The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that
NOTEGives bits and pieces of additional
WARNINGAlerts you to any damage that might
CAUTIONGives precautionary measures to
IMPORTANTReminds you to do specific actions
appear on screen.
information related to the current
topic.
result from doing or not doing
specific actions.
avoid possible hardware or software
problems.
relevant to the accomplishment of
procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine. These
LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact
your regional offices or the responsible personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
After examining your smartphone features, let us show you around your new smartphone.
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No.ItemDescription
1Stylus Use to enter info rmation or select items on the touch screen.
2Power button Press to turn the screen on/off or enter sleep mode; press and hold to
turn the smartphone off.
3Touchscreen 240 x 400 pixel screen to display data, phone content and enter
information.
4Phone speaker Emits audio from your smartphone; suit-able for holding to your ear.
5LED IndicatorIndicates if the smartphone is powered on
6Home buttonReturns to the home screen
7Call button Activate phone/dial/view recently dialed numbers/answer a call.
8Touch wheel/4-way
button
9Center buttonUse to select on-screen items
10End button Press to end a call/disconnect GPRS; press and hold to turn the phone
1 1Back ButtonGo to the previous screen
12Volume up / Volume
down
13Silent buttonTurns off speakers and turns on vibration module
14Mini USB connector Connect to a USB cable/headphones/ charger.
15MicrophoneSmartphone receiver / internal microphone
Touch-sensitive wheel control with 4-way button
function on/off.
Press to increase/reduce phone volume.
4
No.ItemDescription
16Micro SD card slot Expand your device’s memory capacity.
17Camera button Activate the camera or take a picture.
18Reset pinhole Insert the stylus into this hole to reset the device.
19Speaker Emits audio from your smartphone; suitable for handsfree use.
20Camera A 2-megapixel camera for taking high-resolution images.
•Latest version of EUU (End-user Upgrade Utility / EUU_xxx.exe)
•Latest version of ActiveSync v4.5 or above
•Tool: USB Cable
Mode Switching
Performing a Soft Reset
1.Press and hold the POWER button.
2.Press RESET and release both (power & reset) buttons at the same time.
Chapter 2
Switching to Download Mode
1.Press and hold the RESET button immediately after doing a soft-reset.
2.Release the RESET button after the USBDL screen shows up on the screen.
Performing a Clean Boot.
1.Perform a soft-reset, device reboot.
2.Press and hold RESET after the logo screen appears.
3.When the confirmation message appears, press the camera button immediately to perform a clean-boot.
Software Upgrade Procedure
Using the Device Software Update Utility
Before updating, please ensure the PC being used to update has the following:
•Windows XP SP2 or later versions (Vista, Windows 7) of the Windows operating system.
•ActiveSync 4.5 or higher
•All firewalls disabled
1.If a Micro SD card is installed in the Smartphone, remove it.
2.Connect the Smartphone to the PC using a USB cable.
3.Execute ActiveSync.
NOTE: If you encounter difficulties connecting with ActiveSync, try di sabling advanced network functionality
on the Smartphone by clicking Start > Settings > Connections >USB to PC and uncheck Enable
advanced network functionality.
Chapter 27
4.Execute the EUU executable file
The Welcome screen displays.
5.Click Next.
Specify a folder and permission.
8
6.Click Next.
The Confirm Installation screen displays.
7.Click Next.
When EUU is installed, the Completed screen displays.
9
8.Click Finish.
The Device Software Update Utility starts and the following screen displays.
9.Follow the on screen instructions. When the ActiveSync connection is established, click Next.
The following screen displays.
10
10. Click Continue.
A warning screen displays.
11. Click Yes. A confirmation screen appears on the Smartphone.
12. Click Yes. A final confirmation screen appears on the PC.
11
13. Click Yes to begin the upgrade.
The Smartphone reboots to download mode and the following progress screens display on the
Smartphone and PC.
The update is complete when the following screen displays.
14. Click Close to exit the utility.
12
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble and reassemble the smartphone for
maintenance and troubleshooting.
IMPORTANT:The use of metal tools during disassembl y may damage the casing. Use plastic tools where
possible.
IMPORTANT:Cover the work area with a clean, dry, lint-free cloth before placing the smartphone face down.
NOTE: The color and layout of some components may differ from those shown in the images.
Disassembly Requirements
To disassemble the smartphone, you need the following tools:
•Wrist grounding strap and conductive mat to prevent electrostatic discharge
•A clean, dry, lint free cloth to prevent damage to the LCD during disassembly
•Plastic pry less than or equal to 0.96 mm thickness
•Appropriate driver types and sizes for the indicated screws
•Tweezers (plastic and metal)
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Related Information
The product previews seen in the disassembly procedures may not represent the final product color or
configuration.
General Information
Pre-disassembly Instructions
IMPORTANT:Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system.
2.Unplug the USB adapter and all other cables from the system.
3.Cover the work area with a clean, dry, lint-free cloth to protect the TOP case.
4.Place the system on a flat, stable surface.
Disassembly Process
The disassembly process is divided into the following sections:
•External components disassembly
•Main unit disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components.
Chapter 313
Main Screw List
ScrewQuantityPart No.
M 1.6X4.0,M WT NYLOK C56052A0067302
I M 1.2X1.5 WT Ni GP,66052A0067402
5T, M1.6X3.0 M BK Ni VER:02,GP26052A0067502
External Module Disassembly Process
External Modules Disassembly Flowchart
Turn off system
power
Disconnect USB
cable from system
Remove
Stylus
Remove
Back Cover
Remove
Battery
Remove
SIM Card
Remove
Mini SD Card
NOTE: Items enclosed with broken lines (— - - —) are optional and may not be present.
14Chapter 3
Removing the Stylus
1.Grasp the Stylus as shown and pull to remove it from the smartphone.
2.Continue to pull the Stylus until it is completely removed from the smartphone.
Chapter 315
Removing the Mini-SD Card
NOTE: The Mini SD Card is an optional item and may not be present.
1.Insert a finger nail (or plastic pry) into the casing and open the Mini SD door as shown.
2.Pull the hinge out (1) and rotate the Mini SD door away from the card slot (2) as shown.
2
1
3.Press the Mini SD card into the slot and release. The card ejects automatically.
16Chapter 3
4.Remove the card from the slot and replace the Mini SD door.
Chapter 317
Removing the Battery Door
IMPORTANT:Cover the work area with a clean, dry, lint-free cloth before placing the smartphone face down.
1.Slide the Battery Door downwards until it disengages.
2.Rotate the Battery Door away from the smartphone to remove it.
18Chapter 3
Removing the Battery
1.See “Removing the Battery Door” on page 18.
2.Push the Battery towards the top of the Smartphone as shown to release it.
3.Lift the Battery out of the battery bay.
Chapter 319
Removing the SIM Card
NOTE: The SIM Card is an optional item and may not be prese n t.
1.See “Removing the Battery” on page 19.
2.Grasp the SIM Card as shown.
3.Slide the SIM Card out of the slot as shown.
20Chapter 3
Main Unit Disassembly Process
Main Unit Disassembly Flowchart
Remove External
Modules before
proceeding
Remove
Back Cover
Remove
Vibration Module
Remove
Speaker Module
Remove
Control Buttons
Remove
Camera Shielding
Remove
Camera Module
Remove
Sim Daughter
Board
Remove
Mainboard
Remove
LCD Panel
Remove
Receiver Module
Remove
LED Gasket
Remove
Button Board
Remove
Keyboard
Remove
Microphone Boot
Screw List
StepScrewQuantityPart No.
Back CaseM 1.6X4.0,M WT
56052A0067302
NYLOK C
KeyboardI M 1.2X1.5 WT Ni GP,66052A0067402
SIM Daughter Board5T, M1.6X3.0 M BK Ni
26052A0067502
VER:02,GP
Chapter 321
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