Ademco Vista-20 User Manual
VISTA-20
N7527VI 4195
ADEMCO
-2-
TABLE OF CONTENTS
sYsTEMovERvlEw ....................................................4
Geneml ......................................................................4
A Partitioned System ................................................4
Zones ........................................................................4
Burglaty Protection .................................................5
Secun@Codes .........................................................5
Fire Protection ..........................................................
Alams .......................................................................6
Memotyof Alam ......................................................6
Phone Access &Voice Response ...........................6
ENTRY/EXIT DELAYS
General
lnfomation .................................................. 7
..................................................7
ExitAlams ................................................................8
ABouT THE KEYPADs ................................................9
FUNCTIONS OF THE KEYPADS ................................ 12
CHECKING FOR OPEN ZONES .................................
ARMING PERIMETER ONLY (STAY) ......................... 15
ARMING PERIMETER ONLY (INSTANT) ...................
ARMING ALL PROTECTION (AWAY) ........................ 17
ARMING ALL PROTECTION (MAXIMUM) ................. 18
DISARMING AND SILENCING ALARMS ...................19
Memory of Alarm ....................................................2O
BYPASSING PROTECTION ZONES ..........................
Quick Bypass ......................................................... 22
Displaying Bypassed Zones .................................. 22
14
16
21
CHIME MODE
PANIC KEYS . .
USING DEVICE COMMANDS .....................................25
USING THE KEYSWITCH
..............................................................23
... ..........................................................24
...........................................26
SECURITY CODES .....................................................27
6
General....................................................................27
Babysitter Code ......................................................27
DuressCode ...........................................................27
Quick Aming ..........................................................27
To Add or Change A
To Delete A User .....................................................28
TESTING THE SYSTEM ..............................................29
TROUBLE CONDITIONS ............................................31
FIRE ALARM SYSTEM
NFPA RECOMMENDATIONS ......
EMERGENCY EVACUATION
MAINTAINING
QUICK GUIDE TO SYSTEM FUNCTIONS .................. 38
YOUR SYSTEM ..................................36
User ...................................... 28
............................................... 33
...............................34
...................................... 35
SUMMARY OF AUDIBLE NOTIFICATION .................40
GLossARY .................................................................4l
INSURANCE CREDIT REQUEST FORM ....................47
INDEX ..........................................................................50
-3-
SYSTEM OVERVIEW
General Congratulations on your ownership of an Ademco Partitioned Security System. You’ve
made a wise decision
technology today. Ademco is the world’s largest manufacturer of security systems and
millions of premises are protected by Ademco systems.
This system offers you three forms of protection: burglary, fire and emergency. Your
system consists of at least one keypad which provides control of system operation,
and includes various sensors which provide perimeter and interior burgla~ protection,
plus smoke or combustion detectors designed to provide early warning in case of fire.
The system uses microcomputer technology to monitor all protection zones and
system status and provides appropriate information for display on the keypad(s) used
with the system, and initiates appropriate alarms. Your system may also have been
programmed to automatically transmit alarm or status messages over the phone lines
to a central alarm monitoring station.
A Partitioned Simply stated, a partitioned system is a single physical alarm system that provides
System
independent areas of protection intended for use by independent users. For the most
part, you need not know about other users and their structure in the system, but from
time to time, you may see display messages which indicate the system is in use by
another user. Do not be concerned, this is normal.
in choosing it, for it represents the latest in security protection
Zones
Your system’s sensing devices have been assigned to various “zones.” For example,
the sensing device on your Entry/Exit door may have been assigned to zone 01,
sensing devices on windows in the master bedroom to zone 02, and so on. These
numbers will appear on the display, along with a description for that zone (if
programmed), when an alarm or trouble condition occurs.
-4-
SYSTEM OVERVIEW
Burglary
Protection
Your system provides four modes of burglary protection: STAY, AWAY, INSTANT and
MAXIMUM, and allows you to BYPASS selected zones while leaving the rest of the
system armed. You must turn on or “arm” the burglary protection portion of your
system before it will sense burglary alarms. The system also provides a CHIME mode,
for alerting users to the opening of protected doors and windows while the system is
disarmed. Refer to the other sections of this manual for procedures for using these
features.
The following table lists the four different arming modes and the results of each.
Arming
Mode
AWAY Yes
Exit Delay
FeaturesFor Each Arming Mode
Entry Delay Perimeter Armed
Yes
Yes
Interior Armed
Yes
STAY Yes Yes Yes No
INSTANT Yes No Yes No
MAXIMUM Yes No Yes Yes
Security Codes At the time of installation, you were assigned a personal four-digit security code,
known only to you. You must enter the security code when arming and disarming the
system, and when performing other system functions. As an additional safety feature,
other users who do not have a need to know your code can be assigned different
security codes. Refer to the SECURITY CODES section for procedures on adding
security codes to the system.
-5-
SYSTEM OVERVIEW
Fire Protection
The fire protection portion of your security system (if used) is always active and will
sound an alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM
section for important information concerning fire protection, smoke detectors and
planning emergency exit routes from the premises,
Alarms When an alarm occurs, both the keypad and external sounders will sound, and the
keypad will display the zone(s) causing the alarm. If your system is connected to a
central monitoring station, an alarm message will also be sent, To stop the alarm
sounding, simply disarm the system.
Memory of Alarm When an alarm condition occurs, the keypad displays the number(s) of the zone(s) that
caused the problem, and displays the type of alarm (ex. FIRE, ALARM). It remains
displayed until it is cleared by disarming the system (see DISARMING THE SYSTEM
section).
Phone Access & Your system may include a voice module that will permit you to access the system via
Voice a Touch-tone phone, either on-premises or by call-in when away. The phone access
Response
CapabiliW
feature will enable you to do the following:
● Receive synthesized voice messages over the telephone regarding the status of the
security system.
● Arm and disarm the system and perform most function commands via the telephone,
with voice confirmation provided after each command entry.
Complete information regarding the use of this feature is provided in a separate
manual entitled PHONE ACCESS USER’S GUIDE, which accompanies the voice
module.
-6-
ENTRY/EXIT DELAYS
General
Information
Your system has preset time delays, known as exit delay and entry delay. Whenever
you arm your system, exit delay gives you time to leave through the designated exit
door without setting off an alarm. Exit delay begins immediately after entering any
arming command, and applies to all modes of arming protection. If programmed, a
slow beeping will sound throughout the exit delay period.
Entry Delays give you time to disarm the system when you re-enter through the
designated entrance door. But you must disarm the system before the entry delay
period ends, or an alarm will occur. The keypad beeps during the entry delay period,
reminding you to disarm the system. There are two entry delays (if programmed). The
first is for your primary entrance and the second can be used for a secondary
entrance, where a longer delay is required to walk to the keypad to disarm the system.
The secondary entry delay is 30 seconds longer than your primary entry delay.
You can also arm the system with no entry delay at all by using either INSTANT or
MAXIMUM arming modes. These modes provide greater security while on the
premises or while away for extended periods of time.
See your installer for your delay times.
Partition 1 Exit Delay: m seconds Entry Delay 1: m seconds
Entry Delay 2: m seconds
Partition 2 Exit Delay: m seconds Entry Delay 1: m seconds
Entty Delay 2: ~ seconds
-7-
ENTRY/EXIT DELAYS
Ex[t Alarms
To minimizefalsealarms
sent to the alarm
monitoring company,
yoursystemmay have
been programmed for
this feature. Ask your
installer if “Exit Alarm” is
active for your system.
❑ Exit Alarm Active
Whenever you arm the system, the exit delay begins. If an entry/exit door or interior
zone is faulted when the exit delay ends (e.g., exit door left open), the system sounds
an alarm and starts the entry delay timer. If you disarm the system before the entry
delay ends, the alarm sound stops and the message “CANCELLED ALARM” or “CA is
displayed on the keypad, along with a zone number indicating the faulted zone. No
message is sent to the alarm monitoring company.
To clear the exit alarm condition, the open zone must be made intact; to clear the
display, enter your code plus OFF,
If you do not disarm the system before the entry delay ends, and an entry/exit door or
interior zone is still open, the alarm sound continues and an “exit alarm” message is
sent to the alarm monitoring company. The message “’’EXIT ALARM” or “EA” is
displayed on the keypad, along with a zone number indicating the faulted zone.
To stop the alarm, the system must be disarmed (your code plus OFF); to clear the
display, enter your code plus OFF a second time.
An “exit alarm” also results if an entry/exit door or interior zone is faulted within two
minutes after the end of the exit delay.
-8-
AWAY:
STAY:
INSTANT:
BYPASS:
NOT READY:
READY:
NO AC:
AC:
CHIME:
BAT:
ALARM:
CHECK
FIRE:
ABOUT THE KEYPADS
Fixed=Word Keypad Displays
All burglaryzones,interiorandperimeter,are armed.
Perimeter burglary zones, such as protected
windows &
Perimeter burglary zones armed and entry delay is
turned off.
One or more burglary protection zones have been
bypassed.
Appears when burglary portion of the system is not
ready for arming (due to open protection zones).
The burglary system is ready to be armed.
Appears when AC power has been cut off. System is
operating on backup battery power.
Appears when AC power is present.
Appears when the CHIME feature is activated.
Low
numberdisplayed)or low systembattery(if no zone
numberdisplayed).
Appears
alarm or audible emergency alarm). Accompanied by the protection zone in alarm.
Appears when a malfunction is discovered in the system at any time or if an open is detected in a FIRE
zone at any time or a fault in a DAY/NIGHT burglary zone during a disarmed period. Accompanied by a
display of zone number in trouble.
Appears when a fire alarm is present. Accompanied by a display of the zone in alarm.
doors,are armed.
TYPICAL
battery conditionin a wireless sensor (if zone
FIXED-WORD CONSOLES
I
when an intrusion has been detected and the system is armed (also appears during a fire
-11-
FUNCTIONS OF THE KEYPADS
1.
ALPHA DISPLAY WINDOW: A l-line or 24ine, Liquid
Crystal Display (LCD). Displays protection point
identificationand system status, messages, and user
instructions.
2.
~ KEY: Disarmsthe burglaryportionof the system,
silencesalarmsand audible troubleindicators,andclears
visualalarmtroubleaftertheproblem
3.
-1 KEY:
burglary protection for backup protection by sensing an
intruder’s movements through protected interior areas as
well as guarding protected doors, windows, etc. Entrance
can be made through an entry delay zone without causing
an alarm if the system is disarmed before the entry delay
time expires.
~[ KEY: Arms the perimeter burglary protection,
4.
guarding protected doors, windows and other perimeter
protection points, and sounds an alarm if one is opened.
Interior protection is not armed, which allows movement
within your house without causing an alarm. Entrance can
be made through an entry delay zone without causing an
alarm if the system is disarmed before the entry delay time
expires.
IMAXIMUM] KEY: Arms in manner similar to AWAY mode,
5.
but eliminates the entry delay period, thus providing
maximum protection. An alarm will occur immediately upon
opening any protection point, including entry delay zones.
Completelyarms both perimeterand interior
has been corrected.
6.
~1 KEY: Tests thesystem andalarrm sounder.
7.
BYPASS KEY: Removes individual protection zones
from being monitored by the system. Displays currently
bypassed protection zones.
-] KEY: Arms in manner similar to STAY mode,
8.
but turns off the entry delay period, offering greater security
while inside and not expecting any late arrivals. An alarm
will occur immediately upon opening
protection point, including entry delay zones
9.
-J KEY: Allows the entry of additional user codes
that can be given to other users of the system.
10.
H KIEY: Turns the C1-lltvfEmode on and off. When
on, any entry through a protected delay or perimeter zone
while the system is disarmed will cause a tone to sound at
the Keypad(s).
11.
m ‘Ey’
system, the keypad will display all open protection zones
within the keypad’s home partition.
12.
~ KEY: Permits ARMING of the system without use .f
a security code (“Quick Arm”, if programmed). Also used to
view the second line of single-line Alpha keypads.
13.
KEYS O-9: Used to enter your individual security access
code(s).
When depressed prior to arming the
any perimeter
-12-
14,
POWER/READY INDICATOR: On
keypads with
a “POWER” LED, primary
power is on when lit. If off, system is
operating on backup battery power. On
keypads
witha “READY” LED, system is
ready to be armed if lit, while unlit
indicates system is not ready (a zone is
open).
15.
ARMED INDICATOR: (RED) Lit when
the system has been armed (STAY,
AWAY, INSTANT or MAXIMUM).
16.
INTERNAL SOUNDER: Source of
audible internal warning and confirmation
sounds,
as well as alarms (see
“Summary of Audible Notifications”).
A-B-C PANIC KEYS: Some kevDads
17.
use key pairs to activate panic a(arms,
rather than individual keys. Refer to the
PANIC KEYS section for descriptions of
these keys.
— ~
/
‘
e SRhl.
(
READY—
\
A
Ci=---f%”l”l
1
1 /
1
/@
IMPORTANT!: When you use the keypad
to enter codes and commands, press the
keys within2 seconds of one another If 2
secondselapse withouta key depression,
the entty is aborted and must be repeated
r
SHOWN WITH
KEYPAD COVER
REMOVED
/
@~(@@
/l\
TYPICAL ALPHA CONSOLE
Fixed-Word Consoles are functionally similar, except for screen displays.
-13-
CHECKING FOR OPEN ZONES
Using the ❑
READY Key
Before arming your system, all protected doors, windows and other protection zones
must be closed or bypassed (see BYPASSING section), Otherwise the keypad will
display a “Not Ready” message, Using the READY key will display all zones that are
faulted, making it easier for you to secure any open zones.
To show faulted zones:
Note: A green READY indicator (if present) on the keypad will be lit
-
READY
1“
❑
2“E!EEEZI
3“EZEEI
if the system is ready to be armed. If not lit, the system is not ready.
PRESS THE READY KEY
Do not enter security code, but simply press the
READY key.
SECURE FAULTED ZONES
Typical fault display shows open zones. Secure or
bypass the zones displayed before arming the system.
SYSTEM CAN BE ARMED
The “Ready” message will be displayed when all protection zones have been either closed or bypassed.
You may now arm the system as usual.
-14-
ARMING PERIMETER ONLY
(With Entry Delay ON)
Using the ~
STAY key
Use this key when you are staying home, but might expect someone to use the
entrance door later.
When armed in
window
arrivals
disarm the system within the entry delay period or an alarm will occur.
Close all protected perimeter windows and doors before arming (see CHECKING
FOR OPEN ZONES section). The green
should be lit if the system is ready to be armed.
I“mmu+czl
is opened, but you may otherwise move freely throughout the premises. Late
can enter through the entrance door without causing an alarm, but they must
(Security Code)
2“PZEI
STAY mode, the system will sound an alarm if a protected door or
READY indicator (if present) on the keypad
STAY
ENTER SECURITY CODE THEN PRESS STAY
Example: ~ PI ~ ~] then press the STAY key.
LISTEN FOR 3 BEEPS
The keypad will beep three times and will display the
armed STAY message. The red ARMED indicator also
lights.
-15-
ARMING PERIMETER ONLY
(With Entry Delay OFF)
Using the
Use this key when you are staying home and do not expect anyone to use the
~ INSTANT ‘ntrance ‘OO’.
Key
When armed in INSTANT mode, the system will sound an alarm
window is opened, but you may otherwise move freely throughout the premises. The
alarm will also sound immediately if anyone opens the entrance
Close all protected perimeter windows and doors before arming (see
FOR OPEN ZONES section). The
should be lit if the system is ready to be armed.
‘“ Emtm+izl
(Security
2. fl/ffiED+IDSTflNT+
Code)
INSTANT
if a protected door or
door.
green READY indicator (if present) on the keypad
CHECKING
ENTER SECURITY CODE THEN PRESS INSTANT
Example: ~~ ~] ~] ~] then press the INSTANT key.
LISTEN FOR 3 BEEPS
The keypad will beep three times and will display the
armed INSTANT message. The red
also lights.
-16-
ARMED indicator
Loading...