Aspire 5810T/5810TZ/5410T/5810TG Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on Aspire 5810T/5810TZ/5410T/5810TG Series service
guide.
Date Chapter Updates
II
Copyright
Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear
on screen.
NOTE Gives bits and pieces of additional
information related to the current
topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
VI
Table of Contents
System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Aspire 5810T/5810TZ/5410T System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . .3
Aspire 5810TG System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Easy-Launch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Touchpad basics (with two-click buttons) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Lock Keys and Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Special Key (only for certain models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Windows Mobility Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Using the System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Acer GridVista (dual-display compatible) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
System Utilities 25
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Remove HDD and BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Machine Disassembly and Replacement 39
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Removing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Removing the DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Removing the SSD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the WLAN Board Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Separating the Upper Case from the Lower Case . . . . . . . . . . . . . . . . . . . . . . .52
Removing the Power Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Removing the Touchpad Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removing the LCD Module 61
VII
Table of Contents
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the Mini Board Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the CRT Board Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Removing the LCD Panel Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing the Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Troubleshooting 77
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
External Optical Disk Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Power-On Self-Test (POST) Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Post Code Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Index of Symptom-to-FRU Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Connector Locations 91
Top and Bottom Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Aspire 5810T/5810TZ/5410T Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Aspire 5810T/5810TZ/5410T Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Aspire 5810TG Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Aspire 5810TG Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . .95
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
FRU (Field Replaceable Unit) List 99
Aspire 5810T/5810TZ/5410T Series Exploded Diagram . . . . . . . . . . . . . . . . . . . . .100
Aspire 5810TG Series Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Model Definition and Configuration 117
Aspire 5810T/5810TZ/5410T/5810TG Series . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Test Compatible Components 129
Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Online Support Information 133
Index 135
VIII
System Specifications
Features
Below is a brief summary of the computer’s many feature:
Platform
• Intel
• Intel
• Intel
• Mobile Intel
• Acer InviLink
®
Centrino® 2 mobile processor technology, featuring:
• Intel
• Intel
• Mobile Intel
• Intel
• Intel
®
Core™2 Duo processor*
®
Core™2 Solo processor*
®
GS45 Express Chipset
®
Wireless WiFi Link 5100*
®
Wireless WiFi Link 5150*
®
Pentium® mobile processor*
®
Celeron® mobile processor*
®
GS45 Express Chipset
™
Nplify™ 802.11b/g/Draft-N*
Chapter 1
System Memory
• Dual-Channel SDRAM support
• Up to 2 GB of DDR3 1066 MHz memory, upgradeable to 4 GB using two soDIMM modules*
• Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules*
Display and graphics
• 16:9 aspect ratio
• 15.6" HD 1366 x 768
• Screen resolution support :
800*600
1024*768
1280*720
1280*768
1366*768
Storage subsystem
• 2.5" hard disk drive / solid state drive
• DVD-Super Multi double-layer drive
• 5-in-1 card reader
Special keys and controls
• 103-/104-/107-key keyboard
• Touchpad pointing device
Chapter 1 1
Audio
• High-definition audio support
• S/PDIF (Sony/Philips Digital Interface) support for digital speakers
• MS-Sound compatible
• Built-in microphone
Communication
• Integrated Acer Crystal Eye webcam
• Wi-Fi/WiMAX: Intel
• WWAN:
• UMTS/HSPA at 900 MHz/2100 MHz and quad-band GSM/GPRS/EDGE
®
Wireless WiFi Link 5150*
(850/900/1800/1900 MHz)*
• UMTS/HSPA at 850 MHz/900 MHz/1900 MHz/2100 MHz and quad-band GSM/GPRS/EDGE
(850/900/1800/1900 MHz)*
• WLAN:
• Intel
• Acer InviLink
• WPAN: Bluetooth
• LAN: Gigabit Ethernet; Wake-on-LAN ready
®
Wireless WiFi Link 5100*
™
Nplify™ 802.11b/g/Draft-N*
®
2.0+Enhanced Data Rate (EDR)*
I/O Ports
• 5-in-1 card reader (SD/MMC/MS/MS PRO/xD)
• USB 2.0 port
• HDMI
• External display (VGA) port
• Headphones/speaker/line-out jack with S/PDIF support
• Microphone-in jack
• Ethernet (RJ-45) port
• DC-in jack for AC adapter
™
port with HDCP support
Environment
• Temperature:
• Operating: 5 °C to 35 °C
• Non-operating: -20 °C to 65 °C
• Humidity (non-condensing):
• Operating: 20% to 80%
• Non-operating: 20% to 80%
Dimension and weight
• Dimension: 377 x 261.15 x 31.5mm
• Weight:
For 5810T/5810TZ/5410T Series: 2.395 kg
For 5810TG Series: 2.407 kg
NOTE: * Only for certain models.
NOTE: The specifications listed above are for reference only. The exact configuration of your PC depends on
the model purchased.
2 Chapter 1
Aspire 5810T/5810TZ/5410T System Block Diagram
Chapter 1 3
Aspire 5810TG System Block Diagram
4 Chapter 1
Your Acer Notebook tour
After knowing your computer features, let us show you around your new computer.
Top View
# Icon Item Description
1Acer Crystal Eye
webcam
2 Microphone Internal microphone for sound recording.
3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output
4 Power button /
indicator
5 Keyboard For entering data into your computer.
6 Touchpad Touch-sensitive pointing device which functions like a computer mouse.
7 Click buttons (left
and right)
8 Palmrest Comfortable support area for your hands when you use the computer.
9 Touchpad toggle Turns the internal touchpad on and off.
10 Communication key Enables / disables the WLAN / 3G functions.
Backup key Launches Acer Backup Management for three-step data backup.
Acer PowerSmart key Puts your computer into power-saving mode.
HDD Indicates when the hard disk drive is active.
11 Eject button Presses to eject the optical disk from the drive.
12 Speakers Left and right speakers deliver stereo audio output.
Web camera for video communication.
(Configuration may vary by models).
Turns the computer on and off. /
Indicates the computer's power status.
The left and right buttons function like the left and right mouse buttons.
Chapter 1 5
Closed Front View
# Icon Item Description
1 Battery Indicates the computer's battery status.
1. Charging: The light shows amber when the battery is charging.
2. Fully charged: The light shows blue when in AC mode.
2 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory
Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD).
Note: Push to remove/install the card. Only one card can operate
at any given time.
6 Chapter 1
Left View
# Icon Item Description
1 Kensington lock
2 USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB
3 Ventilation slots Enable the computer to stay cool, even after prolonged
4 External display
5
6 USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB
7
HDMI
Connects to a Kensington-compatible computer security
slot
(VGA) port
HDMI port Supports high definition digital video connections.
Microphone-in jack
lock.
Note: Wrap the computer security lock cable around an
immovable object such as a table or handle of a locked
drawer. Insert the lock into the notch and turn the key to
secure the lock. Some keyless models are also
available.
camera).
use.
Connects to a display device (e.g., external monitor,
LCD projector).
camera).
Accepts inputs from external microphones.
Headphones/
speaker/line-out
jack with S/PDIF
support
Chapter 1 7
Connects to audio line-out devices
(e.g., speakers, headphones).
Right View
# Icon Item Description
1 Optical drive Internal optical drive; accepts CDs or DVDs.
2 Optical disk access
3 Emergency eject hole Ejects the optical drive tray when the computer is
4 USB 2.0 port Connects to USB 2.0 devices
5 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based
6 DC-in jack Connects to an AC adapter.
Lights up when the optical drive is active.
indicator
turned off.
Note: Insert a paper clip to the emergency eject
hole to eject the optical drive tray when the
computer is off.
(e.g., USB mouse, USB camera).
network.
8 Chapter 1
Rear View
# Icon Item Description
1 Battery bay Houses the computer's battery pack.
Chapter 1 9
Bottom View
1 Battery bay Houses the computer's battery pack.
Icon Item Description
2 Battery lock Locks the battery in position.
3 Memory
compartment
4 Hard disk bay Houses the computer's hard disk
5 Ventilation slots
and cooling fan
6 Battery release
latch
Houses the computer's main memory.
(secured with screws).
Enable the computer to stay cool, even after prolonged
use.
Note: Do not cover or obstruct the opening of the fan.
Releases the battery for removal.
10 Chapter 1
Indicators
The computer has several easy-to-read status indicators. The front panel indicators are visible even when the
computer cover is closed.
Icon Function Description
WLAN/3G
(Manufacturing option)
Backup key Launches Acer Backup Management for three-
Acer PowerSmart key Puts your computer into power-saving mode.
HDD Indicates when the hard disk drive is active.
Power button / indicator Turns the computer on and off. /
Battery Indicates the computer's battery status.
Indicates the status of WLAN/3Gcommunication.
step data backup.
Indicates the computer's power status.
1. Charging: The light shows amber when the
battery is charging.
2. Fully charged: The light shows blue when in
AC mode.
Easy-Launch Buttons
Located above the keyboard are application buttons. These buttons are called easy-launch buttons. They are:
Backup and Acer PowerSmart indicators/buttons.
Icon Function Description
Backup key Launches Acer Backup Management for three-step data
backup.
Acer PowerSmart key Puts your computer into power-saving mode.
Touchpad basics (with two-click buttons)
The following items show you how to use the touchpad with two-click buttons.
1 23
• Move your finger across the touchpad (1) to move the cursor.
• Press the left (2) and right (3) buttons located beneath the touchpad to perform selection and execution
functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the
touchpad is the same as clicking the left button.
Chapter 1 11
Function Left button (2) Right button (3) Main touchpad (1)
Execute Quickly click twice. Tap twice (at the same speed as double-clicking
a mouse button).
Select Click once. Tap once.
Drag Click and hold, then use
finger on the touchpad
to drag the cursor.
Access
Click once.
Tap twice (at the same speed as double-clicking
a mouse button); rest your finger on the touchpad
on the second tap and drag the cursor.
context menu
NOTE: Illustrations for reference only. The exact configuration of your PC depends on the model purchased.
NOTE: When using the touchpad, keep it — and your fingers — dry and clean. The touchpad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping harder will not increase
the touchpad's responsiveness.
NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under
Mouse settings in Windows Control Panel.
12 Chapter 1
Using the Keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function
and special keys.
Lock Keys and Numeric Keypad
The keyboard has three lock keys which you can toggle on and off.
Lock key Description
Caps Lock When Caps Lock is on, all alphabetic characters typed are
in uppercase.
Num Lock When Num Lock is on, the numeric keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.
Scroll Lock <Fn> +
<F12>
The keyboard has a numeric keypad with cursor-control keys.
Desired access Num Lock on Num Lock off
Number keys on
embedded keypad
Cursor-control keys on
embedded keypad
Main keyboard keys Hold <Fn> while typing letters on
When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
Type numbers in a normal manner.
Hold <Shift> while using cursorcontrol keys.
embedded keypad.
Hold <Fn> while using cursorcontrol keys.
Type the letters in a normal
manner.
Chapter 1 13
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows
key
Application
key
Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu.
It can also be used with other keys to provide a variety of functions:
< >: Open or close the Start menu
< > + <D>: Display the desktop
< > + <E>: Open Windows Explore
< > + <F>: Search for a file or folder
< > + <G>: Cycle through Sidebar gadgets
< > + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
< > + <M>: Minimizes all windows
< > + <R>: Open the Run dialog box
< > + <T>: Cycle through programs on the taskbar
< > + <U>: Open Ease of Access Center
< > + <X>: Open Windows Mobility Center
< > + <BREAK>: Display the System Properties dialog box
< > + <SHIFT+M>: Restore minimized windows to the desktop
< > + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
< > + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
<CTRL> + < > + <F>: Search for computers (if you are on a network)
<CTRL> + < > + <TAB>: Use the arrow keys to cycle through programs on the
taskbar by using Windows Flip 3-D
Note: Depending on your edition of Windows Vista, some shortcuts may not function
as described.
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
14 Chapter 1
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey Icon Function Description
<Fn> + <F2> System property Starts System Property for displaying system
information.
<Fn> + <F3> Bluetooth Enables/disables the Bluetooth function. (only
for certain models)
<Fn> + <F4> Sleep Puts the computer in Sleep mode.
<Fn> + <F5> Display toggle Switches display output between the display
screen, external monitor (if connected) and both.
<Fn> + <F6> Screen blank Turns the display screen backlight off to save
power. Press any key to return.
<Fn> + <F8> Speaker toggle Turns the speakers on and off.
<Fn> + < > Brightness up Increases the screen brightness.
<Fn> + < > Brightness down Decreases the screen brightness.
<Fn> + < > Volume up Increases the sound volume.
<Fn> + < > Volume down Decreases the sound volume.
Special Key (only for certain models)
You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your
keyboard.
The Euro symbol
1. Open a text editor or word processor.
2. Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> key at the
upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
The US dollar sign
1. Open a text editor or word processor.
2. Either press < > at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the
upper-center of the keyboard.
NOTE: This function varies according to the language settings.
Chapter 1 15
Windows Mobility Center
The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can
quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings
include display brightness, volume, power plan, wireless networking on/off, external display settings,
synchronization status and presentation settings.
Windows Mobility Center also includes Acer-specific settings like sharing folders overview/sharing service on
or off, Bluetooth Add Device (if applicable), and a shortcut to the Acer user guide, drivers and utilities.
To launch Windows Mobility Center:
q Use the shortcut key < > + <X>.
q Start Windows Mobility Center from the Control panel.
q Start Windows Mobility Center from the Accessories program group in the Start menu.
q Launch Windows Mobility Center by right-clicking in the system tray and select Windows Mobility
Center.
16 Chapter 1
Using the System Utilities
Note:
Start Control Panel Display
Settings (2)
Extend my windows desktop onto this monitor
Apply OK
Start All Programs Acer GridVista
Acer GridVista (dual-display compatible)
NOTE: This feature is only available on certain models.
To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then
select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the
display box and then click the check box Extend my windows desktop onto this monitor. Finally, click
Apply to confirm the new settings and click OK to complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows
on the same screen. To access this function, please go to Start>All Programs and click on Acer GridVista.
You may choose any one of the four display settings indicated below:
Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display
compatible, allowing two displays to be partitioned independently.
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
AcerGridVista is simple to set up:
1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
2. Drag and drop each window into the appropriate grid.
3. Enjoy the convenience of a well-organized desktop.
Chapter 1 17
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's
recommended value.
18 Chapter 1
Hardware Specifications and Configurations
Processor
Item Specification
CPU type Aspire 5810T/5810TZ/5410T (UMA):
Intel® Core™2 Duo Mobile SU9300 (1.20G)
Intel® Core™2 Solo SU3500 (1.4G);
Intel® Core™2 Duo SU9400 (1.4G)
Aspire 5810TG (DIS): Intel Core2 Solo SU3500 1.4G;
Intel® Core™2 Duo SU9400 (1.4G)
Core logic
CPU package Micro-FCBGA ( SU9300 and SU9400) and BGA (SU3500)
CPU core voltage 0.775 - 1.1 V
CPU Fan True Value Table
DTS(degree C) Fan Speed (rpm) Acoustic Level (dBA)
45-50 0-3000 29
55-66 0-3300 33
68-74 3300-3800 38
78-83 3800-4100 40
86-91 4100-4800 40
Mobile Intel
®
GS45 Express Chipset
Throttling 50%: On= 99 C; OFF=93 C
OS shut down at 105 C; H/W shot down at 110 .C
BIOS
Item Specification
BIOS vendor Insyde H2O
BIOS Version 1.06
System Memory
Item Specification
Memory controller Built-in
Memory size 0MB (no on-board memory)
DIMM socket number 2 sockets
Supports memory size per socket 2048MB
Supports maximum memory size 4G for 64bit OS (with two 2GB SODIMM)
Supports DIMM type DDR 3 Synchronous DRAM
Supports DIMM Speed 800/1066 MHz
Supports DIMM voltage 1.5V
Supports DIMM package 204-pin soDIMM
Memory module combinations You can install memory modules in any combinations as long as
they match the above specifications.
Chapter 1 19
Memory Combinations
Slot 1 Slot 2 Total Memory
0MB 1024MB 1024MB
0MB 2048MB 2048MB
1024MB 0MB 1024MB
1024MB 1024MB 2048MB
1024MB 2048MB 3072MB
2048MB 0MB 2048MB
2048MB 1024MB 3072MB
2048MB 2048MB 4096MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be
reversed.
Item Specification
LAN Chipset Atheros AR8131L
Supports LAN protocol 10/100/1000 Mbps
LAN connector type RJ45
LAN connector location Right side
Features Integrated 10/100 BASE-T transceiver
Wake on LAN support compliant with ACPI 2.0
PCI v2.2
Bluetooth Interface
Item Specification
Chipset Broadcom BCM2046
Data throughput 3 Mbps (full speed data rate)
Protocol Bluetooth 2.1
Interface USB 2.0
Connector type USB
Wireless Module
Item Specification
Chipset WLAN 802.11ABGN SHIRLEYPEAK1*2
WLAN 802.11ABG SHIRLEYPEAK1*2
WLAN 802.11BGN ATHEROS XB91 MC
Data throughput Up to 270 Mbps for Draft-N
Protocol
IEEE 802.11n/a/b/g
Interface PCI bus (mini PCI socket for wireless module)
20 Chapter 1
Hard Disk Drive Interface
Item
Vendor &
Model Name
Capacity
(MB)
Bytes per
sector
Data heads 3/4 2 3 4
Drive Format
Disks 2 2 2 2
Spindle
speed
(RPM)
Performance Specifications
Buffer size 8MB 8MB 8MB 8MB
In terface SATA S ATA S ATA SATA
Max. media
transfer rate
(disk-buffer,
Mbytes/s)
DC Power Requirements
Voltage
tolerance
HGST
HTS543216L9A300
SEAGATE SATA
ST9160310AS F/
TOSHIBA
MK1655GSX
WD WD1600BEVT22ZCT0
160000 250000 320000 500000
512 512 512 512
5400 RPM 5400 RPM 5400 RPM 5400 RPM
540 875
5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5%
HGST
HTS545025B9A300
SEAGATE
ST9250315AS
TOSHIBA
MK2555GSX
WD WD2500BEVT22ZCT0
(Max. 3.0 Gbit/s
Buffer-host data
transfer)
HGST
HTS545032B9A300
SEAGATE
ST9320320A
TOSHIBA
MK3255GSX
WD WD3200BEVT22ZCT0
875
(Max. 3.0 Gbit/s
Buffer-host data
transfer)
HGST
HTS545050B9A300
SEAGATE
ST9500325AS
TOSHIBA
MK5055GS
WD5000BEVT22ZAT0
875
(Max. 3.0 Gbit/s
Buffer-host data
transfer)
Optical Disc Drive
Item Specification
Vendor & model name TOSHIBA Super-Multi DRIVE DL 8X TS-U633A LF
PANASONIC Super-Multi DRIVE DL 8X UJ862 LF
HLDS Super-Multi DRIVE DL 8X GU10N LF
Performance Specification With CD Diskette With DVD Diskette
Transfer rate (KB/sec) Sustained:
Max 3.6Mbytes/sec
Buffer Memory 2MB
Interface SATA
Chapter 1 21
Sustained:
Max 10.08Mbytes/sec
Optical Disc Drive
Item Specification
Applicable disc format Applicable disc format
CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video
CD, Cd-Extra (CD+), CD-text
DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL,
DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW
CD:
CD-DA (Red Book) - Standard Audio CD & CD-TEXT
CD-ROM (Yellow Book Mode1 & 2) - Standard Data
CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session
CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)
CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video
Video-CD (White Book) - MPEG1 Video
CD-R (Orange Book Part)
CD-RW & HSRW (Orange Book Part Volume1 & Volume 2
Super Audio CD (SACD) Hybrid type
US & US+ RW
DVD:
DVD-ROM (Book 1.02), DVD-Dual
DVD-Video (Book 1.1)
DVD-R (Book 1.0, 3.9G)
DVD-R (Book 2.0, 4.7G) - General & Authoring
DVD+R (Version 1.0)
DVD+RW
DVD-RW (Non CPRM & CPRM)
DVD°”R Dual
Loading mechanism Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
Power Requirement
Input Voltage 5 V +/- 5% (Operating)
Audio Interface
Item Specification
Audio Controller Realtek Audio Codec ALC269X
Audio onboard or optional Built-in
Mono or Stereo Stereo
Resolution 18 bit stereo full duplex
Compatibility HD audio Interface; S/PDIF output for PCM or AC-3
content
Sampling rate 1Hz resolution VSR (Variable Sampling Rate)
Internal microphone Yes
Internal speaker / Quantity Yes/2 (1.5W speakers)
22 Chapter 1
Video Memory
Item Specification
Chipset Intel CS GS45NB (Aspire 5810T/5810TZ/5410T) /AMD
M92LP (Aspire 5810TG)
Memory size 512M DDR3 (Aspire 5810TG)
USB
Item Specification
Chipset ICH9M
USB Compliancy Level 2.0
OHCI USB 1.1 and USB 2.0 Host controller
Number of USB port 4
Location One on the right side/three on the left
Serial port function control Enable/Disable by BIOS Setup
System Board Major Chips
Item Controller
Core logic NB Chipset Intel CS GS45NB + SB Chipset Intel CS AM82801IUX
VGA AMD M92LP (Aspire 5810TG) /UMA (Aspire 5810T/5810TZ/5410T)
USB 2.0 Intel ICH9M
Super I/O controller N/A
MODEM N/A
Bluetooth BCM2046
Wireless 802.11 b+g WLAN 802.11ABGN SHIRLEYPEAK1*2
PCMCIA/ 5 in 1 Card Reader
Audio Codec Realtek Audio Codec ALC269X
Keyboard
Item Specification
Keyboard controller Winbond WP CE 773LA
Total number of keypads 103-/104-/107-key
Windows logo key Yes
Internal & external keyboard work
simultaneously
Battery
Item Specification
Vendor Panasonic/Sanyo/Sony/Simplo
Battery Type Li-ion
Pack capacity 6-Cell 5600mAh
Number of battery cell 6
Package configuration 3 cells in series, 2 series in parallel
Chapter 1 23
Plug USB keyboard to the USB port directly: Yes
LCD 15.6” inch
Item Specification
Vendor & model name AUO ( B156XW03 V1 LF)
LP (LP156WH3-TLA1 LF)
Screen Diagonal (mm) 15.6 inches
Display resolution (pixels) 1366 x 768 WXGA Glare
Pixel Pitch 0.204 x 0.204
Pixel Arrangement R.G.B. Vertical Stripe
Display Mode Normally White
Typical White Luminance (NIT)
also called Brightness
Luminance Uniformity 1.25 max.
Contrast Ratio 500 typical
Response Time msec 8
Nominal Input Voltage VDD +3.3V
Viewing Angle (degree)
Horizontal: Right/Left
Vertical: Upper/Lower
Temperature Range( C)
Operating
Storage (shipping)
220
45/45
15/35
0 to +50
-40 to +60
AC Adaptor
Item Specification
Input 100-240V~ 1.5A, 50-60Hz/
Output 19V 65W
System Power Management
ACPI mode Power Management
Mech. Off (G3) All devices in the system are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned
off completely.
Working (G0/S0) Individual devices such as the CPU and hard disc may be
power managed in this state.
Suspend to RAM (S3) CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode
Save to Disk (S4) Also called Hibernation Mode. System saves all system
states and data onto the disc prior to power off the whole
system.
24 Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when “Press <F2> to enter Setup” message is prompted
on the bottom of screen).
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Chapter 2 25
Navigating the BIOS Utility
There are six menu options: Information, Main, Security, Boot, and Exit.
Follow these instructions:
• To choose a menu, use the left and right arrow keys.
• To choose an item, use the up and down arrow keys.
• To change the value of a parameter, press F5 or F6.
• A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.
• Press Esc while you are in any of the menu options to go to the Exit menu.
• In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.
26 Chapter 2
Information
The Information screen displays a summary of your computer hardware information.
NOTE: The system information is subject to different models.
Parameter Description
CPU Type This field shows the CPU type and speed of the system.
CPU Speed This field shows the speed of the CPU.
IDE0 Model Name This field shows the model name of HDD installed on primary IDE master. The hard disk
model name is automatically detected by the system. If there is no hard disk present or
unknown type, None should be shown on this field.
IDE0 Serial Number This field displays the serial number of HDD installed on primary IDE master. If no Hard
disk or other devices are installed on Primary IDE master, then it will display a blank line.
ATAPI Model Name This field shows the model name of the Optical device installed in the system.
System BIOS Version Displays system BIOS version.
VGA BIOS Version This field displays the VGA firmware version of the system.
KBC Ver This field shows the keyboard
Serial Number This field displays the serial number of this unit.
Asset Tag Number This field displays the asset tag number of the system.
Product Name This field shows product name of the system.
Manufacturer Name This field displays the manufacturer of this system.
UUID Number Universally Unique Identifier (UUID) is an identifier standard used in software construction,
standardized by the Open Software Foundation (OSF) as part of the Distributed
Computing Environment (DCE). This will be visible only when there is an internal LAN
device present.
Chapter 2 27
Main
I t em S pe c if ic H el p
This is the help for the
hour field. Valid range
is from 0 to 23. REDUCE
/INCREASE : F5/F6.
System Time:
System Memory:
Extended Memory:
Video Memory:
System Date:
Quiet Boot
Network Boot
F 1 2 Bo ot M e nu
D2D Recovery
SATA Mode
[]
[]
:53:38
04/07/2009
640 KB
2046 MB
256 MB
14
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[AHCI Mode]
InsydeH20 Setup Utility
Main
Information Security
Boot Exit
R e v. 3 .5
F1
Esc
Help
Exit
Select Item
S e le ct M e nu
Change Values
Select►Sub-Menu
F5/F6
Enter
F9
F10
Setup Default
S a ve a nd E x it
The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.
NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter Description Format/Option
System Time Sets the system time. The hours are displayed
System Date Sets the system date. Format MM/DD/YYYY (month/day/
System Memory This field reports the memory size of the system.
Extended Memory This field reports the memory size of the
Video Memory Shows the video memory size.
Quiet Boot Determines if Customer Logo will be displayed or
Network Boot Enables, disables the system boot from LAN
F12 Boot Menu Enables, disables Boot Menu during POST.
with 24-hour format.
Memory size is fixed to 640MB
extended memory in the system.
Extended Memory size=Total memory size-1MB
not; shows Summary Screen is disabled or
enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
(remote server).
Format: HH:MM:SS
(hour:minute:second) System Time
year)
System Date
Option:
Enabled or Disabled
Option:
Enabled or Disabled
Option:
Disabled or Enabled
28 Chapter 2
Parameter Description Format/Option
D2D Recovery Enables, disables D2D Recovery function. The
function allows the user to create a hidden
partition on hard disc drive to store operation
system and restore the system to factory
defaults.
SATA Mode Control the mode in which the SATA controller
should operate.
Option:
Enabled or Disabled
Option: AHCI or IDE
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
Chapter 2 29
Security
I t em S pe c if ic H el p
I n st al l o r Ch an ge t he
passeord and the length
o f p as sw o rd m us t be
greater than one word.
Supervisor Password Is
User Password Is
HDD Password
S e t Us er P a ss wo rd
P o we r on p a ss wo rd
Set Supervisor Password
S e t Hd d Pa s sw or d
Clear
Clear
Clear
[Disabled]
InsydeH20 Setup Utility
Main
Information Security
Boot Exit
R e v. 3 .5
F1
Esc
Help
Exit
Select Item
S e le ct M e nu
Change Values
Select►Sub-Menu
F5/F6
Enter
F9
F10
Setup Default
S a ve a nd E x it
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
NOTE: Please refer to “Remove HDD/BIOS Password” section if you need to know how to remove HDD/BIOS
Password.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter Description Option
Supervisor Password Is Shows the setting of the Supervisor password
User Password Is Shows the setting of the user password.
HDD Password Is Shows the setting of the hard disk password.
Set Supervisor Password Press Enter to set the supervisor password.
Set User Password Press Enter to set the user password. When
Set HDD Password Enter HDD Password.
Password on Boot Defines whether a password is required or not
When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.
user password is set, this password protects
the BIOS Setup Utility from unauthorized
access. The user can enter Setup menu only
and does not have right to change the value of
parameters.
while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.
Clear or Set
Clear or Set
Clear or Set
Disabled or Enabled
30 Chapter 2
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Setting a Password
Follow these steps as you set the user or the supervisor password:
1. Use the up/down keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:
2. Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3. Press Enter.
After setting the password, the computer sets the User Password parameter to “Set”.
4. If desired, you can opt to enable the Password on boot parameter.
5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1. Use the up/down keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:
2. Type the current password in the Enter Current Password field and press Enter.
3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The
computer then sets the Supervisor Password parameter to “Clear”.
4. When you have changed the settings, press F10 to save the changes and exit the BIOS Setup Utility.
Chapter 2 31
Changing a Password
1. Use the up/down keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:
2. Type the current password in the Enter Current Password field and press Enter.
3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
5. If desired, you can enable the Password on boot parameter.
6. When you are done, press u to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following
message.
32 Chapter 2
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Chapter 2 33
Exit
I t em S pe c if ic H el p
E x it S ys t em S et up a nd
save your changes to
CMOS.
Exit Saving Changes
Exit Discarding Changes
Discard Changes
Save Changes
InsydeH20 Setup Utility
Main
Information Security
Boot Exit
R e v. 3 .5
F1
Esc
Help
Exit
Select Item
S e le ct M e nu
Change Values
Select►Sub-Menu
F5/F6
Enter
F9
F10
Setup Default
S a ve a nd E x it
The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the
BIOS Setup Utility.
The table below describes the parameters in this screen.
Parameter Description
Exit Saving Changes Exit System Setup and save your changes to CMOS.
Exit Discarding Changes Exit utility without saving setup data to CMOS.
Load Setup Default Load default values for all SETUP item.
Discard Changes Load previous values from CMOS for all SETUP items.
Save Changes Save Setup Data to CMOS.
34 Chapter 2
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
• New versions of system programs
• New features or options
• Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery disk at hand, then you should create a Crisis Disk (See “Steps for
BIOS Recovery by Crisis Disk” on page 117) before you use the Flash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash.
NOTE: Please connect the AC adapter power supply when you run the Flash utility. If the battery pack does
not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Follow the steps below to run the Flash utility:
1. Rename the BIOS file as “XXXXXXX.FD”
2. Copy the “XXXXXXX.FD” file to a bootable USB device containing the Crisis Disk.
3. Turn off the system power.
4. Insert the USB device containing the renamed BIOS file and Crisis Disk to any USB port.
5. Make sure the AC adapter is connected to a power outlet and plugged in to the system.
6. Power on the system from an off state (i.e. cold boot) while holding down the Fn + ESC key.
7. After POST, release Fn + ESC key. The system should boot from the USB device and perform crisis
recovery action.
Chapter 2 35
Remove HDD and BIOS Passwords
This section teaches you how to remove HDD password:
Remove HDD Password
• If you key in the wrong HDD password thrice, “HDD password error code” will appear on the
screen. See the image below.
• If you need to solve HDD password locked problem, you can run HDD_PW.EXE
1. Key in “hdd_pw 15494 0”
2. Select “2”
3. Choose one of the uppercase strings
• Reboot the system and key in “0KJFN42” or “UVEIQ96” as your HDD user password.
36 Chapter 2
Remove BIOS Password
• If you key in wrong Supervisor Password for three time, “System Disabled” would display on the
screen. See the image below.
• If you need to solve BIOS password locked problem, you can run BIOS_PW.EXE
1.
Key in “bios_pw 14452 0”
2. Choose one upper-case string
• Reboot the system and key in “qjjg9vy” or “07yqmjd” as your BIOS user password.
Chapter 2 37
38 Chapter 2
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
• Wrist grounding strap and conductive mat for preventing electrostatic discharge
• Flat screwdriver
• Philips screwdriver
• Hex screwdriver
• Plastic flat screwdriver
• Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3
Chapter 3 39
General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Place the system on a flat, stable surface.
4. Remove any dummy card that might still be inside the card slot.
Disassembly Process
The disassembly process is divided into the following stages:
• External module disassembly
• Main unit disassembly
• LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.
Main Screw List
Item Screw Color Part No.
A M2.5 x L6 Black 86.00E69.736
B M2 x L4 Silver 86.00E13.524
C M3 x L4 Silver 86.9A524.4R0
D M2 x L3 Silver 86.9A552.3R0
E M2 x L2.5 Silver 86.9A526.2R5
F M2.5 x L2.5 Black 86.00F87.735
G M2.5 X L3.5 Silver 86.9A563.3R5
H M2.5 x L11 Black 86.1A353.110
40 Chapter 3
External Module Disassembly Process
EXTERNAL MODULE DISASSEMBLY
SSD
MODULE
TURN OFF POWER
AND PERIPHERALS
UNPLUG POWER
CABLES
LOWER
COVER
Captive Screwx4
DIMM
MODULES
REMOVE BATTERY
PACK
Dx1
ODD
MODULE
OPTICAL DISK
DRIVE
OPTICAL
LOCKER
BRACKET
Cx2
HDD
MODULE
HARD DISK
BRACKET
HARD DISK
DRIVE
Ax1
RTC
BATTERY
Hx4
External Modules Disassembly Flowchart
The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you
on the components that need to be removed during servicing. For example, if you want to remove the main
board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Screw List
Item Screw Color Part No.
A M2.5 x L6 Black 86.00E69.736
C M3 x L4 Silver 86.9A524.4R0
D M2 x L3 Silver 86.9A552.3R0
H M2.5 x L11 Black 86.1A353.110
Chapter 3 41
Removing the Battery Pack
1. Turn base unit over.
2. Slide the battery lock/unlock latch to the unlock position.
3. Slide and hold the battery release latch to the release position.
4. Then slide out the battery from the battery bay.
Note: Battery has been highlighted with the yellow circle as above image shows. Please detach the
battery and follow local regulations for disposal.
42 Chapter 3
Removing the Lower Cover
1
2
3
4
1. See “Removing the Battery Pack” on page 42.
2. Remove the four captive screws and four screws (H) securing the lower cover.
Step Size (Quantity) Color Tor que
1~4 M2.5 x L11 (4) Black 3.0 kgf-cm
3. Use a plastic screw driver to carefully pry open the lower cover.
4. Remove the lower cover from the lower case.
Chapter 3 43
Removing the Optical Drive Module
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. Remove the one screw (A) securing the optical drive.
Step Size (Quantity) Color Tor que
1 M2.5 x L6 (1) Black 3.0 kgf-cm
4. Use a screw driver and carefully push out and slide out the optical drive module out of the bay.
44 Chapter 3
5. Remove the one screw (D) securing the locker bracket and remove the locker bracket from the optical
disk drive module.
Step Size (Quantity) Color Tor que
1 M2 x L3 (1) Silver 1.6 kgf-cm
Removing the DIMM
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. Push out the latches on both sides of the DIMM socket to release the DIMM and remove it from the
socket.
Chapter 3 45
4. Do the same to the other socket if there is any DIMM present.
Removing the Hard Disk Drive Module
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. Using the plastic tab, slide the hard disk drive module away from the connector.
4. Lift up the hard disk module to remove from the bay.
NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
46 Chapter 3
5. Remove the two screws (C) securing the hard disk to the bracket and remove the hard disk from the
bracket.
Step Size (Quantity) Color Tor que
1~2 M3 x L4 (2) Silver 3.0 kgf-cm
Chapter 3 47
Removing the SSD Module
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. Using the plastic tab, slide the SSD module away from the connector and lift to remove it from the system.
Removing the RTC Battery
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. Disconnect the RTC battery cable from the system board and lift to remove it.
NOTE: Be careful when removing the RTC battery. It is glued to the system board.
Note: Battery has been highlighted with the yellow circle as above image shows. Please detach the
battery and follow local regulations for disposal.
48 Chapter 3
Main Unit Disassembly Process
MAIN UNIT
KEYBOARD
BLUETOOTH
MODULE
MAIN UNIT DISASSEMBLY
LCD MODULE
Ax2
UPPER CASE
Ax 16
WLAN BOARD
MODULE
FINGERPRINT
MODULE
TOUCHPAD
MODULE
POWER BUTTON
BOARD
B x 1
CARD READER
BOARD
B x 2
MINI BOARD
B x 1
SYSTEM BOARD
B x 2
B x 2
CRT
BOARD
THERMAL
MODULE
Main Unit Disassembly Flowchart
Screw List
Item Screw Color Part No.
A M2.5 x L6 Black 86.00E69.736
B M2 x L4 Silver 86.00E13.524
Chapter 3 49
Removing the Keyboard
1. See “Removing the Battery Pack” on page 42.
2. Release the keyboard from the latches securing it.
3. Carefully pry loose the keyboard.
4. Place the keyboard below the LCD screen to gain access to the keyboard cable.
50 Chapter 3
5. Disconnect the keyboard cable from the main board to remove the keyboard.
Removing the WLAN Board Module
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Keyboard” on page 50.
3. Disconnect the antenna cables from the WLAN board.
NOTE: There are 2 antenna cables connected to the WLAN board. The Black antenna cable is connected to
connector 1and the White antenna cable is connected to connector 2.
Chapter 3 51
4. Remove the one screw (B) on the WLAN board to release the WLAN board.
Step Size (Quantity) Color Tor que
1 M2 x L4 (1) Black 1.6 kgf-cm
5. Detach the WLAN board from the WLAN socket.
NOTE: When attaching the antenna back to the WLAN board, make sure the cable are arranged properly.
Separating the Upper Case from the Lower Case
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
52 Chapter 3
11. Remove the fourteen screws (A) from the bottom panel.
Step Size (Quantity) Color Tor que
1~14 M2.5 x L6 (14) Black 3.0 kgf-cm
12. Turn over the unit and remove the two screws (A) on the top panel.
Step Size (Quantity) Color Tor que
1~2 M2.5 x L6 (2) Black 3.0 kgf-cm
13. Disconnect the touchpad cable from the TPAD1 connector on the main board.
Chapter 3 53
14. Remove the tape securing the WAN antenna cables.
15. Disconnect the function key board cable from the MMB1 connector on the system board.
16. Disconnect the power button cable from the BTB2 connector on the system board.
54 Chapter 3
17. Disconnect the speaker cable from the SPK1 connector on the system board.
18. Gently separate the upper case from the lower case.
Removing the Power Button Board
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
Chapter 3 55
12. Release the power button board from that latches and remove from the upper case.
Removing the Touchpad Module
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
12. Disconnect the touchpad cable from the touchpad board.
56 Chapter 3
13. Carefully pry loose and remove the touch pad board.
WARNING:The touchpad board is glued to the upper case, only remove the touchpad board if it is defective.
Note: Circuit board >10 cm² has been highlighted with the yellow rectangle as above image shows.
Please detach the Circuit boards and follow local regulations for disposal.
Removing the Speaker Module
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
Chapter 3 57
12. Remove the two screws (B) securing the left and right speaker modules and remove it from the upper
case.
Step Size (Quantity) Color Tor que
1~2 M2 x L3 (2) Black 1.6 kgf-cm
Removing the System Board
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
12. Disconnect the card reader board cable from the system board.
58 Chapter 3
13. For Aspire 5810T/5810TZ/5410T, disconnect the top CRT cable from the system board and the bottom
CRT cable from the CRT board.
14. For Aspire 5810TG, disconnect the CRT cable from CN2 on the system board and disconnect the CRT
cable connector from CN3 on the system board.
Chapter 3 59
15. Disconnect the LCD cable from the LCD1 connector on the system board.
16. Remove the two screws (B) securing the system board and the mini board..
Step Size (Quantity) Color Tor que
1 M2 x L4 (1) Black 1.6 kgf-cm
17. Carefully remove the main board.
60 Chapter 3
Removing the LCD Module
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
12. See “Removing the System Board” on page 58.
13. Release the wireless antenna cables from the latches.
14. Remove the two screws (A) from the left and right hinge of the LCD module.
Step Size (Quantity) Color Tor que
1~2 M2.5 x L6 (2) Black 3.0 kgf-cm
Chapter 3 61
15. Carefully remove the LCD module from the base unit.
NOTE: When connecting the cable back to the unit, please note that the cable should be routed well.
Removing the Thermal Module
There are two version of thermal module. For this section, we are going to use the UMA model (for Aspire
5810T/5810TZ/5410T). The discrete version (for Aspire 5810TG) looks like the picture below:
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
12. See “Removing the System Board” on page 58.
62 Chapter 3
13. Disconnect the thermal module cable from the system board.
4
14. Turn over the system board and loosen the four captive screws securing the thermal module.
For the discrete model (Aspire 5810TG), please loosen the five captive screws securing the thermal
module as shown below.
1
3
2
5
Chapter 3 63
15. Carefully remove the theral module from the system.
Removing the Mini Board Module
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
12. See “Removing the System Board” on page 58.
13. Remove the one screw (B) securing the mini board to the system board.
Step Size (Quantity) Color Tor que
1 M2 x L4 (1) Black 1.6 kgf-cm
64 Chapter 3
14. Detach the system board from the mini board.
Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows.
Please detach the Circuit boards and follow local regulations for disposal.
Removing the CRT Board Module
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
12. See “Removing the System Board” on page 58.
13. Release the CRT board from the latch.
Chapter 3 65
14. Carefully lift the CRT board and remove it from the lower case.
Removing the Bluetooth Module
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
12. Disconnect the bluetooth module cable from the card reader board.
66 Chapter 3
13. Release the bluetooth module from the latches.
14. Remove the bluetooth module from the lower case.
Removing the Card Reader Board
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
12. See “Removing the Bluetooth Module” on page 66.
Chapter 3 67
13. Remove the two screws (B) securing the card reader board to the lower case.
Step Size (Quantity) Color Tor que
1~2 M2 x L4 (2) Black 1.6 kgf-cm
14. Remove the card reader board from the lower case.
68 Chapter 3
LCD Module Disassembly Process
LCD MODULE
LCD BEZEL
Gx4
LCD ASSEMBLY
LCD FPC
CABLE
LCD MODULE DISASSEMBLY
WEB
CAMERA
LEFT HINGE
RIGHT HINGE
Fx2
Fx2
Ex4
LCD Module Disassembly Flowchart
Screw List
Item Screw Color Part No.
E M2 x L2.5 Silver 86.9A526.2R5
F M2.5 x L2.5 Black 86.00F87.735
G M2.5 X L3.5 Silver 86.9A563.3R5
Chapter 3 69
Removing the LCD Bezel
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
12. See “Removing the System Board” on page 58.
13. See “Removing the LCD Module” on page 61.
14. Remove the four rubber screw covers from the LCD bezel.
15. Remove the four screws (G) on the LCD module as shown.
Step Size (Quantity) Color Tor que
1~4 M2.5 x L6 (4) Silver 3.0 kgf-cm
70 Chapter 3
16. Carefully pry open the LCD bezel and and remove the bezel from the LCD panel.
Removing the LCD Panel Hinges
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
12. See “Removing the System Board” on page 58.
13. See “Removing the LCD Module” on page 61.
14. See “Removing the LCD Bezel” on page 70.
Chapter 3 71
15. Remove the hinge caps on both side of the hinges.
16. Remove the four screws (F) securing the left and right hinges.
Step Size (Quantity) Color Tor que
1~4 M2.5 x L2.5 (4) Black 3.0 kgf-cm
17. Remove the left and right hinges.
72 Chapter 3
Removing the LCD Panel
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
12. See “Removing the System Board” on page 58.
13. See “Removing the LCD Module” on page 61.
14. See “Removing the LCD Bezel” on page 70.
15. See “Removing the LCD Panel Hinges” on page 71.
Chapter 3 73
16. Remove the four screws (E) securing the LCD panel to the back cover.
Step Size (Quantity) Color Tor que
1~4 M2 x L2.5 (4) Silver 1.6 kgf-cm
17. Carefully lift up the LCD panel and turn it over to gain access to the LCD cable.
18. Detach the acetic tape on the LCD cable.
74 Chapter 3
19. Detach the LCD cable from the LCD panel.
20. Remove the LCD panel from the back cover.
Removing the Webcam
1. See “Removing the Battery Pack” on page 42.
2. See “Removing the Lower Cover” on page 43.
3. See “Removing the Lower Cover” on page 43.
4. See “Removing the Optical Drive Module” on page 44.
5. See “Removing the DIMM” on page 45.
6. See “Removing the Hard Disk Drive Module” on page 46.
7. See “Removing the SSD Module” on page 48.
8. See “Removing the RTC Battery” on page 48.
9. See “Removing the Keyboard” on page 50.
10. See “Removing the WLAN Board Module” on page 51.
11. See “Separating the Upper Case from the Lower Case” on page 52.
12. See “Removing the System Board” on page 58.
13. See “Removing the LCD Module” on page 61.
14. See “Removing the LCD Bezel” on page 70.
Chapter 3 75
15. Disconnect the cable from the webcam.
16. Carefully pry loose the webcam.
CAUTION: Only remove the webcam if it is defective as it is glued to the back cover.
76 Chapter 3
Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Go To
Power failure. (The power indicator does
not go on or stay on.)
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed
messages on screen.
Other symptoms (i.e. LCD display problems
or others).
Symptoms cannot be re-created
(intermittent problems).
See “Power System Check” on page 79..
See “Post Code Table” on page 82.
“Undetermined Problems” on page 90
See “Post Code Table” on page 82.
See “Post Code Table” on page 82.
Use the customer-reported symptoms and
go to “Post Code Table” on page 82.
See “Intermittent Problems” on page 89.
See “Undetermined Problems” on page 90.
Chapter 4 77
System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1. Boot from the diagnostics diskette and start the diagnostics program.
2. See if FDD Test is passed as the program runs to FDD Test.
3. Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1. Reconnect the external diskette drive/DVD-ROM module.
2. Replace the external diskette drive/CD-ROM module.
3. Replace the main board.
External Optical Disk Drive Check
Do the following to isolate the problem to a controller, drive, or optical disk. Make sure that the optical disk
does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1. Boot from the diagnostics disc and start the diagnostics program.
2. See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3. Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1. Reconnect the optical disk drive module.
2. Replace the optical disk drive module.
3. Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1. Reconnect the keyboard cables.
2. Replace the keyboard.
3. Replace the main board.
The following auxiliary input devices are supported by this computer:
q Numeric keypad
78 Chapter 4
q External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1. Boot from the diagnostics diskette and start the diagnostic program (please refer to main board.
2. Go to the diagnostic memory in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1. Remove the battery pack.
2. Connect the power adapter and check that power is supplied.
3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
q “Check the Power Adapter” on page 79
q “Check the Battery Pack” on page 80
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1. If the voltage is not correct, replace the power adapter.
2. If the voltage is within the range, do the following:
q Replace the System board.
q If the problem is not corrected, see “Undetermined Problems” on page 90.
q If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3. If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4. If the operational charge does not work, see “Check the Battery Pack” on page 80.
Chapter 4 79
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1. Check out the Power Management in control Panel
2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3. Repeat the steps 1 and 2, for both battery and adapter.
4. This helps you identify first the problem is on recharging or discharging.
From Hardware:
1. Power off the computer.
2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).
3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1. Reconnect the touchpad cables.
2. Replace the touchpad.
3. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
80 Chapter 4
Power-On Self-Test (POST) Error Messages
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 90.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
Chapter 4 81
Post Code Table
POST Code Description
01 Prepare PEI Event Log service (bios debug purpose)
02 OEM service Initialization (bios debug purpose)
04 Status code report service initialization (bios debug purpose)
05 CPU IO and PCI IO (bios debug purpose)
08 CPU Initialization
09 PC Init at stage 1 (SB related init)
0A Firmware Flash Device (for BIOS ROM) Read Services (bios debug purpose)
0D PC Init at stage 2 (NB related init)
0E SMbus
10 Memory Initialization
11 Restore system configuration for S3 resume (bios debug purpose)
12 Clock generator Initialization
13 Provide TPM Presence policy (bios debug purpose)
14 TPM Module
2F Extract BIOS ROM to memory
32 Prepare services for S3 resume (bios debug purpose)
33 Prepare services for S3 resume (bios debug purpose)
34 8254 timer chip initialization
36 PCX decoder
37 CPU Initialization
38 Prepare stall (delay) related services (bios debug purpose)
39 BIOS ROM reclaims relative
3A Install EFI Runtime Protocol (bios debug purpose)
3B The counter for System boot times (bios debug purpose)
3C Watchdog timer service initialization (bios debug purpose)
3D EFI driver format verification (bios debug purpose)
3E Provide CPU IO protocol service (bios debug purpose)
3F Provide reset service (bios debug purpose)
40 Real Time Clock Initialization
41 Status code report service initialization (bios debug purpose)
42 Firmware Flash Device (for BIOS ROM) Read/Write Services
43 Firmware Flash Device Read/Write for BIOS ROM recovery (bios debug purpose)
46 PC Init at stage 1 (SB related init)
46 PCI Host Bridge Initialization
47 PCI-E Initialization
48 SB Controller Initialization
4A SATA Controller Initialization
4B SM Bus Initialization
4D NB Initialization
4D ISA Bus Initialization
4E ISA Serial Device Initialization
82 Chapter 4
POST Code Description
4F IDE Bus Initialization (bios debug purpose)
50 PCI Bus Initialization (bios debug purpose)
51 Boot option policy services initialization (bios debug purpose)
52 Firmware Flash Device (for BIOS ROM) Read/Write Services
53 ACPI Table creation (bios debug purpose)
54 PCI Hot Plug Services Initialization (bios debug purpose)
55 Platform policy services initialization (bios debug purpose)
56 IDE device platform policy relative services initialization (bios debug purpose)
57 SmBios Services (bios debug purpose)
58 Memory relative SmBios creation (bios debug purpose)
59 SmBios Creation (bios debug purpose)
5A Console In/Out Device
5C ACPI Table creation services (bios debug purpose)
5D Console In/Out Device
5E Console Out Device
5F DataHub Service (bios debug purpose)
61 Memory Test
63 Legacy 8259 Interrupt router relative initialization
64 Shadow RAM Control Service
65 Legacy Interrupt router relative initialization
66 PS2 Keyboard Service
67 VGA device Service
68 The service of monitor insert key from Keyboard (bios debug purpose)
69 EFI CSM service (bios debug purpose)
6A EFI CSM service (bios debug purpose)
6B PCI Bus platform policy relative services initialization (bios debug purpose)
6C Acer INT15 Hook
6B Acer WMI
6E USB relative initialization
6F USB relative initialization
70 USB relative initialization
71 USB Keyboard
72 USB Mass Storage (CD-ROM, HD…)
73 USB UHCI Controller
74 USB Mouse
75 USB Bus
76 Setup Utility Services (bios debug purpose)
78 USB relative service
78 CCD Detcction
79 Console Out Device
7A Console In/Out Device
7B DataHub Service (bios debug purpose)
Chapter 4 83
POST Code Description
7E BIOS Human Interface Font Services (bios debug purpose)
80 BIOS Human Interface Services (bios debug purpose)
82 BIOS Human Interface Services (bios debug purpose)
83 Logo service Initialization
84 Mouse service
8A Prepare BDS Protocol service (bios debug purpose)
8F USB EHCI Controller
93 EFI EBC-VM service initialization (bios debug purpose)
99 AHCI Bus Initialization (bios debug purpose)
A1 SPI Flash ROM
A3 ICH Serial GPIO Interface (bios debug purpose)
A5 System Management Mode IO Trap service (bios debug purpose)
A6 System Management Mode service for ICH S3 resume
A6 HD Password
AB Acer Int15 Function
AB System Password relative Initialization
AC System Password relative Initialization
AD DataHub relative service (bios debug purpose)
AE TPM Module
B1 BIOS Human Interface Services (bios debug purpose)
B6 Prepare services for Firmware File Extract (bios debug purpose)
B7 OEM service Initialization (bios debug purpose)
C0 RAM accessed in System Management Mode service
C1 System Management Interrupt services initialization
C2 System Management Mode Core Initialization
C4 System Management Mode Core Initialization
C5 System Management Mode Core Initialization
C7 System Management Mode runtime services initialization
C8 System Management services initialization
C9 System Management Mode Thunk initialization
CC Platform policy services for System Management Mode
CE Firmware Flash Device (for BIOS ROM) Read/Write Services
CF Firmware Flash Device (for BIOS ROM) Read/Write Services
D0 Insyde Flash Service Initialization
D1 Microcode Update Service
D2 Desktop Management Service Initialization
D7 HD Password
D8 System Management Mode OEM service Initialization (bios debug purpose)
D9 Provide OEM override ASPM
DA Digital Thermal Sensor
84 Chapter 4
Index of Symptom-to-FRU Errors
LCD-Related Symptoms
Symptom / Error Action in Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”,
then reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesn't
work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Reconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / Error Action in Sequence
Indicator incorrectly remains off or on, but
system runs correctly
Power-Related Symptoms
Symptom / Error Action in Sequence
Power shuts down during operation Power source (battery pack and power adapter). See “Power
The system doesn’t power-on. Power source (battery pack and power adapter). See “Power
Reconnect the inverter board
Inverter board
System board
System Check” on page 79.
Battery pack
Power adapter
Hard drive & battery connection board
System board
System Check” on page 79.
Battery pack
Power adapter
Hard drive & battery connection board
System board
Chapter 4 85
Power-Related Symptoms
Symptom / Error Action in Sequence
The system doesn’t power-off. Power source (battery pack and power adapter). See “Power
System Check” on page 79.
Hold and press the power switch for more than 4 seconds.
System board
Battery can’t be charged See “Check the Battery Pack” on page 80.
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / Error Action in Sequence
System cannot detect the PC Card
(PCMCIA)
PCMCIA slot pin is damaged. PCMCIA slot assembly
Memory-Related Symptoms
Symptom / Error Action in Sequence
Memory count (size) appears different from
actual size.
PCMCIA slot assembly
System board
Enter BIOS Setup Utility to execute “Load Default Settings,
then reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / Error Action in Sequence
In Windows, multimedia programs, no
sound comes from the computer.
Internal speakers make noise or emit no
sound.
Power Management-Related Symptoms
Symptom / Error Action in Sequence
The system will not enter hibernation See “Save to Disk (S4)” on page 24.
The system doesn't enter hibernation mode
and four short beeps every minute.
The system doesn’t enter standby mode
after closing the LCD
Audio driver
Speaker
System board
Speaker
System board
Keyboard (if control is from the keyboard)
Hard disk drive
System board
Press Fn+
mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
See “Save to Disk (S4)” on page 24.
LCD cover switch
System board
o and see if the computer enters hibernation
86 Chapter 4
Power Management-Related Symptoms
Symptom / Error Action in Sequence
The system doesn't resume from
hibernation mode.
The system doesn't resume from standby
mode after opening the LCD.
Battery fuel gauge in Windows doesn’t go
higher than 90%.
System hangs intermittently. Reconnect hard disk/CD-ROM drives.
Peripheral-Related Symptoms
Symptom / Error Action in Sequence
System configuration does not match the
installed devices.
External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching
USB does not work correctly System board
Print problems. Ensure the “Parallel Port” in the “Onboard Devices
Serial or parallel port device problems. Ensure the “Serial Port” in the Devices Configuration” of
See “Save to Disk (S4)” on page 24.
Hard disk connection board
Hard disk drive
System board
See “Save to Disk (S4)” on page 24.
LCD cover switch
System board
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then
charge battery).
Battery pack
System board
Hard disk connection board
System board
Enter BIOS Setup Utility to execute “Load Default Settings”,
then reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
System board
Configuration” of BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
BIOS Setup Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / Error Action in Sequence
Keyboard (one or more keys) does not
work.
Chapter 4 87
Reconnect the keyboard cable.
Keyboard
System board
Keyboard/Touchpad-Related Symptoms
Symptom / Error Action in Sequence
Touchpad does not work. Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / Error Action in Sequence
Internal modem does not work correctly. Modem phone port
modem combo board
System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 90.
88 Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Chapter 4 89
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 79.):
1. Power-off the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
q Non-Acer devices
q Printer, mouse, and other external devices
q Battery pack
q Hard disk drive
q DIMM
q CD-ROM/Diskette drive Module
q PC Cards
4. Power-on the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
q System board
q LCD assembly
90 Chapter 4
Connector Locations
Top and Bottom Views
Aspire 5810T/5810TZ/5410T Top View
Chapter 5
No. Code Connector
1 SPK1 Speaker cable connector
2 KB1 Keyboard cable connector
3 TP1 Touchpad cable connector
4 CN1 Card reader cable connector
5 CN3 Top CRT cable connector
6 FAN1 Thermal module fan cable connector
7 LCD1 LCD cable connector
8 BTB2 Power button cable connector
Chapter 5 91
Aspire 5810T/5810TZ/5410T Bottom View
No. Code Connector
1 DM1 DIMM slot 1
2 DM2 DIMM slot 2
3 CN2 Bottom CRT cable connector
4 SSD1 SSD connector
5 BTB1 Miniboard connector
92 Chapter 5
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