Veriton 5500 series
(Veriton 5500/Veriton 5500G)
User’s guide
Copyright © 2002 Acer Incorporated
All Rights Reserved.
Veriton 5500 series
(Veriton 5500/Veriton 5500G)
User’s guide
Changes may be made periodically to the information in this publication without obligation
to notify any person of such revision or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.
Record the model number, serial number, purchase date, and place of purchase information in
the space provided below. The serial number and model number are recorded on the label
affixed to your computer. All correspondence concerning your unit should include the serial
number, model number, and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical, photocopy, recording, or otherwise,
without the prior written permission of Acer Incorporated.
Model Number : _________________________________
Serial Number: ___________________________________
Purchase Date: ___________________________________
Place of Purchase: ________________________________
Acer and the Acer Logo are registered trademarks of Acer Inc. Other company’s product
names or trademarks are used herein for identification purposes only and belong to their
respective companies.
Notices
FCC notice
This device has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This device generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the device and receiver
• Connect the device into an outlet on a circuit different from that to which
the receiver is connected
• Consult the dealer or an experienced radio/television technician for help
Notice: Shield cables
All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations.
iii
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to
comply with the Class B limits may be attached to this equipment. Operation
with noncertified peripherals is likely to result in interference to radio and TV
reception.
Caution! Changes or modifications not expressly approved by the
manufacturer could void the user’s authority, which is granted by
the Federal Communications Commission, to operate this
computer.
Use conditions
This part complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
iv
Notice: Canadian users
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Important safety instructions
Read these instructions carefully. Save these instructions for future reference.
1 Follow all warnings and instructions marked on the product.
2 Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
3 Do not use this product near water.
4 Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
5 Slots and openings in the housing and the back or bottom are provided for
ventilation; to ensure reliable operation of the product and to protect it
from overheating, these openings must not be blocked or covere. The
openings should never be blocked by placing the product on a bed, sofa,
rug, or other similar surface. This product should never be placed near or
over a radiator or heat register, or in a built-in installation unless proper
ventilation is provided.
6 This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
7 Do not allow anything to rest on the power cord. Do not locate this
product where persons will walk on the cord.
8 If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.
9 Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could
result in a fire or electric shock. Never spill liquid of any kind on the
product.
10 Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage points or other risks. Refer all
servicing to qualified service personnel.
11 Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
a When the power cord or plug is damaged or frayed
b If liquid has been spilled into the product
c If the product has been exposed to rain or water
d If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are covered
by the operating instructions since improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal condition.
e If the product has been dropped or the cabinet has been damaged
f If the product exhibits a distinct change in performance, indicating a
need for service.
12 Replace the battery with the same type as the product's battery we
recommend. Use of another battery may present a risk of fire or explosion.
Refer battery replacement to a qualified serviceman.
13 Warning! Batteries may explode if not handled properly. Do not
disassemble or dispose of them in fire. Keep them away from children and
dispose of used batteries promptly.
14 Use only the proper type of power supply cord set (provided in your
accessories box) for this unit. It should be a detachable type: UL listed/CSA
certified, type SVT, rated 7A 125V minimum, VDE approved or its
equivalent. Maximum length is 15 feet (4.6 meters).
Laser compliance statement
The CD-ROM/DVD-ROM/CD-RW drive in this computer is a laser product. The
CD-ROM/DVD-ROM/CD-RW drive’s classification label (shown below) is located
on the drive.
CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO
BEAM.
v
Lithium battery statement
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer’s instructions.
vi
Macrovision® statement
This product incorporates copyright protection technology that is protected by
method claims of certain U.S. patents and other intellectual property rights
owned by Macrovision Corporation and other rights owners. Use of this
copyright protection technology must be authorized by Macrovision
Corporation, and is intended for home and other limited viewing uses only
unless otherwise authorized by Macrovision Corporation. Reverse engineering
or disassembly is prohibited.
Year 2000 compliance statement
The Veriton 5500 series computer carries the "Hardware NSTL Tested Year 2000
Compliant" logo, which certifies that this model has been tested by NSTL using
the YMark2000 test, and has been found to meet NSTL's standards for Year
2000 hardware compliance.
For more details, check the Acer Year 2000 Resource Center at http://
global.acer.com/service/pcy2000.html
Notices iii
FCC notice iii
Important safety instructions iv
Laser compliance statement v
Lithium battery statement v
Macrovision® statement vi
Year 2000 compliance statement vi
1 First things first 1
Package contents 3
Taking care of your computer 4
Important tips 4
Cleaning and servicing 4
Asking for technical assistance 5
Accessing the user’s guide 6
2 System tour 7
Features 9
Performance 9
Multimedia 9
Connectivity 9
Front panel 11
Rear panel 13
Keyboard 15
Function keys 16
Lock keys 16
Windows keys 17
Cursor keys 17
Palm rest 17
Volume control/Mute knob 18
Multimedia keys 18
Internet/Suspend keys 19
Programmable keys 19
Mouse 20
Disk drives 21
3.5-inch floppy drive 21
CD-ROM/DVD-ROM/CD-RW drive 22
Hard disk 24
Contents
3 Setting up your computer 25
Arranging a comfortable work area 27
viii
Adjusting your chair 27
Positioning your computer 27
Positioning your monitor 28
Positioning your keyboard 28
Positioning your mouse 28
Connecting peripherals 29
Connecting your mouse 29
Connecting your keyboard 32
Connecting a monitor 34
Connecting the power cable 35
Turning on your computer 36
Turning off your computer 37
Connecting options 38
Connecting your printer 38
Connecting the modem 39
Connecting to the network 40
Connecting multimedia devices 41
Connecting USB devices 44
4 Upgrading your computer 47
Installation precautions 49
ESD precautions 49
Preinstallation instructions 49
Post-installation instructions 50
Opening your computer 51
To remove the computer cover 51
To replace the computer cover 52
Internal components 53
System boards 54
Mainboard layout 54
Audio board 59
Upgrading your computer 60
Installing additional memory 60
Replacing the hard disk 62
Installing an expansion card 65
5 System utilities 69
Acrobat Reader 72
LDCM 73
Norton AntiVirus 74
NTI CD-Maker 75
PowerDVD 76
BIOS utility 77
Reinstalling programs 78
Recovering your system 78
6 Frequently asked questions 79
FAQs 81
Index 85
ix
x
1 First things first
This chapter describes the contents of your
computer package and also provides
important tips on how to take care of your
computer.
Package contents
Before you unpack your computer, make sure that you have enough
space to set up your computer.
Carefully unpack the carton and remove the contents. If any of the
following items are missing or damaged, contact your dealer
immediately:
• Veriton 5500 series computer
• Items contained in the accessory box
• PS/2 or USB keyboard
• PS/2 or USB mouse
• User’s guide and installation poster
• Other user documentation and third-party software
3
4
1 First things first
Taking care of your computer
Please read the safety instructions listed in this section. Following
these instructions on the care and use of your new computer will help
you maximize its durability.
Important tips
• Do not expose the computer to direct sunlight. Do not place it
near sources of heat, such as a radiator.
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust and dirt.
• Never place the system on uneven surfaces.
• Do not step on the power cord or place heavy objects on top of it.
Carefully route the power cord and any cables away from personal
traffic.
• When unplugging the power cord, do not pull on the cord itself
but pull on the plug.
• The total ampere rating of the equipment plugged in should not
exceed the ampere rating of the cord if you are using an extension
cord. Also, the total current rating of all equipment plugged into
a single wall outlet should not exceed the fuse rating.
• Check the documentation that came with your software programs
to see if you can select other combinations of resolution and color.
These adjustments could make viewing the screen more
comfortable.
Cleaning and servicing
To clean your computer and keyboard
1 Turn off the computer and unplug the power cable.
2 Use a soft cloth moistened with water and gently wipe the exterior
of the computer and the keyboard. Do not use liquid or aerosol
cleaners.
To clean your pointing device
To clean a regular mouse (with rubber ball):
1. Open the circular cover underneath the mouse.
2. Take out the rubber ball and wipe it with a soft, damp cloth.
3. Put the ball back and close the cover.
To clean your optical mouse:
For optical mouse users, refer to the documentation that came with
your mouse for maintenance instructions.
To clean your monitor
Make sure that you keep your screen clean. For cleaning instructions,
refer to the documentation that came with your monitor.
When to contact a service technician
• If you dropped and damaged the computer
• If liquid has been spilled into the computer
• If the computer is not operating normally
• If a computer problem persists even after you have checked and
done the troubleshooting tips discussed in the “Frequently-asked
questions” section on page 81
• If your problem is not listed in the “Frequently-asked questions”
section on page 81
• If you want to replace or upgrade any of your computer's internal
components
5
Asking for technical assistance
For technical assistance, contact your local dealer or distributor. You
may also access the Acer Web site at (www.acer.com
on how and where to contact the service centers available in your area.
) for information
6
1 First things first
Accessing the user’s guide
This user’s guide is also available on your computer as an Adobe
Acrobat PDF file.
To access the user’s guide (for Windows XP)
1 On the Windows XP taskbar, click on the Start button then select
Help and Support Center.
2 On the Help and Support Center home page, double-click the
Veriton 5500 series Online icon.
To access the user’s guide (for Windows 2000)
1 Double-click on the Veriton 5500 series Online icon on your
Windows desktop.
2 System tour
This chapter discusses the features and
components of your computer.
Features
Here are just a few of your computer’s many features:
Performance
• Intel Pentium® 4 processor
• System memory expandable to a maximum of 2GB using DDR
(Double Data Rate) SDRAM DIMM modules
Note: To capitalize on the system memory capacity mentioned
above, you must use 1-GB memory modules which are not yet
available in the market. The biggest capacity currently available is
512-MB which allows a maximum of 1GB.
• Power management function
• 3.5-inch floppy drive
• CD-ROM, DVD-ROM or CD-RW drive
• High-capacity, Enhanced-IDE hard disk
• Supports USB 2.0 high-performance peripherals
9
Multimedia
• 128-bit graphics accelerator installed in the AGP Pro card slot
• 3-D quality audio system via onboard audio controller
• Audio-in/Line-in, Audio-out/Line-out, Headphone-out, and
Microphone-in interfaces
Note: The system has two microphone-in jacks (front and rear).
However, you can not use both of them at the same time. By
default, your system enables the microphone-in jack in front and
disables the one at the back.
Connectivity
• Two PS/2 interfaces for mouse and keyboard
• One serial port
10
2 System tour
• One parallel port
• One VGA port
• Six Universal Serial Bus (USB) ports (two on the front and four on
the rear panel)
• High-speed fax/data PCI modem (optional)
• 10Base-T/100Base-TX network support with remote wake-up
function
Front panel
Your computer’s front panel consists of the following:
Label Icon Description
1 Hard disk activity light-emitting diode (LED)
11
2 System activity indicator
3 Power indicator
4 Power button
5 CD-ROM/DVD-ROM/CD-RW Headphone/Earphone port
6 Floppy drive LED
7 3.5-inch floppy drive
8 Floppy drive eject button
9 CD-ROM/DVD-ROM/CD-RW tray
10 Stop/Eject button
12
Label Icon Description
11 CD-ROM/DVD-ROM/CD-RW emergency eject hole
12 CD-ROM/DVD-ROM/CD-RW LED
13 Volume control
14 5.25-inch drive bay
15 Headphone/Earphone port
16 Front microphone-in port (see Note)
17 USB ports
Note: The system has two microphone-in jacks (front and rear).
However, you can not use both of them at the same time. By
default, your system enables the microphone-in jack in front and
disables the one at the back.
2 System tour
Rear panel
Your computer’s rear panel consists of the following:
Label Icon Color Description
13
1 Voltage selector switch
2 Green PS/2 mouse port
3 Power jack (for external speakers)
4 Teal or
Tur quoi se
5 Burgundy Parallel/Printer port
6 Blue Monitor port
7 White Network port
8Keyhole
Serial port
14
Label Icon Color Description
9 Modem line port
10 Expansion slots
11 Telephone port
12 Light blue Audio-in/Line-in jack
13 Lime Audio-out/Line-out jack
14 Pink Microphone-in jack
15 Black USB ports
16 Purple PS/2 keyboard port
17 Power cable socket
18 Power supply
2 System tour
For information on how to connect the peripherals, see “Connecting
peripherals” on page 29 and “Connecting options” on page 38.
Keyboard
Your computer comes with a USB keyboard. The keyboard has fullsized keys that include separate cursor keys, two Windows keys, and
twelve function keys.
For information on how to connect your USB keyboard, please see
“Connecting peripherals” on page 29
.
15
No. Description
1 Function keys
2Caps lock
3 Windows logo key
4 Application key
5 Cursor keys
6 Palm rest
7 Num lock key
8 Scroll lock key
16
No. Description
9 Volume control/Mute knob
10 Multimedia keys
11 Internet/Suspend keys
12 Programmable keys
2 System tour
Function keys
The function keys, F1 - F12, let you perform specific functions,
depending on the application that uses them.
Lock keys
The keyboard has three lock keys which you can toggle on and off to
switch between two functions.
Lock key Description
Caps Lock When activated, all alphabetic characters typed
appear in uppercase (same function as pressing
Shift + <letter>).
Num Lock When activated, the keypad is set to numeric
mode; i.e., the keys function as a calculator
(complete with arithmetic operators such as +, -,
* and /).
Scroll Lock When activated, the screen moves one line up
or down when you press the up arrow or down
arrow respectively. Take note that Scroll Lock
may not work with some applications.
Windows keys
The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows logo key Start button. Combinations with this key
perform special functions, such as:
• Windows + Tab: Activate the next
Taskbar button
• Windows + E: Explore My Computer
• Windows + F: Find Document
• Windows + M: Minimize All
• Shift + Windows + M: Undo Minimize
All
• Windows + R: Display the Run dialog box
Application key Opens the applications context menu (same
function as clicking the right button of the
mouse).
17
Cursor keys
The cursor keys, also called the arrow keys, let you move the cursor
around the screen. They serve the same function as the arrow keys on
the numeric keypad when the Num Lock is toggled off.
Palm rest
The detachable palm rest provides you a comfortable place to rest your
hands while typing.
18
Volume control/Mute knob
The volume control/mute knob controls the speaker volume.
Turn it clockwise or counterclockwise to adjust the volume.
Press it to toggle between mute and sound.
2 System tour
Multimedia keys
Allow you to conveniently play, pause, stop, step forward, or step back
a song or movie using your keyboard.
Icon Key Description
Play/Pause Press to start playing the audio track or
video file. Press again to pause.
Stop Press to stop playing the audio track or
video file.
Forward Press to skip forward to the next track or
video file and start playing.
Icon Key Description
Backward Press to skip backward to the previous
track or video file and start playing.
Internet/Suspend keys
The Internet/Suspend keys consist of three buttons:
Icon Key Description
Email Launches your email application.
19
Web
browser
Suspend Press this button to put system to sleep.
Launches your current default browser.
Programmable keys
The programmable keys help you directly access a URL (Web site) or
launch any program, files, or application in your system. The fifth key is
set to launch the Windows Media Player. If you want to configure the
settings of each key, right click on the Magic Keyboard icon located on
the desktop.
20
2 System tour
Mouse
Your computer comes with a USB mouse. The mouse has one ratchet
wheel and two buttons: a right button and a left button. Quickly
pressing and releasing the buttons is called clicking. Sometimes, you
will need to do a double-click (clicking the same button twice quickly)
or a right-click (clicking the right button quickly).
The ratchet wheel in between the two buttons is added to provide
easier scrolling capability. By simply moving the wheel with your index
finger, you can quickly move through multiple pages, lines, or
windows. The wheel may also function as a third button allowing you
to quickly click or double-click an icon or a selected item.
For information on how to connect your mouse, see “Connecting
peripherals” on page 29.
USB Mouse
PS/2 Mouse
For information on how to clean your mouse, see “To clean your
pointing device” on page 5.
Note: If you are left-handed, refer to your Windows manual for
instructions on how to set up your mouse for left-handed use.
Disk drives
Your computer comes with the following disk drives:
3.5-inch floppy drive
Your computer’s 3.5-inch floppy drive supports 720-KB and 1.44-MB
capacity diskettes.
Floppy diskettes are compact, lightweight, and easy to carry around.
Here are some tips on how to take care of your diskettes:
• Always make backup copies of the diskettes that contain
important data or program files.
• Keep diskettes away from magnetic fields and sources of heat.
• Avoid removing a diskette from the floppy drive when the drive
activity indicator is on.
• Write-protect your diskettes to prevent accidental erasure. To do
this, slide the write-protect tab to the write-protect position.
21
1-Write-protected
• When you put a label on a 3.5-inch diskette, make sure that the
label is properly attached (flat on the surface) and within the
labeling area (area with a slight surface depression) on the
diskette. An improperly attached label may cause a diskette to get
stuck in the floppy drive when you are inserting or removing it.
2-Not Write-protected
22
2 System tour
CD-ROM/DVD-ROM/CD-RW drive
Your computer may come with a CD-ROM, DVD-ROM or a CD-RW
drive. This drive is located on the front panel of your computer. The
CD-ROM drive allows you to play different types of compact discs (CDs).
The DVD-ROM drive allows you to play not only old CD-ROMs, CD-I
discs, and video CDs, but new digital video discs (DVDs) as well. DVD or
DVD-ROM is a type of disc media that holds a minimum of 4.7-GB
(gigabytes), enough for a full-length movie. It may eventually replace
CD-ROMs, as well as VHS video cassettes and laser discs. The CD-RW
drive allows you to record or burn CD-RW (recordable or rewritable)
discs.
CDs and DVDs, like diskettes, are compact, lightweight, and easy to
carry around. However, they are more delicate than diskettes and
must be handled with extra care. Here are some tips on how to take
care of your CDs and DVDs:
• Keep your discs in a disk case when not in use to avoid scratches or
other damage. Any kind of dirt or damage can affect the data on
the disc, impair the disc lens reader on the CD-ROM/DVD-ROM/
CD-RW drive, or stop the computer from successfully reading the
disc.
• When handling discs, always hold them by the edges to avoid
smudges or fingerprints.
• When cleaning discs, use a clean, dust-free cloth and wipe in a
straight line from the center to the edge. Do not wipe in a circular
motion.
• Clean your CD-ROM/DVD-ROM/CD-RW drive regularly. You may
refer to the cleaning kit for instructions. Cleaning kits can be
purchased in any computer or electronics shop.
23
To insert a CD/DVD into your computer’s CD/DVD drive:
1 Gently press the drive Stop/Eject button located on the front
panel.
2 When the disc tray slides open, place the CD or DVD gently on the
tray. Make sure that the label or title side of the disc is facing
upward. When holding a disc, hold it by the edges to avoid
leaving smudges or fingerprints.
3 Gently press the Stop/Eject button again to close the tray.
24
2 System tour
Hard disk
Your computer is preinstalled with a high-capacity Enhanced-IDE
(E-IDE) hard disk.
Refer to “Replacing the hard disk” on page 62 for instructions on how
to upgrade or replace your hard disk.
3 Setting up your
computer
This chapter contains step-by-step instructions
on how to set up your computer and connect
additional peripherals.
27
Arranging a comfortable work area
Working safely begins with the arrangement of your work space and
the proper use of equipment. For this reason, it is very important to
take time and think about how you are going to arrange your work
area.
Here are some points to consider:
Adjusting your chair
Having the right kind of chair does not necessarily mean that you’ll be
properly supported. It is necessary to adjust your chair to fit your body.
Proper body posture will make you more comfortable and productive.
• Avoid tilting your chair. If you have a chair that tilts, lock the tilt
knobs so that your chair will not tilt forward or backward while
you are using your computer.
• Adjust your chair height in such a way that you can sit on it with
your thighs parallel to the floor and your feet resting flat on the
floor.
• Rest your body on the chair back. Your torso works harder to
maintain balance if you do not rest your body on the chair back.
Positioning your computer
Take note of the following when selecting a location for your
computer:
• Do not put your computer near any equipment that might cause
electromagnetic or radio frequency interference such as radio
transmitters, televisions, copy machines, or heating and
air-conditioning equipment.
• Avoid dusty areas and extremes of temperature and humidity.
• You may place your computer beside your desk or under your
table, as long as it does not block the space that you need for
working and moving.
28
3 Setting up your computer
Positioning your monitor
Place your monitor at a comfortable viewing distance, usually 50 to 60
centimeters away. Adjust the display in such a way that the top of the
screen is at or slightly below eye level.
Positioning your keyboard
The location of the keyboard is a very important factor to your
posture. Placing it too far away will make your body lean forward
forcing you to sit in an unnatural position. Placing it too high will add
tension to your shoulder muscles.
• The keyboard should be placed just above your lap. Adjust the
keyboard height by flipping the folding stands located under the
keyboard.
• Keep your lower arms parallel to the floor as you type. Your upper
arms and shoulders should be relaxed. Then try typing with a light
touch. If you feel any shoulder or neck strain, stop for a while and
check your posture.
• Position your keyboard in front of your monitor. Putting your
keyboard beside your monitor will make you turn your head while
you type which could add tension to your neck muscles that may
later result in neck strain.
Positioning your mouse
• The mouse should be placed on the same surface as your keyboard
so that you can reach it with ease.
• Adjust its position to allow enough space for movement without
making you stretch or lean over.
• Use your arm to move the mouse. Do not rest your wrist on the
table when moving the mouse.
29
Connecting peripherals
Setting up your computer is easy. For the most part, you only have
four things to connect: the mouse, the keyboard, the monitor, and the
power cable.
Note: The peripherals shown in the connections below are for
your reference only. Actual device models may vary in select
countries.
Connecting your mouse
USB mouse
Plug your USB mouse cable into any of the USB ports
(black port) located on the front and rear panel of your computer.
30
3 Setting up your computer
PS/2 mouse
Plug the PS/2 mouse cable into the PS/2 mouse port (green port)
located on the rear panel of your computer.
Serial mouse
Plug the serial mouse cable into the serial port
(teal or turquoise port) located on the rear panel of your computer.
31
32
3 Setting up your computer
Connecting your keyboard
USB keyboard
Plug your USB keyboard cable into any of the USB ports
(black port) located on the front and rear panel of your computer.
33
PS/2 keyboard
Plug your PS/2 keyboard cable into the PS/2 keyboard port (purple
port) located on the rear panel of your computer.
34
3 Setting up your computer
Connecting a monitor
To connect a monitor, simply plug the CRT monitor cable into the
monitor port (blue port) located on the rear panel of your
computer.
Note: Refer to the monitor manual for additonal instructions and
information.
35
Connecting the power cable
Caution! Before you proceed, check the voltage range in your
area. Make sure that it matches your computer’s voltage setting .
If they don’t match, change your computer’s voltage setting
according to your area’s voltage range.
Set the voltage selector switch to the voltage range applicable to your
area (a). Plug the power cable into the power cable socket located on
the rear panel of your computer (b). Then plug the other end of the
power cable into a power outlet.
36
3 Setting up your computer
Turning on your computer
After connecting the necessary peripherals and plugging in the power
cable, you are now ready to turn the computer on and get to work.
To turn on your computer:
1. Turn on all peripherals connected to your computer such as the
monitor, printer, fax, speakers, etc.
2 On the front panel of your computer, press the Power button.
Important: Make sure that the power cable is properly plugged
into an electrical outlet. If you are using a power strip or an AVR
(Auto-Voltage Regulator), make sure that it is plugged in and
turned on.
37
Turning off your computer
To turn off your computer, follow the steps below.
For Windows XP:
1 On the Windows XP taskbar, click on the Start button, and click
Turn Off Computer, then click Turn Off.
2 Turn off all peripherals connected to your computer.
For Windows 2000:
1 On the Windows 2000 taskbar, click on the Start button, highlight
Shut Down, select Shut down from the drop down window then
click on OK.
2 Turn off all peripherals connected to your computer.
If you cannot shut down your computer normally, press the power
button for at least four seconds. Quickly pressing the button may put
the computer in Suspend mode only.
38
3 Setting up your computer
Connecting options
Connecting your printer
Your computer supports parallel, serial and USB printers.
To connect a parallel printer, plug the printer cable into the parallel
port (burgundy port) located on the rear panel of your computer.
Note: The printer shown below is for your reference only. Actual
device model may vary in select countries.
Note: If you are using a serial printer, connect the printer cable
into either serial port located on the rear panel of your computer.
In the same manner, connect a USB printer by plugging the printer
cable into any of the USB ports located on the front and rear
panel.
Connecting the modem (optional)
Set up your modem connection by plugging the telephone line
and modem line into their corresponding ports on the rear panel
of your computer.
39
40
3 Setting up your computer
Connecting to the network
You can connect your computer to a Local Area Network (LAN) using a
network cable. To do so, simply plug the network cable into the
network port (white port) located on the rear panel of your
computer.
Note: Consult your operating system manual for information on
how to configure your network setup.
41
Connecting multimedia devices
You can connect multimedia devices such as microphone, earphone or
headphone, external speakers, and audio line-in device. These devices
will allow you to take advantage of your computer’s multimedia
features.
Note: The multimedia devices shown below are for your
reference only. Actual device model may vary in selecrt countries.
Plug the devices in as follows:
Note: For information on how to configure multimedia devices,
consult the documentation that came with each device.
• microphone: connects to the Microphone-in port (pink port)
located on the front and rear panel of your computer
Note: The system has two microphone-in jacks (front and rear).
However, you can not use both of them at the same time. By
default, your system enables the microphone-in jack in front and
disables the one at the back.
42
3 Setting up your computer
• earphones, headphones: connect to the Headphone-out port
(lime port) located on the front panel of your computer
Note: To adjust the volume of the headphones, click the Volume
icon located on the taskbar at the bottom of your screen. When
the volume control pops up, drag the Volume control lever to the
desired level. You can also use the Volume control/mute knob on
the keyboard.
• external speakers: connect to the Audio-out/Line-out jack
(lime jack) and Speaker power jack located on the rear
panel of your computer
• audio line-in device: connects to the Audio-in/Line-in jack
(light blue jack) located on the rear panel of your computer
43
44
3 Setting up your computer
Connecting USB devices
Universal Serial Bus (USB) is a serial bus design that is capable of
cascading peripherals such as a digital camera, keyboard, mouse,
joystick, scanner, printer and modem. With USB, complex cable
connections can be eliminated.
Your computer comes with six USB ports: two on the front and another
four on the rear panel. These ports support USB 2.0 high-performance
external devices such as webcams and digital still cameras. They also
allow you to connect additional USB devices to your computer without
using up its system resources.
To connect a USB device, simply plug the device cable into any of the
USB ports (black port).
Note: The USB devices shown below are for your reference only.
Actual device model may vary in select countries.
Note: Some USB devices have a built-in USB port which allows
you to connect or daisy-chain more USB devices.
45
46
3 Setting up your computer
4 Upgrading your
computer
This chapter contains instructions on how to
upgrade your computer and basic information
about your system boards that you will find
helpful when performing the upgrade process.
Installation precautions
Before you install any computer component, we recommend that you
read the following sections. These sections contain important ESD
precautions along with preinstallation and post-installation
instructions.
ESD precautions
Electrostatic discharge (ESD) can damage your processor, disk drives,
expansion boards, and other components. Always observe the
following precautions before you install a computer component:
1 Do not remove a component from its protective packaging until
you are ready to install it.
2 Wear a wrist grounding strap and attach it to a metal part of the
computer before handling components. If a wrist strap is not
available, maintain contact with the computer throughout any
procedure requiring ESD protection.
Preinstallation instructions
Always observe the following before you install any component:
1 Turn off your computer and all the peripherals connected to it
before opening it. Then unplug all cables from the power outlets.
2 Open your computer according to the instructions on page 51.
3 Follow the ESD precautions described above when handling a
computer component.
4 Remove any expansion board(s) or peripheral(s) that block access
to the DIMM sockets or other component connector.
5 See the following sections for specific instructions on the
component you wish to install.
49
Warning! Failure to turn off the computer properly before
you start installing components may cause serious
damage.
Do not attempt to open, upgrade and reconfigure your
computer unless you are a qualified service technician.
50
4 Upgrading your computer
Post-installation instructions
Observe the following after installing a computer component:
1 See to it that all components are installed according to the step-
by-step instructions in their respective sections.
2 Replace any expansion board(s) or peripheral(s) that you removed
earlier.
3 Replace the computer cover.
4 Connect the necessary cables and turn on your computer.
Opening your computer
Caution! Before you proceed, make sure that you have turned
off your computer and all peripherals connected to it. Read the
“Preinstallation instructions” on page 49.
You need to open your computer before you can install additional
components. See the following section for instructions.
To remove the computer cover
1 Turn off your computer and unplug all cables.
2 Place your computer on a flat, steady surface.
3 Turn the thumbscrews counterclockwise with your fingers to
release the cover (1,2).
Hold the cover with both hands.
Slide it back about an inch (3) and then gently lift it upward to
detach it (4).
51
52
4 Upgrading your computer
To replace the computer cover
1 Align the cover to the housing frame (1) and then push it in to
slide it back into place (2).
Secure the cover with the thumbscrews you removed earlier (3,4).
Internal components
The figure below shows what your computer looks like once you
remove the cover:
53
No. Component
1 Expansion slots
2 Mainboard
3 Metal brackets (hard disk drive frame)
4 Power supply
5 Hard disk frame
6 CD-ROM/DVD-ROM/CD-RW drive frame
Note: The mainboard model shown in the figure above may not
be exactly the same with the one found in your computer.
54
4 Upgrading your computer
System boards
Mainboard layout
The mainboard becomes accessible once you open your computer.
Refer to the section below for the corresponding mainboard layout of
your Veriton 5500 series computer model.
Veriton 5500 mainboard layout
55
56
Veriton 5500G mainboard layout
4 Upgrading your computer
Label Component
BT1 Battery
CN2 PS/2 mouse (upper) and keyboard (lower) ports
CN3 USB ports
CN4 COM 2 connector
CN6 Game port
CN7 Power connector
CN8 Parallel (upper), serial (left) and monitor (right) ports
CN9 FDD connector
CN10 Network (upper) and USB (lower) ports
CN11 Power connector (12V power)
CN12 IDE 2 connector
57
CN13 IDE 1 connector
CN14 Line-out (top), line-in (middle), and rear microphone-
in (bottom) ports
CN16 Audio FPIO connector
CN17 CD-in connector
CN18 Front USB 2.0 connector
CN19 LAN active LED connector
CN20 HDD LED connector
CN21 Power button
CN22 Intrusion connector
CN23 Serial IRQ connector
58
Label Component
CN24 Power/Suspend LED connector
CN25 Standard FPIO connector
CN26 Power LED connector
4 Upgrading your computer
DIMM 1
DIMM sockets 1-2
DIMM 2
FN1 3-pin CPU fan connector
FN2 3-pin system fan connector
JP2 1-2 Clear CMOS
2-3 Normal
SL1 to SL3 PCI slots 1 to 3
SLT1
(for Veriton 5500G)
AGP slot
see note
U3 SMSC chipset
U8 CPU socket
U14 Intel 845 chipset
U21 Intel ICH4 chipset
U24 BIOS chipset
Label Component
BT1 Battery
Note: For the location of the AGP slot on the Veriton 5500G
mainboard, see page 56.
Audio board
The audio board that came with your computer should look like the
figure that follows.
Label Description
CN1 USB 1.1 connector
59
CN2 and
CN3
CN4 Standard Audio connector - connects to the CN16 of the
CN5 USB connector - connects to the CN3 connector of the
JK1
JK2 Audio-out port
JP1 Audio connector
USB ports
mainboard
mainboard
Microphone-in jack (front)
Note: The system has two microphone-in jacks (front and rear).
However, you can not use both of them at the same time. By
default, your system enables the microphone-in jack in front and
disables the one at the back.
see note
60
4 Upgrading your computer
Upgrading your computer
Certain components of your computer are upgradeable such as the
memory, the hard disk, the CPU and the expansion cards. You need to
observe the “Installation precautions” on page 49 when installing or
removing a computer component. However, for safety purposes, we
do not recommend that you perform these upgrades yourself. If you
want to replace or upgrade any of these components, contact your
dealer or a qualified service technician for assistance.
Note: The mainboard model shown in the following figures may
not be exactly the same with the one found in your computer.
Installing additional memory
The two 184-pin sockets on the mainboard support Double Data Rate
(DDR) Synchronous Dynamic Random Access Memory (SDRAM)-type
DIMMs. You may install 128-MB, 256-MB, 512-MB or 1-GB DIMMs for a
maximum memory capacity of 2 GB.
Note: To capitalize on the system memory capacity mentioned
above, you must use 1-GB memory modules which are not yet
available in the market. The biggest capacity currently available is
512-MB which allows a maximum of 1GB.
The DDR DIMMs should work under 2.5 volts. You can install PC2100/
DDR266 DDR modules on the DDR DIMM sockets. Contact your dealer
for qualified DIMM vendors.
Each DDR DIMM socket is independent from the other. This
independence allows you to install DDR DIMMs with different
capacities to form different configurations.
To rem ov e a DDR DI MM
Note: The DDR DIMM has only one notch located on the center
of the module.
1. Remove the computer cover (see page 51).
2. Locate the DDR DIMM socket on the mainboard.
3. Press the holding clips on both sides of the DDR DIMM socket
outward to release the DDR DIMM (1,2). Gently pull the DDR
DIMM out of the socket (3).
61
To install a DDR DIMM
1. Locate the DDR DIMM socket on the mainboard.
62
2 Align the DDR DIMM with the socket (1). Press the DDR DIMM into
the socket until the clips lock onto the DDR DIMM (2,3).
Note: The DDR DIMM sockets are slotted to ensure proper
installation. If you insert a DDR DIMM but it does not fit easily into
the socket, you may have inserted it incorrectly. Turn the DDR
DIMM around and try to insert it again.
4 Upgrading your computer
To reconfigure your computer
Your computer automatically detects the amount of additional
memory installed. Run the BIOS Setup utility to view the new value for
total system memory and make a note of it.
Replacing the hard disk
Follow these steps to replace your computer’s hard disk:
1 Remove the computer cover.
2 Remove the screw that secures the metal bracket frame to the
housing. Set the screw aside.
3 Lift up the metal bracket and pull it out (1,2).
63
4 Detach all cables connected to the hard disk.
64
4 Upgrading your computer
5 Remove the four screws that hold the hard disk to the disk frame
and detach the hard disk. Set the screws aside.
6 Insert the new hard disk into the frame and secure it with four
screws.
7 Reattach all cables to the new hard disk.
Note: Make sure that the other ends of the disk cables are
securely connected to their corresponding connectors on the
mainboard.
8 Reinstall the metal bracket frame to the housing.
9 Replace the computer cover.
65
Installing an expansion card
To install an expansion card:
1 Remove the computer cover.
2 Locate an empty PCI slot on the mainboard.
3 Remove the screw that holds the bracket to the computer. Save
the screw.
66
4 Upgrading your computer
4 Pull out the bracket on the housing opposite the selected empty
slot.
5 Remove the expansion card from its protective packaging.
6 Align the card in the empty bracket and then insert it into the slot.
Make sure that the card is properly seated.
7 Secure the card to your computer with a screw you removed
earlier.
67
8 Replace the computer cover.
When you turn on the computer, BIOS automatically detects and
assigns resources to the newly-installed devices.
68
4 Upgrading your computer
5 System utilities
This chapter describes the applications that
came with your computer.
Your computer comes with the following applications:
• Acrobat® Reader™
• LANDesk Client Manager (LDCM)
• Norton AntiVirus
• NTI CD-Maker
•PowerDVD
• BIOS utility
All of the applications that came with your computer are very easy to
use. However, if you need more help and information, you may refer
to the online help documentation provided in each software
application.
71
72
5 System utilities
Acrobat Reader
Acrobat Reader is a software that lets you view, navigate, browse and
print Adobe Portable Document Format (PDF) files on all major
computer platforms. Acrobat Reader can open your document across a
broad range of hardware and software, and it will look exactly as you
intended - with layout, fonts, links and images intact.
To run Acrobat Reader:
1. On the Windows taskbar, click on the Start button, highlight
Programs and select Acrobat Reader.
2. Select Acrobat Reader application to run the program.
For more information about Acrobat Reader, you may refer to Acrobat
Reader Help menu.
73
LDCM (optional)
LANDesk Client Manager (LDCM) allows desktop management via the
Web, standard network, or dial-up connections. It is compatible with
the leading management specifications, such as Wired for
Management 2.0, Desktop Management Interface (DMI) v2.0, and
others.
Your computer may be bundled with a LDCM installation CD. To install
LDCM:
1. Insert the LDCM installation CD into the CD or DVD drive.
Caution! Make sure that the LDCM installation CD is properly
inserted into the CD or DVD drive. Improper insertion may
damage both the CD or DVD drive.
Refer to page 23 for instructions on how to inset a CD into your
computer’s CD or DVD drive.
2. Follow all onscreen instructions until you finish installation.
For more information on how to use the LDCM, you may refer to the
LDCM Help menu.
Note: LDCM currently supports Windows 98, Windows Me,
Windows 2000 and Windows XP.
74
5 System utilities
Norton AntiVirus
Norton AntiVirus is an anti-virus software which finds and repairs
infected files, protects against viruses to keep your computer data safe
and secure. It also scans incoming email attachments for viruses. It
provides useful virus detection and repair facilities.
To install Norton AntiVirus:
1. Double-click the Norton AntiVirus icon on your Windows desktop.
2. Follow all onscreen instructions until you finish installation.
Note: After you finish installing the Norton AntiVirus software,
delete the Norton AntiVirus installer icon from your Windows
desktop.
For more information about Norton AntiVirus, you may refer to the
Norton AntiVirus Help menu.
75
NTI CD-Maker (for models with CD-RW)
The NTI CD-Maker is a CD-Recording software which allows you to
create and copy audio, data and videos to CD-RW discs.
To run NTI CD-Maker:
1. On the Windows taskbar, click on the Start button. highlight
Programs and select NTI CD-Maker.
2. Select NTI CD-Maker application to run the program.
For more information on how to use the NTI CD-Maker, you may refer
to the NTl CD-Maker Help menu.
76
5 System utilities
PowerDVD (for models with DVD)
PowerDVD is a high-quality, pure software DVD player which brings
high-quality movies and karaoke to your multimedia PC. You can play
back high resolution DVD titles or MPEG-2 files with MPEG-2 video and
Dolby Digital (AC-3) audio. PowerDVD provides a complete set of
commands for navigation and advanced features such as multi-angle
switching, multi-language and multi-subtitle selection, and parental
control. It also has the i-Power Internet Enabling feature, which links
to online DVD resources via the Power DVD Desktop Portal Page.
To run PowerDVD:
1. On the Windows taskbar, click on the Start button, highlight
Programs and select PowerDVD.
2. Select PowerDVD application to run the program.
For more information about PowerDVD, you may refer to the
PowerDVD Help menu.
77
BIOS utility
The BIOS utility is a hardware configuration program built into your
computer's Basic Input/Output System (BIOS). Since most computers
are already properly configured and optimized, there is no need to run
this utility. However, if you encounter configuration problems and get
the "Run Setup" message, you will need to run this utility.
Note: Before you run BIOS, make sure that you have saved all
open files. The computer reboots immediately after you exit
Setup.
To run the BIOS utility, press the Del key on your keyboard during
computer boot up.
78
5 System utilities
Reinstalling programs
If you uninstall one of the preinstalled programs and want to reinstall
it, do the following:
1. Make sure that the system is turned on.
2. Insert the System CD into the CD or DVD drive.
3. Select the application that you want to reinstall.
4. Follow all onscreen instructions until you finish the installation.
Recovering your system
When your operating system files is lost or damaged, the recovery
process will require you to restore your system's original factory
default settings. Follow the steps below:
1. Insert the System CD into the CD or DVD drive.
2. Reboot the system.
3. Follow all onscreen instructions.
4. Remove the System CD and insert the Recovery CD into the CD or
DVD drive.
5. After the operating system has been copied to your hard disk,
remove the Recovery CD and insert the System CD into the CD or
DVD drive.
6. Follow all onscreen instructions until you finish the installation.
Caution! Using the Recovery CD will erase all files previously
saved in your computer so make sure to back up your important
files before starting the recovery process.
Make sure that the Systems CD/Recovery CD is properly inserted
into the CD or DVD drive. Improper insertion may damage both
the CD and the drive.
6 Frequently asked
questions
This cha pte r ins tructs you on how to dea l wi th
common system problems. Read i t before
calling a techn ician if a p roblem oc curs.
Solutions to more serious problems require
opening up the computer. Do not attempt to
open the computer by yourself. Contact your
dealer or an authorized service center for
assistance.
key link: www.acersupport.com
.
81
FAQs
Acer is dedicated in bringing you a reliable and easy to maintain
computer. However, we realize that some problems may arise
unexpectedly. Below are possible questions that may arise during the
use of your computer with corresponding easy troubleshooting
solutions to the situation.
Q: I pressed the power button on but the system did not boot up.
A: Check the power indicator.
If the indicator is not lit, no power is being applied to the system. Do
the following:
• Check if you plugged the power cable properly into an electrical
outlet.
• Check if the voltage selector switch located on the rear panel of
the computer is set to the correct voltage.
• If you are using a power strip or AVR, make sure that it is plugged
in and turned on.
If the indicator is lit, check the following:
• Is a nonbootable (nonsystem) diskette in the floppy drive? If yes,
remove or replace it with a system diskette and press Ctrl + Alt +
Del to restart your computer.
• The operating system files may be damaged or missing. Insert the
startup disk you created during Windows setup into the floppy
drive and press Ctrl + Alt + Del to restart your computer. This will
automatically diagnose your system and make necessary fixes.
However, if the diagnostic utility still reports a problem, then you
may have to perform the recovery process to restore your system
to its original default factory settings.
Note: For more information about recovering your system, refer
to page 78.
82
6 Frequently asked questions
Q: Nothing appears on the screen.
A: Your computer’s power management function automatically blanks
the screen to save power. Press any key to turn the display back on.
If pressing a key does not work, you can restart your computer. If
restarting your computer does not work, contact your dealer or the
technical support center for support.
Q: My printer does not work.
A: Do any the following:
• Make sure that the printer cable is connected to a power outlet
and that it is turned on.
• Make sure that the printer cable is securely connected to the
computer. See “Connecting your printer” on page 38 for
information on how to connect a printer to your computer.
• For additional information concerning the printer, refer to the
printer’s documentation.
Q: No sound comes out from the computer.
A: Check the following:
• The volume may be muted. Under Windows, look for the volume
control icon on the taskbar. If it is crossed-out, click on the icon
and deselect the Mute option. You could also press the volume
control/mute knob on your USB keyboard to toggle from mute to
sound on.
• If headphones, earphones, or external speakers are connected to
the line-out port of your computer, the internal or built-in
speakers are automatically turned off.
Q: System cannot read a diskette, the hard disk, CD or DVD
information.
A: Check the following:
• Make sure that you are using the correct type of disc or diskette.
See “Disk drives” on page 21.
• Check if the diskette is formatted correctly. If not, format it again.
83
Caution! If you reformat a diskette, you will loose all data on it.
• Make sure the diskette or CD/DVD is properly inserted in the drive.
• Check if the CD/DVD is clean and is not scratched.
• Check your drive by using a good (i.e., undamaged) diskette or a
good disc. If your floppy drive, CD or DVD drive can not read the
information on the good diskette, CD or DVD there may be a
problem with the drive. Contact your dealer or technical support
center for assistance.
Q: System cannot write data onto the diskette, hard disk or
CD-R/CD-RW.
A: Check the following:
• Make sure the diskette or hard disk is not write-protected. See
“Disk drives” on page 21.
• Make sure that you are using the correct type of disc or diskette.
See “Disk drives” on page 21.
• Check if the diskette is formatted correctly. If not, format it again.
Caution! If you reformat a diskette, you will lose all data on it.
84
6 Frequently asked questions
Index
A
accessing the user’s guide 6
B
BIOS utility 77
C
computer cover
remove 51
replace 52
computer maintenance 4
CDs/DVDs 22
cleaning 4
diskettes 21
servicing 4
connecting options
multimedia devices 41
audio line-in device 43
earphones/headphones 42
external speakers 41
joystick 41
microphone 41
network 38, 40
printer 38
D
disk drives 21
CD-ROM/DVD-ROM/CD-RW drive
22
inserting 23
floppy drive 21
not write-protect 21
write-protect 21
hard disk drive 24
F
features 9
connectivity 9
multimedia 9
performance 9
frequently asked questions
blank screen 82
no sound 82
printer not working 82
system cannot read disk 82
85
system cannot write to disk 83
front panel 11
I
internal components 53
internet/suspend key
email 19
suspend 19
web browser 19
K
keyboard 15
application key 17
caps lock 15
cursor keys 15
function keys 15
internet/suspend keys 16
multimedia keys 16
num lock key 15
palm rest 15
programmable keys 16
scroll lock key 15
volume control/mute knob 16
Windows logo key 15
L
lock keys
caps lock 16
num lock 16
scroll lock 16
M
mouse 20
multimedia key
forward 18
play/pause 18
stop 18
R
rear panel 13
recovering your system 78
S
setting up computer 27, 29
area 27
chair 27
connecting peripherals
external monitor 34
power cable 35
USB mouse 29
86
Index
keyboard 28
monitor 28
mouse 28
system boards 54
audio board 59
mainboard 54
system utilities
Acrobat Reader 72
LDCM 73
Norton AntiVirus 74
NTI CD-Maker 75
PowerDVD 76
reinstalling programs 78
T
technical assistance 5
troubleshooting 81
turning off computer 37
software shutdown 37
suspend mode 37
turning on computer 36
U
upgrade
add memory 60
install DDR DIMM 61
reconfigure computer 62
computer 54, 60
install an expansion card 65
installation precautions
post-installation 50
replace components 54
memory 60
USB devices 44
user’s guide 6
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