The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
VI
System Specifications
Features
Below is a brief summary of the computer’s many feature:
Operating system
Windows Vista™
NOTE: Windowsl
Windows
Microsoft.com/windowsvista.
Platform and memory
Intel® Core™2 Duo mobile processor Mobile Intel® GM975 Express Chipset
Mobile Intel
Intel
CERTIFIED
®
VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to
®
VistaTM. For more information on Windows® VistaTM and how to upgrade, go to:
®
GM975 Express Chipset
®
Wireless WiFi Link Wi-Fi CERTIFIED® network connection, or Intel® PRO/Wireless Wi-Fi
®
network connection
Chapter 1
System memory
Dual-Channel DDR2 SDRAM support
Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules
Display and graphics
18.4" WUXGA
NVIDIA
®
GeForce® 9650M GS with up to 1280 MB of TurboCache™ or NVIDIA® GeForce® 8600M GT
with up to 1280 MB of TurboCache™
TV-tuner
Digital TV-tuner supporting DVB-T
Audio
Dolby® -certified surround sound system with five built-in stereo speakers and one subwoofer
supporting lowfrequency effects
S/PDIF (Sony/Philips Digital Interface) support for digital speakers
Built-in stereo microphones
Storage subsystem
2.5" hard disk drive
Optical drive options:
z Blu-ray Disc™ (BD) drive
z DVD-Super Multi double-layer drive
6-in-1 card reader
Chapter 11
Input devices
105-/106-key keyboard
Touchpad pointing device
Acer CineDash media console capacitive human interface device
Communication
Acer Video Conference, featuring:
z Integrated Acer Crystal Eye webcam
z Acer PureZone technology
z Optional Acer Xpress VoIP phone
WLAN:
z Intel
®
Wireless WiFi Link network connection or Intel® PRO/Wireless network connection
I/O Ports
ExpressCard™/54 slot
6-in-1 card reader (SD™, MMC, MMCplus™, MS, MS PRO, xD)
USB 2.0 ports
HDMI™ port with HDCP support
Consumer infrared (CIR) port
External display (VGA) port
Headphone/speaker/line-out jack with S/PDIF support
Microphone-in jack
Line-in jack
Ethernet (RJ-45) port
Modem (RJ-11) port
DC-in jack for AC adapter
Environment
Temperature:
z operating: 5°C to 35°C
z Non-operating: -20°C to 65°C
Humidity (non-condensing):
z operating: 20%~80%
z Non-operating: 20%~80%
2Chapter 1
System Block Diagram
Chapter 13
Board Layout
Top View
Aspire8930 M/B layout and connector location
TOP view
No.NameDescription
1CN1LCM Cable CNTR
2CN6Power Board FFC CNTR
3CN2LED Board Cable CNTR
4CN3LED Board Cable CNTR
5CN4Power Cable CNTR
6U6South Bridge
7CN12I/O Board CNTR
8CN15Speaker Cable CNTR
9CN14MDC CNTR
10CN13BT Cable CNTR
11CN11Touch Pad FFC CNTR
12CN9Media consle Board CNTR
4Chapter 1
Bottom View
Bottom view
No.NameDescription
1CN501Battery CNTR
2CN502CPU Socket
3CN500FAN Cable CNTR
4Jack500RJ45
5CN503VGA Port
6CN507HDMI Port
7CN511HDMI Port
8CN514USB Port
9CN515USB Port
10Jack501SPDIF
11Jack502MIC jack
12Jack503Line in jack
13CN510Speaker Cable CNTR
14U510North Bridge
15CN516HDD Socket
16CN517HDD Socket
17CN505/506DIMM Socket
18CN512ODD CNTR
19CN508PCI-E Socket
20CN504PCI-E Socket
21CN509VGA Card Socket
Chapter 15
Your Acer Notebook tour
After knowing your computer features, let us show you around your new Aspire computer.
Front View
No.IconItemDescription
1Acer PureZoneTwo internal stereo microphones for sound recording.
2Display screenAlso called Liquid-Crystal Display (LCD), displays
computer output.
3Power buttonTurns the computer on and off.
4Status indicatorsLight-Emitting Diodes (LEDs) that light up to show the
status of the computer's functions and components.
5CineDash media
console
6KeyboardFor entering data into your computer.
7PalmrestComfortable support area for your hands when you
8TouchpadTouch-sensitive pointing device which functions like a
6Chapter 1
The CineDash media console is a touch-sensitive
entertainment interface.
use the computer.
computer mouse.
No.IconItemDescription
9Click buttons
(left, center* and
right)
10Status indicatorsLight-Emitting Diodes (LEDs) that light up to show the
11Acer Crystal EyeWeb camera for video communication.
13Speakers Left and right speakers deliver stereo audio output.
14Easy-launch buttonButtons for launching frequently used program.
Closed Front View
The left and right buttons function like the left and right
mouse buttons.
*The center button serves as Acer BioProtect
fingerprint reader supporting Acer FingerNav 4-way
control function.
(for selected models)
status of the computer’s functions and components.
(for selected models)
No.IconItemDescription
1SpeakersLeft and right speakers deliver stereo audio output.
26-in-1 card reader
3CIR receiverReceives signals from a remote control.
Accepts Secure Digital (SD), MultiMediaCard (MMC),
MultiMediaCard Plus (MMCplus), Memory Stick (MS),
Memory Stick Pro (MS PRO), xD-Picture Card (xD).
Chapter 17
Left View
No.IconItemDescription
1DC-in jackConnects to an AC adapter.
2Modem (RJ-11) portConnects to a phone line.
3Ethernet (RJ-45) port Connects to an Ethernet 10/100-based network.
4External display
(VGA) port
5HDMI portSupports high definition digital video connections.
62 USB 2.0 portsConnect to USB 2.0 devices (e.g., USB mouse, USB
7Headphones/
speaker/line-out jack
with S/PDIF support
8Microphone-in jackAccepts input from external microphones.
9Line-in jackAccepts audio line-in devices (e.g., audio CD player,
Connects to a display device (e.g., external monitor,
LCD projector).
camera).
Connects to audio line-out devices (e.g., speakers,
headphones).
stereo walkman).
8Chapter 1
Right View
No.IconItemDescription
1ExpressCard/54 slotAcceots one ExpressCard/54 module.
2Optical driveInternal optical drive; accepts CDs or DVDs.
3Optical disk access
4Optical drive eject
5Emergency eject
62 USB 2.0 portsConnect to USB 2.0 devices (e.g., USB mouse, USB
7TV-in portAccepts input signals from analog/digital TV-tuner
8Kensington lock slotConnects to a Kensington-compatible computer
indicator
button
hole
Lights up when the optical drive is active.
Ejects the optical disk from the drive.
Ejects the optical drive tray when the computer is
turned off.
camera).
devices (for selected models).
security lock.
Rear view
No.IconItemDescription
1TubaThe dedicated Tuba CineBass subwoofer pumps out
2Ventilation slotsEnable the computer to stay cool, even after
earthshaking movie-house audio.
prolonged use.
Chapter 19
Base view
No.IconItemDescription
1Hard disk bayHouses the computer's hard disk (secured with
2Memory
screws).
Houses the computer's main memory.
compartment
3Ventilation slots and
cooling fan
4Battery bayHouses the computer's battery pack.
5Battery release latchReleases the battery for removal.
6Battery lockLocks the battery in position.
Enable the computer to stay cool, even after
prolonged use.
Note: Do not cover or obstruct the opening of the fan.
10Chapter 1
Indicators
The computer has several easy-to-read status indicators.
The front panel indicators are visible even when the computer cover is closed up.
No.IconItemDescription
1PowerIndicates the computer’s power status.
2BatteryIndicates the computer’s battery status.
3HDDIndicates when the hard disk drive is active.
4Num LockLights up when Num Lock is activated.
5Caps LockLights up when Caps Lock is activated.
NOTE: 1. Charging: The light shows amber when the battery is charging.
2. Fully charged: The light shows green when in AC mode.
Chapter 111
Easy-Launch Buttons
Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are:
WLAN, Internet, email, Bluetooth and Acer Empowering Technology.
The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To
set the Web browser, mail and programmable buttons, run the Acer Launch Manager.
then use finger
on the touchpad
to drag the
cursor.
Access context
menu
ScrollSwipe up/down/
Click once.
Tap twice (at the
same speed as
double-clicking a
mouse button).
Tap twice (at the
same speed as
double-clicking a
mouse button);
rest your finger
on the touchpad
on the second
tap and drag the
cursor.
left/right using
Acer FingerNav
4-way control
function (for
selected models)
or click and hold
to move up/
down/left/right
(for selected
models).
NOTE: When using the touchpad, keep it - and your infers - dry and clean. The touchpad is sensitive to finger
movements; hence, the lighter the touch, the better the response. Tapping too hard will not increase
the touchpad’s responsiveness.
Chapter 113
Using the Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock keyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock When Num Lock is on, the separate keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and
/). Use this mode when you need to do a lot of numeric data entry.
Scroll Lock
<Fn> + <F12>
When Scroll Lock is on, the screen moves one line up or down when you
press the up or down arrow keys respectively. Scroll Lock does not work
with some applications.
14Chapter 1
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Windows
key
Pressed alone, this key has the same effect as clicking on the Windows
Start button; it launches the Start menu.
It can also be used with other keys to provide a variety of functions:
<> : Open or close the Start menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network
domain), or switch users (if you're not connected to a
network domain)
<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
Application
key
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar by using
Windows Flip 3-D
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows
Sidebar
<CTRL> + <> + <F>: Search for computers (if you are on a network)
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs
on the taskbar by using Windows Flip 3-D
Note: Depending on your edition of Windows Vista or Windows XP, some
shortcuts may not function as described.
This key has the same effect as clicking the right mouse button; it opens
the application's context menu.
Chapter 115
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
HotkeyIconFunctionDescription
<Fn> + <F1>Hotkey helpDisplays help on hotkeys.
<Fn> + <F2>Acer eSettingsLaunches Acer eSettings in Acer
Empowering Technology.
<Fn> + <F3>Acer ePower
Management
<Fn> + <F4>SleepPuts the computer in Sleep mode.
<Fn> + <F5>Display toggleSwitches display output between the display
<Fn> + <F6>Screen blankTurns the display screen backlight off to save
<Fn> + <F7>Touchpad toggleTurns the internal touchpad on and off.
<Fn> + <F8>Speaker toggleTurns the speakers on and off.
<Fn> + <>
<Fn> + <>
<Fn> + <>
<Fn> + <>
Volume upIncreases the sound volume.
Volume downDecrease the sound volume.
Brightness upIncreases the screen brightness.
Brightness downDecreases the screen brightness.
Launches Acer ePower Management in Acer
Empowering Technology.
screen, external monitor (if connected) and
both.
power. Press any key to return.
16Chapter 1
Special Key
You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.
To t y pe :
The Euro symbol
1. Open a text editor or word processor.
2. Either directly press the <> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
The US dollar sign
1. Open a text editor or word processor.
2. Either directly press the <> key at the bottom-right of the keyboard, or hold <Shift> and then press the
<4> key at the upper-center of the keyboard.
NOTE: This function varies by the operating system version.
Chapter 117
Acer Empowering Technology
The Empowering Technology toolbar makes it easy for you to access frequentlyused functions and manage
your new Acer system. Activated by pressing theEmpowering Key, it provides access to the following utilities:
NOTE: The following content is for general reference only. Actual product specifications may vary.
Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home
Theater on your system.
Acer ePower Management optimizes battery usage via customizable power plans.
Acer eDataSecurity Management protects data with passwords and encryption (for selected models).
Acer eRecovery Management backs up and recovers data flexibly, reliably and completely.
Acer eSettings Management accesses system information and adjusts settings easily.
For more information, right-click on the Empowering Technology toolbar, then select Help.
For help with a particular utility, launch the utility and click the icon at the buttom of the active
window.Launching Acer Empowering Technology
To launch Acer Empowering Technology:
Press the Empowering Key to display the Acer Empowering Technology toolbar on the desktop.
To hide the toolbar, press the Empowering Key again or click the hide button on the toolbar.
You may also launch Acer Empowering Technology by running the program from the Acer Empowering
Technology program group in the Start menu, or by double-clicking the icon if you have created
adesktop shortcut.
To launch Acer Empowering Technology applications:
On the Acer Empowering Technology toolbar, click the icon that corresponds to the application you want
to launch.
When you mouse over an application icon, a quick menu appears below the toolbar. The quick menu
allows you to perform certain tasks simply and quickly.
You may also run the application by selecting it from the Acer Empowering Technology program group in
the Start menu.
18Chapter 1
Acer eAudio Management
Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on
your system. Select Movie or Game mode to experience the awesome realism of 5.1-channel surround sound
from just two speakers, via Dolby Virtual Speaker technology. Music mode lets you enjoy your favorite tunes, in
vivid detail.
To choose your playback device, click the icon on the upper right side ofthe Acer eAudio Management window.
Chapter 119
Acer ePower Management
Acer ePower Management features a straightforward user interface for configuring your power management
options. To access this utility, select Acer ePower Management from the Empowering Technology toolbar, run
the program from the Acer Empowering Technology program group in Start menu, or right-click the Windows
power icon in the system tray and select Acer ePower Management.
Using power plans
Acer ePower Management comes with three predefined power plans: Balanced, High performance and Power
saver. You can also create customized power plans. You can create, switch between, edit, delete and restore
power plans, as described below View and adjust settings for On Battery and Plugged In modes by clicking the
appropriate tabs. For more power options, click in the Acer ePower and select Power Options.
To create a new power plan:
Creating customized power plans allows you to save and quickly switch to a personalized set of power
options.
1. Click the New power plan option or icon.
2. Enter a name for your new power plan.
3. Choose a predefined power plan to base your customized plan on.
4. If necessary, change the display, sleep and hibernation settings you want your computer to use.
5. Click OK to save your new power plan.
To switch between power plans:
1. Mouse over the Acer ePower Management application on the Acer Empowering Technology toolbar. The
quick menu appears
2. Select the power plan you want to switch to You may also switch between power plans by launching the
Acer ePower Management application. Select the power plan you wish to switch to, thenclick Apply. click
Apply
To edit a power plan:
Editing a power plan allows you to adjust system settings like LCD brightness and CPU speed.
1. Switch to the power plan you wish to edit.
2. Adjust settings as required.
3. Click Apply to save your new settings.
To delete a power plan:
You cannot delete the power plan you are currently using. If you want to delete the active power plan, switch to
another one first.
1. Select the power plan you wish to delete.
2. Click the Delete Power Plan icon.
Battery status
The quick menu shows the remaining battery life based on current usage. You can also launch the Acer
ePower Management application and refer to the Battery status panel located just below the power plans.
20Chapter 1
Click the Battery tab to view remaining battery life, battery status, and remaining battery life in standby and
hibernate modes
.
Chapter 121
Acer eDataSecurity Management
(for selected models)
Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by
unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick data
encryption/decryption and also supports on-the-fly file encryption for Lotus Notes and Microsoft Outlook.
On first use, the Acer eDataSecurity Management setup wizard will prompt you to create the Master Pas word.
You will use this password to access the Personal Secure Disk (PSD). The Master Password may also be
used to encrypt/decrypt files by default.
If you set a different password to encrypt a file, but you forgot the encryption password, you can use the Mater
Password to decrypt the file
.
22Chapter 1
Acer eRecovery Management
Acer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups,
burn the factory default image to optical disc, and restore from previously created backups or reinstall
applications and drivers. By default, user-created backups are stored to the D:\ drive.system’s HDD. Usercreated backups are stored on D:\ drive. Acer eRecovery Management provides you with:
Password protection.
Recovery of applications and drivers.
Image/data backup:
z Back up to HDD (set recovery point).
z Back up to CD/DVD.
Image/data recovery tools:
Recover from a hidden partition (factory defaults).
Recover from the HDD (most recent user-defined recovery point).
Recover from CD/DVD.
For more information, please refer to “Acer eRecovery Management”
NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery
Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To
ensure the best results when recovering your system using a CD or Acer eRecovery Management,
detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer
ezDock.
Chapter 123
Acer eSettings Management
Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health
status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so
your computer runs faster, smoother and better.
Acer eSettings Management also:
Provides a simple graphical user interface for navigating.
Displays general system status and advanced monitoring for power users.
24Chapter 1
Windows Mobility Center
The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can
quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings
include display brightness, power plan, volume, wireless networking on/off, external display settings, display
orientation and synchronization status.
Windows Mobility Center also includes Acer-specific settings like Bluetooth Add Device (if applicable), sharing
folders overview/sharing service on or off, and a shortcut to the Acer user guide, drivers and utilities. To launch
Windows Mobility Center:
•
• Start Windows Mobility Center from the Control panel.
• Start Windows Mobility Center from the Accessories program group in the Start menu.
Use the shortcut key < > + <X>.
Chapter 125
Using the System Utilities
Acer Bio-Protection (for selected models)
Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the
Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Acer BioProtection Fingerprint Solution has incorporated protection against unauthorized access to your computer with
centralized password management with Password Bank, easy music player launching with Acer MusicLaunch,
secure Internet favorites via Acer MyLaunch, and fast application/website launching and login with Acer
FingerLaunch, while Acer ProfileLaunch can launch up to three applications/ websites from a single finger
swipe.
Acer Bio-Protection Fingerprint Solution also allows you to navigate through web browsers and documents
using Acer FingerNav. With Acer Bio-Protection Fingerprint Solution, you can now enjoy an extra layer of
protection for your personal computer, as well as the convenience of accessing your daily tasks with a simple
swipe of your finger
For more information refer to the Acer Bio-Protection help files
.
26Chapter 1
Acer GridVista (dual-display compatible)
NOTE: This feature is only available on certain models.
To enable the dual display feature of your notebook, first ensure that a second display is connected, then,
open the Display Settings properties box using the Control Panel or by right-clicking the Windows desktop and
selecting Personalize. Select the secondary monitor (2) icon in the display box and then click the check box
Extend the desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to
complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows
on the same screen. To access this function, please go to Start, All Programs and click on Acer GridVista.
You may choose any one of the four display settings indicated below:
Double (verticle), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display
compatible, allowing two displays to be partitioned indepently.
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
AcerGridVista is imple to set up:
1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
2. Drag and drop each window into the appropriate grid.
Chapter 127
3. Enjoy the convenience of a well-organized desktop.
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's
recommended value.
Launch Manager
Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access
the Launch Manager by clicking on Start > All Programs > Launch Manager to start the application.
28Chapter 1
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU typeIntel CPU Penryn
Core logic Intel PM45 + ICH9M
CPU package uFCPGA, Socket P
CPU core voltage0.944~1.3V
Second Level Cache
ItemSpecification
Cache controllerBuilt-in CPU
Cache size6MB
1st level cache controlAlways enabled
2st level cache controlAlways enabled
Cache scheme controlFixed in write-back
System Memory
ItemSpecification
Memory controller Intel PM45
Memory size0MB (no on-board memory)
DIMM socket number2 sockets
Supports memory size per socket2GB
Supports maximum memory size4GB
Supports DIMM type DDR 3 Synchronous DRAM
Supports DIMM Speed 1066 MHz
Supports DIMM voltage 1.5V and 0.9V
Supports DIMM package 204-pin soDIMM
Lan Interface
ItemSpecification
ChipsetATHEROS_AR8121
Supports LAN protocol10/100/1000 Ethernet
PCI-E Giga
LAN connector typeRJ45
LAN connector locationLeft side
FeaturesIntegrated 10/100/1000 BASE-T transceiver
Modem Interface
ItemSpecification
Data modem data baud rate (bps)56K
Chapter 129
ItemSpecification
Supports modem protocolV.92
Modem connector typeRJ11
Modem connector locationLeft side
Bluetooth Interface
ItemSpecification
Chipset Built-in ICH9M
Data throughput723 bps (full speed data rate)
ProtocolBluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG
Temperature Range(°C)
Operating
Storage (shipping)
0 to +50
-20 to +60
LCD Inverter
ItemSpecification
Vendor & model nameTDK
Brightness conditionsN/A
Input voltage (V)9~20V
Input current (mA)360mA (max)
Output voltage (V, rms)710V (1800V for kick off)
Output current (mA, rms)6.5mA (max)
Output voltage frequency (k Hz)58 KHz (max)
AC Adaptor
ItemSpecification
Input rating100V AC to 240V AC, 47Hz to 63Hz
Maximum input AC current1.5A
Inrush current 50A@115VAC
100A@230VAC
Efficiency85% min. @115VAC input full load
System Power Management
ACPI modePower Management
Mech. Off (G3)All devices in the system are turned off completely.
Soft Off (G2/S5)OS initiated shutdown. All devices in the system are turned
off completely.
Working (G0/S0)Individual devices such as the CPU and hard disc may be
power managed in this state.
Suspend to RAM (S3)CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode
Save to Disk (S4)Also called Hibernation Mode. System saves all system
states and data onto the disc prior to power off the whole
system.
34Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press m during POST (when “Press <F2> to enter Setup” message is prompted on
the bottom of screen).
Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Chapter 235
Invoking BIOS Setup
The setup function can only be invoked by pressing F2 when Press <F2> to enter Setup message is
prompted on the bottom of screen during POST.
The setup uses a menu driven interface to allow the user to configure their system. The features are divided
into 6 parts as follows:
InformationDisplay the system informations.
Mainallows the user to specify standard IBM PC AT system parameters.
AdvancedProvides advanced settings of the system.
SecurityProvides security settings of the system.
BootAllows the user to specify the boot options.
ExitAllows the user to save CMOS setting and exit Setup.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.
Please note that system information is subject to different models.
Information
NOTE: The system information is subject to different models.
ParameterDescription
CPU TypeThis field shows the CPU type and speed of the system.
IDE1 Model NameThis field shows the model name of HDD installed on primary
IDE master.
IDE1 Serial NumberThis field displays the serial number of HDD installed on primary
IDE master.
36Chapter 2
ParameterDescription
IDE2I Model NameThis field displays the mofel name of devices installed on
secondary IDE master. The hard disk drive or optical drive
model name is automatically detected by the system.
IDE2 Serial NumberThis field shows the serial number of devices installed on
secondary IDE master.
System BIOS verDisplays system BIOS version.
VGA BIOS VerThis field displays the VGA firmware version of the system.
KBC VerThis field shows the keyboard
Serial NumberThis field displays the serial number of this unit.
Asset Tag NumberThis field displays the asset tag number of the system.
Product NameThis field shows product name of the system.
Manufacturer NameThis field displays the manufacturer of this system.
UUID NumberThis will be visible only when an internal LAN device is
presenting.
UUID=32bytes
Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.
NOTE: The screen above is for your reference only. Actual values may differ.
Chapter 237
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are
displayed with 24-hour format.
Format: HH:MM:SS
(hour:minute:second)
System Time
System DateSets the system date.Format MM/DD/YYYY
(month/day/year)
System Date
System MemoryThis field reports the memory size of the
system. Memory size is fixed to 640MB
Extended MemoryThis field reports the memory size of the
extended memory in the system.
Extended Memory size=Total memory
size-1MB
VGA MemoryShows the VGA memory size. VGA
Memory size=64/128MB
Quiet BootDetermines if Customer Logo will be
displayed or not; shows Summary Screen
Option: Enabled or
Disabled
is disabled or enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed,
and Summary Screen is enabled.
Power on displayAuto: During power process, the system
Option: Auto or Both
will detect if any display device is
connected on external video port. If any
external display device is connected, the
power on display will be in CRT (or
projector) only mode. Otherwise it will be in
LCD only mode.
Both: Simultaneously enable both the
integrated LCD screen and the system’s
external video port (for an external CRT or
projector).
Network BootEnables, disables the system boot from
Disabled
hidden partition on hard disc drive to store
operation system and restore the system
to factory defaults.
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
38Chapter 2
Advanced
The Advanced screen displays advanced settings in BIOS.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Serial portDisplays the settings of the
serial port
Parallel portShows the settings of the
parallel port
Enabled or Disabled
Enabled or Disabled
Chapter 239
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
User Password isShows the setting of the user password.Clear or Set
Supervisor Password isShows the setting of the Supervisor
password
Set User PasswordPress Enter to set the user password.
When user password is set, this password
protects the BIOS Setup Utility from
unauthorized access. The user can enter
Setup menu only and does not have right to
change the value of parameters.
Set Supervisor
Password
HardDisk SecurityEnables or disables primary hard disk
Password on BootDefines whether a password is required or
Press Enter to set the supervisor password.
When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu
nor change the value of parameters.
security function.
not while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for
changes and should be grayed out if the
user password was used to enter setup.
Clear or Set
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
40Chapter 2
Setting a Password
Follow these steps as you set the user or the supervisor password:
1. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Supervisor Password box appears:
2. Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the
screen.
3. Press e.
After setting the password, the computer sets the User Password parameter to “Set”.
4. If desired, you can opt to enable the Password on boot parameter.
5. When you are done, press u to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Password box appears:
2. Type the current password in the Enter Current Password field and press e.
3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The
computer then sets the Supervisor Password parameter to “Clear”.
4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Chapter 241
Changing a Password
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Password box appears:
2. Type the current password in the Enter Current Password field and press e.
3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4. Press e. After setting the password, the computer sets the User Password parameter to “Set”.
5. If desired, you can enable the Password on boot parameter.
6. When you are done, press u to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following
message.
42Chapter 2
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes to CMOS.
Chapter 243
ParameterDescription
Exit Discarding
Exit utility without saving setup data to CMOS.
Changes
Load Setup DefaultLoad default values for all SETUP item.
Discard ChangesLoad previous values from CMOS for all SETUP items.
Save ChangesSave Setup Data to CMOS.
44Chapter 2
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
New versions of system programs
New features or options
Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Phlash.
1. Prepare a bootable diskette.
2. Copy the flash utilities to the bootable diskette.
3. Then boot the system from the bootable diskette. The flash utility has auto-execution function.
Chapter 245
Remove HDD password Utility
This section provide you with removing HDD password method:
Remove HDD Password:
If you key in wrong HDD password for three time, “HDD password error code” would display on the screen.
See the image below.
If you need to solve HDD password locked problem, you can run unlock6.EXE
1. Key in “unlock6 error code 205”
2. Select “2”
3. Choose one HDD password
Reboot system and key in “R6PI11X” or “MI8N4KK” to HDD user password.
Then the HDD password will be unlocked and will auto into Windows after reboot.
46Chapter 2
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer Aspire 8930 for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Small Philips screw driver
hilips screwdriver
Plastic flat head screw driver
Tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
Chapter 347
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Remove the battery pack.
48Chapter 3
Disassembly Procedure Flowchard
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
Main unit disassembly flow chart
Chapter 349
LCM module disassembly flow chart
50Chapter 3
Removing the Battery Pack
1. Release the battery.
2. Slide the battery latch then remove the battery.
Chapter 351
Removing the HDD/Memory Module/Wireless LAN Card/TV Tuner
Card/System Fan/Thermal Modules/CPU
Removing the HDD
1. Remove the six screws fastening the CTO cover.
2. Detach the CTO cover from the notebook.
Removing the Wireless Cover & RAM Module
3. Remove the wireless antenna and remove the wireless screws then remove the wireless card.
4. Pop out the memory module from the DIMM socket then remove it (If the notebook has two memory
modules, then repeat this step).
52Chapter 3
Removing the Wireless LAN Card/TV Tunder Card and System Fan
5. Disconnect the main and auxiliary antennae from the TV card.
6. Loose two screws from the TV card.
7. Remove the TV card from the machine.
8. Remove HDD module as shown.
9. Remove FAN cable from the machine.
10. Loose the FAN screw.
Chapter 353
11. Take out the system fan from the main unit as shown.
Removing the Thermal Modules and the CPU
12. Remove the two screws holding the finger heatsink.
13. Detach the finger heatsink from the main board.
14. Then take out the CPU heatsink from the main board.
15. Use a flat screwdriver to release the CPU lock (Turn counter clock-wise) then remove the CPU carefully.
16. Remove the Express dummy card.
54Chapter 3
17. Remove the card reader dummy.
Removing the ODD
18. Remove the screw fastening the optical disk drive module on the bottom.
19. Use a tool to push the optical disk drive module outwards and remove the ODD module.
Removing the Hinge cover
20. Remove two hinge cover screws.
21. Then detach the Hinge cover from both side.
Chapter 355
Removing the BTCB screws
22. Loose 21 screws from BTCB.
23. Detach Switch cover.
24. Disconnect Media board FFC from the Switch cover.
56Chapter 3
25. Then remove the switch cover from the machine.
Chapter 357
Disassembling the Main Unit
1. Turn over the keyboard as the image shows.
2. Disconnect the Keyboard FFC from the main board
3. Then remove the keyboard from the main unit.
4. Disconnect the FFC from the main board.
5. Loose One screws from the TPCB.
6. Disconnect the LCM cable.
7. Pull out the Power cable.
8. Pull out the Wireless antenna.
9. Release four TPCB locker then remove the TCB from machine.
10. Disassembling the LED boards.
58Chapter 3
11. Loose the LED boards four screws.
12. Loose four LCM hinge screws.
13. Then remove LCM module from the machine.
Chapter 359
Remove I/O baord and Main Board.
14. Remove the daughter board from the machine.
15. Loose two Modem card screws.
16. Disconnect Modem card cable.
17. Remove Modem card from the M/B.
18. Disconnect Speaker cable from the MB and loose the MB screw.
19. Remove M/B from the BTCB.
20. Remove RJ11 from the BTCB.
60Chapter 3
21. Remove the USB board from BTCB.
Chapter 361
Disassembly LCM module
1. Remove six LCM bezel mylar.
2. Loose 10 LCM bezel screws.
3. Remove LCM bezel.
4. Disconnect Inverter cable and Back LED board cable.
5. Remove Inverter from BTCB.
6. Loose four LCD scrws from the hinge.
7. Disconnect CCD cable.
8. Remove the LCD panel.
62Chapter 3
9. Loose four LCD hinge screws, then remove two hinges from LCD panel.
Disassembling the External Modules
Disassembling the HDD Module
1. Remove the four screws holding the HDD (hard disk drive) foil; two on each side.
2. Carefully take out the hard disk drive from the HDD foil.
Chapter 363
Disassembling the ODD Module
1. Remove the two screws holding the optical bracket.
2. Then remove the optical bracket from the optical disk drive.
64Chapter 3
Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure. (The power indicator does not
go on or stay on.)
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed
messages on screen.
Other symptoms (i.e. LCD display problems or
others).
Symptoms cannot be re-created (intermittent
problems).
“Power System Check” on page 67.
“Power-On Self-Test (POST) Error Message”
on page 69
“Undetermined Problems” on page 82
“Error Message List” on page 70
“Power-On Self-Test (POST) Error Message”
on page 69
Use the customer-reported symptoms and go
to “Power-On Self-Test (POST) Error
Message” on page 69
“Intermittent Problems” on page 81
“Undetermined Problems” on page 82
Chapter 465
System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1. Boot from the diagnostics diskette and start the diagnostics program.
2. See if FDD Test is passed as the program runs to FDD Test.
3. Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1. Reconnect the external diskette drive/DVD-ROM module.
2. Replace the external diskette drive/CD-ROM module.
3. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1. Boot from the diagnostics diskette and start the diagnostics program.
2. See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3. Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1. Reconnect the external diskette drive/CD-ROM module.
2. Replace the external diskette drive/CD-ROM module.
3. Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1. Reconnect the keyboard cables.
2. Replace the keyboard.
3. Replace the main board.
The following auxiliary input devices are supported by this computer:
Numeric keypad
External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
66Chapter 4
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2. Go to the diagnostic memory in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1. Remove the battery pack.
2. Connect the power adapter and check that power is supplied.
3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
“Check the Power Adapter” on page 67
“Check the Battery Pack” on page 67
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1. If the voltage is not correct, replace the power adapter.
2. If the voltage is within the range, do the following:
z Replace the System board.
z If the problem is not corrected, see “Undetermined Problems” on page 82.
z If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3. If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4. If the operational charge does not work, see “Check the Battery Pack” on page 67.
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1. Check out the Power Management in control Panel
2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3. Repeat the steps 1 and 2, for both battery and adapter.
4. This helps you identify first the problem is on recharging or discharging.
Chapter 467
From Hardware:
1. Power off the computer.
2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1. Reconnect the touchpad cables.
2. Replace the touchpad.
3. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
68Chapter 4
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 82.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
Chapter 469
Index of Error Messages
Error Code List
Error CodesError Messages
006Equipment Configuration Error
010Memory Error at xxxx:xxxx:xxxxh (R:xxxxh,
070Real Time Clock Error
071CMOS Battery Bad
072CMOS Checksum Error
110System disabled.
<No error code>Battery critical LOW
<No error code>Thermal critical High
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment
Configuration Error”)
W:xxxxh)
Incorrect password is specified.
In this situation BIOS will issue 4 short beeps
then shut down system, no message will show.
In this situation BIOS will shut down system,
not show message.
Error Message List
Error MessagesFRU/Action in Sequence
Failure Fixed DiskReconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Stuck Keysee “Keyboard or Auxiliary Input Device
Check” on page 66.
Keyboard errorsee “Keyboard or Auxiliary Input Device
Check” on page 66.
Keyboard Controller Failedsee “Keyboard or Auxiliary Input Device
98h1-2Search for option ROMs. One long, two short beeps on
checksum failure.
99hCheck for SMART drive (optional)
9AhShadow option ROMs
9ChSet up Power Management
9DhInitialize security engine (optional)
9EhEnable hardware interrupts
9FhDetermine number of ATA and SCSI drives
A0hSet time of day
A2hCheck key lock
A4hInitialize Typematic rate
A8hErase F2 prompt
AAhScan for F2 key stroke
AChEnter SETUP
AEhClear Boot flag
B0hCheck for errors
B2hPOST done- prepare to boot operating system
B4h1One short beep before boot
B5hTerminate QuietBoot (optional)
B6hCheck password (optional)
B9hPrepare Boot
BAhInitialize DMI parameters
BBhInitialize PnP Option ROMs
BChClear parity checkers
BDhDisplay MultiBoot menu
BEhClear screen (optional)
BFhCheck virus and backup reminders
C0hTry to boot with INT 19
C1hInitialize POST Error Manager (PEM)
C2hInitialize error logging
C3hInitialize error display function
C4hInitialize system error handler
Chapter 475
CodeBeepsPOST Routine Description
C5hPnPnd dual CMOS (optional)
C6hInitialize notebook docking (optional)
C7hInitialize notebook docking late
C8hForce check (optional)
C9hExtended checksum (optional)
D2hUnknown interrupt
E0hInitialize the chipset
E1hInitialize the bridge
E2hInitialize the CPU
E3hInitialize the system timer
E4hInitialize system I/O
E5hCheck force recovery boot
E6hChecksum BIOS ROM
E7hGo to BIOS
E8hSet Huge Segment
E9hInitialize Multi Processor
EAhInitialize OEM special code
EBhInitialize PIC and DMA
EChInitialize Memory type
EDhInitialize Memory size
EEhShadow Boot Block
EFhSystem memory test
F0hInitialize interrupt vectors
F1hInitialize Run Time Clock
F2hInitialize video
F3hInitialize System Management Mode
F4h1Output one beep before boot
F5hBoot to Mini DOS
F6hClear Huge Segment
F7hBoot to Full DOS
76Chapter 4
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup
Default Settings”, then reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function
key doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Reconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but
system runs correctly
Reconnect the inverter board
Inverter board
System board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operationPower source (battery pack and power
adapter). See “Power System Check” on page
67.
Battery pack
Power adapter
Hard drive & battery connection board
System board
The system doesn’t power-on.Power source (battery pack and power
adapter). See “Power System Check” on page
67.
Battery pack
Power adapter
Hard drive & battery connection board
System board
Chapter 477
Symptom / ErrorAction in Sequence
The system doesn’t power-off.Power source (battery pack and power
adapter). See “Power System Check” on page
67.
Hold and press the power switch for more than
4 seconds.
System board
Battery can’t be chargedSee “Check the Battery Pack” on page 67.
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
System board
PCMCIA slot pin is damaged.PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from
actual size.
Enter BIOS Setup Utility to execute “Load
Default Settings, then reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Internal speakers make noise or emit no
sound.
Audio driver
Speaker
System board
Speaker
System board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernationSee “Save to Disk (S4)” on page 34
Keyboard (if control is from the keyboard)
Hard disk drive
System board
The system doesn't enter hibernation mode
and four short beeps every minute.
Press Fn+
hibernation mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
o and see if the computer enters
78Chapter 4
Symptom / ErrorAction in Sequence
The system doesn’t enter standby mode after
closing the LCD
See “Save to Disk (S4)” on page 34.
LCD cover switch
System board
The system doesn't resume from hibernation
mode.
See “Save to Disk (S4)” on page 34.
Hard disk connection board
Hard disk drive
System board
The system doesn't resume from standby
mode after opening the LCD.
See “Save to Disk (S4)” on page 34.
LCD cover switch
System board
Battery fuel gauge in Windows doesn’t go
higher than 90%.
Remove battery pack and let it cool for 2
hours.
Refresh battery (continue use battery until
power off, then charge battery).
Battery pack
System board
System hangs intermittently.Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board
Chapter 479
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the
installed devices.
External display does not work correctly.Press Fn+F5, LCD/CRT/Both display
USB does not work correctlySystem board
Print problems.Ensure the “Parallel Port” in the “Onboard
Serial or parallel port device problems.Ensure the “Serial Port” in the Devices
Enter BIOS Setup Utility to execute “Load
Default Settings”, then reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
switching
System board
Devices Configuration” of BIOS Setup Utility is
set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Configuration” of BIOS Setup Utility is set to
Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not work.Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work.Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.Modem phone port
modem combo board
System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 82.
80Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Chapter 481
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 67):
1. Power-off the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
z Non-Acer devices
z Printer, mouse, and other external devices
z Battery pack
z Hard disk drive
z DIMM
z CD-ROM/Diskette drive Module
z PC Cards
4. Power-on the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
z System board
z LCD assembly
82Chapter 4
Jumper and Connector Locations
Top View
Chapter 5
Aspire8930 M/B layout and connector location
TOP view
No.NameDescription
1CN1LCM Cable CNTR
2CN6Power Board FFC CNTR
3CN2LED Board Cable CNTR
4CN3LED Board Cable CNTR
5CN4Power Cable CNTR
6U6South Bridge
7CN12I/O Board CNTR
8CN15Speaker Cable CNTR
9CN14MDC CNTR
10CN13BT Cable CNTR
11CN11Touch Pad FFC CNTR
12CN9Media consle Board CNTR
Chapter 583
Bottom View
Bottom view
No.NameDescription
1CN501Battery CNTR
2CN502CPU Socket
3CN500FAN Cable CNTR
4Jack500RJ45
5CN503VGA Port
6CN507HDMI Port
7CN511HDMI Port
8CN514USB Port
9CN515USB Port
10Jack501SPDIF
11Jack502MIC jack
12Jack503Line in jack
13CN510Speaker Cable CNTR
14U510North Bridge
15CN516HDD Socket
16CN517HDD Socket
17CN505/506DIMM Socket
18CN512ODD CNTR
19CN508PCI-E Socket
20CN504PCI-E Socket
21CN509VGA Card Socket
84Chapter 5
Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 8930. Refer
to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.
Chapter 685
Aspire 8930 Exploded Diagram
86Chapter 6
Chapter 687
88Chapter 6
Chapter 689
90Chapter 6
Chapter 691
92Chapter 6
Chapter 693
94Chapter 6
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