Acer G3620-044 User Manual

User Guide

Copyright © 2012.
All Rights Reserved.

Acer Predator G Series User Guide
Original Issue: 03/2012

Acer Predator G Series Desktop Computer

Model number: _____________________________________

Serial number: _____________________________________

Purchase date: _____________________________________

Place of purchase: _________________________________

Visit http://registration.acer.com and discover the benefits of being an Acer customer.

Remark: All images are for reference purposes only. Actual configuration may vary.

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make faster, more informed decisions.

Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow
all warnings and instructions marked on the product.

Turning the product off before cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a damp cloth for cleaning.

Warnings

• Do not use this product near water.

• Do not place this product on an unstable cart, stand or table. If the product

falls, it could be seriously damaged.

• Slots and openings are provided for ventilation to ensure reliable operation of

the product and to protect it from overheating. These openings must not be
blocked or covered. The openings should never be blocked by placing the
product on a bed, sofa, rug or other similar surface. This product should never
be placed near or over a radiator or heat register, or in a built-in installation
unless proper ventilation is provided.

• Never push objects of any kind into this product through cabinet slots as they

may touch dangerous voltage points or short-out parts that could result in a
fire or electric shock. Never spill liquid of any kind onto or into the product.

• To avoid damage of internal components and to prevent battery leakage, do

not place the product on a vibrating surface.

iii

Using electrical power

• This product should be operated from the type of power indicated on the

marking label. If you are not sure of the type of power available, consult your
dealer or local power company.

• Do not allow anything to rest on the power cord. Do not locate this product

where people will walk on the cord.

• If an extension cord is used with this product, make sure that the total ampere

rating of the equipment plugged into the extension cord does not exceed the
extension cord ampere rating. Also, make sure that the total rating of all
products plugged into the wall outlet does not exceed the fuse rating.

• Do not overload a power outlet, strip or receptacle by plugging in too many

devices. The overall system load must not exceed 80% of the branch circuit
rating. If power strips are used, the load should not exceed 80% of the power
strip's input rating.

iv

• This product's AC adapter is equipped with a three-wire grounded plug. The

plug only fits in a grounded power outlet. Make sure the power outlet is
properly grounded before inserting the AC adapter plug. Do not insert the plug
into a non-grounded power outlet. Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power
outlet that is not properly grounded may result in electric shock
and/or injury.

Note: The grounding pin also provides good protection from

unexpected noise produced by other nearby electrical devices that
may interfere with the performance of this product.

• Use the product only with the supplied power supply cord set. If you need to

replace the power cord set, make sure that the new power cord meets the
following requirements: detachable type, UL listed/CSA certified, type SPT-2,
rated 7 A 125 V minimum, VDE approved or its equivalent, 4.5 meters (15 feet)
maximum length.

Product servicing

Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points or other risks. Refer all servicing to
qualified service personnel.

Unplug this product from the wall outlet and refer servicing to qualified service
personnel when:

• The power cord or plug is damaged, cut or frayed

• Liquid was spilled into the product

• The product was exposed to rain or water

• The product has been dropped or the case has been damaged

• The product exhibits a distinct change in performance, indicating a need for

service

• The product does not operate normally after following the operating

instructions

Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result
in damage and will often require extensive work by a qualified
technician to restore the product to normal condition.

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type recommended by the manufacturer. Dispose of used
batteries according to the manufacturer’s instructions.

Telephone line safety

• Disconnect all telephone lines from the equipment when not in use and/or

before servicing.

• To avoid the remote risk of electric shock from lightning, do not connect the

telephone line to this equipment during lightning or thunderstorms.

Disposal instructions

Do not throw this electronic device into the trash when discarding.
To minimize pollution and ensure utmost protection of the global environment,
please recycle. For more information on the Waste from Electrical and Electronics
Equipment (WEEE) regulations, visit

www.acer-group.com/public/Sustainability/sustainability01.htm
www.acer-group.com/public/Sustainability/sustainability04.htm.

v

Mercury advisory

For projectors or electronic products containing an LCD/CRT monitor or display:
Lamp(s) inside this product contain mercury and must be recycled or disposed of
according to local, state or federal laws. For more information, contact the
Electronic Industries Alliance at
information, check www.lamprecycle.org.

www.eiae.org. For lamp-specific disposal

Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after prolonged use.
Users are also at risk of physical injury after long hours of working in front of a
computer. Long work periods, bad posture, poor work habits, stress, inadequate
working conditions, personal health and other factors greatly increase the risk of
physical injury.

vi

Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis,
tenosynovitis or other musculoskeletal disorders. The following symptoms may
appear in the hands, wrists, arms, shoulders, neck or back:

• numbness, or a burning or tingling sensation

• aching, soreness or tenderness

• pain, swelling or throbbing

• stiffness or tightness

• coldness or weakness

If you have these symptoms, or any other recurring or persistent discomfort and/or
pain related to computer use, consult a physician immediately and inform your
company's health and safety department.

The following section provides tips for more comfortable computer use.

Finding your comfort zone

Find your comfort zone by adjusting the viewing angle of the monitor, using a
footrest, or raising your sitting height to achieve maximum comfort. Observe the
following tips:

• refrain from staying too long in one fixed posture

• avoid slouching forward and/or leaning backward

• stand up and walk around regularly to remove the strain on your leg muscles

• take short rests to relax your neck and shoulders

• avoid tensing your muscles or shrugging your shoulders

• install the external display, keyboard and mouse properly and within

comfortable reach

• if you view your monitor more than your documents, place the display at the

center of your desk to minimize neck strain

Taking care of your vision

Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive
room lighting, poorly focused screens, very small typefaces and low-contrast
displays could stress your eyes. The following sections provide suggestions on how
to reduce eyestrain.

Eyes

• Rest your eyes frequently.

• Give your eyes regular breaks by looking away from the monitor and focusing

on a distant point.

• Blink frequently to keep your eyes from drying out.

Display

• Keep your display clean.

• Keep your head at a higher level than the top edge of the display so your eyes

point downward when looking at the middle of the display.

• Adjust the display brightness and/or contrast to a comfortable level for

enhanced text readability and graphics clarity.

• Eliminate glare and reflections by:

• placing your display in such a way that the side faces the window or any

light source

• minimizing room light by using drapes, shades or blinds

• using a task light

• changing the display's viewing angle

• using a glare-reduction filter

• using a display visor, such as a piece of cardboard extended from the

display's top front edge

• Avoid adjusting your display to an awkward viewing angle.

• Avoid looking at bright light sources, such as open windows, for extended

periods of time.

Developing good work habits

Develop the following work habits to make your computer use more relaxing and
productive:

• Take short breaks regularly and often.

• Perform some stretching exercises.

• Breathe fresh air as often as possible.

• Exercise regularly and maintain a healthy body.

vii

Warning! We do not recommend using the computer on a couch
or bed. If this is unavoidable, work for only short periods, take
breaks regularly, and do some stretching exercises.

Note: For more information, please refer to FCC notice on page 34.

viii

Information for your safety and comfort iii

Safety instructions iii
Disposal instructions v
Tips and information for comfortable use v

1 First things first 1

Package contents 2
Accessing the User Guide 2

2 System tour 3

External structure 4

Front panel 4

Information on USB 3.0 5

Using the memory card reader 6
Rear panel 7
Environment 7

3 Setting up your computer 9

Arranging a comfortable work area 10

Adjusting your chair 10
Positioning your PC 10
Positioning your monitor 11
Positioning your keyboard 11
Positioning your mouse 11

Connecting the computer 12

Connect your mouse and keyboard 12

PS/2 interface 12

USB interface 12
Connect a monitor (optional) 12
Connect to a broadband network 12

Individual network configuration 12
Connect to power 13

Turning on your computer 14
Turning off your computer 14
Acer clear.fi (only for certain models) 15

Navigating media and photos 15

Shared files 15

Contents

x

Which devices are compatible? 16
Playing to another device 16

4 Using your computer 17

Using the optical drive 18

Taking care of your optical discs 19

Connecting options 19

Audio devices 19
USB devices 19

5 Upgrading your computer 21

Installation precautions 22

ESD precautions 22
Preinstallation instructions 22
Post-installation instructions 23

Opening your computer 23
Removing and installing a hard disk drive 24
Upgrading the system memory 27

System memory interface 27
System memory configuration guidelines 27

6 Frequently asked questions 29

Frequently asked questions 30

7 Regulations and safety notices 33

Regulations and safety notices 34

FCC notice 34
Modem notices 36
Laser compliance statement 38
Digital audio output statement 38
Radio device regulatory notice 38
Canada — Low-power license-exempt radio
communication devices (RSS-210) 38
Federal Communications Commission 41

1 First things

first

Package contents

1 First things first2

English

Before you unpack your computer, make sure that you have enough space to set
up your computer.

Carefully unpack the carton and remove the contents. If any of the following items
are missing or damaged, contact your dealer immediately:

• Acer Predator G Series

• Items contained in the accessory box

•Keyboard

•Mouse

• Speakers (optional)

• Setup poster

• Other user documentation and third-party software

Accessing the User Guide

This User Guide is also available on your computer as an Adobe Acrobat PDF file.

To access the User Guide

1 On the Windows taskbar, click on the Start button then select All Programs.

2Double-click AcerSystem User Guide.

2 System tour

External structure

2 System tour4

English

Front panel

5

No Icon Component

1 USB 2.0/3.0 ports

2 Headphone/line-out jack

3 Microphone/line-in jack

4 Power button

5 Media card slots

6 Optical disk drive eject buttons

7 Drive bay door

8 Optical disc drives

9 Optical disc drives

Information on USB 3.0

• Compatible with USB 3.0 and earlier devices.

• For optimal performance, use USB 3.0-certified devices.

• Defined by the USB 3.0 specification (SuperSpeed USB).

English

English

2 System tour6

Using the memory card reader

Your computer supports multi-media card slots.

These slots are useful for transferring data to and from memory cards to your
computer.

Memory cards are used in a variety of digital devices such as digital camera, digital
camcorders, handheld game consoles, and mobile phones.

To insert a memory card:

1 Hold the card label-side up with the card facing the computer.

2 Slide the card into the slot until it is seated.

To remove a memory card:

1 Before ejecting a card:

• Exit the application using the card.

• Left-click on the Safely Remove Hardware icon on the Windows taskbar

and stop the card operation.

2 Gently press the card further into the slot to pop it out.

3 Pull out the card from the slot.

7

Rear panel

Icon Component

PS/2 mouse port

Network port

Headphone/line-out/front speaker jack

Audio-in/line-in jack

Microphone/line-in jack

USB ports

PS/2 keyboard port

System fan

Power supply

Power connector

English

Environment

• Temperature:

• Operating: 5 °C to 35 °C

• Non-operating: -20 °C to 65 °C

• Humidity (non-condensing):

• Operating: 20% to 80%

• Non-operating: 20% to 80%

English

2 System tour8

3 Setting up your

computer

3 Setting up your computer10

Arranging a comfortable work area

English

Working safely and comfortably begins with the arrangement of your work space
and the proper use of equipment. For this reason, it is very important to take time
and think about how you are going to arrange your work area. Refer to the diagram
on the following page as you set up your system.

Here are some points to consider:

Adjusting your chair

Having the right kind of chair does not necessarily mean you'll be properly
supported. It is necessary to adjust your chair to fit your body. Proper body posture
will make you more comfortable and productive.

• Avoid tilting your chair. If you have a chair that tilts, lock the tilt knobs so that
your chair will not tilt forward or backward while you are using your computer.

• Adjust your chair height in such a way that you can sit on it with your thighs
parallel to the floor and your feet resting flat on the floor.

• Rest your body on the chair back. Your torso works harder to maintain balance
if you do not rest your body on the chair back.

Positioning your PC

11

Take note of the following when selecting a location for your computer:

• Do not put your computer near any equipment that might cause
electromagnetic or radio frequency interference, such as radio transmitters,
televisions, copy machines or heating and air-conditioning equipment.

• Avoid dusty areas and extremes of temperature and humidity.

• You may place your computer beside your desk or under your table, as long as
it does not block the space you need for working and moving.

Positioning your monitor

Place your monitor at a comfortable viewing distance, usually 50 to 60 cm away.
Adjust the display in such a way that the top of the screen is at or slightly below eye
level.

Positioning your keyboard

The location of the keyboard is a very important factor for your posture. Placing it
too far away will make your body lean forward, forcing you to sit in an unnatural
position. Placing it too high will add tension to your shoulder muscles.

• The keyboard should be placed just above your lap. Adjust the keyboard
height by flipping the folding stands located under the keyboard.

• Keep your lower arms parallel to the floor as you type. Your upper arms and
shoulders should be relaxed. Then try typing with a light touch. If you feel any
shoulder or neck strain, stop for a while and check your posture.

• Position your keyboard in front of your monitor. Putting your keyboard beside
your monitor will make you turn your head while you type which could add
tension to your neck muscles.

English

Positioning your mouse

• The mouse should be placed on the same surface as your keyboard so that
you can reach it with ease.

• Adjust its position to allow enough space for movement without making you
stretch or lean over.

• Use your arm to move the mouse. Do not rest your wrist on the table when
moving the mouse.

Connecting the computer

3 Setting up your computer12

English

Setting up your computer is easy. For the most part, you only have four things to
connect: the mouse, the keyboard, the monitor, and the power cable.

Note: The peripherals shown in the connections below are for your reference
only. Actual device models may vary in select countries.

Connect your mouse and keyboard

PS/2 interface

Plug the PS/2 mouse and keyboard cable into the PS/2 keyboard port (purple port)
and mouse port (green port) located on the rear panel of your computer.

USB interface

You can also plug a USB mouse or a USB keyboard cable into any of the USB ports

located on the front and rear panels of your computer.

Connect a monitor (optional)

To connect a monitor, simply plug the monitor cable into the DVI port located
on the rear panel of your computer. If you have a monitor that supports S-video,
plug the monitor cable to the S-video port located on the rear panel of your
computer.

Note: Refer to the monitor manual for additional instructions and information.

Connect to a broadband network

Individual network configuration

Connect one end of the network cable on the network port on the rear of the
computer, then connect the other end of the network cable into the cable modem
or network jack or hub on your network.

Note: Consult your network system administrator or operating system manual
for information on how to configure your network setup.

13

Connect to power

Caution: Before you proceed, check the voltage range in your area. Make sure
that it matches your computer's voltage setting. If they don't match, change
your computer's voltage setting according to your area's voltage range.

1 Plug the power cable into the power cable socket located on the rear panel of

your computer.

2 Plug the other end of the power cable into a power outlet.

English

3 Setting up your computer14

Turning on your computer

English

After making sure that you have properly set up the system, applied power, and
connected all the necessary peripherals, you can now power on the system.

Important: Make sure that the power cable is properly plugged into an
electrical outlet. If you are using a power strip or an AVR (Auto-Voltage
Regulator), make sure that it is plugged in and turned on.

Turning off your computer

The software procedure below applies to system running a Windows OS. For other
OS shutdown procedures, refer to the related user documentation.

1 On the Windows taskbar, click on the Start button, then click Shut Down.

2 Turn off all peripherals connected to your computer.

If you cannot shut down your computer normally, press and hold the power button
for at least four seconds. Quickly pressing the button may put the computer in
suspend mode only.

15

Acer clear.fi (only for certain models)

With Acer clear.fi, you can enjoy videos, photos and music. Stream media from, or
to, other devices with Acer clear.fi installed.

Note: All devices must be connected to the same network.

To watch videos or listen to music open clear.fi Media, to browse photos open

clear.fi Photo.

Important: When you first open a clear.fi application, Windows

Firewall will ask for permission to allow clear.fi to access the network.
Select Allow Access in each window.

Navigating media and photos

The list in the left panel shows your computer (’My Library’), then other devices if
any are connected to your network (’Home Shared’).

To view files on your computer, select one of the categories under ’My Library’,
then browse the files and folder on the right.

English

Shared files

Devices connected to your network are shown in the Home Shared section. Select
a device, then the select the category to explore.

After a short delay, shared files and folders are shown on the right. Browse to the
file you want to play, then double-click to start playback.

Use the media controls in the bar across the bottom of the screen to control
playback. For example, when music is selected, you can play, pause or stop
playback, and adjust the volume.

English

16

Note: You must activate sharing on the device that stores the files.
Open clear.fi on the device that stores the files, select Edit then make
sure Share my library on local network is active.

Which devices are compatible?

Certified Acer devices with clear.fi or DLNA software can be used with the clear.fi
software. These include DLNA-compliant PCs, smartphones, and NAS (Network
Attached Storage) devices.

Playing to another device

If you want to play the media on another device, you need to do the following:

1 In the bottom right corner, select Play to.

2 Select the remote device that will be used to play the file.

Only devices optimised for playback are available in this list, certain PCs and
storage devices will not appear. To add a Windows PC to this list, open
Windows Media Player, select Stream and Allow remote control of my

Player...

3 Select a file in the main window, then use the media controls in the bar across

the bottom of the screen to control the remote device.

For more help, go to http://www.acer.com/.

4 Using your

computer

Using the optical drive

4 Using your computer18

English

Your computer may come with a SuperMulti burner (with optional Blu-ray reader
capabilities). This drive is located on the front panel of your computer. The BD and
HD drive allows you to play CD-ROMs, CD-I discs, and video CDs, DVD-RAM/-RW,
DVD-ROMs, DVD+R/-R discs, and optionally play BD discs as well.

CDs, DVDs, BDs are also compact, lightweight and easy to carry around. However,
they are more delicate and must be handled with extra care.

To insert a disc into your computer's optical drive:

1 Press the optical drive’s eject button located on the front panel.

2 When the disc tray slides open, place the disc gently on the tray. Make sure

that the label or title side of the disc is facing upward.
When holding a disc, hold it by the edges to avoid leaving smudges or
fingerprints.

3 Push the tray and it will close automatically or press the eject/load button.

19

Taking care of your optical discs

• Keep your disc in its case when not in use to avoid scratches or other damage.
Any kind of dirt or damage can affect the data on the disc, impair the disc lens
reader on the optical drive, or stop the computer from successfully reading the
disc.

• When handling discs, always hold them by the edges to avoid smudges or
fingerprints.

• When cleaning discs, use a clean, dust-free cloth and wipe in a straight line
from the center to the edge. Do not wipe in a circular motion.

• Clean you optical drive periodically with a cleaning kit; cleaning kits may be
purchased at any computer or electronics shop.

Connecting options

Your computer offers excellent expansion capabilities with its built-in ports and
connectors. This section describes how to make connections through various
options. When connecting peripherals, read the manual included with the peripheral
for operating instructions.

Audio devices

Audio devices are easy to connect with the audio ports accessible from the front
and rear of the computer.

• Microphone — Plug an external microphone (or an audio line-in device) into
the microphone/line-in jack (pink jack) located on the front and rear of the
computer.

• Amplified stereo speakers, headset, or headphone — Plug amplified speakers,
headset, or headphone to the headphone/line-out/front speaker jack (green
jack) located on the front and rear of the computer.

English

USB devices

Universal Serial Bus (USB) is a serial bus design capable of cascading peripherals
such as a digital camera, keyboard, mouse, scanner, printer, modem, flash drives,
VoIP phones, and gaming devices (such as joystick, steering wheels, rumble pads,
or foot pedals). With USB, complex cable connections can be eliminated.

Your computer comes with several external USB ports: one on the multi-media card
slot, four on the front and four on the rear panel. These ports support USB 2.0 high­performance external devices such as webcams and digital still cameras. They also
allow you to connect additional USB devices to your computer without using up its
resources.

English

4 Using your computer20

To connect a USB device, simply plug the device cable into any of the USB ports

located on the front and rear panels of your computer.

Note: Some USB devices have a built-in USB port which permits you to
connect more USB devices.

5 Upgrading

your
computer

Installation precautions

5 Upgrading your computer22

English

Before you install any computer component, we recommend that you read the
following sections. These sections contain important ESD precautions along with
preinstallation and post-installation instructions.

ESD precautions

Electrostatic discharge (ESD) can damage your processor, disk drives, expansion
boards, and other components. Always observe the following precautions before
you install a computer component:

1 Do not remove a component from its protective packaging until you are ready

to install it.

2 Wear a wrist grounding strap and attach it to a metal part of the computer

before handling components. If a wrist strap is not available, maintain contact
with the computer throughout any procedure requiring ESD protection.

Preinstallation instructions

Always observe the following before you install any component:

1 Turn off your computer and all the peripherals connected to it before opening

it. Then unplug all cables from the power outlets.

2 Open your computer according to the instructions on page 23.

3 Follow the ESD precautions described above before handling a computer

component.

4 Remove any expansion boards or peripherals that block access to the DIMM

sockets or component connectors.

5 See the following sections for specific instructions on the component you wish

to install.

Warning! Not turning off the computer properly before you start installing
the components may cause serious damage. Do not attempt the
procedures described in the following sections unless you are a qualified
service technician.

23

Post-installation instructions

Observe the following after installing a computer component:

1 See to it that the components are installed according to the step-by-step

instructions in their respective sections.

2 Replace any expansion boards or peripherals that you removed earlier.

3 Replace the side panel.

4 Replace the bezel door.

5 Connect the necessary cables.

6 Turn on your computer.

Opening your computer

Caution: Before you proceed, make sure that you have turned off your
computer and all peripherals connected to it. Read the
instructions on page 22.

You need to open your computer before you can install upgrade components. The
side panel is removable to allow access to the computer’s internal components.
Refer to the following section for instructions.

Preinstallation

English

5 Upgrading your computer24

Removing and installing a hard disk

English

drive

The computer may include an optional easy-swap hard disk drive. One standard

3.5-inch Serial ATA hard drive may be mounted in a carrier that connects to a SATA
interface on the disk cage backplane.

Note: In certain configurations the carrier already contains a hard disk drive.

Easy-swap technology shortens system downtime for changing the hard disk or
performing an upgrade.

Warning: Do not attach or detach the hard drive while the system is on. It
may cause damage to the device or lose data.

Removing the hard disk drive carrier

Caution: Follow these instructions only on computers that include an easy­swap carrier.

1 Observe the ESD precautions described on page 22.

2 Open the drive bay door.

25

3 Press the HDD carrier latch, then pull the lever and slide the carrier from the

chassis.

4 Place the HDD carrier on a clean surface.

Adding a hard disk drive

1 Follow the instructions for removing a hard disk drive carrier (above).

2 Insert the right side of the new drive into the carrier, aligning the pins with the

hard disk mounting holes.

English

3 Gently open the tab at the front of the carrier; insert the pin into the front

mounting hole. Bend the rear part of the carrier open; insert the pin into the
rear mounting hole.

English

5 Upgrading your computer26

4 With the lever still extended, slide the carrier all the way into the drive bay, and

close the cover.

27

Upgrading the system memory

This section explains the procedures for removing and installing a memory module.

System memory interface

The four 240-pin sockets on the mainboard support Double Data Rate 3 (DDR3)
Synchronous Dynamic Random Access Memory (SDRAM)-type DIMMs. You may
install 1 GB or 2 GB DIMMs for a maximum memory capacity of 8 GB.

System memory configuration guidelines

• To ensure data integrity, use only Acer-approved modules in 1 GB or 2 GB
capacities.

• Use identical modules — same specification for size, speed, and organization.

• In minimum configuration, the FDB should be installed in DIMM 2 slot.

To remove a memory module:

1 Observe the ESD precautions described on page 22.

2 Lay the system on its side (components showing).

3 Press the holding clips on both sides of the DIMM slot outward to release the

DIMM (1).

4 Gently pull the DIMM upward to remove it from the DIMM slot (2).

English

5 If you intend to install a new memory module, proceed to the next section for

related procedure, then observe the post-installation instructions described on
page 23.

To install a memory module:

5 Upgrading your computer28

English

Note: DIMM slots on the mainboard must be installed only in certain
configurations. Numbers next to DIMM slots correspond to installation
sequence. DIMMs may be installed in pairs and in the correct order.

1 Perform steps 1 and 2 of the previous section.

2 Select an empty DIMM slot.

3 Open the holding clips on the DIMM slot.

If you are replacing an existing DIMM, install the new DIMM in the same slot
where you removed the DIMM.

If you are adding a new DIMM, note that the system supports dual channel
configuration. The total size of the DIMMs installed in the channel A slots must
match the total size of the DIMMs in channel B slots.

4 Remove the new DIMM from its protective packaging, handling it by the

edges.

5 Align the DIMM so that the notch on the slot fits the keyed edge of the module,

then press the module at both ends to seat it fully into the slot (1).

If you insert a DIMM but it does not fit easily into the slot, you have inserted it
incorrectly. Reverse the orientation of the module and insert it again.

6 Firmly press the holding clips inward to lock the DIMM in place (2).

If the holding clips do not close, the DIMM is not properly inserted.

7 Observe the post-installation instructions described on page 23.

The system automatically detects the amount of memory installed. Run the
BIOS setup to view the new value for total system memory and make a note of
it.

6 Frequently

asked
questions

6 Frequently asked questions30

Frequently asked questions

English

The following questions indicate possible situations that may arise during the use of
your computer and each is followed by easy answers and solutions.

I pressed the power button but the system did not boot up.

Check the LED on the power button.

If the LED is not lit, no power is being applied to the system. Try the following:

• Check if you properly plugged the power cable into an electrical outlet.

• If you are using a power strip, make sure it is plugged in and turned on.

If the LED is lit, check the following:

• The operating system files may be damaged or missing. Insert the startup disc
you created during Windows setup into the ODD and press <Ctrl> + <Alt> +
<Del> to restart your computer. This will automatically diagnose your system
and make necessary fixes. However, if the diagnostic utility still reports a
problem, then you may have to perform the recovery process to restore your
system to its original default factory settings.

Nothing appears on the screen.

Your computer's power management function automatically blanks the screen to
save power. Just press any key to turn the display back on.

If pressing a key does not work, you can restart your computer. If restarting your
computer does not work, contact your dealer or technical support center for
assistance.

The printer does not work.

Do the following:

• Make sure the printer is connected to a power outlet and that it is turned on.

• Make sure the printer is correctly connected to the computer.

• For additional information concerning the printer, refer to the printer's
documentation.

31

No sound comes out from the computer.

Check the following:

• The volume may be muted. Look for the Volume icon on the taskbar. If it is
crossed-out, click on the icon and deselect the Mute option. You can also
press the volume control/mute knob on your USB keyboard to toggle from
mute to sound on.

• If headphones, earphones or external speakers are connected to the line-out
jack of your computer, the internal or built-in speakers are automatically turned
off.

System cannot read hard disk or optical disc drive information.

Check the following:

• Make sure you are using the correct type of disk.

• Make sure the disc is inserted into the drive correctly.

• Check if the disc is clean and unscratched.

• Check your drive by using a good (undamaged) disc. If your drive can not read
the information on the good disc there may be a problem with the drive.
Contact your dealer or technical support center for assistance.

System cannot write data on the hard disk or disc.

Check the following:

• Make sure the disk is not write-protected.

• Make sure you are using the correct type of disc.

English

English

6 Frequently asked questions32

7 Regulations and

safety notices

7 Regulations and safety notices34

Regulations and safety notices

English

FCC notice

This device has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to
radio communications.

However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the device and receiver.

• Connect the device into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to
maintain compliance with FCC regulations.
use shielded cables to connect to other computing devices. A
recommended for DVI output.

In compliance with FCC regulations,

dual-link cable is

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply
with the Class B limits may be attached to this equipment. Operation with non­certified peripherals is likely to result in interference to radio and TV reception.

Caution

Changes or modifications not expressly approved by the manufacturer could void
the user's authority, which is granted by the Federal Communications Commission,
to operate this computer.

35

Operation conditions

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

Notice: Canadian users

This Class B digital apparatus complies with Canadian ICES-003.

Remarque à l'intention des utilisateurs canadiens

Cet appareil numérique de la classe B est conforme a la norme NMB-003 du
Canada.

Declaration of Conformity for EU countries

Hereby, Acer, declares that this PC series is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.

Compliant with Russian / Ukraine regulatory certification

English

Modem notices

7 Regulations and safety notices36

English

Notice for USA

This equipment complies with Part 68 of the FCC rules. Located on the modem is a
label that contains, among other information, the FCC Registration Number and
Ringer Equivalence Number (REN) for this equipment. Upon request, you must
provide this information to your telephone company.

If your telephone equipment causes harm to the telephone network, the telephone
company may discontinue your service temporarily. If possible, they will notify you
in advance. But, if advance notice is not practical, you will be notified as soon as
possible. You will also be informed of your right to file a complaint with the FCC.

Your telephone company may make changes in its facilities, equipment, operations,
or procedures that could affect the proper functioning of your equipment. If they do,
you will be notified in advance to give you an opportunity to maintain uninterrupted
telephone service.

If this equipment should fail to operate properly, disconnect the equipment from the
phone line to determine if it is causing the problem. If the problem is with the
equipment, discontinue use and contact your dealer or vendor.

Caution: To reduce the risk of fire, use only No. 26 AWG or larger UL
Listed or CSA Certified Telecommunication Line Cord.

TBR 21

This equipment has been approved [Council Decision 98/482/EC - "TBR 21"] for
single terminal connection to the Public Switched Telephone Network (PSTN).
However, due to differences between the individual PSTNs provided in different
countries, the approval does not, of itself, give an unconditional assurance of
successful operation on every PSTN termination point. In the event of problems,
you should contact your equipment supplier in the first instance.

Notice for Australia

For safety reasons, only connect headsets with a telecommunications compliance
label. This includes customer equipment previously labelled permitted or certified.

37

Notice for New Zealand

1 The grant of a Telepermit for any item of terminal equipment indicates only that

Telecom has accepted that the item complies with minimum conditions for
connection to its network. It indicates no endorsement of the product by
Telecom, nor does it provide any sort of warranty. Above all, it provides no
assurance that any item will work correctly in all respects with another item of
Telepermitted equipment of a different make or model, nor does it imply that
any product is compatible with all of Telecom's network services.

2 This equipment is not capable, under all operating conditions, of correct

operation at the higher speeds for which it is designed. Telecom will accept no
responsibility should difficulties arise in such circumstances.

3 Some parameters required for compliance with Telecom's Telepermit

requirements are dependent on the equipment (PC) associated with this
device. The associated equipment shall be set to operate within the following
limits for compliance with Telecom's Specifications:

a There shall be no more than 10 call attempts to the same number within

any 30 minute period for any single manual call initiation, and

b The equipment shall go on-hook for a period of not less than 30 seconds

between the end of one attempt and the beginning of the next call
attempt.

4 Some parameters required for compliance with Telecom's Telepermit

requirements are dependent on the equipment (PC) associated with this
device. In order to operate within the limits for compliance with Telecom's
specifications, the associated equipment shall be set to ensure that automatic
calls to different numbers are spaced such that there is not less than 5
seconds between the end of one call attempt and the beginning of another.

5 This equipment shall not be set up to make automatic calls to Telecom's 111

Emergency Service.

6 This device is equipped with pulse dialing while the Telecom standard is DTMF

tone dialing. There is no guarantee that Telecom lines will always continue to
support pulse dialing.

7 Use of pulse dialing, when this equipment is connected to the same line as

other equipment, may give rise to bell tinkle or noise and may also cause a
false answer condition. Should such problems occur, the user should NOT
contact the telecom Fault Service.

8 This equipment may not provide for the effective hand-over of a call to another

device connected to the same line.

9 Under power failure conditions this appliance may not operate. Please ensure

that a separate telephone, not dependent on local power, is available for
emergency use.

English

English

7 Regulations and safety notices38

Laser compliance statement

The CD or DVD drive used with this computer is a laser product.
The CD or DVD drive's classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO
BEAM.

Digital audio output statement

The optical connector contains no laser or light emitting diode (LED) more than
Class I.

Radio device regulatory notice

Note: Below regulatory information is for models with wireless LAN
and/or Bluetooth only.

List of applicable countries

This device must be used in strict accordance with the regulations and constraints
in the country of use. For further information, please contact local office in the
country of use. Please see
lastest country list.

http://ec.europa.eu/enterprise/rtte/implem.htm for the

Canada — Low-power license-exempt radio
communication devices (RSS-210)

a Common information

Operation is subject to the following two conditions:

1. This device may not cause interference, and

2. This device must accept any interference, including interference that
may cause undesired operation of the device.

b Operation in 2.4 GHz band

To prevent radio interference to the licensed service, this device is
intended to be operated indoors and installation outdoors is subject to
licensing.

39

English

8F, 88, Sec. 1, Xintai 5th Rd., Xizhi,

Acer Incorporated

New Taipei City 221, Taiwan

Declaration of Conformity

We,

Acer Incorporated

8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan
Contact Person: Mr. RU Jan, e-mail: [e-mail]

And,

Acer Italy s.r.l

Via Lepetit, 40, 20020 Lainate (MI) Italy
Tel: [phone], Fax: [phone], www.acer.it

Hereby declare that:

Product: Personal Computer
Trade Name: Acer
Model Number: AcerSystem
SKU Number: XXX-xxx (“x” = 0~9, a ~ z, A ~ Z or Blank)

Is compliant with the essential requirements and other relevant provisions of the
following EC directives, and that all the necessary steps have been taken and are in
force to assure that production units of the same product will continue comply with
the requirements.

EMC Directive 2004/108/EC as attested by conformity with the following
harmonized standards:

-. EN55022, AS/NZS CISPR22, Class B

-. EN55024

-. EN55013 (Applicable to product built with TV tuner module)

-. EN55020 (Applicable to product built with TV tuner module)

-. EN61000-3-2 Class D

-. EN61000-3-3

Low Voltage Directive 2006/95/EC as attested by conformity with the following
harmonized standard:

-. EN60950-1

-. EN60065 (Applicable to product built with TV tuner module)

Council Decision 98/482/EC (CTR21):

-. (Applicable to product with pan- European single terminal connection
to the Public Switched Telephone Network (PSTN).)

RoHS Directive 2002/95/EC on the Restriction of the Use of certain Hazardous
Substances in Electrical and Electronic Equipment

-. The maximum concentration values of the restricted substances by
weight in homogenous material are:

Lead 0.1% Polybrominated Biphenyls (PBB’s) 0.1%
Mercury 0.1% Polybrominated Diphenyl Ethers (PBDE’s) 0.1%

Hexavalent
Chromium

0.1% Cadmium 0.01%

English

40

Directive 2009/125/EC with regard to establishing a framework for the setting
of ecodesign requirements for energy-related product.

The standards listed below are applied to the product if built with WLAN
module or wireless keyboard and mouse.

R&TTE Directive 1999/5/EC as attested by conformity with the following
harmonized standard:

• Article 3.1(a) Health and Safety

-. EN60950-1

-. EN62311

• Article 3.1(b) EMC

-. EN301 489-1

-. EN301 489-3 (Applicable to non-bluetooth wireless keyboard mouse
set).

-. EN301 489-17

• Article 3.2 Spectrum Usages

-. EN300 440-2 (Applicable to non-bluetooth wireless keyboard mouse
set).

-. EN300 328

-. EN301 893 (Applicable to 5GHz high performance RLAN).

Year to begin affixing CE marking 2012.

Mar. 13, 2012

RU Jan/Sr. Manager Date
Regulation Center, Acer Inc.

41

Acer America Corporation

333 West San Carlos St., San Jose

CA 95110, U. S. A.
Tel : [phone]

Fax : [phone]

www.acer.com

Federal Communications Commission

Declaration of Conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

The following local Manufacturer /Importer is responsible for this declaration:

English

Product: Personal Computer

Tra de N a me: Acer

Model Number: AcerSystem

SKU Number: XXX-xxx,

Name of Responsible Party: Acer America Corporation

Address of Responsible Party: 333 West San Carlos St.

Contact Person: Acer Representative

Phone No.: 254-298-4000

Fax No.: 254-298-4147

("x" = 0~9, a ~ z, A ~ Z or Blank)

San Jose, CA 95110
U. S. A.

Remark: All images are for reference purposes only.
Actual configuration may vary.

V12A1