Acer ASPIRE 3300S Service Manual

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Page 1

Aspire 3300S

Service Guide

Service guide files and updates are available on the AIPG/CSD web; for more information,

please refer to http://csd.acer.com.tw

PART NO.: ------------------------- PRINTED IN TAIWAN

Page 2

Revision History

Please refer to the table below for the updates made on Aspire 3300S service guide.

Date Chapter Updates

Page 3

Copyright © 2002 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium 4 are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

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Conventions

The following conventions are used in this manual:

Screen messages Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of procedures.

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Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Page 6

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel Aspire 3300S . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Rear Panel Aspire 3300S . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

System Block Diagram (Aspire 3300S) . . . . . . . . . . . . . . . . . . 8

Main Board Layout (Aspire 3300S) . . . . . . . . . . . . . . . . . . . . 10

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Hardware Specifications and Configurations . . . . . . . . . . . . . 14

Power Management Functions . . . . . . . . . . . . . . . . . . . . . . . 22

Entering Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Standard CMOS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Advanced BIOS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Advanced Chipset Features . . . . . . . . . . . . . . . . . . . . . . . . . 34

Integrated Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Power Management Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 38

PnP/PCI Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

PC Health Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Frequency Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Load Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Set Supervisor/User Password . . . . . . . . . . . . . . . . . . . . . . . 44

Save & Exit Setup/Exit Without Saving . . . . . . . . . . . . . . . . . 46

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . 50

Opening the Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Removing the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Removing the EMI Audio Cover . . . . . . . . . . . . . . . . . . . . . . 52

Removing the Modem Card. . . . . . . . . . . . . . . . . . . . . . . . . . 53

Removing the AGP VGA Card. . . . . . . . . . . . . . . . . . . . . . . . 53

Removing the FDD and DVD Frame . . . . . . . . . . . . . . . . . . . 53

Removing the Intrusion Alarm Cable . . . . . . . . . . . . . . . . . . . 55

Removing the USB and Audio Board . . . . . . . . . . . . . . . . . . 56

Removing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . 56

Removing the DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . 58

Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Removing the Main board . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Power-On Self-Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . 63

POST Error Messages List . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Error Symptoms List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Aspire 3300S Exploded Diagram. . . . . . . . . . . . . . . . . . . . . . 89

Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . 99

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System Specifications

Overview

The Aspire 3300S supports Intel® Pentium 4 (Willamette 478/Northwood) Flip Chip-Pin Grid Array 2 processor (FC-PGA2) based Micro ATX, IBM PC/AT compatible system with PCI/AGP bus.

Chapter 1

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Features

Performance

T Intel Pentium® IV processor with Intel NetBurst™ micro-architecture and integrated 256KB/512KB

T System Front Side bus speed:400 MHz.

T Maximum of 2GB DDR RAM within 2 DIMM sockets.

T Integrated LAN Controller.

T 3.5-inch and 5.25-inch floppy disk drives.

T CD-ROM/DVD-ROM /CD-RW drives

T 1x/2x/4x AGP slot

T High capacity, Enhanced-IDE hard disk

T Power management features

T CPU SMM (System Management Mode)

T Onboard PCI master enhanced local bus IDE (Embedded in 82801BA chipset).

T Plug-and-Play (PnP) feature

T ACPI 1.0 b Compliant Power management and Configuration Support

T Software shutdown for Windows 95/98/ME/2000/XP

T Hardware monitor function

on-die L2 cache memory in Flip Chip 2 (FC)-mPGA 478 socket form factor, with supporting CPU clock up to 2.4GHz+.

T PIO mode 4

T Multiword DMA Mode 2

T Ultra DMA/33, Ultra DMA/66 & Ultra DMA/100 modes

Multimedia

T 128-bit graphics accelerator installed in the AGP Pro card slot

T An additional AGP card 1.5V slot, supports 2X and 4X

T Cathode-ray tube(CRT) support

T Liquid crystal display (LCD) support(optional)

T 3-D quality audio system via onboard audio controller

T Audio-in/Line-in, Audio-out/Line-out, Headphone-out, Mic-in, and Game/MIDI interface

NOTE: The system has dual RJ-11 phone jacks for line and phone on Modem card (option). One microphone jack and one speaker jack on FPIO board.

Connectivity

T One AGP and three PCI slots

T One CNR slot

T USB and PS/2 compatible mouse and keyboard interfaces

T Two high-speed NS 16C550-compatible serial ports

T One multi-mode parallel port

T Four USB ports (available on front and rear panels) with Plug and Play function

T High-speed 56K V9.0 fax/data/voice PCI modem (optional)

T One RJ45 connector supports IEEE 802./802.3u 10Base-T/100Base-TX-compatible network with

remote wake-up function

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Expansion

T 3 PCI slots + 2 DIMM slots + 1 AGP slot

T Upgradeable memory and hard disk

Human-centric design and ergonomics

T Slim desktop form factor

T Separate computer stand and rubber stands for quick and easy positioning

T Accessible I/O ports

T Smooth and stylish design

T Low emission and low radiation

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Front Panel Aspire 3300S

The computer’s front panel consists of the following:

Label Icon Color Description

1 Floppy drive light-emitting diode (LED)

2 3.5-inch floppy drive

3 Floppy drive eject button

CD-ROM/DVD-ROM/CD-RW Headphone/Earphone jack.

5 Volume control tuner

8 CD-ROM/DVD-ROM/CD-RW emergency eject

10 Black

11 Pink Microphone-in port (front)*

12 Lime Headphone-out port

CD-ROM/DVD-ROM/CD-RW LED

CD-ROM/DVD-ROM/CD-RW tray

hole

Stop/Eject button

USB ports

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Label Icon Color Description

13 Hard disk drive activity LED

LAN Activity LED

Power LED

Power switch

NOTE: *The system has two microphone-in ports (front and rear). However, you cannot use both of them at

the same time. The default setting for your system enables the microphone-in port in front and disables the one at the back.

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Rear Panel Aspire 3300S

Label Icon Color Description

2 Voltage selector switch

Green

Power supply

Keyhole

PS/2 mouse port

10 Power cord socket

Gray

Burgundy

Gold

Black Handset/telephone line ports (optional)

Network port

Parallel/Printer port

Game/MIDI port

VGA port

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Label Icon Color Description

11 Purple PS/2 keyboard port

12 Black USB ports

13 Teal or

Turquoise

14 Lime

15 Light blue Audio-in/Line-in jack

Serial port

Audio-out/Line-out jack

Microphone-in port (rear)**

Expansion slots

NOTE: * The CRT monitor port is automatically disabled when an add-on VGA card is installed into the

system. Connect the monitor to the VGA port instead.

** The system has two microphone-in ports (front and rear). However, you can not use both of them at

the same time. The default setting for your system enables the microphone-in port in front and disables the one at the back.

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System Block Diagram (Aspire 3300S)

AGP Slot

connector

PCI Slot

3 X PCI Slot

1 X Parallel

2 X Serial

1 X FDD CONN

VGA

FWH

(BIOS)

4X AGP Bus

66-MHz

LPC SUPER I/O

L E

INTEL P4 CPU

Willamette / Northwood

(FC-PGA2_478)

Host Bus

SIS 650

North Bridge

Primary PCI Bus

K E Y B

S E R

O A R D

/ M O U S E

2 IDE Ports

(Ultra DMA/ATA100)

400 MHz

33MHz,32-bit

SIS 961

South Bridge

C D R O M

USB

D R

USB

O M

133MHz

64-bit

USB

4 USB Ports

X86 Legacy Signals

DDRAM

2XDIMMs

LAN

RTL8100L

AC' 97

Audio Codec

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Main Board Layout (Aspire 3300S)

Component Function

ATX Power Supply/JPW1 ATX power connectors

JKBMS1 Mouse/keyboard connector

USB Connectors Connecting to USB devices

COM A & COM B Serial port connector

VGA DB 15-pin Connecting to VGA monitor

LAN Jack (optional) Connecting to LAN devices

LPT1 Parallel port connector

FDD1 Floppy disk drive connector

J8 Chassis intrusion switch connector

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Component Function

IDE 1~IDE 2 Hard disk connector

JCD1/JAUX1/JMD1 CD/AUX/Modem-in connectors

CPUFA/SYSFA Fan power connectors

JFP1/JFP2 Front panel connectors

JAUD Front panel audio connector

JUSB1/JUSB2 USB front connector

JIR1 IrDA infrared module connector

JBAT1 Clear CMOS jumper

AGP Slot Connecting to AGP cards

PCI Slot Connecting to expansion cards

CNR Slot Connecting to expansion cards

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Keyboard

The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys.

No. Component Description

1 Programmable keys

3 Multimedia keys

Internet/Suspend keys Consist of three buttons:

Help you directly access a URL (Web site) or launch any program, file, or application in your system. The fifth key is set to launch the media player.

To configure the settings of each key, right-click on the Magic Keyboard icon located on your Windows desktop.

• Email : launches the email application that came bun- dled with your system.

• Web browser : launches the browser application that came bundled with your system.

• Suspend/Resume : puts the system to sleep when

pressed. To wake up the system press it again.

Allow you to do the following:

• Play/Pause button : press to start playing the audio track or video file. Press again to pause.

• Stop Button : press to stop playing the audio track or video file.

• Forwa rd Button : press to skip forward to the next track or file and start playing.

• Backward button : press to skip backward to the previous track or file and start playing.

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No. Component Description

Volume control/Mute knob

Controls the speaker volume. Turn it clockwise or counterclockwise to adjust the volume. Press it to toggle between mute and sound.

Scroll Lock

[

Num Lock

When activated, the screen moves one line up or down when you press

the up arrow or down arrow respectively. Take note that

with some applications.

When activated, the keypad is set to numeric mode, i.e., the keys function as a calculator (complete with arithmetic operators such as +, -, * and /).

[may not work

]

Cursor keys

Application key

Windows logo key Start button. Combinations with this key perform special functions, such

Caps lock

Function keys

Also called arrow keys, let you move the cursor around the screen. They serve the same function as the arrow keys on the numeric pad when the ]

is toggled off.

Opens the applications context menu (same function as clicking the right button of the mouse).

as:

• Windows + Tab: Activates the next Taskbar button

• Windows + E: Explore My Computer

• Windows + F: Find Document

• Windows + M : Minimize All

• Shift + Windows + M: Undo Minimize All

• Windows + R: Displays Run dialog box

When activated, all alphabetic characters typed appear in uppercase

(same function as pressing

Access most of the computer's controls like screen brightness, volume output and the BIOS utility.

j + <letter>).

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Hardware Specifications and Configurations

Processor

Item Specification

Type Intel® Pentium IV processors with mPGA478 package

Slot Socket mPGA478

Speed Internal : 1.5~2.4GHz+

External: 400MHZ Data Bus Frequency

Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State the BIOS Setup is set to Enabled.)

Voltage Processor voltage can be detected by the system without setting any jumper.

BIOS

Item Specification

BIOS code programmer Award

BIOS version V6.0

BIOS ROM size 2MB

Support protocol PCI 2.1, APM1.2, DMI 2.00.1, E-IDE, ACPI 1.0, ESCD 1.03, ANSI ATA 3.0, PnP

Boot from CD-ROM feature Yes

Support to LS-120 drive No

Support to BIOS boot block feature Yes

1a, Bootable CD-ROM 1.0, ATAPI

NOTE: The BIOS can be overwritten/upgraded using the FLASH utility (AWDFLASH.EXE).

BIOS Hotkey List

Hotkey Function Description

Enter BIOS Setup Utility Press while the system is booting to enter BIOS

Setup Utility.

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This section has two table lists, system memory specification and the possible combinations of memory module.

System Memory

Item Specification

Memory socket number 2 slots (4 banks)

Support memory size per socket 64MB~1GB

Support maximum memory size 2GB

Support memory type DDR SDRAM

Support memory speed 266MHz(PC2100)

Support memory voltage 2.5V

Support memory module package 184 -pin DIMM

Support to parity check feature Yes

Support to Error Correction Code (ECC) feature.

Memory module combinations You can install memory modules in any combination as long as they match

Yes

the Memory Combination specifications.

Memory Combinations

Slot Memory Module Tot al Memor y

Slot 1 (Bank 0 & Bank 1)64MB, 128MB,

256MB, 512MB, 1GB

Slot 2 (Bank 0 & Bank 1)64MB, 128MB,

256MB, 512MB, 1GB

64MB~1GB

Maximum System Memory Supported 64MB~2GB

Cache Memory

Item

First-Level Cache Configurations

Cache function control Enable/Disable by BIOS Setup (Advanced options)

Second-Level Cache Configurations: Below information is only applicable to system with installed Pentium 4 processor.

L2 Cache RAM size Pentium IV processor: 256 KB

L2 Cache RAM speed The same with the processor core clock frequency

L2 Cache function control Enable/Disable by BIOS Setup

Video Interface

Item Specification

Video controller resident bus AGP bus

Video interface support 1x / 2x / 4x AGP Signaling and 2x / 4x Fast Writes

The AGP buffers operate only 1.5V mode

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Audio Interface

Item Specification

Audio controller SiS961

Audio controller resident bus AC’97 link

Audio function control Enable/disable by BIOS Setup

Mono or stereo Stereo

Resolution 16 bits

Compatibility AC’97 2.1 compliant

Sound Blaster Pro compatible

Mixed digital and analog high performance chip

Enhanced stereo full duplex operation

High performance PCI audio accelerator

Full native DOS games compatibility

High-Quality ESFM music synthesizer

MPU-401(UART mode) interface for wavetable synthesizers and MIDI devices

Integrated dual game port

Meets PC 97/PC98 and WHQL specifications

Music synthesizer Yes

Sampling rate 44.1 KHz

MPU-401 UART support Yes

Microphone jack Supported

On audio-I/O board (connects via CN6)

Headphone jack Supported On audio-I/O board (connects via CN6)

IDE Interface

Item Specification

IDE controller SiS961

IDE controller resident bus PCI bus

Number of IDE channel 2 onboard: 40-pin hard disk drive connector,

Support IDE interface E-IDE (up to PIO mode 4 and Ultra DMA/33, Ultra DMA/66 and Ultra DMA/100

mode 2) ANSIS ATA rev.4.0 ATAPI

Support bootable CD-ROM Yes

Floppy disk drive Interface

Item Specification

Floppy disk drive controller LPC Super I/O

Floppy disk drive controller resident bus LPC

Support FDD format 360KB, 720KB, 1.2MB, 1.44MB, 2.88MB; 3-mode

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Parallel Port

Item Specification

Parallel port controller LPC Super I/O

Parallel port controller resident bus LPC

Number of parallel ports 1

Support ECP/EPP SPP/ECP / EPP 1.7 & 1.9

Connector type 25-pin D-type female connector

Parallel port function control Enable/disable by BIOS Setup

Optional ECP DMA channel (in BIOS Setup)

Optional parallel port I/O address (via BIOS Setup)

Optional parallel port IRQ (via BIOS Setup)

DMA channel 1 DMA channel 3

378h 278h

IRQ5 IRQ7

Serial Port

Item Specification

Serial port controller LPC Super I/O

Serial port controller resident bus LPC

Number of serial port 2

Serial ports location COM1, COM 2

16550 UART support Yes

Connector type 10-pin connector

Optional serial port I/O address (via BIOS Setup)

Optional serial port IRQ (via BIOS Setup)

3F8h, 2F8h, 3E8h, 2E8h

4, 3

Modem

Item Specification

Fax modem data baud rate (bps) 14.4K bps

Data modem data baud rate (bps) 56K bps

Voice modem Yes

Modem connector type Not Applicable

Full duplex Not applicable

USB Port

Items Specifications

Universal HCI USB 1.1

USB Class Support legacy keyboard for legacy mode

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Memory Address Map

Address Size Function

000000 - 07FFFF 512KBytes Host Memory

080000 - 09FFFF 128KBytes Host/PCI Memory

0A0000 - 0BFFFF 128KBytes PCI/ISA Video Buffer Memory

0C0000 - 0C7FFF 32KBytes Video BIOS Memory

0C8000 - 0DFFFF 96KBytes ISA Card BIOS & Buffer Memory

0E0000 - 0EFFFF 64KBytes BIOS Extension Memory

Setup and Post Memory

PCI Development BIOS

0F0000 - 0FFFFF 64KBytes System BIOS Memory

100000 - UPPER LIMIT Main Memory

UPPER LIMIT - 4GBytes PCI Memory

Note : UPPER LIMIT means the maximum size of installed memory.

The Main Memory Maximum size are 768M Bytes.

Onboard Device ID & IRQ Map

Device AD# IDSEL Route Reg. Mask

Intel 845 MCH AD11 00h

P2P AD30 13h

(Func.0) ICH2 (LPC) AD31 14h

(Func.1) ICH2 (IDE) AD31 14h

(Func.2) ICH2 (USB) AD31 14h 68h FFh

(Func.3) ICH2 (SMBUS) AD31 14h

(Func.5) ICH2 (AC97 Audio) AD31 14h 61h FFh

PCI Slot 1 AD16 05h 60h FFh

PCI Slot 2 AD17 06h 61h FFh

PCI Slot 3 AD21 07h 62h FFh

PCI Slot IRQ Routing Map

PCI INTX# INTA INTB INTC INTD

PCI 1 Route 1 Route 2 Route 3 Route 4

PCI 2 Route 2 Route 3 Route 4 Route 1

PCI 3 Route 3 Route 4 Route 1 Route 2

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I/O Address Map

000-00F

020-021

040-043

060-060

061-061

070-071

081-08F

0A0-0A1

0C0-0DF

0F0-0FF

170-177

1F0-1F7

278-27F

2F8-2FF

378-37F

3F0-3F5

3F6-3F6

3F7-3F7

3F8-3FF

0CF8

0CFC

778-77A

Hex Range Devices

DMA Controller-1

Interrupt Controller-1

System Timer

Keyboard Controller 8742

System Speaker

CMOS RAM Address and Real Time Clock

DMA Controller-2

Interrupt Controller-2

DMA Controller-2

Math Co-Processor

Secondary IDE

Primary IDE

Parallel Printer Port 2

Serial Asynchronous Port 2

Parallel Printer Port 1

Floppy Disk Controller

Secondary IDE

Primary IDE

Serial Asynchronous Port 1

Configuration Address Register

Configuration Data Register

Parallel Printer Port 1

IRQ Assignment Map

IRQx System Devices Add-On-Card Devices

IRQ0 Timer N (Notes)

IRQ1 Keyboard N

IRQ2 Cascade Interrupt Control N

IRQ3 Serial Alternate Reserved

IRQ4 Serial Primary Reserved

IRQ5 Parallel Port (Alternate) Reserved

IRQ6 Floppy Diskette Reserved

IRQ7 Parallel Port Reserved

IRQ8 Real Time Clock N

IRQ9 N Reserved

IRQ10 N Reserved

IRQ11 N Reserved

IRQ12 PS/2 Mouse Reserved

IRQ13 Math Co-processor Exception N

IRQ14 Fix Diskette Reserved

IRQ15 Fix Diskette Reserved

NOTE: N - Not to be used.

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DRQ Assignment Map

DRQx System Devices Add-On-Card Devices

DRQ0 N (Notes) Reserved

DRQ1 N Reserved

DRQ2 Floppy Diskette N

DRQ3 N Reserved

DRQ4 Cascade N

DRQ5 N Reserved

DRQ6 N Reserved

DRQ7 N Reserved

NOTE: N - Not to be used.

Main Board Major Chips

Item Controller

North Bridge SiS 650

South Bridge SiS 961

Super I/O controller ITE IT8705F

Audio controller SiS961

LAN controller SiS961

HDD controller SiS961

Keyboard controller SiS961

RTC SiS961

Environmental Requirements

Item Specifications

Temperature & Humidity

Operating +10 to +45°C Non-operating -10 to +60°C Non-operating -20 to +60°C (Storage package)

Humidity

Operating 20% to 80% RH, non-condensing

Non-operating 20% to 80% RH, non-condensing (Unpacked)

Non-operating 20% to 80% RH, non-condensing (Storage package)

Vibration

Operating

Sweep Rate

Direction

Test Cycles

Non-operating

(Packed)

Sweep rate

Direction

Test Cycles

5~16.2Hz 0.388mm(peak to peak)

16.2~250Hz 0.2G

1 octave/minute X,Y,Z axis 2 cycles per axis

5~27.1Hz 0.6G

27.1~50Hz 0.44mm(peak to peak) 50~500Hz 2.0G

0.5 octave/minute X,Y,Z axis 4 cycles per axis

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Mechanical Specifications

Item Specification

Weight One 3.5 FDD and one 3.5 HDD

(without packing)

Depends on local configuration

Switching Power Supply

Input Frequency Frequency Variation Range

50Hz 47Hz to 53Hz

60Hz 57Hz to 63Hz

Input Voltage Variation Range

100 - 120 VRMS 90-132 VRMS

200 - 240 VRMS 180-264 VRMS

Input Current Measuring Range

3A 180 - 264 VRMS

(This is for 160W power supply)

Output Requirements Regulation Current Rating(Max)

+5V +-5% 8A

+12V +-5% 8A

-12V +-10% 0.3A

+3.3 +-5% 10A

-5V +-10% 0.2A

+5V +-5% 3A

NOTE: 1. +3.3V and +5V total output power can’t exceed 80W.

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Power Management Functions

Device Standby Mode

T Independent power management timer for hard disk drive devices

(0-15 minutes, time step=1 minute).

T Hard disk drive goes into Standby mode (for ATA standard interface).

T Disable V-sync to control the VESA DPMS monitor.

T Resume method: device activated (Keyboard for DOS, keyboard & mouse for Windows).

T Resume recovery time: 3-5 sec.

Global Standby Mode

T Global power management timer (2-120 minutes, time step=10 minute).

T Hard disk drive goes into Standby mode (for ATA standard interface).

T Disable H-sync and V-sync signals to control the VESA DPMS monitor.

T Resume recovery time: 7-10 sec.

Suspend Mode

T Independent power management timer (2-120 minutes, time step=10 minutes) or pushing external

switch button

T CPU goes into SMM.

T CPU asserts STPCLK# and goes into the Stop Grant State.

T LED on the panel turns amber color.

T Hard disk drive goes into SLEEP mode (for ATA standard interface).

T Disable H-sync and V-sync signals to control the VESA DPMS monitor.

T Return to original state by pushing external switch button.

Suspend to RAM

T The system context is maintained in system memory

T Power is shut to non-critical circuits.

T Memory is retained, and refreshes continually.

T All clocks shut except RTC.

T Return to original state by pushing external switch button & “PME” events at ACPI mode.

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Chapter 1 23

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Chapter 2

System Utilities

Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message.

The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM.

NOTE: If you repeatedly receive Run Setup messages, the battery may be bad/flat. In this case, the system

cannot retain configuration values in CMOS.

Before you run Setup, make sure that you have saved all open files. The system reboots immediately after you exit Setup.

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Entering Setup

Power on the computer abd the system will start POST (Power On Self Test)prosecc. When the message of “Press DEL to enter SETUP” appears on the screen, press the key of [Delete] to enter the setup menu.

NOTE: If the message disappears before you respond and you still wish to enter Setup, restart the system by

turning it OFF and On. You may also restart the system by simultaneously pressing [Ctrl+Alt+Delete].

The Setup Utility main menu then appears:

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The command line at the bottom of the menu tells you how to move within a screen and from one screen to another.

T To select an option, move the highlight bar by pressing or then press .

T To change a parameter setting, press or until the desired setting is found.

T Press to return to the main menu. If you are already in the main menu, press again to

exit Setup.

The parameters on the screens show default values. These values may not be the same as those in your system.

The grayed items on the screens have fixed settings and are not user-configurable.

NOTE: Due to the application of a new version of BIOS Setup program, you may find the BIOS menu is largely

different from the former models. However, you will soon find out that this version is much more compact than the former ones.

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Product Information

The screen below appears if you select Product Information from the main menu:

The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking for technical support).

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The following table describes the parameters found in this menu:

Parameter Description

Product Name Displays the model name of your system.

System S/N Displays your system’s serial number.

Main Board ID Displays the main board’s identification number.

Main Board S/N Displays your main board’s serial number.

System BIOS Version Specifies the version of your BIOS utility.

SMBIOS version The System Management Interface (SM) BIOS allows you to check your system

hardware components without actually opening your system. Hardware checking is done via software during start up. This parameter specifies the version of the SMBIOS utility installed in your system.

System BIOS ID Specifies the version ID of the BIOS utility.

BIOS Release Date Displays the release date of the BIOS utility.

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Standard CMOS Features

Select Standard CMOS Features from the main menu to configure some basic parameters in your system.

The following screen shows the Standard CMOS Features menu:

The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.

Parameter Description Options

Date Lets you set the date following the weekday-

month-day-year format

Time Lets you set the time following the hour-minute-

second format

IDE Primary Channel Master Allows you to configure the hard disk drive

connected to the master port of IDE channel 1.

To enter the IDE Primary Master setup, press [Enter].

The IDE CD-ROM is always automatically detected.

IDE Primary Channel Slave Allows you to configure the hard disk drive

connected to the slave port of IDE channel 1.

To enter the IDE Primary Slave setup, press [Enter].

The IDE CD-ROM is always automatically detected.

Weekday: Sun, Mon...Sat

Month: Jan, Feb...Dec.

Day: 1 to 30

Year: 1980 to 2079

Hour: 0 to 23

Minute: 0 to 59

Second: 0 to 59

IDE Device Model Number: None

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Parameter Description Options

IDE Secondary Channel Master Allows you to configure the hard disk drive

connected to the master port of IDE channel 2.

To enter the IDE Secondary Master setup, press [Enter].

The IDE CD-ROM is always automatically detected.

IDE Secondary Channel Slave Allows you to configure the hard disk drive

connected to the slave port of IDE channel 2.

To enter the IDE Secondary Slave setup, press [Enter].

The IDE CD-ROM is always automatically detected.

Drive A Allows you to configure your floppy drive A. 1.44 MB, 3.5-inch

Drive B Allows you to configure your floppy drive B. 1.44 MB, 3.5-inch

Floppy 3 Mode Support Floppy 3 is the standard Japanese floppy drive

mode. Supported by the BIOS, the selected diskette drive can read 720KB, 1.2MB and

1.44MB on a 3.5” diskette.

Video This item specifies the type of video card in use.

The default setting is VGA/EGA. Since current PCs use VGA only, this function is almost useless and may be disregarded in the future.

Halt On This parameter enables you to control the

system stops in case of Power On Self Test errors (POST).

Base Memory Refers to the option of memory that is available

to standard DOS programs. DOS systems have an address space od 1MB, but the top 384KB (called high memory) is reserved for system use. This leaves 640 KB of conventional memory. Everything above 1MB is either extended or extended memory.

Extended Memory Memory above and beyond the standard 1MB of

base memory that DOS supports. Extended memory is only available in PCs with an Intel 80286 or later microprocessor. Extended memory is not configured in any special manner and is therefore unavailable to most DOS programs. However, MS Windows and OS/2 can use extended memory.

Total Memory Total based and extended memory, and I/O

ROM 384KB available to the system.

IDE Device Model Number: None

None

360 KB, 5.25-inch

1.2 MB, 5.25-inch

720 KB, 3.5-inch

2.88 MB, 3.5-inch

None

360 KB, 5.25-inch

1.2 MB, 5.25-inch

720 KB, 3.5-inch

2.88 MB, 3.5-inch

Disabled, Enabled.

VGA/EGA

CGA40

CGA80

Mono

All Errors

No Errors

All but Keyboard

All but Diskette

All by Disk/Key

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IDE Primary/Secondary Channel Master/Slave Setup

The following screen appears if you select any of the IDE drive parameters:

The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.

Parameter Description Options

IDE HDD AutoDetection

IDE Primary Master Display the type of device installed. Auto

Access Mode Selects the HDD access mode Auto

Capacity Shows the size of your HDD in MB xxxxx MB

Cylinder Shows your hard disk’s numberof cylinders 0 to 65535

Head Shows your hard disk’s number of heads 0 to 255

Precomp Selects the precomp number for old HDD parking 0 to 65535

Landing Zone Selects the Land Zone number for old HDD parking 0 to 65535

Sector Shows your hard disk’s number of sectors 0 to 255

Auto-detects your hard disk drive Press [Enter]

None

Manual

Large

LBA

CHS

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Advanced BIOS Features

The following screen shows the Advanced BIOS Features:

The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.

Parameter Description Options

Virus Warning Allows you to set the virus warning feature for

IDE Hard Disk boot sector protection. If the function is enabled and any attempt to write data into this area is made, BIOS will display a warning message on screen and beep.

Quick Power On Self Test This parameter speeds up POST by skipping

some items that are normally checked.

Hard Disk Boot Priority

First/Second/Third Boot Device

Boot Other Device This parameter allows you to specify the system

Swap Floppy Drive Setting to Enabled will swap floppy drive a: and

Boot Up Floppy Seek Setting to Enabled will make BIOS seek floppy

The items allow you to set the sequence of boot device where BIOS attempts to load the disk operating system.

boot up search sequence.

b:.

drive a: before booting the system.

Enabled

Disabled

Enabled

Disbaled

Floppy, LS120, HDD-0, SCSI, CDROM, HDD-1, HDD-2, HDD-3, ZIP, LAN, Disabled (Disable this sequence ).

The sequence following the order of HDD, Floppy and CD-ROM is recommended.

Enabled

Disbaled

Enabled

Disabled

Enabled

Disabled

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Parameter Description Options

Boot Up NumLock Status Sets the NumLock status when the system is

powered on. Setting to On will turn on the NumLock key when the system is powered on. Setting to Off will allows users to use the arrow keys on the numeric keypad.

Gate A20 Option This item is to set the Gate A20 status. A20

refers to the first 64KB of extended memory. When the default value Fast is selected, the Gate A20 is controlled by port 92 or chipset specific method resulting in faster system performance. When Normal is selected, A20 is controlled by a keyboard controller or chipset hardware.

Typematic Rate Setting This item is used to enable or disable the

typematic rate setting including Typematic Rate and Typematic Deplay.

Off

Fast

Normal

Enabled

Disabled

Typematic Rate After Typematic Rate Setting is enabled, this

item allows you to set the rate (characters/ second) at which at keys are accelerated.

Typematic Delay This item allows you to select the delay

between when the key was first pressed and when the acceleration begins

Security Option Specifies the type of BIOS password protection

that is implemented. Setup means that the password prompt appears only when end users try to run Setup. System means that a password prompt appears every time when the computer is powered on or when end users try to run Setup.

APIC Mode This field is used to enable or disable the APIC

(Advanced Programmable Interrupt Controller). Due to compliance with PC2001 design guide, the system is able to run in APIC mode. Enabling APIC mode will expand available IRQ resources from the system.

MPS Version Control for OS This field allows you to select which MPS (Multi-

Processor Specification) version to be used for the operating system. You need to select the MPS version supported by your operating system. To find out which version to use, consult the vendor of your operating system.

Settings: 6,8,10,12,15,20,24 and 30.

Settings: 250, 500, 750 and 1000.

Setup

System

Enabled

Disabled

1.4

1.1

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Advanced Chipset Features

The advanced cipset features setup option is used to change the values of the chipset registers. These registers control most of the system options in the computer.

NOTE: Change these settings only if you are familiar with the chipset.

Advanced DRAM Control

Press [Enter] to enter the sub-menu and the following screen appears:

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The following table describes each parameter under the sub-menu. Settings in boldface are the default and suggested values.

Parameter Description Options

System Performance The DRAM timing is controlled by the DRAM

Timing Registers. The timings programmed into this register are dependent on the system design. Slower rates may be required in certain system designs to support loose layouts or slower memory.

CAS Latency Setting When synchronous DRAM is installed, the

number of clock cycles of CAS latency depends on the DRAM timing.

Normal Mode

Safe Mode

Fast mode

Turbo Mode

Ultra Mode

2T, 2.5T, 3T

The other two parameters under the Advanced Chipset Features are presented below. Settings in boldface are the deafult and suggested values.

Parameter Description Options

Memory Hole at 15M-16M You can reserve this area of system memory for

ISA adapter ROM. When this area is reserved, it cannot be cached. The user information of peripherals that need to use this area of system memory usually discuss their memory requirements.

AGP Aperture Size (MB) This item lets you determine the effective size of

the AGP Graphic Aperture.

Disabled

Enabled

64, 4,8,16,32,128 and 256.

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Integrated Peripherals

The following table describes each Integrated Peripherals parameters. Settings in boldface are the default and suggested values.

Parameter Description Options

Internal PCI/IDE This setting enables or disables the internal

primary and secondary PCI & IDE controllers.

IDE Primary Master PIO

IDE Primary Slave PIO

IDE Secondary Master PIO

IDE Secondary Slave PIO

Primary Master UltraDMA

Primary Salve UltraDMA

Secondary Master UltraDMA

Secondary Slave UltraDMA

IDE Burst Mode This allows your hard disk controller to use the

AC97 Audio Enabling the on-die AC97 Auto if no add-on PCI

System Share Memory Size For SiS650 chipset, the system shares memory

USB Controller This item is used to enable or disable the on-chip

Setting these items to “Auto” activates the HDD speed auto-detect function. The PIO mode specifies the data transfer rate of the HDD. For example, mode 0 data transfer rate is 3.3MB/s, mode 1 is 5.2 MB/s, mode 2 is 8.3MB/s, mode 3 is 11.1 MB/s and mode 4 is 16.6MB/s. If your hard disk performance becomes unstable, you may manually try the slower mode.

These items allow you to set the Ultra DMA 33/ 66/100 mode supported by the hard disk drive connected to your primary and secondary IDE connectors.

fast block mode to transfer data to and from the hard disk drive.

audio device.

to the onboard VGA card. This setting controls the exact memory size shared to the VGA card.

USB.

Both, Disabled, Primary, Secondary

Auto, mode 1, mode 2, mode 3 and mode 4

Auto

Disables

Enabled

Disabled

Auto

Disabled

4, 8, 16, 32, 64MB

Enabled

Disabled

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Parameter Description Options

USB Keyboard Support This item lets you enable or disable the USB

keyboard driver within the onboard BIOS. The keyboard driver simulates legacy keyboard command and lets you use a USB keyboard during POST or after boot if you do not have a USB driver in the operating system.

USB Mouse Support This item lets you enable or disable the USB

mouse driver within the onboard BIOS. The keyboard driver simulates legacy mouse command and lets you use a USB mouse during POST or after boot if you do not have a USB driver in the operating system.

Onboard LAN function To enable or disable the onboard LAN controller Enabled

Onboard LAN Boot ROM This setting determines whether or not to

activate the boot ROM of the onboard LAN chip.

IDE HDD Block Mode Block mode is also called block transfer, multiple

commpands or multiple sector read/write. If your IDE hard drive supports block mode (most new drives do), select “Enabled” for automatic detection of the optimal number of block read/ write per sector the drive can support.

Onboard FDC Controller Setting this parameter to “Enable” allows you to

connect your floppy disk drives to the onboard floppy disk connector instead of a separate controller card. Change the setting to “Disabled” if you want to use a separate controller card.

Enabled

Disabled

Enabled

Disabled

Enabled

Disabled

Enabled

Disabled

Enabled

Disabled

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Power Management Setup

The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use.

The following screen shows the Power Management parameters and their default settings:

The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.

Parameter Description Options

ACPI Function This item is to activate the ACPI (Advanced

Configuration and Power Management Interface) Function. If your operating system is ACPIaware, such as Windows 98SE/2000/Me, select Enabled.

ACPI Suspend Type This item specifies the power saving modes for

ACPI function. S1(POS): The S1 sleep mode is a low power state. In this state, no system context (CPU or chipset) is lost and hardware maintains all system context. S3 (STR): The S3 sleep mode is s power-down state in which power is supplied only to essential components such as main memory and wake-capable devices and all system context is saved to main memory. The information stored in memory will be used to restore the PC to the previous state when an wake-up event occurs. S1&S3: Both S1 and S3 will be adopted.

Enabled

Disabled

S1&S3

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Parameter Description Options

Video Off Option This item is to control the mode in which the

monitor will shut down.

Always On: Always keep the monitor on. Suspend --> Off: During suspend mode, the monitorwill shut down. Susp, Stby --> During suspend or standby mode, the monitor will shut down. All Modes --> Off: The monitor is turned off during doze, standby or suspend mode.

Video Off Method This item determines the manner in which the

monitor is blanked.

V/H SYNC+Blank: This selection will cause the system to turn off the vertical and horizontal synchronization ports and write blanks to the video buffer. Blank Screen: This option only write blanks to the video buffer. DPMS Supported: Initial display power management signaling.

Modem Use IRQ This setting names the interrupt request (IRQ)

line assigned to the modem (if any) on your system. Activity of selected IRQ always awakens the system.

HDD Power Down If HDD activity is not detected for the length of

time specified in this field, the hard disk drive will be powered down while all other devices remain active.

Soft-off by PWR-BTTN This feature allows users to configure the power

button function.

Aftrer PC Power Lost This item specifies when your system reboot

after a power failure or interrupt occurs.

Power On by Ring When enabled, any fax/modem activity wakes up

the system from suspend mode.

Wake-Up by PCI Card Use PCI Wake-up system. PCI must meet PCI

2.2 specification.

Resume by Alarm Use this option to set the date and time for your

computer to boot up.

Date (of month) Alarm* - Indicate the month for system to boot up. Set it to 0 if you want to boot up everyday.

Time (hh:mm:ss) Alarm* - Indicate the hour, minute and second for system to boot up.

Always On

Suspend Off

Susp, Stby --> Off

All Modes

V/H SYNC+Blank

Blank Screen

DPMS Supported

3, 4, 5, 7, 9, 10, 11, AUTO.

Disabled

1~15 Mins

Instant Off: The power button functions as a normal poweron/-off button.

Delay 4 Sec: When you press the power button, the computer enters the suspend/ sleep mode, but if the button is pressed for more than four seconds, the computer will be turned off.

Power Off

Power On

Last State

Disabled

Enabled

Disabled

Enabled

Disabled

Enabled

*Set Resume by Alarm to Enable, then press “Enter” to show the range of Date and Time Alarm.

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PnP/PCI Configuration

The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.

Parameter Description Options

Reset Configuration Data Selecting “Enabled” to reset Extended System

Configuration Data (ESCD) only if you installed a new add-on and the system reconfiguration has caused such a serious conflict that the operating system can not boot. Otherwise, you should leave it unchanged.

Resources Controlled By This BIOS can automatically configure all of the

boot and Plug and Play compatible devices. You can also set it as Manual and go into each of the sub menu to choose specific resources.

IRQ Resources The items are adjustable only when “Resources

Controlled By” is set to Manual. By pressing “Enter” to access the sub menu.

PCI/VGA Palette Snoop Disabled - Data read or written by the CPU is

only directed to the PCI VGA device’s palette registers.

Enabled - Data read or written by the CPU is directed to both the PCI VGA device’s palette registers and the ISA VGA device’s palette registers, permitting the palette registers of both VGA devices to be identical.

Disabled

Enabled

Auto (ESCD)

Manual

PCI Device

Reserved

Disabled

Enabled

*If any ISA bus adapter in the system requires VGA Palette snooping, the setting must be set to “Enabled”.

NOTE: It is strongly recommended that only experienced users should make any changes to the default

settings.

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PC Health Status

The following table describes the parameters found in this menu:

Parameter Description Options

Shutdown Temperature This option is for setting the shutdown temperature

level for the processor. When the processor reaches the temperature you set, the ACPI-aware system will be shut down.

Current System/CPU Temperature, CPU/ System fan, Vcore, ect.

These items display the current status of all of the mainboard hardware devices/components such as CPU voltages, temperatures and all fans’ speeds.

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Frequency Control

The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.

Parameter Description Options

Set CPU Ratio End users can overlock the processor by

specifying the CPU ratio (clock multiplier) in this field.

CPU Clock Ratio If the CPU Ratio is set to Manual, end users can

choose a suitable ratioto support the CPU.

Auto Detect DIMM/PCI Clk This option allows you to enable/disable the

feature of auto detecting the clock frequency of the installed DIMM/PCI bus.

Spread Spectrum When the motherboard’s clock generator pulses,

the extreme values (spikes) of the pulses creates EMI (Electromagnetic Interference). The spread Spectrum function reduces the EMI generated by modulating the pulses so that the spikes of the pulses are reduced to flatter curves. If you do not have any EMI problem, leave the setting at Disabled for optimal system stability and performance. But if you are plagued by EMI, setting to Enabled for EMI reduction. Remember to disable Spread Spectrum if you are overlocking because even a slight jitter can introduce a temporary boost in clockspeed which may just cause your overlock ed processor to lock up.

DRAM Frequency This setting let end users select the DRAM

frequency.

Auto

Manual

8x to 50x

Enabled

Disabled

By SPD

200 Mhz

266 Mhz

333 Mhz

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Load Default Settings

The default settings are the default values set by the mainboard manufacturer specifically for optimal performance of the mainboard. When you select the item, a message as below appears:

Pressing Y (Yes) loads the BIOS default values for the most stable system performance.

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Set Supervisor/User Password

When you choose to set supervisor password, a message as below will appear on the screen:

At the prompt, type your password. Your password can be up to six characters in length. After typing the password, press “Enter”. At the next prompt, re-type your password and press “Enter” again to confirm the new password. After the password entry, the screen automatically reverts to the main screen.

To disable the password, press “Enter” when prompted to enter the password. The following screen will display a message confirming that the password has been disabled.

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If you select Set User Password, a message as below will appear:

To disable User Password, press “Enter” when prompted to enter the password. The following screen will display a message confirming that the password has been disabled.

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Save & Exit Setup/Exit Without Saving

If you select Save and Exit Setup, you will exit the BIOS utility. The following dialogue box will appear.

Select Y (Yes) to exit Setup. Select N (No) to return to the main menu.

If you select Exit Without Saving, you will discard all the changes you made and exit Setup.

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Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the Veriton 3300/3300D desktop computer for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

T Wrist grounding strap and conductive mat for preventing electrostatic discharge

T Flat-bladed screwdriver

T Phillips screwdriver

T Hexagonal screwdriver

T Plastic stick

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatches when putting back the components.

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General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

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Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphical representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing.

Main Unit

Upper Case

W/ Front Panel

Front Panel

Rotate Bracket

W/DVD-ROM &

FDD Module

DVD-ROM

Alarm Cable

USB/Audio

Intrusion

Board

EMI Audio

Cover

FDD

Audio Cable USB Cable

Power Supply HDD Module Main Board

USB/Audio

Board

Module

AGP VGA

Card

HDD HDD Bracket

DIMM

Modem Card

CPU Fan Sink

CPU

RTC Battery

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Opening the Housing

This section tells you how to open the housing cover when you need to install additional components inside the system unit.

CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected

to it.

Removing the Housing Cover

1. Place the system unit on a flat, steady surface.

2. Turn the housing back.

3. Slide the upper case back out about an inch and then gently pull it outward to detach it from the housing.

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Removing the Front Panel

1. See “Opening the Housing” on page 51

2. Remove the four screws as shown here.

3. Detach the front bezel from the front panel gently in the way as shown here.

Removing the EMI Audio Cover

1. See “Opening the Housing” on page 51

2. Remove the EMI audio cover from the lower case.

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Removing the Modem Card

1. See “Opening the Housing” on page 51

2. Remove the screw as shown below and then remove the modem card from the slot.

Removing the AGP VGA Card

1. See “Opening the Housing” on page 51

2. Remove the screw as shown here and then remove the AGP VGA card from the slot.

Removing the FDD and DVD Frame

1. See “Opening the Housing” on page 51

2. Push the two latches of both sides then lift up the FDD and DVD frame.

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3. Disconnect the floppy disk drive and power cables from the floppy disk drive.

4. Disconnect the power cable, IDE cable, and audio cable from the DVD-ROM drive.

5. Disconnect the micro switch cable from the main board.

6. Pull the FDD and DVD frame from the lower case.

7. Remove the four screws as shown here then detach the DVD-ROM drive from the frame.

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8. Remove the four screws as shown here then detach the floppy disk drive from the frame.

9. Disconnect micro switch cable from the FDD and DVD frame.

Removing the Intrusion Alarm Cable

1. See “Opening the Housing” on page 51

2. See “Removing the FDD and DVD Frame” on page 53”

3. Detach the intrusion alarm cable from the FDD and DVD Frame.

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Removing the USB and Audio Board

1. See “Opening the Housing” on page 51

2. See “Removing the EMI Audio Cover” on page 52

3. See “Removing the FDD and DVD Frame” on page 53

4. Disconnect the USB board cable and audio board cable from the USB and audio board.

5. Remove the two screws as shown here then detach the USB and audio board from the lower case.

Removing the Hard Disk Drive

1. See “Opening the Housing” on page 51

2. See “Removing the FDD and DVD Frame” on page 53

3. Disconnect the IDE cable and HDD power cable from the hard disk drive.

4. Remove the two screws as shown here and then hold the hard disk drive frame.

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5. Slide the hard disk drive frame to the right and then gently move it inward to detach it from

the lower case.

6. Remove the four screws as shown and then detach the hard disk drive from the frame.

Removing the DIMM

1. See “Opening the Housing” on page 51

2. See “Removing the FDD and DVD Frame” on page 53”

3. To release the system memory, press down and out on the levers on both sides of the DIMM socket.

4. Gently pull the DIMM out of the socket.

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Removing the Power Supply

1. See “Opening the Housing” on page 51.

2. See “Removing the FDD and DVD Frame” on page 53”

3. Remove the two screws as shown here.

4. Disconnect the power cable from the main board.

5. Gently remove the power supply from the system.

Removing the RTC Battery

1. See “Opening the Housing” on page 51

2. To remove the RTC battery from the holder, gently remove it from the holder by hand.

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Removing the Processor

1. See “Opening the Housing” on page 51

2. See “Removing the FDD and DVD Frame” on page 53”

3. Disconnect the fan sink cable from the main board, and then release the two levers on both sides of the

fan sink.

4. Put the two levers back to the original position, and then remove the CPU fan sink from the main board

5. Lift up the socket lever, pull the CPU out from the socket carefully and then put the socket lever back to its

original position.

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Removing the Main board

1. See “Opening the Housing” on page 51

2. See “Removing the FDD and DVD Frame” on page 53

3. Remove the six screws as shown here then detach the main board from the lower case.

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Troubleshooting

This chapter provides troubleshooting information for the Aspire 3300S:

T Power-On Self-Test (POST)

T Index of Error Message

T Index of Error Symptoms

T Undetermined Problems

Chapter 4

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Power-On Self-Test (POST)

Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user.

The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option. If POST discovers errors in system operations at power-on, it displays error messages on screen, generates a check point code at port 80h or even halts the system if the error is fatal.

The main components on the main board that must be diagnosed and/or initialized by POST to ensure system functionality are as follows:

T Microprocessor with built-in numeric co-processor and cache memory subsystem

T Direct Memory Access (DMA) controller (8237 module)

T Interrupt system (8259 module) or APIC (advance program interrupt controller)

T Three programmable timers (system timer and 8254 module)

T ROM subsystem

T RAM subsystem

T CMOS RAM subsystem and real time clock/calendar with battery backup

T Onboard serial interface controller

T Onboard parallel interface controller

T Embedded hard disk interface and one diskette drive interface

T Keyboard and auxiliary device controllers

T I/O ports

T Two RS232 serial ports

T One parallel port

T One PS/2-compatible mouse port

T OnePS/2-compatible keyboard port

NOTE: When Post executes a task, it uses a series of preset numbers called check points to be latched at

port 80h, indicating the stages it is currently running. This latch can be read and shown on a debug board.

The following table describes the BIOS common tasks carried out by POST. Each task is denoted by an unique check point number. For other unique check point numbers that are not listed in the table, refer to the correspoing product service guide.

Post Checkpoints List: The list may vary accordingly depending on your BIOS.

Checkpoint Description

CFh Test CMOS R/W functionality

C0h Early chipset initialization:

-Disable shadow RAM

-Disable L2 cache (socket 7 or below)

-Program basic chipset registers

C1h Detect memory

-Auto-detection of DRAM size, type and ECC.

-Auto-detection of L2 cache (socket 7 or below)

C3h Expand compressed BIOS code to DRAM

C5h Call chipset hook to copy BIOS back to E000 & F000 shadow RAM.

0h1 Expand the Xgroup codes locating in physical address 1000:0

02h Reserved

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Checkpoint Description

03h Initial Superio_Early _Init switch

04h Reserved

05h 1. Blank out screen

2. Clear CMOS error flag

06h Reserved

07h 1. Clear 8042 interface

2. Initialize 8042 self-test

08h 1. Test special keyboard controller for Winbond 977 series Super I/O chips.

2. Enable keyboard interface.

09h Reserved

0Ah 1. Disable PS/2 mouse interface (optional)

2. Auto detect ports for keyboard & mouse followed by a port & interface swap (optional).

3. Reset keyboard for Winbond 977 series Super I/Q chips.

0Bh Reserved

0Ch Reserved

0Dh Reserved

0Eh Test F000h segment shadow to see whether it is R/W-able or not. If test fails, keep

beeping the speaker.

0Fh Reserved

10h Auto detect flash type to load appropriate flash R/W codes into the run time area in F000

for ESCD & DMI support.

11h Reserved

12h Use walking 1’s algorithm to check out interface in CMOS circuitry. Also set real-time clock

power status, and then check for override.

13h Reserved

14h Program chipset default values into chipset. Chipset default values are MODBINable by

15h Reserved

16h Initial Early_Init_Onboard_Generator switch.

17h Reserved

18h Detect CPU information including brand, SMI type (Cyrix or Intel) and CPU level (586 or

19h Reserved

1Ah Reserved

1Bh Initial interrupts vector table. If no special specified, all H/W interrupts are directed to

1Ch Reserved

1Dh Initial Early_PM_INIT switch.

1Eh Reserved

1Fh Load keyboard matrix (notebook platform)

20h Reserved

21h HPM initialization (notebook platform)

22h Reserved

OEM customers.

686)

SPURIOUS_INT_HDLR & S/W interrupts to SPURIOUS_soft_HDLR.

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Checkpoint Description

23h 1. Check validity of RTC value:

e.g. a value of 5Ah is an invalid value for RTC minute.

2. Load CMOS settings into BIOS stack. If CMOS checksum fails, use default value

instead.

3. Prepare BIOS resource map for PCI & PnP use. If ESCD is valid, take into

consideration of the ESCD’s legacy information.

4. Onboard clock generator initialization. Disable respective clock resource to empty PCI

& DIMM slots.

5. Early PCI initialization

-Enumerate PCI bus number

-Assign memory & I/O resource

-Search for a valid VGA device and VGA BIOS, and put it into C000:0

24h Reserved

25h Reserved

26h Reserved

27h Initialize INT 09 buffer

28h Reserved

29h 1. Program CPU internal MTRR (P6 & PII) for 0-640K memory address.

2. Initialize the APIC for Pentium class CPU.

3. Program early chipset according to CMOS setup. Example: onboard IDE controller.

4. Measure CPU speed.

5. Invoke video BIOS.

2Ah Reserved

2Bh Reserved

2Ch Reserved

2Dh 1. Initialize multi-language

2. Put information on screen display, including Award title, CPU type, CPU speed...

2Eh Reserved

2Fh Reserved

30h Reserved

31h Reserved

32h Reserved

33h Reset keyboard except Winbond 977 series Super I/O chips.

34h Reserved

35h Reserved

36h Reserved

37h Reserved

38h Reserved

39h Reserved

3Ah Reserved

3Bh Reserved

3Ch Test 8254.

3Dh Reserved

3Eh Test 8259 interrupt mask bits for channel 1

3Fh Reserved

40h Test 8259 interrupt mask bits for channel 2.

41h Reserved

42h Reserved

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Checkpoint Description

43h Test 8259 functionality

44h Reserved

45h Reserved

46h Reserved

47h Initialize EISA slot

48h Reserved

49h 1. Calculate total memory by testing the last double word of each 64K page.

2. Program writes allocation for AMD K5 CPU.

4Ah Reserved

4Bh Reserved

4Ch Reserved

4Dh Reserved

4Eh 1. Program MTRR of M1 CPU.

2. Initialize L2 cache for P6 class CPU & program CPU with proper cacheable range.

3. Initialize the APIC for P6 class CPU.

4. On MP platform, adjust the cacheable range to smaller one in case the cacheable

ranges between each CPU are not identical.

4Fh Reserved

50h Initialize USB

51h Reserved

52h Test all memory (clear all extended memory to 0)

53h Reserved

54h Reserved

55h Display number of processors (multi-processor platform)

56h Reserved

57h 1. Display PnP logo

2. Early ISA PnP initialization

-Assign CSN to every ISA PnP device.

58h Reserved

59h Initialize the combined Trend Anti-Virus code.

5Ah Reserved

5Bh (Optional Feature)

Show message for entering AWDFLASH.EXE from FDD (optional)

5Ch Reserved

5Dh 1. Initialize Init_Onboard_Super_IO switch.

2. Initialize Init_Onboard_AUDIO switch.

5Eh Reserved

5Fh Reserved

60h Okay to enter Setup utility; i.e. not until this POST stage can users enter the CMOS setup

61h Reserved

62h Reserved

63h Reserved

64h Reserved

65h Initialize PS/2 Mouse

66h Reserved

utility.

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Checkpoint Description

67h Prepare memory size information for function call:

INT 15h ax=E820h

68h Reserved

69h Turn on L2 cache

6Ah Reserved

6Bh Program chipset registers according to items described in Setup& Auto-configuration

table.

6Ch Reserved

6Dh 1. Assign resources to all ISA PnP devices.

2. Auto assign ports to onboard COM ports if the corresponding item in Setup is set to

“AUTO”

6Eh Reserved

6Fh 1. Initialize floppy controller

2. Set up floppy related fields in 40: hardware.

70h Reserved

71h Reserved

72h Reserved

73h (Optional Feature)

Enter AWDFLASH.EXE if:

-AWDFLASH is found in floppy drive

-ALT+F2 is pressed

74h Reserved

75h Detect & install all IDE devices: HDD, LS120, ZIP,CDROM.....

76h Reserved

77h Detect serial ports & parallel ports

78h Reserved

79h Reserved

7Ah Detect & install co-processor

7Bh Reserved

7Ch Reserved

7Dh Reserved

7Eh Reserved

7Fh 1. Switch back to text mode if full screen logo is supported.

-If errors occur, report errors & wait for keys

-If no errors occur or F1 key is pressed to continue:

Clear EPA or customization logo.

80h Reserved

81h Reserved

82h 1. Call chipset power management hook.

2. Recover the text fond used by EPA logo (not for full screen logo)

3. If password is set, ask for password.

83h Save all data in stack back to CMOS.

84h Initialize ISA PnP boot devices.

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Checkpoint Description

85h 1. USB final Initialization

2. NET PC: Build SYSID structure

3. Switch screen back to text mode.

4. Set up ACPI table at top of memory.

5. Invoke ISA adapter ROMs.

6. Assign IRQs to PCI devices

7. Initialize APM

8. Clear noise of IRQs/

86h Reserved

87h Reserved

88h Reserved

89h Reserved

90h Reserved

91h Reserved

92h Reserved

93h Read HDD boot sector information for Trend Anti-Virus code

94h 1. Enable L2 cache

2. Program boot up speed

3. Chipset final initialization

4. Power management final initialization

5. Clear screen & display summary table

6. Program K6 write allocation

7 Program P6 class write combining .

95h 1. Program daylight saving

2. Update keyboard LED & typematic rate

96h 1. Build MP table

2. Build & update ESCD

3. Set CMOS century to 20h or 19h

4. Load CMOS time into DOS timer tick

5. Build MSIRQ routing table

FFh Boot attempt (INT 19h)

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POST Error Messages List

If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List” on page 71.

NOTE: When you have deemed it necessary to replace an FRU, and have done so, you must run a total

system check to ensure that no other activity has been affected by the change. This system check can be done through the diagnostics program.

NOTE: Check all power supply voltages, switch, and jumper settings before you replace the main board. Also

check the power supply voltages if you have a “system no-power” condition.

If you are unable to correct the problem by using the “BIOS Messages List” table and “Error Symptoms List” table, go to “Undetermined Problems” on page 75.

NOTE: To diagnose a problem, first find the BIOS error messages in the left column. If directed to a check

procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.

BIOS Messages Action/FRU

CMOS Battery Bad Battery should be replaced

CMOS Checksum Error Check the battery and replace if necessary.

Disk Boot Failure

Diskette Drives or Types Mismatch Error Run Setup

Display Switch Is Set Incorrectly Determine which setting is correct, and then either turn off

Display Type Has Changed Since Last Boot Configure the system for the new display type/

Error Encountered Initializing Hard Drive Be sure the adapter is installed correctly and all cables are

Error Encountered Initializing Hard Disk Controller Make sure the cord is correctly and firmly installed in the

Floppy Disk CNTRLR Error or No CNTRLR Present Make sure the controller is installed correctly and firmly. If

Keyboard Error or No Keyboard Present Make sure the keyboard is attached correctly and no keys

Insert system disk into Drive (A:)and press assumed the system would boot from the hard drive, make

sure the controller is inserted correctly and all cables are properly attached. Also be sure the disk is formatted as a boot device. Then reboot the system.

the system and change the jumper, or enter Setup and change the VIDEO selection.

correctly and firmly attached. Also be sure the correct hard drive type is selected in Setup.

bus. Be sure the correct hard drive type is selected in Setup. Also check if any jumper needs to be set correctly on the hard drive.

there are no floppy drives installed, be sure the Diskette Drive selection in Setup is set to None.

are pressed during the boot.

NOTE: If you are purposely configuring the

system without a keyboard, set the error halt condition in Setup to HALT ON ALL, BUT KEYBOARD.This will cause BIOS to ignore the missing keyboard and continue the boot.

Memory Address Error Use this location along with the memory map for your

system to find and replace the bad memory chips.

Memory Parity Error Use this location along with the memory map for your

system to find and replace the bad memory chips.

Memory Size Has Changed Since Last Boot In EISA mode, use Configuration Utility to reconfigure the

memory configuration. In ISA mode, enter Setup and enter the new memory size in the memory fields.

e.If you

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BIOS Messages Action/FRU

Memory Verify Error Use this location along with your system’s memory map to

Offending Address Not Found This message is used in conjunction with the I/O

Offending Segment This message is used in conjunction with the I/O

Press A Key To Reboot Press any key and the system will reboot.

Press

l to Disable NMI, m to Reboot

RAM Parity Error Checking for segment

System Halted

Floppy Disk(s) Fail(80) Unable to reset floppy subsystem

Floppy Disk(s) Fail (40) Floppy Type mismatch

Hard Disk(s) Fail (80) HDD reset failed

Hard Disk(s) Fail (40) HDD controller diagnostics failed

Hard Disk(s) Fail (20) HDD initialization error

Hard Disk(s) Fail (10) Unable to recalibrate fixed disk

Hard Disk(s) Fail (08) Sector Verify failed

Keyboard Is Locked Out Unlock the key

Keyboard Error Or No Keyboard Present Make sure the keyboard is attached correctly and no keys

Manufacturing POST loop System will repeat POST procedure infinitely while the P15

BIOS ROM Checksum Error BIOS will boot from the boot block and read BIOS binary

Memory Test Fail BIOS reports the memory test fail if the onboard memory is

locate the bad chip.

CHANNEL CHECK and RAM PARITY ERROR messages when the segment that has caused problem cannot be isolated.

When the BIOS detects a Non-maskable Interrupt condition during boot, this will allow you to disable the NMI and continue to boot, or you can reboot the system with the NMI enabled.

Press

b-a-c to reboot.

Or plug out AC and wait for 10 seconds, then plug in AC again. Press power button to boot the system again. .

are pressed during the boot.

of keyboard controller is pull low. This is also used for M/B burn in test.

file from FDD disk, then flash BIOS ROM (FWH - Firmware Hub).

tested error

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Error Symptoms List

NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure,

replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.

Error Symptom Action/FRU

Processor / Processor Fan

NOTE: Normally, the processor fan should be operative, and the processor clock setting should be

exactly set to match its speed requirement before diagnosing any processor problems.

Processor fan does not run but power supply fan runs.

Processor test failed.

NOTE: Ensure the memory modules are installed properly and the contact leads are clean before

diagnosing any system problems.

Memory test failed. 1. See "Memory"

Incorrect memory size shown or repeated during POST.

System works but fails to enter power saving mode when the Power Management Mode is set to Enabled.

Blinking cursor only; system does not work. 1. Diskette/IDE drive connection/cables

NOTE: Ensure the diskette drive is auto-setting in BIOS Setup and its read/write head is clean before

diagnosing any diskette drive problems.(If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.)

Media and drive are mismatched. 1. Ensure the diskette drive is configured correctly in the Disk

Diskette drive does not work. 1. Ensure the diskette drive is not set to None in the Disk Drives of

Diskette drive read/write error. 1. Diskette.

1. Ensure the system is not in power saving mode. See “Power

Management” in chapter 2.

2. With the system power on, measure the voltage of processor fan

connector. Its reading should be +12Vdc. Its reading should be +12Vdc. If the reading shows normal, but the fan still does not work, then replace a good fan.

3. Main board.

1. Processor.

Main board.

Main board and Memory

2. Main board

1. Insert the memory modules in the DIMM sockets properly, then

reboot the system.

2. Memory module.

3. Main board.

1. Enter BIOS Setup and load default settings.

In Windows Systems, check settings in Power Management Property of Control Panel.

2. Reload software from Recovery CD.

2. Diskette/IDE disk drives

3. See “Undetermined Problems”.

4. Main board

Diskette Drive

Drives of BIOS Setup.

2. Ensure the diskette drive is correctly formatted.

3. Diskette drive connection/cable

4. Diskette drive

5. Main board

BIOS Setup.

2. Diskette drive power

3. Diskette drive connection/cable

4. Diskette drive

5. Main board

2. Ensure the diskette drive is not set to Write protect in the

Security Options of BIOS Setup.

3. Diskette drive cable.

4. Diskette drive.

5. Main board.

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Error Symptom Action/FRU

Diskette drive LED comes on for more than 2 minutes when reading data.

Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes.

Diskette drive test failed. 1. Diskette

1. Diskette

2. Diskette drive connection/cable

3. Diskette drive

4. Main board

1. Diskette

2. Diskette drive power

3. Diskette drive connection/cable

4. Diskette drive

5. Main board

2. Diskette drive

3. Diskette drive cable

4. Main board

Hard Disk Drive

NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly

before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.)

Hard disk drive test failed. 1. Enter BIOS Setup and Load default settings.

2. Hard disk drive cable.

3. Hard disk drive.

4. Main board.

Hard disk drive cannot format completely. 1. Enter BIOS Setup and Load default settings.

2. Hard disk drive cable.

3. Hard disk drive.

4. Main board.

Hard disk drive has write error. 1. Enter BIOS Setup and Load default settings.

2. Hard disk drive.

Hard disk drive LED fails to light, but system operates normally.

1. With the system power on, measure the voltage of hard disk LED

connector.

2. Hard drive LED cable.

CD/DVD-ROM Drive

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set

correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

CD/DVD-ROM drive LED doesn't come on but works normally.

CD/DVD-ROM drive LED flashes for more than 30 seconds before LED shutting off.

Software asks to reinstall disc.

Software displays a reading CD/DVD error.

CD/DVD-ROM drive cannot load or eject when the system is turned on and its eject button is pressed and held.

CD/DVD-ROM drive does not read and there are no messages are displayed.

CD/DVD-ROM drive can play audio CD but no sound output.

Real-time clock is inaccurate. 1. Ensure the information in the Date and Time of BIOS Setup is

1. CD/DVD-ROM drive

1. CD/DVD-ROM may have dirt or foreign material on it. Check with

a known good disc.

2. CD/DVD-ROM is not inserted properly.

3. CD/DVD-ROM is damaged.

1. Disconnect all cables from CD/DVD-ROM drive except power

cable, then press eject button to try to unload the disk.

2. CD/DVD-ROM drive power.

3. CD/DVD-ROM drive

1. CD may have dirt or foreign material on it. Check with a known

good disc.

2. Ensure the CD/DVD-ROM driver is installed properly.

3. CD/DVD-ROM drive.

1. Ensure the headphone jack of the CD/DVD-ROM has an output.

2. Turn up the sound volume.

3. Speaker power/connection/cable.

4. CD/DVD-ROM drive.

Real-Time Clock

set correctly.

2. RTC battery.

3. Main board

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Error Symptom Action/FRU

Audio

Audio software program invokes but no sound comes from speakers.

Modem ring cannot wake up system from suspend mode.

Data/fax modem software program invokes but cannot receive/send data/fax

Fax/voice modem software program invokes but has no sound output. (Data files are received normally; voice from modem cannot be produced, but system sound feature works normally.)

Video memory test failed.

Video adapter failed.

Display problem:

- Incorrect colors

No high intensity

Missing, broken, or incorrect characters

Blank monitor(dark)

Blank monitor(bright)

Distorted image

Unreadable monitor

Undetermined Problems

If an error message is present, go to “POST Error Messages List” on page 69. If you did not receive any messages, see if the symptom is listed in “Error Symptoms List” on page 71. If you still cannot solve the problem, continue with this check:

1. Check the power supply voltages. If the voltages are correct continue with the following steps:

2. Power off the system unit.

3. Perform the following checks, one by one, until you have isolated the

problem FRU.

4. Load default settings in setup.

5. Check all main board jumper positions and switch settings.

6. Check all adapter card jumper positions.

7. Check all device jumper positions.

8. Check all cables and connectors for proper installation.

9. If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a

time:

10. Non-Acer devices

T External devices

T Any adapter card (modem card, LAN card or video card, if installed)

T CD/DVD-ROM drive

T Diskette drive

T Hard disk drive

T DIMM

T Processor

T Main board

11. Power on the system unit.

12. Repeat steps 2 through 5 until you find the failing device or adapter.

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Jumper and Connector Information

Connectors

The mainboard provides connectors to connect to FDD, IDE HDD, case,

modem, LAN, USB Ports, IR module and CPU/System FAN.

Floppy Disk Drive Connector: FDD1

The mainboard provides a standard floppy disk drive connector that

supports 360K, 720K, 1.2M, 1.44M and 2.88M floppy disk types.

Chapter 5

FD D 1

Chassis Intrusion Switch Connector: J8

This connector is connected to 2-pin connector chassis switch. If the Chassis is open, the switch will be short. The system will record this status. To clear the warning, you must enter the BIOS setting and clear the status.

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Hard Disk Connectors: IDE1 & IDE2

The mainboard has a 32-bit Enhanced PCI IDE and Ultra DMA 33/66/100 controller that provides PIO mode 0~4, Bus Master, and Ultra DMA33/66/100 function. You can connect up to four hard disk drives, CD-ROM, 120MB Floppy (reserved for future BIOS) and other devices. These connectors support the provided IDE hard disk cable.

2 E

D I

IDE1 (Primary IDE Connector)

The first hard drive should always be connected to IDE1. IDE1 can connect a Master and a Slave drive. You must configure second hard drive to Slave mode by setting the jumper accordingly.

IDE2 (Secondary IDE Connector)

IDE2 can also connect a Master and a Slave drive.

TIP:

If you install two hard disks on cable, you must configure the second drive to Slave mode by setting its jumper. Refer to the hard disk documentation supplied by hard disk vendors for jumper setting instructions.

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CD-In Connector: JCD1

The connector is for CD-ROM audio connector.

Aux Line-In Connector: JAUX1

The connector is for DVD add-on card with Line-in connector.

Modem-In Connector: JMD1

The connector is for modem with internal audio connector.

JCD1

GND

JAUX1

GND

JMD1

Phone_In

GND

Mono_Out

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Fan Power Connectors: CPUFA/SYSFA

The CPUFA (processor fan) & SYSFA (system fan) support system cooling fan with +12V. It supports three-pin head connector. When connecting the wire to the connectors, always take note that the red wire is the positive and should be connected to the +12V, the black wire is Ground and should be connected to GND. If the mainboard has a System Hardware Monitor chipset on-board, you must use a specially designed fan with speed sensor to take advantage of the CPU fan control.

SE N SO R

+1 2V

GN D

CP U F A

SE N SO R

+1 2V

GN D

SY S F A

Note:

1. Always consult the vendor for proper CPU cooling fan.

2. CPU Fan supports the fan control. You can install the PC Alert utility that will automatically control the CPU Fan speed according to the actual CPU temperature.

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Front Panel Connectors: JFP1 & JFP2

The mainboard provides front panel connectors for electrical connection to the front panel switches and LEDs. Users can choose either the JFP1 or the JFP2 depending on their needs. JFP1 is compliant with Intel

Connectivity Design Guide.

Front Panel I/O

Bu zz er

(short pin)

Speak er

2 8 1 7

Power LE D

Power

LE D

Switch

2 10 1 9

HDD

Rese t

LE D

JFP1 Pi n De fi ni tion

PIN SIGNAL DESCRIPTION

1 HD_LED_P Hard disk LED pull-up

2 FP PWR/SLP MSG LED pull-up

3 HD_LED_N Hard disk active LED

4 FP PWR/SLP MSG LED pull-up

5 RST_SW_N Reset Switch low reference pull-down to GND

6 PWR_SW_P Power Switch high reference pull-up

7 RST_SW_P Reset Switch high reference pull-up

8 PWR_SW_N Power Switch low reference pull-down to GND

9 RSVD_DNU Reserved. Do not use.

Switch

JFP1

(Intel spec)

Note for JFP2:

If onboard buzzer is available, you can short pins 4 & 6 to have the buzzer enabled or open pins 4 & 6 to have the buzzer disabled.

JFP2

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Front Panel Audio Connector: JAUD

You can connect an optional audio connector to the Front Panel Audio Header. JAUD is compliant with Intel

Guide.

2 10 1 9

JAUD

P in De fi ni ti on

PIN SIGNAL DESCRIPTI ON

1 AUD_MIC Front panel microphone input signal

2 AUD_GND Ground used by analog audio circuits

3 AUD_MIC_BIAS Microphone power

4 AUD_VCC Filtered +5V used by analog audio circuits

5 AUD_FPOUT_R Right channel audio signal to front panel

6 AUD_RET_R Right channel audio signal return from front panel

7 HP_ON Reserved for future use to control headphone amplifier

8 KEY No pin

9 AUD_FPOUT_L Left channel audio signal to front panel

10 AUD_RET_L Left channel audio signal return from front panel

Front Panel I/O Connectivity Design

CAUTION!!!

If you don’t want to connect to the front audio header, pins 5 & 6, 9 & 10 have to be jumpered in order to have signal output directed to the

rear audio ports. Otherwise, the Line-Out connector on the back panel will not function.

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Front USB Connector: JUSB1 or JUSB2

The mainboard provides one front Universal Serial Bus connector for users to connect to USB devices. Users can choose either the JUSB1 or the JUSB2 depending on their needs. The JUSB1 is compliant with Intel

Panel I/O Connectivity Design Guide.

JUSB1

(Intel spec)

JUSB2

Front

JUS B1 Pin Definit io n

Pin Descripti on Pin De script ion

1 VCC 2 VCC

3 USB0- 4 USB1-

5 USB0+ 6 USB1+

7 GND 8 GND

9 N C 10 OC0

JUS B2 Pin Definit io n

Pin Descript ion Pin D escrip tion

1 VCC 2 GND

3 USB0- 4 G ND

5 USB0+ 6 USB1+

7 GND 8 USB1-

9 GND 10 VCC

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IrDA Infrared Module Header: JIR1

This connector allows you to connect to IrDA Infrared modules and is

compliant with Intel

configure the setting through the BIOS setup to use the IR function.

Front Panel I/O Connectivity Design Guide. You must

JIR1

1 2

5 6

JIR 1 P in Def in it io n

Pin Signal

1NC

2NC

3 VCC

4 GND

5 IRTX

6 IRRX

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Jumpers

The motherboard provides one jumper for you to set the computer’s function. This section will explain how to change your motherboard’s function through the use of the jumper.

Clear CMOS Jumper: JBAT1

There is a CMOS RAM on board that has a power supply from external battery to keep the data of system configuration. With the CMOS RAM, the system can automatically boot OS every time it is turned on. That battery has long life time for at least 5 years. If you want to clear the system configuration, use the JBAT1 (Clear CMOS Jumper ) to clear data. Follow the instructions below to clear the data:

JBAT1

Keep Data

Clear Data

You can clear CMOS by shorting 2-3 pin while the system is off. Then return to 1-2 pin position. Avoid

WARNING!

clearing the CMOS while the system is on; it will damage the mainboard.

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Slots

The motherboard provides three 32-bit Master PCI bus slots, one AGP slot and one CNR slot.

AGP Slot

PCI S lots

CNR Slot

AGP (Accelerated Graphics Port) Slot

The AGP slot allows you to insert the AGP graphics card. AGP is an interface specification designed for the throughput demands of 3D graphics. It introduces a 66MHz, 32-bit channel for the graphics controller to directly access main memory. The slot only supports 4x AGP card.

PCI Slots

Three PCI slots allow you to insert the expansion cards to meet your needs. When adding or removing expansion cards, make sure that you unplug the power supply first. Meanwhile, read the documentation for the expansion card to make any necessary hardware or software settings for the expansion card, such as jumpers, switches or BIOS configuration.

CNR (Communication Network Riser)

The CNR slot allows you to insert the CNR expansion cards. CNR is a specially designed network, audio, or modem riser card for ATX family motherboards. Its main processing is done through software and controlled by the motherboard’s chipset.

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PCI Interrupt Request Routing

The IRQ, abbreviation of interrupt request line and pronounced I-R-Q, are hardware lines over which devices can send interrupt signals to the microprocessor. The PCI IRQ pins are typically connected to the PCI bus INT A# ~ INT D# pins as follows:

Order 1 Order 2 Order 3 Order 4

PCI Slot 1 INT B# INT C# INT D# INT A#

PCI Slot 2 INT C# INT D# INT A# INT B#

PCI Slot 3 INT D# INT A# INT B# INT C#

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FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3300S. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

IMPORTANT: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date

information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or

regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.

NOTE: The number indicates the location shown on exploded diagram or “NS” indicates “Not shown” on it.

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Aspire 3300S Exploded Diagram

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Picture No. Partname Description Part No.

FDD/Floppy Disk Drive

CD-ROM/CD-RW/DVD Drive

3 FDD MITSUMI 3 MODE FDD 1.44MB

1”H/D353M3D-R694005

NS U6 20G 5400RPM Seagate 56.02002.001

U6 40G 5400RPM Seagate 56.02002.011

U6 60G 5400RPM Seagate 56.02002.021

Athena 20G 5400RPM Maxtor

Romulus 40G 5400RPM Maxtor

Snowmass 40G 7200RPM Seagate

Snowmass 80G 7200RPM Seagate

CD-ROM 52x CD ROM 52x AOPEN CD-952E 91.39D37.227

CD-ROM 52x CD ROM 52x BENQ 652A-049 56.10290.011

24x10x40 CRW AOPEN 2440 91.60D37.007

16x/40x DVD PIONEER-117RD 56.22012.001

KF.35301.001

56.02B32.131

56.02C10.071

KH.34001.001

KH.38001.001

Cables

NS AUDIO CABLE 4PIN 2C

520MM

NS IDE Cable 40-pin 50.A33V5.002

NS USB CABLE 10PIN 260MM 50.A33V5.007

50.A33V5.006

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Picture No. Partname Description Part No.

NS IDE Cable 80-pin 50.A33V5.003

Main Board

8 FDD CABLE 34/34PIN

280MM

1-11 TURBO LED CABLE 2PIN

500MM

1-10 CD-IN CABLE 400MM 50.A33V5.008

1-9 POWER SW/HDD &

POWER LED

NS MAINBOARD/J86M J86M MB.PSD05.002

50.A33V5.004

50.A33V5.001

50.A33V5.005

NS Fansink for P4-478 pin CPU

for minitower H34A housing

NS Retention Module for

90.00028.002 fansink

CPU

90.00028.002

60.37P01.001

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Memory

Picture No. Partname Description Part No.

NS Willamette 1.7G Socket 478 Willamette 1.7Ghz/400FSB 01.WILAM.1GV

Willamette 1.8G Socket 478 Willamette 1.8Ghz/400FSB 01.WILAM.1GW

Willamette 1.9G Socket 478 Willamette 1.9Ghz/400FSB 01.WILAM.1GK

Willamette 2.0G Socket 478 Willamette 2.0Ghz/400FSB 01.WILAM.2G0

Northwood 2.0G Socket 478 Northwood 2.0Ghz/512k/400FSB 01.NORTH.2G0

Northwood 2.2G Socket 478 Northwood 2.2Ghz/512k/400FSB 01.NORTH.2G2

Northwood 2.4G Socket 478 Northwood 2.4Ghz/512k/400FSB 01.NORTH.2G4

NS DDR 266 128MB 0.18u

16Mx8x8 CL2.5

DDR 266 256MB 0.18u 16Mx8x16 CL2.5

DDR 266 256MB 0.17u 32Mx8x8 CL2

DDR 266 512MB 0.17u 32Mx16 CL2

DDR 266 128MB 16M*8 CL2

DDR 266 256MB 16M*8 CL2

DIS Battery/Lithium, BCR2032-P/3V/220mAh, DIP/20

128MB DDR266 MICRON MT8VDDT1664AG-256A1

256MB DDR266 MICRON MT16VDDT3264AG-256A1

256MB DDR266 INFINEON HYS64D32000GU-7-A

521MB DDR266 INFINEON HYS64D64020GU-7-A

DDR 266 128MB CL2 Nanya KN.12803.001

DDR 266 256MB CL2 Nanya KN.25603.001

72.81664.L09

72.16326.L07

72.64320.L01

72.64640.L01

23.A33V5.001

Flash ROM 72.A33V5.001

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Picture No. Partname Description Part No.

Boards

Power Supply

Foot Stand

NS DAUGHTER BOARD 54.A33V5.001

NS VGA CARD 54.02001.061

NS 1394 CARD IF.13901.002

NS MODEM CARD V92 56K

HSFI LB

2 POWER SUPPLY 160W

FSP160-60SAV NOPFC

7 FOOT STAND 60.A33V5.004

54.09011.551

54.09262.171

56.04180.001

Case/Cover/Bracket assembly

1-1 HDD BRACKET 33.A33V5.001

1-7 LOWER CASE 60.A33V5.005

1-6 UPPER CASE 30.A33V5.001

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Picture No. Partname Description Part No.

NS FRONT PANEL ASSY FRONT BEZEL VT3200

H34

60.A33V5.002

1-4 ROTATE BRACKET ASSEMBLY ROTATE BRACKET

H34A

1-5 I/O BRACKET ASSEMBLY IO

BRACKET(S81M)H34A

USB EMI COVER 34.A33V5.001

SOFT MOUNT FOR HDD 42.A33V5.001

60.A33V5.003

60.A33V5.001

Screws

NS SCREWS SCREWS FOR USB BOARD/HDD

BRACKET/MB

NS SCREWS SCREWS FOR FDD 34.A33V5.002

NS SCREWS SCREWS FOR HDD 86.A33V5.001

NS SCREWS SCREWS FOR SLOT/SPS 86.A33V5.002

34.A33V5.001

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Acer ASPIRE 3300S Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

System Specifications

Overview

Features

Front Panel Aspire 3300S

Rear Panel Aspire 3300S

System Block Diagram (Aspire 3300S)

Main Board Layout (Aspire 3300S)

Keyboard

Hardware Specifications and Configurations

Power Management Functions

System Utilities

Entering Setup

Product Information

Standard CMOS Features

Advanced BIOS Features

Advanced Chipset Features

Integrated Peripherals

Power Management Setup

PnP/PCI Configuration

PC Health Status

Frequency Control

Load Default Settings

Set Supervisor/User Password

Save & Exit Setup/Exit Without Saving

Machine Disassembly and Replacement

General Information

Disassembly Procedure Flowchart

Opening the Housing

Removing the Front Panel

Removing the EMI Audio Cover

Removing the Modem Card

Removing the AGP VGA Card

Removing the FDD and DVD Frame

Removing the Intrusion Alarm Cable

Removing the USB and Audio Board

Removing the Hard Disk Drive

Removing the DIMM

Removing the Power Supply

Removing the RTC Battery

Removing the Processor

Removing the Main board

Troubleshooting

Power-On Self-Test (POST)

POST Error Messages List

Error Symptoms List

Undetermined Problems

Jumper and Connector Information

FRU (Field Replaceable Unit) List

Aspire 3300S Exploded Diagram