Acer G5900 User Manual

Acer

Predator G5900 Service Guide

PRINTED IN TAIWAN
i

Revision History

Please refer to the table below for the updates made on this service guide.
ii

Copyright

Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
iii

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
iv

Conventions

The following conventions are used in this manual:
SCREEN MESSAGES
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from doing
CAUTION Gives precautionary measures to avoid possible hardware or software
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
Denotes actual messages that appear on screen.
or not doing specific actions.
problems.
procedures.
v
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
vi

Table of Contents

System Tour 1
Features 1 Block Diagram 4 System Components 5
Front Panel 5
Rear Panel 6 Hardware Specifications and Configurations 7 Power Management Function(ACPI support function) 10
System Utilities 11
CMOS Setup Utility 11
Entering CMOS setup 12
Navigating Through the Setup Utility 12
Setup Utility Menus 13
System Disassembly 26
Disassembly Requirements 26 Pre-disassembly Procedure 27
Removing the Side Panel 28
Removing the Front Bezel 29
Removing the Heat Sink Fan Assembly 30
Removing the Processor 32
Removing the VGA Card 33
Removing the Wireless Card 35
Removing the Memory Modules 36
Removing the System Fan 37
Removing the Daughter Board 38
Removing Other Side Panel 40
Removing the Hard Disk Drive 41
Removing the Removable Hard Disk Drive 43
Removing the Optical Drive 46
Removing the Power Supply 48
Removing the Motherboard 49
Removing the Card Reader 52
Removing the Top Cover 54
Removing the Power Switch and LED Cable Assembly 55
Removing the Front I/O and USB Board 57
System Troubleshooting 59
Hardware Diagnostic Procedure 59 System Check Procedures 60
Power System Check 60
System External Inspection 60
System Internal Inspection 60 Beep Codes 61 Checkpoints 62 BIOS Recovery 65
Jumper and Connector Information 66
M/B Placement 66 Jumper Setting 68 Setting Jumper 68
vii
FRU (Field Replaceable Unit) List 74
Predator G5900 Exploded Diagram 75 Predator G5900 FRU List 77
Inter RIAD SOP 82
Inter® Matrix Storage Technology Check(For Dos) 82
Inter RAID SOP(Windows for WIN7) 87
viii
Chapter 1

System Tour

Features

Below is a brief summary of the computer’s many feature: NOTE: The features listed in this section is for your reference only. The exact configuration of the system
depends on the model purchased.
Operating System
Microsofte Windows 7 Home Premium x64
FreeDOS
Processor
Lynnfield 95W CPU / Clarkdale CPU / Inel K-SKU
Socket Type: LGA1156
FMB 65W + 95W + 130W (OC)
Chipset
PCH: Intel H57
Must meet Intel Lynnfield and Clarkdale platform design guides
PCB
uATX / 244*244mm / 4 Layers
Memory subsystem
DDR3 * 4
Design requirement:
2 channels, 2 DIMMs per channel. Different colors for DIMM 0 and DIMM 1.
Dual channel should be enabled always when plug-in 2 same memory size DDRIII. memory
module.
Max memory of 16 GB supported (using 4Gb tech).
Support DDR3 1.5V 1066/1333 (1GB / 2GB / 4GB).
Must meet Intel Lynnfield and Clarkdale Chipset platform design guide.
Hard disk drive
Support up to four SATA ports. 3.5”, 25.4mm.
Capacity and models are listed on FRU list.
Optical disk drive
Support up to two SATA 5.25” standard ODD.
Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite,
Maximum ODD depth to 185mm with bezel.
Models are listed on FRU list.
Chapter 1 1
Graphics Card
One PCI-E x 16 graphics card.
Supported cards are identified on FRU list.
Onboard LAN
REALTEK RTL8111E Giga LAN(ASF suport)
Audio
Realtek ALC662-VC.
5.1 Channel High Definition and Stereo Audio.
USB ports
Supports 14 USB ports.
All USB ports must be boot-capable includes USB-ODD, USB-HDD, USB-FDD, and etc…
All USB ports must be 2.0 certified.
All USB ports must provide the over current protection.
6 USB ports located on rear panel and others located on front bezel and top bezel.
Expansion Slots
1 PCIex16 slot
2 PCIex1 slots
1 PCI slot
Serial ATA controller
Connector Type: SATA connector
Connector Quantity:6
Storage Type support:
HDD : Support RAID 0/1/5/10
Blue Ray ODD
AHCI mode supported for internal SATA port
Rear I/O connectors
1 * PS/2 keyboard & PS/2 mouse connector
6 * USB ports
1 * RJ45 LAN connector
1 * Audio port (Line in, microphone in, line out)
Internal I/O Connectors & Headers
1 * 1156 socket
1 * SUBASSY.STEEL for LGA 1156 CPU
1 * 24-pin ATX PWR connector
1 * H2X4 Power Supply Connector
4 * DDR3 DIMM Socket
6 * SATAII
4 * USB H5X2 Header (support 8 ports)
2 Chapter 1
1 * Front Audio Pannel H5X2 header
1 * Front Panel IO H7X2 Header for Acer pin define
1 * H1X4 CPU with SAMRT FAN controller
1 * H1X3 System with SAMRT FAN controller
1 * H1X4 SPDIFOUT Header for Acer pin define
1 * H3X1 Clear CMOS Header (with jumper)
1 * onboard Buzzer
2 * H1X2 GPIO header
System BIOS
Kernel: AMI Kernel with Acer skin
Size: 2Mb
Power supply
FR500W / FR750W
EUP lot6
Chapter 1 3

Block Diagram

4 Chapter 1

System Components

3
1
4
5
8
6
7
12
10
9
11
13
14
2
This section is a virtual tour of the system’s interior and exterior components.

Front Panel

No. Component No. Component
1 Power button 8 Removable HDD bay door
2 USB 2.0 ports 9 MS/MS PRO slot 3 Master optical drive crab 10 SD/MMC(Secure Digital/MultiMedia Card)slot 4 Slave optical drive crab 11 Master optical drive button
5 XD(XD-Picture) slot 12 Slave optical drive button
6 Micro SD slot 13 Microphone-in jack 7 CF I/II (CompactFlash Type I/II) slot 14 Headphone/Speaker-out/line-out jack
Press bay door button to open HDD bay door and access the removable HDD.
Press to open master optical drive crab and access the master optical drive.
Press to open slave optical drive crab and access the slave optical drive.
Chapter 1 5

Rear Panel

1
3
6
8
4
5
2
7
9
10
11
12
No. Component
1 Power connector 2 PS2 keyboard port 3 USB 2.0 ports 4 Line-out jack 5 Microphone/speaker-out/line-in jack 6 Expansion slot(graphics card and Mode card etc.) 7 Line-in jack 8 RJ45 LAN connector 9 System Fan 10 PS2 mouse port Line-out jack 11 USB 2.0 ports 12 Power switch
6 Chapter 1

Hardware Specifications and Configurations

Processor
Item Specification
Processor Type Intel Lynnfield / Clarkdale / Intel K-SKU Socket Type LGA1156 Socket quantity 1
BIOS
Item Specification
BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type SPI ROM BIOS ROM size 2Mb Support protocol SMBIOS 2.6/PCI2.3/PCIE1.1/PCIE2.0/USB2.0 Device Boot Support Support BBS spec
1st priority:HDD 2nd priority:CD&DVD 3th priority:Removable device
4th priority:LAN Support to LS-120 drive YES Support to BIOS boot block feature YES
IOS Hotkey List
Hotkey Function Description
Del Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility.
Main Board Major Chips
Item Specification
North Bridge Intel H57 Audio controller Realtek ALC662-VC LAN controller Realtek 8111E VGA controller Intel H57 USB controller Intel H57 SA TA co nt ro ll e r Intel H57 Super I/O controller ITE 8721F-BX
Chapter 1 7
Memory Combinations
Slot Memory Total Memory
Slot 1 1MB,2GB,4GB 1G ~4GB Slot 2 1MB,2GB,4GB 1G ~4GB Slot 3 1MB,2GB,4GB 1G ~4GB Slot 4 1MB,2GB,4GB 1G ~4GB Maximum System Memory Supported 1G~16GB
System Memory
Item Specification
Memory slot number 4 slot Support Memory size per socket 1GB/2GB/4GB Support memory type DDRIII Support memory interface DDRIII 1333/1066MHz Support memory voltage 1.5V Support memory module package 240-pin DDRIII Support to parity check feature Yes Support to error correction code (ECC) feature No Memory module combinations You can install memory modules in any combination as long as
they match the above specifications.
Audio Interface
Item Specification
Audio controller Realtek ALC662VC-0 Audio controller type HD Audio Audio channel codec 5.1 Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Compatibility Support host audio controller from the Intel ICH series chipset, and also from
any other HDA compatible audio controller. With EAX/Direct Sound 3D/I3DL2/ A3D compatibility, and excellent software utilities like environment sound emulation, multiple bands of software equalizer and dynamic range control, optional Dolby, Digital Live, DTS CONNECT, and Dolby Home Theater programs, provides an excellent home entertainment package and game
experience for PC users. Sampling rate 192 KHz (max.) Microphone/Headphone jack Supported
8 Chapter 1
SATA Interface
Item Specification
SA TA controller Intel H57 Number of SATA channel SATA X 6 Support mode AHCI mode option
USB Port
Item Specification
Universal HCI USB 2.0 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity 6 USB ports located on rear panel.
2 USB for the DB on rear side others located on front bezel and top bezel
Environmental Requirements
Item Specification
Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH Non-operating 10% to 90% RH Vibration Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes.
5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3 axes.
Power Management
Devices S1 S3 S4 S5
Power ButtonVVVV USB Keyboard/Mouse V V N/A N/A PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled
Devices wake up from S3 should be less than.
Devices wake up from S5 should be less than 10 seconds.
Chapter 1 9

Power Management Function(ACPI support function)

Device Standby Mode
Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute).
Hard Disk drive goes into Standby mode(for ATA standard interface).
Disable V-sync to control the VESA DPMS monitor.
Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows.
Resume recovery time 3-5sec
Global Standby Mode
Global power management timer(2-120minutes,time step=10minute).
Hard disk drive goes into Standby mode(for A TA standard interface).
Disable H-sync and V-sync signals to control the VESA DPMS monitor.
Resume method: Resume to original state by pushing external switch Button,modem ring in,keyboard
an mouse for APM mode.
Resume recovery time :7-10sec
Suspend Mode
Independent power management timer(2-120minutes,time step=10minute)o r pushing extern switch
button.
CPU goes into SMM
CPU asserts STPCLK# and goes into the Stop Grant State.
LED on panel turns amber colour.
Hard disk drive goes into SLEEP mode (for ATA standard interface).
Disable H-sync and V-sync signals to control the VESA DPMS monitor.
Ultra I/O and VGA chip go into power saving mode.
Resume method: Resume to original state by pushing external switch Button,modem ring in,keyboard
an mouse for APM mode
Return to original state by pushing external switch button,modem ring in and USB keyboard for ACPI
mode.
ACPI
ACPI specification 1.0b
S0,S1,S2 and S5 sleep state support.
On board device power management support.
On board device configuration support.
10 Chapter 1
Chapter 2

System Utilities

CMOS Setup Utility

CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal­oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
When changing the system configuration settings
When redefining the communication ports to prevent any conflicts
When modifying the power management configuration
When changing the password or making other changes to the security setup
When a configuration error is detected by the system and you are prompted ("Run Setup"
message) to make changes to the CMOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
CMOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off.
Before you run the CMOS Setup Utility, make sure that you have saved all open files. The system reboots immediately after you close the Setup.
NOTE: CMOS Setup Utility will be simply referred to as “BIOS”, "Setup", or "Setup utility" in this guide.
The screenshots used in this guide display default system values. These values may not be the same those found in your system.
Chapter 2 11

Entering CMOS setup

1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server.
2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys
to move between selections on the menu bar.

Navigating Through the Setup Utility

Use the following keys to move around the Setup utility.
Left and Right arrow keys – Move between selections on the menu bar.
Up and Down arrow keys – Move the cursor to the field you want.
PgUp and PgDn keys – Move the cursor to the previous and next page of a multiple page menu.
Home – Move the cursor to the first page of a multiple page menu.
End – Move the cursor to the last page of a multiple page menu.
+ and - keys – Select a value for the currently selected field (only if it is user-confi g u r ab l e ). Press
these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up menu.
NOTE: Grayed-out fields are not user-configurable.
Enter key – Display a submenu screen.
NOTE: Availability of submenu screen is indicated by a (>).
Esc – If you press this key:
On one of the primary menu screens, the Exit menu displays.
On a submenu screen, the previous screen displays.
When you are making selections from a pop-up menu, closes the pop-up without making a
selection.
F1 – Display the General Help panel.
F6 – Press to load optimized default system values.
F7 – Press to load fail-safe default system values.
F10 – Save changes made the Setup and close the utility.
12 Chapter 2

Setup Utility Menus

The Setup Main menu includes the following main setup categories.
Parameter Description
Product Information This page shows the relevant information of the main board Standard CMOS Features This setup page includes all the items in standard compatible BIOS Advanced Chipset Features This setup page includes all the items of Award special enhanced features Advanced Chipset Features This setup page includes all advanced chipset features Integrated Peripherals This setup page includes all onboard peripherals Power Management Setup This setup page includes all the items of Green function features PC Health Status This setup page is the System auto detect Temperature, voltage, and fan speed Frequency/Voltage Control This setup page is the System Frequency setup BIOS Security Features Change, set or disable password. It allows you to limit access to the System Load Default Setting Load Default Setting indicates the value of the system parameters which the system would be
Save & Exit Setup Save CMOS value settings to CMOS and exit setup Exit Without Saving Abandon all CMOS value changes and exit setup
in best performance configuration
In the descriptive table following each of the menu screenshots, settin gs in boldface are the default and suggested settings.
Chapter 2 13
Product Information
The Product Information menu displays basic information about the system. These entries are for your reference only and are not user-configurable.
Parameter Description
Processor Type Type of CPU installed on the system. Processor Speed Speed of the CPU installed on the system. System Memory Total size of system memory installed on the system. Product Name Product name of the system. System Serial Number Serial number of the system. System BIOS Version Version number of the BIOS setup utility. BIOS Release Date Date when the BIOS setup utility was released Asset Tag Number Asset tag number of this system.
14 Chapter 2
Standard CMOS Features
Parameter Description Option
System Date Set the date following the weekday-month-day-year format. System Time Set the system time following the hour-minute-second format. AHCI Port 1~6 This motherboard supports six SATA channels, each channel allows one SATA device to be installed.
Halt On Determines whether the system will stop for an error during the POST. All, But Keyboard
Use these items to configure each device on the SATA channel.
No Errors All Errors
Chapter 2 15
Advanced BIOS Feature
Quick Boot Allows you to decrease the time it takes to boot the computer by shortening
or skipping certain standard booting process.
Quiet Boot When enabled, the BIOS splash screen displays during startup.
When disabled, the diagnostic screen displays during startup.
1st/2nd/3rd/4th Boot Device Specifies the boot order from the available devices. Hard Disk
Hard Disk Drive Priority Press Enter to access the Hard Disk Drive Priority submenu and specify the boot device
priority sequence from available hard drives.
Optical Disk Drive Priority Press Enter to access the Optical Disk Drive Priority submenu and specify the boot device
priority sequence from available optical drives.
Removable Device Priority Press Enter to access the Removable Device Priority submenu and specify the boot device
priority sequence from available removable drives.
Network Drives Priority Press Enter to access the Network Drive Priority submenu and specify the boot device priority
sequence from available network drives.
Bootup Num-Lock This item defines if the keyboard Num Lock key is active when your system
is started.
USB Beep Message Enables or disables BIOS to display error beeps or messages during USB
device enumeration.
Enabled
Disabled
Enabled
Disabled
CD^DVD Removable
Device LAN
On
Off
Disabled
Enabled
16 Chapter 2
Advanced Chipset Features
Intel EIST This item allows users to enable or disable the EIST (Enhanced Intel
SpeedStep technology).
Intel Turbo Boost This item allows users to enable or disable the Intel Turbo Boost. Enabled
Intel XD Bit This item allows users to enable or disable the Intel XD Bit. Enabled
Intel VT Hardware Virtualization Technology enables processor feature for running
multiplesimultaneous Virtual Machines allowing specialized software applications to run infull isolation of each other.
Memory Hole Remapping This item allows users to enable or disable memory hole remapping. Enabled
Enabled
Disabled
Disabled
Disabled
Enabled
Disabled
Disabled
Chapter 2 17
Integrated Peripherals
Parameter Description Option
Onboard SATA Controller Enables or disables the onboard SATA controller. Enabled
Disabled
Onboard SATA Mode Select an operating mode for the onboard SATA. RAID
Native IDE
Onboard USB Controller Enables or disables the onboard USB controller. Enabled
Disabled
Legacy USB Support Enables or disables support for legacy USB devices. Enabled
Disabled
USB Storage Emulation If Auto, USB device equal or less than 2GB will be emulated as Floppy
and remaining as harddrive. Forced FDD option can be used to force a HDD formatted drive to boot as FDD (Ex.ZIP drive).
Onboard Audio Controller Enables or disables the onboard audio controller. Enabled
Onboard LAN Controller Enables or disables the onboard LAN controller. Enabled
Onboard LAN Option ROM Enables or disables the load of embedded option ROM for onboard
network controller.
Auto
Floppy Hard Disk
Disabled
Disabled
Enabled
Disabled
18 Chapter 2
Power Management Setup
Parameter Description Option
ACPI Suspend Mode Select an ACPI state. S3 (STR)
S1 (POS)
Deep Power Off Mode Select the Deep power off Mode Enabled
Disabled
Power On by RTC Alarm Enables or Disables to wake up the system by RTC Alarm Function Enabled
Disabled
Power On by PCIE Devices Enables or disables to wake up the system from a power saving mode
through an event on PCI Express device.
Power On by PCI Devices Enables or disables to wake up the system from a power saving mode
through an event on PCI device.
Wake Up by PS/2 KB/ Mouse
Wake Up by USB KB/ Mouse
Restore On AC Power Loss Enables or disables the system to reboot after a power failure or
Enables or disables to wake up the system from a power saving mode using a PS2 keyboard or mouse.
If enabled, press any key or click the mouse will wake system from S1/ S3 state.
interrupt occurs.
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Power Off
Power On Last State
Chapter 2 19
PC Health Status
Parameter Description Option
Smart Fan Enables or disables the smart system fan control function. Enabled
Disabled
20 Chapter 2
Frequency/Voltage Control
Press Enter:
Parameter Description Option
Clock to All DIMM/PCI/PCIE When this item is disabled, BIOS will enable the clock signal of free
DIMM/PCI slots.
Spread Spectrum Enables or disables the reduction of the mainboard’s EMI.
Note: Remember to disable the Spread Spectrum feature if you are overclocking. A slight jitter can introduce a temporary boost in clock speed causing the overclocked processor to lock up.
TDC Limit Overide Program the thresholds for the current while in Turbo mode Enabled
TDC Limit Value Program the thresholds for the current while in Turbo mode TDP Limit Overide Program the thresholds for the power while in Turbo mode. Enabled
TDP Limit Value Program the thresholds for the power while in Turbo mode. Turbo Ratio Limit Program Program the thresholds for the power while in Turbo mode. Enabled
1/2/3/4_Core Ratio Limit Select value will program into Turbo Ratio Limit register.
Enabled
Disabled
Enabled
Disabled
Disabled
Disabled
Disabled
Chapter 2 21
BIOS Security Features
Parameter Description
Supervisor Password Indicates the status of the supervisor password. User Password Indicates the status of the user password. Change Supervisor
Password
Setting a supervisor password
1. Use the up/down arrow keys to select Change Supervisor Password menu then press Enter. A password box will appear.
2. Type a password then press Enter. The password may consist up to six alphanumeric characters (A-Z, a-z, 0-9)
3. Retype the password to verify the first entry then press Enter again.
4. Press F10.
5. Select Yes to save the new password and close the Setup Utility.
Supervisor password prevents unauthorized access to the BIOS Setup Utility. Press Enter to change the Supervisor password.
Changing the supervisor password
1. Use the up/down arrow keys to select Change Supervisor Password menu then press Enter.
2. Type the original password then press Enter.
3. Type a new password then press Enter.
4. Retype the password to verify the first entry then press Enter again.
5. Press F10.
6. Select Yes to save the new password and close the Setup Utility.
Removing a supervisor password
1. Use the up/down arrow keys to select Change Supervisor Password menu then press Enter.
2. Enter the current password then press Enter.
3. Press Enter twice without entering anything in the password fields.
22 Chapter 2
Loading...
+ 74 hidden pages