The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
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VI
Page 7
System Specifications
Features
Operating system
• Windows Vista™ Home Premium
• Windows Vista™ Home Basic
Platform
• Intel Centrino Duo mobile technology, featuring:
supporting simultaneous multiwindow viewing via Acer GridVista™
• 8 ms response time
• Mobile Intel 945GM/943GML Express Chipset with integrated 3D graphics, featuring Intel Graphics
Media Accelerator (GMA) 950 with up to 224 MB of shared system memory, supporting Microsoft
DirectX 9 and PCI Express (for selected models) (AS5310/AS5710Z) or
• ATI Mobility™ Radeon HD 2300 with up to 896 MB of HyperMemory™ (128 MB of dedicated GDDR2
VRAM, up to 768 MB of shared system memory) supporting Microsoft DirectX 9 and PCI Express
(AS5710)
NOTE: Models shipped with Windows Vista™ Starter Edition only support Acer eRecovery Management.
• Acer Arcade™*
• Acer Arcade Deluxe™* featuring DV Wizard, SportsCap, VideoMagician and DVDivine
• Acer Crystal Eye
• Acer GridVista™*
• Acer Launch Manager
• Acer Video Conference Manager
• Adobe Reader
• CyberLink PowerDVD
• CyberLink PowerProducer*
• Norton Internet Security™
• NTI CD-Maker™
• Acer GameZone
• Microsoft Works 8.5 with Office Home and Student 2007 Trial
NOTE: * Models shipped with Windows Vista™ Starter Edition do not support this feature.
NOTE: Software listed above is for reference only. The exact configuration of your PC depends on the model
purchased.
Environment
• Temperature:
• Operating: 5ºC to 35ºC
• Non-operating: -20ºC to 65ºC
• Humidity (non-condensing):
Chapter 13
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• Operating: 20%~80%
• Non-operating: 20%~80%
System compliance
• Wi-Fi
• ACPI
• Mobile PC 2002
• DMI 2.0
NOTE: The specifications listed above are for reference only. The exact configuration of your PC depends on
the model purchased.
4Chapter 1
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System Block Diagram
Chapter 15
Page 12
Board Layout
1
2 3 4
5
7
8
9
6
10
14
12
13
11
Top View
1
234
8
9
7
10
10
5
6
13
13
14
14
11
11
12
12
1JP1LCD Connector8JP2Mainboard to Button Board
2JP3Speaker (Left) Connector9JP36Mainboard to LED Board
3JP34Speaker (Right) Connector10JP9PCI Express Card Socket
4JP4Internal MIC Connector11LED1Power/Suspend LED
5U5South Bridge (ICH7M)12LED2Battery Charge/Discharge LED
6JP6Internal Track-Pad Connector13JP11Mainboard to USB Board
Note: Express Cards are third generation
of PC cards, hot-swapable and maller than
previous PC Cards. Designed for both
desktop and mobile use, Express Cards
use either USB 2.0 or a single lane PCI
Express technology that provides 500
Mbytes/sec total throughput. Formerly
code named “NEWCARD,” Express Cards
are 5mm thick like Type II PC Cards, but do
not use the same 86x54mm footprint.
Express Cards come in 75x54mm and
75x34mm sizes. Express Card/54 slot
means this notebook accepts 75x54mm
Express Cards.
Right View
#IconItemDescription
12 USB 2.0 portsConnect to USB 2.0 devices (e.g., USB
mouse, USB camera).
10Chapter 1
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2Optical driveInternal optical drive; accepts CDs or DVDs
(slot-load or tray-load depending on
model).
3Optical disk access
indicator
4Optical drive eject
button
5Emergency eject holeEjects the optical drive tray when the
6Modem (RJ-11) portConnects to a phone line.
Lights up when the optical drive is active.
Ejects the optical disk from the drive.
computer is turned off.
Rear view
#IconItemDescription
1DC-in jackConnects to an AC adapter.
2Ventilation slotsEnable the computer to stay cool, even
after prolonged use.
Base view
#ItemDescription
1Battery bayHouses the computer’s battery pack.
2Battery release latchReleases the battery for removal.
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3Battery lockLocks the battery in position.
4Hard disk bayHouses the computer’s hard disk (secured with screws)
5Ventilation slots and
cooling fan
Enable the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the opening of the fan.
Indicators
The computer has several easy-to-read status indicators.
The front panel indicators are visible even when the computer cover is closed up.
IconFunctionDescription
PowerLights up when the computer is on.
BatteryLights up when the battery is being charged.
Wireless LANIndicates the status of wireless LAN communication.
BluetoothIndicates the status of Bluetooth communication.
HDDIndicates when the hard disc or optical drive is active.
Num lockLights when Num Lock is activated.
Cap lockLights when Cap Lock is activated
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows
green when in AC mode.
12Chapter 1
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Easy-Launch Buttons
To the top of the keyboard there are four easy-launch buttons: Web browser, mail, arcade buttons and an
Empowering Key “.
Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email
and Internet programs, but can be reset by users. To set the Web browser and mail buttons, run the Launch
Manager.
The following teaches you how to use the touchpad:
• Move your finger across the touchpad (2) to move the cursor.
• Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse. T apping on
the touchpad is the same as clicking the left button.
• The center (3) button to mimics your cursor pressing on the righ t scroll bar of Windows applications.
then use finger on
the touchpad to
drag the cursor.
Access context
menu
ScrollClick and hold to
Click once
same speed as
double-clicking the
mouse button)
Tap twice (at the
same speed as
double-clicking a
mouse button); rest
your finger on the
touchpad on the
second tap and
drag the cursor.
move up/down/left/
right.
NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to
finger movements; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the touchpad’s responsiveness.
14Chapter 1
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Using the Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, one Windows key and
twelve function keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed are in uppercase.
Num lock
<Fn>+<F11>
Scroll lock
<Fn>+<F12>
When Num Lock is on, the embedded keypad is in numeric mode. The
keys function as a calculator (complete with the arithmetic operators +, -, *,
and /). Use this mode when you need to do a lot of numeric data entry. A
better solution would be to connect an external keypad.
When Scroll Lock is on, the screen moves one line up or down when you
press the up or down arrow keys respectively. Scroll Lock does not work
with some applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired AccessNum Lock OnNum Lock Off
Number keys on embedded
keypad
Cursor-control keys on
embedded keypad
Main keyboard keysHold <Fn> while typing le tters
Type numbers in a normal
manner.
Hold <Shift> while using
cursor-control keys.
on embedded keypad.
Hold <Fn> while using cursorcontrol keys.
Type the letters in a normal
manner.
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Windows Keys
The keyboard has one key that performs Windows-specific functions.
KeyIconDescription
Windows keyPressed alone, this key has the same effect as clicking on the
Windows Start button; it launches the Start menu. It can also be used
with other keys to provide a variety of function:
+ <Tab> Activates next taskbar button.
+ <E> Opens the My Computer window
+ <F1> Opens Help and Support.
+ <F> Opens the Search: All Files dialog box.
+ <R> Opens the Run dialog box.
+ <M> Minimizes all windows.
<Shift>+ + <M> Undoes the minimize all windows action.
This key has the same effect as clicking the right mouse button; it
Application key
opens the application’s context menu.
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output, and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hot KeyIconFunctionDescription
<Fn>+<F1>Hot key helpDisplays help on hot keys.
<Fn>+<F2>Acer eSettingsLaunches the Acer eSettings in Acer eManager.
<Fn>+<F3>Acer ePower
Management
<Fn>+<F4>SleepPuts the computer in Sleep mode.
Launches the Acer ePower Management in Acer
Empowering Technology. See “Acer Empowering Technology” on page 18.
16Chapter 1
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Hot KeyIconFunctionDescription
<Fn>+<F5>Display toggleSwitches display output between the display screen,
<Fn>+<F6>Screen blankTurns the display screen backlight off to save power.
<Fn>+<F7>Touchpad toggleTurns the internal touchpad on and off.
<Fn>+<F8>Speaker toggleTurns the speakers on and off.
<Fn>+<x>Brightness upIncreases the screen brightness.
<Fn>+<z>Brightness downDecreases the screen brightness
<Fn>+<Home>Play/PausePlays or pauses the media.
<Fn>+<Pg Up>StopStops the media playing.
external monitor (if connected) and both.
Press any key to return.
<Fn>+<Pg Dn>PreviousReturns to previous media file.
<Fn>+<End>NextJumps to next media file.
Special Key
You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.
To type:
The Euro symbol
1. Open a text editor or word processor.
2.Either directly press the <> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
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The US dollar sign
1.Open a text editor or word processor.
2.Either directly press the <> key at the bottom-right of the keyboard, or hold <Shift> and then press the
<4> key at the upper-center of the keyboard.
NOTE: This function varies by the operating system version.
18Chapter 1
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Acer Empowering Technology
Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and
manage your new Acer notebook. It features the following handy utilities:
TAcer eNet Management hooks up to location-based networks intelligently.
TAcer ePower Management extends battery power via versatile usage profiles.
TAcer eAudio Management allows you to easily control the enhanced sound effects of Dolby® Home
Theater™ on your system.
TAcer ePresentation Management connects to a projector and adjusts display settings conveniently.
TAcer eDataSecurity Management protects data with passwords and advanced encryption algorithms.
TAcer eLock Management limits access to external storage media.
TAcer eRecovery Management backs up and recovers data flexibly, reliably and completely.
TAcer eSettings Management accesses system information and adjusts settings easily.
For more information, press the <> key to launch the Empowering Technology toolbar, then click on the
appropriate utility and select the Help or Tutorial function.
Empowering Technology password
Before using Acer eLock Management and Acer eRecovery Management, you must initialize the Empowering
Technology password. Right-click on the Empowering Technology toolbar and select “Password Setup” to do
so. If you do not initialize the Empowering Technology password, you will be prompted to do so when running
Acer eLock Management or Acer eRecovery Management for the first time.
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Acer eNet Management
Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a
variety of locations. To access this utility, either click on the “Acer eNet Management” icon on your notebook,
or start the program from the Start menu. You also have the option to set Acer eNet Management to start
automatically when you boot up your PC.
Acer eNet Management automatically detects the best settings for a new location, while offering you the
freedom to manually adjust the settings to match your needs.
Acer eNet Management can save network settings for a location to a profile, and automatically switch to the
appropriate profile when you move from one location to another. Settings stored include network connection
settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings.
Security and safety concerns mean that Acer eNet Management does not store username and password
information.
20Chapter 1
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Acer ePower Management
Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower
Management from the Empowering Technology interface.
AC Mode (Adapter mode)
The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other
settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire
(1394), Wired LAN and Optical Device if supported.
DC Mode (Battery mode)
There are three pre-defined profiles - Balanced, Power Saver, and High Performance. You can also define the
power plan optimized for your needs.
To create new power plan
1. Select a predefined power plan and click the ““ icon shown on the lower left-hand side.
2.Enter the name for the newly created power plan.
3.Select one of the predefined power plan that is closest to what you want.
4.Change the display and sleep settings as desired.
5.Click “OK“ to apply the setting.
6.A new power plan is created.
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Battery status
For real-time battery life estimates based on current usage, refer to the time shown in the “Remaining Battery
Life” field.
For additional power options, click “More Power Options”.
22Chapter 1
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Acer eAudio Management
Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby® Home Theater™
on your system. Select "Movie" or "Game" mode to experience the awesome realism of 5.1-channel surround
sound from just 2 speakers, via Dolby Virtual Speaker technology. "Music" mode lets you enjoy your favorite
tunes, in vivid detail.
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Acer ePresentation Management
Acer ePresentation Management lets you project your computer’s display to an external device or project
using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will
be automatically switched out when an external display is connected to the system.
Acer eDataSecurity Management
Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by
unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and
easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft
Outlook.
The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default
encryption. This encryption will be used to encrypt files by default, or you can choose to enter your won filespecific password when encrypting a file.
NOTE: The password used encrypt a file is the unique key that the system needs to decrypt it. If you lose the
password, the supervisor password is the only other key capable of decrypting the file. If you lose both
passwords, there will be no way to decrypt your encrypted file! Be sure to safeguard all related
passwords!
24Chapter 1
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Chapter 125
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Acer eLock Management
Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy
drives to ensure that data cannot be stolen while your notebook is unattended.
TRemovable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.
TOptica l drive devices - includes any kind of CD-ROM or DVD-ROM drives.
TFloppy disk drives - 3.5-inch disks only.
TInterfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth.
To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the
devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,
until unlocked.
NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or
taking your notebook to an Acer Customer Service Center. Be sure to remember or write down your
password.
26Chapter 1
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Acer eRecovery Management
Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by
the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your
system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you
with:
TPassword protection.
TRecovery of applications and drivers.
TImage/data backup:
• Back up to HDD (set recovery point).
• Back up to CD/DVD.
TImage/data recovery tools:
• Recover from a hidden partition (factory defaults).
• Recover from the HDD (most recent user-defined recovery point).
• Recover from CD/DVD.
For more information, please refer to “Acer eRecovery Management”
NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery
Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To
ensure the best results when recovering your system using a CD or Acer eRecovery Management,
detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer
ezDock.
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Acer eSettings Management
Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health
status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so
your computer runs faster, smoother and better .
Acer eSettings Management also:
TProvides a simple graphical user interface for navigati ng.
TDisplays general system status and advanced monitoring for power users.
To launch the Acer Crystal Eye, double click on the Acer Crystal Eye icon on the screen.
OR
Click Start > All programs > Acer > Acer Crystal Eye. The Acer Crystal Eye capture window appears.
Changing the Acer Crystal Eye resolution
To change the capture resolution, click the displayed resolution button to select the desired resolution.
Using the Acer Crystal Eye as webcam
The Acer Crystal Eye is automatically selected as the capture device of any instant messenger (IM)
application. To use the Acer Crystal Eye as a webcam, open the IM service, then select the video/webcam
feature. You can now broadcast from your location to an IM partner anywhere in the world.
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Using the System Utilities
Start Control Panel Display
Note:
Start Control Panel Display
Settings(2)
Extend my windows desktop onto this monitor
ApplyOK
Start All ProgramsAcer GridVista
NOTE: The system utilities work under Microsoft Windows XP only.
Acer GridVista (dual-display compatible)
NOTE: This feature is only available on certain models.
To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then
select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the
display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows
on the same screen. To access this function, please go to Start > All Programs and click on Acer GridVista.
You may choose any one of the four display settings indicated below:
Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display
compatible, allowing two displays to be partitioned independently.
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
AcerGridVista is simple to set up:
1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
2.Drag and drop each window into the appropriate grid.
3.Enjoy the convenience of a well-organized desktop.
30Chapter 1
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NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's
recommended value.
Launch Manager
Launch Manager allows you to set the four easy-launch buttons (see their locations mentioned in “EasyLaunch Buttons”). Y ou can access the Launch Manager by clicking Start > All Programs > Launch Manager to
start the application.
CoreTM2 Duo processor T7200/T7400/T7600 (4MB, L2 cache 2.0/
2.16/2.33, 667 MHz FSB) or higher
®
CoreTM2 Duo processor T5500/T5600 (2MB, L2 cache 1.66/1.83
Intel
GHz, 667 MHz FSB)
®
Intel
945PM/ 945GM + ICH7M
BIOS
ItemSpecification
BIOS vendorPhoenixBIOS
BIOS Version 1.0
BIOS ROM typeFlash ROM
BIOS ROM size512KB
BIOS package32-pin PLCC
Supported protocolsACPI 1.0b/2.0/3.0, PCI 2.2, System/HDD Password Security Control, INT
13h Extensions, PnP BIOS 1.0a, SMBIOS 2.4, Simple Boot Flag 1.0, Boot
Block, PCI Bus Power Management Interface Specification, USB1.1/2.0,
IEEE 1394 1.0, USB/1394 CD-ROM Boot Up support, PC Card 95
(PCMCIA 3.0 Compliant Device), IrDA 1.0, Intel AC97 CNR Specification,
WfM 2.0, PXE (Preboot Execution Environment), BIS 1.0 (Boot Integrity
Service Application Program Interface), PC99a and Mobile PC2001
Compliant, Intel Enhanced SpeedStep Technology
BIOS password controlSet by setup manual
NOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN function. After
that, power off the system and remove the HDD. Last, reboot the laptop. Then you will see PXE version
displaying on the screen.
Second Level Cache
ItemSpecification
Cache controllerBuilt-in CPU
Cache size2MB
1st level cache controlAlways enabled
2st level cache controlAlways enabled
Cache scheme controlFixed in write-back
32Chapter 1
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System Memory
ItemSpecification
Memory controller
Memory size0MB (no on-board memory)
DIMM socket number2 sockets
Supports memory size per socket2GB
Supports maximum memory size4GB (by two 1024MB SO-DIMM module)
Supports DIMM typeDDR 2 Synchronous DRAM
Supports DIMM Speed667 MHz
Supports DIMM voltage1.8V and 0.9V
Supports DIMM package200-pin soDIMM
Memory module combinationsYou can install memory modules in any combinations as long as they
Built-in Intel
match the above specifications.
®
945GM/PM /943GML
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be
reversed.
LAN Interface
ItemSpecification
ChipsetBroadcom 5787KMLG
Supports LAN protocol10/100/1000 Ethernet
Giga LAN
LAN connector typeRJ45
LAN connector locationLeft side
FeaturesIntegrated 10/100/1000 BASE-T transceiver
Wake on LAN support compliant with ACPI 2.0
PCI v2.2
Modem Interface
ItemSpecification
Data modem data baud rate (bps)56K
Supports modem protocolV.92
Modem connector typeRJ11
Modem connector locationRight side
Bluetooth Interface
ItemSpecification
Chipset
Data throughput723 bps (full speed data rate)
ProtocolBluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG
InterfaceUSB 1.1
Connector typeUSB
Foxconn Bluetooth
specification is ratified).
®
2.0+EDR
Wireless Module 802.11a/b/g/n
ItemSpecification
ChipsetIntel 4965AGN/3945ABG/3945BG
Chapter 133
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Wireless Module 802.11a/b/g/n
ItemSpecification
Data throughput11~54 Mbps
Protocol802.11a+b+g+Draft-n/802.11a+b+g/802.11b+g
InterfacePCI
(c) Emergency Release
Power Requirement
Input Voltage5 V +/- 5 % (Operating)
Audio Interface
ItemSpecification
Audio ControllerRealtek ALC268DD
Audio onboard or optionalBuilt-in
Mono or StereoStereo
Resolution18 bit stereo full duplex
CompatibilityHD audio Interface; S/PDIF output for PCM or AC-3 content
Sampling rate1Hz resolution VSR (Variable Sampling Rate)
Internal microphoneYes
Internal speaker / QuantityYes/2(1.5W speakers)
Supports PnP DMA channelDMA channel 0
DMA channel 1
Supports PnP IRQIRQ10, IRQ11
USB Port
ItemSpecification
ChipsetBuilt-in ICH7M
USB Compliancy Level2.0
OHCIUSB 1.1 and USB 2.0 Host controller
Number of USB port4
Location Two on the left side; two on the right side
Serial port function controlEnable/Disable by BIOS Setup
PCMCIA Port
ItemSpecification
PCMCIA controllerTI PCI 7412
Supports card typeType-II
Number of slotsOne type-II
Access locationLeft side
Chapter 135
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PCMCIA Port
ItemSpecification
Supports ZV (Zoomed Video) portNo ZV support
Supports 32 bit CardBus Yes
System Board Major Chips
Item Controller
Core logic
LANBroadcom 5787
USB 2.0Built in ICH7M
Super I/O controllerNS 87383
MODEMFoxconn Delphi-AM3 3.3v
Bluetooth
Wireless LANFoxconn Atheros XB63 minicard b/g
PCMCIATI PCI 7412
AudioRealtek ALC268
®
PM945/ GM945/ GML943+ICH7M (north bridge)
Intel
Foxconn Delphi 3.3v
®
Foxconn Bluetooth
Fox BRM 4311 Minicard BG
2.0+EDR
Keyboard
ItemSpecification
Keyboard controllerKBC1122
Total number of keypads88-/89-key
Windows logo keyYes
Internal & external keyboard work
simultaneously
Plug USB keyboard to the USB port directly: Yes
Battery
ItemSpecification
Vendor & model nameBATTERY PANASONIC LI-ION 6CELLS
BATTERY SONY LI-ION 8CELLS
Battery TypeLi-ion
Pack capacity 4000 mAH or 4800 mAH
Number of battery cell6 cell or 8cell
Package configuration
Normal voltage14.8V
Charge voltage16.8+-0.2v
36Chapter 1
Page 43
LCD 15.4” inch
ItemSpecification
Vendor & model nameLPL
LP154WX4-
TLB2 (G)
Screen Diagonal (mm)15.4 inches15.4 inches15.4 inches15.4 inches
Active Area (mm)304.1x228.1304.1x228.1304.1x228.1
Display resolution (pixels)1280x800
Display ModeNormally WhiteNormally WhiteNormally WhiteNormally White
Typical White Luminance (cd/m
also called Brightness
Luminance UniformityN/AN/A7070
Contrast Ratio300300250250
Response Time (Optical Rise Time/Fall
Time)msec
Nominal Input Voltage VDD+3.3V Typ.+3.3V Typ.+3.3V Typ.+3.3V Typ.
Typical Power Consumption (watt)5.6/5.73.96N/AN/A
Weight550570600600
Physical Size(mm)344.0 x 222 x
Vendor & model nameDarfon/V189-301GP
Brightness conditionsN/A
Input voltage (V)9~21
Input current (mA)2.56 (max)
Output voltage (V, rms)780V (2000V for kick off)
Output current (mA, rms)6.5 (max)
Output voltage frequency (k Hz)65K Hz (max)
AC Adapter
ItemSpecification
Input rating100V AC to 264V AC, 47Hz to 63Hz
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AC Adapter
ItemSpecification
Maximum input AC current1.7A at 100V AC
Inrush current 220A max peak at 240V AC and no damage
Efficiency82% min. @115V AC input full load
System Power Management
ACPI modePower Management
Mech. Off (G3)All devices in the system are turned off completely.
Soft Off (G2/S5)OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0)Individual devices such as the CPU and hard disc may be power
managed in this state.
Suspend to RAM (S3)CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode
Save to Disk (S4)Also called Hibernation Mode. System saves all system states and
data onto the disc prior to power off the whole system.
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System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Y our computer is already properly configured and optimized, and you do not need to run this utility . However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
Chapter 2
To activate the BIOS Utility, press
on the bottom of screen).
Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
m during POST (when “Press <F2> to enter Setup” message is prompted
PhoenixBIOS Setup Utility
Information
MainSecurityExitBoot
CPU Type :
CPU Speed :
IDE0 Model Name :
IDE0
ATAPI Model Name :
BIOS Version :
VGA BIOS Version :
Intel(R) Core(TM) 2 CPU T5500
1.66 GHz
HitachiHTS541616J9S-(PM)
Serial Number :
SB2451SJKA7H7E
OptiarcDVDRWAD-75-(SM)
V1.00
Intel V1471
Serial Number :
XXXXXXXXXXXXXXXXXXXXXXXXXXXX
Asset Tag Number :
Product Name :
Manufacturer Name :
UUID Number :
XXXXXXXXXXXXXXXXXXXXXXXXXXXX
F1 Help Select ItemF5/F6 Change Values F9 Setup Defaults
Esc
Exit Select MenuEnter Select Sub- MenuF10 Save and Exit
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Navigating the BIOS Utility
There are five menu options: Information, Main, Security, Boot, and Exit.
Follow these instructions:
qTo choose a menu, use the cursor left/right keys (zx).
qTo choose a parameter, use the cursor up/down keys (wy).
qTo change the value of a parameter, press por q.
qA plus sign (+) indicates the item has sub-items. Press e to expand this item.
qPress ^ while you are in any of the menu options to go to the Exit menu.
qIn any menu, you can load default settin gs by pr essing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.
40Chapter 2
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Information
PhoenixBIOS Setup Utility
MainSecurityExitBoot
Information
CPU Type :
CPU Speed :
Intel(R) Core(TM) 2 CPU T5500
1.66 GHz
IDE0 Model Name :
IDE0
Serial Number :
ATAPI Model Name :
BIOS Version :
VGA BIOS Version :
Serial Number :
HitachiHTS541616J9S-(PM)
SB2451SJKA7H7E
OptiarcDVDRWAD-75-(SM)
V1.00
Intel V1471
XXXXXXXXXXXXXXXXXXXXXXXXXXXX
Asset Tag Number :
Product Name :
Manufacturer Name :
UUID Number :
XXXXXXXXXXXXXXXXXXXXXXXXXXXX
F1 Help Select ItemF5/F6 Change Values F9 Setup Defaults
Esc
Exit Select MenuEnter Select Sub- MenuF10 Save and Exit
NOTE: The system information is subject to different models.
ParameterDescription
CPU Type / CPU SpeedDisplay the CPU type and speed of the system.
IDE0 Model NameDisplays the model name of the HDD installed on the primary IDE master.
IDE0 Model NameDisplays the serial number of the HDD installed on the primary IDE master.
ATAPI Model NameDisplays the model name of devices installed on the secondary IDE master. The hard disk
BIOS VersionDisplays the system BIOS version.
VGA BIOS VersionDisplays the VGA firmware version of the system.
Serial NumberDisplays the serial number of this unit.
Asset Tag NumberDisplays the asset tag number of the system.
Product NameDisplays the product name of the system.
Manufacturer NameDisplays the manufacturer of this system.
UUID NumberThis will be visible only when an internal LAN device is present.
Chapter 241
drive or optical drive model name is automatically detected by the system.
UUID=32bytes
Page 48
Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.
PhoenixBIOS Setup Utility
Information
System Time :[19:03:49]
System Date :[10/17/2007]
System Memory :640 KB
Extended Memory :1023 MB
Video Memory :[MaxDuMT]
MainSecurityExitBoot
Item Specific Help
<Tab>, <Shift-Tab>, or
<Enter> selects field.
Shows system base memory size
Shows extended memory size
Quiet Boot :[Enabled]
Network boot :[Enabled]
F12 Boot Menu :[Enabled]
D2D Recovery :[Enabled]
SATA AHCI Enable :[AHCI Mode]
F1
Help
Exit
Esc Enter Select Sub-MenuF10 Save and Exit
NOTE: The screen above is for your reference only. Actual values may differ.
Select Item
Select Menu
F5/F6
Change Values
F9 Setup Defaults
42Chapter 2
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are displayed with
24-hour format.
System DateSets the system date.Format MM/DD/YYYY
System MemoryDisplays the system memory size. Memory size is
fixed to 640KB
Extended MemoryDisplays the total size of the installed memory.
Video MemoryDisplays the video memory size.
Quiet BootDetermines if the Customer Logo and Summary
Screen will be displayed or not during boot up.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
Network BootEnables, disables system boot from LAN (remote
server).
F12 Boot MenuEnables, disables the Boot Menu during POST.
D2D RecoveryEnables, disables the D2D Recovery function. This
function allows the user to create a hidden partition
on hard disc drive to store the operation system
and restore the system to factory defaults.
Format: HH:MM:SS
(hour:minute:second) System Time
(month/day/year) System Date
Option:
Enabled or Disabled
Option:
Enabled or Disabled
Option:
Disabled or Enabled
Option:
Enabled or Disabled
SATA AHCI EnableSelects the mode in which the SATA controller
operates.
Option:
AHCI Mode or IDE Mode
NOTE: The sub-items under each device will not be shown if the device control is set to disabled. This is
because the user is not allowed to control the settings in these cases.
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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
PhoenixBIOS Setup Utility
InformationMain
Supervisor Password Is :
SecurityExit
Clear
User Password Is :Clear
HDD Password Is:Clear
Set Supervisor Password
Set User Password
Set HDD Password
Password on boot :
[Enter]
[Enter]
[Enter]
[Disabled]
Boot
Item Specific Help
Supervisor Password
controls access to the
setup utility. It can
be used to boot up when
Password on boot is
enabled.
F1 Help
Select Item F5/F6 Change ValuesF9 Setup Defaults
Esc Exit Select MenuEnter Select Sub-Menu F10 Save and Exit
44Chapter 2
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Supervisor Password IsShows whether the Supervisor Password is set or
not
User Password is IsShows whether the User Password is set or not.
HDD Password IsShows whether the HDD Password is set or not.
Set Supervisor PasswordPress Enter to set the supervisor password. When
set, this password protects the BIOS Setup Utility
from unauthorized access. The user can not either
enter the Setup menu nor change the value of
parameters.
Set User PasswordPress Enter to set the user password. When user
password is set, this password protects the BIOS
Setup Utility from unauthorized access. The user
can enter Setup menu only and does not have right
to change the value of parameters.
Set HDD PasswordPress Enter to set the hard disk password. When
set, this password protects the BIOS Setup Utility
from unauthorized access. The user can not either
enter the Setup menu nor change the value of
parameters.
Password on bootDefines whether a password is required or not
during boot up. This option requires the Supervisor
password to be entered to make changes and will
be grayed out if the user password was used to
enter the setup utility.
Clear or Set
Clear or Set
Clear or Set
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Setting a Password
Follow these steps as you set the supervisor, user, or hard disk password:
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Supervisor Password box appears:
2.Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric
characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
IMPORTANT: Be very careful when typing your password because the characters do not appear on the
screen.
3.Press e. After setting the password, the computer sets the Supervisor Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press u to save the changes and exit the BIOS Setup Utility.
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Removing a Password
Follow these steps:
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Supervisor Password box appears:
2.Type the current password in the Enter Current Passwor d fi el d an d press e.
3.Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The
computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set
Supervisor Password box appears:
2.Type the current password in the Enter Current Passwor d fi el d an d press e.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press e. After setting the password, the computer sets the Supervisor Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press u to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u.
46Chapter 2
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If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following
message.
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Boot
The Boot screen allows the user to decide the order of boot devices to load the operating system. Bootable
devices includes the diskette drive in module bay, the onboard hard disk drive, and the CD-ROM in module
bay.
PhoenixBIOS Setup Utility
Information
Boot priority order:
1: IDE 0 : Hitachi HTS541616J9SA00-(
2: CD/DVD: Optiarc DVD RW AD-7560A-(
3: USB FDD :
4: PCI LAN : MBA v9.0.12 Slot 0400
5: USB HDD :
6: USB KEY :
7: USB CDROM :
MainSecurityExit
Boot
Item Specific Help
Use < > or < > to select
a device, then press
<F6> to move it up the
list, or <F5> to move it
down the list. Press
<Esc> to escape the
menu.
F1
Help
Exit
Esc Enter Select Sub-MenuF10 Save and Exit
Select Item
Select Menu
F5/F6
Change Values
F9 Setup Defaults
48Chapter 2
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
PhoenixBIOS Setup Utility
Information
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
MainSecurity
Boot
Exit
Item Specific Help
Exit System Setup and
save your changes to
CMOS.
F1
Help
Exit
Esc Enter Execute CommandF10 Save and Exit
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit the utility and save your changes to CMOS.
Exit Discarding ChangesExit the utility without saving setup data to CMOS.
Load Setup DefaultsLoad default values for all setup parameters.
Discard ChangesLoad previous values from CMOS for all setup parameters.
Save ChangesSave setup data to CMOS.
Select Item
Select Menu
F5/F6
Change Values
F9 Setup Defaults
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BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
qNew versions of system programs
qNew features or options
qRestore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adapter power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Follow the steps below to run the Phlash.
1.Prepare a bootable diskette.
2.Copy the flash utilities to the bootable diskette.
3.Then boot the system from the bootable diskette. The flash utility has auto-execution function.
50Chapter 2
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Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
qWrist grounding strap and conductive mat for prev enting electrostatic discharge
qSmall Philips screw driver
qPhilips screwdriver
qPlastic flat head screw driver
qTweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
Chapter 3
Chapter 353
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
3.Remove the battery pack.
54Chapter 3
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Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
Start
Battery Pack
Thermal
Door
B*1
D*1
System FanMemory
B*4
Thermal
Module
CPU
F*1
ODD Module
Lower Case
Assembly
D*5
F*1
F*1
Mimi Cover
Middle Cover
F*2
Keyboard
C*2 LCD hinges to logic
D*2 LCD hinges to logic
LCD Module
C*2 on bottom side
C*8 upper case assembly to lower case assembly on bottom side
C*2 upper case assembly to lower case assembly on upper side
1.Unlock the battery lock (move the battery lock to the unlock position as shown).
2.Slide the battery release latch then remove the battery.
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Removing the HDD Module/Memory/Wireless LAN Card/Modem Card/TV
Tuner Card/System Fan/Thermal Modules/VGA Board/CPU/Keyboard and the
LCD Module
Removing the HDD Module
1.Remove the two screws fastening the HDD cover.
2.Detach the HDD cover from the main unit.
3.Pull the tab to remove the HDD module i n the di rection of the arrow.
Removing the Memory
1.Remove the four screws holding the thermal cover.
2.Detach the thermal cover from the main unit.
3.Pop out the memory from the DIMM socket then remove it (If the notebook has two memory, then repeat
this step).
58Chapter 3
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Removing the Wireless LAN Card & Modem Card
1.Disconnect the two antennae from the wireless LAN card.
2.Remove the two screws fastening the wireless LAN card.
3.Then take out the wireless LAN card from the main unit.
4.Remove the two screws fastening the modem card and detach the modem card from the main board.
5.Disconnect the RJ-11 cable and remove the modem card.
Removing the System Fan/Thermal Module and CPU
1.Disconnect the fan cable from the main board.
2.Remove the three screws holding the system fan.
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3.Remove the four spring screws holding the CPU thermal module.
4.Then detach the CPU thermal module as shown.
5.Use a flat screwdriver to release the CPU lock (Turn counter clock-wire).
6.Remove the CPU from the CPU socket carefully.
Removing the Keyboard and LCD Module
1.Turn the notebook over.
2.Remove the four screws securing the lower assembly to the upper assembly.
3.Turn the notebook over and detach the strip cover from the front side and remove it.
4.Gently pull up the keyboard to release it from the four snaps as shown.
5.Turn over the keyboard as the image shows. Then disconnect the keyboard cable from the main board.
6.Remove the keyboard from the main unit.
7.Disconnect the LCD cable and microphone cable from the main board.
60Chapter 3
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8.Pull the wireless LAN antennas free from the main unit as shown.
9.Remove the four screws securing the hinges.
10. Detach the LCD module from the main unit.
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Disassembling the Main Unit
Separate the Main Unit Into the Upper and the Lower Case Assembly
1.Remove the screw fastening the ODD from the bottom of the notebook.
2.Push the ODD module outwards and gently pull it out as shown.
3.Press and release the PC dummy card from the PC slot as shown.
4.Then press the release the memory dummy card from the 5-in-1 card reader slot as shown.
5.Remove the eight screws fastening the upper case and the lower case assembly on the bottom.
6.Remove the eight screws fastening the upper case assembly and the lower case assembly on the front
side.
62Chapter 3
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7.Disconnect the touchpad FFC, left speaker cable, button board FFC, and LED board FFC from the main
board.
8.Carefully detach the upper case assembly from the lower case assembly.
Disassembling the Lower Case Assembly
1.Disconnect the USB cable from the main board.
2.Remove the screw fastening the USB board and take out the board and its cable from the lower case.
3.Then detach the USB cable from the USB board.
4.Disconnect the Bluetooth cable from the main board.
5.Take out the Bluetooth module and its cable from the lower case as shown.
6.Then detach the Bluetooth cable from the Bluetooth module.
7.Disconnect the right speaker cable from the ma in bo ar d.
8.Remove the two screws fastening the right speaker, then lift it out from the lower case.
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9.Disconnect the RJ-11 cable from the main board.
10. Remove the RJ-11 jack from the lower case.
11. Remove the two screws fastening the main board to the lower case.
12. Detach the main board from the lower case as shown.
13. Turn the main board over, then remove the DC-in connector from the board as shown.
64Chapter 3
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Disassembling the Upper Case Assembly
1.Turn the upper case over.
2.Remove the two screws fastening the button board.
3.Detach the button board with FFC from the upper case as shown.
4.Remove the two screws fastening the LED board.
5.Detach the LED board with FFC from the upper case as shown.
6.Remove the two screws fastening the left speaker.
7.Remove the left speaker from the upper case as shown.
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Disassembling the LCD Module
1.Remove the four screw rubbers as shown.
2.Then remove the four screws fastening the LCD bezel.
3.Detach the LCD bezel from the LCD module carefully.
4.Remove the four screws holding the LCD to the LCD panel.
5.Detach the CCD cable connector from the CCD board.
6.Take out the CCD module from the LCD panel.
7.Remove the screw fastening the CCD board to the CC D bra cke t.
8.Lift out the LCD from the LCD panel as shown.
9.Detach the two inverter cable connectors from the inverter board.
66Chapter 3
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10. Remove the four screws fastening the left LCD bracket and detach it.
11. Remove the four screws fastening the right LCD bracket and detach it.
12. Disconnect the LCD cable from the rear side of the LCD.
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Disassembling the External Modules
Disassembling the HDD Module
1.Remove the four screws holding the HDD (hard disk drive) case; two on each side.
2.Carefully slide out the hard disk drive from the HDD case.
Disassembling the ODD Module
1.Remove the three screws holding the optical bracket.
2.Then remove the optical bracket from the optical disk drive.
68Chapter 3
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Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure (The power indicator does not go
on or stay on).
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed messages
on screen.
Forgotten Hard Disk password“Forgotten Hard Disk Password” on page 74
Resetting a BIOS password“Resetting a BIOS Password” on page 74
Other symptoms (i.e. LCD display problems or
others).
Symptoms cannot be re-created (intermittent
problems).
“Power System Check” on page 71
“Power-On Self-Test (POST) Error Message” on
page 75
“Undetermined Problems” on page 87
“Error Message List” on page 76
“Power-On Self-Test (POST) Error Message” on
page 75
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 75
“Intermittent Problems” on page 86
“Undetermined Problems” on page 87
Chapter 4
Chapter 469
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if FDD Test is passed as the program runs to FDD Test.
3.Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
qNumeric keypad
qExternal keyboard
70Chapter 4
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If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board).
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
q“Check the Power Adapter” on page 72
q“Check the Battery Pack” on page 73
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Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure:
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1.If the voltage is not correct, replace the power adapter.
2.If the voltage is within the range, do the following:
qReplace the System board.
qIf the problem is not corrected, see “Undetermined Problems” on page 87.
qIf the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4.If the operational charge does not work, see “Check the Battery Pack” on page 73.
72Chapter 4
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Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in Control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer.
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the touchpad ca bl e s .
2.Replace the touchpad.
3.Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
Chapter 473
Page 78
Forgotten Hard Disk Password
When the user keys in the wrong password three times, an error message appears. The user must now reset
the password.
1.Make a note of the error code that is displayed with the error message.
2.Run unlock6.exe from the DOS prompt in the following format:
unlock6 XXXXX 00
(XXXXX = HDD password error code, 00 = CRC base - default is 00)
3.Select Upper case ACSII Code from the screen that appears. The HDD master password is displayed.
Make a note of this password.
4.Reset your system. When the Enter Primary Master HDD User Password prompt appears, enter the
password you made a note of in step 3.
Resetting a BIOS Password
The user can reset a BIOS password using the clnpwd.exe utiility.
1.Copy clnpwd.exe to a DOS boot up disk (or flash drive).
2.Boot your system in DOS mode.
3.Execute clnpwd.exe from the boot up disk (or flash drive).
4.Press 1 or 2 to reset the required password as shown on screen.
5.A confirmation message appears when the process is successful.
74Chapter 4
Page 79
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 87.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
Chapter 475
Page 80
Index of Error Messages
Error Code List
Error CodesError Messages
006Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration
Error”)
010Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
070Real Time Clock Error
071CMOS Battery Bad
072CMOS Checksum Error
110System disabled.
Incorrect password is specified.
<No error code>Battery critical LOW
In this situation BIOS will issue 4 short beeps then shut down
system, no message will show.
<No error code>Thermal critical High
In this situation BIOS will shut down system, not show message.
Error Message List
Error MessagesFRU/Action in Sequence
Failure Fixed DiskReconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Stuck Keysee “Keyboard or Auxiliary Input Device Check” on page 70.
Keyboard errorsee “Keyboard or Auxiliary Input Device Check” on page 70.
Keyboard Controller Failedsee “Keyboard or Auxiliary Input Device Check” on page 70.
Keyboard locked - Unlock key switchUnlock external keyboard
Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility.
Shadow RAM Failed at offset: nnnnBIOS ROM
System board
System RAM Failed at offset: nnnnDIMM
System board
Extended RAM Failed at offset: nnnnDIMM
System board
System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure
system time, then reboot system.
System CMOS checksum bad - Default
configuration used
System timer errorRTC battery
RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
System board
76Chapter 4
Page 81
Error Message List
Error MessagesFRU/Action in Sequence
Real time clock errorRTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
System board
Previous boot incomplete - Default configuration
used
Memory size found by POST differed from
CMOS
Diskette drive A errorCheck the drive is defined with the proper diskette type in BIOS
Incorrect Drive A type - run SETUPCheck the drive is defined with the proper diskette type in BIOS
System cache error - Cache disabledSystem board
CPU ID:System board
DMA Test FailedDIMM
Software NMI FailedDIMM
Fail-Safe Timer NMI FailedDIMM
Device Address ConflictRun “Load Default Settings” in BIOS Setup Utility.
Allocation Error for deviceRun “Load Default Settings” in BIOS Setup Utility.
Failing Bits: nnnnDIMM
Fixed Disk nNone
Invalid System Configuration DataBIOS ROM
Operating system not foundEnter Setup and see if fixed disk and drive A: are properly identified.
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Setup Utility
See “External Diskette Drive Check” on page 70.
Setup Utility
System board
System board
System board
RTC battery
System board
RTC battery
System board
BIOS ROM
System board
System board
RTC battery
System board
Diskette drive
Hard disk drive
System board
Chapter 477
Page 82
Error Message List
No beep Error MessagesFRU/Action in Sequence
No beep, power-on indicator turns off and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank. But you can see POST on an external
CRT.
No beep, power-on indicator turns on and a
blinking cursor shown on LCD during POST.
No beep during POST but system runs correctly. Speaker
Power source (battery pack and power adapter). See “Power
System Check” on page 71..
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
System board.
Power source (battery pack and power adapter). See “Power
System Check” on page 71..
Reconnect the LCD connector
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
System board
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Ensure every connector is connected tightly and correctly.
System board
System board
78Chapter 4
Page 83
Phoenix BIOS Beep Codes
CodeBeepsPOST Routine Description
02hVerify Real Mode
03hDisable Non-Maskable Interrupt (NMI)
04hGet CPU type
06hInitialize system hardware
08hInitialize chipset with initial POST values
09hSet IN POST flag
0AhInitialize CPU registers
0BhEnable CPU cache
0ChInitialize caches to initial POST values
0EhInitialize I/O component
0FhInitialize the local bus IDE
10hInitialize Power Management
11hLoad alternate registers with initial POST
12hRestore CPU control word during warm boot
13hInitialize PCI Bus Mastering devices
14hInitialize keyboard controller
16h1-2-2-3BIOS ROM checksum
17hInitialize cache before memory autosize
18h8254 timer initialization
1Ah8237 DMA controller initialization
1ChReset Programmable Interrupt Controller
20h1-3-1-1Test DRAM refresh
22h1-3-1-3Test 8742 Keyboard Controller
24hSet ES segment register to 4 GB
26hEnable A20 line
28hAutosize DRAM
29hInitialize POST Memory Manager
2AhClear 215 KB base RAM
2Ch1-3-4-1RAM failure on address line xxxx
2Eh1-3-4-3RAM failure on data bits xxxx of low byte of
2FhEnable cache before system BIOS shadow
30h1-4-1-1RAM failure on data bits xxxx of high byte of
32hTest CPU bus-clock frequency
33hInitialize Phoenix Dispatch Manager
36hWarm start shut down
38hShadow system BIOS ROM
3AhAutosize cache
3ChAdvanced configuration of chipset registers
3DhLoad alternate registers with CMOS values
42hInitialize interrupt vectors
45hPOST device initialization
values
memory bus
memory bus
Chapter 479
Page 84
CodeBeepsPOST Routine Description
46h2-1-2-3Check ROM copyright notice
48hCheck video configuration against CMOS
49hInitialize PCI bus and devices
4AhInitialize all video adapters in system
4BhQuietBoot start (optional)
4ChShadow video BIOS ROM
4EhDisplay BIOS copyright notice
50hDisplay CPU type and speed
51hInitialize EISA board
52hTest keyboard
54hSet key click if enabled
58h2-2-3-1Test for unexpected interrupts
59hInitialize POST display service
5AhDisplay prompt “Press F2 to enter SETUP”
5BhDisable CPU cache
5ChTest RAM between 512 and 640 KB
60hTest extended memory
62hTest extended memory address lines
64hJump to User Patch1
66hConfigure advanced cache registers
67hInitialize Multi Processor APIC
68hEnable external and CPU caches
69hSetup System Management Mode (SMM) area
6AhDisplay external L2 cache size
6BhLoad custom defaults (optional)
6ChDisplay shadow-area message
6EhDisplay possible high address for UMB
70hDisplay error messages
72hCheck for configuration errors
76hCheck for keyboard errors
7ChSet up hardware interrupt vectors
7EhInitialize coprocessor if present
80hDisable onboard Super I/O ports and IRQs
81hLate POST device initialization
82hDetect and install external RS232 ports
83hConfigure non-MCD IDE controllers
84hDetect and install external parallel ports
85hInitialize PC-compatible PnP ISA devices
86hRe-initialize onboard I/O ports
87hConfigure Motherboard Configurable Devices
88hInitialize BIOS Area
89hEnable Non-Maskable Interrupts (NMIs)
8AhInitialize Extended BIOS Data Area
8BhTest and initialize PS/2 mouse
recovery
(optional)
80Chapter 4
Page 85
CodeBeepsPOST Routine Description
8ChInitialize floppy controller
8FhDetermine number of ATA drives (optional)
90hInitialize hard-disk controllers
91hInitialize local-bus hard-disk controllers
92hJump to UserPatch2
93hBuild MPTABLE for multi-processor boards
95hInstall CD ROM for boot
96hClear huge ES segment register
97hFixup Multi Processor table
98h1-2Search for option ROMs. One long, two short
99hCheck for SMART drive (optional)
9AhShadow option ROMs
9ChSet up Power Management
9DhInitialize security engine (optional)
9EhEnable hardware interrupts
9FhDetermine number of ATA and SCSI drives
A0hSet time of day
A2hCheck key lock
A4hInitialize Typematic rate
A8hErase F2 prompt
AAhScan for F2 key stroke
AChEnter SETUP
AEhClear Boot flag
B0hCheck for errors
B2hPOST done- prepare to boot operating system
B4h1One short beep before boot
B5hTerminate QuietBoot (optional)
B6hCheck password (optional)
B9hPrepare Boot
BAhInitialize DMI parameters
BBhInitialize PnP Option ROMs
BChClear parity checkers
BDhDisplay MultiBoot menu
BEhClear screen (optional)
BFhCheck virus and backup reminders
C0hTry to boot with INT 19
C1hInitialize POST Error Manager (PEM)
C2hInitialize error logging
C3hInitialize error display function
C4hInitialize system error handler
C5hPnPnd dual CMOS (optional)
C6hInitialize notebook docking (optional)
C7hInitialize notebook docking late
C8hForce check (optional)
C9hExtended checksum (optional)
beeps on checksum failure.
Chapter 481
Page 86
CodeBeepsPOST Routine Description
D2hUnknown interrupt
CodeBeeps
E0hInitialize the chipset
E1hInitialize the bridge
E2hInitialize the CPU
E3hInitialize the system timer
E4hInitialize system I/O
E5hCheck force recovery boot
E6hChecksum BIOS ROM
E7hGo to BIOS
E8hSet Huge Segment
E9hInitialize Multi Processor
EAhInitialize OEM special code
EBhInitialize PIC and DMA
EChInitialize Memory type
EDhInitialize Memory size
EEhShadow Boot Block
EFhSystem memory test
F0hInitialize interrupt vectors
F1hInitialize Run Time Clock
F2hInitialize video
F3hInitialize System Management Mode
F4h1Output one beep before boot
F5hBoot to Mini DOS
F6hClear Huge Segment
F7hBoot to Full DOS
82Chapter 4
Page 87
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Reconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but system
runs correctly
Reconnect the inverter board
Inverter board
System board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operationPower source (battery pack and power adapter). See “Power
System Check” on page 71.
Battery pack
Power adapter
Hard drive & battery connection board
System board
The system doesn’t power-on.Power source (battery pack and power adapter). See “Power
System Check” on page 71.
Battery pack
Power adapter
Hard drive & battery connection board
System board
The system doesn’t power-off.Power source (battery pack and power adapter). See “Power
System Check” on page 71.
Hold and press the power switch for more than 4 seconds.
System board
Chapter 483
Page 88
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Battery can’t be chargedSee “Check the Battery Pack” on page 73.
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
System board
PCMCIA slot pin is damaged.PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from
actual size.
Enter BIOS Setup Utility to execute “Load Default Settings, then
reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Internal speakers make noise or emit no sound.Speaker
Audio driver
Speaker
System board
System board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernationSee “Save to Disk (S4)” on page 39.
Keyboard (if control is from the keyboard)
Hard disk drive
System board
The system doesn't enter hibernation mode and
four short beeps every minute.
The system doesn’t enter standby mode after
closing the LCD
The system doesn't resume from hibernation
mode.
The system doesn't resume from standby mode
after opening the LCD.
Press Fn+
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
See “Save to Disk (S4)” on page 39.
LCD cover switch
System board
See “Save to Disk (S4)” on page 39.
Hard disk connection board
Hard disk drive
System board
See “Save to Disk (S4)” on page 39.
LCD cover switch
System board
oand see if the computer enters hibernation mode.
84Chapter 4
Page 89
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
Battery fuel gauge in Windows doesn’t go higher
than 90%.
System hangs intermittently.Reconnect hard disk/CD-ROM drives.
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
System board
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the
installed devices.
External display does not work correctly.Press Fn+F5, LCD/CRT/Both display switching
USB does not work correctlySystem board
Print problems.Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
Serial or parallel port device problems.Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
System board
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not work.Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work.Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.Modem phone port
modem combo board
System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 87.
Chapter 485
Page 90
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
86Chapter 4
Page 91
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 71.):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
qNon-Acer devices
qPrinter, mouse, and other external devices
qBattery pack
qHard disk drive
qDIMM
qCD-ROM/Diskette drive Module
qPC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
qSystem board
qLCD assembly
Chapter 487
Page 92
88Chapter 4
Page 93
1
2 3 4
5
7
8
9
6
10
14
12
13
11
Jumper and Connector Locations
Top View
1
7
234
Chapter 5
8
9
10
10
5
6
13
13
14
14
11
11
12
12
1JP1LCD Connector8JP2Mainboard to Button Board
2JP3Speaker (Left) Connector9JP36Mainboard to LED Board
3JP34Speaker (Right) Connector10JP9PCI Express Card Socket
4JP4Internal MIC Connector11LED1Power/Suspend LED
5U5South Bridge (ICH7M)12LED2Battery Charge/Discharge LED
6JP6Internal Track-Pad Connector13JP11Mainboard to USB Board
1PJP1DC-in Power Jack12JP27SATA HDD Connector
2PJP2Battery Connector13U23North Bridge (945GM/PM /
3JP14CRT Connector14U29Volume Control
4JP25ODD Connector15JP28DDRII Memory Socket
5JP19‘Mini Card (TV-Tuner) Socket16JP29DDRII Memory Socket
6JP17MDC Connector17U33Audio Codec Controller
7JP22CPU Socket18JP305-in-1 Card Reader Socket
8JP16Internal Fan Connector19JP31Headphone/SPDIF Jack
9JP18RJ45 (LAN) Connector20JP32Mic-in Jack
10JP23USB (Dual) Connector21JP33Line-in Jack
11JP24TV-out Connecto
16
16
19 2021
191920
21
943GML)
88Chapter 5
Page 95
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 5710/5710G/5310/5310G
Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your
regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from
those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer
office to order FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to
dispose it properly, or follow the rules set by your regional Acer office on how to return it.
Chapter 6
Chapter 689
Page 96
Aspire 5710/5710G/5310/5310G Series Exploded Diagram
POWER CORD US 3 PIN27.TAVV5.001
POWER CORD EU 3 PIN27.TAVV5.002
POWER CORD AUS 3 PIN27.TAVV5.003
POWER CORD UK 3 PIN27.TAVV5.004
POWER CORD CHINA 3 PIN27.TAVV5.005
POWER CORD SWISS 3 PIN27.TAVV5.006
POWER CORD ITALIAN 3 PIN27.TAVV5.007
POWER CORD DENMARK 3 PIN27.TAVV5.008
POWER CORD JP 3 PIN27.TAVV5.009
POWER CORD SOUTH AFRICA 3 PIN27.TAVV5.010
POWER CORD KOERA 3 PIN27.TAVV5.011
POWER CORD ISRAEL 3 PIN27.TAVV5.012
POWER CORD INDIA 3 PIN27.TAVV5.013
POWER CORD TWN 3 PIN27.TAVV5.014
MIDDLE COVER 15.442.AHC02.001
CPU/PROCESSOR
UPPER CASE ASSY 15.4 W/TP TP
BRACKET TP FFC - DIS
UPPER CASE ASSY 15.4 W/TP TP
BRACKET TP FFC - UMA
LOWER CASE ASSY UMA 15.4 60.AHC02.002
LOWER CASE ASSY DIS 15.4 60.AH902.001
THERMAL DOOR 15.4 UMA42.AHE02.002
THERMAL DOOR 15.4 DIS42.AHE02.003
CPU INTEL CELERON M430 1.73G
LF80538NE0301ME SL9KV D0
CPU INTEL CELERON M440 1.86G
LF80538NE0361ME SL9KW D0
CPU INTEL CELERON M520 1.60G
LF80537NE0251M SL9WT B2
60.AH902.001
60.AHC02.001
KC.ND001.430
KC.ND001.440
KC.N0001.520
92Chapter 6
Page 99
CategoryNo.Part Name and DescriptionAcer Part No.
COMBO MODULE
CPU INTEL CELERON M530 1.73G
LF80537NE0301M QVGX A1
CPU INTEL P-M DUAL CORE T2060
1.6G LF80539GE0251MSL9VX D0
CPU INTEL P-M DUAL CORE T2080
1.73G LF80539GE0301M SL9VY D0
CPU INTEL MEROM CORE 2 DUE
T5300 1.73G 2M 533FSB SL9WE L-2
Tj85
CPU INTEL MEROM CORE 2 DUE
T5500 1.66G LF80537GF0282M SL9SH
B2
CPU INTEL MEROM CORE 2 DUE
T5600 1.83G L-2 2M 667FSB SL9U3
CPU INTEL MEROM CORE 2 DUE
T7200 2.0G LF80537GF0414M SL9SF
B2
CPU INTEL MEROM CORE 2 DUE
T7400 2.16G LF80537GF0484M SL9SE
B2
CPU INTEL MEROM CORE 2 DUE
T7600 2.33G LF80537GF0534M SL9SD
B2
CPU INTEL YONAH CORE DUE T2350
1.86G LF80539GE0362ME SL9JK D0
CPU INTEL YONAH CORE DUE T2450
2.0G LF80539GE0412M SLA4M D0
TJ85
DVD/CDRW 24X COMBO MODULE6M.AHC02.001
DVD/CDRW COMBP DRIVE SONY
CRX880A VISTA 0FA
DVD/CDRW COMBP DRIVE PHILIP
DS-24CZP 0FA PA11
KC.N0001.530
KC.20601.DTP
KC.20801.DTP
KC.53001.DTP
KC.55001.DTP
KC.56L01.DTP
KC.72001.DTP
KC.74001.DTP
KC.76001.DTP
KC.23501.DTP
KC.24501.DTP
KO.0240E.005
KO.02409.029
ODD BEZEL-COMBO42.AHE02.003
ODD BRACKET 15.433.AHE02.001
DVD-RW DRIVE
DVD SUPER MULTI MODULE TRAY IN 6M.AHC02.003
DVD SUPER MULTI DRIVE
PANASONIC UJ-850UAA1-A VISTA
DVD SUPER MULTI DRIVE SONY AD-