Adaptec, Storage Manager, and the Adaptec logo are trademarks of Adaptec, Inc.,
which may be registered in some jurisdictions.
Microsoft and Windows are trademarks of Microsoft Corporation in the US and
other countries, used under license.
Red Hat is a trademark of Red Hat, Inc. in the US and other countries, used under
license.
Novell and NetWare are trademarks of Novell, Inc. in the US and other countries,
used under license.
All other trademarks are the property of their respective owners.
Changes
The material in this document is for information only and is subject to change
without notice. While reasonable efforts have been made in the preparation of this
document to assure its accuracy, Adaptec, Inc. assumes no liability resulting from
errors or omissions in this document, or from the use of the information
contained herein.
Adaptec reserves the right to make changes in the product design without
reservation and without notification to its users.
Disclaimer
IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS, YOU MUST HAVE
PERMISSION FROM THE COPYRIGHT OWNER OF THE MATERIALS TO
AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR
OTHER REMEDIES.
● 3
Adaptec Customer Support
If you have questions about installing or using your Adaptec product, check this
document first—you will find answers to most of your questions. If you need
further assistance, use the support options listed below. To expedite your service,
have your computer in front of you.
Technical Support Identification (TSID) Number
● Before contacting Technical Support, you need your unique 12-digit TSID
number. The TSID number identifies your product and support status.
● The TSID number is included on a white, bar-coded label, like this example :
● Affix a copy of the TSID label to the CD jacket so that you don’t lose it.
North America
● Visit our Web site at www.adaptec.com.
● Search the Adaptec Support Knowledgebase (ASK) at ask.adaptec.com for
articles, troubleshooting tips, and frequently asked questions for your product.
●
For information about Adaptec’s support options, call +1 408-957-2550,
24 hours per day, 7 days per week. To speak with a Technical Su p po rt Specialist,
● For Hardware products call +1 408-934-7274,
Monday to Friday, 3:00
● For RAID and Fibre Channel products call +1 321-207-2000,
Monday to Friday, 3:00
● For support via e-mail, submit your question at
●
You can order Adaptec products, including accessories and cables, by calling
+1 408-957-7274.
Or, you can order cables online at www.adaptec.com/buy-cables.
Europe
● Visit our Web site at www.adaptec-europe.com.
● German: Call +49 89 43 66 55 22, Monday to Friday, 9:00 to 17:00, CET. For
support via e-mail, submit your question at
● French: Call +49 89 43 66 55 33, Monday to Friday, 9:00 to 17:00, CET. For
support via e-mail, submit your question at
● English: Call +49 89 43 66 55 44, Monday to Friday, 9:00 to 17:00, GMT. For
support via e-mail, submit your question at
● You can order Adaptec cables online at www.adaptec.com/buy-cables
Japan
● Visit our Web site at www.adaptec.co.jp.
● Call +81 3 5308 6120, Monday–Friday, 9:00 A.M. to 12:00 P.M and 1:00 P.M. to
6:00
P.M.
A.M. to 5:00 P.M., Pacific Time.
A.M. to 5:00 P.M., Pacific Time.
ask.adaptec.com.
ask-de.adaptec.com.
ask-fr.adaptec.com.
ask.adaptec.com.
.
● 4
Software License Agreement
PLEASE READ CAREFULL Y: THE USE OF THIS SOFTWARE IS SUBJECT TO
THE SOFTWARE LICENSE TERMS OF ADAPTEC, INC. AND OTHER
LICENSORS WHOSE SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT.
BY YOUR USE OF THE SOFTWARE INCLUDED WITH THIS PRODUCT YOU
AGREE TO THE LICENSE TERMS REQU IRED BY THE LICENSOR OF TH AT
SOFTWARE, AS SET FORTH DURING TH E IN STALLATION PROCESS. IF YOU
DO NOT AGREE T O THE LICENSE TERMS APPLICA BLE T O THE SOFTWARE,
YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND
In return for acquiring a license to use the Adaptec software (“Software”) and the
related documentation, you agree to the following terms and conditions:
1. License. This Agreement grants you, the Licensee, a license to:
●
Use the Software o n a single c omputer system or on m u ltip le workstations,
systems and servers which incorporate an Adaptec RAID controller and may
be accessed by multiple users from multiple locations. You may make as many
installations of the Software as needed, but must restrict such installation only
to systems, workstations or servers using an Adaptec RAID controller.
● Make one copy of the Software in mac hine readable form solely for back-up
purposes provided you reproduce Adaptec’s c o pyright notice and any
proprietary legends.
2. Restrictions. You m ay not distribute copies of the Software to others. You may
not post or otherwise make available the Software, or any portion thereof, in any
form, on the Internet. You may not use the Software in a computer service
business, including in time sharing applications. The Software contains trade
secrets and, in ord er to protect them, you may not decompile, rev e rse engineer,
disassemble, or otherwise reduce the Software to a human-perceivable form.
YOU MAY NOT MODIFY, ADAPT, TRANSLATE, RENT , LEASE, LOAN,
RESELL FOR PROFIT, DISTRIBUTE, NETWORK OR CREATE DERIVATIVE
WO RK S BASED UPON THE SOFTWAR E OR ANY PART THEREOF.
3.
Ownership of Software. As Licensee, you own the media upon which the software
is recorded or fixed, but Adaptec and its licensors retain title and ownership of the
Software recorded on th e original media and all su bsequent copies of th e
Software, regardless of the form or media in which or on which the original and
other copies may exist. This license is not a sale of the Software or any copy
4. Confidentiality. You agree to maintain the Software in confidence and that you
will not disclose the Software to any third party without the express written
consent of Adaptec. You further agree to take all reasonable precautions to
preclude access of unauthorized persons to the Software.
5. Term. This license is effective until January 1, 2045, unless terminated earlier.
You may terminate the license at any time by destroying the Software (including
the related documentation) together with all copies or modifications in any
form. Adaptec will have the right to terminate our license immediatel y if you fail
to comply with any term or condition of this A greeme nt. Upon any termination,
including termination by you, you must destroy the Software (including the
related documentation), together with all copies or modifications in any form.
.
.
● 5
6. Special Terms Applicable to Databases. W here a database is included with the
Software, you ackn owledge that it is licensed only in connection with the use of
the Software to perform disc creation, and that the database and all data derived
therefrom must be maintained in c on fidenc e in ac co rdan ce with the pr o visions of
Section 4. This license does not grant you any rights to distribute or disclose such
database or data.
7. Limited Warranty. Adaptec and its Licensor warrant only that the media upon
which the Software is furnished will be free from defects in material or
workmanship under normal use and service for a period of thirty (30) days from
the date of delivery to you. ADAPTEC AND ITS LICENSORS DO NOT AN D
CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY
OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION. THE
FOREGOING STATES THE SOLE AND EXCLUSIVE REMEDIES ADAPTEC
AND ITS LICENSORS WILL PROVIDE FOR BREACH OF WARRANTY.
EXCEPT FOR THE FOREGOING LIMITED WARRANTY, ADAPTEC AND ITS
LICENSORS MAKE NO WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED, AS TO NON-INFRINGEMENT OF THIRD
PARTY RIGHTS, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow the exclusion of implied warranties or
limitations on how long an implied warranty may last, so the above limitations
may not apply to you. This warranty gives you specifi c legal rights and you may
also have other rights which vary from sta t e to state.
8. The entire liability of Adaptec and its licensors, and your exclusive remedy for a
breach of this warranty, shall be:
●
The replacement of any media not meeting the above limited warranty which
is returned to Adaptec; or:
●
If Adaptec or its distributor is unable to deliver replacement media which is
free from defects in materials or workmanship, you may terminate this
Agreement by returnin g the Software and your money will be refunded.
9. Limitation of Liability. IN NO EVENT WILL ADAPTEC OR ITS LICENSORS BE
LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT
DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR LOSS OF
DATA, EVEN IF ADAPTEC OR A LICENSOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY C LA IM BY ANY OTHER
PARTY. Some states do not allow the exc l us ion or limitation of special,
incidental, or consequential damages, so the above limitation or exclusion may
not apply to you.
10.Export. You acknowledge that the laws and regulations of the United States and
other countries may restrict the export and re-export of the Software. You agree
that you will not export or re-export the Software or documentation in any form
in violation of applicable United States and foreign law.
11.Government Re stricted Rights. The Software is subject to restricted rights as
follows. If the Software is acquired under the terms of a GSA contract: use,
reproduction or disclosure is subject to the restrictions set forth in the applicable
ADP Schedule contract. If the Software is acquired under the terms of a DoD or
● 6
civilian agency contract, use, duplication or disclosure by the Government is
subject to the restrictions of this Agreement in accordance with iC.F.R. 12.212 of
the Federal Acquisition R eg u la tions and its successors and 49C.F.R. 227.7202-1
of the DoD FAR Supplement and its successors.
12.General. You acknowledge that you have read this Agreement, understand it, and
that by using the Software you agree to be bound by its terms and conditions. Y ou
further agree that it is the complete and exclusive statement of the agreement
between Adaptec and you, and supersedes any proposal or prior agreement, oral
or written, and any other communication between Adaptec and you relating to
the subject matter of this Agreement. N o add itional or any different terms will be
enforceable against Adaptec unless A daptec giv es its expr ess co nsen t, inc ludin g an
express waiver of the terms of this Agreement, in writing signed by an officer of
Adaptec. You assume full responsibility for the use of the Software and agree to
use the Software legally and responsibly. This Agreement shall be governed by
California law, except as to copyright matters, whic h are covered by Federal law.
This Agreement is deemed entered into at Milpitas, Calif o rn ia by both parties.
Should any provision of this Agreement be declared unenforceable in any
jurisdiction, then such p r o visio n sh all be deem ed sev e rable from this Agreement
and shall not affect the remainder hereof. A ll rights in the Software not specifically
granted in this Agreement are reserved by Adaptec.
Should you have any questions concerning this Agreement, you may contact Adaptec
by writing to:
Adaptec, Inc.
Legal Department
691 South Milpitas Boulevard
Milpitas, California 95035.
Contents
1About This Guide
Terminology Used in this Guide...................................................15
2Introduction to Adaptec Storage Manager
About Adaptec Storage Manager..................................................17
About the Adaptec Storage Manager Agent.................................17
System Requirements....................................................................18
Growing Your Storage Space with Adaptec Storage Manager....19
A Simple Storage Space ..........................................................19
An Advanced Storage Space...................................................19
Continuing to Grow Your Storage Space..............................20
Adding Enhanced Features ...........................................................21
Unlocking the Enhanced Features.........................................22
Getting Started Checklist...............................................................23
3Step 1: Installing Adaptec Storage Manager
Installing on Windows..................................................................25
Before You Begin....................................................................25
Selecting the Best RAID Level.....................................................173
Glossary
Index
About This Guide
This User’s Guide explains how to install and use Adaptec® Storage
Manager to build a storage space and manage y our stor ed data, whether
you have a single RAID controller installed in a server or a complex
Storage Area Network (SAN) with multiple RAID controllers and
servers.
This Guide is written for advanced computer users who want to create a
storage space for their data. Advan ced kno wledge of st orage networks is
not required, but you should be familiar with computer hardware, data
storage, and Redundant Array of Independent Disks (RAID)
technology.
If you are using A daptec Storage Manager as part of a complex storage
system, such as a SAN, you should be familiar with network
administration terminology and tasks, have knowledge of Local Area
Network (LAN) and SAN technology, and be familiar with the input/
output (I/O) technology—such as Fibre Channel (FC) or Serial
Attached SCSI (SAS)—that you are using on your network.
Note: Because this Guide covers multiple Adaptec RAID products,
some of the features and functions described here may not be available
for your controller.
1
Chapter 1: About This Guide ● 15
Terminology Used in this Guide
Because this Guide provides information that can be used to manage
multiple Adaptec RAID products in a variety of configurations from
DAS to SAN, the generic term “storage space” is used to refer to the
controller(s) and disk drives being managed with Adaptec Storage
Manager.
For efficiency, the term “components” or “component” is used when
referring generically to the physical and virtual parts of your storage
space, such as systems, disk drives, controllers, and logical drives.
Many of the terms and concepts referred to in this Guide are known to
computer users by multiple names. In this Guide, this terminology is
used:
● Controller (also known as adapter, HBA, board, or card)
● Disk drive (also known as hard disk, hard drive, or hard disk drive)
● Logical drive (also known as logical device)
Note: For more information, see Understanding RAID on page 163 and
the Glossary on page 174.
Introduction to Adaptec
Storage Manager
In this chapter...
About Adaptec Storage Manager......................................................17
About the Adaptec Storage Manager Agent .....................................17
System Requirements.........................................................................18
Growing Your Storage Space with Adaptec Storage Manager.........19
Getting Started Checklist...................................................................23
This chapter describes Adaptec Storage Manager and the Adaptec
Storage Manager agent, explains the concept of a “storage space” and
provides a checklist of getting-started tasks.
2
Chapter 2: Introduction to Adaptec Storage Manager ● 17
About Adaptec Storage Manager
Adaptec Storage Manager is a software application that helps you build
a storage space for your online data, using Adaptec RAID controllers
and disk drives.
With Adaptec Storage Manager, you can group disk drives into logical
drives and build in redundancy to protect your data and improv e
system performance.
You can also use Adaptec Storage Manager to monitor and manage all
the controllers and disk drives in your storage space from a single
location.
About the Adaptec Storage Manager Agent
When Adapt ec Storage Ma nager is installed on a co mput er, the Adaptec
Storage Manager agent is also installed automatically. The agent is like a
service that keeps your storage space running. It’ s designed to run in the
background, without user intervention, and its job is to monitor and
manage system health, event notifications, tasks schedules, and other
on-going processes on that system. It sends notices when tasks are
completed successfully, and sounds an alarm when errors or failures
occur on that system.
The agent uses less memory than the full application. If your storage
space includes systems that won’t be connected to monitors (and
therefore won’t require the user interface described in this Guide), you
can choose to run the agent only on those systems instead of the full
application (see page 33). You may want to do this if system resources
are limited, or if you want more system resources available for other
tasks.
You can manage and monitor systems running the agent only by
logging into them as remote systems (see page 61).
You can also customize the agent settings to suit your storage space
requirements (see page 67).
Chapter 2: Introduction to Adaptec Storage Manager ● 18
System Requirements
● PC-compatible computer with Intel Pentium, or equivalent,
processor
● At least 128 MB of RAM
● 20 MB of free drive space
● 16-bit SVGA color monitor with a resolution of at least 800 x 600
● CD drive
● One of these operating systems:
● Microsoft
Professional
● Windows 20 03 Server—Standard, Advanced
● Windows XP—Home Edition, Professional
● Red H at
● SuSE Linux—Personal, Professional, Enterprise
®
Windows® 2000—Server, Advanced Server,
®
Linux—Professional, Enterprise, Advanced Server
Note: For the latest on Adaptec’s support of Linux, or to
download driver sources, visit www.adaptec.com.
● Novell
®
—NetWare® 6.5
Note: Adaptec Storage Manager can also be used before an
operating system is installed. See page 70 for more information.
Chapter 2: Introduction to Adaptec Storage Manager ● 19
A
Data
al
Data
A
Growing Your Storage Space with Adaptec
Storage Manager
As your requirements change, Adaptec St orage Manager grows with
your storage space as you add more controllers, more disk drives, more
logical drives, and more data protection.
A Simple Storage Space
The example below shows the sort of simple storage space that might be
appropriate in a home office or for a small business. This storage space
includes one RAID controller and two disk drives installed in a server.
For data protection, the disk drives have been used to build a RAID 1
logical drive.
daptec Storage Manager
Server
RAID 1
An Advanced Storage Space
The example below shows how you can gro w your storage space t o meet
the expanding requirements of your business. For data protection,
segments of space from each disk drive have been used to build two
RAID 5 logical drives. One logical drive stores all the customer
information and the other logical drive stores the business’ s ac counting,
payroll, and personnel information.
daptec Storage Manager
Server
Customer
RAID 5RAID 5
Intern
Chapter 2: Introduction to Adaptec Storage Manager ● 20
3
Continuing to Grow Your Storage Space
As your needs change, Adaptec Storage Manager will help you grow
your storage space to include multiple controllers and disk drives in
multiple locations.
The Administrator of the storage space shown in the example belo w can
create and modify logical drives and monitor all the c ontrollers and disk
drives in the storage space from a single workstation.
Server
Department 1
Data
Adaptec Storage Manager
Server
RAID 1
Server
Department 2
Data
RAID 50
RAID 5RAID 5
Customer
Data
Department
Data
Chapter 2: Introduction to Adaptec Storage Manager ● 21
Adding Enhanced Features
As you grow your storage space, you can enhance data protection and
improve performance by upgrading your Adaptec controller with extra
features, then manage these enhanced features with Adaptec Storage
Manager.
Adaptec offers a package of upgrade features that can be activated with
a feature key (sold separately). Purchase a feature key to unlock these
features:
● Copyback (see page 98)
● Snapshots (see page 96)
● RAID 1E (see page 166)
● RAID 5EE (see page 169)
● RAID 6 (see page 171)
● RAID 60 (see page 172)
Locked features—features which are unavailable without a key—
have a padlock icon (shown at right) beside them, as shown in the
examples below. If you select a locked feature, you are reminded that a
key is required to unlock it.
To purchase a feature key, contact your Adaptec Reseller or refer to the
Adaptec Web site at
www.adaptec.com.
To unlock the enhanced features with a feature key, see page 22.
Chapter 2: Introduction to Adaptec Storage Manager ● 22
Unlocking the Enhanced Features
To unlock enhanced features with a feature key:
1 In the Enterprise View, right-click the controller you want, then
click Add feature key.
The Add Feature Key window opens.
2 Enter the feature key, then click OK.
3 Click OK to confirm.
The enhanced features are unlocked and are now ready for use.
Chapter 2: Introduction to Adaptec Storage Manager ● 23
Getting Started Checklist
This Guide provides five special Getting Started chapters to help you
install, start, and begin to use Adaptec Storage Manager.
❏ Step 1: Install Adaptec Storage Manager on ev ery compute r that will
be part of your storage space (see page 24).
❏ Step 2: Start Adaptec Storage Manager—or the Adaptec Storage
Manager agent only—on every computer in your storage space (see
page 30).
❏ Step 3: Explore the features of Adaptec Storage Manager (see page
39).
❏ Step 4: Build your storage space (see page 47).
❏ Step 5:Optional—Customize Adaptec Storage Manager and the
Adaptec Storage Manager agent (see page 60).
5
Getting
Started
1
Step 1: Installing Adaptec
4
3
2
Storage Manager
In this chapter...
Installing on Windows.......................................................................25
Installing on Linux.............................................................................28
Installing on NetWare........................................................................29
Adaptec Storage Manager must be installed on ev ery computer tha t will
be part of your storage space.
To install Adaptec Storage Manager, follow the instructions for your
operating system:
Note: You need administrator or root privileges to install Adaptec
Storage Manager. For details on verifying privileges, refer to your
operating system documentation.
To use Adaptec Storage Manager to configure a RAID controller before
you install your operating system, see R unning Adaptec Storage M anager
from the CD on page 70.
3
Step 1: Installing Adaptec Storage Manager ● 25
Installing on Windows
This section describes how to install Adaptec Storage Manager on
computers running W indows. See S ystem R equi rem ents on page 18 for a
list of supported operating systems.
Note: Advanced users —To perform a silent installation, follow the
instructions on page 26.
Before You Begin
If a previous version of Adaptec Storage Manager is installed on your
computer, you must remove it before beginning this installation. To
uninstall Adaptec Storage Manager, use the Add/Remove Programs
option in your Windows Control Panel.
Installing Adaptec Storage Manager
1 Insert the Adaptec Storage Manager CD.
The Installation wizard opens automatically. (If it doesn’t open,
browse to the CD in Windows Explorer, then click Autorun.)
2 Follow the on-screen instructions to complete the installation.
Do not install SNMP (Simple Network Management Protocol)
unless you have a specific requirement for Adaptec Storage Manager
to work with SNMP gets and traps. (See page 153 for more
information.)
3 Repeat these steps to install Adaptec Storage Manager on every
Windows computer that will be part of your storage space.
4 Continue with Starting Adaptec Storage Manager on Windows on
page 31.
Step 1: Installing Adaptec Storage Manager ● 26
Completing a Silent Installation (Advanced)
A silentinstallation uses command line parameters to complete an
installation without messages or user interaction.
To complete a silent installation:
1 Insert the Adaptec Storage Manager CD into your CD drive.
2 Open a command prompt window and change to the CD directory.
3 Install Adaptec Storage Manager using this command line string:
setup.exe /s /v“ /qn <OPTIONS>”
This table describes the command line options. Multiple features
can be separated with commas.
OptionRequired Values
INSTALLDIRYes
ADDLOCALNo■ All—(Default) Installs all features.
REBOOTNo
\“path to installation directory\”
The installation path must be enclosed in
escaped quotation marks.
For example:
4 After a minute or two, the silent installation should be complete and
the Adaptec Storage Manager icon should be accessible.
Step 1: Installing Adaptec Storage Manager ● 28
Installing on Linux
This section describes how to install Adaptec Storage Manager on
computers running Linux. See S ystem R equ iremen ts on page 18 for a list
of supported operating systems.
Adaptec Storage Manage r includes th e Java Runtime Environment (JRE).
Before You Begin
If a previous version of Adaptec Storage Manager is installed on your
computer, you must remove it before beginning this installation. An y
customization files you created with the previous version are saved and
used in the upgrade.
To remove Adaptec Storage Manager, type the
rpm --erase StorMan
command.
Installing Adaptec Storage Manager
1 Insert the Adaptec Storage Manager CD.
2 Mount the Adaptec Storage Manager CD:
Red Hat
SuSE
3 Change to the cdrom directory:
Red Hat
SuSE
4 Extract the RPM package and install it:
rpm --install ./StorMan*.rpm
5 Unmount the Adaptec Storage Manager CD:
Red Hat
SuSE
6 Repeat these steps to install Adaptec Storage Manager on every
Linux computer that will be part of your storage space.
mount /dev/cdrom /mnt/cdrom
mount /dev/cdrom /media/cdrom
cd /mnt/cdrom/linux/manager
cd /media/cdrom/linux/manager
umount /mnt/cdrom
umount /media/cdrom
7
Continue with
Starting Adaptec Storage Manager on Linux
on page 32.
Step 1: Installing Adaptec Storage Manager ● 29
Installing on NetWare
This section describes how to install Adaptec Storage Manager on
computers running NetWare. See System Requirements on page 18 for a
list of supported operating systems.
Before You Begin
You need the latest Support Pack for your operating system so you can
run the supported Java Virtual Machine (JVM). You need JVM version
1.3 or later. To check your JVM version, load JVM, type
Note: For the latest updates from Novell, visit www.novell.com.
Installing Adaptec Storage Manager
1 Insert the Adaptec Storage Manager CD.
2 From the command prompt, type load cdrom and press Enter.
3 From the command prompt, type:
xx_yy_zz:\netware\manager\install
JAVA -VER SION.
where xx is the product CD, yy is the version number, and zz is the
release number. For example:
adptcd_v2_01
The installation program starts.
4 Follow the on-screen instructions to complete the installation.
5 Repeat these steps to install Adaptec Storage Manager on every
NetWare computer that will be part of your storage space.
6 Continue with Starting Adaptec Storage Manager on NetWare on
page 32.
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