Acer Aspire 9920 Service Manual

System Specification

Specification

Operating System

MS-DOS (Minimal)
Windows® XP SP2 Home / Professional
Windows® XP Professional x 64 Edition
Windows
Windows® XP embeded
Windows® VistaTM(Ultimate/Premium/Basic/Business)
Microsoft Vista upgrade support
Linux Suse v9.1 and Limpus v9.2 (Driver support

Platform

Intel® Centrino® Duo mobile processor technology featuring:
Intel® Core2 Duo mobile processor T7300/T7500/T7700 (4 MB L2 cache, 2/2.2 /2.4 GHz, 800 MHz
Mobile Intel® PM965 Express Chipset
Intel® Wireless WiFi Link 4965AGN (dual-band quad-mode 802.11a/b/g/Draft-N) network
Intel® PRO/Wireless 3945ABG (dual-band tri-mode 802.11a/b/g) network connection Wi-Fi
®
XP Professional Media Center Edition
FSB), or T7100 (2 MB L2 cache, 1.8 GHz, 800 MHz), supporting Intel 64 architecture
connection, supporting Acer SignalUp with InviLink Nplify wireless technology, or
CERTIFIED® solution, supporting Acer SignalUp wireless technology
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System Memory

DDR II 533/677 SDRAM memory interface design. 2 memory slots, 2GB maximum gmemory for one Slotg. Total 4GB using two soDIMM modules
Display and Graphics
20.1"(1680X1050) WSXGA+ 300-nit Acer CrystalBriteTM high-brightness TFT LCD,16 ms(Typical on/off)/ 5 ms(Average gregy-to-grey) response time
Supporting simultaneous multi-window viewing via Acer GridVista
NVIDIA® GeForce8600M GT/GS with up to 1024 MB of TurboCache technology (256/512 MB of
dedicated GDDR2 VRAM, up to 768 MB of shared system memory).
Supporting NVIDIA® PureVideoTM technology (WMV HD, High-Definition MPEG-2 Hardware Acceleration, Microsoft
technology and PCI Express
Dual independent display
16.7 million colors
MPEG-2/DVD hardware-assisted capability (acceleration)
WMV9 (VC-1) and H.264 (AVC) support (acceleration)
S-video/TV-out (NTSC/PAL) support
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T
TM
®
DirectX® 9.0 and DirectX® 10. OpenEXR Hight Dynamic Range (HDR)
DVI-D (ture digital video interface) with HDCP (High-bandwidth Digital Content Protection) support
Acer ArcadeTM featuring Acer CinemaVisionTM and Acer ClearVision technologies

Audio

Dolby®-certified surround sound system with two built-in stereo speakers and one subwoofer
supporting low-frequency effects
Dolby® Home Theater audio enhancement featuring Dolby® Digital, Dolby® Digital Live, Dolby®
PRO LOGIC® II, Dolby® Digital Stereo Creator, Dolby® Headphone and Dolby® Virtual Speaker technologies
Intel® High Definition Audio support
S/PDIF (Sony/Philips Digital Interface) support for dig ital speakers
MS-Sound compatible
Acer PureZone technology with two built-in stereo microphones featuring beam forming, echo
cancellation, and noise suppression technologies

Storage Subsystemg

One or two 80/120/160/240/250 GB or larger hard disk drives
Intel® Turbo Memory supported (for selected models)
Optical drive options: HD-DVD, DVD-Super Multi double-layer drive, DVD/CD-RW combo drive.
5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS),
Memory Stick PRO (MS PRO), xD-Picture Card (xD)

Communication

Acer Video Conference, featuring:
Integrated Acer Crystal Eye webcam, supporting Acer PrimaLite technology
Acer PureZone technology
Optional Acer Xpress VoIP phone
WLAN: Intel® Wireless WiFi Link 4965AGN (dual-band quad-mode 802.11a/b/g/Draft-N) network
connection, supporting Acer SignalUp with InviLink Nplify wireless technology or Intel PRO/Wireless 3945ABG (dual-band tri-mode 802.11a/b/g) Wi-Fi CERTIFIED network connection, supporting Acer SignalUp wireless technology
WPAN: Bluetooth® 2.0+EDR (Enhanced Data Rate)
LAN: Gigabit Ethernet; Wake-on-LAN ready
Modem: 56K ITU V.92 with PTT approval; Wake-on-Ring ready

Input Devices

Darfon 17 KB - FV2-New Aspire gcommom K/B
12 function keys, four cursor keys, two Windows
international language support
Touch pad with 4-way scroll button
Five easy-launch buttons: Empowgering Key, email, Internet, Hibernation and user-programmable button
Two communication LED switches: WLAN and Bluetooth
®
keys, hotkey controls, embedded numeric keypad,
®

I/O Interface

VGA port, 15 pins
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Microphone-in jack
Line-in jack
Headphones/Speaker/line-out port with S/PDIF support
S-Video port/TV-out (NTSC/PAL) port
A V-in port
TV-tuner antenna-in port
External USB 2.0 connectors x 4
DC in jack
RJ-11 jack for Modem
RJ-45 jack for LAN
IEEE 1394a x1(4-pin)
PCMCIA slot
PCI-Express Card
Consumer infrared (CIR) port
Parallel port
Serial port
DVI-D
CMOS Camera
5-in-1 card reader (SD/MMC/MS/MS PRO/xD)

Power Subsystem

ACPI 2.0 CPU power management standards: Stand-by and Hibernation power-saving modes support
71W 4800mAh 8-cell Li-Ion battery pack
Acer 2QuicCharge
80% charge in 1 hour
2-hour rapid charge system-off
2.5-hggour charge-in-useg
3-pin 135 W AC adapter
TM
technology:

Security

Kensington lock slot
BIOS user and supervisor passwords

Dimensions and Weight

490 (W) X 380 (D) X 60 (H) mm (19.3 x 14.9 x 2.4 inches)
7.8kg with TV-tuner/2nd HDD/20.1” LCM

Environment

Temperature:g
Operating: 5
Ng2on-operating: -20 oC to 65 oC
Humidity (non-condensing):
Operating: 20% to 80%
Non-operating: 20% to 80%
Warning!
Chapter 1 3
For safety reasons, do not use non-compliant parts when you add or change components.
o
gC to 35 oC
Norton Internet Security Norton Internet Security is an anti-virus utility that can protect against viruses, keeping your data safe and secure

How do I check for viruses?

1. Double-click the Norton Internet Security icon on the Windows desktop.
2. 2Select Tasks & Scans.
3. Select Run Scan to scan your system.
4. When the scan is complete, review the results of the scan. Y ou can schegdule customized virus scans that tun unattended on specific dates and times or at periodic intervals.
If you are using gthe computer when the scheduled scan begins, it runs in the background so that you do not have to stop working.
For more information, please refer to the Norton Internet Security help files.
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Block Diagram

Chapter 1 5

Outlook Tour

Front View

g
# Item Description
1 Acer Orbicam 1.3 megapixel web camera for video communication. (for selected
models) 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 Keyboard Serves to enter data into the computer. 4 Microphone Internal microphone for sound recording. 5 Touch pad Touch-sensitive pointing device which functions like a computer
mouse. 6 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the
computer’s functions and components. 7 3D sonic speakers Left and right speakers deliver stereo audio output. 8 Click buttons
(left, center and right)
9 Palmrest Comfortable support area for your hands when you use the
10 Power button Turns the computer on and off. 11 Easy-launch buttons Buttons for launching frequently used programs 12 Media/volume buttons For use with Acer Arcade and other media playing programs.
The left and right buttons work like the left and right mouse buttons;
the center button serves as a four-way scroll button.
computer.
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Closed Front View

# Icon Item Description
1 Power indicator Indicates the computer’s power status.
2 Battery indicator Indicates the computer’s battery status.
3 Bluetooth
communication button/ indicator
4Wireless
communication button/ indicator
5 Infrared port Interfaces with infrared devices (e.g., infrared printer and IR-
6 Microphone-in jack Accepts input from external microphones.
7 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo
8 Headphones/speaker/
line-out jack
9 N/A Latch Locks and releases the lid.
Enables/disables the Bluetooth communicatio n. Indicates the status of Bluetooth communication.
Enables/disables the wireless function. Indicates the status of wireless LAN communication.
aware computer).
walkman). Connects to audio line-out devices (e.g., speakers,
headphones).
Chapter 1 7

Left View

# Icon Item Description
1 4-pin IEEE 1394 port Connects to IEEE 1394 devices. (for selected
models)
2 Two USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB
camera). (3 total)
3 ExpressCard/34 slot Accepts one ExpressCard module. (for selected
models)
4 5-in-1 card reader Accepts Memory Stick (MS), Memory Stick Pro (MS
PRO), Multi Media Card (MMC), Secure Digital (SD) and xD-Picture Card (xD). (for selected models)
5 PC Card slot Accepts one Type II PC Card.
6 N/A PC Card slot eject
button
7 N/A Latch Locks and releases the lid.
Ejects the PC Card from the slot.

Right View

g
# Item Description
1 Acer Media Bay optical
drive
2 Optical disk access
indicator 3 Optical drive eject button Ejects the optical disk from the drive. 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off. 5 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). (3
6
Modem (RJ-1 1) port
Internal optical drive; accepts CDs or DVDs.
Lights up when the optical drive is active.
total) Connects to a phone line.
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Rear View

# Icon Item Description
1 S-video port/TV out
port (NTSC/PAL) port
2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based networks.
3 Serial port Connects to serial devices.
Connects to a television or display device with S-video input. (for selected models)
4 Digital Video Interface -
Digital port
5 External display (VGA)
port
6 DC-in jack Connects to an AC adapter.
7 Kensington lock slot Connects to a Kensington-compatible computers security
8 N/A Ventilation slots Enable the computer to stay cool, even after prolonged use. 9 N/A Parallel port Connects to parallel devices.
10 N/A TV-in port Accepts input signals from analog/digital TVtuner devices
11 N/A AV-in port Accepts input signals from audio/video (AV) devices
Supports digital video connections. (for selected models)
Connects to an external display device (e.g., external monitor, LCD projector).
lock.
(for selected models)
(manufacturing option)
Chapter 1 9

Base View

# Item Description
1 Ventilation slots and
cooling fan 2 Memory compartment Houses the computer’s main memory
3 Battery lock Locks the battery in position. 4 Battery latch Releases the battery for removal. 5 Battery bay Houses the computer’s battery pack. 6 Hard disk bay Houses the computer’s hard disk (secured with screws). 7 Sub woofer Emits low frequency sound output.
Ebable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan
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Indicators

The computer has eight several easy-to-read status indicators, including five on the front panel. The power, battery and wireless communication status indicators are visible even when the LCD display is closed.
Icon Item Description
Num Lock Lights up when Num Lock is activated.
Caps Lock Lights up when Caps Lo ck is activated.
HDD Indicates when the hard disk drive is active.
Bluetooth Indicates the status of Bluetooth communication
Wireless LAN Indicates the status of wireless LAN communication
Power Lights when the computer is on.
Battery Lights when the battery is being charged.
Note: The light shows amber when the battery is charging. The light shows green when the system is under AC mode.
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Easy-launch Buttons

There are several conveniently located easy-launch buttons. They are one user-programmable button, web browser button, mail button, and Acer Empowering Key . Press to run the Acer Empowering Technology.
Although the mail and web browser buttons are pre-set to E-mail and Internet programs, they can be redefined by users. To set the web browser, mail and programmable buttons, run the Acer Launch Manager.
Easy-launch button Default application
Acer Empowering Technology (user-programmable)
Mail E-mail application (user-programmable) Web browser Internet browser (user-programmable) P User-programmable
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Touchpad

The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimumg comfort and support.

Touchpad Basics

The following items will show you how to use the touchpad.
Move your finger across the touchpad (2) to move the cursor.
Press the left (1) and right (4) buttons to perform selection and execution functions. These two buttons are
similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.
Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics the cursor pressing on the right scroll bar of Windows applications.
Function Left button (1)
Execute Quickly click twice. Tap twice (at the same
Select Click once Tap once. Drag Click and hold, then use
finger on the touchpad to drag the cursor.
Access context menu
Scroll Click and hold
Note: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to
your finger movement; hence, the lighter the touch, the better the response. Tapping hard will not increase the touchpad’s responsiveness.
Note: By default, vertical and horizontal scrolling is enabled on your touch pad. It can be disabled under
Right button
(4)
Click once.
Main touchpad (2)
speed as double-clicking a mouse button).
Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor.
Center
button (3)
to move up/ down/left/ right.
Chapter 1 13
Mouse settings in Windows Control Panel.
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Using the Keyboard

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The full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and Embedded Numeric Keypad

The keyboard has three lock keys which you can toggle on and off.
Lock Key Description
Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase. Num Lock
<Fn> + <F11>
Scroll Lock <Fn> + <F12>
When Num Lock is on, the separate keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry.
When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. scroll Lock does not work with some applications.

Windows keys

The keyboard has two keys that perform Windows-specific functions.
Chapter 1 15
Key Icon Description
Windows key Press alone. This key has the same effect as clicking on the Windows Start
button. It launches the Start menu. It can also be used with other keys to provide a variety of functions:
+ <D>: Display the desktop. + <E>: Opens Windows Exploer. + <F>: Opens the Find (All Files dialog box). + <G>: Cycle through Sidebar gadgets. + <L>:
Lock your computer (if you are connected to a
network domain), or switch users (if you're not connected to a network domain) .
+ <M>: Minimizes all windows.
+ <R>: Open the Run dialog box.
+ <T>: Cycle through program on the taskbar. + <U>: Open Ease of Access Center. + <X>: Open Windows Mobility Center + <BREAK>: Display the System Properties dialog box. + <SHIFT+M>: Restore minimized windows to the desktop. + <TAB>: Cycle through programs on the taskbar by using Windows
Flip 3-D.
+ <SPACEBAR>: Bring all gadgets to the front and select Windows
Sidebar. <CTRL>+ + <F>: Search for computers (if you are on a network).
<CTRL>+ + <TAB>: Use the arrow keys to cycle through program on the taskbar by using Windows Flip 3-D .
Application key This key has the same effect as clicking the right mouse button. It opens
the application’s context menu.

Hotkeys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn> key before pressing
the other key in the hotkey combination.
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Hot Key Icon Function Description
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<Fn> + <F1> Hot key help Displays help on hotkeys.
<Fn> + <F2> Acer eSettings Launches the Acer eSettings in Acer Empowering
Technology.
<Fn> + <F3> Acer ePower
Management
<Fn> + <F4> Sleep Leads the computer to Sleep mode.
<Fn> + <F5> Display toggle Switches the display output between the display
<Fn> + <F6> Screen blank T urns off the display screen backlight to save power .
<Fn> + <F7> Touchpad
toggle
<Fn> + <F8> Speaker toggle Turns the speakers on and off.
<Fn> + <K> Volume up Increases the sound volume.
<Fn> + <L> Volume down Decreases the sound volume.
<Fn> + <J> Brightness up Increases the screen brightness.
Launches the Acer ePower Management in Acer Empowering Technology.
screen, external monitor (if connected) and both.
Press any key to return. Turns the internal touchpad on and off.
<Fn> + <I> Brightness
down
Decreases the screen brightness.

Special keys

You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.
Chapter 1 17
The Euro symbol
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1. Open a text editor or word processor.
2. Either directly press the <> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
The US dollar sign
1. Open a text editor or word processor.
2. Either directly press the <> key at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the upper-center of the keyboard.
Note: This function varies by the operating system version.
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Acer OrbiCam

The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on top of the LCD panel. The
camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so you transmit the best video conference quality over an instant messenger service.
# Item
1 Lens 2 Power indicator

Rotating the Acer OrbiCam

The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle. Refer to the illustrations below:
Note: Do NOT rotate the camera clockwise to prevent damage to the device.
For your convenience, the camera snaps 45 degrees to match the position of your face in front or at the back of the LCD panel.
Chapter 1 19

Launching the Acer OrbiCam

To launch the Acer OrbiCam, double-click on the Acer OrbiCam icon on the desktop, or click Start > All Programs > Acer > Acer OrbiCam. The Acer OrbiCam capture window will appear as below.

Changing the Acer OrbiCam Settings

Resolution
To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window, then select the desired resolution.
Note: Setting the camera resolution to 640 x 480 or larger does not change the capture window size.
20 Chapter 1
Options
Click Options to display the Window, Preview, and Folder tabs. Use the options to change the capture window size, preview settings, and the folder for captured photos or videos.
Chapter 1 21
Camera Settings
Basic Settings
Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Settings from the pop-up menu. You can adjust the Video, Audio, and Zoom/Face tracking options from this window.
22 Chapter 1
Capture Settings
From the Camera Settings window, click the Driver Settings button. The Properties window will appear.
Device Settings allows you to change the camera brightness, contrast, hue, saturation, sharpness, etc. Advanced Settings allows you to achieve gain control, implement image mirror, select image enhancements and
anti-flicker settings, and turn on/off the camera indicator. Zoom/Face Track Settings allows you to adjust the zoom level and turn the face tracking feature on or off.

Capturing Photos/Videos

To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo/video clip.
Note: By default, all photos and videos are saved in the My Pictures and My Videos folder.
Chapter 1 23

Using the Acer OrbiCam as Webcam

The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application. To use the Acer OrbiCam as a webcam, open the IM service, then select the video/webcam feature. You can now broadcast from your location to an IM partner anywhere in the world.

Enabling the Acer VisageON (for 1.3 megapixel camera models only)

The Acer VisageON technology comes with two features: Face tracking. The face tracking feature tracks your head movement and automatically centers your face in the capture window.
Note: The face tracking feature is not capable of centering your face beyond the capture window frame. Minimal head movements are tracked more efficiently.
Please follow the steps below to enable the Acer VisageON.
1. Right click on this icon, then select VisageON from the pop-up menu.
The VisageON window will appear as below:
2. Select and apply a video effect in the left section of the VisageON window. Change the face tracking settings and options in the right section.
Using the Face Tracking Feature
To use the face tracking feature:
1. Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up menu. For multiple users, the face tracking feature automatically centers all the users’ face in the capture window, otherwise the utility centers the face of the user closest to the camera.
2. Click the right icon to zoom in/out or reset the current view.
24 Chapter 1
3. Click VisageON to display a menu that allows to change the configuration of the camera, face tracking and video effects settings.
Chapter 1 25

Acer Empowering Technology

Acer’s innovative Empowering Technology toolbar makes it easy to have access to the frequently used functions and manage the notebook. Displayed by default in the upper-right corner of the screen, it features the following handy utilities:
Acer eNet Management hooks up to location-based networks intelligently.
Acer ePower Management extends battery power via versatile usage profiles.
Acer ePresentation Management connects to a projector and adjusts dispaly settings conveniently.
Acer TPM-based eDataSecurity Management protects data with passwords and advanced encryption
algorithms in TPM.
Acer eLock Management limits access to external storage media and removable data devices.
Acer eRecovery Management backs up and recovers data flexibly, reliably and completely.
Acer eSettings Management accesses system information and adjusts settings easily.
Acer ePerformance Management improves system performance by optimizing disk space, memory and
registry setting.
For more information, right click on the Empowering Technology toolbar, then select the Help or Tutorial function.

Empowering Technology Password

Before using Acer eLock Management and Acer eRecovery Management, You must initialize the Empowering Technology password. Right click on the Empowering Technology toolbar and select Password Setup to do so. If you do not initialize the Empowering Technology password, you will be prompted to do so when running Acer eLock Management or Acer eRecovery Management for the first time.
Note: If you lose your password, there is no method to reset it except by reformatting your notebook or taking
your notebook to an Acer Customer Service Center. Be sure to remember or write down your password.
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Acer eNet Management

Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locations. To access this utility, either click on the Acer eNet Management icon on your notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC.
Acer eNet Management automatically detects the best settings for a new location, while offering you the freedom to manually adjust the settings to meet your needs.
Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings.
Security and safety concerns mean that Acer eNet Management does not store username and password information.
Chapter 1 27

Acer ePower Management

Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface.
AC Mode (Adapter Mode)
The default setting is Maximum Performance. You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: wireless LAN, Bluetooth, CardBus, fireware (1394), wired LAN and optical device if supported.
DC Mode (Battery Mode)
There are four pre-defined profiles: Entertainment, Presentation, Word Processing, and Battery Life. Y ou can also define up to three of your own.
To Create a New Power Profile
1. Change power settings as desired.
2. Click Save as... to save to a new power profile.
3. Name the newly created profile.
4. Select whether this profile is for Adapter or Battery mode, then click OK.
5. The new profile will appear in the profile list.
Battery Status
For real-time battery life estimates based on current usage, refer to the panel on the upper half side of the window.
28 Chapter 1
For additional options, click Settings to:
Set alarms.
Reload factory defaults.
Select what actions to be taken when the cover is closed or the power button is pressed.
Set passwords for accessing the system after Hibernation or Stand-by.
View information about Acer ePower Management.
Chapter 1 29
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