The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness
for any particular purpose. Any Acer Incorporated software described in this manual is sold or
licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not
Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing,
repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Incorporated.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium D are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective
holders.
IV
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear on screen.
NOTEGives bits and pieces of additional information related
to the current topic.
WARNINGAlerts you to any damage that might result from doing
or not doing specific actions.
CAUTIONGives precautionary measures to avoid possible
hardware or software problems.
IMPORTANTReminds you to do specific actions relevant to the
accomplishment of procedures.
V
Preface
Before using this information and the product it supports, please read the following general
information.
1. This Service Guide provides you with all technical information relating to the BASIC
CONFIGURATION decided for Acer's “global” product offering. To better fit local market
requirements and enhance product competitiveness, your regional office MAY have decided to
extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such
cases, please contact your regional offices or the responsible personnel/channel to provide you
with further technical details.
2. Please note WHEN ORDERING FRU PARTS, you should check the most up-to-date information
available on your regional web or channel. For whatever reason, if a part number change is
made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE
PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the
FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer
office to order FRU parts for repair and service of customer machines.
VI
Chapter1 System Specification 1
Features 1
Platform 1
System Memory 1
Display 1
Graphics 1
Storage Subsystem 2
Optical media drive 2
Communication 2
I/O Interface 2
Power Subsystem 3
Dimensions and Weight 3
Environment 3
Block Diagram 4
Outlook Tour 5
Front View 5
Closed Front View 6
Left View 7
Right View 7
Rear View 8
Base View 8
Using the Keyboard 10
Lock keys and Embedded Numeric Keypad 10
Windows keys 11
Hotkeys 11
Special keys 12
Indicators 14
Easy-launch Buttons 15
Touchpad 16
Touchpad Basics 16
Acer Empowering Technology 18
Acer eDataSecurity Management 19
Acer eLock Management 21
Acer ePerformance Management 22
Acer eRecovery Management 23
Acer eSettings Management 24
Acer eNet Management 25
Acer ePower Management 27
Acer ePresentation Management 29
Acer OrbiCam 30
Using the System Utilities 36
Acer GridVista (dual-display compatible) 36
Launch Manager 37
Norton AntiVirus 38
How do I check for viruses 38
Hardware Specification and Configuration 39
Chapter2 System Utilities 48
BIOS Setup Utility 48
Information 49
Main 50
1
Security 52
Set Supervisor/User Password 53
Characters 0-9,A-Z (not case sensitive) 53
Boot 55
Exit 56
Chapter3 Machine Disassembly and Replacement 57
General Information 57
Before You Begin 57
Disassembly Procedure Flowchart 58
Disassembly Procedure 60
Removing the Battery Pack 60
Removing the HDD Module 60
Removing the Wireless LAN Card and the RAM Modules 61
Removing the Keyboard 63
Separating the LCD Module and Main Unit 64
Disassembling the Main Unit 65
LCD Disassembly 72
Chapter4 Troubleshooting 76
System Check Procedures 77
External Diskette Drive Check 77
External CD-ROM Drive Check 77
Keyboard or Auxiliary Input Device Check 77
Memory Check 78
Power System Check 78
Check the Power Adaptor 78
Check the Battery Pack 79
Touchpad Check 79
Power-On Self-Test (POST) Error Message 81
Index of Error Messages 82
Error Message List 82
Phoenix BIOS Beep Codes 83
Index of Symptom-to-FRU Error Message 88
Intermittent Problems 92
Undetermined Problems 93
Top View 94
, AMD HyperTransportTM, Enhanced Virus Protection2 and 3DNow!
professional technology
TM
Mobile Technology 3200+/3500+(1.6/1.8 GHz, 512 KB L2 cache),
3400+ (1.8 GHz, 256 KB L2 cache), or higher, featuring:
TM
, AMD HyperTransportTM, Enhanced Virus Protection2 and 3DNow!
professional technology
®
support
®
support
Chapter 1
System Memory
TUp to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM
modules (dual-channel support)
Display
T17.1” WXGA + 200-nit Acer CrystalBrite
high brightness TFT LCD (TravelMate 5610 / 5110 series), 1440 x 900 pixel resolution,
supporting simultaneous multi-window viewing via Acer GridVista
TM
colour TFT LCD (Aspire 9410 / 7110 series) or
TM
Graphics
TNVIDIA
VRAM, 256MB of shared system memory), supporting Microsoft DirectX 9.0, Shader
Model3.0, OpenEXR High Dynamic Range (HDR) technology, NVIDIA PowerMizer 6.0,
PCI Express
TNVIDIA
Microsoft DirectX 9.0, Shader Model3.0, OpenEXR High Dynamic Range (HDR)
technology, NVIDIA PowerMizer 6.0, PCI Express
TNVIDIA
®
GeForce® Go 7300 up to 512MB TurboCacheTM (256MB of dedicated GDDR2
®
®
GeForce® Go 7600 up to 128MB of dedicated GDDR2 VRAM, supporting
®
®
GeForce® Go 6100 integrated graphics with 64 MB of shared system memory
Chapter 11
TDual independent displays support
T16.7 million colors
TMPEG-2/DVD hardware-assisted capability
TAcer Arcade
TM
featuring Acer CinemaVisionTM and Acer ClearVisionTM technologies
NOTE: TurboCacheTM memory allocation varies depending on configuration.
Storage Subsystem
T60/80/100/120/160 GB or higher hard disk drive
T5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory
MultiMediaCard (MMC), Secure Digital (SD) and xD-Picture
Card (xD).
4Three USB 2.0 portsConnect to USB 2.0 devices (e.g., USB mouse, USB camera).
5N/AVentilation slotsEnable the computer to stay cool, even after prolonged use.
6DC-in jackConnects to an AC adapter.
Chapter 17
Rear View
Note:
Note:
Note:
#IconItemDescription
1USB 2.0 portsConnect to USB 2.0 devices (e.g., USB mouse, USB camera).
2
2External display (VGA) port Connects to an external display device (e.g., external monitor,
3Modem (RJ-11) portConnects to a phone line.
4Ethernet (RJ-45) portConnects to an Ethernet 10/100/1000-based networks.
5N/ABatteryPowers the computer.
S-video/TV-out(NTSC/
PAL)port
Connects to a television or display device with S-video input
LCD projector).
Base View
#IconItemDescription
1N/ABattery release latchReleases the battery for removal.
2N/ACooling fanHelps keep the computer cool.
NOTE: Do not cover or obstruct the opening of the fan.
3N/AMini PCI card bayHouses the computer’s Mini PCI card.
4N/AVentilation slotsEnable the computer to stay cool, even after prolonged use.
5N/AMemory compartmentHouses the computer’s main memory.
8Chapter 1
6N/APCI Express Mini Card bay Houses the computer’s PCI Express Mini card.
7N/AHard disk bayHouses the computer’s hard disk (secured with screws).
8N/ABattery lockLocks the battery in position.
9N/ABattery bayHouses the computer’s battery pack.
Chapter 19
Using the Keyboard
The full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows,
function and special keys.
Lock keys and Embedded Numeric Keypad
The keyboard has three lock keys which you can toggle on and off.
LockDescription
Caps LockWhen Caps Lock is on, all alphabetic characters are typed in uppercase.
Num Lock
Fn + F11
Scroll Lock
Fn + F12
When Num Lock is on, the right hand side numeric keypad is in numeric mode. The
keys function as a calculator (complete with the arithmetic operators +, -, *, and /).
When Num Lock is off, the keys assume cursor and other shortcut functions.
When Scroll Lock is on, the screen moves one line up or down when you press the up
or down arrow keys respectively. scroll Lock does not work with some applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small
characters located on the upper right corner of the keycaps. To simplify the keyboard legend,
cursor-control key symbols are not printed on the keys.
Desired accessNum Lock onNum Lock off
Number keys on embedded
keypad
Cursor-control keys on embedded
keypad
Main keyboard keysHold Fn while typing letters on
Type numbers in a normal
manner.
Hold Shift while using cursorcontrol keys.
embedded keypad.
N/A
Hold Fn while using cursor-control
keys.
Type the letters in a normal
manner.
10Chapter 1
Windows keys
KeyDescription
<Fn>
<> + <Tab>:
<> + <E>:
<> + <F1>:
<> + <F>:
+ <R>:
<> + <M>:
<Shift> + <> + <M>:
"Acer eManager" on
"Acer eManager" on
page 20
"Acer eManager" on
page 20
The keyboard has two keys that perform Windows-specific functions.
KeyIconDescription
Windows keyPress alone. This key has the same effect as clicking on the Windows
Start button. It launches the Start menu. It can also be used with other
keys to provide a variety of functions:
+ Tab: Activates the next Taskbar button.
+E: Opens the My Computer window.
+ F1: Opens Help and Support.
+ F: Opens the Find (All Files dialog box).
+ R: Opens the Run dialog box.
+ M: Minimizes all windows.
Shift + + M: Undoes the minimize all windows action.
Application keyThis key has the same effect as clicking the right mouse button. It
opens the application’s context menu.
Hotkeys
The computer employs hotkeys or key combinations to access most of the computer's controls like
screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn>
key before pressing the other key in the hotkey combination.
Hot KeyIconFunctionDescription
Fn + F1 Hot key helpDisplays help on hot keys.
Fn + F2Acer eSettingLaunches the Acer eSettings in Acer
Empowering Technology.
Fn + F3Acer ePower
Management
Fn + F4SleepLeads the computer to Sleep mode.
Launches the Acer ePower Management in Acer
Empowering Technology.
Chapter 111
Hot KeyIconFunctionDescription
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
"Acer eManager" on
page 20
Fn + F5Display toggleSwitches the display output between the display
screen, external monitor (if connected) and both.
Fn + F6Screen blankTurns off the display screen backlight to save
power. Press any key to return.
Fn + F7Touchpad toggleTurns the internal touchpad on and off.
Fn + F8Speaker toggleTurns the speakers on and off.
Fn +
Fn +
Fn +
Fn +
K
L
J
I
Volume upIncreases the sound volume.
Volume downDecreases the sound volume.
Brightness upIncreases the screen brightness.
Brightness downDecreases the screen brightness.
Special keys
You can locate the Euro symbol and the US dollar sign on the upper-center and/or bottom-right side
of the keyboard.
The Euro Symbol
1. Open a text editor or word processor.
2. Either directly press the Euro key on the bottom-right side of the keyboard, or hold Alt Gr key
then press the Euro symbol on the number five key.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
The US Dollar Sign
1. Open a text editor or word processor.
12Chapter 1
2. Either directly press the $ key on the bottom-right side of the keyboard, or hold Shift and then
press the US dollar sign on the number four key.
NOTE: This function varies according to the language settings.
Chapter 113
Indicators
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
"Launch keys" on page 10
The computer provides an array of three indicators located above the keyboard, in addition to four
indicators on the front cover. These indicators show the status of the computer and its components.
The front panel indicators are visible even when the computer cover is closed up.
IconItemDescription
HDDIndicates when the hard disk drive is active.
Caps LockLights up when Caps Lock is activated.
Num LockLights up when Num Lock is activated.
PowerLights when the computer is on.
BatteryLights when the battery is being charged.
BluetoothIndicates the status of Bluetooth communication
Wireless LAN Indicates the status of wireless LAN communication
14Chapter 1
Easy-launch Buttons
1. Charging:
2. Fully charged:
"
There are several conveniently located easy-launch buttons. They are one user-programmable
button, web browser button, mail button, and Acer Empowering Key . Press to run the Acer
Empowering Technology.Although the mail and web browser buttons are pre-set to E-mail and
Internet programs, they can be redefined by users. To set the web browser, mail and programmable
buttons, run the Acer Launch Manager.
Easy-launch buttonDefault application
Acer Empowering Technology (user-programmable)
MailE-mail application (user-programmable)
Web browserInternet browser (user-programmable)
PUser-programmable
Chapter 115
Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the
cursor responds as you move your finger across the surface of the touchpad. The central location
on the palmrest provides optimum comfort and support.
Touchpad Basics
Use the touchpad as follows:
TMove your finger across the touchpad (2) to move the cursor.
TPress the left (1) and right (4) buttons located on the edge of the touchpad to perform
selection and execution functions. These two buttons are similar to the left and right
buttons on a mouse. Tapping on the touchpad (2) is the same as clicking the left button.
TUse the four-way scroll (3) button to scroll up or down and move left or right a page. This
button mimics your cursor pressing on the right scroll bar of windows applications.
Then slide your
finger across the
touchpad to
drag the cursor
over the
selection.
Access context
menu
ScrollClick and hold to
Click once
Tap twice (at the
same speed as
double-clicking a
mouse button).
Tap twice (at the
same speed as
double-clicking a
mouse button); rest
your finger on the
touchpad on the
second tap and
drag the cursor.
move up/down/
left/right.
NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to
your finger movements: the lighter the touch, the better the response. Tapping hard will not increase
16Chapter 1
the touchpad’s responsiveness.
NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under
Mouse settings in Windows Control Panel.
Chapter 117
Acer Empowering Technology
Acer’s innovative Empowering Technology makes it easy to have access to the frequently used
functions and manage the notebook. It features the following handy utilities:
TAcer eDataSecurity Management protects data with passwords and advanced encryption
algorithms.
TAcer eLock Management limits access to external storage media.
TAcer ePerformance Management improves system performance by optimizing disk space,
memory and registry setting.
TAcer eRecovery Management backs up and recovers data flexibly, reliably and completely.
TAcer eSettings Management accesses system information and adjusts settings easily.
TAcer eNet Management hooks up to location-based networks intelligently.
TAcer ePower Management extends battery power via versatile usage profiles.
TAcer ePresentation Management connects to a projector and adjusts dispaly settings
conveniently.
For more information, press the key to launch the Empowering Technology menu, then click on
the appropriate utility and select the Help function.
18Chapter 1
Acer eDataSecurity Management
Acer eDataSecurity Management is a handy file encryption utility that protects the files from being
accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell
extension for quick and easy data encryption and decryption and also supports on-the-fly file
encryption for MSN Messenger and Microsoft Outlook.
There are two passwords that can be used to encrypt and decrypt a file: the supervisor password
and the file-specific password. The supervisor password is a “master” password that can decrypt
any file on the system. The file-specific password is assigned when you encrypt each individual file.
Acer eDataSecurity Management setup wizard will prompt for a supervisor password and default
file-specific password. This file-specific password will be used to encrypt files by default, or you can
choose to enter your own file-specific password when encrypting a file.
NOTE: The password used to encrypt a file is the unique key that the system needs to decrypt it. If you lose
the password, the supervisor password is the only other key capable of decrypting the file. If you lose
both passwords, there will be no way to decrypt the encrypted files! Be sure to safeguard all
related password.
Chapter 119
20Chapter 1
Acer eLock Management
Acer eLock Management is a security utility that allow you to lock up your removable data, optical
and floppy drives to ensure that data can not be stolen while your notebook is unattended.
TRemovable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB
MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk
drives that can be mounted as a file system when plugged into the system.
TOptical drive devices: includes any kind of CD-ROM or DVD-ROM drives.
TFloppy disk drives: 3.5-inch disks only.
To activate Acer eLock Management, a password must be set at first. Once set, you may apply
locks to any of the three kinds of devices. The lock(s) will be set without any reboot necessary, and
will remain locked after rebooting, until unlocked.
If you do not set a password, Acer eLock Management will reset back to the initial status with all
locks cancelled.
NOTE: If you lose the password, there is no method to reset it except by reformatting the notebook or
taking the notebook to an Acer Customer Service Center. Be sure to remember or write down the
password.
Chapter 121
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