ACTi INR-410, INR-420 Installation Guide V3.0.09
INR-410
INR-420
System Administrator’s Manual
2014/10/23
For Version 3.0.09
www.acti.com
INR-410/420 System Administrator’s Manual
About This Manual
Target Audience
This manual is intended for System Administrators who are responsible for installing and
setting up ACTi INR-410/420 surveillance system. The reader is expected to know the
fundamentals of IP surveillance system integration and to own the administrative privileges to
achieve all the tasks.
You may also check http://www.acti.com/downloadcenter for updates or release information
about this software and document.
Content Overview
This manual provides information needed for planning the installation, installing, setting up the
system and configuring the video streaming devices. Its main content consists of the following
three sections:
Getting Started provides the preparatory knowledge you should study before starting
installation, such as license registration and backup/restore procedures.
Log in to the System explains how to log in to the system right after a successful
installation.
System Setup gives instructions on the tasks such as adding devices to the system,
configuring the device settings, scheduling the recordings, managing events, managing
storage, managing groups/users and setting up Live View. For each major task, you will be
given a brief introduction of operation principles, step-by-step instructions, and a simple
method to check if you have done it correctly.
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Tool
Installation Documentation
Plug-in for Lenel OnGuard
Plug-in for Lenel OnGuard Installation Guide
Related Documentation
Since this manual focuses on how to accomplish the tasks for system installation and
configurations, there is very limited information about operation-wise directions for End Users
who will be operating the NVR server system. To obtain the instructions on use of the NVR
applications such as monitoring and playback, please download the latest ACTi INR-410/420
User’s Manual from ACTi Download Center http://www.acti.com/downloadcenter
Technical support
If you have any questions during system installation, please feel free to contact our engineers
via our Customer Help Desk platform at http://www.acti.com/CHD.
System Integration
NVR 3.0 is supported by other products via integration tools. Please follow the instructions in
the installation guide to complete the installation and system configuration.
You can find both the tool and its installation documentation on
http://www.acti.com/downloadcenter
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Important Notice
Tip
The content within this box is a tip. A tip gives you an alternative method to easily or quickly
achieve an objective, usually for specific conditions.
The content within this box is an important notice. This notice is important for you to get certain
functions to work properly, or to prevent from certain potential problems that may damage your
system. Make sure you read this notice and follow the instructions.
Note
The content within this box is a note. A note is some necessary information you need to know
about the action you are currently taking, like what will happen after you follow or don’t follow
certain procedure.
Conventions Used in This Manual
The following are typographic conventions used in this manual:
Bold indicates keywords, major functions of NVR, or a title of a section/column.
Italic is used for a filename or location path.
Underlined is used for a document name or hyperlink.
“Bold” indicates the name of a button, a menu or a choice item.
Some notices are placed within the following boxes; each type of the box indicates different
purposes or levels of importance for system:
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Legal Notice
Disclaimer
The information contained in this document is intended for general information purposes.
ACTi Corporation shall not be liable for errors contained herein or for incidental or
consequential damages arising from the furnishing, performance, or use of this manual.
The information contained herein is subject to change without notice.
The English version of this document is the official one for all purposes. All the translated
versions are provided as a convenience. Any discrepancies or differences created in the
translations of any other languages are not legally binding.
Copyright
Copyright © 2003-2014 ACTi Corporation All Rights Reserved.
Trademarks
ACTi Connecting Vision and its logo are registered trademarks of ACTi
Corporation.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
All other product or company names mentioned in this document may be trademarks or
registered trademarks of their respective owners.
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Regulatory Compliance Information
Federal Communications Commission Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to the equipment that are not expressly approved by the
responsible party for compliance could void the user’s authority to operate the equipment.
European Community Compliance Statement
This product has been tested and found to comply with the limits for
Class B Information Technology Equipment according to European
Standard EN 55022 and EN 55024. In a domestic environment, this
product may cause radio interference in which cause the user be
require to take adequate measures.
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Table of Contents
1 About This Manual 2
Target Audience ..................................................................................... 2
Content Overview .................................................................................. 2
Related Documentation ......................................................................... 3
Technical support ................................................................................... 3
System Integration ................................................................................. 3
Conventions Used in This Manual .......................................................... 4
2 Legal Notice 5
Disclaimer ............................................................................................... 5
Copyright ............................................................................................... 5
Trademarks ............................................................................................. 5
Regulatory Compliance Information ...................................................... 6
3 Table of Contents 7
4 Overview 13
Product Overview ................................................................................. 13
Server / Client Architecture .................................................................. 14
5 Getting Started 15
What’s in the Box ................................................................................. 15
At a Glance ........................................................................................... 16
Rackmount the Unit ............................................................................. 18
Hard Disk Installation ........................................................................... 18
Step 1: Remove the Tray .............................................................. 18
Step 2: Mount the Disk ................................................................. 19
Step 3: Install the Tray .................................................................. 19
Step 4: Attach the Front Cover ..................................................... 20
Connect the Devices ............................................................................. 21
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Start the Unit ....................................................................................... 22
Enter Windows ..................................................................................... 23
Definitions of LED Indicators ............................................................... 24
Turn Off the Unit .................................................................................. 24
Get the Hard Disks Ready for Recording .............................................. 25
Observe Disk Status .............................................................................. 34
License and Activation ......................................................................... 35
Online Activation .......................................................................... 36
Offline Activation .......................................................................... 36
Step-by-step Activation Process .................................................. 37
Online Activation SOP 37
Offline Activation SOP 38
Verify Your License ....................................................................... 39
6 System Installation Check List 40
7 Log In to the System 42
Access the NVR Server via NVR3 Workstation ...................................... 42
Local Workstation Client Login ..................................................... 43
A. Enter Account & Password 43
B. Choose the Initial Page 43
C. Language 43
D. Remember Login Information and Auto Login 43
E. Retrieve the Forgotten Password 44
Remote Workstation Client Login ................................................. 44
A. Server IP & Server Port 44
B. Enter Account & Password 44
C. Choose the Initial Page 44
D. Language 45
E. Remember Login Information and Auto Login 45
F. Retrieve the Forgotten Password 45
G. Server Name/Server Sites List 45
Access the NVR Server via Internet Explorer ........................................ 47
Accept ActiveX Controls Installation Requests 47
Log in Failure Troubleshooting ..................................................... 47
Condition 1: Why can’t I access NVR server via web browser? 47
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Condition 2: Why can’t I install Active X controls after logging in? 49
Login ............................................................................................ 51
A. Enter Account & Password 51
B. Change UI language 51
C. Remember Account/Password 51
D. Retrieve the Forgotten Password 51
8 Set up the System 52
Setup Wizard ........................................................................................ 52
System Settings ........................................................................... 53
Storage ........................................................................................ 53
NVR Main Screen .................................................................................. 55
Live View ...................................................................................... 55
Playback....................................................................................... 55
Setup............................................................................................ 55
Add Devices .......................................................................................... 56
Search Devices Within Local Area Network ................................. 57
Search Devices Within Local Area Network with ONVIF .............. 58
Add Devices on WAN or Other Local Area Networks ................... 59
Basic Settings Attributes 60
Device Status ............................................................................... 62
Status Icon Description 62
Add Non-ACTi Cameras .............................................................. 63
Manage Multiple Devices ..................................................................... 65
Modify Basic Connection Settings ................................................ 65
Delete Devices ............................................................................. 65
Copy Settings Across Devices ..................................................... 66
Add Video Streams from a Multi-channel Device ......................... 67
Configure Device Settings .................................................................... 68
Configure Video Format ............................................................... 68
Video Settings Attributes 68
Save Storage by Setting Event Recording Frame Rate ................ 69
Schedule Recording 69
Event Recording 69
Event Recording with Frame Rate Adjustment 70
How to Make Use of Event Recording with Frame Rate Adjustment 70
Fine-tune the Image ..................................................................... 71
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Video Adjustment Attributes 72
Configure Motion Settings ............................................................ 74
Adjustment Attributes 75
Configure Storage Card Settings ................................................. 76
Configure PTZ Device .................................................................. 77
Adjustment Attributes 78
How to Do Live PTZ Operation 79
Set PTZ Preset Points .................................................................. 81
Set PTZ Preset Tour ..................................................................... 82
Configure Fisheye Cameras ......................................................... 83
Schedule Recordings ............................................................................ 87
Configure the Recording File Properties ...................................... 87
Attributes Explanation 87
Set the Schedule .......................................................................... 88
Use Time Setting Quick Buttons to Set the Time in One Click 89
Lock Specific Days 90
Copy an Existing Schedule to Others ........................................... 92
View the Entire Recording Schedule ............................................ 93
Event Management .............................................................................. 94
How Does NVR Handle Events .................................................... 94
How to Edit an Event Rule ........................................................... 95
Manage the Event Rules .............................................................. 99
View the Event Rules 99
Delete the Event Rules 100
How to Setup SMTP Settings for Event Rules ........................... 100
How to Setup FTP Settings for Event Rules ............................... 101
System Log ......................................................................................... 102
Define Search Time ................................................................... 103
Choose Log Type ....................................................................... 103
Read the Log ............................................................................. 104
Export the Log ........................................................................... 105
Storage Management ........................................................................ 106
Change Recordings Folder Name .............................................. 106
Set System Log Lifecycle ........................................................... 106
Set Hard Drives for the Recorded Files Deletion Rule ............... 107
Manage User Groups/ Users ............................................................... 108
Overview .................................................................................... 108
User Groups ............................................................................... 109
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Add Users ................................ ................................ .................. 111
Domain Users Management ...................................................... 113
Customize Views ................................................................................ 114
Step 1: Create a New View ........................................................ 115
Step 2: Enter Edit Mode ............................................................. 115
Step 3: Select a Layout .............................................................. 115
Step 4: Add Video Source .......................................................... 116
Step 5: Add a Map ..................................................................... 116
Step 6: Add Devices to the Map ................................................. 118
Step 7: Adjust the Channel Size & Layout .................................. 119
Step 8: Save the View ................................................................ 120
Step 9: Set Default View ............................................................. 120
Step 10: Set Default Hotspot Channel (Optional) ....................... 120
Step 11: Set Fisheye Camera Mode .......................................... 120
Manage the Views ...................................................................... 122
Set View Link ............................................................................. 123
Set View Patrol ........................................................................... 123
Tips to Enhance Live View Performance .................................... 125
Customize System Language .............................................................. 127
System Languages List .............................................................. 127
Display Configurations ....................................................................... 130
Video & Snapshot Export Configurations .......................................... 131
Joystick ............................................................................................... 132
Joystick Configurations .............................................................. 132
NVR System Upgrade ......................................................................... 133
Install the Software..................................................................... 133
Workstation Installation and Upgrade .............................................. 137
Install or Upgrade the Software .................................................. 137
Back Up System Data.......................................................................... 139
Step 1: Back up System Settings ............................................... 139
Step 2: Back up Recording Files Folder (Optional) .................... 140
Step 3: Back up Recording Files Index Folder (Optional) ........... 140
Step 4: System Log (Optional) ................................................... 140
Restore System Data .......................................................................... 141
Advanced Administrative Tasks .......................................................... 142
NVR Server Status ..................................................................... 142
Change Server Port ................................................................... 142
Change Authentication Method .................................................. 143
Switch to Redundancy Server ............................................................. 144
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License Registration................................................................... 144
Set up Redundancy Server ........................................................ 147
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Microsoft ® Windows Embedded
Standard 7 Professional
NVR 3.0
Server
NVR 3.0
Workstation
Overview
Product Overview
INR-410/420 is a compact and reliable multi-channel standalone NVR. It contains a
pre-installed Windows operating system, and ACTi NVR 3.0 video management software
along with client software.
This unit is composed of:
Computer
A PC, with Microsoft ® Windows Embedded Standard 7 Professional operating system
pre-installed.
NVR 3.0 Server System
A video management software that allows this PC to become a server, where the system
administrator performs the administrative tasks and NVR server services (event handling,
schedule recording, media streaming, etc) take place.
NVR 3.0 Client Application
The dedicated client application of the NVR 3.0 system - NVR3 Workstation, allowing the user
to directly access the NVR 3.0 system interface. A remote client can also access this system
via network.
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Server / Client Architecture
NVR 3.0 is a typical web-based server/client system. In a video surveillance system
architecture, the Server serves as a video management service provider, aimed to run 24/7
offering non-stop services for clients. A Client makes requests of monitoring video streams or
playback recordings to Server, which can reside on the same computer with server program
(as from local) or on another computer (as from remote). Server starts automatically as soon
as the Server computer (where it is installed) boots up, and operates in the background
without requiring login by administrator. It would provide services over the TCP/IP network to
multiple Clients upon request through HTTP Protocol.
There are two types of Clients in NVR 3.0 system: Web Client and Workstation Client. A
user, connecting from whether web browser or workstation, will enjoy the same user interface
and NVR functions.
Web Client: the web version of interface to access the NVR server without need of installing
any client program to become a client. Logging in the NVR server is as simple as visiting a
website through IE browser.
Workstation Client: the client application accessing the NVR server free from the use of
browser .The workstation includes a set of programs that provide interface between users
and the NVR server.
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1
INR-410/420 x 1
2
3 4 5
6
Quick Installation Guide x 1
Front Cover x 1
Warranty Card x 1
Power Cord x 1
Removable Hard Disk Bays x 8
(Installed on the unit)
HDD Tray Keys x 4
8
7
Adapter Converter x 1
HDD Screw Pack x 1
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Getting Started
What’s in the Box
This product package includes the following items:
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No.
Description
No.
Description
Disk Bays
USB Ports
System Disk
(DO NOT REMOVE)
Buttons and
System Status LEDs
HDD Status LEDs
Power Button
Reset Button
Power Failure
Overheat Alert
System Power
LAN 2 Connection
LAN 1 Connection
System Activity
HDD Activity
HDD Power
At a Glance
Front Panel
Buttons and System Status LEDs
HDD Status LEDs
*The LED icon on the front cover also represents Overheat Alert LED indicator.
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No
Description
No.
Description
AC Power Connector
Power Switch
PS/2 Connector
USB Ports
VGA Ports
LAN 1 Port
HDMI Ports
LAN 2 Port
USB Ports
eSATA Port(s)
INR-410: 2 Ports ; INR-420: 1 Port
Rear Panel
INR-410/420 System Administrator’s Manual
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Rackmount the Unit
To make system maintenance easier, you may want to put INR-410/420 into the rack. To
rackmount INR, you will need to install INR Sliding Rail Kit, offered as an optional accessory,
on INR and make sure there is 2U space in your rack. For detailed installation instructions,
please refer to Rackmount Installation Guide packed with the sliding rail kit.
Hard Disk Installation
For video recordings, you should install at least ONE certified 3.5-inch SATA hard disk. Be sure
to use the hard disk models ACTi has tested to be compatible with INR-410/420, and it is
strongly recommended that you use hard disks of the same model and capacity. You may find
the certified models via http://www.acti.com/hddselector.
The actual necessary space depends on the number of devices, recording and event rules
settings. To get an approximate value, you may use ACTi software tool Bandwidth & Storage
Calculator at http://www.acti.com/storagecalculator.
You can install up to 7 disks in to Storage Disk Bays. During the installation, please avoid
removing the System Disk Bay.
Step 1: Remove the Tray
Slide the Key Lock aside, the Latch Lever
will pop out by itself.
Hold the Latch Lever to pull out the tray.
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Step 2: Mount the Disk
Loosen the two screws on the Tray to remove the dummy disk.
Secure the hard disk on the Tray with the disk screws provided, and make sure the disk
connector faces towards the SATA contacts inside the unit.
Step 3: Install the Tray
Press on Key Lock, push the tray into the Bay until it stops.
Press on the Latch Lever until it clicks into place.
Repeat Step 1~3 to finish installing all the storage disks.
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Step 4: Attach the Front Cover
Align the left end hooks of the cover to the holes on the left handle.
Press the latch and push the right end toward the right handle until it clicks into place.
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Step
Description
Connect the monitor to INR.
(Local display can support up to 2 different ports at the same time, e.g.HDMI x 2 or
HDMI + VGA)
Connect the USB keyboard and mouse to INR.
Finish setting up your eSATA storage device if needed (e.g. RAID configuration for
multiple disks), connect it to INR and power it on. INR will recognize it as a normal
single hard disk.
Connect the network switch to INR via one of the LAN ports.
Plug the power adapter into INR and electricity outlet.
Connect INR to the Internet if remote management via the Internet is required.
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Internet
Tip
INR supports iSCSI NAS. For detailed information on how to use iSCSI NAS with INR, please
refer to our article introducing Using iSCSI NAS with NVR.
Connect the Devices
Follow the procedures to connect the devices. These devices are supposed to get connected
in the sequence shown below.
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Start the Unit
1. On the rear panel, press down the Power Switch to the side with “ I ” mark.
2. On the front panel, press down Power Button, the System Power LED Indicator will light
up and turn solid yellow.
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Enter Windows
After the unit starts, key in “123456” to log in as Administrator to Windows Embedded 7
system.
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Indicator
LED Status
Description
HDD Power
Solid
The hard disk is powered on and ready.
HDD Activity
Flashing
There is read or write activity.
Indicator
LED Status
Description
System Power
Solid
The unit power is on.
System Activity
Solid
The system is booting up.
Flashing
There system is operating and there is activity.
LAN 1
Flashing
There is network activity on LAN 1.
LAN 2
Flashing
There is network activity on LAN 2.
Overheat Alert
Solid
The temperature has exceeded the threshold.
Power Failure
Flashing
A power failure occurs in the power supply.
Definitions of LED Indicators
System LED Indicators:
HDD LED Indicators:
Turn Off the Unit
The device can be turned off by the methods described below, and the Power Status LED
Indicator will go off right after the device is turned off.
1. Shut down the system from Windows Start
.
2. Press down Power Button to turn the device off.
To completely cut off the power supply of this unit, press down the Power Switch to the side
with “O” mark.
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Volume Type
Description
Simple
This volume type is the most basic method to make one disk a single logical
volume.
Spanned
(JBOD)
This type is also called JBOD (Just a Bunch of Drives), combing two or more
disks as a large single logical volume. This method does not offer any
advantage in terms of reading / writing
speeds, parity or redundancy but sacrifices
no disk space because the total storage
equals to the sum of the each individual
disk storage. However, since the data is
written to the physical disks sequentially,
any failure of a single disk is likely to fail the
whole array.
Get the Hard Disks Ready for Recording
Before the installed hard disks and eSATA storage device can start recording, they must be
initialized and recognized by Windows embedded 7 operating system. Besides regarding each
hard disk as a single volume, INR is able to combine multiple hard disks as a one single
volume of large storage size due to RAID (Redundant Array of Independent Disks) technology,
and define how the data is stored on those hard disks regarding the protection against the
physical failure of one or more hard disks. In this chapter, you will be provided with the
knowledge of different RAID types and the instructions on RAID configurations to help you
manage your storage system.
Software RAID
Windows 7 operating system provides built-in software RAID, and the software RAID task of
Windows runs on the computer’s CPU, requiring no extra hardware attached to the computer.
In Windows, a single accessible storage file system is referred as a Volume. When you are
making the volume, you will need to select the volume type, which basically corresponds to a
certain RAID type. The supported volume types are listed below with descriptions for you so
that you will be able to choose the suitable RAID type for your video surveillance project. After
hard disks are installed correctly, use Windows Disk Management to create disk volumes, and
configure software RAID on multiple disks in the mean time.
Volume Type Introduction
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Striped
(RAID 0)
RAID 0 combines multiple hard drives into one larger volume. The data is split
between these disks. Under this configuration every
inserted disk will be used for storing data. No disks
are used for data backup purposes. Should one of
the disks be damaged, the recordings on all disks
will be lost and are not recoverable, and the use of
all remaining disks will be suspended until the
broken disk has been replaced and the whole RAID
configuration has been reset.
Mirrored
(RAID 1)
RAID 1 is a solution designed to make mirror copy of from one disk onto one
or more disks for recovery purposes. In case of ACTi Standalone NVR
servers, you need to have exactly 2 disks to configure RAID 1. Since the 2nd
disk is used as a mirror of the first disk, the total
available storage will be twice smaller compared to
RAID 0. On the other hand, if one of the two disks
fails then the system will still keep running on
another disk without any problems. Once you
replace the damaged hard disk, all the information
will be copied from a healthy disk into the newly
added disk, to recover a healthy RAID 1 condition.
Volume Type
Simple
Spanned
Striped
Mirrored
Corresponding RAID Type
JBOD
RAID 0
RAID 1
Minimum Number of
Disks required
1 2 2
2
Capacity
V
V1+V2+…+VN
V
min
x N
V
min
*Storage Efficiency
Fault Tolerance
None
None
None
Write Speed
Read Speed
Volume Type Comparison
N = the number of disks
V
= the volume of the disk with the smallest volume in the array
min
*This result is obtained based on the assumption that the disks are of the same volume size.
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1 2 3
4
Create Volume and Configure Software RAID
1. Click Window Start , in Windows Search Box, input “Computer Management”,
and enter this utility.
2. Select “Disk Management”, right-click on a disk title and select “Initialize Disk”. Check
all the disks you have installed, choose “GPT” as the partition type and then click “OK”.
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1 2 3 1 2
3
3. Right-click on a disk title again, select “Convert to Dynamic Disk…”, check all the
installed disks and then click “OK”.
4. Right-click on a disk and select the volume type to make a new volume.
A Volume Wizard will come up to bring you through the configuration process. Make sure you
assign the desired Drive Letter and Volume Label to the volume via the wizard.
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5. After the volume is created, this drive will be shown on Volume list, and is ready for
recording. You may follow the instructions in Storage Management on page 106 to assign
certain volumes to do the recording.
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RAID Type
Description
RAID 5
RAID 5 is probably the most popular configuration of all because it
provides both disk recovery options and quite efficient use of storage
space. Furthermore, the more hard disks you add into RAID 5
configuration, the faster will be the writing and reading speed, for the
similar reason as in case of RAID 0. In RAID 5 configuration, the data
blocks are considered the same data group or a stripe. Certain special
portion of data that is created based on the values of other data blocks for
recovery purposes. Such value is called parity. The parity information is
distributed and stored across each
hard drive. If any of the hard drive
fails, the array enters downgrade
mode, all that you need to do is
replace the failed disk with a new
one.
RAID 10
RAID 10 (also called 1+0)
combines RAID 1 and RAID 0
configurations – think of it as a
group of mirrored disks. From that it
is possible to conclude that there
has to be even number of disks and
at least two pairs.
Hardware RAID (for INR-420 Only)
With the purpose of achieving better performance and interoperability, INR-420 is also
designed with hardware RAID which does not require CPU resources to run the RAID task.
Besides JBOD, RAID 0 and RAID 1, INR-420’s hardware RAID also supports RAID 5 and
RAID 10. The introductions of these two RAID types are as follows.
Introduction of RAID 5, RAID 10 and RAID 50
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