Acer NH.Q1FEK.001 User Manual

User’s Manual

2 -

Important

Open the Acer Portal app to sign up for an Acer ID or sign in if you already have an Acer ID.

There are three great reasons for you to get an Acer ID:

• Create your own connected world.

• Get the latest offers and product information.

• Register your device for quick, personalized customer support.

For more information, please visit the Acer BYOC website:

www.acer.com/byoc-start

This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

Model number: ___________________________________________ Serial number: ___________________________________________ Date of purchase: _______________________________________ Place of purchase: ______________________________________

TABLE OF CONTENTS

Table of contents - 3

First things first 6

Your guides .................................................... 6

Basic care and tips for using your

computer........................................................... 7

Turning your computer off....................... 7

Taking care of your computer................ 7

Taking care of your AC adapter............ 8

Cleaning and servicing ................................ 8

Your Predator notebook tour 9

Screen view.................................................... 9

Keyboard view............................................ 10

Left view ........................................................ 12

USB 3.0 information .................................. 12

Right view .................................................... 13

USB Type-C information ........................ 13

Base view ...................................................... 14

Using the keyboard 16

Lock keys ...................................................... 16

Hotkeys ............................................................. 16

Windows keys............................................. 18

Using the Precision Touchpad 19

Touchpad gestures.................................. 19

Changing touchpad settings.............. 21

Recovery 23

Creating a factory default backup 23 Backing up your wireless and LAN

drivers ............................................................ 26

Restoring your computer................... 26

Reset this PC and keep my files ....... 26

Reset this PC and remove everything 28

Using a Bluetooth connection 30

Enabling and disabling Bluetooth . 30

Enable Bluetooth and add a device 30

Connecting to the Internet 33

Connecting to a wireless network . 33

Connecting to a wireless LAN ............. 33

Connecting with a cable....................... 36

Built-in network feature ........................ 36

Connecting to a cellular network.... 37

Predator Bluelight Shield 38

PredatorSense 39

The PredatorSense main screen ... 39

Overclocking.................................................. 40

PredatorSense settings .......................... 41

Assign an action to a hotkey............. 41

Create a new profile .............................. 42

Record a macro ........................................ 43

Adjust the keyboard backlight ........ 45

Securing your computer 47

Using a computer security lock....... 47

Using passwords ...................................... 47

Entering passwords .................................. 48

BIOS utility 49

Boot sequence .......................................... 49

Setting passwords.................................. 49

Power management 50

Saving power.............................................. 50

Battery pack 52

Battery characteristics........................ 52

Charging the battery................................. 52

Optimizing battery life.............................. 53

Checking the battery level.................... 54

Battery-low warning ................................ 54

Traveling with your computer 55

Disconnecting from the desktop.... 55

Moving around .......................................... 55

Preparing the computer .......................... 55

What to bring to meetings.................... 56

Taking the computer home................ 56

Preparing the computer ......................... 56

What to take with you .............................. 57

Special considerations ............................. 57

Setting up a home office......................... 57

Traveling with the computer ............ 58

Preparing the computer ......................... 58

What to take with you............................. 58

Special considerations ............................ 58

Traveling internationally..................... 59

Preparing the computer ......................... 59

What to bring with you........................... 59

Special considerations ............................ 59

Universal Serial Bus (USB) 62

Thunderbolt 3 port 64

Displays......................................................... 64

Memory card reader 66

Video and audio connectors 67

HDMI 69

Frequently asked questions 71

Requesting service .................................. 73

Tips and hints for using Windows

10 ....................................................................... 75

How do I get to Start?............................. 75

4 - Table of contents

How do I turn off my computer? ...... 75

How do I unlock my computer? ......... 76

How do I set the alarm? ......................... 77

Where are my apps? ................................. 78

What is a Microsoft ID (account)? ... 79 How do I check for Windows

updates? ........................................................... 79

Where can I get more information? 80

Troubleshooting........................................ 81

Troubleshooting tips ................................. 81

Error messages ............................................ 81

Internet and online security 83

First steps on the net........................... 83

Protecting your computer .................... 83

Choose an Internet Service Provider 83

Network connections ............................... 85

Surf the Net! .................................................. 87

Security ............................................................. 87

Getting started...

In this section you will find:

• Useful information on caring for your computer and your health

• Where to find the power button, ports and connectors

• Tips and tricks for using the touchpad and keyboard

• How to create recovery backups

• Guidelines for connecting to a network and using Bluetooth

• Information on using Predator’s bundled software

6 - First things first

FIRST THINGS FIRST

We would like to thank you for making this Predator notebook your choice for meeting your mobile computing needs.

Your guides

To help you use your Predator notebook, we have designed a set of guides:

First off, the Setup Guide (or Setup Poster) helps you get started with setting up your computer.

The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting.

There are two ways to download the User’s Manual. You must first be connected to the internet.

1. Open Acer Care Center from the desktop and select My System > Summary and click User’s Manual to download the User’s Manual.

2. Click on the link under Support.

1. The link will open the Predator Service & Support webpage.

2. From this page you can download and install the Predator identification tool that will automatically detect your computer’s serial number and SNID and allow you to copy it to the clipboard.

3. Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering the serial number, SNID, or product model.

4. Once you have found your product model, select

Documents and select your language to download the User’s Manual.

First things first - 7

Note

Basic care and tips for using your computer

Turning your computer off

To turn the power off, do any of the following:

• Use the Windows shutdown command: Press the Windows

key or select the Windows Start button, select Power > Shut down.

•Right-click the Windows Start button > Shut down or sign out > Shut down.

If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it to Sleep by doing any of the following:

• Press the power button.

• Press the sleep hotkey.

•Press the Windows key or select the Windows Start button, select Power > Sleep.

•Right-click the Windows Start button > Shut down or sign out > Sleep.

If you cannot power off the computer normally, press and hold the power button for up to ten seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.

Taking care of your computer

Your computer will serve you well if you take care of it.

• Only use the adapter provided with your device, or an Acer-approved adapter to power your device.

• Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

• Do not expose the computer to temperatures below 0º C (32º F) or above 50º C (122º F).

• Do not subject the computer to magnetic fields.

8 - First things first

• Do not expose the computer to rain or moisture.

• Do not spill water or any liquid on the computer.

• Do not subject the computer to heavy shock or vibration.

• Do not expose the computer to dust or dirt.

• Never place objects on top of the computer.

• Do not slam the computer display when you close it.

• Never place the computer on uneven surfaces.

Taking care of your AC adapter

Here are some ways to take care of your AC adapter:

• Do not connect the adapter to any other device.

• Do not step on the power cord or place heavy objects on top of it. Route the power cord and any cables away from where people walk.

• When unplugging the power cord, do not pull on the cord itself but pull on the plug.

• The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.

Cleaning and servicing

When cleaning the computer, follow these steps:

1. Turn off the computer.

2. Disconnect the AC adapter.

3. Use a soft, moist cloth. Do not use liquid or aerosol

cleaners.

If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Predator service center.

Your Predator notebook tour - 9

YOUR PREDATOR NOTEBOOK

TOUR

After setting up your computer as illustrated in the Setup Guide, let us show you around your new Predator computer.

Screen view

# Icon Item Description

Web camera for video

1 Webcam

2 Microphones

3 Screen Displays computer output. 4 Speakers Deliver stereo audio output.

comm

A light next to the webcam indic active.

Internal stereo digital m recording.

unication.

ates that the webcam is

icrophones for sound

10 - Your Predator notebook tour

Keyboard view

# Icon Item Description

2 Keyboard

Hard drive indicator

Battery indicator

Power indicator

Indicates when the computer’s hard drive is active.

Indicates the computer’s b

attery status.

Charging: The light

shows amber when the battery is charging. Fully ch arged : Th

e light shows

red when in AC mode.

Indicates the computer’s power status.

For entering data into your computer.

See "Using the keyboard" on page

16.

Your Predator notebook tour - 11

# Icon Item Description

Keys that allow you to change comput

Programmable

current game.

You can define settings for each ke

er settings to suit your

y from PredatorSense; please refer to the PredatorSense chapter in your User’s Manual.

4 Touchpad Touch-sensitive pointing device.

Click buttons (left and right)

The left and right buttons fu

nction like the left and right

mouse buttons. Turns the built-in touchpad and

Touchpad / Windows key toggle button

Windows

Note: T and Windows key on again, you need to press this button. The

key on and off.

o turn both the touchpad

<Fn> + <F7> hotkey does not work for the Windows key.

Power button Turns the computer on and off.

12 - Your Predator notebook tour

Left view

# Icon Item Description

DC-in jack Connects to an AC adapter.

USB ports Connect to USB devices.

Mic-in jack

Headset/ speaker jack

SD card reader

Connects to an external micr

ophone for recording audio.

Connects to audio devices (e.g., speakers, headphones)

Accepts one Secure Digital (SD or S

DHC) card.

Only one card can operate at a time.

USB 3.0 information

• USB 3.0 compatible ports are blue.

• Compatible with USB 3.0 and earlier devices.

• For optimal performance, use USB 3.0-certified devices.

• Defined by the USB 3.0 specification (SuperSpeed USB).

Your Predator notebook tour - 13

134562

Right view

# Icon Item Description

USB Type-C /

Thunderbolt 3 port

USB port with power-off

charging USB port Connects to USB devices.

HDMI port

External

display (DisplayPort) port

Ethernet (RJ-

45) port Kensington

lock slot

Connects to USB devices with a USB T Supports Thunderbolt

ype-C connector.

™

displays.

Connects to USB devices.

Supports high-definition digital video c

onnections.

Connects to a display device using the

high-definition

DisplayPort interface.

Connects to an Ethernet 10/ 100/1000-based network.

Connects to a Kensingtoncompatible security lock.

USB Type-C information

• USB 3.1 Gen 2 with transfer speeds up to 10 Gps.

™

• Supports DisplayPort

• Compatible with Thunderbolt

• Delivers up to 3 A at 5 V DC for USB charging.

audio/video output.

™

14 - Your Predator notebook tour

Subwoofer

Base view

# Icon Item Description

4 Speakers Deliver stereo audio output. 5 Subwoofer Delivers enhanced bass audio.

Ventilation

ooling

and c fan

Main storage and memory c

ompartment

Battery reset pinhole

Allows the computer to stay cool.

Do not cover or obstruct the

enings.

Houses the computer’s main st

orage and memory.

You may upgrade your

omputer’s main storage and

c memory. Acer recommends asking an approved service center to do this.

Simulates removing and reinst

alling the battery.

Insert a paperclip into the hole and press f

or four seconds.

# Icon Item Description

Reduces dust accumulation,

Acer DustDefender

enabling the components to stay cool, perform better and last longer.

Your Predator notebook tour - 15

16 - Using the keyboard

USING THE KEYBOARD

The keyboard has full-sized keys and a separate numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock keys

The keyboard has three lock keys which you can toggle on and off.

Lock key Description

Caps Lock

Num Lock

Scroll Lock Fn + F12

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

Hotkeys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output.

To activate hotkeys, press and hold the Fn key before pressing the other key in the hotkey combination.

Hotkey Icon Function Description

Fn + F3

Fn + F4 Sleep

Airplane mode

Turns on / off the computer's network devices. Puts the computer in Sleep mode.

Using the keyboard - 17

Hotkey Icon Function Description

Switches display output

Fn + F5

Display toggle

between the display screen, external monitor (if connected) and both. Turns the display screen

Fn + F6 Display off

backlight off to save power. Press any key to return.

Fn + F7

Fn + F8

Fn + F9

Fn + F12

Fn +

Scr Lk

Touchpad toggle Speaker toggle Keyboard backlight toggle

Scroll Lock Turns Scroll Lock on or off.

Brightness upIncreases the screen

Brightness down

Turns the built-in touchpad on and off. Turns the speakers on and off.

Turns the keyboard backlight on and off.

brightness. Decreases the screen brightness.

Fn + Volume up Increases the sound volume.

Fn +

Fn + Home Fn +Pg Up Fn

+Pg Dn

Volume down

Play/Pause

Stop

Decreases the sound volume. Play or pause a selected media file. Stop playing the selected media file. Return to the previous media file.

Fn + End Next Jump to the next media file.

18 - Using the keyboard

Windows keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Pressed alone it returns to the Start screen or to return to the last open

Windows key

Application key

app. It can also be used with other keys for special functions, please check Windows Help.

This key has the same effect as clicking the right mouse button; it opens the application's context menu.

Using the Precision Touchpad - 19

USING THE PRECISION

TOUCHPAD

The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the

cursor will follow this movement. The Precision Touchpad (PTP) is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using.

Touchpad gestures

Single-finger slide

Slide a finger across the touchpad to move the cursor.

Single-finger press or tap

Press the touchpad down, or lightly tap the touchpad with your finger, to perform a 'click', which will select or start an item. Quickly repeat the tap to perform a double tap or 'double click'.

Two-finger press

Lightly tap the touchpad with two fingers to perform a

the Start app commands. In most apps this will open a context menu related to the selected item.

screen, this will toggle the

'right click'. In

20 - Using the Precision Touchpad

Note

Two-finger slide

Swiftly scroll through web pages, documents and playlists by placing two fingers on the touchpad and moving both in any direction.

Two-finger pinch

Zoom in and out of photos, maps and documents with a simple finger-andthumb gesture.

Three-finger press

Lightly tap the touchpad with three fingers to open Cortana (if your computer supports Cortana) or open the Action Center (if your computer does not support Cortana).

Three-finger swipe

Swipe across the touchpad with three fingers.

 Swipe up to open Task View. Move the cursor

over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.

 Swipe down to minimize all open windows and

show Desktop; swipe upwards to restore the minimized windows.

 Swipe left or right to switch between open

windows.

The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement.

The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean.

Using the Precision Touchpad - 21

Changing touchpad settings

To change the touchpad settings to suit your personal requirements, please do the following.

1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane.

2. Select All settings.

3. Select Devices > Mouse & touchpad.

4. Now you can adjust the settings to suit your personal needs. You can change the primary button for left- or right-handed use, turn the touchpad off if you prefer to use a mouse, or set a delay to prevent the cursor from

22 - Using the Precision Touchpad

moving if you accidentally tap the touchpad with your palm while working. Scroll down to see more settings.

Recovery - 23

Note

Important

Note

RECOVERY

If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 70) do not help, you can recover your computer.

This section describes the recovery tools available on your computer. Predator provides Acer Care Center, which allows you to reset your PC, refresh your PC, or create a factory default backup.

Acer Care Center is only available with a pre-installed Windows operating system.

We recommend that you create a Factory Default Backup as soon as possible. In certain situations a full recovery will require a USB recovery backup.

Creating a factory default backup

Backup allows you to quickly and easily back up your operating system, installed apps and data.

1. From Start, select All apps then Predator. Select Predator

Recovery Management in the list of Predator apps.

Since the recovery backup requires at least 8 GB of storage afte r formatting, it is recommended to use a USB drive with a capacity of 16

GB or larger.

24 - Recovery

2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive

window.

3. Make sure Backup system files to the recovery drive is selected and click Next.

4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next.

Recovery - 25

Important

• Since the recovery backup requires at least 8 G B o f

storage after formatting, it is recommended to use a USB drive with a capacity of 16

GB or larger.

5. Everything on the drive will be deleted. Click Create to continue.

6. You will be shown the backup progress on the screen.

7. Follow the process until it completes.

8. After creating the recovery backup, you can choose to delete the recovery information on your computer. If you delete this information, you can only use the USB recovery backup to restore your computer, if you lose or erase the USB drive, you cannot restore your computer.

9. Unplug the USB drive and label it clearly.

Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.

26 - Recovery

Backing up your wireless and LAN drivers

Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system.

1. From Start, select All apps then Predator. Select Predator

Recovery Management in the list of Predator apps.

2. Select the Backup tab and click Get started for Backup wireless and LAN drivers. Choose a folder to save your drivers and select OK.

Restoring your computer

Recovery Management allows you to quickly and easily restore your computer back to its default status. You can choose to keep your files or remove them before reinstalling Windows.

Reset this PC and keep my files

1. From Start, select All apps then Predator. Select Predator Recovery Management in the list of Predator

apps.

2. Select the Restore tab and click Get started to Choose an option.

Recovery - 27

Important

3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue.

If you have apps installed on your PC, they will be removed.

4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.

5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.

6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.

7. Follow the process until it completes.

8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.

28 - Recovery

Reset this PC and remove everything

1. From Start, select All apps then Predator. Select Predator Recovery Management in the list of Predator

apps.

2. Select the Restore tab and click Get Started to Choose an option.

3. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps, and settings.

4. Select Just remove my files if you are keeping your computer. This will be quicker, but less secure. Files may still be recovered with a file recovery program. Select Remove files and clean the drive if you are not

Recovery - 29

Warning

keeping your computer. This process will take longer, but will be more secure.

Selecting "Remove files and clean the drive" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation.

5. Click Reset to continue.

6. You will be shown the reset progress on the screen. The screen will turn off during the reset process.

7. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.

8. Follow the process until it completes.

9. When your PC has completed the reset process, Windows will use factory default settings.

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