Acronis Access Advanced User Guide

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Acronis patented technologies

Technologies, used in this product, are covered and protected by one or more U.S. Patent Numbers: 7,047,380; 7,275,139; 7,281,104; 7,318,135; 7,353,355; 7,366,859; 7,475,282; 7,603,533; 7,636,824; 7,650,473; 7,721,138; 7,779,221; 7,831,789; 7,886,120; 7,895,403; 7,934,064; 7,937,612; 7,949,635; 7,953,948; 7,979,690; 8,005,797; 8,051,044; 8,069,320; 8,073,815; 8,074,035; 8,145,607; 8,180,984; 8,225,133; 8,261,035; 8,296,264; 8,312,259; 8,347,137; 8,484,427; 8,645,748; 8,732,121 and patent pending applications.

Table of contents

1 Client Guides ...................................................................................................................4

2 Mobile Client ...................................................................................................................5

2.1.1 Introduction ..................................................................................................................................................... 5

2.1.2 Installing the Access Mobile Client app ......................................................................................................... 6

2.1.3 Acronis Access iOS Client ................................................................................................................................ 7

2.1.4 Acronis Access Android Client ...................................................................................................................... 51

2.1.5 Using 'mobilEcho' links .................................................................................................................................. 69

2.1.6 Enrolling in client management ................................................................................................................... 70

2.1.7 Using Acronis Access with Salesforce .......................................................................................................... 74

3 Desktop Client ............................................................................................................... 75

3.1.1 Before You Begin ........................................................................................................................................... 75

3.1.2 Windows Client ............................................................................................................................................. 76

3.1.3 Mac client....................................................................................................................................................... 82

3.1.4 Notifications ................................................................................................................................................... 88

3.1.5 Conflict Resolution ........................................................................................................................................ 88

4 Web Client ..................................................................................................................... 90

4.1.1 Accessing Data Sources ................................................................................................................................. 97

1 Client Guides

In this section

Mobile Client .............................................................................................. 5

Desktop Client .......................................................................................... 75

Web Client ................................................................................................ 90

2 Mobile Client

In this section

Introduction ............................................................................................... 5

Installing the Access Mobile Client app ..................................................... 6

Acronis Access iOS Client ........................................................................... 7

Acronis Access Android Client .................................................................. 51

Using 'mobilEcho' links ............................................................................. 69

Enrolling in client management ............................................................... 70

Using Acronis Access with Salesforce ...................................................... 74

In this section

About the Access Mobile Client ................................................................. 5

Acronis Access Server Software ................................................................. 5

Access Mobile Client Requirements .......................................................... 6

2.1.1 Introduction

2.1.1.1 About the Access Mobile Client

The Acronis Access app provides iPad, iPhone and Android devices with access to files located on Windows file servers, SharePoint repositories, Acronis Access Sync & Share volumes as well as 'network reshare' access to SMB/CIFS compatible file servers (i.e., NAS devices, remote Windows Servers, Linux file servers). Acronis Access administrators can optionally control the Acronis Access application's features and security settings by configuring management policies.

Acronis Access encrypts all network communication using the HTTPS protocol for secure over-the-wire file transfer and stores data on the iPad using Apple Data Protection (ADP) hardware encryption.

The Acronis Access application allows mobile device users to connect to Acronis Access Gateway Servers to browse and open server-based files. Files can be copied or synced from servers to on-device encrypted storage within the app. These files can then be accessed even if the mobile client does not have a Wi-Fi or 3G network connection.

With the Acronis Access, files can be opened in other mobile applications, moved, copied, printed, emailed, opened, renamed or deleted. In addition, the Acronis Access iOS client application allows PDFs to be annotated directly in the app. The Acronis Access app can accept a management policy from a Acronis Access Server, allowing IT to configure application settings, capabilities, and security controls. Depending on this client management policy, some of the mentioned Acronis Access application features may be disabled.

2.1.1.2 Acronis Access Server Software

The Acronis Access software must be installed on a Windows machine and supports file services as well as management control over the Acronis Access applications. When implementing a client management policy, the IT administrator configures specific settings that manage the clients using the mobile application.

2.1.1.3 Access Mobile Client Requirements

Supported devices:

 Apple iPad 2nd, 3rd, 4th generation, Air, Air 2  Apple iPad Mini 1st, 2nd, 3rd generation  Apple iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6 Plus  Apple iPod Touch 4th, 5th generation  Android Smartphones and Tablets (Devices with x86 processor architecture are not supported)

Supported OS's:

 iOS 6 or later  Android 2.2 or later (Devices with x86 processor architecture are not supported)

The Acronis Access app can be downloaded from:

 For iOS http://www.grouplogic.com/web/meappstore  For Android https://play.google.com/store/apps/details?id=com.grouplogic.mobilecho

2.1.2 Installing the Access Mobile Client app

The Acronis Access app can be installed for free from the app store of your choosing:

 Click here to open Acronis Access's Apple App Store page

http://www.grouplogic.com/web/meappstore

 Click here to open Acronis Access's Android Google Play store page

https://play.google.com/store/apps/details?id=com.grouplogic.mobilecho

After the application is installed, tap the Acronis Access icon to open the application. In order to start using the Acronis Access you will need a Acronis Access server to connect to.

To get familiar with the client application see the Acronis Access iOS Client or Acronis Access Android Client sections of this guide.

Supported devices:

Supported OS's:

 iOS 6 or later  Android 2.2 or later (Devices with x86 processor architecture are not supported)

The Acronis Access app can be downloaded from:

 For iOS http://www.grouplogic.com/web/meappstore

In this section

Application User Interface Overview ......................................................... 7

Configuring the Acronis Access Mobile Client ......................................... 11

Working with Files .................................................................................... 18

Security Features ..................................................................................... 32

PDF Annotation ........................................................................................ 33

Self-provisioning Network Folders ........................................................... 39

Using SmartCard authentication .............................................................. 40

Using client certificate authentication ..................................................... 42

Using Kerberos Constrained Delegation authentication ......................... 44

Using iOS Managed App Configuration features ..................................... 50

In this section

Main Window Overview ............................................................................ 7

Thumbnail view .......................................................................................... 9

Clipboard Overview .................................................................................. 10

 For Android https://play.google.com/store/apps/details?id=com.grouplogic.mobilecho

2.1.3 Acronis Access iOS Client

2.1.3.1 Application User Interface Overview

Main Window Overview

The main window of the Access Mobile Client application consists of two panes: Home and Browse.

If your Access Mobile Client application is managed by a Acronis Access client management policy, this window may be missing some options that would normally be available when not managed.

Main Window Layout and Buttons

Home navigation pane -- Contains all the file sources available in Acronis Access.

Edit button in Home menu bar – Use to edit servers you have added to Acronis Access. This option may not be visible if your Acronis Access client has a client management policy that disables the ability to add servers manually.

On this device list -- All the files and synchronized folders that are stored on your device.

 File Inbox – Contains any files you've sent to Acronis Accessfrom other applications, using the

other application's Open In command. From the other application, choose Open in Acronis Access and the file will be automatically transferred to the Acronis Access File Inbox, where it can be easily located and moved to a server location, or to My Files for local storage.

 My Files – Contains files you choose to store locally on your device. Any files in My Files are

available at all times, even when you're not connected to a network. Copy or move files here for offline use. Sub-folders can be created to organize your files, just like on a computer.

 1-Way Sync Folder -- This is a folder that is synced from the server to your device only. It is a

read-only folder that is updated any time files change on the server. You will always be able to access these files, even when you do not have a network connection.

 2-Way Sync Folder -- This is a folder that is initially synced from the server to your device. After

the initial sync, any changes made to files on your device will be synced to the server, and any changes made to files on the server will be synced back to your device. These files are also available even when you do not have a network connection. Any changes made to these files while you are not connected will be synced to the server the next time you have a network connection.

Sync Errors

If a sync source encounters any sort of error, the "sync wheel" will be replaced by a yellow informational icon. Tapping this icon will reveal the cause of the error.

Network folders and servers list – All servers, folders, and home directories that have been added to Acronis Access are shown in this section of the Home menu. These items are only accessible when you have a network connection.

 Network Home Directory – This is typically the same network home directory that you have

access to from your Mac or PC. You can add files to your home directory from your computer and then access them at any time from Acronis Access on your device.

 Acronis Access Server – All servers listed give you access to any file shares on that server that

you have permission to access.

 Network Folder – These are specific folders on a Acronis Accessserver, giving you direct access to

individual file shares or specific folders within file shares.

Add Server button – Use to add new servers to your Servers list. This option may not be visible if your Access Mobile Client has a client management policy that disables the ability to add servers manually.

Settings button – Use to verify or change application settings or to access help information.

Browse pane – The right-hand side Browse pane allows you to browse files and folders and work

with them.

Edit button in Browse menu bar – Use to select multiple files for copying, moving or deleting.

Search box – Use to search for files. You may see options for choosing to search the current folder or

the entire shared volume, and for choosing to search by file name or file contents, depending on your server configuration.

Action Menu – Used to select the action you would like to perform with the file or folder.

Clipboard – Used in the process of moving or copying files. The clipboard shows the file transfer

status during a copy or move. For further details, see the next section on this page, Clipboard Overview (p. 10).

Refresh – Pull down on the files list in the right-hand Browse pane to refresh the files list. If files are added to a folder that you are already viewing, refreshing the folder will update the folder and show the new files.

Add, refresh, sync folder button – Use to create a new folder in the current folder being browsed, to copy files from your device's photo library into the current folder, refresh this files list, to add the current folder to your local files as a sync folder, to email a link to the current folder, or to rename the current folder being browsed.

Change view - Changes the view between the standard List and Thumbnail view.

Location Services Prompt

When you first use the Copy Photos feature in the Add to Folder menu, your device will ask you to allow Acronis Access to know your current location. This is done because photos taken with your device are typically tagged with the location the picture was taken, and moving them to Acronis Access will move that embedded location data along with the photo. Acronis Access does not independently record your location in any way, nor do es it access the GPS / location services on your device.

Thumbnail view

In the Thumbnail view you can perform the same actions as the List view, but instead of an Action button, you tap on the thumbnail of the file.

Action Button

If your default action is modified to something other than bringing up the action menu, you will see an action menu button next to filename to invoke the menu.

Clipboard Overview

When you chose to copy or move files they will first appear on the clipboard. The clipboard allows you to select the item(s) you'd like to copy or move, and then navigate to the desired destination folder and paste them. The clipboard appears when you tap the Clipboard icon.

To copy a file, tap the file and select Copy with Clipboard from the file's action menu.

To move a file, tap the file and select Move with Clipboard from the file's action menu.

Note: The Access Mobile Client application clipboard works like a computer clipboard. If you copy files with the clipboard and have not get pasted them, then you select another set of files and copy them with the clipboard, the previously copied files will be cleared and replaced with the new file(s). No files are actually copied or moved unless you choose to paste them.

Clipboard Actions

Paste – use to copy or move the selected files in the current directory.

 Tap Paste All – if you would like to paste all files stored in the clipboard at once.  You can also tap the individual files you would like to move. A checkmark will appear beside each

selected file.

 Then tap the Paste button to paste only the selected files. The non-selected files will remain

in the clipboard.

Clear – use to remove files from the clipboard.

 Tap Clear All – if you would like to remove all files in the clipboard.  You can also tap the individual files you would like to clear. A checkmark will appear beside each

selected file.

 Then tap the Clear button to clear only the selected files.

Edit – use the Edit button to select files you want to remove from the clipboard. This action does not

delete the original file, it simply removes it from the clipboard, leaving it in its original location.

1. Tap the Edit button.

2. Tap the sign.

3. Tap the Clear button for the file you want to discard.

2.1.3.2 Configuring the Acronis Access Mobile Client

In this section

Application Settings Overview ................................................................. 11

Server Configuration ................................................................................ 15

In this section

Acronis Access Settings ............................................................................ 11

Sync-settings ............................................................................................ 12

About Acronis Access ............................................................................... 13

Partner Features ...................................................................................... 13

Enrollment ................................................................................................ 13

Management Server ................................................................................ 13

Setting An Application Password ............................................................. 14

Before you start using Acronis Access you will need to:

 Configure your application settings  Configure your first server

Optionally, you can enroll your Access Mobile Client with your company's Acronis Access Server if required. For more information visit Enrolling in client management (p. 70).

Application Settings Overview

The Access Mobile Client application includes a Settings menu where the application's settings can

be viewed and modified. Tap on the Settings icon to enter the configuration menu.

Note:When the Acronis Access application has enrolled in client management, an Acronis Access Management section will automatically appear in the Settings menu, giving information about the server managing the device.

You can exit the Settings menu at any time by tapping the Home or Done buttons.

The following options are available in the Settings menu:

Acronis Access Settings

Default Action – Defines what happens when you tap on a file. The available options are: Nothing, Open, and Action Menu.

Local Cache – Controls the amount of device storage space the Access Mobile Client application can

use to temporarily cache files so that they don't have to be re-downloaded from the server when they are reopened. This setting does not limit the total size of files you can sync to the device or

you can copy into the My Files local folder. You can clear the cache by tapping the Clear Cache button, located inside the Local Cache menu.

Timeout – Sets the amount of time the Acronis Access client will wait for a server to respond before giving up.

Confirm Deletes – If set to ON, you will be asked to confirm each time you delete a file or folder.

App Password – Enables and sets an application password. This password will be required when

opening the Access Mobile Client application. If you have Good Dynamics integration enabled, the application password is controlled by Good Dynamics and you will not see this item in the settings list.

 App Password – When set to ON, an app password will be required when starting the Access

Mobile Client application. If the application password is currently enabled, you will be prompted to enter the current password in order to turn off the setting.

 Require – Sets how often the app password is required. The default of Every Time will require

you enter your app password any time you leave Acronis Access and return. You can instead set Require to a grace period. If you leave Acronis Access and return before the grace period elapses, you will not have to enter your app password.

 Change Password – This option appears after an application password is set and can be used to

change the existing password. When changing your password, you will first be asked to enter your existing app password.

Warning: Note that if you set a password and forget it, you will need to remove the Access Mobile Client application and reinstall it from the App Store. This will delete all files stored in the Access Mobile Client and reset all your settings.

If your Acronis Accessclient is enrolled in client management, your IT administrator may be able to reset your App Password remotely.

Certificate -- User identity certificates can be added to the Access Mobile Client app. If you are using an HTTPS Reverse Proxy server to access to your Acronis Access server(s), the installed certificate can be used to authenticate with the proxy server. This Certificate setting shows the status of the installed certificate. The Access Mobile Client app accepts .PFX and .P12 certificate files. More details can be found in the Using client certificates authentication (p. 42) article.

Note: If the Acronis Accessapplication is managed by your corporate Acronis Access Server, some of the Acronis Access Settings may be locked by your system administrator.

Sync-settings

Auto-sync - select if Acronis Access should sync your folders only at launch or over an interval of time.

Confirm before download - should Acronis Access prompt the user to allow the syncing process once only or every time.

Sync on WiFi only - should Acronis Access sync only when the WiFi is connected.

About Acronis Access

Version – Displays the version of the Acronis Access application installed on your device.

Cached Files – Shows the total size of the cached files Acronis Access has created on your device.

Acknowledgements – Contains license details on software components used by Acronis Access.

Partner Features

MobileIron AppConnect - To enroll the Acronis Access app in MobileIron@Work, tap this item.

Salesforce - Acronis Access Salesforce integration is configured completely from the server side. This

feature allows certain files to be configured to require that an activity is logged in Salesforce before they can be opened. Tap this item to view a list of the folders within your Access Mobile Client app that require Salesforce activity logging.

Enrollment

Enrollment -- If required by your IT department, tap this button to begin the Acronis Access Client Management enrollment process. This process will require a Server Name and PIN number that your IT administrator will send you. You will typically receive an email that includes this information. It will include instructions and should contain a link in step 2 of the process. Open this email on your device and tap the link in step 2 to automatically start the Acronis Access enrollment process. By using this link to begin the process, your Server Name, PIN number, and username will be completed automatically. Simply enter your company account password and tap Enroll Now to continue.

Management Server

If your Access Mobile Client application is managed by your corporate Acronis Access Server, you may also see these settings:

Use Management – If permitted by your management policy, this option allows you to remove the management policy from your device. If you choose to remove your device from management, you may be prompted that this action will erase your Access Mobile Client data and settings. You will have the option to cancel at that point, before anything is erased.

Server – Displays the address of the server that manages your Access Mobile Client application.

Note: Note that this section is available only if the Acronis Access user has accepted a management policy from a server. If the Access Mobile Client application is not managed this section will not appear.

Setting An Application Password

An application password can be set manually from the Acronis Access Settings menu or automatically when accepting a management policy. If the management policy does not require an application password, you can set one manually.

To set an Acronis Access App Password:

1. Tap the Settings icon.

2. Tap the App Password option.

3. Turn ON the App Password.

4. Enter an application password and confirm it, then tap OK.

5. Set the Require option. This setting determines how long you can leave Acronis Access and not

have to enter your password upon returning.

To change your current application password tap Change Password, which is available after a Acronis Access app password has been configured. If you change your application password, you will be prompted to enter your current password before you enter the new one.

If your client management policy requires an application password to be set, follow these steps:

1. After initiating Acronis Access Client Management setup, Acronis Access will prompt you to

create a password.

2. Enter and confirm a password, then tap OK.

3. If your password does not meet the policy's complexity requirements, you will be prompted to

enter a new password.

4. To later change your current application password, tap the Change Password option. If you

In this section

Viewing Servers in the Home navigation pane ........................................ 15

Adding a New Server ................................................................................ 16

Connecting to a Server ............................................................................. 17

Editing Your Servers ................................................................................. 17

Deleting an Existing Server....................................................................... 17

change your application password, you will be prompted to enter your current password before you enter the new one.

The system administrator may require a password to be set by the application user and entered any time the Access Mobile Client application is started. If your Access Mobile Client app is managed and an application password is required by your system administrator, the App Password setting cannot be disabled from the Access Mobile Client application.

Server Configuration

Viewing Servers in the Home navigation pane

The servers that have been configured in the Acronis Access application are listed in the Servers section of the Home navigation pane.

Simply tap a server to connect to it. A server's connection state is displayed next to the server name. For more information see Connecting to a server.

Note: If your Access Mobile Client is managed by a Acronis Access Server, servers may be automatically added to the Acronis Access Home screen. Your management policy may also disable your ability to add new servers.

The Home pane contains two buttons used to manage servers.

1. Edit button – used to modify existing server settings. For more information see Editing Your

Servers.

2. Add Server button – used to add a new server to the Servers list. For more information see

Adding a New Server.

Adding a New Server

Servers must be added to the Access Mobile Client application before you can connect to them. It is possible that you already have servers listed that were configured automatically by your Acronis Access management server.

Note: Depending on the IT policy settings, the Access Mobile Client application user may be limited to only connect to specific preassigned servers.

To add a server:

1. Tap the Add Server "+" button.

2. Select the Server Name or IP Address field and enter the Server address. You can enter the

server DNS name or IP address.

3. Set the optional Display Name if you would like the server to appear in the server list with a

name other than its Server Name or IP Address.

4. Enter the Username used to connect to the server.

5. If you would like to save your password so you don't have to enter it every time you connect,

turn Save Password to ON.

 If you enable the Save Password option, a password window will appear. You will need to

enter and confirm your password before it is saved.

6. When done configuring the new server, tap the Save button.

Connecting to a Server

You can connect to any server displayed in your Servers list. When you tap the server you want to connect to, you will be prompted for your username and/or password, if required.

Once connected, the shared volumes on the server will be displayed in the Browse pane. You can now navigate the shared volume.

There is no need to manually disconnect from servers. Your connection will shut down when you leave the Acronis Access application. If your management policy settings allow you to save your password, servers will continue to be accessible when you later return to Acronis Access.

Editing Your Servers

If your ability to add and edit servers has not been disabled in your Acronis Access management policy, an Edit button will be available in the top bar of the Home pane. Only servers you have personally added to the Access Mobile Client app can be edited. Management assigned servers cannot be edited.

To modify server settings:

1. Tap the Edit button. A sign will appear in front of the servers that can be edited.

2. Tap the button to the right of the server you want to edit.

3. Make the needed changes on the right-hand pane and tap the Save button. For more

information about the Server Settings, see Adding a New Server (p. 16).

4. To exit the edit mode, tap the Done button on the Home pane.

Deleting an Existing Server

You can delete servers you have added to Acronis Access.

There are two ways to delete a server:

By using the Edit button:

1. Tap the Edit button.

2. Tap the sign.

3. Tap the Delete button.

In this section

SmartOffice Limitations ........................................................................... 18

Searching For Files and Folders ................................................................ 19

Opening Files ............................................................................................ 19

Text Editing and SmartOffice Integration ................................................ 20

File and Folders Operations ..................................................................... 22

Bookmarking Folders ............................................................................... 24

Creating Sync Folders ............................................................................... 26

Emailing Files ............................................................................................ 29

Sending Files from Other Applications to Acronis Access ........................ 30

Quickoffice Save Back Integration ........................................................... 30

Using the Active File Drawer .................................................................... 32

4. Tap Continue to confirm the delete.

By swiping:

1. Swipe your finger over the server you want to remove from your contact list.

2. Tap the Delete button that appears next to it.

3. Tap Continue to confirm the delete.

2.1.3.3 Working with Files

The Access Mobile Client application can open, copy, move, rename, delete, print, email, and open files in other applications on the iPad. You can also annotate PDF files that are opened in the Acronis Access app.

Note: If the Access mobile app hasn't connected to a Gateway or Management server for more than 30 days, the users will not be able to use it to edit documents.

SmartOffice Limitations

The SmartOffice functionality integrated into the Acronis Access app, has the following limitations:

Word document:

 Editing Graphics is not supported.  Editing Shapes is not supported.  Inserting an image from the gallery is supported only for .docx files.  Inserting an image from the camera is supported only for .docx files.

PowerPoint:

 Animations and Transitions are not supported.

Searching For Files and Folders

Acronis Access allows you to easily search servers for the items you need. Searches are performed on the server-side, providing fast search results and minimizing bandwidth usage.

Searches can be performed on the currently browsed folder or on the entire shared volume being browsed. This is controlled by selecting either the This Folder button, or the shared volume button to its right. The shared volume button will display the name of the shared volume being browsed.

Two types of search can be performed:

 By Name - by default, Acronis Access searches for files and folders by name.  By Contents - this option searches for files with the desired search term in their file contents.

Search results will also include files and folders with the search term in their name.

In order for By Content search to function, the Acronis Access Gateway server has to have Windows Search services running and configured to index the files being shared with Acronis Access. If your IT administrator has not installed Windows Search, you will only be able to search By Name.

Opening Files

When opening a file in Acronis Access you can open the file or you can choose to open it in another application on the iPad.

Note: If you're receiving errors when trying to preview files, please consult your administrator(s) and make sure your company's deployment covers the necessary Network Requirements.

 Tap the Action Menu button next to the desired file and select Open to view the file in Acronis

Access. The Open option will open only file types supported by Acronis Access. If the Access Mobile Client application is not able to read the file, you may want to try opening it in another application.

 PDF Annotation -- When you open a PDF file, you will see additional tools for adding

annotations to the PDF. These include adding notes, text, highlights, strikethroughs, freeform drawing, etc. To perform PDF annotation, tap and hold to select text, or choose from the available PDF annotation tools in the top menu bar.

 Tap the Open In...option to open the file in another application on the iPad.

 A menu will appear listing all available applications on your iPad that support opening the

selected file type. Select the desired application.

Note: You can also open files from other apps with Acronis Access. Open the other app, locate the file you want, locate the Open in... button, tap it and select Acronis Access. This will place the file in Acronis Access in your File

inbox.

Note: Currently you cannot open password protected documents directly in the Access Mobile Client app. For

password protected documents you should use Open In… and select an app which supports this.

Note: The Acronis Access iOS client is designed to not play sound if the ringer is off. If you're previewing audio or video files with the ringer off, there will be no sound.

Text Editing and SmartOffice Integration

Currently, the built-in Acronis Access editor can open and edit only TXT files. For other types of documents the application uses an integrated version of SmartOffice. You can open pre-existing files file or add a new ones.

With the SmartOffice integrated editor, you can:

 Format text by size and font.  Change the color of text.  Add a background to the text.  Add numbered or bulleted lists with indentation.  Set text alignment.  Insert photos, images or shapes.

 Search the document.

Double-tap on the text to open the menu for text editing.

To insert an image or shape simply tap the Add button at the top of the screen and select either shape, image or photo.

If you wish to zoom in or out, you can use the software zooming by tapping and holding until 2

arrows popup. Swiping top will zoom in, and swiping down will zoom out.

In this section

Add to Folder Options .............................................................................. 22

Edit Mode - Selecting Multiple Files or Folders ....................................... 23

Check Out and Check In of SharePoint Files ............................................ 24

File and Folders Operations

Acronis Access can copy, move, rename, and delete files and folder. When doing a copy or a move, items can be transferred from server to server, from the device to a server or from a server to the device. For more information on copy and move with the clipboard see the Clipboard Overview (p.

10) section.

Add to Folder Options

Acronis Access can create new folders on servers and in the My Files local file storage area.

To create a folder within the folder you are currently viewing:

 Tap the Add to Folder button on the right end of the bottom menu bar.

 Tap the Folder icon.

The Folder Action Menu contains additional options:

 Rename This Folder – Used to rename the folder you are currently browsing.  Copy Photos -- Used to copy photos from the iPad photo library to folder you are currently

browsing.

 Bookmark This Folder -- Create a shortcut to this folder.  Sync This Folder – Sync the contents of this folder to your device for offline use. This can be done

as a 1-way (server to device only) or 2-way sync.

 Refresh – Update the content of the folder to display the latest content from the server.

Edit Mode - Selecting Multiple Files or Folders

Use Edit mode to select multiple files or folders to copy, move or delete.

1. Tap the Edit button on the Browse pane's top menu bar.

2. In the browse pane, select the desired items by tapping the box to the left of each in the list.

 If you would like to select all available items in a particular folder, tap the Select All

button. To unselect all items after they have been selected, tap Select All again.

3. Tap the Copy, Move or Delete button, or use the Cancel button to exit Edit mode without

making changes.

Check Out and Check In of SharePoint Files

If Acronis Access is configured to provide access to files located on a SharePoint server, you will see three additional buttons available when you open the Action Menu for a file.

Check Out - Allows you to lock a file you plan to edit so that others do not also edit it at the same time. Once you Check Out a file, you can open it and use PDF annotation or you can open it into another application for editing. Once the file has been edited, you will need to save it back into the folder it came from and overwrite the original file, in order to save your changes.

Check In - Allows you to unlock a file after you have edited it and saved it back to the server.

Discard Check In - Allows you to remove your Check Out without committing any changes to the file.

Note: SharePoint 2007 does not allow the renaming of a checked-out file. It is allowed in SharePoint 2010.

Bookmarking Folders

The Access Mobile Client allows you to bookmark folders that you commonly use, so that you can quickly navigate to them in the future. These folders can reside within the local My Files storage area, within sync folders, or on a network server or folder. Bookmarks are shortcuts to their original

folders, so a network connection will be required to access any bookmarked folders that reside in a network location.

To access your existing bookmarked folders:

 Tap the Bookmarked Folders item in the home menu.

 Next, tap the desired folder in the Bookmarked folders list to navigate to it.

To bookmark a new folder:

 Navigate into the folder you would like to bookmark. In this example, we are bookmarking the

Sales Presentations folder.

 Tap the Folder Action Menu and select Bookmark This Folder.

 Rename the bookmark, or accept the default name, and tap Create.

 The bookmark will now appear in the Bookmarked folders list.

To remove a bookmark using a swipe:

 Swipe across the bookmark you'd like to remove. A Delete button will appear.  Tap the Delete button.

To remove a bookmark using the Edit button:

 Tap the Edit button at the top of the Home menu.  All bookmarks will appear with a red 'minus' icon to the left of them.  Tap the red 'minus' icon.  Tap the Delete button.

Creating Sync Folders

Acronis Access can sync network folders for storage on your device, within the Access Mobile Client app. This allows these folders and their contents to be accessed immediately without downloading files on-demand from the server, and ensures that these files are available, whether your online of offline.

To sync a folder:

1. Navigate into the folder you would like to sync to your device. In this example, we are syncing

the Division Reports folder.

2. Tap the Folder Action Menu and select Sync This Folder.

3. The Add Sync Folder window appears,

4. You can modify the sync folder name, or accept the default name.

5. Choose the sync folder type:

 2-way Sync Folder - Files are initially synced from the server to your device. Any changes

made on the server-side or client-side are synced. Use this type of sync folder if you'd like to be able to edit files in the sync folder and have them sync back up to the server.

 1-way Sync Folder - Files are only synced from the server to your device. Any changes made

on the server-side will be automatically synced to your device. The files in this type of sync folder are read-only and cannot be modified from within the Access Mobile Client app.

6. The folder will appear in the Home menu.

7. You will may be prompted to confirm the initial file sync operation before the folder's contents

are synced.

You can remove any sync folders that you've added. Please note that sync folders automatically assigned to your Access Mobile Client app by your Acronis Access management policy can only be removed by your IT administrator. Removing a sync folder deletes the synced content from your device only, the corresponding folder on the server and all files within that folder will not be changed or deleted from the server.

To remove a sync folder using a swipe:

 Swipe across the sync folder you'd like to remove. A Delete button will appear.  Tap the Delete button.  Tap Continue at the Confirm Delete dialog to remove the sync folder.

To remove a sync folder using the Edit button:

 Tap the Edit button at the top of the Home menu.  All user-created sync folders will appear with a red 'minus' icon to the left of them.  Tap the red 'minus' icon.  Tap the Delete button.

 Tap Continue at the Confirm Delete dialog to remove the sync folder.

Autosync icons

If autosync fails for some reason, you will see this icon:

Tapping the button will prompt the error message to pop-up.

If everything is syncing okay, you will see this icon:

Tapping the button results in the folder getting synced again.Mid-sync you will see this icon:

Tapping the button will prompt you to cancel the download.

Background syncing

Acronis Access client 4.5 or later supports background syncing. This means that you can close the Acronis Access app and your files will continue to sync seamlessly.

This will continue for 10 minutes after closing the app, after that the syncing will stop. The iPad 1 does not support multitasking and will stop the process when closing the app.

Emailing Files

To email files from the Access Mobile Client application:

1. Tap the Action menu of the file you want to send and select the Email File... option.

2. An email message window will appear. Acronis Access uses the email accounts that are

configured in your iPad email app.

3. Specify a To: email address.

4. You can modify the Subject or add text to the body of the message if you wish.

5. To send the email, tap the Send button.

Client Management Regulation of Emailing Files

If your Access Mobile Client has a management policy, it is possible your IT administrator has disabled Acronis Accessemail capabilities. In this case, you will not see an Email File... button in the Action Menu.

Sending Files from Other Applications to Acronis Access

The Access Mobile Client application allows files from other iPad applications to be sent to Acronis Access. This is done using the Open In feature of the other application and choosing Open in Acronis Access. When a file is transferred from another application to Acronis Access, the file will appear in the File Inbox. Files in the File Inbox area can be moved or copied to a server or to the My Files area. Files stored in the My Files area can be accessed at any time, even when you are not connected to the network.

Availability of Open In

Some applications have not yet implemented the iOS Open In feature, which allows files to be sent to other applications. If your favorite app is missing Open In, we encourage you to send the developer feedback requesting the functionality.

Quickoffice Save Back Integration

The Access Mobile Client application has support for Quickoffice's "Save Back" feature, which allows users to save files back to the source they opened them from.

In order to Save Back files from Quickoffice to Acronis Access, the desired file must first be opened into Quickoffice using the Access Mobile Client application.

To do so follow these steps:

1. In the Access Mobile Client application tap the Action Menu button next to the desired file.

2. Select the Open In... option, and then select Quickoffice.

The file will now open in the Quickoffice application and the Save Back function will be available.

Creating new documents with Quickoffice

Quickoffice does not support the generic iOS Open In feature. Therefore, you cannot create a new file directly within Quickoffice and save it directly into Acronis Access. In this case the file didn't originally come from Acronis Access, so the Save Back function will not be available.

If you need to create new documents in Quickoffice and store them in Acronis Access, we recommend you create blank Word, Excel, and Powerpoint document files and store them in a folder within Acronis Access. To

+ 67 hidden pages

Acronis Access Advanced User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Client Guides

2 Mobile Client

2.1.1 Introduction

2.1.1.1 About the Access Mobile Client

2.1.1.2 Acronis Access Server Software

2.1.1.3 Access Mobile Client Requirements

2.1.2 Installing the Access Mobile Client app

2.1.3 Acronis Access iOS Client

2.1.3.1 Application User Interface Overview

Main Window Overview

Thumbnail view

Clipboard Overview

2.1.3.2 Configuring the Acronis Access Mobile Client

Application Settings Overview

Acronis Access Settings

Sync-settings

About Acronis Access

Partner Features

Enrollment

Management Server

Setting An Application Password

Server Configuration

Viewing Servers in the Home navigation pane

Adding a New Server

Connecting to a Server

Editing Your Servers

Deleting an Existing Server

2.1.3.3 Working with Files

SmartOffice Limitations

Searching For Files and Folders

Opening Files

Text Editing and SmartOffice Integration

File and Folders Operations

Add to Folder Options

Edit Mode - Selecting Multiple Files or Folders

Check Out and Check In of SharePoint Files

Bookmarking Folders

Creating Sync Folders

Emailing Files

Sending Files from Other Applications to Acronis Access

Quickoffice Save Back Integration