fluid tank and icebox.

- The device can be placed directly on the ground, stage, or other flat, stable surface.

- The device must remain upright, with the handle side facing upwards.

- The device must be installed in a place where it is out of the reach of people’s grasp.

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Entour Chill Safety Guidelines

For your own personal safety, please read and understand this manual

completely before you attempt to install or operate this unit!

- CAUTION: Fog machines may set off smoke alarms!

- Be sure to save the packing carton in the unlikely event the device may have to be
returned for service

- Do not spill water or other liquids into or on to the device. Be sure that all the fog fluid
is kept inside the fluid reservoir

- Be sure that the local power outlet matches the required voltage for the device

- Do not remove the top cover under any conditions. There are no user-serviceable parts
inside

- Disconnect the device’s main power when left unused for long periods

- Never connect this device to a dimmer pack

- Do not attempt to operate this device if it has been damaged in any way

- Never use this device with the cover removed

- To reduce the risk of electrical shock or fire, do not expose this device to rain or
moisture

- Do not attempt to operate this device if the power cord has been frayed or broken. Do
not try to remove or break off the ground prong from the electrical cord. This prong is
used to reduce the risk of electrical shock and fire in case of an internal short

- Disconnect from main power before making any connection

- Never block the ventilation holes. Always be sure to mount this device in an area that
will allow proper ventilation. Allow about 6” (15cm) between this device and a wall

- This unit is intended for indoor use only. Use of this product outdoors voids all
warranties

- Always mount this unit in a safe and stable matter

- Please route your power cord out of the way of foot traffic. Power cords should be
routed, so they are not likely to be walked on, or pinched by items placed upon or
against them

- The device should be serviced by qualified service personnel when:
A. The power-supply cord or the plug has been damaged.
B. Objects have fallen on, or liquid has been spilled into the device.
C. The device has been exposed to rain or water.
D. The appliance does not appear to operate normally or exhibits a marked change in
performance.

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Entour Chill Overview

1. Carrying Handle

2. Fluid Tank

3. Ice Box

4. Smoke Outlet

5. LCD Display

6. LCD Screen Buttons

7. DMX Input

8. DMX Output

9. Remote Control Jack

10. Power Switch

11. No-Fuse Breaker (NFB)

12. Power Input

13. Drain Valve

14. Fluid Level Gauge

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Entour Chill General Set Up

1. Open the shipping carton and carefully remove the device from the shipping carton.

2. Be sure to remove ALL the packing material, paying particular attention to the area around the fog
outlet vent.

3. Set the device on a flat dry surface. Open the icebox by unscrewing the knob located at the
top front of the unit. Once the box is opened, fill the box with ice. The lid should close quickly and
securely. Do not overfill the box.

4. After filling the icebox, unscrew and remove the tank reservoir cap.

5. Fill the reservoir with ADJ brand fog juice only, and replace the reservoir cap. Never run the
device on anything other than an approved, ADJ branded water-based fog juice, as doing so can
result in severe damage to your device.

6. Connect one end of the drainage tube to the drainage spout on the rear of the unit. Insert the
other end of the drainage tube into the drainage bag. When the ice melts, the water will empty
into the drainage bag.

7. Remove the timer remote control and firmly attach the remote control to the remote control jack
located on the rear unit. Follow the operating instructions in the Wired Timer Remote Control
section of this manual.

8. Plug the device into a matching power supply and flip the power switch to the ON position.

9. After power is applied, the device will begin to warm up. The device should be fully warmed up
after 180 seconds. “Ready To Fog” will be displayed on the screen once the device is warmed up
and ready to emit a fog. Additionally, if the Tank Lamp has been turned on, it will indicate device
status by changing colors: red when the device is warming up, and green when ready for use. See
the System Menu section for details on how to operate the tank lamp.

NOTE: When more than one means of control is connected to the device, the following command
priority applies:

- First Priority: DMX Signal

- Second Priority: Wired Timer Remote Control

- Third Priority: Control Panel

DMX SIGNAL TAKES PRIORITY OVER ALL OTHER MEANS OF DEVICE CONTROL.

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Entour Chill System Menu

SYSTEM MENU

The xture includes a user-friendly system menu control display where all necessary settings and

adjustments are made. (See image below) During regular operation, pressing the MENU button once

will access the xture’s main menu. Continue to press the MENU button to cycle through the vari-
ous menu options. When you reach a eld that requires adjusting, use the UP and DOWN buttons to
improve the eld. Pressing the STOP button to return to the beginning of the menu.

After 10 seconds of non-operation, the system will return to the “Ready to Fog” status screen.

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Entour Chill System Menu

SYSTEM MENU - The submenus included in the system menu are the settings that are used for
Timer fogging. These settings should be set to the desired values before beginning timed fogging
operations.

- INTERVAL - In this submenu you can adjust the Interval Setting. This setting allows the user to adjust the
length of the intervals or breaks between fog outputs, during which the device emits no fog.

- DURATION - In this submenu you can adjust the Duration Setting. This setting allows the user to adjust
the length of time during which the device emits fog.

- DMX512 ADD - In this submenu you can adjust the DMX address of the device.

- QUICK START - In this submenu you can activate the Quick Start feature. When Quick Start is active,

all settings or adjustments made before shut down will be retained, and can be used immediately
when the unit is powered on again.

- TANK LAMP - In this submenu you can turn the Tank Lamp On/O to aid in illuminating the tank level
indicator. The tank lamp can also indicate the warm-up status of the device:

- Red indicates that the device us warming up.

- Green indicates that the device is ready for use.

- Yellow indicates a fault or abnormal condition.

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Entour Chill DMX Traits

ADJ Entour Chill

DMX Channel Values / Functions

Supports Software Versions: 1.0 and up

Features subject to change without notice

Channel DMX Value Function

1

000 - 031 Smoke O

032 - 255 Smoke On

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Entour Chill Wired Timer Remote Control

1. Timer ON/OFF Button - Press this button to activate timed fogging as dictated by the Interval and
Duration settings dened in the System Menu or the two control knobs included on this remote. Press
button again to deactivate timer fogging.

2. Continuous Button - Press this button to activate continuous fogging. Press this button again to
deactivate continuous fogging.

3. Manual Button - Press and hold this button down for full fog output. Fogging stops when this
button is released.

4. Duration Control Knob - This knob will adjust the duration time of fog output.

5. Interval Control Knob - This knob will adjust the interval time between fog output.

REMOTE CONTROL OPERATION:

1. Plug the included remote control into 1/4” jack input located on the rear of the device.

2. Plug the main power cord into a matching power source and move the power switch to the “On”
position.

3. Allow the machine to warm up fully.

4. After the unit has warmed up, the remote’s green indicator LED will glow. This LED indicates that the
unit is ready to emit a low lying fog.

5. Use the control buttons and knobs on the remote to emit fog as desired.

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Entour Chill Dimensional Drawings

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Entour Chill Fluid Sensor

The fluid sensor is a safe-guard feature designed to preserve the machine life and its internal parts.
When the fluid sensor determines that the fluid tank is empty, the device will automatically stop work­ing.

Entour Chill Maintenance

Before performing maintenance, please ensure that the power is “O” and the power cord is

disconnected from the power source. Always make sure the machine has cooled down.

DO NOT let the fog uid get dirty.

Always keep the air inlet clean and clear of any objects or dust, making sure to clean the air inlet
after prolonged periods of use.

Before storing the machine, please drain all liquid from the uid tank. Disconnect and empty the

drainage bag. Follow the instructions detailed in the Storage section of this manual.

Entour Chill Storage

Drain all liquid and remove all ice from the ice box before storing for a long time. Store the device in
a cool area and cover the device to prevent excessive accumulation of dust. Do not leave the device
out in the sun for long periods.When storing the unit for long periods, it is advised to run the unit at
least once every 3-4 months, as long periods of inactivity can shorten your machine’s life. Only run
ADJ-branded water-based fog juice through your unit. Running anything other then water based fog
juice will result in severe damage to your device.

Avoid placing heavy objects on top of the device. Placing heavy objects on top of the device could
damage the reservoir tank and ice box/ice box lid.

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Entour Chill Breaker Reset

This unit is equipped with a built-in no-fuse breaker (NFB). This breaker is designed to close the power
circuit in the event of an internal short or power surge. The fuse will reduce the risk of electrical shock

or re and protect the circuitry. To reset the breaker, push the breaker button in until you hear it “pop”

back in to place. If the fuse continues to trip, stop using the unit, and contact our customer support
team, it may need to be returned for service.

Entour Chill Trouble Shooting

Power Connected but No Smoke is Emitted:

1. Check the power supply. Plug the unit into a grounded electric power supply socket with proper
voltage.

2. Disconnect the machine from the power supply and reset the built-in breaker.

3. Be sure there is sufficient fluid in the tank.

If you experience low output, pump noise, or no output at all, disconnect and discontinue use immediately.
Do not attempt to continue pushing the manual fog button as this may damage the machine. Check
the fluid level and the breaker, and be sure the wall outlet is sending power. If all these appear to be
operational, and the device still fails to operate correctly, the unit will require service. Please contact
ADJ Products, LLC.

Entour Chill Error Warnings

The following error warning messages may appear on the LCD screen, indicating a problem pre­venting the device from operating correctly. Do not operate the unit while these error messages are
present to avoid further damage to the equipment. If these error messages persist, contact ADJ
customer service for help.

Heater Overheat: The heater temperature is excessively high, or the temperature sensor is malfunc-

tioning. The tank light will also ash red and green if this problem occurs.

No Heating: The heater is inoperational. The tank light will also ash red and green if this problem

occurs.

No Fluid: The uid tank is empty, or the pump has stopped. Please note that the pump stops auto­matically when the uid tank is empty to avoid damaging the device. After relling the uid reservoir,

pressing the STOP button will clear this warning.

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Entour Chill Limited Warranty (USA Only)

MANUFACTURER’S LIMITED WARRANTY

A. ADJ Products, LLC hereby warrants, to the original purchaser, ADJ Products, LLC products to be free of manuf-

turing defects in material and workmanship for a prescribed period from the date of purchase (see specific war­ranty period on reverse). This warranty shall be valid only if the product is purchased within the United States of
America, including possessions and territories. It is the owner’s responsibility to establish the date and place of
purchase by acceptable evidence, at the time service is sought.

B. For warranty service, you must obtain a Return Authorization number (RA#) before sending back the product–

please contact ADJ Products, LLC Service Department at 800-322-6337. Send the product only to the ADJ
Products, LLC factory. All shipping charges must be pre-paid. If the requested repairs or service (including parts
replacement) are within the terms of this warranty, ADJ Products, LLC will pay return shipping charges only to a
designated point within the United States. If the entire instrument is sent, it must be shipped in its original pack­age. No accessories should be shipped with the product. If any accessories are shipped with the product, ADJ
Products, LLC shall have no liability whatsoever for loss of or damage to any such accessories, nor for the safe
return thereof.

C. The ADJ Products, LLC warranty is void if the serial number has been altered or removed; if the product has been

modified in any manner which ADJ Products, LLC concludes, after inspection, affects the reliability of the prod­uct; if the product has been repaired or serviced by anyone other than the ADJ Products, LLC factory unless prior
written authorization was issued to purchaser by ADJ Products, LLC; if the product is damaged because not ad­equately maintained as outlined in the instruction manual.

D. This document is not a service contract, and this warranty does not include maintenance, cleaning, or periodic

check-up. During the period specified above, ADJ Products, LLC will replace defective parts at its expense with
new or refurbished parts and will absorb all costs for warranty service and repair labor because of defects in ma­terial or workmanship. The sole responsibility of ADJ Products, LLC, under this warranty shall be limited to the re­pair of the product, or replacement thereof, including parts, at the sole discretion of ADJ Products, LLC. All prod­ucts covered by this warranty were manufactured after August 15, 2012, and bear identifying marks to that effect.

E. ADJ Products, LLC reserves the right to make changes in design and improvements upon its products without any

obligation to include these changes in any products theretofore manufactured.

No warranty, whether expressed or implied, is given or made with respect to any accessory supplied with prod-

ucts described above. Except to the extent prohibited by applicable law, all implied warranties made by ADJ
Products, LLC in connection with this product, including warranties of merchantability or fitness, are limited in
duration to the warranty period set forth above. And no warranties, whether expressed or implied, including war­ranties of merchantability or fitness, shall apply to this product after said period has expired. The consumer’s and/
or Dealer’s sole remedy shall be such repair or replacement as is expressly provided above; and under no circum­stances shall ADJ Products, LLC be liable for any loss or damage, direct or consequential, arising out of the use
of, or inability to use, this product.

This warranty is the only written warranty applicable to ADJ Products, LLC Products and supersedes all prior warranties

and written descriptions of warranty terms and conditions heretofore published.

MANUFACTURER’S LIMITED WARRANTY PERIODS:

• Non L.E.D. Lighting Products = 1-year (365 days) Limited Warranty (Such as: Special Effect Lighting, Intelligent
Lighting, UV lighting, Strobes, Fog Machines, Bubble Machines, Mirror Balls, Par Cans, Trussing, Lighting Stands
etc. excluding LED and lamps)

• Laser Products = 1 Year (365 Days) Limited Warranty (excluding laser diodes which have a 6 month limited
warranty)

• L.E.D. Products = 2-year (730 days) Limited Warranty (excluding batteries which have a 180 day limited warranty).

Note: 2 Year Warranty only applies to purchases within the United States.

• StarTec Series = 1 Year Limited Warranty (excluding batteries which have a 180 day limited warranty).

• ADJ DMX Controllers = 2 Year (730 Days) Limited Warranty s

ADJ Products, LLC - www.adj.com - Entour Chill User Manual Page 16

Entour Chill Specifications

Capacities

• 800W Low-lying fog stays low to the ground – similar to a dry ice effect

• Ice tank capacity: 2.5 kg.

• Fog Fluid tank: 1-liter internal tank

Features:

• New Heater system for continuous output with no additional warm-up time

• Fire resistant rugged plastic case

• Uses standard water-based fog juice and ice cubes

• Continuous output (run-up to one hour)

• No need for expensive fog chillers, bulky air conditioning units or dry ice

• New sophisticated electronic temperature control: heats up in 3 minutes and stays heated

• LED heating indicator system in tank

- Red = Heating

- Green = Ready to use

- Flashing = Fog fluid tank is low

Control:

• 1 DMX channel

• New LCD Display with 4-button system menu

• On-board controls: timer output, continuous output

• 3-pin DMX In/Out connections

• Locking power connection

• Includes ADJ’s FFFTR MK II wired timer remote control

- Features: Timer On/Off, Continuous and manual fog, plug duration and interval potentiometers

Electrical:

• Power On/Off switch

• Locking power connection

• Multi-voltage operation: AC 120-240V, 50/60Hz

• Power consumption: 820W max

Dimensions / Weight:

• Dimensions (LxWxH): 16.5” x 11.69” x 10.75” / 420x297x273mm

• Weight: 17.25 lbs. / 7.8 kg.

Wired Timer Remote Specifications

• Model: FFFTR MKII

• Cable Length: 26.2 feet (8 meters)

• Connector: 1/4” stereo jack

• Functions: Timer control / Continuous control / Manual control

• Dimensions (L x W x H): 4.8 x 2.6 x 1.4 in / 123 x 66 x 35 mm

• Weight: 0.79 lb / 0.36 kg

Please Note: Specications and improvements in the design of this unit and

this manual are subject to change without any prior written notice.

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