Acer M461, Aspire M3600, Aspire M5600, VERITON S461 User Manual

Aspire M3600/M5600

AcerPower M461/S461

Service Guide

Service guide files and updates are available on the AIPG/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on Aspire M3600/M5600 and AcerPower M461/S461 service guide.

Date Chapter Updates

Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium 4 and Celeron are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

NOTE Gives bits and pieces of additional

WARNING Alerts you to any damage that might

CAUTION Gives precautionary measures to

IMPORTANT Reminds you to do specific actions

Denotes actual messages that appear on screen.

information related to the current topic.

result from doing or not doing specific actions.

avoid possible hardware or software problems.

relevant to the accomplishment of procedures.

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Chapter 1 System Specifications 1

Features 1 Mainboard Placement 4 Block Diagram 6 Aspire M3600/M5600 Front Panel 7 Aspire M3600/M5600 Rear Panel 9 AcerPower M461 Front Panel 10 AcerPower M461 Rear Panel 11 System Peripherals 12 Acer eRecovery 14 Acer disc-to-disc recovery 16 Hardware Specifications and Configurations 17 Power Management Function (ACPI support function) 22

Chapter 2System Utilities 23

About the Setup Utility 23 Product Information 25 Standard CMOS Features 26 Advanced BIOS Features 28 Advanced Chipset Features 31 Integrated Peripherals 33 Power Management Setup 36 PnP/PCI Configurations 38 PC Health Status 39 Frequency Control 40

Chapter 3 Machine Disassembly and Replacement 42

General Information 43 Disassembly Procedure 44

Chapter 4Troubleshooting 57

Chapter 5 Jumper and Connector Information 58

Main Board Placement 58

Jumper Setting 60

Chapter 6 FRU (Field Replaceable Unit) List 67

Exploded Diagram 68 FRU List 69

System Specifications

Features

Processor

T Socket Type : Intel Socket T LGA 775 pin

T Processor Type : Intel Conroe FSB 800/1066 MHz

Chipset

T Intel 946GZ+ICH7DH

PCB

T Form Factor : Mirco ATX

T Size (Max.) : 244mm x 244mm

Memory

T Memory Type : DDRII 1.8V unbuffered SDRAM module support

T No. of Channel (Dual/Signal) : Dual channel should be enabled always when plug-in 2 same

memory size DDRII memory module

T Socket Type : un-buffered 240 pin DIMM socket

T DIMM Slot : 2

Chapter 1

Graphics

T Onboard graphic solution: Intel 946GZ(Intel GMA X3000) integrated graphics device solution

T Dual View function support(by Intel ADD2/ADD2+)

T One D-sub VGA port on rear

PCI

T One PCI Express x16 slot

T One PCI Express x1 slot

T Two PCI 2.3 Slots

FDD

T Slot Quantity : 1

T Support 1.44MB 3.5” Devices

SATA

T 4 pin SATA IDE connector

T Transfer rate support:

T 1.5GB/s and 3.0 GB/s

T Storage type support : HDD/CD-ROM/DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD

SuperMultiPlus

Chapter 1 1

Audio

T Audio Type : HD Codec

T Audio Channel : 7.1 channel

T Audio Controller /Codec : Realtek ALC888

T Support SPDIF out

T Audio Connectors/Headers:

T Rear 6 jack follow HD audio definition

T Microphone In

T Headphone Out

T S/PDIF out header

T Support front panel audio header

T Add HD de-pop CKT

T AUX-In

LAN

T Type : Intel 82573L (Vidalia) PCI-E Giga LAN

T Supports 10/100/1000MB Ethernet environment

IEEE 1394

T IEEE 1394 Controller : TI TSB43AB23PDTG4

T IEEE 1394 Port : One rear 6pin IEEE 1394 port

T One header on board

USB

T Controller : Intel ICH7DH

T USB Type : 2.0/1.1

T Connectors Quantity: 8

T Real Panel : 4

T Onboard header: 2 ports for front daughter board, 2 ports for card reader+IR

T Standard Intel FPIO pin definition

BIOS

T BIOS Type : Phoenix-Award BIOS

T 4MB Flash BIOS

T Award PnP BIOS compatible with SM BIOS 2.3

T ACPI, SMBIOS 2.3, Green and Boot Block.

T Provides DMI 2.0, WFM 2.0, WOL, and SM Bus for system management.

2 Chapter 1

I/O Connector

T Controller : Super I/O ITE 8718

Rear I/O Connector

T 1 PS/2 Keyboard Port, 1 PS/2 Mouse Port

T 1 Parallel Port, 1 Serial Port

T 1 D-sub VGA Port

T 1 LAN Port

T 4 USB Ports

T 7.1 channel phone jack

T 1 6 pin 1394 port

Onboard Connector

T 1 CPU socket

T 2 Memory slots

T 1 PCI Express x16 slot

T 1 PCI Express x1 slot

T 2 PCI slots

T 1 FDD connector

T 1 IDE slot

T 4 SATA2 IDE connectors

T 3 2*5 pin Intel FPIO sepcification USB pin connectors.

T 1 2*5 pin Intel FPIO spec. microphone in/headphone out connector

T 1 2*5 pin serial port connector

T 1 CD-IN 4pin connector (CD-ROM Audio Input)

T 1 S/PDIF out 4pin jumper

T 1 4pin CPU Fan connector

T 1 3pin system fan connector with 3pin system fan co-lay

T 1 24pin ATX interface PS3/PS2 SPS connector

T 1 2*7 pin front panel IO header

T one 2pin OBR header

T 1 onboard buzzer

T 1 1394 header

T Color management for on board connecter

Power Supply

T PSP Type : 250W

Chapter 1 3

Mainboard Placement

No.

CPU Socket

2 CPU_FAN1 CPU cooling fan connector

3 DIMM1~2 DDR2 240 pin SDRAM slots

4 FDD1 Floppy diskette drive connector

5 ATX1 Standard 24pin ATX power connector

6 IDE1 Primary IDE channel

7 BIOS_WP BIOS flash protect jumper

8 SATA1~4 Serial ATA connectors

9 JP2 Jumper

10 JP1 Jumper

11 PANEL1 Front panel switch/LED header

12 CLR_CMOS1 Clear CMOS jumper

13 USB3~4 Front panel USB headers

14 1394A1 Onboard 1394a header

15 COM2 Onboard Serial port header

16 SPDIF SPDIF out header

17 AUDIO2 Front Panel Audio header

Name

LGA775 socket for Intel Core 4/Celeron D CPUs

Description

2 Duo/Pentium D/Pentium

4 Chapter 1

No.

18 CD_IN1 Analog audio input connector

19 PCI1~2 32 bit add-on card slot

20 PCIEX1 PCI Express x1 slot

21 PCIEX16 PCI Express x16 slot

22 SYS_FAN1 System fan connector

23 R_USB Front Panel USB header

24 ATX12V1 Auxiliary 4pin power connector

Name

Description

Chapter 1 5

Block Diagram

REQ#

DEVICE

PCI1

PCI2

1394

Mic In

Line Out

Line In

CEN/BAS

SURRON

SID SURRON

PCB : 244 x 244 mm ; 4 layers

INT#

IDSEL

C/D/E/F

Analong Display RAMDAC: 400MHz

Resolutions Up To 2048x1536@75Hz

USB1

2 ports

D/E/F/G

USB2

2 ports

PREQ-0

PREQ-1

PREQ-2

2 ports

Audio Codec

ALC888

SATA1 7Pin

SATA2 7pin

SATA3 7Pin

SATA4 7pin

GNT#

PGNT-0

PGNT-1

PGNT-2

BW : 4.1GB/s @ FSB : 533MHz & Freq : 133MHz BW : 6.4GB/s @ FSB : 800MHz & Freq : 200MHz

VGA (G only)

PCIEx16

USB4

USBLANUSB3

2 ports

8 ports

IDE1 40pin

BW : 150MB/s

Up to Ultra ATA/100

Two IDE Channel

AC' 97 & Lan I/F

intel FWH

32pin PLCC

USB V2.0

INTEL

P4 Processor

PSC, Tejas -

LGA 775 pin

INTEL

946GZ

FC-BGA

INTEL

ICH7DH

609pin EBGA

LPC bus

ITE 8718 Super I/O

128pin PQFP

BW : 2GB/s (Support Lsoch)

BW : 133MB/s @Freq : 33MHz

BW : 10.7GB/s @ DDR2 :533/667MHz

DDIMM1: DDR Socket 184P

DDIMM2 : DDR Socket 184P

VIA

6307/8

PCIEX1

PCIEx1 LAN

82573L

PCI1 Slot 120pin @ AD17

PCI2 Slot 120pin @ AD18

USBLAN

RJ45

6 Chapter 1

Aspire M3600/M5600 Front Panel

The computer’s front panel consists of the following:

Label Description

1 Optical drive

2 Slide door/ Floppy disk drive

Chapter 1 7

Label Description

3LAN LED

HDD LED

5 Power Button

6USB ports

7 MIC phone

8 Speaker out

8 Chapter 1

Aspire M3600/M5600 Rear Panel

No. Description No. Description

1 6 audio jacks 2 LAN port

3 USB ports 4 1394 port

5 CRT/LCD port 6 Parallel port

7 HDMI port 8 PS/2 keyboard connector

9 PS/2 mouse connector 10 Power cord port

11 SPDIF bracket 12 SPDIF port

13 Recovery switch holder 14 Lock handle

Chapter 1 9

AcerPower M461 Front Panel

5 4

Label Description

1 Power-Button

2USB ports

3 Microphone-in & Speaker-out/Line-out Port

5 Optical drive

6 Indicators

7 Card reader

8 HDD

10 Chapter 1

Optical drive eject button

AcerPower M461 Rear Panel

No. Description No. Description

1 Power cord socket 2 Voltage selector switch

3 Fan aperture 4 PS/2 keyboard connector

5 PS/2 mouse connector 6 Serial port

7 Printer connector 8 Monitor connector

9 USB 2.0 ports 10 RJ-45 Ethernet connector

11 Microphone jack 12 Line-out Jack

13 Line-in jack 14 Extension card slots

Chapter 1 11

System Peripherals

The Aspire S Series computer consist of the system itself, and system peripherals, like a

mouse, keyboard and a set of speakers (optional). This section provides a brief description of the basic

system peripherals.

Mouse (PS/2 or USB, manufacturing option)

The included mouse is a standard two-button wheel mouse. Connect the mouse to the PS/2 mouse port or

USB port on the back panel of the system.

Keyboard (PS/2 or USB, manufacturing option)

Connect the keyboard to the PS/2 keyboard port or USB port on the back panel of the system.

12 Chapter 1

Speakers

Note:

For systems bundled with speakers, before powering on the system, connect the speaker cable to the audio

out (external speaker) port on the back panel of the system.

For more detailed information about the speakers, please refer to the included operating instructions.

NOTE: speakers are optional and the appearance might be different depending on the actual product.

Chapter 1 13

Acer eRecovery

Acer eRecovery is a tool to quickly backup and restore the system. Users can create and save a

backup of the current system configuration to hard drive, CD, or DVD.

Acer eRecovery consists of the following functions:

1. Create backup

2. Restore from backup

3. Create factory default image CD

4. Re-install bundled software without CD

5. Change Acer eRecovery password

Create backup

Users can create and save backup images to hard drive, CD, or DVD.

1. Boot to Windows XP

2. Press <Alt>+<F10> to open the Acer eRecovery utility.

3. Enter the password to proceed. The default password is six zeros.

4. In the Acer eRecovery window, select Recovery settings and click Next

5. In the Recovery settings window, select Backup snapshot image and click Next.

6. Select the backup method.

T Use Backup to HDD to store the backup disc image on drive D:.

T Backup to optical device to store the backup disc image on CD or DVD (only available on

systems that include an optical disc burner).

7. After choosing the backup method, click Next.

Follow the instruction on screen to complete the process.

Restore from backup

Users can restore backup previously created (as stated in the Create backup section) from hard drive,

CD, or DVD.

1. Boot to Windows XP.

2. Press <Alt>+<F10> to open the Acer eRecovery utility.

3. Enter the password to proceed. The default password is six zeros.

4. In the Acer eRecovery window, select Recovery actions and click Next.

5. Select the desired restore action and follow the onscreen instructions to complete the restore process.

Create factory default image CD

When the System CD and Recovery CD are not available, you can create them by using this feature.

1. Boot to Windows XP.

2. Press <Alt>+<F10> to open the Acer eRecovery utility.

3. Enter the password to proceed. The default password is six zeros.

4. In the Acer eRecovery window, select Recovery settings and click Next.

5. In the Recovery settings window, select Burn image to disc and click Next.

6. In the Burn image to disc window, select 01. Factory default image and click Next.

14 Chapter 1

7. Follow the instructions on screen to complete the process.

Re-install bundled software without CD

Acer eRecovery stores pre-loaded software internally for easy driver and application re-installation.

1. Boot to Windows XP.

2. Press <Alt>+<F10> to open the Acer eRecovery utility.

3. Enter the password to proceed. The default password is six zeros.

4. In the Acer eRecovery window, select Recovery actions and click Next.

5. In the Recovery settings window, select Reinstall applications/drivers and click Next.

6. Select the desired driver/application and follow the instructions on screen to re-install.

At first launch, Acer eRecovery prepares all the needed software and may take few seconds to bring up the

software content window.

Change Password

Acer eRecovery and Acer disc-to-disc recovery are protected by a password that can be changed by

the user. Follow the steps below to change the password in Acer eRecovery.

1. Boot to Windows XP.

2. Press <Alt>+<F10> to open the Acer eRecovery utility.

3. Enter the password to proceed. The default password is six zeros.

4. In the Acer eRecovery window, select Recovery settings and click Next.

5. In the Recovery settings window, select Password: Change Acer eRecovery password and click Next.

6. Follow the instructions on screen to complete the process.

Chapter 1 15

Acer disc-to-disc recovery

Restore without a Recovery CD

This recovery process helps you restore the C: drive with the original software content that is installed when

you purchase your notebook. Follow the steps below to rebuild your C: drive. (Your C: drive will be

reformatted and all data will be erased.) It is important to back up all data files before you use this option.

1. Restart the system.

2. While the Acer logo is showing, press <Alt>+<F10> at the same time to enter the recovery process.

3. The message "The system has password protection. Please enter 000000:" is displayed.

4. Enter six zeros and continue.

5. The Acer Recovery main page appears.

6. Use the arrow keys to scroll through the items (operating system versions) and press <Enter> to select.

Multilingual operating system installation

Follow the instructions to choose the operating system and language you prefer when you first power-on the

system.

1. Turn on the system.

2. Acer's multilingual operating system selection menu will pop-up automatically.

3. Use the arrow keys to scroll to the language version you want. Press <Enter> to confirm your selection.

4. The operating system and language you choose now will be the only option for future recovery

operations.

5. The system will install the operating system and language you choose.

16 Chapter 1

Hardware Specifications and Configurations

Processor

Item Specification

Type Intel Prescott 775/Conroe

Socket

Speed System bus total up to 20.8GB/s

FSB 800/1600 MHz

BIOS

Item Specification

BIOS code programmer Award

BIOS version v6.0

BIOS ROM type Flash ROM

BIOS ROM size 4MB

BIOS ROM package 32-pin DIP package

Support protocol ACPI 2.0, APM 1.2, SMBIOS 2.3, WFM support, ASD 1.03,

Boot from CD-ROM feature Yes

Support to LS-120 FDD drive Yes

Support to BIOS boot block feature Yes

Socket T LGA 775 pin

PXE boot ROM, PCI 2.3

NOTE: The BIOS can be overwritten/upgraded by using the flash utility.

BIOS Hotkey List

Hotkey Function Description

Delete Enter BIOS Setup Utility Press while the system is booting to

enter BIOS Setup Utility.

Main Board Major Chips

Item Controller

NorthBridge Intel 946GZ

SourthBridge Intel ICH7DH

AGP controller Intel 946GZ

Super I/O controller ITE8718

Audio controller ALC888

LAN controller Intel 82573L

HDD controller ICH7DH

Keyboard controller ITE8718

Chapter 1 17

System Memory

Item Specification

Memory slot number 2 slot

Support memory size per socket 256MB to 1GB

Support maximum memory size 2GB

Support memory type DDR2 SDRAM

Support memory interface DDR2 667/533

Support memory voltage 1.8V

Support memory module package 240-pin DIMM

Support to parity check feature Yes

Support to Error Correction Code (ECC) feature

Memory module combinations You can install memory modules in any combination as

NOTE: Dual channel should be enabled always when plug-in 2 same memory size DDRII memory module.

Cache Memory

Item Specification

First-Level Cache Configurations

Cache function control Enable/Disable by BIOS Setup

Second-Level Cache Configurations

L2 Cache RAM type PBSRAM

L2 Cache RAM size up to 1MB per core(exclusive)

L2 Cache RAM speed One-half the processor core clock frequency

L2 Cache function control Enable/Disable by BIOS Setup

L2 Cache scheme Fixed in write-back

ECC checking with double-bit detect and single-bit correct

long as they match the specifications.

Video Interface

Item Specification

Video controller Intel ICH7DH

Video controller resident bus PCIE

Video Interface x16

AGP Slot 1

Audio Interface

Item Specification

Audio controller ICH7DH

Audio controller Type AC’97, ALC888

Audio Channel 7.1ch

Audio function control Enable/disable by BIOS Setup

18 Chapter 1

Audio Interface

Item Specification

Mono or stereo Stereo

Resolution support up to 24 bit

Compatibility Sound Blaster Pro/16 compatible

Mixed digital and analog high performance chip Enhanced stereo full duplex operation High performance audio accelerator and AC’97 support Full native DOS games compatibility Virtual FM enhances audio experience through real-time FM-to-

Wavetable conversion MPU-401(UART mode) interface for wavetable synthesizers and

MIDI devices Integrated dual game port Meets AC’97and WHQL specifications

Music synthesizer Yes, internal FM synthesizer

Sampling rate DACs: 44.1k/48k/96k/192k Hz

ADCs: 44.1k/48k/96k Hz

MPU-401 UART support Yes

Microphone jack Supported

Headphone jack Supported

IDE Interface

Item Specification

IDE controller Intel ICH7DH

IDE controller resident bus PCI bus

Number of IDE channel 1

Support IDE interface E-IDE (up to PIO mode-4 and Ultra DMA 33/66/100/133), ANSIS

ATA rev.3.0 ATAPI

Support bootable CD-ROM Yes

Floppy disk drive Interface

Item Specification

Floppy disk drive controller ITE8718

Floppy disk drive controller resident bus

Support FDD format should support 1.44MB/3mode 3.5” Devices

LPC bus

Chapter 1 19

Parallel Port

Item Specification

Parallel port controller ITE8718

Parallel port controller resident bus ISA bus

Number of parallel ports 1

Support ECP/EPP Bi-directional SPP / ECP / EPP V1.7&V1.9

Connector type 25-pin D-type female connector

Parallel port function control Enable/disable by BIOS Setup

Serial Port

Item Specification

Serial port controller ITE8718

Serial port controller resident bus ISA bus

Number of serial port 2

16550 UART support Yes

Connector type 9-pin D-type female connector

Features Support IrDA1.0/ASKIR protocols, smart card reader protocols

USB Port

Item Specification

Universal HCI USB 2.0

USB Class Support legacy keyboard for legacy mode

USB Number support up to 8 ports

Environmental Requirements

Item Specifications

Temperature

Operating +5°C ~ +35°C

Non-operating -20 ~ +60°C (Storage package)

Humidity

Operating 15% to 80% RH

Non-operating 10% to 90% RH

Vibration

Operating (unpacked) 5 ~ 500 Hz:2.20g RMS random, 10 minutes per axis in all 3 axes

5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3 axes

Power Management

Devices

Power Button Enabled Enabled Enabled Disabled

(Idle)

(Suspend to

RAM)

(Suspend to

DIsk)

(Shut Down)

20 Chapter 1

Power Management

Devices

USB Keyboard Enabled Enabled Disabled N/A

LAN Disabled Disabled Disabled Disabled

RTC Disabled Enabled Disabled Disabled

Modem (Ring) Disabled Disabled Disabled N/A

(Idle)

(Suspend to

RAM)

(Suspend to

DIsk)

(Shut Down)

Chapter 1 21

Power Management Function (ACPI support function)

Device Standby Mode

T Independent power management timer for hard disk drive devices

(0-15 minutes, time step=1 minute).

T Hard disk drive goes into Standby mode (for ATA standard interface).

T Disable V-sync to control the VESA DPMS monitor.

T Resume method: device activated (Keyboard for DOS, keyboard & mouse for Windows).

T Resume recovery time: 3-5 sec.

Global Standby Mode

T Global power management timer (2-120 minutes, time step=10 minute).

T Hard disk drive goes into Standby mode (for ATA standard interface).

T Disable H-sync and V-sync signals to control the VESA DPMS monitor.

T Resume method: Return to original state by pushing external switch button, modem ring in,

keyboard and mouse for APM mode.

T Resume recovery time: 7-10 sec.

Suspend Mode

T Independent power management timer (2-120 minutes, time step=10 minutes) or pushing external

switch button.

T CPU goes into SMM.

T CPU asserts STPCLK# and goes into the Stop Grant State.

T LED on the panel turns amber colour.

T Hard disk drive goes into SLEEP mode (for ATA standard interface).

T Disable H-sync and V-sync signals to control the VESA DPMS monitor.

T Ultra I/O and VGA chip go into power saving mode.

T Resume method: Return to original state by pushing external switch button, modem ring in,

keyboard and mouse for APM mode.

T Return to original state by pushing external switch button, modem ring in and USB keyboard for

ACPI mode.

ACPI

T ACPI specification 1.0b.

T S0, S1, S3 and S5 sleep state support.

T On board device power management support.

T On board device configuration support.

22 Chapter 1

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