The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
NOTE: This symbol where placed in the Service Guide designates a component that should be recycled
according to the local regulations.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
•1 1 function keys, four cursor keys, two Windows® keys, hotkey controls, independent standard
numeric keypad, international language support
•Media keys (printed on keyboard): play/pause, stop, previous, next
I/O interface
•Multi-in-1 card reader (SD™, MMC, MS, MS PRO, xD)
•Three USB 2.0 ports
•HDMI™ port with HDCP support
•External display (VGA) port
•Headphone/speaker/line-out jack
•Microphone-in jack
•Ethernet (RJ-45) port
•DC-in jack for AC adapter
Chapter 13
Page 14
Software
•Acer Crystal Eye
•Acer eRecovery Management
•Acer Backup Manager
•Adobe® Flash® Player
•Adobe® Reader®
•Cyberlink® Power DVD™
•eSobi™
•Google Toolbar™
•McAfee® Internet Security Suite 2009 Trial
•Microsoft® Works with Office Home and Student 2007 Trial
•MyWinLocker®
•Norton™ Online Backup
•NTI Media Maker™
•Oberon GameZone
•WildTangent®
Optional Items
•1 GB / 2 GB / 4 GB DDR3 1066 MHz soDIMM module
•6-cell Li-ion battery pack
•3-pin 65 W AC adapter (Aspire 5741)
•3-pin 90 W AC adapter (Aspire 5741G)
•External USB floppy disk drive
Warranty
•One-year International Travelers Warranty (ITW)
Environment
•Temperature:
•Operating: 5 °C to 35 °C
•Non-operating: -20 °C to 65 °C
•Humidity (non-condensing):
•Operating: 20% to 80%
•Non-operating: 20% to 80%
4Chapter 1
Page 15
System Block Diagram
Chapter 15
Page 16
Your Acer Notebook tour
Front View
1
2
3
4
5
11
10
6
9
7
8
No.IconItemDescription
1Acer Crystal Eye
webcam
2Display screenAlso called Liquid-Crystal Display (LCD),
3HDDIndicates when the hard disk drive is active.
Communication
indicator
4Power buttonTurns the computer on and off.
5KeyboardFor entering data into your computer.
6T ouchPadT ouch-sensitive pointing device which functions
Web camera for video communication
(for selected models).
displays computer output.
Indicates the computer’s wireless connectivitoy
device status.
like a computer mouse.
6Chapter 1
Page 17
No.IconItemDescription
7
Power
1
Indicates the computer’s power status.
1
Battery
8Click buttons (left
and right)
9PalmrestComfortable support area for your hands when
10SpeakersLeft and right speakers deliver stereo audio
11MicrophoneInternal microphone for recording sound.
NOTE: 1 The front panel indicators are visible even when the computer cover is closed.
Indicates the computer’s battery status.
1. Charging: The light shows amber when the
battery is charging.
2. Fully charged: The light shows blue when in
AC mode.
The left and right buttons function like the left
and right mouse buttons.
you use the computer.
output.
Closed Front View
1
No.IconItemDescription
1Multi-in-1 card
reader
Accepts Secure Digital (SD), MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick
PRO (MS PRO), xDPicture Card (xD).
NOTE: Push to remove/install the card.
Only one card can operate at any
given time.
Left View
1372456
No.IconItemDescription
1DC-in jackConnects to an AC adapter
2Ventilation slotsEnable the computer to stay cool, even after
prolonged use.
3External display
(VGA) port
Connects to a display device
(e.g. external monitor, LCD projector).
Chapter 17
Page 18
No.IconItemDescription
4Ethernet (RJ-45)
port
5HDMIConnect to HDMI devices
6USB 2.0 portsConnect to USB 2.0 devices (e.g. USB mouse,
7Microphone-in
jack
Connects to an Ethernet 10/100/1000-based
network.
USB camera).
Accepts input from external microphones.
Headphones/
speaker/line-out
jack
Connects to audio line-out devices
(e.g. speakers, headphones).
Right View
123456
No.IconItemDescription
1USB 2.0 portsConnect to USB 2.0 devices (e.g. USB mouse, USB
camera).
2Optical driveInternal optical drive; accepts CDs or DVDs.
3Optical disk access
indicator
4Optical drive eject
button
5Emergency eject holeEj ects the optical drive tray when the computer is
6Kensington lock slotConnects to a Kensington-compatible computer
Lights up when the optical drive is active.
Ejects the optical disk from the drive.
turned off.
Note: Insert a paper clip into the emergency eject
hole to eject the optical drive tray when the computer
is off.
security lock.
Note: Wrap the computer security lock cable around
an immovable object such as a table or handle of a
locked drawer. Insert the lock into the notch and turn
the key to secure the lock. Some keyless models are
also available.
8Chapter 1
Page 19
Bottom View
1
2
6
5
3
No.IconItemDescription
1Battery bayHouses the computer's battery pack.
2Battery release
latch
3Hard disk bayHouses the computer's hard disk (secured
4Memory
compartment
5Battery lockLocks the battery in position.
6Ventilation slots
and cooling fan
Releases the battery for removal.
with screws).
Houses the computer's main memory.
Enable the computer to stay cool, even after
prolonged use.
Note: Do not cover or obstruct the fan opening.
Indicators
The computer has several easy-to-read status indicators.
IconFunctionDescription
PowerIndicates the computer's power status.
4
BatteryIndicates the computer's battery status.
NOTE: 1. Charging: The light shows amber when
the battery is charging. 2. Fully charged: The light
shows green when in AC mode.
HDDIndicates when the hard disk drive is active.
Communication indicatorIndicates the computer’s wireless connectivitoy
device status.
Chapter 19
Page 20
TouchPad Basics
The following items show you how to use the TouchPad:
•Move your finger across the TouchPad (1) to move the cursor.
•Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the TouchPad is the same as clicking the left button.
ExecuteQuickly click twice.Tap twice (at the same speed
SelectClick once.Tap once.
DragClick and hold, then use
finger on the TouchPad to
drag the cursor.
Access
context menu
as double-clicking a mouse
button).
Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the TouchPad on the second
tap and drag the cursor.
Click once.
NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.
10Chapter 1
Page 21
Using the Keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function
and special keys.
Lock Keys and embedded numeric keypad
The keyboard has two lock keys which you can toggle on and off.
Lock keyDescription
Caps LockWhen Caps Lock is on, all alphabetic chara c ters typed are in uppercase.
Scroll LockWhen Scroll Lock is on, the contents of a text window scroll without moving the
cursor.
Num Lock When Num Lock is on, the embedded keypad is in numeric mode.
Chapter 111
Page 22
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<>: Open or close the S tart menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
Application
key
<CTRL> +
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the
Note: Depending on your edition of Windows 7, some shortcuts may not function as
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
<> + <F>: Search for computers (if you are on a network)
taskbar by using Windows Flip 3-D
described.
12Chapter 1
Page 23
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
HotkeyIconFunctionDescription
<Fn> + <F3>Communication keyEnables / disables the computer's
communication devices. (Communication
devices may vary by configuration.)
<Fn> + <F4>SleepPuts the computer in Sleep mode.
<Fn> + <F5>Display toggleSwitches display output between the display
screen, external monitor (if connected) and
both.
<Fn> + <F6>Display OffTurns the display screen backlight off to save
power. Press any key to return.
<Fn> + <F7>Touchpad toggleTurns the internal touchpad on and off.
<Fn> + <F8>Speaker toggleTurns the speakers on and off.
<Fn> + < >Brightness upIncreases the screen brightness.
<Fn> + < >Brightness downDecreases the screen brightness.
<Fn> + < >
<Fn> + < >
<Fn> + <Home>Play/PausePlay or pause a selected media file.
<Fn> + <Pg Up>StopStop playing the selected media file.
<Fn> + <Pg Dn>PreviousReturn to the previous media file.
<Fn> + <End>NextJump to the next media file.
Volume upIncreases the sound volume.
Volume downDecreases the sound volume.
Chapter 113
Page 24
Hardware Specifications and Configurations
ItemSpecification
CPUIntel Mobile Calpella
GraphicsIntegrated VGA for Arrandale
CPU PackagerPGA988A
Power4M (Arrandale) L3 shared among all cores
On-die Cache32KB L1 & 256K L2 for each core
ControllerENE KB926
Total number of keypads99-/100-/103-key keyboard
Windows logo keyYes
HotkeysSee “Hot Keys” on page 13.
18Chapter 1
Page 29
Battery
Item
Vendor & model nameSANYO/SONY/PANASONIC/SAMSUNG/SIMPLO AS2009A
Battery TypeLi-ion
Pack capacity 4400 mAh
Normal Voltage2.2 Ah
Package configuration3S2P
Specification
6 Cell
Chapter 119
Page 30
LCD 15.6”
ItemSpecification
Vendor/model nameAUO/CPT/CMO/Samsung/LCD/INL
Screen Diagonal (mm)15.6 inches
Display resolution (pixels)1366 x 768 WXGA Clare
Pixel Pitch0.204 x 0.204
Display ModeNormal
2
220
Typical White Luminance (cd/m
)
(also called Brightness)
Contrast Ratio500 typical
Response Time (Optical Rise
8
Time/Fall Time) msec
Luminance Uniformity1.25 max
Electrical InterfaceLVDS
Support Color262K
Viewing Angle (up/down/right/
15/35/45/45
left)
Temperature Range (°C)
Operating
0 to +50
-20 to +60
Storage (shipping)
Card Reader
ItemSpecification
Part NameRealTek RT5160
Package5-in-1 card reader
General Features•PCI-E interface
•Push-push type
•Dummy card
20Chapter 1
Page 31
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Y our computer is already properly configured and optimized, and you do not need to run this utility . However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when “Press <F2> to enter Setup” message is prompted
on the bottom of screen).
The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without
entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Navigating the BIOS Utility
There are six menu options: Information, Main, Security, Boot, and Exit.
Follow these instructions:
•To choose a menu, use the left and right arrow keys.
•To choose an item, use the up and down arrow keys.
•To change the value of a parameter, press F5 or F6.
•Press Esc while you are in any of the menu options to go to the Exit menu.
•In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.
Chapter 221
Page 32
Aspire 5741/5741G BIOS
Information
The Information screen displays a summary of the computer hardware information.
InsydeH20 Setup Utility Rev. 3.5
MainBoot
SecurityInformation
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
CPU Type
CPU Type
CPU Speed
CPU Speed
HDD Model Name:
HDD Model Name:
HDD Serial Number:
HDD Serial Number:
ATAPI Model Name:
ATAPI Model Name:
System BIOS Version:
System BIOS Version:
KBC BIOS Version:
KBC BIOS Version:
VGA BIOS Version:
VGA BIOS Version:
Serial Number:
Serial Number:
Asset Tag Number:
Asset Tag Number:
Product Name:
Product Name:
Manufacturer Name:
Manufacturer Name:
UUID:
UUID:
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
2.13GHz
2.13GHz
WDC WD3200BEVT-22A23T0
WDC WD3200BEVT-22A23T0
WD-WXB0AA9N9724
WD-WXB0AA9N9724
HL-DT-STDVDRAM GT30N
HL-DT-STDVDRAM GT30N
V0.11
V0.11
V0.11
V0.11
Intel V1946
Intel V1946
NEW7021011001268A81601
NEW7021011001268A81601
Aspire 5741/5741G
Aspire 5741/5741G
Acer
Acer
B2106CB0F07AD23E6BB3705AB616A3F9
B2106CB0F07AD23E6BB3705AB616A3F9
Exit
Help
F1
Exit
ESC
NOTE: The screen above is for your reference only. Actual values may differ according to model.
The table below describes the parameters in this screen.
ParameterDescription
CPU TypeThis field shows the CPU type and speed of the system.
CPU SpeedThis field shows the speed of the CPU.
HDD Model NameThis field shows the model name of HDD installed on primary IDE
HDD Serial NumberThis field displays the serial number of HDD installed on primary IDE
ATAPI Model NameThis field shows the model name of the Optical device installed in
System BIOS VersionDisplays system BIOS version.
KBC BIOS VersionThis field displays the KBC firmware version of the system.
VGA BIOS VersionThis field displays the VGA firmware version of the system.
Serial NumberThis field displays the serial number of this unit.
Asset Tag NumberThis field displays the asset tag number of the system.
Product NameThis field shows product name of the system.
Manufacturer NameThis field displays the manufacturer of this system.
UUIDUniversally Unique Identifier (UUID) is an identifier standard used in
Select Item
Select Menu
master.
master.
the system.
software construction, standardized by the Open Software
Foundation (OSF) as part of the Distributed Computing Environment
(DCE).
F5/F6
Enter
Change Values
SelectSubMenu
Setup Default
F9
Save and Exit
F10
22Chapter 2
Page 33
Main
The Main screen allows the user to set the system time and date as well as enable and disable boot options
and recovery.
InsydeH20 Setup Utility Rev. 3.5
Information
System Time:
System Time:
System Date:
System Date:
Total Memory:
Total Memory:
Video Memory:
Video Memory:
Quiet Boot
Quiet Boot
Network Boot
Network Boot
F12 Boot Menu
F12 Boot Menu
D2D Recovery
D2D Recovery
SATA Mode
SATA Mode
Display Mode
Display Mode
Main
Security
Boot
[19:10:59]
[19:10:59]
[2/22/2010]
[2/22/2010]
4096 MB
4096 MB
128 MB
128 MB
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Disabled]
[Disabled]
[Enabled]
[Enabled]
[AHCI Mode]
[AHCI Mode]
[Switchable Graphics]
[Switchable Graphics]
Exit
Item Specific Help
This is the help for the
hour field. Valid range
is from 0 to 23.
/INCREASE
REDUCE
: F5/F6
Help
F1
Exit
ESC
NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are displayed with 24-
System DateSets the system date.Format MM/DD/YYYY
Total Memory
Video Memory
Quiet BootQuiet Boot replaces the customary technical messages
Network BootEnables, disables the system boot from LAN (remote
F12 Boot MenuEnables, disables Boot Menu during POST.Option: Enabled or Enabled
D2D RecoveryEnables, disables D2D Recovery function. The function
SATA ModeControl the mode in which the SATA controller should
Display ModeControl the graphics display mode.
Select Item
Select Menu
hour format.
Displays the total memory available.
Displays the available memory for Video.
during POST with a more visually pleasing and
comfortable display (OEM Logo screen).
server).
allows the user to create a hidden partition on hard disc
drive to store operation system and restore the system
to factory defaults.
operate.
Note: Switchable Graphis is displayed as an option if
supported by the system.
F5/F6
Enter
Change Values
SelectSubMenu
Setup Default
F9
Save and Exit
F10
Format: HH:MM:SS
(hour:minute:second)
(month/day/year)
N/A
N/A
Option: Enabled or
Disabled
Option: Enabled or
Disabled
Option: Enabled or
Disabled
Option: AHCIMode or IDE
Mode
Options: Integrated
Graphics, Discrete
Graphics or Switchable
Graphics
Chapter 223
Page 34
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
InsydeH20 Setup Utility Rev. 3.5
Information
Supervisor Password Is:
Supervisor Password Is:
User Password Is:
User Password Is:
HDD Password Is:
HDD Password Is:
Set Supervisor Password
Set Supervisor Password
Set User Password
Set User Password
Set HDD0 Password
Set HDD0 Password
Password on Password
Password on Password
MainBoot
Security
Exit
Clear
Clear
Clear
Clear
Clear
Clear
[Enabled]
[Enabled]
Item Specific Help
Install or Change the
password and the length
of password must be less
than eight words.
Help
F1
Exit
ESC
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Supervisor Password IsShows the setting of the Supervisor passwordClear or Set
User Password IsShows the setting of the user password.Clear or Set
HDD0 Password IsShows the setting of the hard disk password.Clear or Set
Set Supervisor PasswordPress Enter to set the supervisor password. When set,
Set User PasswordPress Enter to set the user password. When user
Set HDD PasswordEnter HDD Password.N/A
Password on PasswordDefines whether a password is required or not while the
Select Item
Select Menu
this password protects the BIOS Setup Utility from
unauthorized access. The user can not either enter the
Setup menu nor change the value of parameters.
password is set, this password protects the BIOS Setup
Utility from unauthorized access. The user can enter
Setup menu only and does not have right to change the
value of parameters.
events defined in this group happened. The following
sub-options are all requires the Supervisor password
for changes and should be grayed out if the user
password was used to enter setup.
F5/F6
Enter
Change Values
SelectSubMenu
Setup Default
F9
Save and Exit
F10
N/A
N/A
Disabled or
Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
24Chapter 2
Page 35
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:
Set Supervisor Password
Enter New Password [ ][ ]
Confirm New Password [ ]
2.Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric
characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:
Set Supervisor Password
Enter Current Password [ ][ ]
Enter New Password [ ]
Confirm New Password [ ][ ]
2.Type the current password in the Enter Current Passwor d fi el d an d press Enter.
3.Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Chapter 225
Page 36
Changing a Password
1.Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears.
Set Supervisor Password
Enter Current Password [ ][ ]
Enter New Password [ ]
Confirm New Password [ ][ ]
2.Type the current password in the Enter Current Passwor d fi el d an d press Enter.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
Setup Notice
Changes have been saved.
[Continue][Continue]
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
Setup Warning
Invalid Password.
[Continue][Continue]
If the new password and confirm new password strings do not match, the screen will display the following
message.
Setup Warning
Passwords do not match.
Re-enter password.
[Continue][Continue]
26Chapter 2
Page 37
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.
Select Boot Devices to select specific devices to support boot.
InsydeH20 Setup Utility Rev. 3.5
Information
Boot priority order:
Boot priority order:
MainBoot
Security
Exit
Item Specific Help
1. IDE0 : TOSHIBA MK3265GSX
1. IDE0 : TOSHIBA MK3265GSX
2. IDE1 : TSSTcorp CDDVDW TS-L633C
2. IDE1 : TSSTcorp CDDVDW TS-L633C
3. USB FDD :
3. USB FDD :
4. Network Boot : LEGACY PCI DEVICE
4. Network Boot : LEGACY PCI DEVICE
5. USB HDD :
5. USB HDD :
6. USB CDROM :
6. USB CDROM :
F1
ESC
Help
Exit
Select Item
Select Menu
F5/F6
Enter
Change Values
SelectSubMenu
Use < > or < > to select
a device, then press
<F5> to move it down the
list, or <F6> to move
it up the list. Press
<Esc> to escape the menu
Setup Default
F9
Save and Exit
F10
Chapter 227
Page 38
Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.
InsydeH20 Setup Utility Rev. 3.5
Information
Exit Saving Changes
Exit Saving Changes
Exit Discarding Changes
Exit Discarding Changes
Load Setup Defaults
Load Setup Defaults
Discard Changes
Discard Changes
Save Changes
Save Changes
MainBoot
Security
Exit
Item Specific Help
Exit System Setup and
save your changes.
Help
F1
Exit
ESC
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes.
Exit Discarding
Changes
Load Setup DefaultLoad default values for al l SETUP ite m.
Discard ChangesLoad previous values for all SETUP items.
Save ChangesSave Setup Data.
Select Item
Select Menu
Exit utility without saving setup data.
F5/F6
Enter
Change Values
SelectSubMenu
Setup Default
F9
Save and Exit
F10
28Chapter 2
Page 39
BIOS Flash Utilities
The BIOS flash memory update is required for the following conditions:
•New versions of system programs
•New features or options
•Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS Flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Flash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash.
NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not
contain enough power to finish BIOS Flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Flash.
1.Prepare a bootable diskette.
2.Copy the Flash utilities to the bootable diskette.
3.Then boot the system from the bootable diskette. The Flash utility has auto-execution function.
Chapter 229
Page 40
DOS Flash Utility
Perform the following steps to use the DOS Flash Utility:
1.Press F2 during boot to enter the Setup Menu.
2.Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move
USB HDD to position 1.
InsydeH20 Setup Utility Rev. 3.5
Information
Boot priority order:
Boot priority order:
MainBoot
Security
Exit
Item Specific Help
1. IDE0 : TOSHIBA MK3265GSX
1. IDE0 : TOSHIBA MK3265GSX
2. IDE1 : TSSTcorp CDDVDW TS-L633C
2. IDE1 : TSSTcorp CDDVDW TS-L633C
3. USB FDD :
3. USB FDD :
4. Network Boot : LEGACY PCI DEVICE
4. Network Boot : LEGACY PCI DEVICE
5. USB HDD :
5. USB HDD :
6. USB CDROM :
6. USB CDROM :
Help
F1
Exit
ESC
3.Execute the BIOS.BAT batch file to update BIOS.
The flash process begins as shown.
Select Item
Select Menu
F5/F6
Enter
Change Values
SelectSubMenu
Use < > or < > to select
a device, then press
<F5> to move it down the
list, or <F6> to move
it up the list. Press
<Esc> to escape the menu
Setup Default
F9
Save and Exit
F10
30Chapter 2
Page 41
4.In flash BIOS, the message Please do not remove AC Power Source displays.
NOTE: If the AC power is not connected, the following message displays.
Plug in the AC power to continue.
5.Flash is complete when the message Flash programming complete displays.
Chapter 231
Page 42
WinFlash Utility
Perform the following steps to use the WinFlash Utility:
1.Double-click the WinFlash executable.
2.Click OK to begin the update. A progress screen displays.
32Chapter 2
Page 43
Remove HDD/BIOS Password Utilities
This section provides you with details about removing HDD/BIOS password:
Remove HDD Password:
If you key in the wrong HDD password three times, an error is generated.
To reset the HDD password, perform the following steps:
1.After the error is displayed, select the Enter Unlock Password option on th e screen.
2.An Encode key is generated for unlocking utilities. Note down this key.
3.Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format UnlockHD
[Encode code] with the code noted in the previous step, as follows:
UnlockHD 76943488
4.The command generates a password which can be used for unlocking the HDD.
Password : 46548274
5.Key in the password from the previous step to unlock the HDD as shown.
Chapter 233
Page 44
Removing BIOS Passwords:
To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the
RTC_RST point.
Cleaning BIOS Passwords
To clean the User or Supervisor passwords, perform the following steps:
1.From a DOS prompt, execute clnpwd.exe
2.Press 1 or 2 to clean the desired password shown on the screen.
The onscreen message determines whether the function is successful or not.
34Chapter 2
Page 45
Using Boot Sequence Selector
The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot
Sequence Selector, perform the following steps:
1.Enter into DOS.
2.Execute BS.exe to display the usage screen.
3.Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to
change the boot sequence to HDD | CD ROM | LAN | Floppy.
Chapter 235
Page 46
Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI
pool for hardware management.
When the BIOS displays Verifying DMI poo l data it is checking that the table correlates with the hardware
before sending to the operating system (Windows, etc.).
To update the DMI Pool, perform the following steps:
1.Boot into DOS.
2.Execute dmitools. The following messages report to screen to confirm completion:
•dmitools /r ==> Read dmi string from bios
•dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16 characters)
•dmitools /wp xxxx ==> Write product name to eeprom (max. 16 characters)
•dmitools /ws xxxx ==> Write serial number to eeprom (max. 22 characters)
•dmitools /wu xxxx ==> Write uuid to eeprom
•dmitools /wa xxxx ==> Write asset tag to eeprom (max. 32 characters)
The following examples show the commands and the corresponding output information.
Read DMI Information from Memory
Input:
dmitools /r
Output:
Manufacturer (Type1, Offset04h): Acer
Product Name (Type1, Offset05h): TravelMate xxxxx
Serial Number (Type1, Offset07h): 01234567890123456789
UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Asset Tag (Type3, Offset04h): Acet Asstag
Write Product Name to EEPROM
Input:
dmitools /wp Acer
Write Serial Number to EEPROM
Input:
dmitools /ws 01234567890123456789
4 ). Write UUID to EEPROM ( Create UUID from Intel WFM20.pdf )
Input:
dmitools /wu
5). Write Asset Tag to EEPROM
Input:
dmitools /wa Acet Asstag
NOTE: When using any of the Write options, restart the system to make the new DMI data effective.
36Chapter 2
Page 47
Using the LAN MAC EEPROM Utility
You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode.
1.Use a text editor (for example: Notepad) to open the MAC.CFG file. You can see the MAC.CFG contents
as below:
WriteData = ‘001122334455'MAC value
StartAddr=7AMAC address
WriteLeng=6MAC value length
KeepByte=0don’t care
2.In DOS mode, run the MAC.BAT file to write MAC values to eeprom.
Chapter 237
Page 48
38Chapter 2
Page 49
Machine Disassembly and Replacement
IMPORTANT: The outside housing and color may vary from the mass produced model.
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
•Wrist grounding strap and conductive mat for preventing electrostatic discharge
•Flat screwdriver
•Philips screwdriver
•Plastic flat screwdriver
•Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3
Chapter 339
Page 50
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Place the system on a flat, stable surface.
4. Remove the battery pack.
40Chapter 3
Page 51
Disassembly Process
IMPORTANT: The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD
Module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced.
The disassembly process is divided into the following stages:
•External module disassembly
•Main unit disassembly
•LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.
IMPORTANT: The outside housing and color may vary from the mass produced model.
External Modules Disassembly Flowchart
The flowchart below gives you a graphic representation of the external module disassembly sequence and
instructs you on the components that need to be removed during servicing. For example, if you want to remove
the keyboard, you must first remove the switch board.
1. Turn computer over. Slide the battery lock in the direction shown.
2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main
unit (2).
2
1
NOTE: Please follow local regulations for disposal.
Chapter 343
Page 54
Removing the SD Dummy Card
1. Push the SD dummy card all the way in to eject it.
2. Pull it out from the slot.
44Chapter 3
Page 55
Removing the Optical Drive Module
1. See “Removing the Battery Pack” on page 43.
2. Remove the screw securing the ODD module.
StepSizeQuantityScrew Type
ODD ModuleM2.5*81
3. Pull the optical drive module out from the chassis.
Chapter 345
Page 56
4. Remove the two (2) screws securing the ODD bracket and remove the ODD bracket from the optical disk drive
module.
StepSizeQuantityScrew Type
ODD BracketM2*32
5. Remove the ODD bezel by prying the top edge away and clear of the module.
46Chapter 3
Page 57
Removing the Logic Lower Door
1. Remove two (2) screws from the logic lower door.
StepSizeQuantityScrew Type
Logic lower doorM2.5*82
2. Lift the door beginning from the inner edge as shown.
3. Lift the door clear of the device, exposing the HDD, DIMM, and WLAN modules.
Chapter 347
Page 58
Removing the 3G Cover
1. Remove one (1) screw from the 3G Cover.
StepSizeQuantityScrew Type
3G CoverM2.5*81
2. Lift the 3G Cover from the right edge first, then remove completely.
48Chapter 3
Page 59
Removing the DIMM Module
1. See “Removing the Logic Lower Door” on page 47.
2. Push out the release latches on both sides of the DIMM socket to release the DIMM module.
3. Remove the DIMM module.
4. Repeat steps 2 and 3 for the second DIMM module if present.
Chapter 349
Page 60
Removing the WLAN Module
1. See “Removing the Logic Lower Door” on page 47.
2. Disconnect the antenna cables from the WLAN Board.
NOTE: Cable placement is Black to the MAIN terminal and White to the AUX terminal.
3. Move the antenna away and remove the two (1) screws to release the WLAN Board.
StepSizeQuantityScrew Type
WLAN ModuleM2*31
50Chapter 3
Page 61
4. Detach the WLAN Board from the WLAN socket.
NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
Chapter 351
Page 62
Removing the Hard Disk Drive Module
1. See “Removing the Logic Lower Door” on page 47.
2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface.
3. Lift the HDD Module clear of the HDD bay.
NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
52Chapter 3
Page 63
4. Remove the four (4) screws (two each side) securing the hard disk to the carrier.
StepSizeQuantityScrew Type
HDD CarrierM3*34
5. Remove the HDD from the carrier.
Chapter 353
Page 64
Main Unit Disassembly Process
Main Unit Disassembly Flowchart
Remove External
Modules before
proceeding
Remove
Power Board
Remove
Left Speaker
Module
Remove
Right Speaker
Module
Upper
Cover
Remove
Keyboard
Remove
Upper Cover
Remove
TouchPad
Bracket
Remove
USB Board
Remove
Card Reader
Board
Lower
Cover
Remove
Mainboard
Remove
Thermal Module
Remove
CPU
Remove
USB Board
Screw List
StepScrewQuantityPart No.
Upper CoverM2.5*5786.PSV02.001
Lower CoverM2.5*81186.PSV02.002
Battery BayM2*3486.PSV02.004
Left Speaker ModuleM2*3286.PSV02.004
Right Speaker ModuleM2*3286.PSV02.004
Power BoardM2*3286.PSV02.004
Card ReaderM2*3186.PSV02.004
USB BoardM2*3186.PSV02.004
TouchPad BracketM2*3186.PSV02.004
MainboardM2.5*5186.PSV02.001
Thermal ModuleM1.98*3486.PSV02.006
54Chapter 3
Page 65
Removing the Keyboard
1. Unlock the six (6) keyboard locks.
2. Pry up the centre of the Keyboard and rotate it upward away from the Upper Cover.
3. Turn the keyboard over on to the TouchPad area to expose the FFC connector.
Chapter 355
Page 66
4. Open the locking latch and disconnect the FFC from the mainboard.
5. Lift the keyboard clear of the Upper Cover.
56Chapter 3
Page 67
Removing the Upper Cover
1. See “External Module Disassembly Process” on page 42.
2. Turn the computer over. Remove the eleven (11) screws on the lower cover and four (4) screws from the
battery bay.
StepSizeQuantityScrew Type
Upper Cover (red
callout)
M2.5*811
Battery Bay
(green callout)
M2*34
Chapter 357
Page 68
3. Turn the computer over and disconnect the following four (4) cables from the Mainboard.
B
A
C
D
58Chapter 3
Page 69
4. Release the locking latch on A.5. Disconnect A as shown.
6. Release the locking latch on B and remove the ca ble as shown.
7. Release the locking latch on C and remove the
cable as shown.
NOTE: Avoid pulling on cables directly to prevent damage to the connectors.
NOTE: Use the pull-tabs on FFCs whenever available to prevent damage.
Chapter 359
8. Release the locking latch on D and remove the
cable as shown.
Page 70
9. Remove the seven (7) screws on the Upper Cover as shown.
StepSizeQuantityScrew Type
Upper CoverM2.5*57
10. Starting at the top right side of the cover, pry ap art the Upper and Lower Covers as shown. Work along the front
edge of the casing to the left as shown, then lift the Upper Cover clear of the Lower Cover.
60Chapter 3
Page 71
Removing the Left Speaker Module
1. See “Removing the Upper Cover” on page 57.
2. Locate the Left Speaker Module on the Upper Cover as shown.
3. Remove two (2) screws from the left speaker module.
StepSizeQuantityScrew Type
Left Speaker
Module
4. Remove the Speaker cable from the cable channel. Ensure that the cable is free from all cable clips.
M2*32
Chapter 361
Page 72
5. Lift the Speaker clear of the Upper Cover.
62Chapter 3
Page 73
Removing the Right Speaker Module
1. See “Removing the Upper Cover” on page 57.
2. Locate the Right Speaker Module on the Upper Cover as shown.
3. Remove the two (2) securing screws from the Right Speaker Module.
StepSizeQuantityScrew Type
Right Speaker
Module
4. Remove the Right Speaker Module cable from the cable channel. Ensure that the cable is free from all cable
clips.
Chapter 363
M2*32
Page 74
5. Lift the Right Speaker Module clear of the device.
64Chapter 3
Page 75
Removing the Power Board
1. See “Removing the Upper Cover” on page 57.
2. Turn the upper cover over and remove the power board cable. Pass the cable through the upper cover as
shown.
3. Remove two (2) screws from the power board.
StepSizeQuantityScrew Type
Power boardM2*32
4. Remove the power board assembly and lift the power board clear of the device.
Chapter 365
Page 76
Removing the TouchPad Bracket
IMPORTANT: The TouchPad Board cannot be removed individually. To replace the TouchPad Board, replace the
entire Upper Cover.
1. See “Removing the Upper Cover” on page 57.
2. Lift the FFC to detach the adhesive securing the cable to the Upper Cover.
3. Release the FFC locking latch and disconnect the TouchPad FFC from the cover.
66Chapter 3
Page 77
4. Remove the one (1) screw from TouchPad bracket.
StepSizeQuantityScrew Type
TouchPad BracketM2*31
5. Pry the Touchpad bracket off the adhesive and remove it as shown.
Chapter 367
Page 78
Removing the Card Reader Board
1. See “Removing the Upper Cover” on page 57.
2. Unlock the mainboard to card reader cable connector.
3. Remove one (1) screw from the card reader board.
StepSizeQuantityScrew Type
Card ReaderM2*31
4. Lift the card reader board clear of the device.
68Chapter 3
Page 79
Removing the USB Board
1. See “Removing the Upper Cover” on page 57.
2. Unlock the mainboard to USB cable connector.
3. Remove one (1) screw from the USB board.
StepSizeQuantityScrew Type
USBM2*31
4. Lift the USB board clear of the device.
Chapter 369
Page 80
Removing the Bluetooth Board
1. See “Removing the Upper Cover” on page 57.
2. Pry the Bluetooth board from the adhesive.
3. Disconnect the mainboard to Bluetooth cable.
4. Lift the Bluetooth board away from the cable channel as shown.
70Chapter 3
Page 81
Removing the Mainboard
1. See “Removing the Upper Cover” on page 57.
2. Unlock the microphone cable connector and disconnect the cable.
3. Disconnect the LVDS cable.
Chapter 371
Page 82
4. Remove the one (1) securing screw from the Mainboard.
StepSizeQuantityScrew Type
MainboardM2.5*51
5. Lift the right edge of the mainboard first to free it from the lower case, without removing the mainboard
completely from the chassis.
CAUTION: Do not remove the mainboard completely. The mainboard is still connected to the chassis.
72Chapter 3
Page 83
6. Carefully turn the mainboard over and place it on a clean, dust-free surface.
CAUTION: Do not use excessive force when turning the mainboard over as it is still connected to the chassis
by the power cable.
7. Disconnect the power cable.
8. Remove the mainboard from the chassis and turn it over.
NOTE: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in the previous
image. Please detach the Circuit board and follow local regulations for disposal.
Chapter 373
Page 84
9. Remove the adhesive tape from the bluetooth cable.
10. Unlock the connector and disconnect the bluetooth to mainboard cable.
74Chapter 3
Page 85
Removing the Thermal Module
1. See “Removing the Upper Cover” on page 57.
2. Disconnect the fan cable.
3. Remove the four (4) securing screws (in reverse numerical order from screw 4 to 1) from the Thermal Module.
2
4
StepSizeQuantityScrew Type
Thermal ModuleM1.98*34
1
3
Chapter 375
Page 86
4. Carefully lift the Thermal Module clear of the Mainboard.
76Chapter 3
Page 87
Removing the CPU
IMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may
malfunction. Place the CPU on a clean, dry surface when it is not installed.
1. See “Removing the Thermal Module” on page 75.
2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° counter-clockwise as shown.
2. Turn the device over and pass the black and white antenna cables through the lower cover.
3. Free the black and white antenna cables from the cable channel as shown.
4. Continue removing the white antenna cable from the cable channel.
Chapter 379
Page 90
5. Remove the LVDS cable from the cable channel.
6. Remove the adhesive tape from the black antenna cable.
7. Free the cable from the cable channel as shown.
80Chapter 3
Page 91
8. Remove four (4) screws from the LCD assembly.
StepSizeQuantityScrew Type
LCD assemblyM2.5*84
9. Remove the LCD assembly from the lower cover.
Chapter 381
Page 92
Removing the LCD Bezel
1. See “Removing the LCD Assembly” on page 79.
2. Remove the two bezel screw caps and screws.
StepSizeQuantityScrew Type
LCD BezelM2.5*62
3. Starting from the bottom edge of the bezel, pry the bezel upwards and away from the panel. Work along the
right side toward the top of the bezel, prying the covers apart. Continue along the top edge and down the left
side to remove the bezel.
NOTE: If necessary, use a pry to lift up the outside edges of the bezel.
82Chapter 3
Page 93
Removing the Camera Module
1. See “Removing the LCD Assembly” on page 79.
2. Locate the Camera Module at the top of the LCD Module and disconnect the camera cable.
3. Remove the Camera from the module.
Chapter 383
Page 94
Removing the LCD Panel
1. See “Removing the Camera Module” on page 83.
2. Remove the two (2) securing screws from the LCD Panel.
StepSizeQuantityScrew Type
LCD PanelM2.5*62
3. Remove the adhesive strip holding the cables in place.
4. Remove the cable from the LCD Module as shown.
84Chapter 3
Page 95
5. Lift the LCD Panel clear of the module.
Chapter 385
Page 96
Removing the LCD Brackets and FPC Cable
1. See “Removing the LCD Panel” on page 84.
2. Remove the six (6) securing screws (three on each side) from the LCD Panel brackets.
StepSizeQuantityScrew Type
LCD BracketsM2*36
3. Remove the LCD brackets by pulling away from the LCD Panel.
86Chapter 3
Page 97
4. Turn the LCD panel over to expose the rear. Pull the cable up as shown.
5. Remove the adhesive tape from the cable.
6. Peel back the mylar securing the LVDS cable.
Chapter 387
Page 98
7. Disconnect the LVDS cable from the panel.
88Chapter 3
Page 99
Removing the Microphone Cable
1. See “Removing the LCD Panel” on page 84.
2. Remove the cable bundle from the hinge channel.
3. Peel back the foil tabs and remove the microphone cable from the cable channel.
4. Continue removing the cable from the cable channel.
Chapter 389
Page 100
5. Lift the microphone set clear of the panel.
90Chapter 3
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