Acer Incorporated makes no representations or warranties, either expressed
or implied, with respect to the contents hereof and specifically disclaims any
warranties of merchantability or fitness for any particular purpose. Any Acer
Incorporat ed software described in this manual is sold or licensed "as is".
Should the progr ams prove def ect ive f ollowing t hei r purcha se, the bu yer (and
not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of
all necessary servicing, repair, and any incidental or consequential damages
resultin g from any defect in t he softwar e. F urther, Acer Incor porat ed r eserve s
the right to revise this publication and to make cha nges from time to time in
the contents hereof without obligation of Acer Incorporated to notify any
person of such revision or changes.
Acer is a registered trademark of Acer Incorporated.
Intel is a regist ered trademark of Intel Corporation.
Pentium is a trademar k of Intel Corporation.
Other brand and product names are trademarks and/or registered
trademarks of th eir respective holders.
II
Conventions
The following conventions are used in this manual:
Screen messages
Note
Warning
Caution
Important
Denotes actual messages that appear on-
screen.
Gives bits and pieces of additional information
related to the current topic.
Alerts you to any damage that might result from
doing or not doing specific actions.
Gives precautionary measure s to avoid possible
hardware or softwar e problems.
Reminds you to do specific actions relevant to the
accomplishment of procedure s .
III
Preface
Before using this information and the product it supports, please read the following general inf ormation!
1 This Service Guide provides you with all technical information relating to
the BASIC CONFIGURATION deci ded for Acer 's "gl obal" produc t off ering.
To better fit local market requirements and enhance product competitiveness, your regional office M AY have decided to extend the functionality of
a machine (e.g. add-on card, modem, or extra memory capability). These
LOCALIZED FEATURES will NOT be covered in this generic service
guide. In such cases, please contact your regional offices or the responsible personnel/ channel to provide you with furt her technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the
most up-to-date information available on your regional web or channel. If,
for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE
PROVIDERS, your Acer o ffice may have a DI FFERENT pa rt number code
to those given i n the FRU list of this print ed Servic e Guide . You MUST use
the list provided by your regional Acer office to order FRU parts for repair
and service of cus tomer machines.
Appendix A Model Number and Configurations117
Appendix B Test Compatible Components List119
Appendix C Online Support Information125
Index127
III
IV
Chapter 1
System Introductions
This computer was designed with the user in mind. Here are just a few of its
many features:
Performa nc e
Intel® Celeron™ proc essor with 128 KB level 2 cache
64-bit ma in m em or y
Large LCD display and AGP vid eo with 256-bit graphics acceleration
Internal CD-ROM drive or DVD-ROM drive
Internal 3.5-inch floppy drive
High-capacity, Enhanced-IDE hard disk
Lithium-ion battery pack
Power management sys tem wit h standby and hibernation power saving
modes
Multimedia
ISA-based 16- bit h igh-f ideli ty s tereo audi o wit h 3-D so und and wa vetabl e
synthesizer
Play-now audio capability
Built-in dual speakers
Compact disc player control feature
Ultra-slim, high-speed CD-ROM drive or DVD-ROM drive
1
Connectivity
High-speed fax/data modem port (available in select countries)
USB (Universal Serial Bus) port
Human-centric Design and Ergonomics
All-in-one design (CD-ROM or DVD-ROM, FDD, HDD)
Lightweight and slim
Sleek, smooth and st ylish design
Full-sized keyboard
Wide and curved palm rest
Ergonomically-centered touchpad pointing device
1
Subject to local configuration
Chapter 11
CD or DVD player control
Expansi on
CardBus PC card (formerly PCMCIA) slots (two type II/I or one type III),
upper sort with ZV (Zoomed Video) port support
Port replicator option for one-step connect/disconnect from peripherals
Upgradeable memory and hard disk
2
Display
The large graphics display offers excellent viewing, excellent display quality
and high performance desktop graphics. The comput er supports two
differ ent display configurations — High Performance Addressing (HPA) or
Thin-Film Transistor (TFT).
Video Perfor m anc e
AGP video with 256-bit graphics acceleration and 2.5 MB video memory
boost video performance.
Simultaneous Display
The computer’s large display and multimedia capabilities are great for giving
presentati ons. If you prefer, you can also connect an external moni tor when
giving presentations. This computer suppor ts simultaneous LCD and CRT
display. Simultaneous di splay allows you to control the presentation from
your computer and at the same time face your audien ce. You can also
connect other out put display devi ce s such as LCD projection panels for l argeaudience presentations.
Dural Display
The computer’s unique gra phics chi p takes advant age of Windows 98’ s multi display capability, allowing you to extend your desktop to an external display
device, such as an external monitor or project or. With this feature enabled,
you can move program windows to/from the computer LCD and the exteranl
monitor.
Power Management
The power management system incorporates an “automatic LCD dim”
feature that automatically dims the LCD when the computer is powered by a
battery pack to conserve battery power.
2
Only the upp er sl ot su pp or t s Zo om ed Vid eo
2System Introductions
Opening and Closing the Display
To open the display, slide the display cover latch to the lef t and l ift up the
cover . Then til t it to a comfortab le viewing posi t ion. The comput er employ s a
microswitc h that turns off the display ( and enters standby mode) to conserve
power when you close the display cover and turns it back on when you ope n
the display cover.
Note:
If an external monitor is connected, the computer turns off the
display (but does not ent er standby mode) when you close the
display cover.
To close the display cover, fold i t down gently until the display cov er l atch
clicks int o place.
Caution:
Also, do not place any object on top of the computer when the display is
closed.
To avoid damaging the display, do not slam it when you close it.
Chapter 13
Basic Oper ati on
Indicators
The computer has si x easy- t o-read status indi cat ors ( LEDs) under the d is play
screen.
The Power and Standby indi cators are visible even when you close the
display cover so you can see the status of the computer while the cover is
closed.
#IconFunctionDescription
1PowerLigh ts when the c omputer is on.
Blinks when a battery-low condition occurs.
2StandbyLight s when the computer enters Standby
mode.
3Media
Activity
4Battery
Charge
5Caps LockLights when Caps Lock is activat ed
6Num Lock
(Fn-F11)
Lights when the floppy drive, hard disk or
CD-ROM drive or DVD-ROM drive is
active.
Lights when the battery is bein g charged.
Lights when Numeric Lock is activated
4System Introductions
Keyboard
The keyboard has full-sized ke ys and an embedded keyp ad, separate cursor
keys, two Windows keys and twelve function keys.
Special Keys
Lock Keys
The keyboard has three lock keys which you can toggle on and off.
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed are in
uppercase.
Num Lock
(Fn-F11)
Scroll Lock
(Fn-F12)
When Num Lock is on, the embedded keypad is in numeric
mode. The keys function as a calculator (complete with the
arithmetic operators +, -, *, and /). Use this mode when you
need to d o a lot of numeric data entry. A better solution would
be to conn ect an exte rnal keypad.
When Scroll Lock is on, the screen moves one line up or down
when you press ↑ or ↓ respectively. Scroll Lock does not work
with some applications.
Chapter 15
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop num eri c keypad. It
is indicated by sm all characters located on the upper right corner of the
keycaps. To simplify the key boar d lege nd, cursor -c ontrol key symbol s are not
printed on the keys.
Desired AccessNum Lock OnNum Lock Off
Number keys on
embedded keypad
Cursor-control keys on
embedded keypad
Main keyboard keysHold Fn while typing letters
Type numbers in a norma l
manner.
Hold Shift while using
cursor-control keys.
on embedded keypad.
Hold Fn while
using cursorcontr ol ke y s.
Type the letters in
a normal manner.
Note:
If an external keyboard or keypad is connected to the comput er,
the NumLock feature aut om atically shifts from the int ernal
keyboard to the external keyboard or keypad.
6System Introductions
Windows Keys
The keyboard has two keys that perform Windows-speci fic functions.
KeyDescription
Windows logo keyStart button. Combinations with this key perform
Application key
(Fn-Application key)
special functions. Below are a few examples:
+ Tab (Activates next Taskbar button)
+ E (Explores My Computer)
+ F (Finds a Document)
+ M (Minim izes All)
Shift + + M (Undoe s Minimize Al l)
+ R (Displays the Run dialog box)
Opens the application’s context menu (same as rightclick).
The Euro Symbol
If your keyboar d is i n any of the following languages -- United StatesInternational, United Kingdom, French , German, Italian, Spanish,
Portuguese, Dani sh, Swiss German, Swiss French, Czech , Bel gian,
Norwegian, Hungarian, Turkish, Swedish or Finnish -- you can type the Euro
symbol on your keyboard.
Note:
Important! (for US keyboard users): The keyboard type is set
when you first set up Windows. For the Euro symbol to work, the
keyboard type has to be set to United States-International.
Chapter 17
To verify the keyboard type:
1. Click on
Start, Settings, Control Panel
.
2. Double-click on Keyboard.
3. Click on the Language tab.
4. V eri fy that the ke yboard t ype u sed for "En Engl ish (Uni ted St at es)" is s et to
United States-International.
5. If not, select and click on Properties; then select Unit ed S tates-Intern atio n a l and click on OK.
6. Click on OK.
To type the Euro symbol:
1. Locate the Euro symbol on your keyboard.
2. Open a text editor or word processor.
3. Hold Alt Gr and press the Euro symbol.
The Alt Gr is only used together with the Euro symbol. Some
Note:
fonts and software do not support the Euro symbol. Please refer
to http://www.microsoft.com/typography/faq/faq12.htm for
more information .
Hot Keys
The computer empl oys hot keys or key combinations to access most of the
computer’s controls like screen contrast and brightness, volume output and
the BIOS setup utility.
Hot KeyIconFunctionDescription
Fn-F1Hotkey helpDisplays a list of the hotkeys and
their functions.
Fn-F2SetupAccesses the notebook
configuration ut ility. .
8System Introductions
Hot KeyIconFunctionDescription
Fn-F3StandbyPuts the computer in Standby
mode. Pres s any key to ret urn.
See “Sy st em St an db y Mode” to
learn more about Standby mode.
Fn-F4HibernationPuts the computer in Hibernation
mode (if Sleep Manager, the
hibernation utility, is installed, valid
and enab led). Press the power
switch to resume.
Otherwise, the computer issues a
warnign beep and continues
operation. See "Hibernation
Mode" for more about Hibernation
mode.
Fn-F5Display toggleSwitches display output between
Fn-F6Screen blankT urns the display screen backlight
Fn-F7Touchpad on/offTurns the internal touchpad on
Fn-F8Speaker on/offTurns the speakers on and off;
the display screen, external
monit or (if co nnected) an d both
the display screen and external
monitor.
off to save power. Press any key
to return.
and of f.
When you connect an external
PS/2 mouse, the computer
automatically disables the
touchpad.
mutes the sound.
Fn-
Fn-
Fn-
Fn-
↑
↓
→
←
Contrast upIncreases the screen contrast
Contrast downDecreases the screen contrast
Brightness upIncreases the screen brightness.
Brightness
down
(available only for models with
HPA displays).
(available only for models with
HPA displays).
Decreases the screen brightn ess.
Chapter 19
Activating Hotkeys
When activating hotkeys, press and hold the f irst key Fn before pressing t he
other key in the hotkey combination.
Keyboard Ergo nomics
Located below the keyboard, the wide and curved palm rest is ergonomically
designed to provi de you with a very comfortable place to rest your hands
while you type.
10System Introduct ions
T ouchpad
The built-in touchpad is a PS/2-compatible point ing device that senses
movement on its surface . This mean s the curs or respon ds as you move your
finger on the surface of the touchpad. The central location on the palm rest
provides optimum comfort and support.
Note:
When you connect an external PS/2 mouse, the computer
automatically disables the internal touchpad.
Chapter 11 1
Touchpad Basics
The following items teach you how to use the touchpad:
1. Move your finger across the touchpad to move the cursor.
2. Press the left and ri ght buttons located on the edge of the touc hpad to do
selection and execution function s. These two buttons are similar to the left
and right buttons on a m ouse. Tapping on the touchpad produces similar
results.
FunctionLeft ButtonRight ButtonTap
ExecuteClick twice
quickly
SelectClick onceTap once
DragClick an d hold,
then use finger
to drag the
cursor on the
touchpad
Access
context
menu
Note:
Keep your fingers dr y and clean when using the touchpad. Also
Click o nce
keep the touchpad dry and clean. The touchpad is sensitive to
finger movements. Hence, the lighter the touch, the better the
response. Tapping too hard wil l not increase the touchpad’s
responsiveness.
T ap tw ice (at the sa me speed
as doub le -cl ic ki ng the mo us e
butto n)
T ap tw ice (at the sa me speed
as doub le -cl ic ki ng the mo us e
button) and hold finger to the
touchpad on the second tap
to drag the cursor
12System Introduct ions
Hardware Configuration and Specification
Memory Address Map
Memory AddressSizeFunction
00000000-0009FFFF640 KB Base memory
000A0000-000BFFFF128 KBVideo memory
000C0000-000CBFFF40 KBVideo BIOS
000E0000-000FFFFF128 KBSystem BIOS
001000 00 -t o p lim i ted
DRQ0Audio(optional)
DRQ1ECP or Audio(optional)
DRQ2Floppy
DRQ3ECP(optional)
DRQ4DMA controller
DRQ5Not used
DRQ6Not used
DRQ7Not used
I/O Address Map
I/O AddressFunction
000-00FDMA controller-1
020-021Interrupt controller-1
040-043Timer 1
060, 064Keyboard controller 8742 chip select
061System speaker out
040B DMA controller-1
061System speaker
070-071Real-time clo ck and NMI mask
080-08FDMA page register
0A0-0A1Interrupt controller-2
0C0-0DFDMA controller-2
0F0-0FFNumeric data processor
120-13F, 180-18FPower ma n ag em ent controller
170-1772nd EIDE device (CD-ROM) select
1F0-1F71st EIDE device (hard drive) select
220-22FAudio
240-24FAudio(optional)
278-27FParallel port 3
2E8-2E FLT Win modem or COM4 (optional)
2F8-2FFCOM2 or LT Win modem(optional)
378, 37AParallel port 2
3BC-3BEparaller port 1
14System Introduct ions
I/O Address Map
I/O AddressFunction
3B0-3B B, 3C 0 - 3DFVideo Con tro ller
3F0h-3F7Standa r d Flo pp y D is k Cont ro ll er
3E8-3EFCOM3 or LT Win modem(optional)
3F0-3F7Floppy disk controller
3F8-3FFCOM1 or LT Win modem(optional)
480-48F, 4D6 DMA contr o ll er- 1
4D0-4D1, CF8-CFFPCI configuration register
Processor
ItemSpecification
CPU ty peIntel Mobile Celeron-300
MHz processor -- Intel
Pentium architecture,
64 bit data bus, 16K-Byte
code cache, 16 K-Bytes
write back data, cache, with
MMX technology
CPU pack age BGA packageBGA packag e
CPU core voltage1.6 V1.6 V
CPU I/O vol tag e2.5 V.2.5 V.
Intel Mobile Celeron-333
MHz processor -- Intel
Pentium architecture,
64 bit data bus, 16K-Byte
code cache, 16 K-Bytes
write back data, cache, with
MMX technology
ItemSpecificati on
CPU typeIntel Mobile
Pentium II Dixon300 processor-Inte l Pentium
architecture,
64 bit data bus,
16K-Byte code
cache, 16 K-Bytes
write back data,
cache, with MMX
technology
CPU package BGA packageBGA packageBGA package
CPU core
voltage
CPU I/O
voltage
1.61.6 V 1.6 V
2.5 V 2.5 V 2.5 V
Intel Mobile
Pentium II Dixon333 processor-Intel Pentium
architecture,
64 bit data bus,
16K-Byte code
cache, 16 KBytes wri te back
data, cache, with
MMX technology
Intel Mobile
Pentium II Dixon366 processor-Intel Pentium
architecture,
64 bit data bus,
16K-Byte code
cache, 16 KBytes write back
data, cache, with
MMX technology
Chapter 115
BIOS
ItemSpecification
BIOS vendorAcer
BIOS VersionV 3.0
BIOS ROM typeFlash ROM
BIOS RO M si ze256KB
BIOS package 32-pin TSOP
Supports protocolPCI 2.1, SMI & APM 1.2, DMI 2.00.1, E-IDE, ACPI,
Parallel port controllerNS PC97338-A2
Number of parallel ports1
LocationRear side
Connector type25-pin D-type connector, in female type.
Parallel port function controlEnable/Diable by BIOS Setup
Supports ECP Yes (set by BIOS setup)
Optional ECP DMA channel
(in BIOS Setup)
Optional parallel port I/O address
(in BIOS Setup)
Optional parallel port IRQ
(in BIOS Setup)
DMA channel 1
DMA channel 3
3BCh, 378h, 278h
IRQ5, IRQ7
Serial Port
ItemSpecification
Serial port contr ollerN S P C97338-A2
Number of serial ports1
Supports 16550 UARTYes
Connector type9-pin D-type connector, i n male type
Location Rear side
Serial port function controlEnable/disable by BIOS Setup
Optional serial port
(in BIOS Setup)
Optional serial port IRQ
(in BIOS Setup)
3F8h, 2F8h, 3E8h, 2E8h,
IRQ4, IRQ11
18System Introduct ions
Audio
ItemSpecification
Audio ControllerESS Solo-1 E (ES 1946)
Audio onboard or optionalBuilt-in
Mono or StereoStereo
Resolution16-bit
CompatibilitySB-Pro, Windows Sound System
Mixed sound sourceVoice, Synthesize r, Lin e-in,
Voice channe l8 -/1 6- b it, mon o/stere o
Sampling rate44.1 KHz
Internal microphoneYes, on the left-higher corner of LCD
Internal speaker / QuantityYes / 2 pieces, on both hinge sides
Supports PnP DMA channelDMA channel 0
Supports PnP IRQIRQ5
(WSS), MPU-401, OPL3, OPL3-SA3
Microphone, CD
panel
DMA ch an ne l 1
PCMCIA
ItemSpecification
PCMCIA controllerO2 OZ6833T D Version
Supports card typeType-II / type-III
Number of slotsTwo type-II or one type-III
Access locationRight side
Supports ZV (Zoomed Video) portY es (for upper slot)
Supports 32 bit CardBus Yes (IRQ9, for both slots)
Modem
ItemSpecification
ChipsetLucent 1646
Fax modem data baud rate (bps)14.4 K
Data modem data baud rate (bps)56 K
Supports modem protocolV.90 data modem, V. 17 fax modem,
and digital line protection operation
Modem connector typeRJ45 (Capable of RJ11)
Modem connector loc ationRight si de
Chapter 119
Keyboard
ItemSpecification
Keyboard controllerMitsubishi M38867 VJG TQFP
Keyboard vendor & model nameAPI
Total num b er of ke yp ads84-/85-/88-key
Windows 95 keysYes
Internal & external keyboard work
simultaneously
Yes
Diskette Drive
ItemSpecification
Vendor & model nameMitsu mi D353F3
Floppy Disk Specifications
Media reco gnition2DD (720KB )2HD (1.2MB ,
3-mode )
Sectors / track91518
Tracks808080
Data transfer rate (Kbit/s)250500500
2HD (1.44MB)
Rotational speed
(RPM)
Read/write heads2
Encoding methodMFM / FM
Power Requirement
Input Voltage (V)+5V ±10%
300 360300
Hard Disk Drive
ItemSpecification
Vendor & Model NameIBM DKLA-2 4320IBM DADA -26480
Drive Format
Capacity (MB)43206480
Bytes per sector512512
Logical heads1515
Logical sectors6363
Drive Format
Logical cylinders894413424
20System Introduct ions
Hard Disk Drive
ItemSpecification
Physical read/write heads46
Disks23
Spindle speed (RPM)42004200
Performance Specifications
Buffer size 512KB512KB
InterfaceIDE(ATA-4)IDE(ATA-4)
Data transfer rate (disk-
buffer, Mbytes/s)
Data transfer rate
(host~buffer, Mbytes/s)
DC Power Requirements
Voltage tolerance5+-5%5+-5%
7.7~12.861.5~102.6
16.6 (PIO mode 4)
33.3 (Ultra DMA mode
2)
16.6 (PIO mode 4)
33.3 (Ultra DMA mode
2)
CD-ROM
ItemSpecification
Vendor & Model NameTEAC CD-224E-A26
Performance Specification
Transfer rate (KB/sec)1,546KB/sec ~ 3,600KB/sec. (FULL -
CD-R/W
Loadin g mechanism Draw er with soft eject and emergency
eject hole
Power Requirement
Input Voltage 5 V
Chapter 121
Battery Pack
ItemSpecification
Vendor & model nameSanyo BTP-2231
Battery TypeLi-Ion
Pack capacity 3200 mAH
Cell voltage 3.7 V
Number of battery call8
Packag e co nfigura tio n2P4S
Packag e voltage 1 4.8V
DC-DC/Charger Board
ItemSpecification
Vendor & model nameAmbit T62.120.C.00
Input voltageAC adapter: 19V-21V