Addonics Technologies HDU11SITDR User Manual

T E C H N O L O G I E S

Target Drive Bay 1 - 5

Source Drive Bay

Target Drive Bay 6 - 11

ENT

ESC

Duplicator Panel

Power Switch

User Guide

1:11 HDD Duplicator PRO

(HDU11SITDR)

www.addonics.com

v3.1.11

Technical Support

If you need any assistance to get your unit functioning properly, please have your
product information ready and contact Addonics Technical Support at:

Hours: 8:30 am - 6:00 pm PST
Phone: [phone]
Email: http://www.addonics.com/support/query/

Table Of Contents

Basic Instructions

Functions

Copy HDD

Compare HDD

PreScan Source

ReScan Bus

Source Size

Overwrite

Setup

Advanced Setup

Basic Troubleshooting

Error Messages List

Firmware Update Procedure

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Basic Instructions

I. Installing Drive into the HDD Duplicator

For installing a hard drive on the various enclosures that come with the HDD duplicator, refer to
the bundled enclosure installation guides.

Step 1

Once the hard drive is installed on the drive enclosure, slide in the Source drive into the drive bay. Push
down the handle and using the key provided, turn the key lock to the Lock position. This will secure the
drive and t urn on the power to the hard drive.

Step 2

Slide in the Target drive into the drive bay. Push down the handle and using the key provided, turn the key
lock to the Lock position. This will secure the drive and turn on the power to the hard drive.

II. Connecting the Power Cable and Powering On

a. Connect the power cord provided f rom t he wall outlet to t he back of the tower.
b. A main power switch is located at the back of the tower. Turn the switch on. Another auxiliary
switch is located on the front of the tower.
c. Push the auxiliary switch button to t urn on the HDD duplicator.

III. The Duplicator P anel

There are four buttons and an LCD on the panel of HDD Duplicator.
1 – LCD shows a f unction or a message.
2 – it is used to scroll up function menus.
3 – it is used to scroll down function menus.
4 – it is used to execute a f unction.
5 – it is used to cancel a function.

Duplicator P anel

1
2

ENT

ESC

IV. Duplicating a drive

When the duplicator powers on, it initializes and goes through the steps below

Shows the firmware version Initialize SDRAM's status..

HD Duplicator

1-1 Ver:

Detect Drives' status. Shows the first function:

Detect Drives 1.Copy HD

Copy HDD copies data directly from t he source hard disk to t he t arget hard disk.

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Initialize S DRAM

4
5

3

Press ENT button to begin copy. The system will auto-detect the hard disks and show the following info
on the LCD.

Copy-36MBs 0%

235.7GB 1:48

The LCD will show the following info during the copying process: remaining time, completed percentage.
The copy speed, capacity and time will vary depending on the source hard disk. Once the copying
process is complete the LCD will display the following results.

Copy HD
OK:

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Functions

The copy controller has 11 functions in total, with the 11
function that only appears when the ESC key is pressed fo
are shown below.

Duplicator Controller

10-01. Language
10-02. Copy Size
10-03. Startup Menu
10-04. Auto Compare
10-05. Button Sound
10-06. Device Info

10. Setup

10-07. System Info
10-08. Fast Copy
10-09. Auto Start Drive
10-10. Auto Start Timer

10-11. Tolerance Size
10-12. BootTime Delay

10-13. Quick Compare

11. Adv Setup

th (Adv Setup) being a hidden system

r 2 seconds until there is a beep. These

1. Copy HDD

2. Async Copy HDD

3. Compare HDD

4. Async Compare

5. PreScan Source

6. ReScan BUS

7. Source Size

8. Secure Erase

9. Overwrite

10. Setup

11. Adv Setup

11-01. Read Error Skip

11-02. Update Firmware
11-03. Compare Firmware
11-04. Quick Erase HDD

11-05. Full Erase HDD
11-06. H/W Diagnostic
11-07. Load Default

11-08. Copy HPA

11-09. Burn In

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Copy HDD

Copy HDD copies data directly from the source hard disk to

the target hard disk. Please make

sure that the capacity of the target hard disk is equal o

r larger than the source hard disk.

Choose option 1 from the menu:

Press ENT to begin copy. The system will auto-detect the hard di

sks and show the following

copying info on the LCD.

The LCD will show the following info during the copyin

g process: elapsed time, completed

percentage. The copy speed, capacity and time will vary

depending on the source hard disk. Once

the copying process is complete the LCD will display t

he following results.

Copy-36MB/s 0%

232.9GB 00:00:00

Copy HDD
OK: 11 Fail: 0

1. Copy HDD
HDD:11 232.9GB

Async Copy HDD

This option is used to specify the size of the source for simplifying further copying operations.
Choose option 2 from the menu:

2. Async Copy HDD
HDD:10 232.9GB

Press ENT . Before the start of the reproduction, if the console detects that a hard drive
capacity is less than source, then the LCD will show the cor

responding channel number.

8
Space Not Enough

And then automatically copies. The LCD will display t

he following info.

Acpy-36MB/s 0%

232.9GB 00:00:00

If the replication process to continue to add additi

onal hard disk device, LCD will only show the last

completed percentage.
Once the copying process is complete the LCD will disp

lay the following results.

Async Copy HDD
OK: 11 Fail: 0

Compare

Compare HDD is used to see if the data on a source ha

rd disk is identical to the target hard disk

after the Copy HD operation.
Choose option 3 from the menu:

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3. Compare HDD
HDD: 11 232.9GB

Press ENT to begin the comparison. The LCD will display the following info.

Comp-23MB/s 0%

232.9GB 00:00:00

Once the comparison is complete the LCD will display the following info as well as the amount of
data on the source hard disk.

Compare OK:11
Fail: 0 Di: 0

Async Compare

Compare HDD is used to see if the data on a source hard disk is identical to the
target hard disk after the Copy HDD operation. While compare process is
on-going, allows you to plug-in additional target drives and comparison will
automatically start for the added target drive.

Choose option 4 from the menu:

4. Async Compare

Press ENT

to begin the async comparison. The LCD will display the following info.

If the comparison process continues to add additional hard disk device, LCD will only show the
last completed percentage.
Once the copying process is complete the LCD will display the following results.

HDD: 11 232.9GB

ACmp-23MB/s 0%

232.9GB 00:00:00

Compare OK:11
Fail: 0 Di: 0

PreScan Source

PreScan HDD is used to check if the source hard disk can be accessed properly.
It also tests the read speed.

Choose option 5 from the menu:

5. PreScan Source

Press ENT

to begin scan. The LCD will display the following info

Once the scan is complete, the LCD will display the corresponding results

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HDD : 11 232.9GB

Scan-90MB/s 1%

230.6GB 00:00:27

PreScan OK!

ReScan Bus

ReScan Bus allows swapping the source or target in and out without having to
reboot the system.

Choose option 6 from the menu:

6. ReScan BUS

Press ENT to re-scan hardware. The LCD will display the follo

Re-Scan BUS NOW?
Yes

When the scan is complete the LCD will display the fol lowing info.

Bus re- scan OK!

wing info.

Source Size

Source Size is used to show the capacity of the source.
Choose option 7 from the menu:

7. Source Size

Press ENT and the LCD will show the following info.

HDD:Hitachi
Size:232.9GB

Then press ENT and the LCD will show the data's size info.

HDD:Hitachi
Data:200.9GB

Secure Erase

Secure Erase is used to wipe the data of the hard disk, i
(included Source HDD).
Choose option 8 from the menu:

8. Secure Erase

t will erase all of HDD of duplicator

Press ENT to access option. By default it is set to No. Use the Up
Yes.

Wipe all data.
Continue? No

Press ENT and the LCD will show the following info.

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and Down arrow keys to choose

In Process
Elapsed 01:00

Overwrite

Overwrite is used to overwrite the data of the hard disk, it will erase all HDDs connected to the duplicator
(including Source HDD). There are 3 sub-options: One pass, 3 pass and 7 pass.

Choose option 9 from the menu:

9. Overwrite

Press ENT to access option. By default it is One pass Use the Up and Down arrow keys to choose
other options.

9-01. Overwrite
One pass

Press ENT to access option. By default it is set to No. Use the Up and Down arrow keys to choose
Yes.

Wipe all data.
Continue? No

Press ENT and the LCD will show the following info.

In Process
Elapsed 01:00

Setup

Setup allows various system settings to be changed. There are 12 sub-options:
Language, Copy Size, Startup Menu, Auto Compare, Button Sound, Device Info,
System Info, Fast Copy, Auto Start Drive, Auto Start Timer, Tolerance Size and
Boot Time Delay.

Choose option 8 from the menu:

10. Setup

Language

This option is used to select the system's language sup port. By default this is set to English. Press
ENT to change the Language settings.

Language
English

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Copy Size

This option is used to specify the size of the source hard disk for simplifying further copying
operations.

10-02. Setup
Copy Size

Press ENT and the LCD will display a detailed list of options as shown below

Copy Size
100%~1% (*MB)

Use the Up and Down arrow keys to choose dierent copy sizes. The system will oer their
corresponding percentages so the user can specify the amount to copy from the source hard disk.
Press ENT to conrm and save the changes.

Startup Menu

This option allows you to set an option other than "Se tup" to be displayed as the rst available
option on the menu every time you start the system.

10-03. Setup
Startup Menu

Press ENT then use the Up and Down arrow keys to choose other options. By default the rst
menu option is Copy HDD.

Startup Menu

1. Copy HDD

Auto Compare

This option automatically compares the source hard disk with the target hard disk after a copy
operation is completed.

10-04. Setup
Auto Compare

Press ENT to access option. By default it is set to O. Use the Up and Down arrow keys to choose
On.

Auto Compare
O

Button Sound

This option is used to control the sound of a button when you press it.

10-05. Setup
Button Sound

Press ENT and the LCD will display the following info. Use the Up and Down arrow keys to choose
whether button sound is on or o.

Button Sound
On

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Device Info

This option is used to display the details of all hard disks connected to the copy controller.

10-06. Setup
Device Info

Press ENT and the LCD will display each hard disk' information in order as shown below.

0 Source CH: 0
Hitachi 232.9GB

System Info

This option displays system information.

10-07. Setup
System Info

Fast Copy

This option displays Fast Copy. Fast Copy only copies data on the source drive
to the target drives. Currently only supports FAT, FAT32, NTFS, HFS, Ext2 and
Ext3 partitions.

10-08. Setup
Fast Copy

Press ENT and the LCD will display the following info. Use the Up and Down arrow keys to choose
whether fast copy is on or o. (This function currently only eective in FAT, FAT32, NTFS, HFS,
Ext2 and Ext3 partitions.)

Fast Copy
On

Auto Start Drive

This option is used to display to copy automatically once y ou insert HDD on target port.

10-09. Setup
Auto Start Drive

Press ENT to enter the following gure. The default is O. Use the Up and Down arrow keys to
choose 1-11.

Auto Start Drive
O

Auto Start Timer

This option is used to set the period of time when the duplicator starts copying
automatically once you insert HDD on target port. Default is set at OFF, use the
arrows to choose time.

10-10. Setup
Auto Start Timer

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Press ENT to enter the following gure. The default is O. Use the Up and Down arrow keys to
choose 5 Sec-50 Sec.

Auto Start Timer
O

Tolerance Size

This option is used to set the tolerance in terms of percentage dierence between
the source and target capacity. This is to ensure that when the target drive is
smaller than the source drive, the duplication process will not start.

10-11. Setup
Tolerance Size

Press ENT to enter the following gure. The default is O. Use the Up and Down arrow keys to
choose 1MB~100MB of source.

Tolerance Size
1MB

BootTime Delay

This option is used to to set boot delay time.

10-12. Setup
BootTime Delay

Press ENT to enter the following gure. The default is 5 sec. Use the Up and Down arrow keys to
choose 0~99 sec.

BootTime Delay
5 sec

Quick Compare

This option is used to set the size of each comparison unit.

10-13. Setup
Quick Compare

Press ENT to enter the following gure. The default is O. Use the Up and Down arrow keys to
choose 1 Byte/1K/10K/100K/1MB/10MB/100 Mbytes. (In order to improve the accuracy of pure
data can maintain the default settings.)

Quick Compare
O

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Adv Setup

Adv Setup oers expert users access to more advanced system settings.
To access this option, hold down the ESC key for

Read Error Skip

This function sets the system to ignore any errors during the copying process. Normally if there is
an error during copying a warning is displayed on the LCD. By using this function, users can also
copy a HDD with errors.

Press ENT to enter the following screen. By default this option is set to OFF. Use the up and down
buttons to enable or disable this option.

Update Firmware

This function is used to update the system's rmware. Download the latest version of the rmware
from the Internet at www.addonics.com. For the complete instructions, visit the rmware update

webpage or view the instructions found later in this manual.

Compare Firmware

This function is used to compare the current system rmware version with the new version the user
is upgrading to. This ensures that the downloaded rmware is the latest version. The message
"Last update F/W" indicates that it is the latest version.

two seconds until it appears.

11. Adv Setup

11-01. Adv Setup
Read Error Skip

Read Error Skip
O

11-02. Adv Setup
Update Firmware

11-03.Adv Setup
Compare Firmware

Searching F/W ...
Please Wait ...

Last update F/W
OK!

Quick Erase HDD

This function is used to quickly erase all data on the HDD . Please backup any important data
before using this function.

11-04.Adv Setup
Quick Erase HDD

Press ENT to enter the following screen. Use the Up and Down buttons to select the HDD to
erase.

Quick Erase HDD
ALL/Target CH:*

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Press ENT again and the LCD will prompt you to conrm the erase operation.

All data will be
lost,Erase? No

Full Erase HDD

This function is used to full erase all data on the HDD. Please backup any important data before
using this function.

11-05.Adv Setup
Full Erase HDD

Press ENT to enter the following screen. Use the Up and Down buttons to select the HDD to
erase.

Quick Erase HDD
ALL/Target CH:*

Press ENT again and the LCD will prompt you to conrm the erase operation.

All data will be
lost,Erase? No

H/W Diagnostic

Press ENT to enter the following screen. This function is used to check that the system is
operating normally.

11-06.Adv Setup
H/W Diagnostic

Press ENT again to enter the following screen. The LCD will cycle through the test categories as
they are performed. The LCD display is tested rst, the control panel is tested next (requires
manual operation), then followed by the system's internal diagnostics, hardware connection test
then the RAM and SD Flash test. All test results are shown on the LCD. This is a simple way to
verify that the system is operating normall

Press ENT and the system will begin the tests as shown below.

LCD Test Start Button Test ? SDRAM Test:

y.

8192Kbytes OK

Test IDE 0/1

FlashTest: OK Test nished

OK

Once the system diagnostics have been completed the "Test finished" message will appear on the
LCD.

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Load Default

Press ESC to return to the main menu then use the
settings to their factory default. This function helps t h
illegal operation.

11-07.Adv Setup
Load Default

Press ENT to enter the following screen. Use the Up and Down bu
defaults.

Load Default
Cong? Yes

If Load Default OK, this will be displayed on the LCD

ENT button to select. This function resets all

e system recover from errors caused by an

ttons to conrm reset to factory

as shown below.

Load Default
Ok

Copy HPA

If this function is set to "ON", the system will complete
protected area.

11-08. Adv Setup
Copy HPA

The default is "OFF". Use the ENT , Up and Down buttons to change this to "On".

ly copy the data in a source HDD's host

Burn In

This function is used to burn test the system reliability.

11-09. Adv Setup
Burn In

Press ENT to enter the following screen.

Burn In Mode
Copy & Compare

Use the Up and Down buttons to choose Compare, Async
press ENT to conrm.

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Copy & Cmp and Async Compare, then

Basic Troubleshooting

LCD

If the LCD blank after the device is turned on, check tha
and that the power supply is on.

t the power cable is properly connected

Error Message

When the system is running a copy operation or hardware
terminated by pressing ESC an error message will be show
illegal operation and cause the device to stop remindin
restarted.

g. If this happens, the device must be

Hard Disk

If unable to read the hard disk please check that the dat
connected.

a and power cables are properly

Keys

If pressing the keys on the front panel produces no respon
malfunctioned. Please check the control panel to see if th

Firmware Upgrade

The device can be updated to new versions of rmware t
update the rmware, check that the rmware was downlo
may cause the duplicator to become inoperable. If the sy
this operation. If the system is already experiencing pr

repairs.

hrough CD/DVD-ROM. If unable to
stem is working normally, do not attempt

oblems, please contact your distributor for

Startup/Shutdown

Do not suddenly turn o the power while the system is
down normally, wait a moment (usually around 2 seconds)

can run its self-diagnostics.

performing an operation. After shutting

About Copy HPA

The HPA (Host Protected Area) is a hidden data region
usually accessible to software. The SATA HDD Duplicate Con
from this hidden area.

dened in ATA/ATAPI-4. This area is not

diagnostics, if the operation is manually

n by the LCD. This may lead to an

se from the system, the keys may have

e wiring has come loose.

aded correctly. A failed rmware upgrade

before starting the system again so it

troller supports the copying of data

Drive is locked (cannot be initialized after the SECURE ERASE or OVERWRITE)

1. Place drive in the source slot

2. Execute "PreScan" function for 1 minute

3. Press "ESC" key until you see "User Abort" on the LCD screen

4. Now remove the drive from the duplicator and connect it to your system, the HDD should be
recognized and be able to initialize again

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Error Messages List

NO# Error Messages Description Applied to

1 Source Drive Not Exist!

2 User Abort! Cancel operating
3 No Drive Exist

4 X Space Not Enough

Target Drive Space Not
Enough

5 X Space Not Enough

Target Drive Fail!

6 PreScan Fail

7 Source Drive Read Fail!

8 Target Drive Write Fail!

9 Target Drive Read Fail!

10 Target Drive Fail

11 Target Drive Not Exis

12 One pass

One pass failed

13 3 pass

pass 1 failed

14 7 pass 5220.22-M

pass 1 failed

If you hear the warning signal while the copying function is executing (a beep every 5 seconds),
the LCD screen will display the problem status; you may press any button to return to the copy
progress screen.

No source HDD exist

during operating

No HDD exist during
operating

When source capacity is
small than target

When source capacity is
small than target

Lose SATA connection
during copy or bad sector
on HDD

Lose target SATA
connection on source port
during copy or bad sector
on source HDD

Lose target SATA
connection on target port
during copy

Lose target SATA
connection on target port
during comparing

Lose target SATA
connection on target port
during async comparing

t!

No HDD exist during
operating

Lose SATA connection on
SATA port during Overwrite

Lose SATA connection on
SATA port during Overwrite

Lose SATA connection on
SATA port during Overwrite

Copy, Async Copy, Compare,
Async Compare, PreScan
Source, Source Size, Copy
Size, Tolerance Size

Any function and any time
Device Info

Copy, Compare

Async Copy, Async Compa

PreScan Source

Copy, Async Copy, Compare

Copy

Compare

Async Copy, Async Compare

Overwrite

Overwrite

Overwrite

Overwrite

re

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Firmware Update Procedure

(Requires one hard drive containing the rmware le):

1. Create a 50MB HDD partition with FAT/FAT32 or NTFS les system on any SATA hard drive

2. Download the rmware and unzip the le to .BIN le format

3. Copy the .BIN le onto the 50 MB partition of the HDD

4. Insert this drive to the Source slot of the duplicator. For subsystem, connect the drive to the
Source SATA port

5. Select "Firmware Update" function under the "Setup" or "Advanced Setup" menu and press
ENT to do the update. To access the "Advanced Setup", hold onto the ESC button for 5 seconds.
The new option will appear

6. Once completed, it will reboot and show you the new rmware version

Notes:

SECURE ERASE - HDD duplicator sends a WIPE
command to the hard drive. This command lls 00 string to entire HDD

OVERWRITE - There are three options: One pass, 3 passes and 7 passes 5220.22-M. The duplicator
writes a string of pattern over the entire disk one time, three times or seven times. (5220.22-M is
the DoD standard for drive sanitization)

Please note that some drives may become locked and cannot be initialized after the SECURE ERASE
or OVERWRITE. Should this happen, use the following procedures to unlock the drive:

1. Place drive in the source slot

2. Execute "PreScan" function for 1 minute

3. Press "ESC" key until you see "User Abort" on the LCD screen

4. Now remove the drive from the duplicator and connect it to your system, the HDD should be
recognized and be able to initialize again

CONT ACT US

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