TravelMate 720
User’s Guide Supplement
This supplement to the TravelMate 720 series notebook
computer user’s guide includes additional information
previously not included in the user’s guide.
Contents
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Online Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Additional Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . 6
P/N: 46.42703.001 1
Troubleshooting
Troubleshooting
The TravelMate 720 series notebook computer incorporates
an advanced design that delivers onscreen error message
reports to help you solve problems. In addition, this series
of notebook computers ship with PC-Doctor, a powerful
diagnostic tool, that helps you determine hardware
configuration and clarify hardware or software problems.
❑
If the system reports an error message or an error
symptom occurs, refer to Chapter 6 of the user’s
manual.
❑
If you suspect the system has a problem, run PC-Doctor
to diagnose it. See the following section.
Using PC-Doctor
Before running the program, take note of the following
actions you may need to take:
1. Disconnect any external devices (i.e., PC Cards, external
mouse).
2. Open System Properties to check and make sure the
components you diagnose are enabled.
To open the properties window for the system, click on
Start, Settings, Control Panel, then double-click on
System.
3. Close all application programs (i.e., fax or
communication program) if you plan to diagnose the
modem.
To run PC-Doctor, simply double-click on the PC-Doctor
icon located on the Windows desktop. You can also access
PC-Doctor by clicking on Start, Programs, PC-Doctor, then
click on the PC-Doctor program.
2 User’s Guide Supplement