Adaptive Sound Technologies 9000 User Manual

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Page 1

AlphaPremiere™ 9000 Series Sign

Installation Instructions

(Go to http://www.adaptivedisplays.com/support/premiere for the latest information.)

Contents

Introduction . . . . . . . . . . . . . . 1

Messaging software options . . . . . . .1

Related documentation. . . . . . . . . . . . 1

Controls and indicators. . . . . . . 2

Technical speciﬁcations . . . . . . 4

Sign speciﬁcations. . . . . . . . . . . . . . . 4

Temperature protection . . . . . . . . . . . 4

EMI compliance . . . . . . . . . . . . . . . . . 4

Safety information . . . . . . . . . . 5

General . . . . . . . . . . . . . . . . . . . . . . .5

Internal battery replacement . . . . . . . . 5

Sign conﬁguration . . . . . . . . . . 6

Setting DIP switches . . . . . . . . . . . . . 6

Speaker volume control . . . . . . . . . . .9

Using the IR remote control . . . . . . .11

Setting time . . . . . . . . . . . . . . .12

Setting date. . . . . . . . . . . . . . . . 12

Clearing memory . . . . . . . . . . . 12

Test menu. . . . . . . . . . . . . . . . . 13

Setting sound volume. . . . . . . .13

Networking . . . . . . . . . . . . . . .14

RS232 . . . . . . . . . . . . . . . . . . . . . . .14

RS485 . . . . . . . . . . . . . . . . . . . . . . .15

Ethernet . . . . . . . . . . . . . . . . . . . . . . 16

Installation . . . . . . . . . . . . . . .20

Environmental requirements . . . . . .20

Reducing electrical noise . . . . . . . . . 20

Checking speaker volume . . . . . . . . 20

Wall mounting instructions . . . . . . .20

Ceiling mounting instructions . . . . . . 22

Counter mounting instructions. . . . . . 23

Checkout procedure . . . . . . . . . . . . . . 24

Service and maintenance . . . . .24

Firmware updates. . . . . . . . . . . . . . . 24

Routine cleaning . . . . . . . . . . . . . . . 24

Introduction

AlphaPremiere™ 9000 series signs are indoor, four-line, full matrix LED displays. These signs can display both text and graphics and can be networked together. Two speakers are built into the sign’s right end cap.

External status LEDs monitor all communication data and provide self-diagnostic capability.

Messaging software options

To display text and graphics on an AlphaPremiere™ sign, some type of messaging software is required to create and to send messages. The following options are available:

• AlphaNET plus™ for Windows® software

• Alpha® Messaging software

•Smart Alec® software

• Alpha® ActiveX® Marquee Control software

• Custom messaging software created using the Alpha® sign communications protocol

Controls and indicators

There are two available conﬁgurations for communication.

232/AUX RXD TXD

232/AUX

5 8 4

S R

kr p S

t u O

n ig S

se e R

RS48

Standard

Conﬁguration

RS232/Aux

5. RXD

6. TXD

Optional Ethernet

Conﬁguration

Power supply plug

RS232 status LEDs label

RS232 status LEDs

RS232 RJ11 jack

RS485 RJ11 jack

RS485 status LED

10 Base T

FAULT

RXD/TXD

ACTIVITY

8. LINK

56 78

Ethernet status

LEDs label

Ethernet reset

Ethernet status

RS232/Aux

RS485

IR remote sensor

10 Base T

RS485

LEDs

Ethernet RJ45 jack

34 12

Spkr Out

Sign Reset

RS485

1.Pwr/Micro

2.RXD

3.FlashProg

4.TXD

Speaker out jack

Sign reset

RS485 status LEDs label

IR remote sensor

34 12

Spkr Out

Sign Reset

RS485

1. Pwr/Micro

2. RXD

3. FlashProg

4. TXD

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Item Name Description

The plug on the power supply cord serves as the disconnect device for this display. During mounting and installation of the display, make sure that the electrical power socket/outlet is easily accessible and that it is located close by the display.

Français

La ﬁche du cordon d’alimentation sert de dispositif de débranchement pour cet afﬁchage. Lors du montage et de l’installation de l’afﬁchage, assurez-vous que la prise d’alimentation facilement accessible et qu’elle se situe près de l’afﬁchage.

Deutsch

Der Stecker am Netzteilkabel fungiert als Trennvorrichtung für dieses Anzeigeschild. Während der

Power supply plug

Montage und Installation des Schildes ist sicherzustellen, dass die Netzsteckdose leicht zugänglich ist und sich nahe am Schild beﬁndet.

Italiano

La spina del cavo di alimentazione serve anche come dispositivo di scollegamento di questo display. Durante il ﬁssaggio e l’installazione del display, accertarsi che la presa di corrente sia facilmente raggiungibile e sia situata vicino al display.

Español

La clavija del cable de alimentación sirve como dispositivo de desconexión para este anuncio. Durante el montaje y la instalación del anuncio, asegúrese de que el receptáculo/tomacorriente el fácilmente accesible y que est

RS232 status LEDs label Information label for RS232 LED status

‚ubicado cerca del anuncio.

RS232 communications status LEDs:

RS232 status LEDs

• LED 5: TXD (Transmitted Data)

• LED 6: RXD (Received Data)

RS232 RJ11 jack RJ11 jack for RS232 data. This is NOT a telephone jack.

RS485 RJ11 jack RJ11 jack for RS485 data. This is NOT a telephone jack.

RS485 communication status LEDs:

• LED 1: Pwr/Micro

- Blinking blue LED = ok.

RS485 status LEDs

- If blue LED is steady or off, contact Adaptive® Technical Support.

• LED 2: TXD (Transmitted Data)

• LED 3: Flash Prog

• LED 4: RXD (Received Data)

IR remote sensor Receiving window for signals from the handheld Infrared Remote Control

Speaker out jack allows connecting to any self-powered external speaker (such as typical PC speakers).

Speaker out jack

NOTE: A stereo plug must be used to connect external speakers. Using a mono plug

could damage the sign.

Sign reset Momentary switch allows you to cycle through power-up messaging

RS485 status LEDs label Information label for RS485 LED status

Ethernet status LEDs label Information label for Ethernet LED status

Ethernet reset Momentary switch allows you to reset Ethernet hardware

Ethernet communication status LEDs:

• LED 5 (red): FAULT — Blinks or lights red in combination with LED 6 to indicate diagnostics and error detection: Red solid and LED 6 blinking:

- 1x = EPROM checksum error

- 2x = RAM error

- 3x = network controller error

Ethernet status LEDs

- 4x = EEPROM checksum error

- 5x = duplicated IP address on the network (non-fatal error)

- 6x = software does not match hardware (non-fatal error) Red blinking and LED 6 blinking:

- 4x = faulty network connection (non-fatal error)

- 5x = no DHCP response received (non-fatal error)

• LED 6 (green): RXD/TXD — Solid green indicates idle. Blinking indicates transmission/reception.

• LED 7 (yellow): ACTIVITY — Solid yellow indicates idle. Blinking indicates a network connection.

• LED 8 (green): LINK — Solid green indicates network port connected to the network.

Ethernet RJ45 jack RJ45 jack for Ethernet connection

lectrique est

ctrico quede

Page 4

Technical speciﬁcations

Sign speciﬁcations

Sign

model

9080 80 32

9120 120 32

9160 160 32

9200 200 32

9240 240 32

LED

columns

LED

rows

LED color

Tricolor

Dimensions

(L x W x H)

28 x 2.2 x 12 (in)

71.1 x 5.59 x 30.5 (cm) 40 x 2.2 x 12 (in)

101.6 x 5.59 x 30.5 (cm) 52 x 2.2 x 12 (in)

132.1 x 5.59 x 30.5 (cm) 64 x 2.2 x 12 (in)

162.6 x 5.59 x 30.5 (cm) 76 x 2.2 x 12 (in)

193 x 5.59 x 30.5 (cm)

Weight

(approx)

18 (lb)

8.2 (kg) 23 (lb)

10.4 (kg) 31 (lb)

14.1 (kg) 36 (lb)

16.3 (kg) 41 (lb)

18.6 (kg)

Input voltage

(VAC)

100 - 240

@ 50 - 60 Hz

Input current

@ 100 VAC @ 240 VAC

2.0 amps 1.0 amps

3.0 amps 1.5 amps

3.6 amps 1.8 amps

4.0 amps 2.0 amps

5.0 amps 2.5 amps

Temperature protection

The AlphaPremiere™ 9000 sign includes automatic temperature controls to determine when the internal temperature of the sign is too hot to continue normal operation. While the temperature controls are based primarily on the internal temperature of the sign, they are also affected by both ambient temperature and the sign’s load and its duration. So the higher the ambient temperature and the more LEDs that are on and the longer they are on, the higher the internal temperature.

Trigger temperature levels may vary from sign to sign, but in general the functioning is:

• As the temperature of the sign rises, cooling fans are switched on. If the temperature falls below the cooling fan threshold level, the cooling fans are turned off.

• If, however, the temperature of the sign continues to rise, auto-dimming occurs. This means that the LED output from the sign is forced into a reduced power mode, effectively dimming the brightness of the LEDs. If the temperature falls below the auto-dimming threshold level, then auto-dimming stops and the LED brightness returns to normal level.

EMI compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with installation guidelines, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

WARNING: This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.

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Safety information

General

WARNING

Possible fire hazard. Always mount unit indoors. Mounting the unit outdoors may cause a fire which could result in serious injury or death.

WARNING

Hazardous voltage. Contact with high voltage may cause death or serious injury. Always disconnect power to sign prior to servicing.

WARNING

Possible shock hazard. Always mount unit indoors. Mounting a unit outdoors makes the unit a possible source of electric shock which could result in serious injury or death.

WARNING

Possible crush hazard. The wall and the mounting system must be able to support at least 4 times the unit's weight. Otherwise the unit may fall, causing serious injury or death.

Internal battery replacement

The AlphaPremiere™ sign uses an internal battery to store and retain message data when the power supply to the sign is disconnected. If the battery fails while the sign remains connected to a reliable source of power, you will not become aware of the battery failure until the power supply is lost or interrupted.

NOTE: Backup batteries are soldered in place and should only be replaced by a qualiﬁed technician.

If you suspect that your internal backup battery may have failed, please contact Adaptive® Technical Support.

WARNING

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

AVVERTENZA

La sostituzione errata della batteria può comportare il pericolo di esplosione. Sostituire unicamente con una batteria identica o di tipo equivalente consigliata dal fabbricante. Eliminare le batterie scariche in base alle istruzioni del fabbricante.

ADVERTENCIA

Existe el peligro de explosión si la batería se reemplaza incorrectamente. Reemplácela sólo con el mismo tipo de batería o uno equivalente recomendado por el fabricante. Deseche las baterías usadas de acuerdo con las instrucciones del fabricante.

AVERTISSEMENT

Il y a danger d'explosion s'il y a un remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du meme type recommande par le fabricant. Mettre au rebut les batteries usagees conformement aux instructions du fabricant.

WARNUNG

Bei einem nicht vorschriftsgemäßen Austausch der Batterie besteht Explosionsgefahr. Nur durch eine Batterie des gleichen oder eines gleichwertigen, vom Hersteller empfohlenen Typs ersetzen. Gebrauchte Batterien gemäß Herstelleranweisung entsorgen.

Page 6

Sign conﬁguration

End cap screws

DIP switch 1

DIP switch 2

Use a small screwdriver to move each DIP switch.

Before installing a sign, you may want to change one or more of the sign’s default settings by changing settings on DIP switches inside the sign.

To access and change DIP switches, follow these steps:

Setting DIP switches

1. Remove power from the sign.

2. If the sign is mounted, remove it and place the sign on a ﬂat surface before removing the end cap.

3. Remove the two (2) screws from the end cap located on the right side of the sign:

4. See the pages following to make changes in these functions:

• EOL termination

• Baud rate

• RS485 echo

• IR remote disable

• Demonstration messages

•Memory clear

• Serial address

• Data format

12345668910 12345668910

• Diagnostics

5. After making the appropriate DIP switch changes, re-attach the end cap. Tighten the end cap screws to 14 lb-in, 1.58 Nm.

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Bank 1 and Bank 2 DIP switches

DIP switch 2

DIP switch 1

12345678910 12345678910

Bank 1 DIP switches Bank 2 DIP switches

Switches 9, 10: Diagnostics Switch 8: Data format

Switch 10: Memory clear Switch 9: Demonstration messages Switch 7: IR Remote disabled Switch 6: RS485 echo (See page 8.)

Switches 3, 4, 5: Baud rates Switches 1, 2: EOL termination

Switches 1 through 7: Serial address in binary format. Switch 1 = LSB (Least Signiﬁcant Bit) Switch 7 = MSB (Most Signiﬁcant Bit).

EOL termination 1 2

Set end-of-line termination off

(default)

Set end-of-line termination on 1 1

Baud rate 3 4 5

9600 (default) 0 0 0

1200 1 0 0 2400 0 1 0 4800 1 1 0

9600 0 0 1 19200 1 0 1 38400 0 1 1

9600 1 1 1

RS485 echo (See page 8.) 6

Disable RS485 echo (default) 0

Enable RS485 echo 1

IR remote disable 7

IR remote control can be used to change

a sign’s parameters (default)

IR remote control can not be used to

change a sign’s parameters

Demonstration messages 9

Enable demo messages (default) 0

Disable demo messages 1

Memory clear 10

Do not clear messages at power-up

(default))

Clear all messages at power-up 1

Serial Address (address 0 = default)

LSB = Least Signiﬁcant Bit; MSB = Most Signiﬁcant Bit

Dec Hex

23456 7

LSB

MSB

000000000 0 101100000 0 202010000 0 303110000 0

. 125 7D 1 011111 126 7E 0 11111 1 127 7F 1 11111 1

Data format 8

8N1 = 8 data bits, no parity, 1 stop bit. (default) 0

7E2 = 7 data bits, even parity, 2 stop bits 1

Note: For Ethernet, when you change the Data format using DIP switches, a similar change must be made to the Data format of the internal Ethernet

card. (See “Setting Baud rate and Data format on an Ethernet-equipped sign” on page 19.)

Diagnostic Description 9 10

Run normal

messages (default)

Normal messaging enabled.

Test pattern Test for unlit LEDs. 1 0

LED test mode Test for dim LEDs. 0 1

Serial

troubleshooting

Contact Adaptive® Technical Support.

Page 8

RS485 echo (default = RS485 ECHO DISABLED)

When RS485 echo is enabled, then incoming data (from either RS232 or Ethernet) is echoed or sent out the

RS485 jack:

DIP switch 2

RS485 echo is useful when connecting multiple signs together because it can eliminate the need to use a

Converter Box:

RS485 echo = DISABLED

for other signs on the network

DIP switch 1

use switch 6

12345678910 12345678910

RS485 echo 6

RS485 ECHO DISABLED (default) 0

RS485 ECHO ENABLED 1

To RS485 RJ11 jack

Modular Network Adapter

(pn 4331-0602)

To RS485 RJ11 jack

To next sign

RS485 cable

(pn 1088-8000)

RS485 echo = ENABLED

for this ﬁrst sign in the network

To RS485 RJ11 jack

To RS232 RJ11 jack

RS232 cable

(pn 1088-8625 for 25-foot cable, pn 1088-8627 for 50-foot cable)

Maximum 50 feet from PC to sign (If greater than 50 feet, a Converter Box must be used. See Network Conﬁgurations manual for details.)

RS232 adapter

(pn 4370-0001C for 25-pin COM port, pn 1088-9108 for 9-pin COM port)

PC running

messaging software

like AlphaNET plus™

for Windows®

software

Page 9

Speaker volume control

Keep one hand on the end cap after removing both screws, to avoid pulling speaker wires.

Decrease Increase

The AlphaPremiere™ 9000 sign has two internally-mounted speakers in the right end cap. Audio volume

can be raised or lowered:

• temporarily by using the IR remote control (the “U” key raises volume, the “D” key lowers it), or

• permanently by changing an internal master volume dial (see below).

NOTE: Also, the duration and number of repetitions of audio tones can be set using AlphaNET plus™

software. Refer to the “Site Manager” section of the AlphaNET plus™ for Windows® User

Manual .

To change the default volume setting, follow these steps:

1. Remove power from the sign.

2. If the sign is mounted, remove it and place the sign face down on a ﬂat surface before removing the end cap.

3. Remove the two (2) screws from the end cap located on the left side of the face down sign:

4. To change the default factory volume setting, use a screwdriver to turn the dial clockwise to raise the volume or counterclockwise to lower the volume. (It is recommended that you use a plastic screwdriver, not a steel screwdriver, to make the adjustment.) The default factory setting is maximum.

NOTE: To turn on a continuous repeated tone for volume adjustment, use the IR remote control to go

through functions as described in “Using the IR remote control” on page 11. When you get to

Volume , you’ll be able to hear the speaker volume increase and decrease as the adjustable dial

is rotated. However, this is a temporary setting only.

Page 10

Only use a stereo plug to connect external speakers. Using a mono plug may damage the sign. A stereo jack will have two bands. A mono jack will only have one band.

5. For remote audio connections or to boost volume output, a stereo speaker plug can be connected to the Speaker out jack. Use DC inline speakers of the type used to improve output from a personal computer.

RS232/Aux

5. RXD

6. TXD

RS232/Aux

RS485

34 12

Spkr

Out Sign Reset

RS485

1.Pwr/Micro

2.RXD

3.FlashProg

4.TXD

Page 11

Using the IR remote control

The IR remote control is used to set up and test an AlphaPremiere™ sign. However, messages cannot be

programmed into an AlphaPremiere™ sign using the remote control.

Most of the keys on the IR remote control are not usable with an AlphaPremiere™ sign. The illustration

below shows the remote control keys that can be used:

TURN SIGN ON/OFF

Hold down the FCN key and then

press the PROGRAM key.

PROGRAM

Used to access the sign’s

PROGRAM menu which can be

used to set the time, date, etc.

SOUND VOLUME

Use the U and D keys to raise

or lower the sign’s speaker

volume,. (See page 13.)

RETURN

Used to choose or to set a menu option.

RUN

Press to exit the PROGRAM menu.

SELECT

Used to choose a menu option

Page 12

Setting time

Setting date

When you press this . . . You’ll see this on the sign . . .

PROGRAM key

SELECT key

RETURN key Then keep pressing RETURN key until the desired hour appears.

SELECT key Press RETURN key until the desired minutes appears.

SELECT key Press RETURN key to select either a 12-hour or a 24hour time display format.

Then press the RUN key.

When you press this . . . You’ll see this on the sign . . .

PROGRAM key

SELECT key

RETURN key Press RETURN key until the desired month appears.

SELECT key Press RETURN key until the desired date appears.

SELECT key Press RETURN key until the desired year appears.

SELECT key Press RETURN key until the desired day appears.

Then press the RUN key.

PROGRAM TURN OFF RUN DEMO/TIME SET TIME

HOUR

MIN

12HR or 24HR

PROGRAM TURN OFF RUN DEMO/TIME SET TIME SET DATE

MONTH

DATE

YEAR

WEEKDAY

Clearing memory

When you press this . . . You’ll see this on the sign . . .

PROGRAM key

SELECT key

SELECT key Press RETURN to clear all the messages from the sign’s memory.

The sign will display the information in “Checkout procedure” on page 24. Then the sign will go blank.

PROGRAM TURN OFF RUN DEMO/TIME SET TIME SET DATE

CLEAR MEMORY

Page 13

Test menu

PROGRAM key

SELECT key

RETURN key Selects WATCHDOG test.

RETURN key Runs the WATCHDOG test.

After running the test, the sign will display the messages that are programmed in it.

Setting sound volume

PROGRAM key

SELECT key

RETURN key

SELECT key This is for diagnostics only. Do not use this setting.

SELECT key

Press the U key to turn volume up. Press the D key to turn volume down. The “00” shown here changes accordingly. NOTE: This is a temporary setting only. It can be used as described in “Speaker volume control” on page 9.

SELECT key

RUN key The sign will display the messages

When you press this . . . You’ll see this on the sign . . .

PROGRAM TURN OFF RUN DEMO/TIME SET TIME SET DATE CLEAR MEMORY TEST MENU

WATCHDOG

The sign will display the information in “Checkout procedure” on page 24.

When you press this . . . You’ll see this on the sign . . .

PROGRAM TURN OFF RUN DEMO/TIME SET TIME SET DATE CLEAR MEMORY TEST MENU WATCHDOG

DIP VOLUME

VOLUME = 00

TEST MENU

that are programmed in it.

Page 14

Networking

AlphaPremiere™ series signs can be connected together so that messages can be sent to each of the signs

on the network. There are three ways to network AlphaPremiere™ series signs:

• RS232 (only available with the Standard Conﬁguration) — This type of sign network allows “point-topoint” communication. This means that a single PC can be connected to a single sign. The length of this network is limited to 50 feet.

• RS485 (available with both Standard and optional Ethernet Conﬁgurations) — This type of sign network permits communication to a single or to multiple signs. The length of this network can be 4000 feet @ 9600 baud.

• Ethernet (only available with the optional Ethernet Conﬁguration) — This sign network allows connection of almost an unlimited number of signs over a virtually unlimited network length.

RS232

The diagram below shows how to connect a sign to your PC, through the PC’s RS232 jack. The PC can not

be separated from the sign by more than 50 feet, due to signal loss in the cable:

ABC

AlphaPremiere™ 9000 series sign

To sign’s RS232 jack

Data signals get lost if RS232 cable is longer than 50 feet.

Item Part # Description

— Ferrite (ferrite end towards sign)

1088-8625 25-foot 6-conductor RS232 data cable

1088-8627 50-foot 6-conductor RS232 data cable

4370-0001C 25 pin sub-D/to 6 pos. RJ11 adapter

1088-9108 9 pin sub-D/to 6 pos. RJ11 adapter

To one of the PC’s COM (RS232) ports

PC running

AlphaNET plus™ or

other messaging software

NOTE: You can not use the IR remote to program messages

Page 15

RS485

Refer to the Network Conﬁgurations manual for information on cabling requirements and connecting

multiple signs.

AlphaPremiere™ 9000 series sign

Set switch to unterminated

To one of

PC running

AlphaNET plus™ or

other messaging software

NOTE: You can not use the IR remote to program messages

the PC’s COM (RS232) ports

9 VOLTS AC ~NOMINAL

RS-485(+) BLACK

SHIELD

RS-232

Item Part # Description

4370-0001C 25 pin sub-D/to 6 pos. RJ11 adapter

1088-9108 9 pin sub-D/to 6 pos. RJ11 adapter

1088-8634 10-foot 9-pin to 9-pin, type “A9” RS232 data cable. (Other lengths available; see table above.)

1088-1111 Converter Box III

1088-8000 4-conductor RS485, bulk cable

1088-8624 8 foot, 4-conductor RS485 cable, ferrite end closer to sign

1088-8636 1 foot, 4-conductor RS 485 cable, ferrite end closer to sign

RS-485( ) RED

To sign’s RS485 jack

NOT A TELEPHONE CONNECTION

RS-485

UNTERMINATED

TERMINATED

Page 16

Ethernet

NOTE: A network administrator should be involved in connecting the sign to the Ethernet.

The optional conﬁguration for the AlphaPremiere™ 9000 sign includes an internal 10BASE-T Ethernet card with an external RJ45 jack. An IP address must be assigned to a sign. See “Setting a sign’s TCP/IP address” on page 17.

Network connection

10BASE-T Ethernet network

AlphaPremiere™ 9000 series sign

To sign’s Ethernet jack

Item Part # Description

— Ethernet cabling (not supplied)

— Ethernet card for PC (not supplied)

AlphaNET plus™ or

other messaging software.

NOTE: You can not use the IR

remote to program messages

PC running

Page 17

Setting a sign’s TCP/IP address

Before you can begin to use an AlphaPremiere™ sign on a Ethernet network, the display must be assigned a unique TCP/IP address.

NOTE: The Alpha® Ethernet option inside the display is shipped with a default address of 010.11.11.1.

To set a new IP address, follow these steps:

1. Get a unique IP address from your network administrator. An example of an IP address is: 10.67.12.21.

2. Write down the 6-digit Ethernet address found on the Ethernet option label the back of your sign. For example, the Ethernet address for the following label is: 00-20-4A-54-09-C8.

3. Using the Conﬁguration Utility software supplied with the sign, select Tools > Assign IP . . . :

This label is on the back

32/A

RS4

of Ethernetequipped signs.

Ethernet address

Enter the IP address from step 1.

Enter the Ethernet Address from step 2.

Click Set IP Address.

4. Next, select Tools > Ping Device . . ., enter the sign’s IP address, and click on Ping to make certain that the IP address you just assigned works.

If a reply from the sign is not received, try assigning the address again by repeating the previous steps.

Page 18

5. After the sign has an IP address assigned to it, you can:

• select Tools > Query Device . . . to get information about the sign’s Ethernet status:

• select Tools > Telnet to Device . . . to set various Ethernet parameters:

Baudrate, I/F Mode, Flow, Port, etc. are all Channel 1 parameters.

Typically, you would only need to set the Baudrate and I/F Mode parameters.

Page 19

Setting Baud rate and Data format on an Ethernet-equipped sign

On signs that are Ethernet equipped, the Baud rate and Data format of the sign’s internal Ethernet card

must be identical to the Baud rate and Data format of:

• the sign’s internal DIP switches. See “Sign conﬁguration” on page 6.

• the computer that is running the messaging software used to send messages to the sign.

To change the Baud rate and Data format of the sign’s internal Ethernet card, follow these steps:

1. Using the Conﬁguration Utility software supplied with the sign, select Telnet to Device. The current Baud rate, Data format (called I/F Mode), and other communication parameters will be displayed:

Parameters of the sign’s internal Ethernet card:

• Baudrate 9600 – Factory setting. Can be changed.

• I/F Mode (see table below) – This is a hexadecimal number (4C in this example) that sets the network type (RS232, internal to the sign), number of data bits (7/8), parity (None/Odd/Even), and number of stop bits (1/2).

Data format (I/F Mode) table

Binary Code

76543210

Network

Type

Number of

Data Bits

Parity

Number of

Stop Bits

Option

RS232

7 bit

8 bit

None

Even

Odd

1 bit

2 bits

Examples:

Options Binary Code

RS232, 8-bit, No parity, 1 stop bit 01001100 4C

RS232, 7-bit, Even parity, 1 stop bit 01111000 78

2. Select 1 for Channel 1 Conﬁguration. Then set the various parameters as you are prompted:

In this example, the new Baud rate will be 38400.

Hexa-

decimal

Number

Page 20

Installation

Environmental requirements

Care must be taken to observe these considerations when selecting a location for the sign.

• These signs are for indoor use only and should not be continuously exposed to direct sunlight.

• These signs should only be used in an environment where the temperature is between 0 and 50 degrees Celsius (32° to 122° F.)

• These signs should only be used in an environment where the humidity (non-condensing) does not exceed 95%.

• For installation, there must be at least 1” (2.5 cm) clearance on each end of the case and at least 2” (5.1 cm) clearance above the case.

Reducing electrical noise

These procedures are recommended to decrease the amount of electrical emissions and noise with the

AlphaPremiere™ 9000 signs:

•A sign should be connected to its own branch circuit.

• The input power source should be protected by a circuit breaker rated at no more than 20 amperes, with no more than 4 signs connected together through a single circuit breaker.

• Incoming power to a sign should be routed on a path separate from a sign’s serial communication wires. Do NOT run the power and communication wires in the same conduit.

•Where power and serial communications wires must cross, the intersection should be perpendicular.

• All serial communication wires should be shielded. The shield should only be connected to ground at the RS485 converter box.

Checking speaker volume

Before mounting the sign, you should check the volume setting of the speakers, as described in “Speaker

volume control” on page 9.

Wall mounting instructions

Guidelines

Wall-mounting brackets are provided with the sign. Fasteners are supplied to attach the brackets to the

sign. However, fasteners to attach the sign to a wall are not supplied.

The speciﬁc type of fastener needed depends on the physical characteristics of the wall (e.g., concrete, brick, wood) to which the sign is being mounted. Do NOT install directly to drywall, plasterboard, or other fragile supports.

• Fasteners for wall-mounting brackets must be appropriate for the type of wall to which the sign will be mounted.

• Each one of the fasteners must be capable of supporting four (4) times the weight of the sign.

•A sign must be attached to a wall (or to a wall-mounted support system) capable of bearing at least four (4) times the weight of the sign.

Directions

1. Disconnect power from the sign.

2. Remove the two screws from each end cap.

NOTE: There are speaker wires behind the right end cap, so be careful to keep one hand on the end

cap—continuing to hold it in place—after removing the screws. Pull the end caps away slowly, so you don’t accidentally snag the wiring or damage other components near the cap.

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3. When the end caps have been removed, place each sliding bracket into the channel in the back of the sign. Use two (2) Keps fasteners to attach a mounting bracket to each sliding bracket. Tighten the Keps fasteners to 24 lb-in, 2.7 Nm:

Remove end cap and place sliding bracket into channel.

Sliding bracket

Keps fasteners

Tighten the Keps fasteners to 24 lb-in, 2.7 Nm.

Mounting bracket

4. Attach the remaining two (2) mounting brackets to a wall.

NOTE: Do NOT install a sign directly to drywall or plasterboard.

NOTE: No fasteners are provided for the outer set of mounting brackets. The fasteners selected must

be able to support four (4) times the weight of the sign.

5. Mount the sign on the wall. Use the supplied fasteners and cotter pins to attach the sign mounting brackets to the wall mounting brackets:

After the best viewing angle for the sign has been selected and cotter pins have been inserted and bent, tighten the 5/16” (7.94 mm) fasteners to 60 lb-in, 6.8 Nm.

6. Replace the end caps. Be careful not to pinch any internal wires or catch other components between the lip of the end cap and the housing. Tighten end cap screws to 14 lb-in, 1.58 Nm.

Page 22

Ceiling mounting instructions

Hook support

Remove top end cap screw and slip the hook support into groove.

Guidelines

A ceiling mounting bracket is not provided with the sign. Fasteners to attach the sign to a ceiling are also

not supplied.

The speciﬁc type of fastener required will vary depending on the physical characteristics of the material (e.g., concrete, brick, wood) to which the sign is being mounted. Do NOT install directly to drywall, plasterboard, or other fragile support.

• Fasteners for ceiling mounting brackets must be appropriate for the type of construction and material to which the sign will be mounted.

• Each of the fasteners must be capable of supporting four (4) times the weight of the sign.

•A sign must be attached to an overhead support capable of supporting four (4) times the weight of the sign.

• For adequate ventilation allow at least 1 inch (2.54 cm) clearance all around the sign.

Directions

1. Disconnect power from the sign.

2. Remove the upper screw from each end cap. Slip the bottom of one hook support into the grooves between the tops of each end cap and the main housing:

3. Replace each end cap screw. Make sure that the screw has gone through the hook support. Tighten

4. Mount ceiling attachments (not supplied).

5. Attach hook supports to ceiling attachments. (Connection material not supplied.)

screw to 14 lb-in, 1.58 Nm.

Page 23

Counter mounting instructions

Guidelines

Counter mounting brackets are supplied with the sign. Fasteners to attach the mounting brackets to the

sign are supplied. However, fasteners to attach the mounting brackets to a counter are not supplied.

The speciﬁc type of fastener needed will vary depending on the physical characteristics of the counter (e.g., concrete, brick, wood) to which the sign is being mounted. Do NOT install directly to drywall, plasterboard, or other fragile supports.

• Fasteners for counter-mounting brackets must be appropriate for the type of counter to which the sign will be mounted.

• Each one of the fasteners must be capable of supporting four (4) times the weight of the sign.

•A sign must be attached to a counter capable of bearing at least four (4) times the weight of the sign.

Directions

1. Disconnect power from the sign.

2. Remove the two screws from each end cap.

NOTE: There are speaker wires behind the right end caps so be careful to keep one hand on the end

cap—continuing to hold it in place—after removing the screws. Pull the end caps away slowly, so that you don’t accidentally snag the wiring, or damage other components behind the cap.

3. When the end caps have been removed, using the screws and nuts provided, loosely fasten two screws in each mounting bracket as shown below:

Mounting bracket

4. Next, slide the screw heads on each mounting bracket into the channel in the back of the sign. Then tighten the screws on each bracket:

Sign is shown with ceiling mounting brackets attached.

5. Replace the two screws in each end cap. Tighten each screw to 14 lb-in, 1.58 Nm.

6. Fasten each mounting bracket to the counter. (Connection material not supplied.)

Page 24

Checkout procedure

After installing a sign according to the previous sections, make sure the unit is installed properly by

applying power to it. Information similar to the following should be displayed on the sign:

9000 SERIES 9200 RED

SERIAL ADDRESS 00 HEX

SERIAL DATA 9600, 8n1

RS485 ECHO DISABLED

INFRARED ENABLED

SPEAKER VOLUME [XXXX ]

PERF REV 211040001B v01.04

FPGA REV 26111401 V1.4

RAM 1 RAM 128K

10:48 AM FRI. FEB. 23, 2001

FLASH OK

Service and maintenance

Firmware updates

The internal program or ﬁrmware (also referred to as “ﬂash EPROM”) that runs an AlphaPremiere™ sign

may need to be updated from time to time.

To ﬁnd out the availability of any updates, check this web page:

http://www.adaptivedisplays.com/support.htm.

Routine cleaning

When cleaning the case is necessary, use a soft lint-free cotton cloth (such as a pre-washed cotton diaper) with mild soap and water. Two drops of soap per quart of water is adequate. Alcohol and cleaners with alcohol (or any other strong solvent) are not recommended.

If the front lens becomes dusty, use a vacuum cleaner that has a soft brush on an extension wand.