The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
Below is a brief summary of the computer’s many features:
Platform
For Aspire 5738DG/5738DZG and Aspire 5738G/5738ZG/5738Z/5738/5338 Series
•Intel
•Intel
•Intel
•Mobile Intel
•Acer InviLink
•Acer InviLink
For Aspire 5542G/5542/5242 and Aspire 5536/5536G/5236 Series
AMD Better By Design program, featuring:
•AMD Turion
•AMD Athlon
•Mobile AMD Sempron
•AMD M780G Chipset
•Acer InviLink
•Acer InviLink
®
Centrino® 2 processor technology, featuring:
•Intel
•Mobile Intel® PM45/GM45 Express Chipset*
•Intel
•Intel
•Unex HB95
®
Core™2 Duo processor
®
Wireless WiFi Link 5100/5300*
®
Wireless WiFi Link 5150/5350*
®
Pentium® mobile processor*
®
Celeron® mobile processor*
®
GM45/GL40 Express Chipset*
™
Nplify™ 802.11b/g/Draft-N*
™
802.11b/g*
™
X2 dual-core processor*
™
64 X2 dual-core processor*
™
processor*
™
Nplify™ 802.11b/g/Draft-N*
™
802.11b/g*
Chapter 1
System memory
For Aspire 5738DG/5738DZG and Aspire 5738G/5738ZG/5738Z/5738/5338 Series
•Dual-channel SDRAM support
•Up to 2 GB of DDR2 667/800 MHz memory, upgradeable to 4 GB using two soDIMM modules
•Up to 2 GB of DDR3 800/1066 MHz memory, upgradeable to 4 GB using two soDIMM modules*
•Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules*
For Aspire 5542G/5542/5242 and Aspire 5536/5536G/5236 Series
•Dual-channel SDRAM support
•Up to 2 GB of DDR2, upgradeable to 4 GB using two soDIMM modules*
•Up to 4 GB of DDR2, upgradeable to 8 GB using two soDIMM modules*
Chapter 11
Display and graphics
•16:9 aspect ratio
•15.6" HD 1366 x 768
•VGA Controller
For Aspire 5738G/5738ZG Series:
•Mobile Intel
•Mobile Intel
•NVIDIA
®
®
®
GeForce® G105M*
For Aspire 5738DG/5738DZG Series, Aspire 5542G and Aspire 5536G:
•ATI Radeon™ HD 3200 Graphics*
•AATI Mobility Radeon™ HD 4570*
•Screen resolution support
•1366*768
•1280*768
•1280*720
•1024*768
•800*600
Storage subsystem
•2.5" hard disk drive
•Optical drive options:
•Blu-ray Disc
•DVD-Super Multi double-layer drive*
•5-in-1 card reader
™
GL40 Express Chipset*
GM45 Express Chipset*
/DVD-Super Multi double-layer drive*
Special keys and controls
•103-/104-/107-key keyboard
•Touchpad pointing device
Audio
•Dolby
•True 5.1-channel surround sound output
•High-definition audio support
•S/PDIF (Sony/Philips Digital Interface) support for digital speakers
•MS-Sound compatible
•Built-in microphone
®
-optimized surround sound system with two built-in stereo speakers
Communication
•Acer Video Conference, featuring:
•Integrated Acer Crystal Eye webcam*
•Optional Acer Xpress VoIP phone*
•Wi-Fi/WiMAX: Intel
Series only)
•WWAN: UMTS/HSPA at 850/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/1800/1900
MHz)* (For Aspire 5738G/5738ZG/5738Z/5738/5338 Series only)
®
Wireless WiFi Link 5150/5350* (For Aspire 5738G/5738ZG/5738Z/5738/5338
2Chapter 1
•WLAN:
•Intel
®
Wireless WiFi Link 5100/5300* (For Aspire 5738G/5738ZG/5738Z/5738/5338 and Aspire
5738DG only)
•Acer InviLink
•Acer InviLink
•WPAN: Bluetooth
•LAN: Gigabit Ethernet; Wake-on-LAN ready
•Modem: 56K ITU V.92; Wake-on-Ring ready
™
Nplify™ 802.11b/g/Draft-N*
™
802.11b/g*
®
2.0+Enhanced Data Rate (EDR)*
I/O Ports
•Acer Bio-Protection fingerprint reader*
•5-in-1 card reader (SD/MMC/MS/MS PRO/xD)
•USB 2.0 port
•HDMI
•External display (VGA) port
•Headphones/speaker/line-out jack with S/PDIF support
•Microphone-in jack
•Line-in jack
•Ethernet (RJ-45) port
•Modem (RJ-11) port
•DC-in jack for AC adapter
™
port with HDCP support
Environment
•Temperature:
•Operating: 5 °C to 35 °C
•Non-operating: -20 °C to 65 °C
•Humidity (non-condensing):
•Operating: 20% to 80%
•Non-operating: 20% to 80%
Dimension and weight
•Dimension: 383.82* 250* 37.74 mm
•Weight: <3.1 kg
NOTES: 1. "*" means only for certain models".
2. The specifications listed above are for reference only. The exact configuration of your PC depends
on the model purchased.
Chapter 13
System Block Diagram
For Aspire 5738DG/5738DZG and Aspire 5738G/5738ZG/5738Z/5738/5338 Series:
4Chapter 1
For Aspire 5536/5536G/5236 Series:
Chapter 15
For Aspire 5542G/5542/5242 Series:
6Chapter 1
Your Acer Notebook tour
After knowing your computer features, let us show you around your new computer.
Front View
IconItemDescription
1Acer Crystal Eye
webcam
2Display screenAlso called Liquid-Crystal Display (LCD), displays computer output
3Power buttonTurns the computer on and off.
4Wireless LAN
communication
button/indicator
Bluetooth
communication
button/indicator
3G3G WWAN
communication
button/indicator
Backup keyLaunches Acer Backup Management for three-step data backup.
Chapter 17
Web camera for video communication.
(Configuration may vary by models).
Enables/disables the wireless LAN function. Indicates the status of
wireless LAN communication.
Enables/disables the Bluetooth function. Indicates the status of
Bluetooth communication. (only for certain models)
Enables/disables the 3G WWAN function. Indicates the status of 3G
WWAN communication. (only for certain models)
IconItemDescription
5HDDIndicates when the hard disk drive is active.
Num LockLights up when Num Lock is activated.
Caps LockLights up when Caps Lock is activated.
6KeyboardFor entering data into your computer.
7TouchpadTouch-sensitive pointing device which functions like a computer
mouse.
8Click buttons (left,
center* and right)
9
Power
1
The left and right buttons function like the left and right mouse
buttons. *The center button serves as Acer Bio-Protection fingerprint
reader supporting Acer FingerNav 4-way control function
(only for certain models).
Indicates the computer's power status.
1
Battery
10PalmrestComfortable support area for your hands when you use the
11Touchpad toggleTurns the internal touchpad on and off.
12MicrophoneInternal microphone for sound recording.
13+/-Volume Up/Volume
Down
14Acer PowerSmart
key
15SpeakersLeft and right speakers deliver stereo audio output.
Indicates the computer's battery status.
1. Charging: The light shows amber when the battery is charging.
2. Fully charged: The light shows blue when in AC mode.
computer.
Increase system volume/decrease system volume.
Puts your computer into power-saving mode.
Closed Front View
IconItemDescription
15-in-1 card readerAccepts Secure Digital (SD), MultiMediaCard (MMC), Memory
Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card
(xD).
Note: Push to remove/install the card. Only one card can
operate at any given time.
2LatchLocks and releases the lid.
8Chapter 1
Left View
#IconItemDescription
1DC-in jackConnects to an AC adapter.
2Ethernet (RJ-45)
port
3HDMIHDMI portSupports high definition digital video connections.
4External display
(VGA) port
5USB 2.0 portConnect to USB 2.0 devices (e.g., USB mouse, USB
6Line-in jackAccepts audio line-in devices (e.g., audio CD player,
Microphone-in jack
Headphones/
speaker/line-out jack
with S/PDIF support
Connects to an Ethernet 10/100/1000-based network.
Connects to a display device (e.g., external monitor, LCD
projector).
camera).
stereo walkman, mp3 player)
Accepts inputs from external microphones.
Connects to audio line-out devices (e.g., speakers,
headphones).
Chapter 19
Right View
IconItemDescription
1USB 2.0 portConnects to USB 2.0 devices (e.g., USB mouse, USB
camera).
2Optical driveInternal optical drive; accepts CDs or DVDs.
3Optical disk access
indicator
4Optical drive eject
button
5Emergency eject holeEjects the optical drive tray when the computer is turned
6Modem (RJ-11) portConnects to a phone line.
Lights up when the optical drive is active.
Ejects the optical disk from the drive.
off.
Note: Insert a paper clip to the emergency eject hole to
eject the optical drive tray when the computer is off.
7Kensington lock slotConnects to a Kensington-compatible computer security
lock.
Rear View
#ItemDescription
1Ventilation slotsEnable the computer to stay cool, even after prolonged use.
10Chapter 1
Bottom View
IconItemDescription
1Battery bayHouses the computer's battery pack.
2Battery release latchReleases the battery for removal.
3Battery lockLocks the battery in position.
4Hard disk bayHouses the computer's hard disk (secured with screws).
5Memory compartmentHouses the computer's main memory.
6Ventilation slots and
cooling fan
Enable the computer to stay cool, even after prolonged
use.
Note: Do not cover or obstruct the opening of the fan.
Chapter 111
Indicators
The computer has several easy-to-read status indicators. The front panel indicators are visible even when the
computer cover is closed.
IconFunctionDescription
PowerIndicates the computer's power
status.
BatteryIndicates the computer's battery
status.
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows
green when in AC mode.
Easy-Launch Buttons
Located above the keyboard are application buttons. These buttons are called easy-launch buttons. They are:
WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology.
The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To
set the Web browser, mail and programmable buttons, run the Acer Launch Manager.You can access the
Launch Manager by clicking on Start, All Programs, and then Launch Manager to start the application.
IconFunctionDescription
Wireless LAN
communication button/
indicator
Bluetooth communication
button/indicator
3G3G WWAN
communication button/
indicator
Backup keyLaunches Acer Backup Management for three-step data
VOL+Volume upIncreases the sound volume.
VOL-Volume downDecreases the sound volume.
Enables/disables the wireless LAN function. Indicates the
status of wireless LAN communication.
Enables/disables the Bluetooth function. Indicates the status
of Bluetooth communication. (only for certain models)
Enables/disables the 3G WWAN function. Indicates the
status of 3G WWAN communication. (only for certain
models)
backup.
Touchpad basics (with two-click buttons)
The following items show you how to use the touchpad with two-click buttons.
123
•Move your finger across the touchpad (1) to move the cursor.
•Press the left (2) and right (3) buttons located beneath the touchpad to perform selection and execution
functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the
touchpad is the same as clicking the left button.
ExecuteQuickly click twice.Tap twice (at the same speed as double-clicking
a mouse button).
SelectClick once.Tap once.
DragClick and hold, then use
finger on the touchpad
to drag the cursor.
Access
context menu
NOTE: Illustrations are for reference only. The exact configuration of your PC depends on the model
purchased.
NOTE: When using the touchpad, keep it — and your fingers — dry and clean. The touchpad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping harder will not increase
the touchpad's responsiveness.
NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under
Mouse settings in Windows Control Panel.
Click once.
Tap twice (at the same speed as double-clicking
a mouse button); rest your finger on the touchpad
on the second tap and drag the cursor.
Using the Keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function
and special keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock keyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed are
in uppercase.
Num Lock
<Fn> + <F11>
Scroll Lock <Fn> +
<F12>
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the key caps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired accessNum Lock onNum Lock off
Number keys on
embedded keypad
Cursor-control keys on
embedded keypad
When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.
NOTE: <Fn> + <F11> works only for certain models.
When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
Type numbers in a normal manner.
Hold <Shift> while using cursorcontrol keys.
Hold <Fn> while using cursorcontrol keys.
Chapter 113
Desired accessNum Lock onNum Lock off
Main keyboard keysHold <Fn> while typing letters on
embedded keypad.
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Windows
key
Application
key
Pressed alone, this key has the same effect as clicking on the Windows Start
button; it launches the Start menu.
It can also be used with other keys to provide a variety of functions:
<>: Open or close the Start menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-
D
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows
Sidebar
<CTRL> + <> + <F>: Search for computers (if you are on a network)
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the
taskbar by using Windows Flip 3-D
Note: Depending on your edition of Windows Vista, some shortcuts may not
function as described.
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
Type the letters in a normal
manner.
14Chapter 1
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
HotkeyIconFunctionDescription
<Fn> + <F2>Acer eSettingsLaunches Acer eSettings in Acer Empowering
Technology.
<Fn> + <F3>BluetoothEnables/disables Bluetooth function.
<Fn> + <F4>SleepPuts the computer in Sleep mode.
<Fn> + <F5>Display toggleSwitches display output between the display
screen, external monitor (if connected) and
both.
<Fn> + <F6>Screen blankTurns the display screen backlight off to save
power. Press any key to return.
<Fn> + <F8>Speaker toggleTurns the speakers on and off.
<Fn> + < >Brightness upIncreases the screen brightness.
<Fn> + < >Brightness downDecreases the screen brightness.
<Fn> + < >Volume upIncreases the sound volume
(only for certain models).
<Fn> + < >Volume downDecreases the sound volume
(only for certain models).
Chapter 115
Special Key (only for certain models)
You can locate the Euro symbol and the US dollar sign at the upper-center
and/or bottom-right of your keyboard.
The Euro symbol
1.Open a text editor or word processor.
2.Either press <> on the keyboard, or hold <Alt Gr> and then press the <5> key at the upper-center of
the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
The US dollar sign
1.Open a text editor or word processor.
2.Either press <> at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the
upper-center of the keyboard.
NOTE: This function varies according to the language settings.
16Chapter 1
Using the System Utilities
Note:
Start Control Panel Display
Settings(2)
Extend my windows desktop onto this monitor
ApplyOK
Start All ProgramsAcer GridVista
Acer GridVista (dual-display compatible)
NOTE: This feature is only available on certain models.
To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then
select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the
display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows
on the same screen. To access this function, please go to Start>All Programs and click on Acer GridVista.
You may choose any one of the four display settings indicated below:
Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display
compatible, allowing two displays to be partitioned independently.
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
AcerGridVista is simple to set up:
1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
2.Drag and drop each window into the appropriate grid.
3.Enjoy the convenience of a well-organized desktop.
Chapter 117
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's
recommended value.
18Chapter 1
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU typeAspire 5738DG: Intel® Core™2 Duo Mobile Processor P7350 (2.0 GHz)
Aspire 5738DZG: Intel® Core™2 Duo Mobile Processor T4300 (2.1 GHz)
Aspire 5738G: Intel® Core™2 Duo Mobile Processor P7450 (2.13GHz), T6400
(2.0 GHz) and T6600 (2.2GHz)
Aspire 5738ZG: Intel® Core™2 Duo Mobile Processor T4200 (2.0 GHz)
Aspire 5738Z: Intel® Core™2 Duo Mobile Processor T4200 (2.0 GHz)
Aspire 5738: Intel® Core™2 Duo Mobile Processor T6400 (2.0 GHz)
Aspire 5338: Intel CMT1600
Aspire 5542G: AMD Turion M620 2.5G 2M and AMD Turion M600 2.4G 2M
Aspire 5542: AMD Turion II M520 2.3G
Aspire 5242: Mobile AMD Sempron M100 2.0G
Aspire 5536/5536G/5236 Series:
AMD Athlon™ 64 X2 dual-core mobile processor 2.1GHz
AMD Turion™ X2 Ultra dual-core mobile processor 2.2GHz/2.1GHz
Mobile AMD Sempron™ processor 2.1GHz
Core logicAspire 5738DG/5738DZG and Aspire 5738G/5738ZG/5738Z/5738/5338:
Mobile Intel® GM45/GL40/PM45 Express Chipset
Aspire 5536/5536G/5236: AMD M780G Chipset
CPU package Aspire 5738DG/5738DZG and Aspire 5738G/5738ZG/5738Z/5738/5338: 478-pin
micro-FCPGA
Aspire 5536/5536G/5236: Socket S1
CPU core voltageAspire 5738DG/5738DZG and Aspire 5738G/5738ZG/5738Z/5738/5338: 1.0375V
to 1.3V
Aspire 5536/5536G/5236: 1.35V to 1.5V
CPU Fan True Value Table
DTS(degree C)Fan Speed (rpm)Acoustic Level (dBA)
45-500-300029
55-660-330033
68-743300-380038
78-833800-410040
86-914100-480040
Throttling 50%: On= 99 C; OFF=93 C
OS shut down at 105 C; H/W shot down at 110 .C
BIOS
ItemSpecification
BIOS vendorPhoenix
BIOS Version1.04c
Chapter 119
System Memory
ItemSpecification
Memory controllerBuilt-in
Memory size0MB (no on-board memory)
DIMM socket number2 sockets
Supports memory size per socket2048MB
Supports maximum memory size4G for 64bit OS (with two 2GB SODIMM)
Supports DIMM typeDDR 3 synchronous DRAM
DDR 2 synchronous DRAM
Supports DIMM Speed800/1066 MHz; 667/800 MHz
Supports DIMM voltage1.5V
Supports DIMM package240-pin soDIMM
Memory module combinationsYou can install memory modules in any combinations as long as
they match the above specifications.
Memory Combinations
Slot 1Slot 2Total Memory
0MB512MB512MB
0MB1024MB1024MB
0MB2048MB2048MB
512MB512MB1024MB
512MB1024MB1536MB
512MB2048MB2560MB
1024MB0MB1024MB
1024MB512MB1536MB
1024MB1024MB2048MB
1024MB2048MB3072MB
2048MB0MB2048MB
2048MB512MB2560MB
2048MB1024MB3072MB
2048MB2048MB4096MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be
reversed.
LAN Module
ItemSpecification
LAN ChipsetBroadcom BCM5784
Supports LAN protocol10/100/1000 Mbps
LAN connector typeRJ45
LAN connector locationLeft side
FeaturesIntegrated 10/100 BASE-T transceiver
Wake on LAN support compliant with ACPI 2.0
PCI v2.2
20Chapter 1
Bluetooth Interface
ItemSpecification
ChipsetFoxconn Bluetooth FOX_BRM_2.0 F/W 300; Foxconn
Bluetooth BRM 2046 BT2.1
Data throughput723 bps (full speed data rate)
ProtocolBluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG
specification is ratified).
InterfaceUSB 1.1
Connector typeUSB
Wireless Module 802.11b/g/n
ItemSpecification
ChipsetAspire 5738DG/5738DZG Series and Aspire 5738G/
5738ZG/5738Z/5738/5338 Series: Unex HB95; LAN Intel
WLAN 512AN_HMWG Shirley Peak 5100 MM#895373;
Foxconn Wireless LAN Atheros AR5B91 1x2 BGN/WLAN
802.11ABGN SHIRLEYPEAK1*2; Lan Intel WLAN
533AN_MMWG Shirley Peak MM#895362