Acer Aspire 9300, Aspire 7000, Travelmate 7510 Service Manual

Acer

Aspire 9300/7000

TravelMate 7510

Service Guide

Service guide files and updates are
available on the ACER/CSD web.
For more information, please refer to
http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates of Aspire 9300 / 7000 & TravelMate 7510 service
guide.

Date Chapter Updates

II

Copyright

Copyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

III

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness
for any particular purpose. Any Acer Incorporated software described in this manual is sold or
licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not
Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing,
repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Incorporated.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium D are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective
holders.

IV

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear on screen.

NOTE Gives bits and pieces of additional information related

to the current topic.

WARNING Alerts you to any damage that might result from doing

or not doing specific actions.

CAUTION Gives precautionary measures to avoid possible

hardware or software problems.

IMPORTANT Reminds you to do specific actions relevant to the

accomplishment of procedures.

V

Preface

Before using this information and the product it supports, please read the following general
information.

1. This Service Guide provides you with all technical information relating to the BASIC

CONFIGURATION decided for Acer's “global” product offering. To better fit local market
requirements and enhance product competitiveness, your regional office MAY have decided to
extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such
cases, please contact your regional offices or the responsible personnel/channel to provide you
with further technical details.

2. Please note WHEN ORDERING FRU PARTS, you should check the most up-to-date information

available on your regional web or channel. For whatever reason, if a part number change is
made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE
PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the
FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer
office to order FRU parts for repair and service of customer machines.

VI

Chapter1 System Specification 1

Features 1

Platform 1
System Memory 1
Display 1
Graphics 1
Storage Subsystem 2
Optical media drive 2
Communication 2
I/O Interface 2
Power Subsystem 3
Dimensions and Weight 3

Environment 3
Block Diagram 4
Outlook Tour 5

Front View 5

Closed Front View 6

Left View 7

Right View 7

Rear View 8

Base View 8
Using the Keyboard 10

Lock keys and Embedded Numeric Keypad 10

Windows keys 11

Hotkeys 11

Special keys 12
Indicators 14
Easy-launch Buttons 15
Touchpad 16

Touchpad Basics 16
Acer Empowering Technology 18

Acer eDataSecurity Management 19

Acer eLock Management 21

Acer ePerformance Management 22

Acer eRecovery Management 23

Acer eSettings Management 24

Acer eNet Management 25

Acer ePower Management 27

Acer ePresentation Management 29
Acer OrbiCam 30
Using the System Utilities 36

Acer GridVista (dual-display compatible) 36

Launch Manager 37
Norton AntiVirus 38

How do I check for viruses 38
Hardware Specification and Configuration 39

Chapter2 System Utilities 48

BIOS Setup Utility 48
Information 49
Main 50

1

Security 52

Set Supervisor/User Password 53

Characters 0-9,A-Z (not case sensitive) 53
Boot 55
Exit 56

Chapter3 Machine Disassembly and Replacement 57

General Information 57

Before You Begin 57
Disassembly Procedure Flowchart 58
Disassembly Procedure 60

Removing the Battery Pack 60

Removing the HDD Module 60

Removing the Wireless LAN Card and the RAM Modules 61

Removing the Keyboard 63

Separating the LCD Module and Main Unit 64

Disassembling the Main Unit 65

LCD Disassembly 72

Chapter4 Troubleshooting 76

System Check Procedures 77

External Diskette Drive Check 77

External CD-ROM Drive Check 77

Keyboard or Auxiliary Input Device Check 77

Memory Check 78

Power System Check 78

Check the Power Adaptor 78

Check the Battery Pack 79

Touchpad Check 79
Power-On Self-Test (POST) Error Message 81
Index of Error Messages 82

Error Message List 82
Phoenix BIOS Beep Codes 83
Index of Symptom-to-FRU Error Message 88
Intermittent Problems 92
Undetermined Problems 93
Top View 94

Chapter5 Jumper and Connector Location 94

Bottom View 96
Switch Setting 97
Password Bypassing & BIOS Recovery 98

Chapter6 FRU (Field Replaceable Unit) List 100

Exploded Diagram 101
Parts 102

Appendix A Model Definition and Configuration 114

2

Appendix B Test Compatible Components 124

Microsoft® Windows® XP Pro Environment Test 125

Appendix C Online Support Information 129

3

System Specification

Features

Platform

Aspire 9300 Series

T AMD

T Dual-core processing

T Simultaneous 32 bit and 64 bit Windows

T AMD PowerNow!

Aspire 7000 Series

T AMD Sempron

T Simultaneous 32 bit and 64 bit Windows

T AMD PowerNow!

TM

Turion 64 X2 Mobile Technology TL-52/TL-56/TL-60 (1.6/1.8/2GHz, 2 x 512 KB

L2 cache), TL-50 (1.6GHz, 2 x 256 KB L2 cache) featuring:

TM

, AMD HyperTransportTM, Enhanced Virus Protection2 and 3DNow!

professional technology

TM

Mobile Technology 3200+/3500+(1.6/1.8 GHz, 512 KB L2 cache),

3400+ (1.8 GHz, 256 KB L2 cache), or higher, featuring:

TM

, AMD HyperTransportTM, Enhanced Virus Protection2 and 3DNow!

professional technology

®

support

®

support

Chapter 1

System Memory

T Up to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM

modules (dual-channel support)

Display

T 17.1” WXGA + 200-nit Acer CrystalBrite

high brightness TFT LCD (TravelMate 5610 / 5110 series), 1440 x 900 pixel resolution,
supporting simultaneous multi-window viewing via Acer GridVista

TM

colour TFT LCD (Aspire 9410 / 7110 series) or

TM

Graphics

T NVIDIA

VRAM, 256MB of shared system memory), supporting Microsoft DirectX 9.0, Shader
Model3.0, OpenEXR High Dynamic Range (HDR) technology, NVIDIA PowerMizer 6.0,
PCI Express

T NVIDIA

Microsoft DirectX 9.0, Shader Model3.0, OpenEXR High Dynamic Range (HDR)
technology, NVIDIA PowerMizer 6.0, PCI Express

T NVIDIA

®

GeForce® Go 7300 up to 512MB TurboCacheTM (256MB of dedicated GDDR2

®

®

GeForce® Go 7600 up to 128MB of dedicated GDDR2 VRAM, supporting

®

®

GeForce® Go 6100 integrated graphics with 64 MB of shared system memory

Chapter 1 1

T Dual independent displays support

T 16.7 million colors

T MPEG-2/DVD hardware-assisted capability

T Acer Arcade

TM

featuring Acer CinemaVisionTM and Acer ClearVisionTM technologies

NOTE: TurboCacheTM memory allocation varies depending on configuration.

Storage Subsystem

T 60/80/100/120/160 GB or higher hard disk drive

T 5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory

®

Stick

(MS), Memory Stick PROTM (MS PRO), xD-Picture CardTM (xD)

Optical media drive

T 8X DVD-Super Multi double-layer drive

T 24X DVD/CD-RW combo drive

Communication

T Acer Video Conference featuring Voice and Video over internet Protocol (VVoIP) support

via Acer OrbiCam

T Acer OrbiCam

T 225 degree ergonomic rotation

T Acer PrimaLite

T Modem: 56K ITU V.92 with PTT approval; Wake-on-Ring ready

T LAN: gigabit Ethernet; Wake-on-LAN ready

T WPAN: Bluetooth

T WLAN: Intel

SignalUp

TM

TM

and optional Acer Bluetooth® VoIP phone

TM

integrated 1.3 megapixel or 310,000 pixel CMOS camera, featuring:

TM

technology

®

2.0 + EDR (Enhanced Data Rate)

®

InviLinkTM 802.11b/g Wi-Fi CERTIFIEDTM solution, supporting Acer

wireless technology

I/O Interface

T PC Card slot (one Type II)

T 5-in-1 card reader (SD/MMC/MS/MS PRO/xD)

T Four USB 2.0 ports

T External display (VGA) port

T S-video/TV-out (NTSC/PAL) port

T Headphones/speaker/line-out jack with S/PDIF support

T Microphone-in jack

T Line-in jack

T Ethernet (RJ-45) port

T Modem (RJ-11) port

T DC-in jack for AC adapter

2 Chapter 1

Power Subsystem

T ACPI 2.0 CPU power management standards: Stand-by and Hibernation power-saving

modes support

T 71W 4800mAh (8-cell) or 44W 4000mAh (6-cell) Li-Ion battery pack

T Acer QuicCharge

TM

technology: 80% charge in 1 hour; 2-hour rapid charge system-off;

2.5-hour charge-in-use

T 3-pin 90W AC adapter

Dimensions and Weight

T 400 (W) x 295 (D) x 31.4/39.9 (H) mm (15.75 x 11.61 x 1.24/1.57 inches)

T 3.81 kg (8.39 lbs.) with 8-cell battery pack

T 3.68 kg (8.10 lbs.) with 6-cell battery pack

Environment

T Temperature

T Operating: 5

T Non-operating: -20

T Humidity (non-condensing)

T Operating: 20% to 80%

T Non-operating: 20% to 80%

o

C to 35 oC

o

C to 65 oC

Chapter 1 3

Block Diagram

A

4 4

LCD

UP to 1920 X 1200

VRAMx4

3 3

48,49,5051,52,53,54,55,56,57

2 2

1 1

13

Mini Card

802.11a/b/g

28

G72MV
/G73M

RJ45 TXFM

25

a. Line In
b. Mic In
c. INT Mic

d. Line Out
e. INT.SPKR

SATA

22 22

A

25

31

31

HDDSATA

B

MYALL M Block Diagram

AMD CPU

NPT Processor
Rev. F

LVDS Dual Channel

PCIE x 1

PCIE x 16

LAN

RTL8211B

Codec

ALC883

G1432

MAX4411

MODEM

MDC Card

PATA

CDROM

29

23

22

24

30

B

HDA

MINI USB
BlueTooth

S1 package

HyperTransport+ UMA

PCI-E X 1 PCI-E X 1

MAC

nVIDIA

HD AUDIO

USB

HyperTransport
16X16

6.4GB/S

nVIDIA

C51MV

HyperTransport
4X4

1.6GB/S

MCP51

ACPI 2.0

8xUSB 2.0

15,16,17,18,19,20

USB
4 Port

6,7,8,9,10

ATA 133

SATA

LPC I/F

2,3,4,5

PCI

2323

C

DDRII 667 Channel A

DDRII 667 Channel B

CRT/TV

MUX

PCI BUS

PCI7412

Mini-PCI

LPC BUS

DEBUG
CONN

36

CAMERA

C

TI

26 ~ 27

SIO

NS87381

9

FIR

32

Project Code: 91.4Q901.001
Project Name: MYALL M
PCB Number: 06211-SA

DDRII
667

Slot 0

DDRII
667

Slot 1

SVIDEO/COMP

RGB CRT

PWR SW
CP2220

29

1394

28

TV & Video-In

WIRELESS

KBC

34

KB3910

BIOS

34

D

11,12

TVOUT

14

CRT

14

PCMCIA
SLOT

29

Card
Reader

28

32

32

33

X BUS

Touch

INT. KB

Pad

36 35 35 34

D

SYSTEM DC/DC

MAX8734A

INPUTS OUTPUTS

DCBATOUT

SYSTEM DC/DC

MAX8743

INPUTS OUTPUTS

DCBATOUT

MAXIM CHARGER

MAX8725

INPUTS OUTPUTS

DCBATOUT

CPU DC/DC

MAX8760

INPUTS OUTPUTS

DCBATOUT 1.35V

CIR

E

3D3V_S5

5V_S5

1D2V_HT_S0

1D2V_CORE_S0

BT+

18V 3.0A
5V 100mA

VCC_CORE_S0

35A

PCB LAYER

L1:SIGNAL 1

L2:VCC

L3:SIGNAL 2

L4:SIGNAL 3

L5:GND

L6:SIGNAL 4

-1

159

E

4 Chapter 1

Outlook Tour

Just for Starters...

"Launch keys" on page 10

"Launch keys" on page 10

Front View

# Icon Item Description

1 N/A Built-in camera 1.3 megapixel or 310,000 pixel web camera for video

2 N/A Display screen Also called Liquid-Crystal Display (LCD), displays computer

3 N/A Status indicators Light-Emitting Diodes (LEDs) that light up to show the status

4 Wireless communication

button

5 Bluetooth communication

button

6 N/A Microphone Internal microphone for sound recording

7 N/A Touchpad Touch-sensitive pointing device which functions like a

8 N/A Click buttons

(left, center and right)

9 N/A Palmrest Comfortable support area for your hands when you use the

communication (for selected models)

output.

of the computer’s functions and components.

Enable/disables Wireless function. Indicates the status of
wireless LAN communications.

Enable/disables Bluetooth function. Indicates the status of
Bluetooth communications.

computer mouse

The left and right buttons function like the left and right mouse
buttons; the center button serves as a four-way scroll button.

computer.

Chapter 1 5

10 N/A Keyboard Serves for entering data into your computer.

"Easy-launch buttons" on

page 27

"Launch keys" on page 10

"Launch keys" on page 10

"Launch keys" on page 10

"Launch keys" on page 10

"Launch keys" on page 10

11 N/A Power button Turns the computer on and off.

12 N/A Easy-launch buttons Buttons for launching frequently used programs.

Closed Front View

# Icon Item Description

1 N/A Speakers Left and right speakers deliver stereo audio output.

2 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo

walkman).

3 Microphone-in jack Accepts input from external microphones.

4 Headphones/speaker/

5 Power indicator Indicates the computer’s power status.

6 Battery indicator Indicates the computer’s battery status.

7 Bluetooth communication

8 Wireless communication

9 N/A Latch Locks and releases the lid.

line-out jack with S/PDIF
support

indicator

indicator

Connects to audio line-out devices (e.g., speakers,
headphones).

Indicates the status of Bluetooth communication.

Indicates the status of wireless LAN communication.

6 Chapter 1

Left View

"Easy-launch buttons" on page 10

Note:

# Icon Item Description

1 Kensington lock slot Connects to a Kensington-compatible computers security lock.

2 N/A Optical disk drive Internal optical drive; accepts CDs or DVDs (slot-load or tray-

load depending on model).

3 N/A Optical disk access

indicator

4 N/A Optical disk drive eject

button

5 N/A Emergency eject hole Ejects the drive tray when the computer is turned off.

Lights up when the optical disk drive is active.

Ejects the drive tray from the drive (location depends on
model).

Right View

# Icon Item Description

1 N/A PC Card slot eject button Ejects the PC Card from the slot.

2 PC Card slot Accepts one Type II PC Card.

3 5-in-1 card reader Accepts Memory Stick (MS), Memory Stick Pro (MS PRO),

MultiMediaCard (MMC), Secure Digital (SD) and xD-Picture
Card (xD).

4 Three USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera).

5 N/A Ventilation slots Enable the computer to stay cool, even after prolonged use.

6 DC-in jack Connects to an AC adapter.

Chapter 1 7

Rear View

Note:

Note:

Note:

# Icon Item Description

1 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera).

2

2 External display (VGA) port Connects to an external display device (e.g., external monitor,

3 Modem (RJ-11) port Connects to a phone line.

4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based networks.

5 N/A Battery Powers the computer.

S-video/TV-out(NTSC/
PAL)port

Connects to a television or display device with S-video input

LCD projector).

Base View

# Icon Item Description

1 N/A Battery release latch Releases the battery for removal.

2 N/A Cooling fan Helps keep the computer cool.

NOTE: Do not cover or obstruct the opening of the fan.

3 N/A Mini PCI card bay Houses the computer’s Mini PCI card.

4 N/A Ventilation slots Enable the computer to stay cool, even after prolonged use.

5 N/A Memory compartment Houses the computer’s main memory.

8 Chapter 1

6 N/A PCI Express Mini Card bay Houses the computer’s PCI Express Mini card.

7 N/A Hard disk bay Houses the computer’s hard disk (secured with screws).

8 N/A Battery lock Locks the battery in position.

9 N/A Battery bay Houses the computer’s battery pack.

Chapter 1 9

Using the Keyboard

The full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows,
function and special keys.

Lock keys and Embedded Numeric Keypad

The keyboard has three lock keys which you can toggle on and off.

Lock Description

Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase.

Num Lock

Fn + F11

Scroll Lock

Fn + F12

When Num Lock is on, the right hand side numeric keypad is in numeric mode. The
keys function as a calculator (complete with the arithmetic operators +, -, *, and /).
When Num Lock is off, the keys assume cursor and other shortcut functions.

When Scroll Lock is on, the screen moves one line up or down when you press the up
or down arrow keys respectively. scroll Lock does not work with some applications.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small
characters located on the upper right corner of the keycaps. To simplify the keyboard legend,
cursor-control key symbols are not printed on the keys.

Desired access Num Lock on Num Lock off

Number keys on embedded
keypad

Cursor-control keys on embedded
keypad

Main keyboard keys Hold Fn while typing letters on

Type numbers in a normal
manner.

Hold Shift while using cursor­control keys.

embedded keypad.

N/A

Hold Fn while using cursor-control
keys.

Type the letters in a normal
manner.

10 Chapter 1

Windows keys

Key Description

<Fn>

< > + <Tab>:

< > + <E>:

< > + <F1>:

< > + <F>:

+ <R>:

< > + <M>:

<Shift> + < > + <M>:

"Acer eManager" on

"Acer eManager" on

page 20

"Acer eManager" on

page 20

The keyboard has two keys that perform Windows-specific functions.

Key Icon Description

Windows key Press alone. This key has the same effect as clicking on the Windows

Start button. It launches the Start menu. It can also be used with other
keys to provide a variety of functions:

+ Tab: Activates the next Taskbar button.

+ E: Opens the My Computer window.

+ F1: Opens Help and Support.

+ F: Opens the Find (All Files dialog box).

+ R: Opens the Run dialog box.

+ M: Minimizes all windows.

Shift + + M: Undoes the minimize all windows action.

Application key This key has the same effect as clicking the right mouse button. It

opens the application’s context menu.

Hotkeys

The computer employs hotkeys or key combinations to access most of the computer's controls like
screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn>
key before pressing the other key in the hotkey combination.

Hot Key Icon Function Description

Fn + F1 Hot key help Displays help on hot keys.

Fn + F2 Acer eSetting Launches the Acer eSettings in Acer

Empowering Technology.

Fn + F3 Acer ePower

Management

Fn + F4 Sleep Leads the computer to Sleep mode.

Launches the Acer ePower Management in Acer
Empowering Technology.

Chapter 1 11

Hot Key Icon Function Description

"Acer eManager" on

page 20

"Acer eManager" on

page 20

"Acer eManager" on

page 20

"Acer eManager" on

page 20

"Acer eManager" on

page 20

"Acer eManager" on

page 20

"Acer eManager" on

page 20

"Acer eManager" on

page 20

Fn + F5 Display toggle Switches the display output between the display

screen, external monitor (if connected) and both.

Fn + F6 Screen blank Turns off the display screen backlight to save

power. Press any key to return.

Fn + F7 Touchpad toggle Turns the internal touchpad on and off.

Fn + F8 Speaker toggle Turns the speakers on and off.

Fn +

Fn +

Fn +

Fn +

K

L

J

I

Volume up Increases the sound volume.

Volume down Decreases the sound volume.

Brightness up Increases the screen brightness.

Brightness down Decreases the screen brightness.

Special keys

You can locate the Euro symbol and the US dollar sign on the upper-center and/or bottom-right side
of the keyboard.

The Euro Symbol

1. Open a text editor or word processor.

2. Either directly press the Euro key on the bottom-right side of the keyboard, or hold Alt Gr key

then press the Euro symbol on the number five key.

NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/

typography/faq/faq12.htm for more information.

The US Dollar Sign

1. Open a text editor or word processor.

12 Chapter 1

2. Either directly press the $ key on the bottom-right side of the keyboard, or hold Shift and then

press the US dollar sign on the number four key.

NOTE: This function varies according to the language settings.

Chapter 1 13

Indicators

"Launch keys" on page 10

"Launch keys" on page 10

"Launch keys" on page 10

"Launch keys" on page 10

The computer provides an array of three indicators located above the keyboard, in addition to four
indicators on the front cover. These indicators show the status of the computer and its components.

The front panel indicators are visible even when the computer cover is closed up.

Icon Item Description

HDD Indicates when the hard disk drive is active.

Caps Lock Lights up when Caps Lock is activated.

Num Lock Lights up when Num Lock is activated.

Power Lights when the computer is on.

Battery Lights when the battery is being charged.

Bluetooth Indicates the status of Bluetooth communication

Wireless LAN Indicates the status of wireless LAN communication

14 Chapter 1

Easy-launch Buttons

1. Charging:

2. Fully charged:

"

There are several conveniently located easy-launch buttons. They are one user-programmable

button, web browser button, mail button, and Acer Empowering Key . Press to run the Acer
Empowering Technology. Although the mail and web browser buttons are pre-set to E-mail and
Internet programs, they can be redefined by users. To set the web browser, mail and programmable
buttons, run the Acer Launch Manager.

Easy-launch button Default application

Acer Empowering Technology (user-programmable)

Mail E-mail application (user-programmable)

Web browser Internet browser (user-programmable)

P User-programmable

Chapter 1 15

Touchpad

The built-in touchpad is a pointing device that senses movement on its surface. This means the
cursor responds as you move your finger across the surface of the touchpad. The central location
on the palmrest provides optimum comfort and support.

Touchpad Basics

Use the touchpad as follows:

T Move your finger across the touchpad (2) to move the cursor.

T Press the left (1) and right (4) buttons located on the edge of the touchpad to perform

selection and execution functions. These two buttons are similar to the left and right
buttons on a mouse. Tapping on the touchpad (2) is the same as clicking the left button.

T Use the four-way scroll (3) button to scroll up or down and move left or right a page. This

button mimics your cursor pressing on the right scroll bar of windows applications.

Function Left button (1) Right button (4) Main touchpad (2) Center button (3)

Execute Quickly click

twice.

Select Click once Tap once

Drag Click and hold.

Then slide your
finger across the
touchpad to
drag the cursor
over the
selection.

Access context
menu

Scroll Click and hold to

Click once

Tap twice (at the
same speed as
double-clicking a
mouse button).

Tap twice (at the
same speed as
double-clicking a
mouse button); rest
your finger on the
touchpad on the
second tap and
drag the cursor.

move up/down/
left/right.

NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to

your finger movements: the lighter the touch, the better the response. Tapping hard will not increase

16 Chapter 1

the touchpad’s responsiveness.

NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under

Mouse settings in Windows Control Panel.

Chapter 1 17

Acer Empowering Technology

Acer’s innovative Empowering Technology makes it easy to have access to the frequently used
functions and manage the notebook. It features the following handy utilities:

T Acer eDataSecurity Management protects data with passwords and advanced encryption

algorithms.

T Acer eLock Management limits access to external storage media.
T Acer ePerformance Management improves system performance by optimizing disk space,

memory and registry setting.

T Acer eRecovery Management backs up and recovers data flexibly, reliably and completely.
T Acer eSettings Management accesses system information and adjusts settings easily.
T Acer eNet Management hooks up to location-based networks intelligently.
T Acer ePower Management extends battery power via versatile usage profiles.
T Acer ePresentation Management connects to a projector and adjusts dispaly settings

conveniently.

For more information, press the key to launch the Empowering Technology menu, then click on

the appropriate utility and select the Help function.

18 Chapter 1

Acer eDataSecurity Management

Acer eDataSecurity Management is a handy file encryption utility that protects the files from being
accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell
extension for quick and easy data encryption and decryption and also supports on-the-fly file
encryption for MSN Messenger and Microsoft Outlook.

There are two passwords that can be used to encrypt and decrypt a file: the supervisor password
and the file-specific password. The supervisor password is a “master” password that can decrypt
any file on the system. The file-specific password is assigned when you encrypt each individual file.

Acer eDataSecurity Management setup wizard will prompt for a supervisor password and default
file-specific password. This file-specific password will be used to encrypt files by default, or you can
choose to enter your own file-specific password when encrypting a file.

NOTE: The password used to encrypt a file is the unique key that the system needs to decrypt it. If you lose

the password, the supervisor password is the only other key capable of decrypting the file. If you lose

both passwords, there will be no way to decrypt the encrypted files! Be sure to safeguard all
related password.

Chapter 1 19

20 Chapter 1

Acer eLock Management

Acer eLock Management is a security utility that allow you to lock up your removable data, optical
and floppy drives to ensure that data can not be stolen while your notebook is unattended.

T Removable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB

MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk
drives that can be mounted as a file system when plugged into the system.

T Optical drive devices: includes any kind of CD-ROM or DVD-ROM drives.
T Floppy disk drives: 3.5-inch disks only.

To activate Acer eLock Management, a password must be set at first. Once set, you may apply
locks to any of the three kinds of devices. The lock(s) will be set without any reboot necessary, and
will remain locked after rebooting, until unlocked.

If you do not set a password, Acer eLock Management will reset back to the initial status with all
locks cancelled.

NOTE: If you lose the password, there is no method to reset it except by reformatting the notebook or

taking the notebook to an Acer Customer Service Center. Be sure to remember or write down the

password.

Chapter 1 21

Acer ePerformance Management

Acer ePerformance Management is a system optimization tool that boosts the performance of the
Acer notebook. It provides you with the following options to enhance overall system performance:

T Memory optimization: releases unused memory and checks memory usage.
T Disk optimization: removes unneeded items and files.
T Speed optimization: improves the usability and performance of the Windows XP system.

22 Chapter 1

Acer eRecovery Management

Acer eRecovery Management is a powerful utility with the need for recovery disks provided by the
manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on the
system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management
provides:

T Password protection
T Recovery of applications and drives
T Image or data backup:

• Backup to HDD (set recovery point)

• Backup to CD or DVD

T Image or data recovery tools:

• Recovery from a hidden partition (factory defaults)

• Recovery from the HDD (most recent user-defined recovery point)

• Recovery from CD or DVD

NOTE: If the computer did not come with a Recovery CD or System CD, please use Acer eRecovery

Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To
ensure the best results when recovering the system using a CD or Acer eRecovery Management,
detach all peripherals (except external Acer ODD, if equipped), including the Acer ezDock.

Chapter 1 23

Acer eSettings Management

Acer eSettings Management allows you to inspect hardware specification and to monitor the
system health status. Furthermore, Acer eSettings Management enables you to optimize your
Windows operating system, so your computer runs faster, smoother and better.

T Provides a simple graphical user interface for navigating through the program effortlessly.
T Displays general system status and advanced monitoring for power users.
T Logs when a hardware component has been removed or replaced.
T Permits you to migrate personal settings.
T Keeps a history log of all alerts that were previously issued.

24 Chapter 1

Acer eNet Management

Acer eNet Management helps you to quickly and easily connect to both wired and wireless
networks in a variety of locations. To access this utility, either click on the “Acer eNet Management”
icon on the notebook, or start the program from the Start menu. You also have the option to set
Acer eNet Management to start automatically when you boot up the PC.

Acer eNet Management automatically detects the best settings for a new location, while offering
you the freedom to manually adjust the settings to match your needs, simply by right clicking on the
icon in the task bar.

Acer eNet Management can save network settings for a location to a profile, and automatically
apply the appropriate profile when you move from one location to another. The settings stored
include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as
default printer settings. The security and safety concerns mean that Acer eNet Management does
not store username and password information.

Chapter 1 25

26 Chapter 1

Acer ePower Management

Acer ePower Management features a straightforward user interface. To launch it, select Acer
ePower Management from the Empowering Technology interface, or double click the Acer ePower
Management icon in the task tray.

AC mode

The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and
other settings, or click on buttons to turn the following functions on or off: Wireless LAN, Bluetooth,
CardBus, Memory Card, Audio, and Wired LAN.

DC mode

To suit your usage, there are four pre-defined profiles: Entertainment, Presentation, Word
Processing, and Maximum Battery. Or, you can define up to three of your own profiles.

Battery status

For real-time battery life estimates based on current usage, refer to the panel on the lower left side
of the window.

You can also click “Advanced settings” to:

• Set alarms.

• Reload factory defaults.

• Select what actions will be taken when the cover is closed, and set passwords for accessing

to the system after Hibernation or Stand-by.

Chapter 1 27

• View information about Acer ePower Management.

28 Chapter 1

Acer ePresentation Management

Acer ePresentation Management lets you select from two of the most common projector resolution:
XGA and SVGA.

Chapter 1 29

Acer OrbiCam

The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD
panel. The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos
or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video
Conference technology so that you can transmit the best video quality over an instant messenger
service.

123

No. Item

1 Lens

2 Power indicator

3 Rubber grip (selected models only)

Rotating the Acer Orbicam

The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle. Refer to the
illustrations below:

For your convenience, the camera snaps 45 degrees to match the position of your face in front in
back of the LCD panel.

NOTE: Do not rotate the camera clockwise to prevent it from the damage.

30 Chapter 1

Launching the Acer OrbiCam

To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. or Click Start >
All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture windows window appears as
below:

Changing the Acer OrbiCam settings

Resolution

To change the capture resolution, click the displayed resolution at the bottom right corner of the
capture window, then select the desired resolution. Setting the camera resolution to 640 x 480 or
larger does not change the capture window size.

Options

Click Options to display the Window, Preview, and Folder tabs. Use the options to change the
capture window size, preview settings, and the folder for captured photos or videos.

Chapter 1 31

Camera Settings

Driver Settings

• Basic settings: Click the Camera Settings icon on the bottom right corner of the capture

display, then select Camera Settings from the pop-up menu. You can adjust the Video,
Audio, and Zoom/Face tracking options from this window.

• Capture settings: From the Camera Settings window, click the Driver Settings button. The

Properties window will appear.

• Device Settings allows you to change the camera brightness, contrast, hue, saturation,

sharpness, etc.

• Advanced Settings allows you to achieve gain control, implement image mirror, select

image enhancements and anti-flicker settings, and turn on/off the camera indicator.

• Zoom/Face Track Settings allows you to adjust the zoom level and turn the face

tracking feature on or off.

Capturing photos or videos

To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the
Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows
Media Player automatically launches to display or play a preview of the photo/video clip.

NOTE: By default, all photos and videos are saved in the My Pictures and My Videos folder.

Using the Acer OrbiCam as webcam

The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM)
application. To use the Acer OrbiCam as a webcam, open the IM service, then select the video/
webcam feature. You can now broadcast from your location to an IM partner anywhere in the world.

32 Chapter 1

Enabling the Acer VisageON

VisageON

VisageON

VisageON

Single User Multiple

The Acer VisageON technology comes with two features: Face tracking and Video effects (selected
models only). The Face Tracking feature tracks your head movement and automatically centers
your face in the capture window. The video effects feature allows you to select and apply an effect
to your video transmissions.

NOTE: The face tracking feature is not capable of centering your face beyond the capture window frame.

Minimal head movements are tracked more efficiently.

To enable the Acer VisageON:

1. Right click on this icon, then select VisageON from the pop-up menu.

The VisageON window appears as below:

2. Select and apply a video effect in the left section of the VisageON window. Change the face

tracking settings and options in the right section.

Using the face tracking feature

To use the face tracking feature:

1. Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up

menu. For multiple users, the face tracking feature automatically centers all the users’ face in the
capture window, otherwise the utility centers the face of the user closest to the camera.

Chapter 1 33

2. Click the right icon to zoom in/out or reset the current view.

Video

3. Click VisageON to display a menu that allows to change the configuration of the camera, face

tracking and video effects settings.

Using video effects (selected models only)

The Video Settings section allows you to select an avatar or accessory video effect from the list. To
select an effect:

1. Click the encircled icon to display the available video effects. The Video Effect Selection window

appears as below:

34 Chapter 1

2. Click on a video effect to use. The selected effect appears in the video effects section of the

VisageON window.

NOTE: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow

screen instructions in the VisageON to continue.

NOTE: You may use video effects when using the camera for IM chat/video sessions or call conferences.

Chapter 1 35

Using the System Utilities

Start Control Panel Display

Note:

Start Control Panel Display

Settings (2)

Extend my windows desktop onto this monitor

Apply OK

Start All Programs Acer GridVista

NOTE: The system utilities work under Microsoft Windows XP only.

Acer GridVista (dual-display compatible)

NOTE: This feature is only available on certain models.

To enable the dual monitor feature of the notebook, first ensure that the second monitor is
connected, then select Start, Control Panel, Display and click on Settings. Select the secondary
monitor (2) icon in the display box and then click the check box Extend my windows desktop onto
this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.

Acer GridVista is a handy utility that offers four pre-defined display settings so you can view
multiple windows on the same screen. To access this function, please go to Start > All Programs
and click on Acer GridVista. You may choose any one of the four display settings indicated below:

Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
Acer GridVista is simple to set up:

1. Run Acer GridVista and select your preferred screen configuration for each display from the task

bar.

2. Drag and drop each window into the appropriate grid.

3. Enjoy the convenience of a well-organized desktop.

36 Chapter 1

Note:

NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's

recommended value.

Launch Manager

Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You
can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the
application.

Chapter 1 37

Norton AntiVirus

Start All Programs

Norton AntiVirus
Start Programs
Norton AntiVirus

Scans

Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against
viruses to keep you computer data safe and secure.

How do I check for viruses?

A Full System Scan scans all files on your computer. To perform a system scan:

1. Start Norton Antivirus: Double click on the Norton AntiVirus Icon on the desktop or click on the

Start menu in the Windows task bar, highlight Programs, and select Norton Antivirus.

2. In the Norton Antivirus main window, click Scans.

3. In the Scans panel, click Run Full System Scan.

4. When the scan is complete, a scan summary appears. Click Finished.

You can schedule customized virus scans that tun unattended on specific dates and times or at
periodic intervals. If you are using the computer when the scheduled scan begins, it runs in the
background so that you do not have to stop working.

For more information, please refer to the Norton AntiVirus Help menu.

38 Chapter 1

Hardware Specification and Configuration

Processor

Item Specification

CPU type

Package Socket S1, 638-pin lidless Micro-PGA

Core voltage 1.2875V (highest frequency mode) to 0.8375V (low frequency mode)

Feature

AMDTM Turion 64 X2 Mobile Technology TL-52/TL-56/TL-60
(1.6/1.8/2GHz, 2 x 512 KB L2 cache), TL-50 (1.6GHz, 2 x 256
KB L2 cache)

TM

AMD Sempron

Mobile Technology 3200+/3500+(1.6/1.8

GHz, 512 KB L2 cache), 3400+ (1.8 GHz, 256 KB L2 cache)

T Dual-core processing

T Simultaneous 32 bit and 64 bit Windows

T AMD PowerNow!

TM

, AMD HyperTransportTM,
Enhanced Virus Protection2 and 3DNow!
professional technology

®

support

Bus speed

On-die second (L2)
cache

Power optimized HyperTransport
duplex

2x512KB or 2x256KB

TM

technology up to 1600MHz, full

System Board Major Chips

Item Specification

System core logic nVidia C51MV + MCP51

Super I/O controller NS87381

Audio controller Codec ALC883

Video controller • nVidia GeForce Go 6100 integrated graphics

• nVidia GeForce Go7300/7600 SE

HDD controller MCP51

Keyboard controller ENE KB3910

PCMCIA controller PCI 7412

soDIMM controller C51MV

Hard Disk Drive

Seagate

Model ST9120821A

ST9120824A

Drive Specification

Formatted Gbytes (512 bytes/
sector)

Physical read/write head 4 4 3 3

Discs 2222

120 100 80 60

ST9100824A
ST9100825A

ST98823A
ST980829A

ST96812A

Chapter 1 39

Hard Disk Drive

Seagate

Spindle Speed (RPM) 4200 (ST9120824A, ST9100825A, ST980829A)

5400 (ST9120821A, ST9100824A, ST98823A, ST96812A)

Internal transfer rate (Mbytes/sec.
max.)

I/O data transfer rate (Mbytes/sec.
max.)

ATA data transfer mode supported PIO modes 0-4; Multiword DMA modes 0-2; Ultra DMA modes 0-5

Bytes per sector 512

Average latency (msec) 5.6

Average seek, read (msec. typical) 12.5

Average seek, write (msec. typical) 14.5

Cache buffer 8 Mbytes

Interface Serial ATA

Startup current (typical, peak) +5V: 1.1 amps

Ambient temperature

Temperature gradient (

o

C per hour

max.)

Relative humidity 5% to 90% (operating), 5% to 95% (nonoperating)

Relative humidity gradient 30% per hour max.

Drive acoustics, sound power (bels)
idle

Shock, operating (Gs max. at 0.5
msec.)

Shock, nonoperating (Gs max. at 2
msec.)

Vibration, operating 1.0 G (0 to peak, 5-500 Hz)

Vibration, nonoperating 5 Gs (0 to peak, 5-500 Hz)

Nonrecoverable read errors

Seek power (typical) 2.20 watts

Read/write power (typical) Read: 1.90 watts; Write: 2.30 watts

Idle mode, lower power (typical) 0.80 watts

Standby mode 0.28 watts

Sleep mode 0.28 watts

Voltage tolerance +5.0V +/- 5%

56.25 (ST9120824A, ST9100825A, ST980829A)

48.25 (ST9120821A, ST9100824A, ST98823A, ST96812A)

100

o

5 to 55

C (operating), -40 to 70oC (nonoperating)

20oC (operating), 30oC (nonoperating)

2.4 (typical), 2.6 (max)

250

800

14

1 per 10

bits read, max.

BIOS

Item Description

BIOS vendor Phoenix

System BIOS version V1.00

40 Chapter 1

BIOS

Item Description

Feature • Suspend to RAM (S3) / Disk (S4)

• Support boot option: HDD / Removable device (media bay device) /
all USB ports

• Support SMBIOS 2.3, PCI2.2, WFM2.0

• ACPI 2.0/3.0 compliance with Intel Speedstep Support C1, C2, C3,
C4 and S3, S4 for mobile CPU

• Wake on LAN from S3

• Wake on LAN from S4 in AC mode

• Package: 40-pin TSOP

• ROM type: one MB CMOS Boot block Flash Memory

System Memory

Item Description

Chipset C51MV

Feature • DDR2 533/667 MHz SDRAM memory interface design

• Two DDR SODIMM slots

• Maximum memory up to 4GB (with two 2GB SODIMM)

• Dual Channel

VGA

Item UMA Discrete

Chip nVidia GeForce Go 6100 nVidia GeForce Go 7300/7600

SE

VRAM 64MB up to 256MB

PCMCIA

Item Description

PCMCIA controller TI7412

Card type support Type II

Number of slot One

Feature Five-in-one Card Reader: Memory Stick (MS), Memory Stick Pro (MS

PRO), MultiMediaCard (MMC), Secure Digital (SD) and xD-Picture
Card (xD).

Audio

Item Description

Audio controller Realtek ALC833 Codec

Chapter 1 41

Audio

Item Description

Feature • Built-in

• Stereo

• SNR > 85, high-performance DACs with 95dB SNR (A-Weighting),
ADCs with 85dB SNR (A-Weighting)

• Internal Microphone

• Two speakers, at least 1.5W / 30cc for each

• 2* digital microphone array

• VoIP function support

• Universal jack function support

LAN

Item Description

LAN controller Realtek RTL8211B

Feature • 10 / 100 / 1000 Mbps PCI LAN

• Jumbo frame support

• WOL from S5 support

• File deployment support

Connector type RJ-45

Wireless LAN

Item Description

Card type Mini-PCI

Mode • 802.11b/g

• Built-in two antenna (placed on the top of LCD on the side of LCD
latch, the wire of antenna can not be placed under the panel)

Support Wi-Fi, WPA2, WMM, CCX V3/V4

Modem

Item Description

Controller MCP51

Data modem data baud
rate (bps)

Modem/bluetooth
protocol supported

Connector type RJ-11

56K

• V.90/V.92 AC-Link modem with PTT approval

• Wake-on-Ring ready

• CISPR22 application

Keyboard

Item Description

Controller ENE KB3910

Model name New Acer Ergo Keyboard

42 Chapter 1

Keyboard

Item Description

Feature • 105 / 106 keys standard keyboard

• Touch pad with 4-way integrated scroll button

• Windows keys and application keys support

• Standard pitch, 2.5 mm travel length

• Hotkey controls

• Embedded numeric keypad

• Multi-language support

• Spill-proof

• Four easy-launch buttons: Internet browser, E-mail with LED, Acer
Empowering, one user-programmable button

Battery

Item Specification

Vendor & model name Panasonic / Sanyo / Sony

Battery Type Li-Ion

Pack capacity 8-cell: 2400 mAh

6-cell: 2000 mAh

System Power Management

Legacy Mode ACPI Mode

Off • Mech. Off (G3): All devices in the system are turned off completely.

• Soft Off: (G2/S5): All devices in the system are turned off completely
by OS shutdown.

On • Working (G0/S0): Individual devices such as the CPU and hard disk

may be power-managed in this state.

• S3 Sleeping State: CPU set power down, VGA suspend, PCMCIA
suspend, Audio power down, HDD power down, CD-ROM power
down, Super I/O low power mode.

• S4 Sleeping State: It is also called hibernation state. The system
saves all system setting and data onto disk before the whole system
is powered off.

LCD

Item Specification

Vendor and
Model name

Screen Diagonal
(mm)

Active area 367.20 (W) x

Display resolution 1440 x 3 (RGB) x

Display mode normally white normally white normally white normally white

Samsung
LTN170WX-L05­H

17.1” WXGA 17.1” WXGA 17.1” WXGA 17.1” WXGA

229.50 (H)

900

QDI
QD17TL02-06

367.20 (W) x

229.50 (H)

1440 x 3 (RGB) x
900

AUO
B170PW03 V4

367.20 (W) x

229.50 (H)

1440 x 3 (RGB) x
900

LG
LP171WP4-TL01

367.20 (W) x

232.9 (H)

1440 x 3 (RGB) x
900

Chapter 1 43

LCD

Item Specification

Surface treatment non-glare type (1)

glare type (H)

Pixel
arrangement

RGB vertical
stripe

Pixel pitch (mm) 0.255 (per one

triad) x 0.255

Typical white

200 (typical) 200 (center

luminance (cd/

2

) also called

m
brightness

Contrast ratio 350 (typical) 300 : 1 (Min) 300 : 1 (typical) 350 (Min)

Respond time
(optical rise time

25 (typical)
35 (max.)

+ fall time)
(msec.)

Normal input

+3.3V (typical) +3.3V (typical) +3.3V (typical) +3.3V (typical)
voltage of power
supply

Power

4.320 (typical) 4.7 (typical) 8 (max.) 4.78 (typical)
consumption
(watt)

Weight 750g 750g 700g 670g

Physical size
(mm)

Electrical

382.7 (W) x 245

(V) x 7.0 (T)

2 channel LVDS 2 channel LVDS 2 channel LVDS 2 channel LVDS

interface

Color support Native 262K

colors

hard coating (3H)

glare type non-glare type

glare type

RGB vertical
stripe

0.255 (per one
triad) x 0.255

RGB vertical
stripe

0.255 (per one
triad) x 0.255

RGB vertical
stripe

0.255 (per one
triad) x 0.255

200 (typical) 200 (typical)

typical)

25 (typical) 16 (typical) 25 (typical)

382.7 (H) x 245.1
(V) x 7.0 (T)

Native 262K
colors

382.2 (W) x 244.5
(H) x 6.6 (D)

Native 262K
colors

382.2 (W) x 244.5
(H) x 6.5 (D)

Native 262K
colors

AC Adaptor

Item Specification

Model name LiteOn PA-1900-04 WR Delta 90W ADP-90SB

BBAAF

Input feature

Rated voltage for 100Vac or 240Vac input

AC voltage

Input voltage range from 90Vac to 264Vac from 90Vac to 265Vac

Rated frequency for 50Hz or 60Hz for 50Hz or 60Hz

Frequency range from 47Hz to 63Hz from 47Hz to 63Hz

Steady AC current less than 1.5A rms at

100Vac input and maximum
load

Output feature

Rated voltage 19V 19V

Voltage range 18.05V to 20V from 18.2V to 19.8V

Rated power 90 W 90 W

44 Chapter 1

for 100Vac or 240Vac input
AC voltage

less than 1.5A rms at
100Vac input and maximum
load

Item Specification

Output ripple and noise less than 300mVp-p less than 300mVp-p

Turn on delay time within two seconds at 115

Vac input voltage

Temperature

Operating: 0 to 40

o

C

Non-operating: -31 to 60oC

within two seconds at 115
Vac input voltage

Operating: 0 to 40oC

Non-operating: -31 to 60oC

24X Combo Drive Interface

Item Specification

Vendor & model name PHILIPS SCB5265 LITEON SSC-2485K

Performance Specification

Transfer rate (KB/sec.) Sustained:

DVD: Max 10.56Mbytes/sec.
CD: 3600Kbytes/sec.

Access Time (Typical) DVD: Random Access: 125

ms
DVD: Full Stroke: 165ms
CD: Random Access:105ms
CD: Full Stroke:160ms

Buffer Memory 2MB 2MB

Interface Compliant to ATA/ATAPI-5 ATA/ATAPI-6, MMC-3 and

Applicable disc format DVD (read): DVD 5, 9, 10, 18,

DVD-ROM, DVD-Video, DVD­R 3.95G, DVD-R 4.7G, DVD­RW, DVD+R, DVD+RW, Multi­Border DVD-R/DVD-RW,
Multi-Session DVD+R,
DVD+RW, DVD-RAM
CD (write): CD-DA, CD ROM
Mode-1, CD-ROM/XA Mode-2
Form-1 and Mode-2 Form-2,
CD-I, Video-CD (MPEG-1),
CD-Text
CD (write): CD-DA, CD-ROM
Mode-1, CD-ROM/XA Mode-2
Form-1 and Mode-2, CD-i,
Video-CD, CD-Text

Loading mechanism Load: Manual load Manual load/DC brushless

Power Requirement Max. 1300mA Max. 1200mA

Input Voltage 5 V +/- 5% (Operating) 5 V +/- 5% (Operating)

Sustained:
DVD: Min 10.15Mbytes/sec.
CD: 3500 Kbytes/sec.

DVD: Random Access: 100
ms
DVD: Full Stroke: 190ms
CD: Random Access:95ms
CD: Full Stroke:180ms

SFF8090 Ver5, Revision 1.2.

CD: CD-DA, CD-ROM Mode­1, CD-ROM XA Mode-2 Form­1 and Form-2, CD-I Ready,
Video-CD(MPEG-1), Karaoke­CD, PhotoCD (Multi-Session),
Enhance CD, CD extra, I-Trax
CD and UDF

motor system

8X DVD Dual Interface

Item Specification

Vendor and model name PHILIPS SDVD8441

Performance specification

Chapter 1 45

Item Specification

Transfer rate (KB/sec.) Sustained:

DVD:10.9Mbytes/sec. (Typ)
CD: 3650Kbytes/sec. (Typ)

Access time (typical) DVD: Random Access: 130 ms

DVD: Full Stroke: 240ms
CD: Random Access:130ms
CD: Full Stroke:240ms

Buffer memory 2MB

Interface ATA/ATAPI-5

Applicable disc format DVD (read): DVD-ROM 5,9,10,18, DVD-VIDEO, DVD-

AUDIO, DVD-R, DVD-R 3.95G, DVD-R MULTI BORDER,
DVD-RW, DVD+R, DVD+R DL, DVD+R MULTI-SESSION,
DVD+RW

CD (read): CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2
Form-1 Form-2, CD-I, CD-I Bridge, Video-CD(MPEG-1),
Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, i­trax CD, CD-Text, CD-R, and CD-RW

DVD (write): DVD Data & Video
CD (write): CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2

Form-1 and Mode-2 Form-2, CD-i, Video-CD, CD-Text

Loading mechanism Load: manual load

Power consumption Max. 1500 mA

Input voltage 5V +/- 5% (operating)

8X Super Multi Interface

Item Specification

Vendor and model name Liteon SSM 8515S Pioneer DVR-K06RS Philip SDVD-8821

Performance Specification

Transfer rate read (KB/
sec.)

Access time / Seek time • DVD: random access

Buffer memory 2MB 2MB 2MB

Interface compliant to ATA/

Sustained:

• DVD: 10.00Mbytes/
sec.

• CD: 3500kbytes/sec.

130ms

• DVD: full stroke
250ms

• CD: random access
110m s

• CD: full stroke 220ms

ATAPI-6, MMC-4 and
SFF8090 Ver5

Sustained:

• DVD: 10.80Mbytes/
sec.

• CD: 3600kbytes/sec.

• Access time: DVD
160 msec; CD 150
msec.

• Random seek time:
DVD 150 msec; CD
140 msec.

• Full stroke seek time:
DVD 300 msec; CD
290 msec.

compliant to SFF8020,
SFF8090

Sustained:

• DVD: 10.90Mbytes/
sec.

• CD: 3650kbytes/sec.

• Random access: DVD
130ms; CD 130ms

• Full stroke: DVD
200ms; CD 240ms

com p l i a n t to ATA/ATA­5

46 Chapter 1

Item Specification

Applicable disc format CD-DA, CD-ROM

Mode-1, CD-ROM/XA
Mode-2 Form-1 and
Mode-2 Form-2, CD-I,
Video-CD (MPEG-1),
CD-Text, PhotoCD,
Enhance CD, CD
extra, I-Trax CD and
UDF DVD-ROM, DVD­Video, DVD-Audio,
DVD-R single/multi
border, DVD+R single/
multi session, DVD­RW, DVD+RW, DVD­RAM

Loading mechanism Load: manual load/DC

brushless motor
system

Power requirement Max. 1500mA Max. 1800mA Max. 1300mA

Input voltage +5V +/- 5% (operating) +5V +/- 5% (operating)

KODAK Photo CD
single and multi­session, CD Extra (CD
PLUS), Video CD, CD
text data (read/write),
CD-R (read/write),
DVD-ROM, DVD-R
(read/write), DVD-R DL
(read/write), DVD-RW
(read/write), DVD+RW
(read/write), DVD+R
(read/write), DVD+R
DL (read/write),
DVD+RW (read/write),
DVD+RW high speed
(read/write), DVD-RAM
(read/write)

N/A N/A

+5V +/- 8% (start-up)

• DVD read: DVD-5,

• DVD write: DVD Data,

+5V +/- 5% (operating)

DVD-9, DVD-10,
DVD-18, DVD-Video,
DVD-Audio, SACD
(Hybrid), DVD-R,
DVD-R DL, DVD-R

3.95GB, DVD-R
Authoring, DVD-R
multi-border, DVD­RW, DVD+R, DVD+R
DL, DVD+R Multi­session, DVD+RW,
DVD-RAM V1.0,
DVD-RAM V2.1; CD
read: CD-DA, CD­ROM Mode-1, CD­ROM/XA Mode-2
Form-1 and Mode-2
Form-2, CD-i, CD-i
Bridge, Video-CD
(MPEG-1), Karaoke
CD, Photo-CD,
Enhanced CD, CD
Plus, CD Extra, i-trax
CD, CD-Text, CD-R,
CD-RW

DVD-video; CD write:
CD-DA, CD-ROM
Mode-1, CD-ROM/XA
Mode-2 Form-1 and
Mode-2 Form-2, CD-i,
Video-CD, CD-text

Chapter 1 47

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However,

if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press

on the bottom of screen).

The setup screen displays BIOS as follows:Navigating the BIOS Utility

Function Item

Information Display the system informations

Main Allows the user to specify standard IBM PC AT

Advanced Provides advanced settings of the system

Security Provides security settings of the system

Boot Allows the user to specify the boot options

Exit Allows the user to save CMOS setting and exit Setup

During setup,all Fn function keys and power saving functions are disabled.

There are five menu options: Main, Advanced, Security, Boot and Exit.

Follow these instructions:

T To choose a menu, use the cursor left/right keys (zx).

T To choose a parameter, use the cursor up/down keys ( wy).

T To change the value of a parameter, press p or q.

T Press ^ while you are in any of the menu options to go to the Exit menu.

T In any menu, you can load default settings by pressing t. You can also press u to save any

changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a

particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values.

m during POST (when “Press <F2> to enter Setup” message is prompted

system parameters

Chapter 2 48

Information

↑↓

←→

PhoenixBIOS Setup Utility

. Info. Main Security Boot Exit

CPU Type:
CPU Speed

: AMD Turion(tm) 64 Mobile Technology ML-36

:

IDE1 Model Name:
IDE1 Serial Number:
System BIOS Version:

VGA BIOS Version:

KBC Version:

Serial Number:

Asset Tag Number:

Product Name:

Manufacturer Name:

UUID:

F1 Help

Esc Exit

2.00GHz

WDC WD1200UE-22KVT0-(PM)
WD-WXE406360816

v1.00

5.51.28.45.00

08.10

914Q901051G6310008C2000

None

Aspire 9300
Acer

2fb91de0-1d5f-11d7-8837-8a090087febe

Select Item F5/F6 Change Values F9 Setup Defaults

Select Menu Enter Select4Sub- Menu F10 Save and Exit

Parameter Description

CPU Type This item will show the CPU information of the system.

CPU Speed This item will show the CPU clock speed.

IDE1 Model Name This item will show the Model name of HDD installed on Primary IDE

master. The hard disk model name is automatically detected by the
system. If there is no hard disk present or unknown type, “None”
should be shown on this field

IDE1 Serial Number This item will show the Serial number of HDD installed on Primary IDE

master. If no Hard disk or other devices are installed on Primary IDE
master, then it will display a blank line

System BIOS Version This field reports the BIOS version of system

VGA BIOS Version This field reports the VGA version of the system

KBC Version This field reports the keyboard controller version of the system

Serial Number This item will show the Serial number of system.

Asset Tag Number This item will show the Asset Tag number of the system.

Product Name This field will show product name.

Manufacturer Name This field will show manufacturer name.

UUID This will be visible only when there is an internal LAN device present.

49 Chapter 2

Main

↑↓

←→

4

This menu provides you the information of the system.

PhoenixBIOS Setup Utility

Info.

Main

System Time: [11:59:38 ]

System Date: [01/16/2006]

System Memory: 640 KB

Extended Memory: 254 KB

Video Memory 128 MB

Quiet Boot: [Enabled]

Power on Display: [Auto ]

Network boot

F12 Boot Menu:

D2D Recovery:

Security Boot Exit

[Enabled]

[Disabled]

[Enabled]

Item Specific Help

<Tab>, <Shift-Tab>, or

<Enter> selects field.

F1 Help

Esc Exit

Parameter Description

System Time / System
Date

System Memory This field reports the memory size of system base memory. The size is fixed to

Extended Memory This field reports the memory size of the extended memory in the system.

Video Memory VGA Memory size = 128MB

Quiet Boot Customer Logo display will be shown during POST when it is selected.

Power on display Auto: During power on process, the system will detect if any display

Network boot When this is selected, Boot from LAN feature is enabled. When this is not

Select Item F5/F6 Change Values F9 Setup Defaults

Select Menu Enter Select

The hours are displayed with 24 hours format. The values set in these two fields
take effect immediately.

640KB.

Extended Memory size = Total memory size - 1 MB

device is connected on external video port. If any external display device is
connected, the power on display will be in CRT (or projector) only mode.
Otherwise it will be in LCD only mode.

Both: Simultaneously enable both the integrated LCD screen and the system’s
external video port (for an external CRT or projector).

selected, Boot from LAN feature is then disabled.

Sub-Menu F10 Save and Exit

Chapter 2 50

Parameter Description

F12 Boot Menu When this is selected, users can modify device boot priority by pressing F12 key

during POST. When this is not selected, device boot priority will not be
adjustable during POST.

D2D Recovery Allow user to enable/disable the Disk-to-Disk recovery

51 Chapter 2

Security

↑↓

←→

4

The Security screen contains parameters that help safeguard and protect your computer from

unauthorized use.

PhoenixBIOS Setup Utility

Info. Main

Security

Boot

Exit

Supervisor Password Is: Clear

Item Specific Help

User Password Is: Clear

HDD Password Clear

Supervisor Password

Set Supervisor Password

[Enter]

Set User Passord [Enter]

controls accesses of the

setup utility.

Set HDD Password [Enter]

Password on Boot: [Disabled]

F1 Help

Esc Exit

The table below describes the parameters in this screen. Settings in boldface are the default and

suggested parameter settings.

Select Item F5/F6 Change Values F9 Setup Defaults

Select Menu Enter Select

Sub-Menu F10 Save and Exit

Parameter Description Option

Supervisor Password Is N/A N/A

User Password Is N/A N/A

HDD Password Is N/A N/A

Set Supervisor Password Press Enter to set the administrator

Set User Password

Chapter 2 52

password. When set, this password
protects the BIOS Setup Utility from
unauthorized access.

[Set]: System password is set
[Clear]: System password is not set

Length -- No more than 8
characters

Characters -- 0-9, A-Z (not
case sensitive)

Parameter Description Option

Set HDD Password When shown as [Locked], the hard drive

password currently can not be changed
or disabled.

To change or disable it, turn off the
system and enter Setup immediately after
turning it back on.

Press [Enter] to input change, or disable
hard drive password.

Password on boot Defines whether a password is required

or not while the events defined in this
group happened. The following sub­options are all requires the Supervisor
password for changes and should be
grayed out if the user password was used
to enter setup.

Allows the user to specify whether or not
a password is required to boot.

Enter

Disabled

Enabled

Set Supervisor/User Password

If password on boot is required, the password must be set otherwise it cannot be enabled.

The formats of the password are as follows:

Length No more than 8 characters

Characters 0-9,A-Z (not case sensitive)

While these fields are highlighted and press “Enter”, a window similar to the following is shown:

Set SupervisorPassword

Enter New Password [ ]

Confirm New Password [ ]

If there is an old password then setup will prompt with the following window instead and a current password
will be required to be entered at first:

Set Supervisor Password

Enter current password [ ]

Enter New Password [ ]

Confirm New Password [ ]

53 Chapter 2

User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New
Password” for verification.

If the verification is OK:

The password setting is complete after user presses enter.

Setup Notice

Changes have been saved.

[ continue]

If the current password entered does not match the actual current password:

Setup Warning

Invalid password

Re-enter Password

[ continue]

If the new password and confirm new password strings do not match:

Setup Warning

Password do not match

Re-enter Password

Chapter 2 54

Boot

↑↓

←→

This menu allows the user to decide the order of boot devices to load the operating system. Bootable

devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM

in module bay and onboard LAN device.

PhoenixBIOS Setup Utility

Info. Main Security Exit

Boot

Boot priority order:

1: IDE HDD: WDC WD1200UE-22KVT0-(PM)

2: IDE CDROM: PHILIPS DVD-RAM SDVD8821
3: PCI LAN: NVIDIA Noot Agent 232.0529
4: USB HDD:
5: USB CDROM:
6: USB FDC:
7: USB KEY:

F1 Help

Esc Exit

Select Item F5/F6 Change Values F9 Setup D efaults

Select Menu Enter Select4Sub-Menu F10 Save and Exit

Item Specific Help

Use <>or<> to select
a device, then press
<F6> to move it up the
list, or <F5> to move
it down the list.

Press <Esc> to escape
the menu.

Parameter Description

Boot priority order Keys used to view or configure devices: Up and Down

arrows select a device. <+> and <-> movew the device up
or down. <f> and <r> specifies the device fixed or
removable.

>

<x> exclude or include the device to boot.

<Shift +1> enables or disables a device.

<1-4> Loads default boot sequence.

.

55 Chapter 2

Exit

↑↓

←→

Info. Main Security

Exit Saving Changes

Exit Dicarding Changes

Load Setup Defaults

Discard Changes

Save Changes

PhoenixBIOS Setup Utility

Boot

Exit

Item Specific Help

Exit System Setup and save
your changes to CMOS.

F1 Help

Esc Exit

The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Exit System Setup and save your changes to CMOS

Exit Discarding
Changes

Load Setup Default Load default values for all SETUP items

Discard Changes Load previous values from CMOS for all SETUP items

Save Changes Save Setup Data to CMOS

Select Item F5/F6 Change Values F9 Setup D efaults

Select Menu Enter Select4Sub-Menu F10 Save and Exit

Exit utility without saving Setup data to CMOS

Chapter 2 56

Machine Disassembly and Replacement

General Information

This chapter contains step-by-step procedures on how to disassemble the notebook for
maintenance and troubleshooting.

To disassemble the computer, you need the tools below:

T Wrist ground strap and conductive mat for preventing electrostatic discharge

T Small Philips screw driver

T Flat head screw driver

T Hexagonal driver

T Twe ezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.

Before You Begin

Before proceeding with the disassembly procedure, you have to make sure that:

Chapter 3

1. The system and all peripherals are powered off.

2. The AC adaptor and all power and signal cables from the system are unplugged.

3. The battery pack is removed.

NOTE: There are several types of screws used to secure the main unit. The screws vary in length. Please

refer to the screws table after the flowchart. Group the same type of screws together during service
disassembling. Please also remember the screw location for each screw type. If you fasten the screws
on the wrong location, the long screws may cause irrecoverable damage to the main board.

Chapter 3 57

Disassembly Procedure Flowchart

The flowchart gives you a graphic representation on the entire disassembly and reassembly and
instructs you how to remove the components.

Screws List

No. Description Part No.

a SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081

b SCREW MACH WAFER M2*L4 NI 86.T39V1.002

c SCRW M2.5*6 ~ L-CASE + U-CASE 86.00D28.330

d SCRW M2*L3 86.00D29.620

e SCRW M2.5*5 WAFER B-ZN ROHS 86.00D47.630

f SCREW M2*L3 NYLOK CR 3+ 86.00E25.723

58 Chapter 3

Screws List

No. Description Part No.

g SCREW M2*L3 NON-NYLOK CR3+ 86.00E31.723

h SCREW M2.5*L6 NYLOK CR3+ 86.00E33.736

i SCREW M2.5*L8 NYLOK CR3+ 86.00E34.738

j SCREW M2*L8 NI NON-NYLOK 86.00E35.228

k SCREW M3x4(86.9A524.4R0) 86.9A524.4R0

l SCRW M2*4 WAFER NI 86.9A552.4R0

m SCREW NI M2*6L 86.9A552.6R0

n SCRW M2.5*L3(NON NYLOK) 86.9A523.3R0

Chapter 3 59

Disassembly Procedure

Removing the Battery Pack

1. Unlock the battery pack.

2. Slide the battery latch, hold it then remove the battery.

Removing the HDD Module

1. Release the three screws fastening the HDD module cover.

2. Detach the HDD module cover.

3. Release the two screws holding the HDD module then pull the HDD module as arrow indicates

and remove the HDD module.

60 Chapter 3

Removing the Wireless LAN Card and the RAM Modules

1. Release the two screws securing the wireless LAN card cover.

2. Remove that cover.

3. Disconnect the wireless antennae. The black is the main cable and the white is the auxiliary

one.

4. Press the left and the right latches to pop up the wireless LAN card.

Chapter 3 61

5. Release the two screws securing the RAM cover and remove the RAM cover.

6. Press the left and right latches to pop up the RAM module.

7. Repeat the anterior step to remove other RAM module.

62 Chapter 3

Removing the Keyboard

1. Open the notebook as shown.

2. Remove the middle cover. Though it is combined tightly, detach it from the main unit carefully.

Do not pull it abruptly.

3. There are four latches securing the keyboard.

4. Push those latches by the screw driver as shown and the keyboard will pop up a little.

5. Remove the keyboard and reverse it.

6. Carefully pull the keyboard FFC lock, then disconnect the keyboard FFC.

Chapter 3 63

Separating the LCD Module and Main Unit

1. Pull carefully and disconnect the LCD cable.

2. Tear off the tape securing the wireless antennae and pull out the wireless antennae.

3. Release the two screws securing the LCD hinges on the bottom side.

4. Release the two screws fastening the LCD hinges on the rear side.

5. Release the two screws holding the LCD hinges as shown.

6. Then separate the LCD module from the main unit.

64 Chapter 3

Disassembling the Main Unit

Separating the Upper Case and the Lower Case

1. Release the connector lock and disconnect the touch pad FFC.

2. Release the connector lock and disconnect the function keyboard FFC.

3. Release the three screws securing the upper case.

4. Release the 27 screws holding the lower case.

5. Lift the upper case carefully and disconnect the lid switch cable.

6. Then separate the upper and the lower case.

Chapter 3 65

Removing the Function Keyboard

1. Release the FFC lock and disconnect the function keyboard FFC.

2. Release the four screws holding the function keyboard bracket.

3. Then remove the function keyboard bracket.

4. Carefully disconnect the microphone cable and remove the function keyboard.

66 Chapter 3

Removing the Touch Pad Board

1. Carefully release the FFC lock and disconnect the touch pad board FFC.

2. There are 13 latches holding the touch pad bracket.

3. Unlock those latches with a screw driver as shown then detach the touch pad bracket.

4. Detach the touch pad board.

Chapter 3 67

Removing the ODD Module and Dummy Card

1. Slightly pull the ODD module and remove it.

2. Pull the dummy card from the slot and remove it.

Removing the Main Board

1. Disconnect the fan cable.

2. Disconnect the speaker cable and Bluetooth module cable.

3. Remove the four screws securing the main board.

4. Then detach the main board from the lower case.

68 Chapter 3

Removing the System Fan

1. Release the two screws holding the heatsink.

2. Remove the heatsink.

Removing the Bluetooth Module

1. Detach the bluetooth module from the lower case.

2. Carefully disconnect the bluetooth module cable.

Chapter 3 69

Removing the Speakers

1. Release the four screws securing the left and right speakers.

2. Remove the speakers from the lower case.

Removing the MDC Module

1. Carefully disconnect the MDC cable.

2. Release the two screws securing the MDC board then detach the MDC board.

3. Disconnect the MDC board cable.

70 Chapter 3

Remove the Heatsink Module

1. Release the five screws securing the heatsink.

2. Remove the heatsink module.

Removing the CPU

1. Release the screw counter clockwise with a flat screw driver.

2. Detach the CPU from the CPU socket.

Chapter 3 71

LCD Disassembly

1. Remove the eight rubber caps on the LCD bezel and release the eight screws securing the

LCD bezel.

2. Detach the LCD bezel from the LCD module as shown.

3. Release the screw holding the inverter board.

4. Disconnect the inverter board cables as shown and remove the inverter board.

72 Chapter 3

5. Release the four screws securing the LCD panel.

6. Detach the LCD panel carefully and reverse it as shown.

7. Tear off the tapes holding the LCD panel cable carefully then disconnect the LCD panel.

8. Remove the antenna from the LCD cover.

Chapter 3 73

9. Release the four screws securing the left LCD bracket then remove the left LCD bracket.

10. Repeat the anterior step to remove the right LCD bracket.

74 Chapter 3

11. Release the screw holding the CCD module and carefully pull the CCD module cable and LCD

cable through the latch bar and LCD cover.

12. Remove the CCD module cap.

13. Remove the CCD module ring.

14. Push the CCD module upper case a little bit.

15. Then Separate the lower case from the upper case.

16. Release the two screws holding the CCD module board the detach the CCD module board.

Chapter 3 75

76 Chapter 3

Chapter 4

Troubleshooting

Please use the following procedures as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or

modified options may occur errors or invalid responses.

1. Obtain the detailed fail symptoms as many as possible.

2. Verify the symptoms by attempting to recreate, running the diagnostic tests or repeating the

same operation.

3. Disassemble and assemble the unit without any power sources.

4. If any problem occurs, you can perform visual inspection before you fellow this chapter’s

instructions. You can check the following:

T Power cords are properly connected and secured;

T There are no obvious shorts or opens;

T There are no obviously burned or heated components;

T All components appear normal.

Chapter 4 76

System Check Procedures

External Diskette Drive Check

Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A
writable, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached. Multiple labels may cause

damage to the drive or make the drive fail.

Boot from the diagnostic diskette and start the diagnostic programs.

1.

2. See if FDD test is passed as the programs run the FDD test.

3. Follow the instructions in the message window.

If errors occur with the internal diskette driver, reconnect the diskette connector on the system
board. If the errors still remain:

1. Reconnect the external diskette drive.

2. Replace the external diskette driver.

3. Replace the main board.

External CD-ROM Drive Check

Do the following procedures to isolate the possible effects from a controller, driver, or CD-ROM.

NOTE: Make sure that the CD-ROM does not have any label attached. The label may cause damage to the

drive or make the drive fail.

Boot from the diagnostic diskette and start the diagnostic programs.

1.

2. See if CD-ROM test is passed when the programs run the CD-ROM test.

3. Follow the instructions in the message window.

If errors occur, reconnect the connector on the system board. If the errors still remain:

1. Reconnect the external CD-ROM drive.

2. Replace the external CD-ROM drive.

3. Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is under test. If the internal keyboard does
not work or an unexpected error appears, make sure that the flexible cable extending from the
internal keyboard is correctly connected on the system board. If the keyboard is correctly
connected, run the Keyboard test.

If errors occur, do the following procedures in sequence to correct the problems. Do not replace a
non-defective FRU.

1. Reconnect the keyboard cable.

2. Replace the keyboard.

3. Replace the main board.

The following auxiliary input devices are supported by this computer.

77 Chapter 4

T Numeric keypad
T External keyboard

If any of these devices do not function, reconnect the cable and repeat the anterior procedures.

Memory Check

Follow the procedures below to correct the memory errors.

1. Boot from the diagnostic diskette and start the diagnostic programs.

2. Go to the diagnostic memory in the test items.

3. Press F2 in the test items.

4. Follow the instructions in the message window.

NOTE: Make sure that the DIMM is correctly inserted into the connector. A wrong connection will cause

errors.

Power System Check

To verify the symptoms, power on the computer by using the following power sources separately.

1. Remove the battery pack.

2. Connect the power adaptor and check the power supply.

3. Disconnect the power adaptor and install the battery pack, then check the power supply.

If you think there is a power supply problem, please go to “Check the Power Adaptor” and “Check
the Battery Pack” in this chapter.

Check the Power Adaptor

Unplug the power adaptor cable from the computer and measure the output voltage at the plug of
the power adaptor cable. See the illustration and follow the procedures below.

pin 1: +19V to +20.5V
pin 2: 0V, ground

1. If the voltage is not correct, replace the power adaptor.

2. If the voltage is within the range:

(1) Replace the system board.

(2) If the problem is still not resolved, see “Undetermined Problems”.

(3) If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adaptor does not always indicate a defect.

If the power-on indicator does not light up, check the power cord of the power adaptor for

3.

continuity and correct installation.

4. If the operational charge does not work, see “Check the Battery Pack”.

Chapter 4 78

Check the Battery Pack

Follow the procedures below to check the battery pack.

From software, this helps to identify the problem is on recharging or discharging.

1. Check the Power Management in Control Panel.

2. Then confirm that the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3. Repeat the step 1 and step 2 for both battery and adaptor.

From hardware, this helps to identify whether you should replace the battery pack or not.

1. Power off the system.

2. Remove the battery pack and measure the voltage between terminals one (+) and seven (-).

There are seven terminals totally. See the illustration below.

3. If the voltage is still less than 7.5V after recharging, replace the battery.

If the battery status indicator does not light up, remove the battery pack. After the battery pack
returns to room temperature, reinstall it to the system.

If the charge indicator does not light up, replace the battery pack. If the charge indicator still does
not light up, replace the AC/DC charger board.

Touchpad Check

If the touchpad does not work, follow the procedures one at a time to correct the problem. Do not
replace a non-defective FRU.

1. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver.

2. Run utility with the PS/2 mouse function and check if the mouse is working.

79 Chapter 4

3. If the PS/2 mouse does not work, then click if the main board to switch board FPC is connected

properly.

4. If the main board to switch board FPC is connected correctly, then check if the FFC on the

touch pad PCB is connected properly.

5. If the FFC on the touch pad PCB is connected correctly, check if LS851 JP1 Pin6 = 5V are

pules. If yes, then replace switch board. If not, then go to the next step.

6. Replace the touch pad PCB.

7. If the touch pad still does not work, then replace the FPC on Track Pad PCB.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer
movement will occur when a slight, steady pressure is applied to the touchpad pointer. This
symptom is not a hardware problem. No actions are necessary to be taken if the pointer movement
stops in a short period of time.

Chapter 4 80

Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes.

NOTE: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU

replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.

The error messages are listed in the coming pages to indicate the BIOS signals on the screen and
the error symptoms classified by functions. If the symptom is not included on the list, please refer to
“Undetermined Problems”.

NOTE: Most of the error messages occur during POST. Some of them show information about a hardware

device, for example, the size of memory installed. Others may indicate problems with a device, such
as the way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, please reset the computer.

Enter Setup and install Setup defaults to correct the errors.

81 Chapter 4

Index of Error Messages

Error Message List

Error Messages FRU/Action in Sequence

Struck Key See “Keyboard or Auxiliary Input Device Check“.

System CMOS checksum bad ­Default configuration used

Real time clock error RTC battery

Previous boot incomplete - Default
configuration used

Invalid System Configuration Data “Load Default Settings” in BIOS Setup Utility.

Operating system not found Enter Setup and see if fixed disk and drive A are

Power-on indicator turns off and LCD
is blank.

Power-on indicator turns on and LCD
is blank.

Power-on indicator turns on and LCD
is blank. But you can see POST on an
external CRT.

Power-on indicator turns on and a
blinking cursor shown on LCD during
POST.

RTC battery
Run BIOS Setup Utility to reconfigure system, then
reboot system.

Run BIOS Setup Utility to reconfigure system time, then
reboot system.

Main board

“Load Default Settings” in BIOS Setup Utility.
RTC battery
Main board

Main board

properly identified.
Diskette drive
Hard disk drive
Main board

Power source (battery pack and power adapter.) See
“Power System Check“.

Ensure every connector is connected tightly and
correctly.

Reconnect the DIMM.
Main board.

Power source (battery pack and power adapter.) See
“Power System Check“.
Reconnect the LCD connector
Hard disk drive
LCD cable
LCD inverter
LCD
Main board

Reconnect the LCD connectors.
LCD cable
LCD inverter
LCD
Main board

Ensure every connector is connected tightly and
correctly.

Main board

Chapter 4 82

Phoenix BIOS Beep Codes

Code Beeps POST Routine Description

02h Verify Real Mode

03h Disable Non-Maskable Interrupt (NMI)

04h Get CPU type

06h Initialize system hardware

07h Disable shadow and execute code from

the ROM.

08h Initialize chipset with initial POST

values

09h Set IN POST flag

0Ah Initialize CPU registers

0Bh Enable CPU cache

0Ch Initialize caches to initial POST values

0Eh Initialize I/O component

0Fh Initialize the local bus IDE

10h Initialize Power Management

11h Load alternate registers with initial

POST values

12h Restore CPU control word during warm

boot

13h Initialize PCI Bus Mastering devices

14h Initialize keyboard controller

16h 1-2-2-3 BIOS ROM checksum

17h Initialize cache before memory autosize

18h 8254 timer initialization

1Ah 8237 DMA controller initialization

1Ch Reset Programmable Interrupt

Controller

20h 1-3-1-1 Test DRAM refresh

22h 1-3-1-3 Test 8742 Keyboard Controller

24h Set ES segment register to 4 GB

28h Autosize DRAM

29h Initialize POST Memory Manager

2Ah Clear 215 KB base RAM

2Ch 1-3-4-1 RAM failure on address line xxxx

2Eh 1-3-4-3 RAM failure on data bits xxxx of low

byte of memory bus

2Fh Enable cache before system BIOS

shadow

32h Test CPU bus-clock frequency

33h Initialize Phoenix Dispatch Manager

36h Warm start shut down

38h Shadow system BIOS ROM

83 Chapter 4

Code Beeps POST Routine Description

3Ah Autosize cache

3Ch Advanced configuration of chipset

registers

3Dh Load alternate registers with CMOS

values

41h Initialize extended memory for

RomPilot.

42h Initialize interrupt vectors

45h POST device initialization

46h 2-1-2-3 Check ROM copyright notice

47h Initialize I20 support

48h Check video configuration against

CMOS

49h Initialize PCI bus and devices

4Ah Initialize all video adapters in system

4Bh QuietBoot start (optional)

4Ch Shadow video BIOS ROM

4Eh Display BIOS copyright notice

50h Display CPU type and speed

51h Initialize EISA board

52h Test keyboard

54h Set key click if enabled

55h Enable USB devices

58h 2-2-3-1 Test for unexpected interrupts

59h Initialize POST display service

5Ah Display prompt “Press F2 to enter

SETUP”

5Bh Disable CPU cache

5Ch Test RAM between 512 and 640 KB

60h Test extended memory

62h Test extended memory address lines

64h Jump to User Patch1

66h Configure advanced cache registers

67h Initialize Multi Processor APIC

68h Enable external and CPU caches

69h Setup System Management Mode

(SMM) area

6Ah Display external L2 cache size

6Bh Load custom defaults (optional)

6Ch Display shadow-area message

6Eh Display possible high address for UMB

recovery

70h Display error messages

72h Check for configuration errors

76h Check for keyboard errors

Chapter 4 84

Code Beeps POST Routine Description

7Ch Set up hardware interrupt vectors

7Eh Initialize coprocessor if present

80h Disable onboard Super I/O ports and

IRQs

81h Late POST device initialization

82h Detect and install external RS232 ports

83h Configure non-MCD IDE controllers

84h Detect and install external parallel ports

85h Initialize PC-compatible PnP ISA

devices

86h Re-initialize onboard I/O ports

87h Configure Motherboard Configurable

Devices (optional)

88h Initialize BIOS Data Area

89h Enable Non-Maskable Interrupts (NMIs)

8Ah Initialize Extended BIOS Data Area

8Bh Test and initialize PS/2 mouse

8Ch Initialize floppy controller

8Fh Determine number of ATA drives

(optional)

90h Initialize hard-disk controllers

91h Initialize local-bus hard-disk controllers

92h Jump to UserPatch2

93h Build MPTABLE for multi-processor

boards

95h Install CD ROM for boot

96h Clear huge ES segment register

97h Fixup Multi Processor table

98h 1-2 Search for option ROMs. One long, two

short beeps on checksum failure.

99h Check for SMART drive (optional)

9Ah Shadow option ROMs

9Ch Set up Power Management

9Dh Initialize security engine (optional)

9Eh Enable hardware interrupts

9Fh Determine number of ATA and SCSI

drives

A0h Set time of day

A2h Check key lock

A4h Initialize Typematic rate

A8h Erase F2 prompt

AAh Scan for F2 key stroke

ACh Enter SETUP

AEh Clear Boot flag

B0h Check for errors

85 Chapter 4

Code Beeps POST Routine Description

B1h Inform RomPilot about the end of

POST.

B2h POST done- prepare to boot operating

system

B4h 1 One short beep before boot

B5h Terminate QuietBoot (optional)

B6h Check password (optional)

B7h Initialize ACPI BIOS

B9h Prepare Boot

BAh Initialize SMBIOS

BBh Initialize PnP Option ROMs

BCh Clear parity checkers

BDh Display MultiBoot menu

BEh Clear screen (optional)

BFh Check virus and backup reminders

C0h Try to boot with INT 19

C1h Initialize POST Error Manager (PEM)

C2h Initialize error logging

C3h Initialize error display function

C4h Initialize system error handler

C5h PnPnd dual CMOS (optional)

C6h Initialize notebook docking (optional)

C7h Initialize notebook docking late

C8h Force check (optional)

C9h Extended checksum (optional)

CAh Redirect Int 15h to enable remote

keyboard

CBh Redirect Int 13h to Memory

Technologies Devices such as ROM,
RAM, PCMCIA, and serial disk.

CCh Redirect Int 10h to enable remote serial

video

CDh Re-map I/O and memory for PCMCIA

CEh Initialize digitizer and display message.

D2h Unknown interrupt

The following are for boot block in Flash ROM

E0h Initialize the chipset

E1h Initialize the bridge

E2h Initialize the CPU

E3h Initialize the system timer

E4h Initialize system I/O

E5h Check force recovery boot

E6h Checksum BIOS ROM

E7h Go to BIOS

E8h Set Huge Segment

Chapter 4 86

Code Beeps POST Routine Description

E9h Initialize Multi Processor

EAh Initialize OEM special code

EBh Initialize PIC and DMA

ECh Initialize Memory type

EDh Initialize Memory size

EEh Shadow Boot Block

EFh System memory test

F0h Initialize interrupt vectors

F1h Initialize Run Time Clock

F2h Initialize video

F3h Initialize System Management Mode

F4h 1 Output one beep

F5h Clear Huge Segment

F6h Boot to Mini DOS

F7h Boot to Full DOS

87 Chapter 4

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom/Error Action in Sequence

LCD backlight doesn't work.
LCD is too dark.
LCD brightness cannot be adjusted.
LCD contrast cannot be adjusted.

Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed

LCD has extra horizontal or vertical
lines displayed.

Enter BIOS Utility to execute “Load Setup Default
Settings”, then reboot system.

Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key do
not work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board

Reconnect the LCD connector.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board

LCD inverter ID
LCD inverter
LCD cable
LCD
System board

Indicator-Related Symptoms

Symptom/Error Action in Sequence

Indicator incorrectly
remains off or on, but
system runs correctly.

Reconnect the inverter board
Inverter board
System board

Power-Related Symptoms

Symptom/Error Action in Sequence

Power shuts down during
operation.

The system doesn’t power
on.

Power source (battery pack and power adapter). See “Power
System Check”.
Battery pack
Power adapter
Hard drive & battery connection board
System board

Power source (battery pack and power adapter). See “Power
System Check”.

Battery pack
Power adapter
Hard drive & battery connection board
System board

Chapter 4 88

Power-Related Symptoms

Symptom/Error Action in Sequence

The system doesn’t
power-off.

Battery can’t be charged. See “Check the Battery Pack”.

Power source (battery pack and power adapter). See Power
System Check”.

Hold and press the power switch for more than 4 seconds.
System board

Battery pack
System board

PCMCIA-Related Symptoms

Symptom/Error Action in Sequence

System cannot detect the
PC Card (PCMCIA).

PCMCIA slot pin is
damaged.

PCMCIA slot assembly
System board

PCMCIA slot assembly

Memory-Related Symptoms

Symptom / Error Action in Sequence

Memory count (size)
appears different from
actual size.

Enter BIOS Setup Utility to execute “Load Default Settings,
then reboot system.

DIMM
System board

Speaker-Related Symptoms

Symptom/Error Action in Sequence

In Windows, multimedia
programs, no sound
comes from the computer.

Internal speakers make
noise or emit no sound.

Audio driver
Speaker
System board

Speaker
System board

Power Management-Related Symptoms

Symptom/Error Action in Sequence

The system will not enter
hibernation.

The system does not
enter hibernation mode
and four short beeps
every minute.

Keyboard (if control is from the keyboard)
Hard disk drive
System board

Press Fn + F4
mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board

and see if the computer enters hibernation

89 Chapter 4

Power Management-Related Symptoms

Symptom/Error Action in Sequence

The system does not
enter standby mode after
closing the LCD.

The system does not
resume from hibernation
mode.

The system does not
resume from standby
mode after opening the
LCD.

Battery fuel gauge in
Windows does not go
higher than 90%.

System hangs
intermittently.

LCD cover switch
System board

Hard disk connection board
Hard disk drive
System board

LCD cover switch
System board

Remove battery pack and let it cool for two hours.
Refresh battery (continue to use battery until power off, then

charge battery).
Battery pack
System board

Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board

Peripheral-Related Symptoms

Symptom/Error Action in Sequence

System configuration
does not match the
installed devices.

External display does not
work correctly.

USB does not work
correctly.

Print problems Ensure the “Parallel Port” in the “Onboard Devices

Serial or parallel port
device problems.

Enter BIOS Setup Utility to execute “Load Default Settings”,
then reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

Press Fn + F5, LCD/CRT/Both display switching
System board

System board

Configuration” of BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board

Ensure the “Serial Port” in the Devices Configuration” of BIOS
Setup Utility is set to Enabled.

Device driver
Device cable
Device
System board

Keyboard/Touchpad-Related Symptoms

Symptom/Error Action in Sequence

Keyboard (one or more
keys) does not work.

Chapter 4 90

Reconnect the keyboard cable.
Keyboard
System board