Ademco VIA 30+, VISTA 10, 4111XM User Manual

via30+, VISTA 10,411lXM

N7229 7194

ADEMCO

TABLE OF CONTENTS

SYSTEM OVERVIEW

ABOUT THE CONSOLES

FUNCTIONS OF THE CONSOLE..
SECURITY CODES

ENTRY/EXIT

CHECKING FOR OPEN ZONES
BYPASSING ZONES

ARMING PERIMETER ONLY

.............................................................................

General

Consoles
Zones

Burglary Protection..
Fire Protection
Alarms.,
Memory of
Phone Access 81 Voice Response Capability..

Console Types..
Display Styles
Fixed-Word Console Displays

General

Duress Code.. ....................................................................

Quick Arming
To Assign, Change, or Delete User Codes..
Voice Module

General

Audible Exit Delay Sound.. .................................................... 12

Using the [BYPASS] Key ......................................................

Quick Bypass

............................................................................

................................................................................

.............................................................................

Alarm..

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................................................. 7

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DELAYS

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(STAY). ....................... 18

3

3
3
3
4
4
4
4
4

5

5
5

8 FIRE ALARM SYSTEM (IF INSTALLED). ................... 29

10

10
10
10
11
11

12

12

.13

14

14
15

ARMING PERIMETER ONLY (INSTANT)
ARMING ALL PROTECTION

ARMING ALL PROTECTION (MAXIMUM). .................. 19

DISARMING, AND SILENCING
EXIT
CHIME

PANIC KEYS.. .................................................

OUTPUT RELAY OPTIONS.. .................................

TESTING THE SYSTEM.. .....................................

TROUBLE CONDITIONS.. ....................................

NFPA RECOMMENDATIONS.. ...............................

EMERGENCY EVACUATION..
QUICK GUIDE TO SYSTEM FUNCTIONS..
SUMMARY OF AUDIBLE/VISUAL NOTIFICATION

PROTECTION ZONES LIST.. ................................

INSURANCE CREDIT REQUEST
CANADIAN (DOC) STATEMENT
FCC STATEMENTS
LIMITATIONS STATEMENT
SERVICING
WARRANTY

ALARMS.. ................................................ 21

MODE.. ................................................. 21

“CHECK” and ‘BATTERY” Displays.. .......................................

Power Failure.. ...................................................................

Other

Displays.. .................................................................

General..
In Case of Fire Alarm
Silencing Fire Alarms

..........................................................................

...........................................................

...........................................................

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INFORMATION.. ................................ 43

.......................................... Back Cover

(AWAY). ....................... 18

ALARMS.. ................. 20

............................... 32

FORM.. ................... 37

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..................................

................... 17

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........ 34

22
23
24
26

26
26

27

29

29
30

31

33

36
39

40
42

This manual is a step-by-step guide that will aquaint you with the system’s features and benefits. It defines the components and
their functions, describes their operation, and instructs you with normal and emergency procedures.

Keep this manual in a convenient place so that you can refer to it as necessary.

-2-

SYSTEM OVERVIEW

GeneraI

Zones

Burglaty Protection

Congratulations on your ownership of an Ademco Security System. You’ve
made a wise decision in choosing it, for it represents the latest in security
protection technology today, including microcomputer technology to monitor all
system status. Ademco is the world’s largest manufacturer of security systems
and millions of premises are protected by Ademco systems.

Basically, this system offers you three forms of protection: burglary, fire and
emergency. Your system may consist of at least one console which provides full
control of system operation, various sensors such as motion detectors and door
and window sensing devices, plus a selected number of strategically placed
smoke or combustion detectors designed to provide early warning in case of
fire. Your system may also have been programmed to automatically transmit
alarm or status messages over the phone lines to a central alarm monitoring
station.

All system functions are controlled by your console(s), which are described in
the next section, ABOUT THE CONSOLES.

Your system’s sensing devices have been assigned to various “zones”. For
example, the sensing device on your Entry/Exit door may have been assigned
to zone 06, sensing devices on windows in the master bedroom to zone 10, and

so on. These zone numbers will appear on the display when an alarm or trouble

condition occurs.
The burglary protection portion of your system must be turned on or “armed”

before it will sense burglary alarm conditions and sound an alarm. Your system
can be armed in one of four modes: STAY, AWAY, INSTANT and MAXIMUM.

Refer to the ARMING THE SYSTEM sections for instructions in using these
modes of operation.

Your system also provides a CHIME mode for alerting you to the opening and
closing of doors and windows while the system is disarmed.

-3–

.

..—.

SYSTEM OVERVIEW

Fire Protection The fire protection portion of your security system (if used) is always on and will

sound an alarm if a fire condition is detected. Refer to the F/RE ALARM
SYSTEM section for important information concerning fire protection, smoke

detectors and planning emergency exit routes from your house.

Alarms when an alarmoccurs,boththe

a message at the console will identify the zone(s) causing the alarm. In addition,
if your system is connected to a central monitoring station, an alarm message
will be sent. To stop the alarm sounding, you simply disarm the system.

Memory Of Alarm When an alarm or trouble condition occurs, the console displays the number(s)

of the zone(s) that caused the problem, and displays the type of alarm or trouble
(ex. FIRE, ALARM, CHECK). The display remains until it is cleared by entering
the OFF sequence (security code + OFF key) twice.

Phone Access & If
Voice Response a Touch-tone phone, either on-premises or by call-in when away. The phone

Capability access feature will enable you to determine the status of the system and perform

your system includes a voice module it will permit you to access the system via

most system commands (including arming and disarming) over the phone.

-4-

console and external sounders will sound, and

ABOUT THE CONSOLES

General

Console Styles

Console Displays

Your consoles allow you to control all system functions. The consoles feature a
telephone style (digital) keypad and a Liquid Crystal Display (LCD) which
shows the nature and location of all occurrences.

The consoles feature a built-in sounder which emits alarm sounds during alarm
conditions and produces warning tones during entry (and exit, if so­programmable) delay periods. The sounder also provides acknowledgement
tones when keys are pressed, and confirmation tones for successful command
entries.

There are two basic styles of consoles, A and B, either of which may have been

used in your system (see page 7). Although different in appearance, both styles
are functionally the same. The keypads on style B consoles are located behind
a flip-down cover which can be removed, if desired,

There are two basic types of console displays, Alpha and Fixed-Word, either of
which may have been used in your system.

c Alpha Console Displays feature a 2-line, 32 character alphanumeric

Liquid Crystal Display (LCD) which can display the nature and location of all

occurrences in friendly English.

. Fixed-Word Console Displays are functionally similar to the Alpha

Consoles, except that their LCD display uses pre-designated (fixed) words to

identify the nature and location of occurrences. Words displayed on all Fixed­Word consoles are the same, except that their location in the display window
will vary with various models.

Unless stated otherwise, all commands and procedures described herein apply
equally to all consoles.

AWAY

STAY

INSTANT

BYPASS

NOT READY

READY

NO AC

AC

CHIME

BAT

ALARM

CHECK

FIRE

ABOUT THE CONSOLES

Fixed-Word Console Displays

All burglary zones, interior & perimeter,
are armed.

Perimeter burglary zones, such as windows
and doors are armed.

Perimeter burglary zones armed and
entry delay is turned off.

One or more burglary protection zones
have been bypassed.

t?u STAY

ALARM INSTANT
CHECK ‘YPASS

FIRE

AWAY

Appears when burglary portion of the system
is not ready for arming (due to one or more
open protection zones).

The burglary portion of the system
is ready to be armed.

Appears when AC power has been cut off.
System is operating on backup battery power.

Appears when AC power is present.

E
Appears when the CHIME feature is ON.
Low system battery

(if no zone number is shown), or
Low battery condition in a wireless sensor
(if zone number is

also shown).

FIXED-WORD DISPLAYS

I

TYPICAL

Appears when an intrusion has been detected and the system is armed (also appears
during a Fire alarm). Accompanied by the ID #of the zone in alarm.

Appears when a malfunction is discovered inthe system at any time or if a fault is
detected in a FIRE zone at any time or in a DAY(Trouble)/NIGHT(Alarm) burglary zone
during a disarmed period. Accompanied by a display of zone number in trouble.

Appears when a fire alarm is present. Accompanied by a display of the zone # in alarm.

–6–

NO AC

CHIME

BAT

NOT READY

ABOUT THE CONSOLES

SIYLE

5137AD ALPHA CONSOLE

u

4127

FIXED-WORD CONSOLES

A CONSOLES

u

4137AD

612716120

STYLE B CONSOLES

(SHOWN WITH KEYPAD COVER REMOVED)

6139 ALPHA CONSOLE

1

6137

FIXED-WORD CONSOLES

IJ

-7-

FUNCTIONS OF THE CONSOLE

SEE TYPICAL CONSOLE ON NEXT PAGE

1.

DISPLAY WINDOW: Displays protection zone ID and

sstem

status messaaes.

2.

3.

4.

5.

6.

7.

8.

10.

OFF KEY:

w

silences alarms and audible trouble indicators. and
clears visual display after problem’s correction.

AWAY KEY: Arms the entire burglary system,

q

perimeter and interior.

q

STAY KEY: Arms perimeter portion of burglary
system only. Interior protection is not armed, which

~1s~~

•J

MAXIMUM KEY: Arms in manner similar to AWAY
mode, but without the entry delay feature! thus provid­ing maximum protection. An alarm

mediately upon opening any protection point, including

the main door.

q

TEST KEY: Tests the system and alarm sounder if
disarmed. Refer to TESTING THE SYSTEM section for
test procedures.

q

BYPASS KEY: Removes individual protection zones

from being monitored by the system.

q

INSTANT KEY: Arms in manner similar to STAY
mode, but without the entry delay feature. Entering
via the entry/exit door will cause an instant alarm.

9.

q

CODE KEY: Used to assign additional user codes for
other users of the system.

q

CHIME KEY: Turns CHIME mode on and off. When
on, the opening of windows or doors while the system is
disarmed will sound 3 beeps at the keypad(s).

tNo

Disirms

movement within premises without causing

te: Keys

when preceded by an entry of the security code (as described later).

burglary portion of the system,

q

through

q

-

*HREADY KEY: Displays all open protection zones.

11.
#

12.

13.

14. READY INDICATOR: (GREEN) Lit when the system is

WIII

occur im-

15.

16.

17.

each perform their associated companion functions (OFF, AWAY, STAY, etc.)

KEY: “Quick Arm” key permits ARMING of the system
without use of a security code (if so programmed).

KEYS

O-9T:

Used to enter your security code(s).

ready to be armed (no faults present). While the system is
disarmed, this indicator will go on and off as protection
zones are closed and opened.

Note: On some consoles there is, instead, a POWER

ARMED INDICATOR: (RED) Lit when the s stem has
been armed (STAY, AWAY, INSTANT or

INTERNAL SOUNDER: The built-in console sounder
mimics the alarm sounder during alarms, and will also “beep”
durin

AUDI

EMERGENCY (PANIC) KEYS:
Individual keys A, B, and C (key D not used).
On some consoles, these keys are not present and other

keys may be available for emergency functions.
For further information, refer to the PANIC KEYS section.

INDICATOR (GREEN) which is lit when AC power
is oresent. If the indicator is off, the svstem mav
stili be operating, but on its backup batie
See Power Failure in TROUBLE
section.

MAXIMU

certain s stem functions (see SUMMARY OF

LE/

VISLJA NOTIF~CAT~O~‘I-J.

i

r

CON

Kn

8

).

ITIONS

power.

-8-

1

Q

Q

0

Q

c9

/

/@

/7

0

-69
’

10

0

SHOWN WITH

KEYPAD COVER

REMOVED

Fixed-Word Consoles are functionally similar, except for screen displays.

TYPICAL ALPHA CONSOLE

. .

‘0

SECURITY CODES

General

Duress Code

Quick Arming

At the time of installation, your installer programmed a personal four-digit Master
code, known only to you and yours. This code is used to perform most system
functions, including arming and disarming of the system. As an additional safety
feature, temporary user codes can be assigned (see next page) for use by those

not having a need to know the Master code. Note that the Master code remains
in effect even when other user codes are assigned.

This feature is intended for use when you are forced to disarm or arm the system

under threat. When used, the system will act normally, but can silently notify the

central station of your situation, if that service has been provided.
The Duress code is the same as vour user code. except that the last digit is

increased bv one.

For example: If the normal security code is “1 2 3

4”,

the Duress security code is “1 2 3 5”.

Important: l This code is useful only when connected to a central station.

l

User codes that end in “9” (ex. 6349) cannot activate a duress
alarm (i.e., 6350 is not a duress alarm code).

If your system supports “Quick Arming”, the

“#”

key can be pressed in place of

the security code when arming the system. The security code is

required, however, when disarming the system.

always

SECUR1l’Y CODES

To Assign, Change,

or Delete

User Codes

Voice Module

1. Enter your Master code and press the CODE key,

2. Enter single-digit User Number for whom a code is to be assigned, changed,
or deleted.

3. If assigning or changing a user’s code, enter the desired 4-digit code
for use by that User Number. The console will beep once.

/f deleting a user’s code, perform steps 1 and 2 and then stop. In a few
moments the console will beep once, indicating that the existing code has
been deleted.

Important:

● Instruct other users to enter their codes carefully to avoid accidentally

entering the Duress code. If desired, other users can be assigned a code
ending in “9”, to prevent accidental Duress code entry.

. Temporary users should not be shown how to use any system function they

do not need to know (e.g., bypassing protection zones).

● Be sure user codes do not conflict with any Duress code.

If your system includes a voice module it will permit you to access the system via
a Touch-tone phone, either on-premises or by call-in when away. You can:

● Receive voice messages over the phone regarding system status.

. Arm and disarm the system and perform most function commands.
Complete information regarding the use of this feature is provided in a separate

manual: Phone Access User’s Guide that accompanies the voice module.

Notes:

. To turn off an alarm (with any system), enter: Security Code + [l/OFF] key.

● The “CALL-IN TAMPER” (“Cl”) console display and logic described in the

guide is not present in your system.

● The Relay Command Mode described in the guide is not active with your

system, but output relay actions may stillbe controlled if installer-programmed.

-11-

ENTRY/EXIT DELAYS

General Information

Exit Delay

Alerting Sound

Your system has preset time delays, known as exit delay and entry delay. When
you arm your system, exit delay gives you time to leave through the entry/exit
door without setting off an alarm. Entry delay gives you time to disarm the
system when you reenter through the entry/exit door. The system must be
disarmed, however, before the entry delay period ends, or an alarm will occur.
The console will beep slowly during the entry delay period, reminding you to
disarm the system,

You can also arm the system with no entry delay at all by using either INSTANT
or MAXIMUM arming modes. These

you are sleeping or while

you are away for extended periods of time.

modes can provide greater security while

If available for your system, and if so-programmed by your installer, when
arming AWAY (see page 18) or MAXIMUM (see page 19), slow beeps will
sound from the console during exit delay, turning to fast beeps during the final
five seconds of the delay time. -

See your installer for your delay times and record them here:

Exit Delay: ~] seconds

Entry Delay: ~] seconds

–12–

Using the Before arming your system, all protected doors, windows and other protection

❑READY Key

TYPICAL DISPLAYS

WHEN NOT READY TO ARM

D15fft?ff.D -PRESS ~

I

Tosffoumu[ 75

ALPHA

CHECKING FOR OPEN ZONES

zones must be closed or bypassed (see 13YPASS//VG PROTECT/ON ZONES
section), otherwise the console will display a “Not Ready” message, and if your
console has a READY indicator light, it will not be lit.. The READY (~) key can
be used to display all faulted zones, making it easier for you to secure any open
zone.

To display faulted zones, simply press and release the READY (+f) key (do not
enter code first), Secure or bypass the zones displayed before arming the
system.

A “Ready” message will be displayed when all protection zones have been
either closed or bypassed and the console’s READY indicator light (if present)
will be lit.

~

INDICATING OPEN PROTECTION ZONE

I

Ac

Nor FIEAoY

TYPICAL DISPLAYS

(AFTER PRESSING READY KEY)

AC

NOT READY

TYPICAL DISPLAYS

INDICATING “READY TO ARM”

ALPHA

FIXED-WORD

~

FIXED-WORD

-13-

FIXED-WORD

BYPASSENG PROTECTION ZONES

Using the

6 BYPASS Key

❑

This key is used when you want to arm your system with one or more zones
intentionally unprotected. The system must be disarmed first.

1. Enter your security code and press the BYPASS key.

2. Enter zone number(s) for the zone(s) to be bypassed (e.g., 06, 10, 13, etc.).
Single digit zone numbers must be preceded by a zero (e.g. 05, 06).

3. When finished, the console will momentarily display a “Bypass” message for
each bypassed zone number. Wait for these zones to be displayed, to
confirm their bypass.

4. Arm the system as usual.

Bypassed zones are unprotected and will not cause an alarm if
violated while your system is armed.

BYPASS ZONES:

TO

● ENTER CODE.

● PRESS BYPASS KEY.

● ENTER ZONE Nos.

● WAIT FOR BYPASSED ZONES

TO BE DISPLAYED.

● ARM SYSTEM AS USUAL.

TYPICAL MOMENTARY DISPLAYS

OF BYPASSED ZONE

ffYPR5506F(?OflT

uP5Tfli+e5BFoRoof?

ALPHA

FIXED-WORD

–14-