Ademco Vista-10SE User Manual
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N7229V2 Rev C. 5/02
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VIA-30PSE, VISTA-10SE
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User's Manual
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TABLE OF CONTENTS
SYSTEM OVERVIEW...................................................................................... 3
General.......................................................................................................... 3
Zones............................................................................................................. 3
Burglary Protection....................................................................................... 3
Chime Feature.............................................................................................. 3
Alarms........................................................................................................... 4
Fire Protection.............................................................................................. 4
Memory of Alarm......................................................................................... 4
Phone Access & Voice Response Capability............................................. 4
Paging Feature.............................................................................................. 4
ABOUT THE KEYPADS................................................................................ 5
Keypad Styles............................................................................................... 5
Keypad Types............................................................................................... 5
FUNCTIONS OF THE KEYPAD................................................................... 8
SECURITY CODES....................................................................................... 10
To Assign, Change, or Delete User Codes.............................................. 10
Duress Code............................................................................................... 10
To Change Your Master Code................................................................... 11
Quick Arming.............................................................................................. 11
Phone Module............................................................................................. 11
ENTRY/EXIT DELAYS.................................................................................. 12
General........................................................................................................ 12
Exit Delay Alerting Sound.......................................................................... 12
CHECKING FOR OPEN ZONES................................................................ 13
BYPASSING PROTECTION ZONES......................................................... 14
Using the BYPASS Key.............................................................................. 14
Quick Bypass.............................................................................................. 15
ARMING PERIMETER ONLY (STAY)....................................................... 16
ARMING PERIMETER ONLY (INSTANT)................................................ 17
ARMING ALL PROTECTION (AWAY)..................................................... 18
ARMING ALL PROTECTION (MAXIMUM)............................................. 19
DISARMING THE SYSTEM AND SILENCING ALARMS..................... 20
EXIT ALARMS.............................................................................................. 21
CHIME MODE............................................................................................... 21
PANIC KEYS................................................................................................. 22
OUTPUT RELAY OPTIONS........................................................................ 23
TESTING THE SYSTEM.............................................................................. 24
PAGING FEATURE...................................................................................... 25
TROUBLE CONDITIONS............................................................................ 26
"CHECK" and "BATTERY" Displays....................................................... 26
Other Trouble Displays............................................................................. 27
Total Power Failure................................................................................... 28
FIRE ALARM SYSTEM (IF INSTALLED)................................................ 29
Silencing Fire Alarms................................................................................ 29
Manually Initiating a Fire Alarm................................................................ 30
NFPA RECOMMENDATIONS ON SMOKE DETECTORS................... 31
EMERGENCY EVACUATION.................................................................... 32
QUICK GUIDE TO SYSTEM FUNCTIONS............................................... 33
SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS........................... 34
Alpha Display Keypads.............................................................................. 34
Fixed-Word Display Keypads................................................................... 35
PROTECTION ZONES LIST....................................................................... 36
OWNER’S INSURANCE CREDIT REQUEST FORM............................ 37
CANADIAN (DOC) STATEMENT............................................................. 39
FCC STATEMENTS..................................................................................... 40
LIMITATIONS STATEMENT...................................................................... 42
SERVICING INFORMATION...................................................................... 43
WARRANTY................................................................................. Back Cover
This manual is a step-by-step guide that will aquaint you with the system's features and benefits. It defines the components and
their functions, describes their operation, and provides clear step-by-step instructions for normal and emergency procedures.
Keep this manual in a convenient place so that you can refer to it as necessary.
–2–
SYSTEM OVERVIEW
General Congratulations on your ownership of an Ademco Security System. You've made a wise
decision in choosing it, for it represents the latest in security protection technology today,
including microcomputer technology to monitor all system status. Ademco is the world's
largest manufacturer of security systems and millions of premises are protected by
Ademco systems.
Basically, this system offers you three forms of protection: burglary, fire and emergency.
Your system may consist of at least one keypad which provides full control of system
operation, various sensors such as motion detectors and door and window sensing
devices, plus a selected number of strategically placed smoke or combustion detectors
designed to provide early warning in case of fire. Your system may also have been programmed to automatically transmit alarm or status messages over the phone lines to a
central alarm monitoring station.
All system functions are controlled by your keypad(s), which are described in the next
section,
Zones Your system's sensing devices have been assigned to various "zones". For example, the
sensing device on your Entry/Exit door may have been assigned to zone 06, sensing
devices on windows in the master bedroom to zone 10, and so on. These zone numbers
will appear on the display when an alarm or trouble condition occurs.
Burglary Protection The burglary protection portion of your system must be turned on or "armed" before it will
sense burglary alarm conditions and sound an alarm. Your system can be armed in one of
four modes: STAY, AWAY, INSTANT and MAXIMUM. Refer to the
sections for instructions in using these modes of operation.
Chime Feature Your system can be set to alert you to the opening of a door or window while it is disarmed
by using the CHIME mode. In this mode, three tones will sound at the Keypad(s)
whenever a door or window is opened.
ABOUT THE KEYPADS
.
ARMING THE SYSTEM
–3–
SYSTEM OVERVIEW
Alarms When an alarm occurs, both the keypad and external sounders will sound, and a message
at the keypad will identify the zone(s) causing the alarm. In addition, if your system is
connected to a central monitoring station, an alarm message will be sent. To stop the alarm
sounding, you simply disarm the system.
Fire Protection When an alarm or trouble condition occurs, the keypad displays the number(s) of the
zone(s) that caused the problem, and displays the type of alarm or trouble (ex. FIRE,
ALARM, CHECK). The display remains until it is cleared by entering the OFF sequence
(security code + OFF key) twice.
Phone Access &
Voice Response
Capability
(Optional)
Paging Feature If the paging feature has been programmed for your system, your pager will respond to
Your system may include a phone module that will permit you to access the system via a
Touch-tone phone, either on-premises or by call-in when away. The phone access
feature will enable you to do the following:
• Receive synthesized voice messages over the telephone regarding the status of the
security system.
• Arm and disarm the system and perform most function commands via the telephone,
with voice confirmation provided after each command entry.
certain conditions as they occur in your system, and display code numbers indicating the
type of condition that has occurred.
For detailed information, refer to
PAGING FEATURE
–4–
on page 25.
ABOUT THE KEYPADS
General Your keypads allow you to control all system functions. The keypads feature a telephone
style (digital) keys and a Liquid Crystal Display (LCD) which shows the nature and location
of all occurrences.
The keypads feature a built-in sounder which emits alarm sounds during alarm and trouble
conditions, and produces warning tones during entry and exit, delay periods (if soprogrammed). The sounder also provides acknowledgment tones when keys are
pressed, and confirmation tones for successful command entries.
Keypad Styles There are various styles of keypads, any of which may have been used in your system
(see page 7). Although different in appearance, all styles are functionally the same,
except for their display windows (see “Keypad Types” below). The keys on some keypads
are located behind a flip-down cover which can be removed, if desired.
Keypad Types There are two basic types of keypads, Alpha and Fixed-Word, either of which may have
been used in your system.
• Alpha Keypads
These feature a 2-line, 32 character alphanumeric Liquid Crystal Display (LCD) which
can display the nature and location of all occurrences in friendly English.
• Fixed-Word Keypads
These are functionally similar to the Alpha Keypads, except that their LCD display uses
pre-designated (fixed) words to identify the nature and location of occurrences. Words
displayed on all Fixed-Word keypads are the same, except that their location in the
display window will vary with different models (see Styles A and B on page 6).
Unless stated otherwise, all commands and procedures described herein apply equally to
all keypads.
Typical displays that would appear on both Alpha and Fixed-Word keypads are depicted
throughout this manual.
–5–
ABOUT THE KEYPADS
00
ALARM
CHECK
FIRE
AWAY
STAY
INSTANT
BYPASS
NO AC
CHIME
BAT
NOT READY
00
ALARM
FIRE
AWAY
BYPASS
STAY
CHECK INSTANT
NO AC
NOT READY
CHIME BAT
Fixed-Word Keypad Displays
AWAY All burglary zones, interior & perimeter, are armed.
STAY Perimeter burglary zones, such as windows and
doors are armed.
INSTANT Perimeter burglary zones armed and entry delay is
turned off.
BYPASS One or more burglary protection zones have been
bypassed.
NOT READY Appears when burglary portion of the system is
not ready for arming (due to one or more open
protection zones).
READY The burglary portion of the system is ready to be
armed.
NO AC Appears when AC power has been cut off.
System is operating on backup battery power.
AC Appears when AC power is present.
CHIME Appears when the CHIME feature is ON.
BAT Low system battery (if no zone number is shown),
or Low battery condition in a wireless sensor
(if zone number is
ALARM Appears when an intrusion has been detected and the system is armed (also appears during
a Fire alarm). Accompanied by the ID # of the zone in alarm.
CHECK Appears when a malfunction is discovered in the system at any time or if a fault is detected in
a FIRE zone at any time or in a DAY(Trouble)/NIGHT(Alarm) burglary zone during a disarmed
period. Accompanied by a display of zone number in trouble.
FIRE Appears when a fire alarm is present. Accompanied by a display of the zone # in alarm.
also
shown).
00
00
00
ALARM
FIRE
FIXED-WORD
STYLE A
AWAY
STAY
STYLE B
KEYPAD DISPLAYS
–6–
ABOUT THE KEYPADS
READYARMED
PANIC
OFF AWAY STAY
MAX TEST BYPASS
INSTANT CODE CHIME
READY
1
2
3
654
897
0
*
#
ARMED
READY
PANIC
OFF AWAY STAY
MAX TEST BYPASS
INSTANT CODE CHIME
READY
1
2
3
654
897
0
*
#
ALARM
CHECK
FIRE
AWAY
STAY
INSTANT
BYPASS
NO AC
CHIME
BAT
NOT READY
ARMED
READY
A
B
C
00
ALARM
FIRE
AWAY
BYPASS
STAY
CHECK INSTANT
NO AC
NOT READY
CHIME BAT
OFF AWAY STAY
MAX TEST BYPASS
INSTANT CODE CHIME
READY
PANIC
123
45
6
*
98
7
#0
6139 ALPHA KEYPAD
6127/6128 6137
FIXED-WORD KEYPADS
KEYPADS WITH FLIP-DOWN KEY COVERS ARE SHOWN WITH COVER REMOVED
–7–
FUNCTIONS OF THE KEYPAD
1 DISPLAY WINDOW. Alpha Keypads: A 2-line, 32-
character Liquid Crystal Display (LCD). Displays protection
point identification, system status, and messages. Fixed-
Word Keypads: Display protection zone ID and system
status messages using pre-designated words (see page 6).
2. OFF KEY: Disarms burglary portion of the system, silences
alarms and audible trouble indicators, and clears visual
display after problem's correction.
3. AWAY KEY: Arms the entire burglary system, perimeter and
interior.
4. STAY KEY: Arms perimeter portion of burglary system only.
Interior protection is not armed, which allows movement within
premises without causing alarm.
5. MAXIMUM KEY: Arms in manner similar to AWAY mode,
but without the entry delay feature, thus providing maximum
protection. An alarm will occur immediately upon opening any
protection point, including the main door.
6. TEST KEY: Tests the system and alarm sounder if
disarmed. Refer to
procedures.
7. BYPASS KEY: Removes individual protection zones from
being monitored by the system.
8. INSTANT KEY: Arms in manner similar to STAY mode, but
without the entry delay feature.
door will cause an instant alarm.
9. CODE KEY: Used to assign additional user codes for other
users of the system.
†
Note: Keys
TESTING THE SYSTEM
section for test
Entering via the entry/exit
[1] t
when preceded by an entry of the security code (as described later).
hrough
[9]
each perform their associated companion functions (OFF, AWAY, STAY, etc.)
10. CHIME KEY: Turns CHIME mode on and off. When on, the
opening of windows or doors while the system is disarmed
will sound 3 beeps at the keypad(s).
✱
11.
12. #
13. KEYS 0–9†: Used to enter your security code(s).
14. READY INDICATOR: (GREEN) Lit when the system is
15. ARMED INDICATOR: (RED) Lit when the system has
16. INTERNAL SOUNDER: The built-in keypad sounder
17. EMERGENCY (PANIC) KEYS:
READY KEY: Displays all open protection zones.
KEY: "Quick Arm" key permits ARMING of the sys-
tem without use of a security code (if so programmed).
ready to be armed (no faults present). While the system is
disarmed, this indicator will go on and off as protection
zones are closed and opened.
Note:
On some keypads there is, instead, a POWER
INDICATOR (Green) which is lit when AC power is present. If
the indicator is off, the system may still be operating, but on
its backup battery power.
been armed (STAY, AWAY, INSTANT or MAXIMUM).
mimics the alarm sounder during alarms, and will also "beep"
during certain system functions.
Individual keys A, B, and C (key D not used).
On some keypads, these keys are not present and certain
key pairs may be available for emergency functions.
For further information, refer to the
PANIC KEYS
section.
–8–
SHOWN WITH
1 2 3
A
4 5 6
B
7 8 9
C
0
#
D
OFF
AWAY
STAY
MAX
TEST
BYPASS
INSTANT
CODE
CHIME
READY
READYARMED
PANIC
A
B
C
OFF AWAY STAY
MAX TEST BYPASS
INSTANT CODE CHIME
READY
1
2
3
654
897
0
*
#
1 2
5
3
4
6
7
9
10
12
1311
817
16
14
15
FLIP-DOWN
KEY COVER
REMOVED
Fixed-Word Keypads are functionally similar, except for screen displays (see page 6).
TYPICAL ALPHA KEYPAD
IMPORTANT!: When entering codes and commands, sequential key depressions
must be made within 2 seconds of one another. If 2 seconds elapses without a key
depression, the entry is aborted and must be repeated from its beginning.
–9–
SECURITY CODES
General At the time of installation, your installer programmed a personal four-digit Master code,
known only to you and yours. This code is used to perform most system functions,
including arming and disarming of the system. As an additional safety feature, temporary
User Codes can be assigned for use by those not having a need to know the Master
code.
Note that the Master code remains in effect even when other user codes are
assigned.
IMPORTANT! When performing any of the procedures that follow, do not
allow more than 2 seconds to elapse between steps, otherwise the entry
will be aborted, and the procedure must be repeated from its beginning.
To Assign, Change, or
Delete User Codes
It is recommended that
obvious codes such as
1-1-1-1 or 1-2-3-4 not be
assigned.
Temporary users should
not be shown how to use
any system function that
they do not need to know
(e.g., how to bypass protection zones).
Duress Code This feature is intended for use when you are forced to disarm or arm the system under
The Master security code can be used to assign up to 4 secondary User codes. It can also
be used to change any User code or to remove (delete) any secondary User code from
the system.
To Assign or Change a User Code:
1. Enter your Master code and press the CODE [8] key.
2. Enter the single-digit User Number for whom a code is to be assigned or changed
(User Nos. 3 to 6 may be assigned.)
3. Enter the desired 4-digit code for use by that User Number. The keypad will beep
once when a User code has been successfully entered.
To Delete a User Code:
Perform steps 1 and 2 above and then stop. In a few moments, the keypad will beep
once, indicating that the existing code has been deleted.
threat. When used, the system will act normally, but can silently notify the central station of
your situation, if that service has been provided.
The Duress code may be any 4-digit code assigned to User Number 8.
–10–
SECURITY CODES (Continued)
Duress Code
(Continued)
To Change Your Master
Code
Quick Arming
Ask your installer if "Quick
Arming" is active for your
system; if so, check here:
Phone Module
Ask your installer if your
system includes a phone
module; if so, check here:
To program a Duress code:
Enter your Master Code + 8 + 8 + [desired 4-digit duress code].
The keypad will beep once.
Note: The Duress code must differ from the Master Code or any other User’s Code.
To change the Duress code:
Enter Master Code + 8 + 8 + [new 4-digit duress code].
To delete the Duress code:
Enter your Master Code + 8 + 8, and then stop. When the keypad beeps once it signifies
that the code has been deleted.
1. Enter your Master code and press the CODE [8] key.
2. Enter “2”.
3. Enter your new Master code.
4. Enter your new Master code again. The keypad will beep 3 times, indicating
acceptance.
If your system supports "Quick Arming", the "#" key can be pressed in place of the
security code when arming the system. The security code is
when disarming the system.
If your system includes a phone module, your installer will have programmed a 2-digit
phone access code for your system. Be sure to obtain this phone code from your installer.
Complete information regarding the use of this phone access feature is provided in a
separate manual entitled PHONE ACCESS USER'S GUIDE, which accompanies the
phone module.
always
required, however,
–11–
ENTRY/EXIT DELAYS
General Information Your system has preset time delays, known as exit delay and entry delay. When you arm
your system, exit delay gives you time to leave through the entry/exit door without
setting off an alarm. Entry delay gives you time to disarm the system when you re-enter
through the entry/exit door. The system must be disarmed, however, before the entry
delay period ends, or an alarm will occur. The keypad will beep slowly during the entry delay period, reminding you to disarm the system.
You can also arm the system with no entry delay at all by using either INSTANT or
MAXIMUM arming modes. These modes can provide greater security while you are
sleeping or while you are away for extended periods of time.
See your installer for your delay times and record them here:
Exit Delay: seconds Entry Delay: seconds
Remember, there will be no entry delay
when arming INSTANT or MAXIMUM.
Exit Delay
Alerting Sound
When arming AWAY (see page 18) or MAXIMUM (see page 19), slow beeps will sound
from the keypad(s) during the exit delay, turning to fast beeps during the final five
seconds of the exit delay time.
Ask your installer if this feature is active for your system, and if so, check here:
–12–
CHECKING FOR OPEN ZONES
Using the
✱ READY Key
TYPICAL DISPLAYS
WHEN NOT READY TO ARM
DI S ARMED - PR ESS ✱
TO SHOW FAULTS
ALPHA
NOT READY
Before arming your system, all protected doors, windows and other protection zones
must be closed or bypassed (see
the keypad will display a "Not Ready" message, and if your keypad has a READY indicator
light, it will not be lit. The READY key can be used to display all faulted zones, making it
easier for you to secure any open zone.
To display faulted zones, simply press and release the READY [✱] key (do not enter
code first).
Secure or bypass the zones displayed before arming the system.
A "Ready" message will be displayed when all protection zones have been either closed
or bypassed and the keypad's READY indicator light (if present) will be lit. The system can
then be armed. if desired.
TO DISPLAY OPEN ZONES, PRESS THE ✱ KEY.
TYPICAL DISPLAYS
INDICATING OPEN PROTECTION ZONE
(AFTER PRESSING READY KEY)
FAULT 06 FRONT
UPSTAIRS BEDROOM
ALPHA
AC
06
BYPASSING PROTECTION ZONES
READY
TYPICAL DISPLAYS
INDICATING "READY TO ARM"
****
DI S AR MED
RE ADY TO ARM
ALPHA
AC
NOT READY
section), otherwise
*** *
AC
READY
FIXED-WORD FIXED-WORD FIXED-WORD
–13–
BYPASSING PROTECTION ZONES
Using the
6 BYPASS Key
LIMITATION
The system will not
allow fire zones to
be bypassed.
All bypasses are removed
when an OFF sequence
(security code plus OFF)
is performed.
This key is used when you want to arm your system with one or more zones intentionally
unprotected. The system must be disarmed first.
1. Enter your security code and press the BYPASS key.
2. Enter the zone number(s) for the zone(s) to be bypassed (e.g., 06, 10, 13, etc.).
Single digit zone numbers must be preceded by a zero (e.g. 05, 06)
3. When finished, the keypad will momentarily display a "Bypass" message for each bypassed zone number. Wait for these zones to be displayed, to confirm their bypass.
4. Arm the system as usual.
Bypassed zones are unprotected and will not cause an alarm if violated
while your system is armed.
TO BYPASS ZONES:
• Enter Code.
• Press Bypass Key.
• Enter Zone Nos.
• Wait For Bypassed Zones
To Be Displayed.
• Arm System As Usual.
TYPICAL MOMENTARY DISPLAYS
OF BYPASSED ZONE
BYPASS 06 FRONT
UPSTAIRS BEDROOM
ALPHA
.
AC
06 BYPASS
–14–
FIXED-WORD
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