Acer Timeline 4810T User manual

Alienware 17 R2 Service Manual
Computer Model: Alienware 17 R2 Regulatory Model: P43F Regulatory Type: P43F001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and
international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2014 - 12
Rev. A00
Contents
Before working inside your computer........................ 12
Before you begin ............................................................................................... 12
Safety instructions............................................................................................ 12
Recommended tools..........................................................................................14
After working inside your computer........................... 15
Removing the base panel................................................. 16
Procedure...........................................................................................................16
Replacing the base panel..................................................19
Procedure...........................................................................................................19
Removing the memory modules..................................20
Prerequisites.....................................................................................................20
Procedure..........................................................................................................20
Replacing the memory modules...................................22
Procedure.......................................................................................................... 22
Post-requisites..................................................................................................23
Removing the solid-state drives..................................24
Prerequisites.....................................................................................................24
Procedure..........................................................................................................24
Replacing the solid-state drives...................................26
Procedure.......................................................................................................... 26
Post-requisites..................................................................................................26
Removing the hard drive.................................................. 27
Prerequisites..................................................................................................... 27
Procedure.......................................................................................................... 27
Replacing the hard drive..................................................30
Procedure..........................................................................................................30
Post-requisites................................................................................................. 30
Removing the wireless card............................................ 31
Prerequisites......................................................................................................31
Procedure...........................................................................................................31
Replacing the wireless card............................................33
Procedure..........................................................................................................33
Post-requisites..................................................................................................33
Removing the palm rest................................................... 34
Prerequisites.....................................................................................................34
Procedure..........................................................................................................35
Replacing the palm rest.....................................................41
Procedure...........................................................................................................41
Post-requisites.................................................................................................. 41
Removing the power-button board............................ 42
Prerequisites.....................................................................................................42
Procedure..........................................................................................................42
Replacing the power-button board............................ 44
Procedure..........................................................................................................44
Post-requisites..................................................................................................44
Removing the status-light board.................................45
Prerequisites.....................................................................................................45
Procedure..........................................................................................................45
Replacing the status-light board................................. 47
Procedure.......................................................................................................... 47
Post-requisites.................................................................................................. 47
Removing the keyboard...................................................48
Prerequisites.....................................................................................................48
Procedure..........................................................................................................48
Replacing the keyboard....................................................52
Procedure..........................................................................................................52
Post-requisites..................................................................................................52
Removing the touch pad..................................................53
Prerequisites.....................................................................................................53
Procedure..........................................................................................................54
Replacing the touch pad.................................................. 56
Procedure..........................................................................................................56
Post-requisites..................................................................................................56
Removing the display assembly...................................57
Prerequisites..................................................................................................... 57
Procedure.......................................................................................................... 57
Replacing the display assembly....................................61
Procedure...........................................................................................................61
Post-requisites.................................................................................................. 61
Removing the battery....................................................... 62
Prerequisites.....................................................................................................62
Procedure..........................................................................................................62
Replacing the battery........................................................65
Procedure..........................................................................................................65
Post-requisites..................................................................................................65
Removing the I/O board....................................................66
Prerequisites.....................................................................................................66
Procedure..........................................................................................................66
Replacing the I/O board.................................................... 68
Procedure..........................................................................................................68
Post-requisites................................................................................................. 68
Removing the speakers....................................................69
Prerequisites.....................................................................................................69
Procedure..........................................................................................................69
Replacing the speakers.....................................................72
Procedure.......................................................................................................... 72
Post-requisites.................................................................................................. 72
Removing the front AlienFX LED boards.................. 73
Prerequisites..................................................................................................... 73
Procedure.......................................................................................................... 73
Replacing the front AlienFX LED board..................... 75
Procedure.......................................................................................................... 75
Post-requisites.................................................................................................. 75
Removing the processor fan.......................................... 76
Prerequisites..................................................................................................... 76
Procedure.......................................................................................................... 76
Replacing the processor fan...........................................78
Procedure.......................................................................................................... 78
Post-requisites..................................................................................................78
Removing the system board.......................................... 79
Prerequisites..................................................................................................... 79
Procedure.......................................................................................................... 79
Replacing the system board.......................................... 83
Procedure..........................................................................................................83
Post-requisites................................................................................................. 83
Removing the heat sink....................................................84
Prerequisites.....................................................................................................84
Procedure..........................................................................................................84
Replacing the heat sink.................................................... 86
Procedure..........................................................................................................86
Post-requisites................................................................................................. 86
Removing the coin-cell battery.....................................87
Prerequisites..................................................................................................... 87
Procedure.......................................................................................................... 87
Replacing the coin-cell battery.....................................89
Procedure..........................................................................................................89
Post-requisites................................................................................................. 89
Removing the video-card fan........................................ 90
Prerequisites.....................................................................................................90
Procedure..........................................................................................................90
Replacing the video-card fan......................................... 92
Procedure..........................................................................................................92
Post-requisites..................................................................................................92
Removing the power-adapter port............................. 93
Prerequisites.....................................................................................................93
Procedure..........................................................................................................93
Replacing the power-adapter port..............................95
Procedure..........................................................................................................95
Post-requisites..................................................................................................95
Removing the subwoofer.................................................96
Prerequisites.....................................................................................................96
Procedure..........................................................................................................96
Replacing the subwoofer................................................. 98
Procedure..........................................................................................................98
Post-requisites................................................................................................. 98
Removing the display bezel........................................... 99
Prerequisites.....................................................................................................99
Procedure..........................................................................................................99
Replacing the display bezel.......................................... 104
Procedure........................................................................................................ 104
Post-requisites................................................................................................104
Removing the display panel......................................... 105
Prerequisites................................................................................................... 105
Procedure........................................................................................................ 105
Replacing the display panel..........................................108
Procedure........................................................................................................ 108
Post-requisites................................................................................................108
Removing the display hinges.......................................109
Prerequisites................................................................................................... 109
Procedure........................................................................................................ 109
Replacing the display hinges.........................................112
Procedure......................................................................................................... 112
Post-requisites................................................................................................. 112
Removing the computer base...................................... 113
Prerequisites.................................................................................................... 113
Procedure......................................................................................................... 113
Replacing the computer base.......................................115
Procedure......................................................................................................... 115
Post-requisites.................................................................................................115
Removing the logo board................................................116
Prerequisites.................................................................................................... 116
Procedure..........................................................................................................117
Replacing the logo board................................................ 119
Procedure......................................................................................................... 119
Post-requisites.................................................................................................119
Removing the camera......................................................120
Prerequisites................................................................................................... 120
Procedure........................................................................................................ 120
Replacing the camera...................................................... 122
Procedure.........................................................................................................122
Post-requisites................................................................................................ 122
Removing the display-panel AlienFX LEDs............ 123
Prerequisites................................................................................................... 123
Procedure........................................................................................................ 124
Replacing the display-panel AlienFX LEDs.............126
Procedure........................................................................................................ 126
Post-requisites................................................................................................ 126
Removing the Alienware AlienHead LED board...127
Prerequisites....................................................................................................127
Procedure.........................................................................................................127
Replacing the Alienware AlienHead LED board...130
Procedure........................................................................................................ 130
Post-requisites................................................................................................130
Removing the display back-cover.............................. 131
Prerequisites.................................................................................................... 131
Procedure......................................................................................................... 131
Replacing the display back-cover..............................134
Procedure........................................................................................................ 134
Post-requisites................................................................................................ 134
BIOS setup program..........................................................135
Overview..........................................................................................................135
Entering BIOS setup program ........................................................................ 135
BIOS setup program options...........................................................................135
Boot sequence..................................................................................................141
Boot options............................................................................................... 141
Changing boot sequence for the current boot..........................................142
Changing boot sequence for future boots................................................ 142
Flashing the BIOS............................................................... 143
Getting help and contacting Alienware.................. 144
Self-help resources..........................................................................................144
Contacting Alienware......................................................................................144

Before working inside your computer

CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts.
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.

Before you begin

1 Save and close all open files and exit all open applications.
2 Shut down your computer.
– Windows 8.1: On the Start screen, click or tap the power icon
Shut down.
– Windows 7: Click or tap Start Shut down.
NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical
outlets.
4 Disconnect all cables such as telephone cables, network cables and so on,
from your computer.
5 Disconnect all attached devices and peripherals, such as keyboard, mouse,
monitor, and so on, from your computer.
6 Remove any media card and optical disc from your computer, if applicable.

Safety instructions

Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
12
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.
CAUTION: To avoid damaging the computer, make sure that the work surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at dell.com/regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, make sure that the ports and connectors are correctly oriented and aligned.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
CAUTION: Press and eject any installed card from the media­card reader.
13

Recommended tools

The procedures in this document may require the following tools:
Philips screwdriver
Plastic scribe
14

After working inside your computer

CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.
1 Replace all screws and make sure that no stray screws remain inside your
computer.
2 Connect any external devices, peripherals, and cables you removed before
working on your computer.
3 Replace any media cards, discs, and any other parts that you removed
before working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
15

Removing the base panel

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Close the display and turn the computer over.
2 Loosen the captive screws that secure the base panel to the computer
base.
3 Using a plastic scribe, gently release the tabs that secure the base panel to
the computer base.
Before working inside your computer.
16
4 Slide and remove the base panel from the computer base.
1 computer base 2 captive screws (2)
3 base panel 4 plastic scribe
17
5 Disconnect the battery cable from the system board.
1 battery cable
6 Turn the computer over.
7 Press and hold the power button for 5 seconds to ground the system
board.
18

Replacing the base panel

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Connect the battery cable to the system board.
2 Slide the tabs on the base panel into the slots on the computer base and
snap the base panel into place.
3 Tighten the captive screws that secure the base panel to the computer
base.
Before working inside your computer.
19

Removing the memory modules

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

Remove the base panel.

Procedure

1 Using your fingertips, carefully spread apart the securing clips on each end
of the memory-module slot until the memory module pops up.
Before working inside your computer.
20
2 Slide and remove the memory module from the memory-module slot.
1 securing clips (2) 2 memory modules (2)
3 memory-module slot
21

Replacing the memory modules

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the notch on the memory module with the tab on the memory-
module slot.
Before working inside your computer.
22
2 Slide the memory module firmly into the slot at an angle and press the
memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and reinstall it.
1 securing clips (2) 2 memory module
3 memory-module slot 4 notch
5 tab

Post-requisites

Replace the base panel.
23

Removing the solid-state drives

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive.
CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.

Prerequisites

Remove the base panel.

Procedure

NOTE: Your computer can accommodate either one 2.5-inch hard drive or four solid-state drives.
Before working inside your computer.
1 Remove the screw that secures the solid-state drive to the computer base.
24
2 Slide and remove the solid-state drive from the solid-state drive slot.
1 solid-state drive slot 2 solid-state drive
3 screw
25

Replacing the solid-state drives

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive.

Procedure

1 Slide the solid-state drive into the solid-state drive slot.
2 Replace the screw that secures the solid-state drive to the computer base.

Post-requisites

Replace the base panel.
Before working inside your computer.
26

Removing the hard drive

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.

Prerequisites

Remove the base panel.

Procedure

NOTE: Your computer can accommodate either one 2.5-inch hard drive or four solid-state drives.
Before working inside your computer.
1 Using the pull tab, disconnect the hard-drive cable from the system board.
2 Note the hard-drive cable routing and remove the cable from the routing
guides on the computer base.
3 Remove the screws that secure the hard-drive assembly to the computer
base.
27
4 Lift the hard-drive assembly off the computer base.
1 pull tab 2 hard-drive cable
3 screws (4) 4 hard-drive assembly
5 Remove the screws that secure the hard-drive bracket to the hard drive.
6 Lift the hard-drive bracket off the hard-drive assembly.
28
1 hard drive 2 hard-drive bracket
3 screws (4)
7 Disconnect the interposer from the hard drive.
1 interposer 2 hard drive
29

Replacing the hard drive

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.

Procedure

1 Connect the interposer to the hard drive.
2 Align the screw holes on the hard-drive bracket with the screw holes on
the hard-drive assembly.
3 Replace the screws that secure the hard-drive bracket to the hard-drive
assembly.
4 Align the screw holes on the hard-drive assembly with the screw holes on
the computer base.
5 Replace the screws that secure the hard-drive assembly to the computer
base.
6 Route the hard-drive cable through the routing guides on the computer
base.
7 Connect the hard-drive cable to the system board.
Before working inside your computer.

Post-requisites

Replace the base panel.
30

Removing the wireless card

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

Remove the base panel.

Procedure

1 Remove the screw that secures the wireless-card bracket and the wireless
card to the system board.
2 Lift the wireless-card bracket off the wireless card.
3 Disconnect the antenna cables from the wireless card.
Before working inside your computer.
31
4 Lift and slide the wireless card from the wireless-card slot.
1 antenna cables 2 wireless-card bracket
3 screw 4 wireless card
5 wireless-card slot
32

Replacing the wireless card

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

CAUTION: To avoid damaging the wireless card, do not place any cables under it.
1 Align the notch on the wireless card with the tab on the wireless-card slot.
2 Slide the wireless card at an angle into the wireless-card slot.
3 Connect the antenna cables to the wireless card.
The following table provides the antenna-cable color scheme for the wireless card supported by your computer.
Connectors on the wireless card Antenna-cable color
Main (white triangle) White
Before working inside your computer.
Auxiliary (black triangle) Black
4 Align the screw hole on the wireless-card bracket with the screw hole on
the wireless card.
5 Replace the screw that secures the wireless-card bracket and the wireless
card to the system board.

Post-requisites

Replace the base panel.
33

Removing the palm rest

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

Remove the base panel.
Before working inside your computer.
34

Procedure

1 Lift the latches and disconnect the keyboard cable, keyboard-backlight
cable, macro-keys cable and macro-keys backlight cable from the system board.
1 keyboard-backlight cable 2 keyboard cable
3 macro-keys cable 4 macro-keys backlight cable
35
2 Remove the screws that secure the palm-rest assembly to the computer
base.
1 computer base 2 screws (16)
36
3 Lift the computer base slightly and push the palm-rest assembly through
the slot on the computer base to release the tabs on the palm-rest assembly.
1 slot 2 palm-rest assembly
4 Turn the computer over and open the display as far as possible.
5 Using a plastic scribe, pry up along the edges of the palm-rest assembly.
37
6 Gently lift the palm-rest assembly and turn it over.
1 plastic scribe 2 palm-rest assembly
7 Peel the tape that secures the power-button board cable to the system
board.
8 Disconnect the power-button board cable from the system board.
38
9 Lift the palm-rest assembly off the computer base.
1 palm-rest assembly 2 power-button board cable
3 latch
10 Remove the power-button board.
11 Remove the status-light board.
12 Remove the keyboard.
39
13 Remove the touch pad.
1 palm rest
40

Replacing the palm rest

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Replace the touch pad.
2 Replace the keyboard.
3 Replace the status-light board.
4 Replace the power-button board.
5 Connect the power-button board cable to the system board.
6 Adhere the tape that secures the power-button board cable to the system
board.
7 Slide the keyboard cable, keyboard-backlight cable, macro-keys cable, and
macro-keys backlight cable through the slot on the computer base.
8 Align the palm-rest assembly on the computer base and snap it into place.
9 Close the display and turn the computer over.
10 Replace the screws that secure the palm-rest assembly to the computer
base.
11 Slide the keyboard cable, keyboard-backlight cable, macro-keys cable and
macro-keys backlight cable into their respective connectors and press down the latches to secure the cables to the system board.
Before working inside your computer.

Post-requisites

Replace the base panel.
41

Removing the power-button board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.

Procedure

1 Lift the latches and disconnect the touch-pad cable and the status-light
cable from the power-button board.
2 Disconnect the power-button board cable from the power-button board.
3 Remove the screws that secure the power-button board to the palm-rest
assembly.
Before working inside your computer.
42
4 Lift the power-button board off the palm-rest assembly.
1 power-button board cable 2 latches (2)
3 touch-pad cable 4 status-light cable
5 screws (2) 6 power-button board
43

Replacing the power-button board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the power-button board with the screw holes on
the palm-rest assembly.
2 Replace the screws that secure the power-button board to the palm-rest
assembly.
3 Connect the power-button board cable to the power-button board.
4 Slide the touch-pad cable and the status-light cable into their respective
connectors on the power-button board and press down the latches to secure the cables.
Before working inside your computer.

Post-requisites

1 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
2 Replace the base panel.
44

Removing the status-light board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.

Procedure

1 Lift the latch and disconnect the status-light board cable from the status-
light board.
2 Remove the screws that secure the status-light board to the palm-rest
assembly.
Before working inside your computer.
45
3 Lift the status-light board off the palm-rest assembly.
1 screws (2) 2 latch
3 status-light board cable 4 status-light board
46

Replacing the status-light board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the status-light board with the screw holes on the
palm-rest assembly.
2 Replace the screws that secure the status-light board to the palm-rest
assembly.
3 Slide the status-light board cable into the connector on the status-light
board and press down the latch to secure the cable.

Post-requisites

Before working inside your computer.
1 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
2 Replace the base panel.
47

Removing the keyboard

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.

Procedure

1 Lift the latches and disconnect the touch-pad cable and the status-light
cable from the power-button board.
Before working inside your computer.
48
2 Note the touch-pad cable and status-light cable routing and peel off the
cables from the keyboard bracket.
1 latches (2) 2 touch-pad cable
3 status-light cable
3 Remove the screws that secure the keyboard bracket to the palm-rest
assembly.
4 Slide the keyboard cable, keyboard-backlight cable, macro-keys cable and
macro-keys backlight cable through the slot on the keyboard bracket.
49
5 Lift the keyboard bracket off the palm-rest assembly.
1 screws (14) 2 keyboard bracket
3 palm-rest assembly
6 Remove the screws that secure the keyboard to the palm-rest assembly.
7 Release the tabs that secure the keyboard to the palm-rest assembly.
50
8 Slide and lift the keyboard along with the cables off the palm-rest
assembly.
1 tabs (5) 2 keyboard
3 screws (2)
51

Replacing the keyboard

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Slide the keyboard under the tabs on the palm-rest assembly.
2 Align the screw holes on the keyboard with the screw holes on the palm-
rest assembly.
3 Replace the screws that secure the keyboard to the palm-rest assembly.
4 Route the keyboard cable, keyboard-backlight cable, macro-keys cable and
macro-keys backlight cable through the slots on the keyboard bracket.
5 Align the screw holes on the keyboard bracket with the screw holes on the
palm-rest assembly.
6 Replace the screws that secure the keyboard bracket to the palm-rest
assembly.
7 Adhere the touch-pad cable and status-light cable to the keyboard bracket.
8 Slide the touch-pad cable and the status-light cable into their respective
connectors on the power-button board and press down the latches to secure the cables.
Before working inside your computer.

Post-requisites

1 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
2 Replace the base panel.
52

Removing the touch pad

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
Before working inside your computer.
53

Procedure

1 Lift the latches and disconnect the touch-pad cable and touch-pad button
cable from the touch pad.
1 touch-pad cable 2 latches (2)
3 touch-pad button cable
2 Remove the screws that secure the touch-pad button bracket to the palm-
rest assembly.
54
3 Lift the touch-pad button bracket off the palm-rest assembly.
1 touch-pad button bracket 2 screws (5)
4 Lift the touch pad off the palm-rest assembly.
1 touch pad
55

Replacing the touch pad

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Using the alignment posts on the palm-rest assembly, place the touch pad
on the palm-rest assembly.
2 Slide the touch-pad button cable into the touch-pad button connector and
press down the latch to secure the cable.
3 Align the screw holes on the touch-pad button bracket with the screw
holes on the palm-rest assembly.
4 Replace the screws that secure the touch-pad button bracket to the palm-
rest assembly.
5 Slide the touch-pad cable into the touch-pad connector and press down
the latch to secure the cable.
Before working inside your computer.

Post-requisites

1 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
2 Replace the base panel.
56

Removing the display assembly

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the wireless card.
3 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.

Procedure

1 Close the display and turn the computer over.
2 Remove the screws that secure the display assembly to the computer
base.
3 Make note of the antenna-cables routing and remove the antenna cables
from the routing guides on the computer base.
Before working inside your computer.
57
4 Slide the antenna cables through the slot on the computer base.
1 antenna cables 2 slot
3 screws (2)
5 Turn the computer over and open the display.
6 Peel off the adhesive tape that secures the antenna cables to the system
board.
7 Carefully remove the antenna cables up from the computer base and
remove it from the routing guides on the display hinges.
8 Lift the latch and disconnect the display cable from the system board.
9 Remove the display cable from the routing guide on the display hinge.
58
10 Disconnect the logo-board cable from the system board and remove it
from the routing guide on the display hinge.
1 display cable 2 latch
3 connector 4 logo-board cable
5 antenna cables 6 tape
11 Remove the screws that secure the display assembly to the computer
base.
59
12 Lift the display assembly off the computer base.
60
1 display assembly 2 screws (4)
3 computer base 4 display hinges (2)

Replacing the display assembly

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the display hinges with the screw holes on the
computer base.
2 Replace the screws that secure the display assembly to the computer
base.
3 Route the logo-board cable through the routing guide on the display hinge
and connect the logo-board cable to the system board.
4 Route the display cable through the routing guide on the display hinge.
5 Slide the display cable into the connector on the system board and press
down on the latch to secure the cable.
6 Route the antenna cables through the routing guide on the display hinge
and on the computer base.
7 Adhere the adhesive tapes that secure the antenna cables to the system
board.
8 Close the display and turn the computer over.
9 Replace the screws that secure the display assembly to the computer
base.
Before working inside your computer.

Post-requisites

1 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
2 Replace the wireless card.
3 Replace the base panel.
61

Removing the battery

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.

Procedure

1 Disconnect the speaker cable and front AlienFX LED cable from the system
board.
2 Remove the speaker cable from the routing guides on the battery.
Before working inside your computer.
62
3 Note the front AlienFX LED cable routing and peel off the cable from the
battery.
1 system board 2 speaker cable
3 front AlienFX LED cable
4 Remove the battery cable from the slot on the computer base.
5 Remove the screws that secure the battery to the computer base.
63
6 Lift the battery off the computer base.
64
1 battery cable 2 battery
3 screws (6)

Replacing the battery

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the battery with the screw holes on the computer
base.
2 Replace the screws that secure the battery to the computer base.
3 Slide the battery cable through the slot on the computer base.
4 Adhere the front AlienFX LED cable to the battery.
5 Route the speaker cable through the routing guides on the battery.
6 Connect the speaker cable and front AlienFX LED cable to the system
board.

Post-requisites

Before working inside your computer.
1 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
2 Replace the base panel.
65

Removing the I/O board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.

Procedure

1 Disconnect the subwoofer cable from the I/O board.
2 Lift the latch and disconnect the I/O-board cable from the I/O board.
3 Remove the screws that secure the I/O board to the computer base.
4 Gently tilt and lift to release the I/O ports from the computer base.
Before working inside your computer.
66
5 Lift the I/O board off the computer base.
1 subwoofer cable 2 latch
3 I/O-board cable 4 screws (2)
5 I/O board
67

Replacing the I/O board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the ports on the I/O board with the slots on the computer base.
2 Align the screw holes on the I/O board with the screw holes on the
computer base.
3 Replace the screws that secure the I/O board to the computer base.
4 Connect the I/O-board cable to the I/O board.
5 Connect the subwoofer cable to the I/O board.

Post-requisites

1 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
2 Replace the base panel.
Before working inside your computer.
68

Removing the speakers

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.

Procedure

1 Disconnect the front AlienFX LED cable from the system board.
Before working inside your computer.
69
2 Note the front AlienFX LED cable routing and peel off the cable from the
battery.
1 connector 2 front AlienFX LED cable
3 Disconnect the speaker cable from the system board.
4 Remove the speaker cable from the routing guides on the battery and
computer base.
70
5 Lift the speakers along with its cable off the computer base.
1 speaker cable 2 system board
3 alignment posts (4) 4 computer base
5 speakers (2) 6 routing guides
71

Replacing the speakers

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Using the alignment posts, place the speakers on the computer base.
2 Route the speaker cable through the routing guides on the computer base
and battery.
3 Route the front AlienFX LED cable through the routing guides on the
battery.
4 Connect the speaker cable and front AlienFX LED cable to the system
board.

Post-requisites

1 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
2 Replace the base panel.
Before working inside your computer.
72

Removing the front AlienFX LED boards

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.

Procedure

1 Disconnect the front AlienFX LED board cables from the front AlienFX LED
boards.
2 Remove the screws that secure the front AlienFX LED boards to the
computer base.
Before working inside your computer.
73
3 Lift the front AlienFX LED boards off the computer base.
74
1 front AlienFX LED boards (2) 2 front AlienFX LED board
cables (2)
3 screws (2)

Replacing the front AlienFX LED board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Using the alignment posts on the computer base, place the front AlienFX
LED boards on the computer base.
2 Align the screw holes on the front AlienFX LED boards with the screw holes
on the computer base.
3 Replace the screws that secure the front AlienFX LED boards to the
computer base.
4 Connect the front AlienFX LED board cables to the front AlienFX LED
boards.
Before working inside your computer.

Post-requisites

1 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
2 Replace the base panel.
75

Removing the processor fan

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.

Procedure

1 Close the display and turn the computer over.
2 Disconnect the processor-fan cable from the system board.
Before working inside your computer.
76
1 processor-fan cable
3 Turn the computer over and open the display.
4 Remove the screws that secure the processor fan to the computer base.
5 Peel off the Mylar from the processor heat-sink and processor fan.
6 Slide and lift the processor fan off the computer base.
1 mylar 2 processor fan
3 screws (2)
77

Replacing the processor fan

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Using the alignment posts on the computer base, slide and place the
processor fan on the computer base.
2 Align the screw holes on the processor fan with the screw holes on the
computer base.
3 Adhere the Mylar on the processor fan and processor heat-sink.
4 Replace the screws that secure the processor fan to the computer base.
5 Close the display and turn the computer over.
6 Connect the processor-fan cable to the system board.

Post-requisites

Before working inside your computer.
1 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
2 Replace the base panel.
78

Removing the system board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
NOTE: Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program. You must make the desired changes again after you replace the system board.
NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can reconnect them correctly after you replace the system board.

Prerequisites

1 Remove the base panel.
2 Remove the wireless card.
3 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
4 Remove the display assembly.
Before working inside your computer.

Procedure

1 Turn the computer over.
79
2 Disconnect the processor-fan cable, video-card fan cable, hard-drive cable
and power-adapter port cable from the system board.
1 processor-fan cable 2 power-adapter port cable
3 video-card fan cable 4 system board
5 hard-drive cable
3 Turn the computer over.
4 Disconnect the speaker and front AlienFX LED cables from the system
board.
80
5 Lift the latch and disconnect the I/O-board cable from the system board.
1 I/O-board cable 2 latch
3 system board 4 speaker cable
5 front AlienFX LED cable
6 Remove the screws that secure the system board to the computer base.
81
7 Lift the system board off the computer base.
1 screws (6) 2 system board
82

Replacing the system board

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
NOTE: Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program. You must make the desired changes again after you replace the system board.

Procedure

1 Insert the ports on the system board into the slots on the computer base
and gently place the system board on the computer base.
2 Align the screw holes on the system board with the screw holes on the
computer base.
3 Replace the screws that secure the system board to the computer base.
4 Slide the I/O-board cable into the connector on the I/O board and press
down the latch to secure the cable.
5 Connect the speaker and front AlienFX LED cables to the system board.
6 Turn the computer over.
7 Connect the processor-fan cable, video-card fan cable, hard-drive cable,
and power-adapter port cable to the system board.
Before working inside your computer.

Post-requisites

1 Replace the display assembly.
2 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
3 Replace the wireless card.
4 Replace the base panel.
83

Removing the heat sink

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
CAUTION: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of the thermal grease.

Prerequisites

1 Remove the base panel.
2 Remove the wireless card.
3 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
4 Remove the display assembly.
5 Remove the system board.
Before working inside your computer.

Procedure

1 In sequential order (as indicated on the heat sink), loosen the captive
screws that secure the heat sink to the system board.
84
2 Lift the heat sink off the system board.
1 system board 2 captive screws (8)
3 heat sink
85

Replacing the heat sink

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor.
NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together. If either the system board or the heat sink is replaced, use the thermal pad provided in the kit to make sure that thermal conductivity is achieved.

Procedure

1 Align the screw holes on the heat sink with the screw holes on the system
board.
2 In sequential order (as indicated on the heat sink), tighten the captive
screws that secure the heat sink to the system board.
3 Turn the system board over.
Before working inside your computer.

Post-requisites

1 Replace the system board.
2 Replace the display assembly.
3 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
4 Replace the wireless card.
5 Replace the base panel.
86

Removing the coin-cell battery

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.
CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.

Prerequisites

1 Remove the base panel.
2 Remove the wireless card.
3 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
4 Remove the display assembly.
5 Remove the system board.
Before working inside your computer.

Procedure

1 Disconnect the coin-cell battery cable from the system board.
87
2 Peel the coin-cell battery off the system board.
1 coin-cell battery cable 2 coin-cell battery
88

Replacing the coin-cell battery

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Adhere the coin-cell battery to the system board.
2 Connect the coin-cell battery cable to the connector on the system board.

Post-requisites

1 Replace the system board.
2 Replace the display assembly.
3 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
4 Replace the wireless card.
5 Replace the base panel.
Before working inside your computer.
89

Removing the video-card fan

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the wireless card.
3 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
4 Remove the display assembly.
5 Remove the system board.

Procedure

1 Remove the screws that secure the video-card fan to the computer base.
Before working inside your computer.
90
2 Lift the video-card fan off the computer base.
1 screws (2) 2 video-card fan
91

Replacing the video-card fan

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the video-card fan with the screw holes on the
computer base.
2 Replace the screws that secure the video-card fan to the computer base.

Post-requisites

1 Replace the system board.
2 Replace the display assembly.
3 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
4 Replace the wireless card.
5 Replace the base panel.
Before working inside your computer.
92
Removing the power­adapter port
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the wireless card.
3 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
4 Remove the display assembly.
5 Remove the system board.

Procedure

1 Remove the screws that secure the power-adapter port bracket to the
power-adapter port.
2 Lift the power-adapter port bracket off the power-adapter port.
3 Note the power-adapter port cable routing and remove the cable from the
routing guides on the computer base.
Before working inside your computer.
93
4 Lift the power-adapter port along with its cable off the computer base.
94
1 screws (2) 2 power-adapter port
bracket
3 power-adapter port

Replacing the power-adapter port

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Slide the power-adapter port into the slot on the computer base.
2 Align the screw holes on the power-adapter port bracket with the screw
holes on the power-adapter port.
3 Replace the screws that secure the power-adapter port bracket to the
power-adapter port.
4 Route the power-adapter port cable through the routing guides on the
computer base.

Post-requisites

Before working inside your computer.
1 Replace the system board.
2 Replace the display assembly.
3 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
4 Replace the wireless card.
5 Replace the base panel.
95

Removing the subwoofer

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

1 Remove the base panel.
2 Remove the wireless card.
3 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
4 Remove the display assembly.
5 Remove the system board.
6 Remove the I/O board.

Procedure

1 Remove the screws that secure the subwoofer to the computer base.
Before working inside your computer.
96
2 Lift the subwoofer off the computer base.
1 screws (2) 2 subwoofer
97

Replacing the subwoofer

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Procedure

1 Align the screw holes on the subwoofer with the screw holes on the
computer base.
2 Replace the screws that secure the subwoofer to the computer base.

Post-requisites

1 Replace the I/O board.
2 Replace the system board.
3 Replace the display assembly.
4 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”.
5 Replace the wireless card.
6 Replace the base panel.
Before working inside your computer.
98

Removing the display bezel

WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance.

Prerequisites

NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
1 Remove the base panel.
2 Remove the wireless card.
3 Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
4 Remove the display assembly.

Procedure

1 Using your fingertips, carefully pry up the inside edges of the display bezel.
Before working inside your computer.
99
2 Carefully lift the display bezel and turn it over.
1 display bezel
3 Lift the latches and disconnect the display-board cables from the logo
board.
100
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