Changes may be made periodically to the information in this publication without obligation
to notify any person of such revision or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.
Record the model number, serial number, purchase date, and place of purchase information in
the space provided below. The serial number and model number are recorded on the label
affixed to your server. All correspondense concerning your unit should include the serial
number, model number, and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical, photocopy, recording, or otherwise,
without the prior written permission of Acer Incorporated.
Model Number : _________________________________
Serial Number: ___________________________________
Place of Purchase: ________________________________
Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product
names or trademarks are used herein for identification purposes only and belong to their
respective companies.
iii
Notices
FCC notice
This device has been tested and found to comply with the limits for a Class A
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This device generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the device and receiver
•Connect the device into an outlet on a circuit different from that to which
the receiver is connected
•Consult the dealer or an experienced radio/television technician for help
Notice: Shield cables
All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to
comply with the Class A limits may be attached to this equipment. Operation
with noncertified peripherals is likely to result in interference to radio and TV
reception.
Caution! Changes or modifications not expressly approved by
the manufacturer could void the user’s authority, which is granted
by the Federal Communications Commission, to operate this
computer.
iv
Use conditions
This part complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Notice: Canadian users
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Remarque à l’intention des utilisateurs canadiens
Cet appareil numérique de la classe A respected toutes les exigences du
Règlement sur le matériel brouilleur du Canada
.
Laser compliance statement
The CD-ROM drive in this computer is a laser product. The CD-ROM drive’s
classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO
BEAM.
Important safety information
Only a technically qualified person shall access, integrate, configure, and service
this product.
Intended application uses
This product was evaluated as an Information Technology Equipment (ITE),
which may be installed in offices, schools, computer rooms, and similar
commercial type locations. The suitability of this product for other Product
Categories and Environments (such as medical, industrial, alarm systems, and
test equipment), other than as an ITE application, may require further
evaluation.
Checking the power cords
Warning! To avoid electrical shock, do not attempt to
modify or use the supplied AC power cord(s), if they are
not the exact type required.
If a power cord(s) supplied is not compatible with the AC wall outlet in your
region, get one that meets the following criteria:
•The power cord must be properly rated for the AC voltage in your region.
•The power cord plug cap must have an electrical current rating that is at
least 125% of the electrical current rating of the product.
•The power cord plug cap that plugs into the wall socket-outlet must have a
grounding-type male plug designed for use in your region.
•The power cord must have safety certifications for your region, and shall
be marked with the certification markings.
•The power cord plug cap that plugs into the AC receptacle on the power
supply must be an IEC 320, sheet C13, type female connector.
•In Europe, the power cord must be less than 4.5 meters (14.76 feet) long,
and it must be flexible <HAR> (harmonized) or VDE certified cordage to
comply with the chassis' safety certifications.
•The power supply cord(s) is the main disconnect device to AC power. The
socket outlet(s) shall be near the equipment and shall be readily accessible
for disconnection.
v
vi
Multiple power cords
Warning! To avoid electrical shock, disconnect all AC power cords before
accessing inside the system.
Earth grounded socket-outlets
Warning! To avoid electrical shock, the system power cord(s) must be plugged
into socket-outlet(s) that is provided with a suitable earth ground.
Precautionary reminders
•Over current protection
The system is designed to operate on a 20A AC voltage source that is
provided with 20A over current protection. If the AC source for the rack
exceeds 20A over current protection, each system must be provided with
20A or less over current supplemental protection. The supplementary over
current protection must have the appropriate regional safety certifications
for the over current application.
•Power supply modules
Power supply modules have double-pole/neutral fusing.
•Ventilation considerations
The equipment rack must provide sufficient airflow to the front of the
system to maintain proper cooling. The rack selected and the ventilation
provided must be suitable to the environment in which the system will be
used.
•Fans
To avoid injury do not touch moving fan blades.
•Cooling and airflow
For proper cooling and airflow, always install all access covers before
turning on the system. Operating the system for longer than five minutes
without the covers in place can cause overheating and damage to system
components.
•Temperature limits
The operating temperature of the system, when installed in the rack, must
not go below 10°C (50°F) or rise above 35°C (95°F). Extreme fluctuations in
temperature may cause a variety of problems in system, and safety limits
may be broken.
•Lifting and Moving
Do not attempt to lift or move the server by the handles on the power
supplies.
Equipment rack precautions
Follow the rack manufacturer's safety and installation instructions for proper
rack installation.
The following additional rack safety installation measures shall be considered:
•Anchor the equipment rack
The equipment rack must be anchored to an unmovable suitable support
to prevent the rack from falling over when one or more systems are fully
extended out of the rack assembly. You must also consider the weight of
any other devices installed in the rack assembly. The equipment rack must
be installed according to the manufacturer's instructions.
•Main AC power disconnect
You are responsible for installing an AC power disconnect for the entire
rack unit. This main disconnect must be readily accessible, and it must be
labeled as controlling power to the entire unit, not just to the system(s).
• Grounding the rack installation
To avoid the potential for an electrical shock hazard, the rack assembly
itself must be suitably earth grounded, according to your local regional
electrical codes. This typically will require the rack to have its own separate
earth ground. We recommend you consult your local approved electrician.
vii
viii
Important safety instructions
Read these instructions carefully. Save these instructions for future reference.
1Follow all warnings and instructions marked on the product.
2Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
3Do not use this product near water.
4Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
5Slots and openings in the cabinet and the back or bottom are provided for
ventilation; to ensure reliable operation of the product and to protect it
from overheating, these openings must not be blocked or covered. The
openings should never be blocked by placing the product on a bed, sofa,
rug, or other similar surface. This product should never be placed near or
over a radiator or heat register, or in a built-in installation unless proper
ventilation is provided.
6This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
7Do not allow anything to rest on the power cord. Do not locate this
product where persons will walk on the cord.
8If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.
9Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could
result in a fire or electric shock. Never spill liquid of any kind on the
product.
10 Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage points or other risks. Refer all
servicing to qualified service personnel.
11 Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
aWhen the power cord or plug is damaged or frayed
bIf liquid has been spilled into the product
cIf the product has been exposed to rain or water
dIf the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are covered
by the operating instructions since improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal condition.
eIf the product has been dropped or the cabinet has been damaged
fIf the product exhibits a distinct change in performance, indicating a
need for service.
12 Replace the battery with the same type as the product's battery we
recommend. Use of another battery may present a risk of fire or explosion.
Refer battery replacement to a qualified serviceman.
13 Warning! Batteries may explode if not handled properly. Do not
disassemble or dispose of them in fire. Keep them away from children and
dispose of used batteries promptly. Dispose of used batteries according to
manufacturer's instructions.
14 Use only the proper type of power supply cord set (provided in your
accessories box) for this unit. It should be a detachable type: UL listed/CSA
certified, type SPT-2, rated 7A 125V minimum, VDE approved or its
equivalent. Maximum length is 15 feet (4.6 meters).
ix
x
Noticesiii
FCC notice iii
Laser compliance statement iv
Important safety informationv
Intended application uses v
Checking the power cords v
Precautionary reminders vi
Equipment rack precautions vii
Important safety instructionsviii
1 System tour1
Features overview3
Altos G900 physical specifications 4
External and internal structure5
Access covers5
Main chassis components6
Electronics bay components7
Front control panel8
Rear panel10
Peripheral device bay12
Server board set features13
Mainboard layout13
System cables19
System features22
Processors22
Memory22
SCSI controller22
Onboard video23
Network interface controllers23
Hot-swap hard drive bays24
Power supply25
System fan25
ACPI26
Contents
2 System setup27
Getting started29
Checking for damage to the packaging29
Selecting a site29
Checking the package contents30
Setting up your system32
Setup reminders32
Pre-setup safety steps32
xii
Hardware setup33
Turning on the server and running the Power-On
Self Test (POST)34
Software setup36
Network teaming features37
3 Hardware configuration39
Installation precautions41
ESD precautions41
Preinstallation instructions42
Post-installation instructions42
Tools and supplies needed43
System access panels44
Before removing the access panels 44
Rear access panel44
Front access panel45
Front subchassis and rear
electronics bay47
Opening the front subchassis and rear
electronics bay47
Removing the front subchassis and rear
electronics bay48
Closing the front subchassis and rear
electronics bay50
Accessing the system boards51
Access cover to the system boards51
Memory board52
53
53
53
Processor board54
Mainboard55
Memory60
DIMM sequence60
Processors63
Processor sequence63
PCI add-in boards67
PCI add-in board locations67
Operating system support for hot-plug
add-in boards68
Checking the status indicators for a hot-plug
add-in board68
Installing and removing a hot-plug PCI
add-in board69
Installing and removing a PCI add-in board in
a non-hot-plug slot72
Hot-swap SCSI drives75
Checking a hot-swap SCSI drive status indicator75
Installing and removing a hot-swap drive
in a carrier76
Removing and installing hot-swap disk drives78
DC power supplies81
Checking the power supply LED status indicators81
Removing and installing a power supply module82
Cooling system fans85
Checking a fan status indicator85
Removing and installing a fan module86
Backup battery87
Replacing the battery87
Front panel board89
Installing the front panel board89
Diskette drive91
Replacing the diskette drive91
5.25-inch peripheral drives94
Preliminary considerations94
Removing and installing a 5.25-inch
peripheral drive95
Hot-swap drive bays98
Removing and installing a hot-swap drive bay98
Power distribution board101
Replacing the power distribution board101
Fan distribution board103
Replacing the fan distribution board103
Foam fan baffle105
Removing and installing the foam fan baffle105
Hot-plug indicator board107
Replacing the hot-plug indicator board107
4 BIOS setup109
BIOS setup111
Recording BIOS settings111
Clearing CMOS memory111
Using BIOS setup112
Software and utilities161
Integrated hardware system management162
Baseboard management controller162
Field replaceable units and sensor data records163
System event log163
Platform event management164
Emergency management port165
System Setup Utility166
Creating SSU diskettes166
Running the SSU167
Working with the GUI168
Customizing the SSU interface168
Setting boot device priority169
Setting passwords and security options169
Viewing the system event log171
Viewing FRU information172
Viewing Sensor Data Records173
Updating system firmware and BIOS174
Saving and restoring the system configuration174
Alerting for platform events175
Managing the server remotely179
Exiting the SSU182
FRU/SDR load utility183
When to run the FRU/SDR load utility183
Running the FRU/SDR load utility183
SCSISelect186
Running SCSISelect186
Software updates187
Software update packages188
Individual updates189
Appendix C: Equipment log and configuration worksheets
193
Equipment log195
Calculating power consumption196
Calculating DC power usage196
Calculating the total combined power used
by the system198
xv
Appendix D: Troubleshooting199
Troubleshooting201
Resetting the system201
Initial system startup201
Running new application software202
After the system has been running correctly203
Monitoring POST203
Verifying proper operation of key system lights204
Confirming loading of an operating system204
Frequently asked questions (FAQs)205
Appendix E: Codes and error messages211
Standard BIOS post codes213
Recovery BIOS POST codes219
BMC beep codes221
POST error messages and codes222
Index227
xvi
1 System tour
This chapter gives you a tour of the system’s
internal and external components, as well as
a discussion of its many features.
Features overview
The Acer Altos G900 four-way performance server model utilizes a PCI
bus based mainboard built on an ATX form factor. It supports up to
four processors from the Intel
For expandability, the mainboard supports eight full length PCI slots
(4 PCI-X hot plug, 2 PCI-X non-hot plug, 2 PCI non-hot plug). An
impressive 24 GB maximum system memory is achieved through 12
DIMM sockets utilizing DDR-266 (Double Data Rate) modules.
Media drives include one 3.5-inch floppy drive, a CD-ROM drive, plus
two 5.25-inch peripheral bays. The system also supports up to ten
1-inch hot-swap Ultra 320 SCSI hard drives providing an additional
1460 GB of storage space.
For connectivity, the mainboard provides two external USB (Universal
Serial Bus) ports and one internal header providing one additional USB
port, PS/2 interface for both mouse and keyboard, one VGA/monitor
port, one external serial port and one internal serial port header, one
parallel port with Extended Capabilities Port (ECP)/Enhanced Parallel
Port (EPP) support, and for networking, two NIC ports (RJ-45).
Power supply is provided by the three hot-swap power supply modules
in a 2+1 redundant configuration (third module optional).
®
Xeon™ processor family.
3
In terms of serviceability, the system features front access to hot-swap
hard disk drives, rear access to hot-swap power supplies, and side
access to hot-plug PCI boards and hot-swap fans. Serviceable items are
color coded throughout and detailed configuration labels are located
on the system’s side panel. Fault indicators and system UID (Unit ID)
light are also available.
Manageability features include compliance to both IPMI 1.5 and WfM
2.0 standard, extensive system sensors and monitoring, as well as
function for remote management and diagnostics via the serial or LAN
port. External chassis management is done via ICMB.
Note: Amperage values indicated on this section is based on
total system power, with two or three power supply modules
installed. For detailed information on calculating power
consumption for specific server configurations, see page 196.
3 inches (76 mm),
inlet airflow <35 °C (95 °F)
4.5 inches (114 mm),
no airflow restriction
0 inch (0 mm)0 inch (0 mm)
90 Vrms min, 132 Vrms
max, 9 Arms
180 Vrms min, 264 Vrms
max, 4.5 Arms
47 Hz min, 63 Hz max
12 inches (305 mm)
9 inches (229 mm)
90 Vrms min, 132 Vrms
max, 9 Arms
180 Vrms min, 264 Vrms
max, 4.5 Arms
47 Hz min, 63 Hz max
External and internal structure
Access covers
The figure below shows the system’s access panels
5
Label Description
ABezel
BFront access panel
CRear access panel
Figure 1 - Access covers
6
1 System tour
Main chassis components
The figure below shows the chassis with the access panels removed.
Figure 2 - Main chassis components
Label DescriptionLabel Description
AHot-plug PCI add-in cardsFCD-ROM drive
BMemory boardG5.25-inch peripheral bay
CElectronics bayH3.5-inch diskette
DPower supply bayIFront control panel
EFan bay
Electronics bay components
The figure below shows the electronics bay with the access cover and
memory board removed.
Figure 3 - Electronics bay components
7
Label DescriptionLabel Description
AHot-plug PCI slotsCMainboard
BNon-hot-plug PCI slotsDProcessor board
8
1 System tour
Front control panel
The figure below describes the features of the front control panel.
Figure 4 - Front control panel
LabelDescriptionOperation
APower buttonTo turn power on, press the power button
momentarily. If the system is in sleep state,
pressing the power button momentarily brings
the system out of the sleep state.
To turn power off, press and hold the power
button for more than four seconds. This
overrides ACPI mode.
BSleep buttonTo put a system supporting ACPI into sleep
mode (S1), press the sleep button momentarily.
To wake a system from sleep mode, press the
sleep button momentarily.
CReset buttonTo reset the system, press the reset button
momentarily.
To clear CMOS, press and hold the reset button
for at least four seconds, and then press the
power button. Release both the reset and
power buttons at the same time. The system
will power on and the CMOS will be reset.
DChassis ID
button
Illuminates LEDs on both the front and rear of
the chassis, simplifying identification of the
chassis in a rack from the rear.
LabelDescriptionOperation
ENMI switchCauses a non-maskable interrupt. Located
behind the bezel door.
FUSB connectorUSB port 3. Located behind the bezel door.
9
GSerial port
connector
HLockLocks the bezel and front access cover.
IChassis ID LEDBlue indicates chassis ID is active.
JLAN2 LEDGreen indicates LAN2 activity.
KLAN1 LEDGreen indicates LAN1 activity.
LHard drive
activity LED
MFault LEDRed indicates any system fault condition.
NMain power
LED
Serial port B. Located behind the bezel door.
Green indicates system hard drive activity.
Solid green indicates the presence of DC power
in the server.
Flashing green indicates that the system is in
ACPI sleep mode.
10
Rear panel
The figure below describes the features of the rear panel.