The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed
or implied, with respect to the contents hereof and specifically disclaims any
warranties of merchantability or fi tness for any particular purpose . Any Acer
Incorporated sof tware described in this manual is sold or licensed "as is ".
Should the programs prove defective following their purchase , t he buyer (and
not Acer Incorporated, its distrib u tor, or it s dealer) assumes the en tire cost of
all necessary servicing, repair, and any i ncidental or consequential damages
resultin g fro m an y defect in the softw are.
Acer is a registered trademark of Acer Corporation.
Intel is a regist ered trademark of Intel Corporation.
Pentium and Penti um II ar e trademarks of Intel Corporation.
Other bran d a nd p roduct names are trad emarks and/ or r egist ered t r ademarks
of their respective holders.
II
Conventions
The foll owing convent ions are used in this manual:
Screen messages
NOTE
WARNING
CAUTION
IMPORTANT
Denotes actual messages that appear onscreen.
Gives bits and pi eces of additional information related to the cur rent topic.
Alerts you to any damage that might result
from doing or not doing specific actions.
Gives pre cautionary measures to avoid possible hardware or software problems.
Reminds you to do specif ic actions relevant
to the accomplishment of procedures.
III
Preface
Before using this information and t he product it supports, please read the following general information!
1 This Service Guide provides you with all technica l i nformation relating to
the BASIC CONFIGURATI ON decided for Acer's "glob al" produc t offering.
To better fit local market requirements and enhance product competiti veness, your regional office MAY have decided to extend the functionalit y of
a machine (e.g. add-on card, modem, or extra memory capability). These
LOCALIZED FEATURES will NOT be covered in thi s generi c service
guide. In suc h cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
2 Please note WHEN ORDERING FRU PARTS, that you should check the
most up-to-dat e inf ormation available on yo ur region al web or channel. If ,
for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVI DERS, your Acer offi ce ma y ha ve a DIFFERENT part number code t o those
given in th e FRU list of this printed Service Guide. You MUST use the list
provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
Chapter 6FRU (Field Replaceable Unit) List
Appendix A Model Number and Configurations
Appendix B Test Compatible Components List
Appendix C Online Support Information
8Table of Contents
Chapter 1
System Introductions
This computer was designed with the user in mind. Here are just a few of its
many features:
Performance
Intel Pentium ® II Dixon 300/333/366 processor
64-bit main memory and L2 cache memory
Large and vibrant Thin-Film-Transistor (TFT) SVGA Liquid Crystal
Display (LCD)
64-bit PCI/AGP graphi cs acceleration with 2.5MB graphics memory
Power management system wit h APM (Advanced Power Management)
or ACPI (Advanced Configuration and Power Interface) support
Multimedia
16-bit high-fidelity PCI stereo audio with 3- D sound and wavetable
synthesizer
Built-in speaker
EasyLink™ Combo Drive (CD-ROM or DVD-ROM)
Dual display capability
DVD playback capability (with DVD-equipped EasyLink™ DVD Combo
Drive)
Connectivity
High-speed fax/ data PCI modem
Fast infrared (FIR) wireless communication
Universal Serial Bus (USB) port
Human-centric Design and Ergonomics
Ultra-slim, sleek, smooth and stylish desi gn
Full-sized keyboard
Wide and curved palm rest
Ergonomicall y-centered touchpad pointing device with scroll function
Chapter 19
Expansion
CardBus PC Card (formerly PCMCIA) slot (one type II) with Zoomed
Video (ZV) support
Upgradeable memory and hard disk
Display
The large graphics display offers excellent viewing, display quality and
desktop perfor m ance graphics. The computer support s a Thin-Film
Tran sistor (TFT) liquid crystal display (LCD) displaying 32-bit true-color at
800x600 Super Video Graphics Array (SVGA) resolution.
Video Performance
PCI local bus video with 64-bit graphics acceleration and 2.5MB high-speed
Synchronous Graphics Random Access Memory (SGRAM) boost video
performance. The video also includes 3D capabiliti es such as Goraud
shading, and Z-buffering, as well as DVD playback support.
Simultaneous Display
The computer’s large display and multimedia capabilities are great for giving
presentati ons. If you prefer, you can also connect an external moni tor when
giving presentations. This computer suppor ts simultaneous LCD and CRT
display. Simultaneous di splay allows you to control the presentation from
your computer and at the same time face your audience. You can also
connect other out put display devi ce s such as LCD projection panels for l argeaudience presentations.
Power Management
The power management system incorporates an "automatic LCD dim"
feature tha t automat ical ly deci des the be st settings f or your di splay and at the
same time conserve s power. See “Power Management ” on pag e 38 for more
informati on on power management features.
Dual Display
The computer’s video chip takes advantage of Windows 98’s multi-display
capability, allowing you to extend your desktop to an extern al di splay device,
such as an external monitor or projector. With this feature enabled, you can
move program windows to and from the computer LCD and external display
device.
10System Introduct ions
Opening and Closing the Display
To open the display, slide the dis play cover latch to the left and lif t up t he
cover . Then til t it to a comfortab le viewing posi t ion. The comput er employ s a
microswitc h that turns off the display (and enter s Standby mode) to con serve
power when you close the display cover, and tur ns it back on when you open
the display cover.
Note: If an external moni tor is connected, the computer turns off the
display (but does not enter standby mode) when you close the
display cover.
To close the display cover, fold it down gently until the display cover l atch
clicks int o place.
Warni ng:To avoid damaging the display, do not slam it when you close
it. Also, do not place any object on top of the computer when
the display is closed.
Chapter 11 1
Basic Oper ati on
Indicators
The computer has six easy-to-read status i cons on the right of the display
screen.
The Power and Standby stat us icons are visible even when you close th e
display cover so you can see the status of the computer while the cover is
closed.
#IconFunctionDescription
1PowerLight s when the co mputer is on.
2StandbyLights when the computer enters Standby
mode.
3Media ActivityLights when the floppy drive, hard disk or
EasyLink™ Combo Drive is active .
4Battery ChargeLight s when the ba ttery is being charged.
5Caps LockLight s when Caps Lock is acti vated.
6Num Lo ckLights whe n N um Loc k is act iv ate d.
12System Introduct ions
Keyboard
The keyboard has full-sized keys and an embedded keyp ad, separate cursor
keys, two Windows keys and twelve function keys.
Special Keys
Lock Keys
The keyboard has three lock keys which you can toggle on and off .
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed a re in
uppercase.
Num Lock
(Fn-F11)
Scroll Lock
(Fn-F12)
When Num Lock is on, the embedded keypad is in numeric mode.
The keys function as a calcu lator (complete with the arithmetic
operators +, -, *, and /). Use this mode when you need to do a lot
of numeric data entry. A better solution would be to connect an
external keypad.
When Scroll Lock is on, the scr een moves one line up or down
when you press the up or down arrow keys respectively. Scroll
Lock does not work with some applications.
Chapter 113
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeri c keypad. It
is indicated by sm all characters located on the uppe r ri ght corner of the
keycaps. To simplif y the key board l ege nd, cur sor -cont rol k ey symbols are not
printed on the keys
.
Desired AccessNum Lock OnNum Lock Off
Number keys on
embedded keypad
Cursor-control keys
on embedded
keypad
Main keyboard keysHold Fn while typing letters
Type numbers in a normal
manner.
Hold Shift while using cursorcontrol ke y s.
on embedded keypad.
Hold Fn w hile using
cursor-control keys.
Type the letters in a
normal manner.
Note: If an externa l keyboard or keypad is connected to the computer,
the numlock feature automatically shifts from the internal
keyboard to the external keyboard or keypad.
14System Introduct ions
Windows Keys
The keyboard has two keys that perform Windows-speci fi c functions.
KeyDescription
Windows logo
key
Application keyOpens a context menu (same as a right-click).
Start button. Combinations with this key perform shortcut
functions. Below are a few examples:
+ Tab (Activates next taskbar button)
+ E (Explores My Computer)
+ F (Finds Document)
+ M (Minimizes All)
Shift + + M (Undoes Minimize All)
+ R (Dis plays the Run... dialog box)
Chapter 115
Hot Keys
The computer empl oys hot keys or key combinations to access most of the
computer’s controls like screen contrast and brightness, volume out put and
the BIOS Utility.
To activate hot keys, press and hold the Fn key before press ing the other key
in the hot key combination.
Hot KeyIconFunctionDescription
Fn-F1Hot Key HelpDisplays help on hot keys.
Fn-F2SetupAccesses the computer’s
configuration utility.
Fn-F3StandbyPuts the computer in Standby
mode. Press any key to
resume.
See “Standby Mode” on page
39.
16System Introduct ions
Hot KeyIconFunctionDescription
Fn-F4Hibernation or
Sleep
Fn-F5Display ToggleSwitches display output
Fn-F6Screen BlankTurns the display screen
Fn-F7Touchpad ToggleTurns the internal touchpad on
Puts the computer in
Hibern ation Mode (if Sleep
Manager is installed, valid and
enabled). Press the power
switch to resume. Otherwise,
the computer enter s Standby
mode.
See “Hib ernatio n Mode” on page
39.
If ACPI support is
Note:
enabled, pressing this key puts
the computer in Sleep mode.
See “Sleep Mode (ACPI)” on
page 40 for more about ACPI
Sleep mo de.
between the displa y screen,
external monitor (if connected)
and both the display screen and
exter nal monitor.
backlight off to save power.
Pres s an y ke y to return.
and of f.
Fn-F8Speaker T oggleTurns the speakers on and off.
Fn-left
arrow
Fn-right
arrow
Fn-up
arrow
Fn-down
arrow
Brightness DownDecreases the screen
brightness.
Brightness UpIncreases the screen brightness.
Volume UpIncreases the volume.
Volume DownDecreases the volume.
Chapter 117
Keyboard Ergonomics
Located below the keyboard, the wide and curved palm rest is ergon omically
designed to provi de you with a very comfortable place to rest your hands
while you type.
18System Introduct ions
T ouchpad
The built-in touchpad is a PS/2-compatible point ing device that senses
movement on its surface . This mean s the curs or respon ds as you move your
finger on the surface of the touchpad. The central location on the palm rest
provides optimum comfort and support.
Note:
When using an external mouse, you can press Fn-F7 to disable
the internal to uchpa d. If y ou want to use an ext erna l PS/2 mouse ,
first enable the tou chpad, connect the external PS/2 mouse, then
disable the touch pad if necessary .
The touchpad also has scroll functions with the center button(s).
Touchpad Basics
The following items teach you how to use the touchpad:
Move your finger across the touchpad to move the cursor.
Press the left (1) and right (3) buttons located on the edge of the
touchpad to do selec tion and execution functions. These two buttons
are similar to the left and right buttons on a mouse. Tapping on the
touchpad produces similar results.
Chapter 119
Use the center (2) buttons (top and bottom) to scroll up or down a page.
This button mimi cs your cursor pressing on the right scroll bar of
Windows applicat ions.
Function
ExecuteClick twice
SelectClick onceTap once
DragClick and
Access
context
menu
ScrollClick (and
Left
Button
quickly
hold, then
use finger
to drag the
cursor on
the
touchpad
Right
Button
Click once
Center
Button
hold) the
up/down
buttons
Tap
Tap twice (at the
same spee d as
doubl e-c licking a
mouse button)
Tap twice (at the
same spee d as
double-click a
mouse button) then
hold finger to the
touchpad on the
second tap and
drag the cursor
Note: Keep your fingers dry and clean when using the touchpad. Also
keep the touchpad dry and clean. The touchpad is sensitive to
finger movements. Hence, the lighter the touch, the better the
response. Tapping too hard will not increase the touchpad’s
responsiveness.
20System Introduct ions
I/O Ports
Left Ports
#PortConnec ts to.. .
1EasyLink™ Combo
Drive connector
EasyL ink ™ Com bo Drive.
EasyLink™ Combo Drive
The EasyLink™ Combo Drive is a two-in-one floppy/CD-ROM or floppy /
DVD-ROM “combo” drive that connects externally to the computer.
The floppy drive reads and writes standard 3.5-inch d iskettes. The CD-ROM
or DVD-ROM drive provides the latest in multimedia in a mobil e world.
Note:
When you connect the EasyLink™ Combo Drive into the
connector please insure the connection is correct and complete.
00000000-0009FFFF640 KB Base memory
000A0000-000BFFFF128 KBVideo memory
000C0000-000C9FFF40 KBVideo BIOS
000CA000-000CBFFF8 KBI/O ROM
000E0000-000FFFFF128 KBSystem BIOS
001000 00 -t o p lim i ted
04301000-04301FFF
04302000-04302FFF
0430000-04300FFFF
FFFF0000-FFFFFFFF64 KB System board extension for
Interrupt Channe l Assi gnm ent
Interrupt Channe lFunction
NMISystem errors
IRQ0System timer
IRQ1Keyboard
IRQ2Cascade
IRQ3R2 Card
IRQ4COM1
IRQ5Audio or LPT1 (optional)
IRQ6Floppy
IRQ7LPT1 or Audio (optional)
IRQ8Real time clock
IRQ9Card bus / ACPI / Modem
IRQ10USB
IRQ11FIR
IRQ12P S2 po in ting device
IRQ13Numeric data processor
IRQ141st EIDE device (hard disk)
IRQ152nd EIDE device (CD-ROM drive)
- 4 KB
4 KB
64 KB
Extended (DIMM) memory
PCMCIA controller (slot 1)
PCMCIA controller (slot 2)
USB controller
PnP BIOS
24System Introduct ions
DMA Channel Assignment
DMA ChannelFunction
DRQ0Audio or FIR(optional)
DRQ1ECP or Audio or FIR(optional)
DRQ2Floppy
DRQ3ECP or FIR(optional)
DRQ4Not Used
DRQ5Not used
DRQ6Not used
DRQ7Not used
180-18F
170-1772nd EIDE device (CD-R OM) select
1F0-1F71st E IDE device (h ard drive) select
220-22FAudio
240-24FAudio(optional)
278-27FParallel port 3
2E8-2EFCOM4
2F8-2FFCOM2 or FIR(optional)
378, 37AParallel port 2
Power management controller
Chapter 125
I/O Address Map
I/O AddressFunction
3BC-3BEparaller por t 1
3B0-3B B
3C0-3D F
3F0h-3F7Standard Floppy Disk Controller
3E8-3EFCOM3 or LT Win modem(optional)
3F0-3F7Floppy disk controller
3F8-3FFCOM1
480-48F, 4D6 DMA controller-1
4D0-4D1
CF8-CFF
Video Controller
PCI configuration register
Processor
ItemSpecification
CPU typeIntel Pentium II Dixon 300/333/366 MHz processor
CPU package BGA package
CPU core voltagePentium II 300/333 MHz with core voltage 1.60V
CPU I/O voltagePentium II 300/333 with I/O voltage 1.60V
with 256KB L2 on-die Cache
Pentium II 366 with core voltage 1.70V
Pentium II 366 with I/O voltage 1.70V
BIOS
ItemSpecification
BIOS vendorAcer
BIOS VersionV 3.0
BIOS ROM typeFlash ROM
BIOS RO M si ze256KB
BIOS pack age32-pi n PLC C
Supports protocolACPI 1.0a, APM 1.2, PCCard 95, SM BIOS 2.1, ECP/
IEEE 1284, IrDA, PCI 2.1, PnP 1.0a,PS/2 keyboard
and mouse, USB, VESA VGA BIOS, DDC-2B,
CD-ROM bootable, Windows keyboard Microsoft
Simple Boot Flag
BIOS password controlSet by switch, see SW2(swtich 6) settings
26System Introduct ions
System Memory
ItemSpecification
Memory controllerALi M1621
Onboard memory size0MB
DIMM socket number2 socke ts (2 banks)
Supports memory size per socket32/64/128 MB
Supports maximum memory size256MB (128MB x 2)
Supports DIMM ty peSynchronous DRAM
Supports DIMM Speed66MHz
Supports DIMM voltage3.3V
Suppor ts DIMM package144-pin DI MM
Memory module combinationsY ou can install memory modules in any
combina tions as long as they matc h
the above specifications.
DIMM Combinations
Slot 1 (Inside)Slot 2 (Outside)Total Memory
32MB032MB
32MB32M B64M B
32MB64M B96M B
32MB128M B160M B
64MB064MB
64MB32M B96M B
64MB64M B128M B
64MB128M B192M B
128MB0128MB
128MB32MB160MB
128MB64MB192MB
128MB128MB256MB
Above table lists some system memory configurations. You may combine
DIMMs with various capacities to form other combinations.
Note: The shipping specification for DIMM combination is 32 MB in slot
1.
Chapter 127
Video Memory
ItemSpecification
Fixed or upgradeableFixed, buil t-in video controller
Video memory size2.5MB
Video
ItemSpecification
Chip vendorTrident
Chip nameCY95 25 D VD
Chip vo ltage3.3 Volts
Supports ZV (Zoomed Video) portYes
Graph interface AGP (Accelerated Graphics Port) bus
Maximum resolution (LCD)1024x768 (16 bits colors)
Maximum resolution (CRT)1600x1280 (256 colors)
Parallel port controllerNS PC97338VJG
Number of parallel ports1
Locati onRear side
Connector type25-pin D-type connector, in female
Parallel port function controlEnable/Diable by BIOS Setup
Supports ECP Yes (set by BIOS setup)
Optional ECP DMA channel
(in BIOS Setup)
Optional parallel port I/O address
(in BIOS Setup)
Optional parallel port IRQ
(in BIOS Setup)
type.
DMA ch an ne l 1 and 3
3BCh, 378h, 278h
IRQ5, IRQ7
Serial Port
ItemSpecification
Serial port controllerNS PC97338VJG
Number of serial ports1
Supports 16550 UARTYes
Connector type9-pin D-type connector, i n male type
Location Rear side
Serial port function controlEnable/disable by BIOS Setup
Optional serial port (in BI OS Setup)3F8h, 3E8h, 2E8h
Optional serial port IRQ
(in BIOS Setup)
IRQ4, IRQ11
Chapter 129
IrDA FIR Port
IrDA FIR port controllerNS PC 97338VJG
Number of IrDA FIR ports1
Location Rear side
IrDA FIR port function controlEnable/disable by BIOS Setup
Optional IrDA FIR port
(in BIOS Setup)
Optional IrDA FIR port IRQ
(in BIOS Setup)
Optional IrDA FIR port DRQ
(in BIOS Setup)
2F8h, 3F8h, 3E8h, 2E8h
IRQ3, IRQ4, IRQ10, IRQ11
DRQ3, DRQ1, DRQ0
Audio
ItemSpecification
Audio ControllerESS ES1946 Solo-1E
Audio onboard or optionalBuilt-in
Mono or StereoSte reo
Resolution16-bit
CompatibilitySB-Pro, Windows Sound System