Acer Aspire A515-52, Aspire A515-52G Repair Guide

Aspire A515-52/A515-52G

S E R V I C E G U I D E

Chapter 1. Hardware Specifications and Configurations

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Keyboard Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Specifications Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Chapter 2. System Utilities

BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Navigating the Bios Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Main Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Security Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Boot Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Exit Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Flash Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

BIOS Secure Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

DMITools Utility SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34

LAN EEPROM Utility SOP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-50

Crisis Utility SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-52

BIOS Shipping Mode SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-57

Chapter 3. Jumper and Connector Locations

Mainboard Top View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Mainboard Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Clear CMOS Jumper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Chapter 4. Troubleshooting

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

No Display Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

LCD Picture Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Internal Keyboard Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Touchpad Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Internal Microphone Record Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Wireless Function Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Bluetooth Function Test Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

SD Card Function Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Units Thermal Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Cosmetic Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

Chapter 5. Service and Maintenance

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Maintenance Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Lower Case Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Lower Case Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

HDD Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

HDD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19

HDD Carrier Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22

HDD Carrier Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23

USB Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25

USB Board Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28

DIMM Modules Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31

DIMM Modules Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32

SSD Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33

SSD Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-34

WLAN Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36

WLAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-38

Fan Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-40

Fan Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-42

Thermal Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-44

Thermal Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-46

Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-49

Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-53

DC-IN Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-57

DC-IN Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-58

RTC Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-59

RTC Battery Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-60

Touchpad Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-61

Touchpad Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-64

Speaker Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-68

Speaker Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-71

LCD Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-74

LCD Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-77

LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-81

LCD Bezel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-83

CMOS and Microphone Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-84

CMOS and Microphone Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 5-86

LCD Panel Brackets Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-88

LCD Panel Brackets Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-89

LCD Panel Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-91

LCD Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-95

WLAN Antenna (Main) Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-99

WLAN Antenna (Main) Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-100

WLAN Antenna (Aux) Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-101

WLAN Antenna (Aux) Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-102

iii

Chapter 6. FRU (Field Replaceable Unit) List

Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Main Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Upper Cover Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-32

Chapter 7. Test Compatible Components

Microsoft® Windows® 10 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Aspire A515-52/A515-52G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Chapter 8. Online Support Information

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Revision History

Please refer to the table below for the updates made on this service guide.

Date Chapter Updates

2018/08/17 Initial Release

Service guide files and updates are available on the Acer/CSD website. The information in this guide is subject to change without notice.

Copyright © 2018 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with

respect to the contents hereof and specifically disclaims any warranties of merchantability or fitn ess for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation, Inc. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

WARNING:

Indicates a potential for personal injury.

CAUTION:

Indicates a potential loss of data or damage to equipment.

IMPORTANT:

Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.

NOTE:

Gives bits and pieces of additional information related to the curr ent topic.

The following typographical conventions are used in this document:

• Book titles, directory names, file names, path names, and program/process names are shown in italics.

Example:

the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program

• Computer output (text that represents information displayed on a computer screen, such as menus, prompts, responses to input, and error messages) are shown in constant width.

Example:

[01] The server has been stopped

• User input (text that represents information entered by a computer user, such as command names, option letters, and words) are shown in constant width bold. Variables cont ained within user input are shown in square brackets ([ ]).

Example:

At the prompt, type run [file name] -m

• Keyboard keys are shown in bold italics.

Example:

After entering data, press Enter.

• Screen output (text that represents information displayed on the system, such as menus, prompts, responses to input, and error message s ) ar e shown in bold .

Example:

On the main menu, select OK.

General Information

This Service Guide provides all technical information relating to the basic configuration for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional offices or the responsible personnel/channel to provide you with further technical details.

When ordering FRU parts:

Check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide.

For Acer-authorized service providers:

Your Acer office may have a different part number code than those given in the FRU list of this printed service guide. The list provided by your regional Acer office must be used to order FRU parts for repair and service of customer machines.

vii

CHAPTER 1

Hardware Specifications and Configurations

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . .1-2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Keyboard Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Specifications Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Hardware Specifications and Configurations

Features

The following is a summary of the computer’s features:

Operating System

• Windows Series

• Linux

Platform

• Intel Whiskey Lake U

System Memory

DDR4 2133/2400 SODIMM memory interface design:

• DDR4 SODIMM slot x 2

• Maximum memory is up to 32GB

Display

• 15.6"

• Resolution: 1920 x 1080 (FHD) / 1366 x 768 (HD)

• TN (3.2mm) / IPS (3.2mm)

• eDP

Privacy Control

• BIOS user, supervisor, HDD passwords

• Kensington lock slot

Hardware Specifications and Configurations 1-2

Storage Subsystem

• SATA HDD/SSD

 HDD 7.0mm  M.2 SSD

• SD Card

 Secure Digital™ (SD) Card, Mini SD™, Micro SD™, SDXC™, SDHC

• Specification: SD 3.0 (Maximum support capacity up to 2GB)

Type Model Test Result

SDHC Toshiba 4GB(Class 4) Pass SDHC Toshiba 32GB(Class 4) Pass SDHC SanDisk 32GB(Class 4) Pass SDHC SanDisk 4GB(Class 6) Pass SDHC Transcend 4GB(Class 6) Pass SDHC SAMSUNG 16GB(Class 6) Pass SDHC ADATA 16GB(Class 10) Pass SDHC Transcend 8GB(Class 10) Pass SDHC Toshiba 16GB(Class 10) Pass SDHC Kingston 16GB(Class 10) Pass SDXC Sandisk 64GB(Class 10) Pass SDXC Transcend 64GB(Class 10) Pass

Graphics

• nVidia MX130 - 2GB VRAM

• nVidia MX150 - 2GB VRAM

Audio Subsystem

• Codec: Realtek ALC255-CG

• Speaker x 2

• Audio Jack x 1

• Dual digital MIC on Camera Module

1-3 Hardware Specifications and Configurations

Communication

Webcam

• HD Camera

Wireless

• 802.11 AC/BGN +BT

Dimensions and Weight

Dimension

• 363.4 (L) x 247.5 (W) x 18.85 (H) mm (14.31 (L) x 9.74 (W) x 0.74 (H) inches)

Weight

• 1.9kg (4.2lbs)

Power Adapter and Battery

Battery

• 4-cell, 3320/3220 mAh Li-Ion battery

Power Adapter

• 65W AC adapter

I/O Ports

• One DC-in jack for AC adapter

• One USB 3.0 port (Support offline charging)

• One USB 3.1 Type-C Gen1 port

• Two USB 2.0 ports

• One HDMI port

• One LAN port

• One Headphone jack

• One Card Reader

• One Kensington Lock

Hardware Specifications and Configurations 1-4

Special Keys and Controls

Control Buttons

• Power button x1 (embedded on the keyboard)

Keyboard

• Phantom key auto detection

• Supports independent pgdn/pgup/home/end keys

• Support reverse T cursor keys

Touchpad

• Precision touchpad

Environment

Temperature

• Operating: 0ºC to 40ºC (32°F to 104°F)

• Non-operating: -20ºC to 60ºC (-4°F to 140°F)

Humidity (non-condensing)

• Operating: 0%R.H to 80%R.H

• Non-operating: 0%R.H to 80%R.H

Warranty

• One-year International Tra vellers Warranty (ITW)

Accessories

• 65W AC adapter

• Manual Kits

• Power cord

1-5 Hardware Specifications and Configurations

Notebook Tour

1 2

Top View

Figure 1-1. Top View

# Icon Item Description

1 Webcam Web camera used for video communications.

2 Microphones

3 Display Screen Displays the screen output. 4 Keyboard Use to enter data into the computer.

5 Touchpad

6 Power Button

Hardware Specifications and Configurations 1-6

Table 1-1. Top View

Receives audio input for sound recording or voice chatting

Touch-sensitive pointing device that functions like a computer mouse.

Press to turn on the system on or off. The indicator lights blue when the power is on.

Left View

123456

Figure 1-2. Left View

Table 1-2. Left View

# Icon Item Description

Connects to a Kensington-compatible computer security lock.

NOTE:

Wrap the computer security lock cable

1 Kensington Lock

around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

2 LAN Port Connects to a local area network.

3 HDMI Port Supports high-definition digital video conn ections.

Connects to USB 3.0 Super Speed (USB) device.

4 USB 3.0 Port

6 Card Reader

1-7 Hardware Specifications and Configurations

USB 3.1 Type-C Port

NOTE:

Devices without USB 3.0 certification may not be compatible.

Connects to USB 3.1 Type-C compatible devices.

Insert a memory card such as (SD), Mini SD

for external storage.

NOTE:

Only one card can be inserted at one time.

, Micro SDTM, SDXCTM, SDHC

Secure DigitalTM

Right View

12 34 5

Figure 1-3. Right View

Table 1-3. Right View

# Icon Item Description

1 Audio Jack Connects to a headset.

2 USB 2.0 Ports Connects to USB 2.0 devices .

Indicates the computer power status:

3 Power Indicator

4 Battery Indicator

5 DC-In Jack Connects to an AC adapter.

• Off: System is off.

• Blue: System is on.

• Orange (flashing): S3 state Indicates the computer battery status:

• Orange (flashing): Battery low.

• Orange: Battery is charging.

• Blue: Battery is fully charged.

Hardware Specifications and Configurations 1-8

Base View

Figure 1-4. Base View

Table 1-4. Base View

# Item Description

Use for air flow.

1 Air Vents

2 Speakers Emits audio sound.

3 Reset Button

CAUTION:

Do not cover the air vents.

Insert a suitable tool into the hole to reset the device.

1-9 Hardware Specifications and Configurations

Touchpad Basics

Figure 1-5. Touchpad

Table 1-5. Touchpad

# Item Description

Move your finger across the touchpad to move the cursor.

1 Touchpad

Tapping on the touchpad is the same as clicking the lef t mouse button.

Press on the bottom left side of the touchpad to perform

2Left Click

3 Right Click

selection and execution functions. This button is equivalent to the left button on a mouse.

Press on the bottom right side of the touchpad to perform selection and execution functions. This button is equivalent to the right button on a mouse.

Using the Touchpad

NOTE:

• The touchpad is sensitive to finger movement s; hence, the lighter the touch, the be tter the

response. Tapping too hard will not increase the touchpad sensitiveness.

• When using the touchpad, keep the touchpad and your fingers dry and clean.

Below is a description of basic touchpad operations:

Table 1-6. Touchpad Operations

Function Touchpad Bottom Left Side Bottom Right Side

T ap twice (same speed

Execute

as double-clicking a mouse button).

Quickly click twice.

Select Tap once. Click once.

Hardware Specifications and Configurations 1-10

Function Touchpad Bottom Left Side Bottom Right Side

23 4

Drag

Access context menu

Keyboard Basics

Tap twice; on the second tap, rest your finger on the touchpad and drag the cursor.

Press and hold, then use your finger on the touchpad to drag the cursor.

Click once.

Figure 1-6. Keyboard

Table 1-7. Keyboard

# Icon Item Description

1 Caps Lock Key

3 Windows Key

4 Application Key

Function Key

When Caps Lock is on, all alphabetic characters are typed in uppercase.

Use with other key combinations to perform special functions.

• Press to launch the Start menu.

• When used with other keys, provides a variety of functions. See Windows Key on page 1-12.

Press to open the context menu of the current application. This key has the same effect as clicking the right mouse button.

1-1 1 Hardware Specifications and Configurations

Windows Key

The table below shows the different functions that Windows key combinations can do:

Table 1-8. Windows Key Combinations

Key Combination Description

Opens or closes the Start menu.

+ <R>

+ <M>

+ <F1>

+ <E>

+ <F>

+ <D>

+ <L>

+ <TAB>

Opens the Run dialog box.

Minimizes all windows.

Undo immunize all windows.

Shows the help window.

Opens Windows Explorer.

Searches for a file or folder.

Shows the desktop. Locks the computer (if you are connected to a network dom ain), or

switch users (if you are not connected to a network domain). Searches for computers (if you are on a network). Moves focus from the Start menu to the Quick Launch toolbar and

to the system tray. Use the right and left arrow keys to move focus to items on the Quick Launch toolbar and the system tray.

Cycles through programs on the toolbar.

+ <Pause Break>

+ <U>

Hardware Specifications and Configurations 1-12

Displays the system properties dialog box.

Opens Ease of Access Center (for Windows XP only).

Hotkeys

Hotkeys or function key combinations can be used to access computer control functions such as screen brightness, volume, and multimedia playback controls.

Table 1-9. Hotkey Combinations

Function Key Combination Icon Description

Sleep <F1> Puts the computer in Sleep mode. Communication

Switch Brightness Down <F3> Decreases screen brightness.

Brightness Up <F4> Increases screen brightness.

Display Toggle <F5>

Screen Blank <F6>

Touchpad Toggle <F7> Turns the touchpad on and off. Keyboard

Backlight Toggle Speaker Toggle <F9> Turns the speaker on or off.

Volume D own <F10> Decreases audio volume.

Volume Up <F11> Increases audio volume.

<F2>

<F8> Turns the keyboard backlight on or off.

Enables/disables wireless connectivity of your computer.

Switches the display output between the display screen, external monitor (if connected), and both.

Turns the display screen backlight off to save power. Press any key to return.

Scroll Lock <F12> Turns scroll lock on or off.

Play/Pause <Fn> + Up key Plays or pauses media file.

Stop <Fn> + Down key Stops media file.

Previous <Fn> + Left key

Next <Fn> + Right key

1-13 Hardware Specifications and Configurations

Plays the previous media file in the play sequence.

Plays the next media file in the play sequence.

System Block Diagram

Figure 1-7. System Block Diagram

Hardware Specifications and Configurations 1-14

Specifications Table

Computer specifications

Item Metric Imperial

Dimensions

Length 363.4 mm 14.31 inches Width 247.5 mm 9.74 inches Height 18.85 mm 0.74 inch Weight (equipped with optical

drive, flash drive, and battery) Weight (equipped with optical

drive, flash drive, and without battery)

Input power

Operating voltage 19V Operating current 3.42A Temperature Operating (not writing to

optical disc) Operating (writing to optical

disc) Non-operating -20ºC ~ 60ºC -4º ~ 140ºF

Relative humidity

Operating 0%R.H ~ 80%R.H Non-operating 0%R.H ~ 80%R.H

1.9 kg 4.2 lbs

N/A (Embedded Battery) N/A (Embedded Battery)

0ºC ~ 40ºC 32ºF ~ 104ºF

N/A N/A

Maximum altitude (unpressurized)

Operating N/A N/A Non-operating N/A N/A

Shock

Operating Amplitude: 105G Non-operating Amplitude: 220G

Random vibration

Operating 0.6 grms Non-operating 1.5 grms

NOTE:

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

1-15 Hardware Specifications and Configurations

System Board Major Chips

Item Specification

Core logic

• INTEL Whiskey Lake Processor Family (U4+2, 15W)

• INTEL Whiskey Lake Processor Family (U2+2, 15W) VGA Intel HD Graphics Family (GT2) VGA (Discrete) NVIDIA N16S-GTR / N17S-G1 USB 2.0 X2 USB 3.0 X1 USB Type-C X1 Audio codec Realtek ALC255 codec Amplifier Realtek ALC255 build-in class-D speaker amplifier LAN/Card reader Realtek RTL8411B with SD card reader EC ENE KB9022QD

Processor

Item Specification

CPU

• INTEL Whiskey Lake Processor Family (U4+2, 15W)

• INTEL Whiskey Lake Processor Family (U2+2, 15W) CPU package BGA1528

Processor Specifications

Bus

Speed

(FSB/DMI/

QBI)

Mfg

Tech

Cache

Size

Package Voltage

Item

CPU

Speed

(GHz)

Cores

I7-8565U 1.8G 4 N/A 14nm 8MB BGA1528 0-1.05V I5-8265U 1.6G 4 N/A 14nm 6MB BGA1528 0-1.05V I3-8145U 2.1G 2 N/A 14nm 4MB BGA1528 0-1.05V

Hardware Specifications and Configurations 1-16

System Memory

Item Specification

Memory controller INTEL Whiskey Lake platform DIMM socket number X2 DDR4 socket Supports memory size per

socket Supports maximum memory

size

2G/4G/8G/16G

Total 32GB

Supports DIMM Speed DDR4 2133/2400 Support DIMM voltage 1.2V Supports DIMM package 260-pin DDR4 SODIMM

1-17 Hardware Specifications and Configurations

Graphics Controller and VRAM

Item Specification

Graphics Controller Chip

Intel Whiskey lake-U Processor (Intel integrate)

Package BGA1528 Interface Intel integrate

Memory

• 64MB (BIOS allocate)

• 128MB (WIN 10 Dedicated)

VRAM Chipset N/A

• The processor graphics is based on Gen 9 LP (generation 9 Low Power) graphics core architecture that enables substantial gains in performance and lower-power consumption over prior generations.

• Gen 9 LP architecture supports up to 48 Execution Units (EUs).

• Operating Systems Support

• Windows* 10 x64,OS X, Linux* OS, Chrome* OS

• API Support (Windows*)

• Direct3D* 2015, Direct3D 11.2, Direct3D 11.1, Direct3D 9, Direct3D 10,

Direct2D

• OpenGL* 4.5

• OpenCL* 2.1, OpenCL 2.0, OpenCL 1.2

• Hardware Accelerated Video Decode

• Direct3D* 9 Video API (DXVA2)

• Direct3D11 Video API

• Intel Media SDK

• MFT (Media Foundation Transform) filters

Supports

Supports full HW accelerated video decoding for AVC/VC1/ MPEG2/HEVC/ VP8/JPEG.

• Hardware Accelerated Video Encode

• Intel Media SDK

• MFT (Media Foundation Transform) filters

Supports full HW accelerated video encoding for AVC/ MPEG2/HEVC/VP8/ JPEG.

• Hardware Accelerated Video Processing

• Direct3D* 9 Video API (DXVA2)

• Direct3D 11 V ideo API

• Intel Media SDK

• MFT (Media Foundation Transform) filters

• Intel CUI SDK

• Hardware Accelerated Transcoding

• Low-power and low-latency AVC encoder for video conferencing and

Wireless Display applications.

• Lossless memory compression for media engine to reduce media power.

• HW assisted Advanced Video Scaler.

• Low power Scaler and Format Converter

Hardware Specifications and Configurations 1-18

Item Specification

Graphics Controller Chip

NVIDIA N16S-GTR NVIDIA N17S-G1

Package FCBGA 595P FCBGA 595P Interface Internal PCIE x4 Internal PCIE x4 Memory 2GB GDDR5 at 1.35V 2GB GDDR5 at 1.35V VRAM Chipset Hy ni x/ Micron Hyni x/ Micron

• PCI Express 3.0 Interface

• NVIDIA Optimus technology

• DirectX* 11.2 support

• OpenGL* 4.4 or later support

• NVIDIA

PhysX®, CUDA™

Supports

• PCI Express 3.0 Interface

• NVIDIA Optimus technology

• DirectX* 11.2 support

• OpenGL* 4.4 or later support

• NVIDIA

PhysX®, CUDA™

BIOS

Item Specification

BIOS vendor Insyde BIOS Version 1.01 BIOS ROM type SPI ROM BIOS ROM size 16 MB Features N/A

1-19 Hardware Specifications and Configurations

LAN Interface

Item Specification

LAN Chipset Realtek RTL8411B LAN connector type RJ45 LAN connector location JRJ45 on the left side

• Hardware

• Integrated 10/100/1000M transceiver

• Auto-Negotiation with Next Page capability

• Supports PCI Express 1.1

• Supports 1-Lane 2.5Gbps PCI Express Bus

• Supports pair swap/polarity/skew correction

• Crossover Detection & Auto-Correction

• Wake-On-LAN support

• Embedded OTP memory can replace the external EEPROM

• Transmit/Receive on-chip buffer support

• Supports hardware ECC(Error Correction Code) function

• Supports hardware CRC(Cyclic Redundancy Check) function

• Customizable LEDs

• Controllable LED Blinking Frequency and Duty Cycle

• Built-in switching regular

• Built-in LDO regulator

Features

• Supports PCI MSI (Message Signaled Interrupt) and MSI-X

• Supports LTR(Latency Tolerance Reporting) and OBFF (Optimized Buffer Flush/Fill)

• Supports 16-set 128-byte Wake-Up Frame patte rn ex-act matching

• Supports Microsoft WPD (Wake Packet Detection)

• Supports PCIe L1.Off and L1.Snooze

• Embeds an adaptive equalizer in-PCI Express PHY (PCB traces to reach up to 20cm)

• Supports power down/link down power saving/PHY disable mode/LAN disable mode

• IEEE

• Fully complies with IEEE 802.3, IEEE 802.3u, IEEE 802.3ab

• Supports Full Duplex flow Control (IEEE 802.3x)

• Supports IEEE 802.IP Layer 2 Priority Encoding

• Supports IEEE 802.1Q VLAN tagging

• Supports IEEE 802.3az-2010 (EEE)

Hardware Specifications and Configurations 1-20

Keyboard

Item Specification

Type SV5P_A72BWL / SV5T_A72B Total number of keypads 100-US / 101-UK, BR / 104-JP keys Windows logo key Yes Internal & external keyboard

work simultaneously

Features

Plug USB keyboard to the USB port directly: Yes

• Phantom key auto detect

• Support independent pgdn/pgup/home/end keys

• Support reverse T cursor keys

• Factory configurable different languages by OEM customer

1-21 Hardware Specifications and Configurations

Hard Disk Drive (Listed items from AVL list)

Item Specification

Vendor and model names

TOSHIBA

MQ01ABF050 F:AM002

WDC

WD5000LPCX-21VHAT0

TOSHIBA

MQ04ABF100 Capacity 500GB 500GB 1TB Bytes per sector 4096 4096 4096 Data heads 2 2 2

Drive Format

Disks 1 1 1 Spindle s peed 5400RPM

Performance Specifications

Buffer size 8MB 16MB 128MB Interface SATA 6Gb/s Fast data transfer ra te

(Mbits/sec, max) Media data transfer rate

135 MB/s 147 MB/s 135 MB/s

1469.7 Mb/s 147 MB/s 1733 MB/s

(Mbytes/sec max)

DC Power Requirements

Voltage tolerance 5V ±5%

Item Specification

Vendor and model names

WDC

WD10SPZX-21Z10T0

SEAGATE

ST1000LM035 F:ACM2

SEAGATE

ST2000LM007 F:ACM2 Capacity 1TB 1TB 2TB Bytes per sector 4096 4096 4096 Data heads 2 2 4

Drive Format

Disks 1 1 2 Spindle s peed 5400RPM

Performance Specifications

Buffer size 128MB 128MB 128MB Interface SATA 6Gb/s Fast data transfer ra te

(Mbits/sec, max)

130 MB 140 MB 140 MB

Hardware Specifications and Configurations 1-22

Item Specification

Media data transfer rate (Mbytes/sec max)

130 MB 140 MB 140 MB

DC Power Requirements

Voltage tolerance 5V ±5%

Solid-State Drive (Listed items from AVL list)

Item Specification

Vendor and model names

SANDISK

SD9SN8W-128G-1014

HYNIX

HFS128G39TND-N210A

KINGSTON

RBU-SNS8180DS3/128GJ

Capacity (GB) 128 128 128

Performance Specifications

Interface SATA 6Gb/s Fast data

transfer rate (Mbits / sec,

560 MB 560 MB 535 MB

max)

DC Power Requirements

Voltage tolerance

3.3V ±5%

Item Specification

Vendor and model names

SANDISK

SD9SN8W-256G-1014

HYNIX

HFS256G39TNH-72A0A

MTFDDA V 256TB N-1AR1ZA BYY

MICRON

Capacity (GB) 256 256 256

Performance Specifications

Interface SATA 6Gb/s Fast data

transfer rate (Mbits / sec,

560 MB 560 MB 530MB

max)

DC Power Requirements

Voltage tolerance

3.3V ±5%

1-23 Hardware Specifications and Configurations

+ 246 hidden pages

Acer Aspire A515-52, Aspire A515-52G Repair Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

General Information

Hardware Specifications and Configurations

Features

Notebook Tour

Top View

Left View

Right View

Base View

Touchpad Basics

Keyboard Basics

System Block Diagram

Specifications Table