The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
Screen messagesDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
Page 6
VI
Page 7
V.7 5/312004
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Shipping priorityNo. 5No. 6No. 4No. 3No. 1 on Jul.20thNo. 2End of August
OSXPPRO & XPHOME with SP2 XPPRO & XPHOME with SP2 XPPRO & XPHOME with SP2 XPPRO & XPHOME with SP2 XPPRO & XPHOME with SP2XPPRO & XPHOME with SP2 XPPRO & XPHOME with SP2XPPRO & XPHOME with SP2XPPRO & XPHOME with SP2XPPRO & XPHOME with SP2
Driver supportW2K & NT limit supportW2K & NT limit supportW2K limit supportW2K limit supportNONOW2K limit supportNONONO
Headphones/speaker/line-out port/ Infrared (FIR) port/ PC
Card slot (one Type II)/ DC-in jack for AC adaptor
360 (W) x 273 (D) x 27/32 (H) mm360 (W) x 273 (D) x 27/32 (H) mm360 (W) x 273 (D) x 27/32 (H) mm360 (W) x 273 (D) x 27/32 (H) mm360 (W) x 273 (D) x 27/32 (H)
Three USB 2.0 ports/ IEEE 1394 port/ Ethernet (RJ-45) port/
Modem (RJ-11) port/ S-video/TV-out port (NTSC/PAL)/ External
display (VGA) port/ Microphone/line-in jack/
Headphones/speaker/line-out port/ Infrared (FIR) port/ PC Card
After knowing your computer features, let us show you around your new Aspire computer.
Front View
#IconItemDescription
1Display screenAlso called LCD (liquid-crystal display),
2MicrophoneInternal microphone for sound recording.
3KeyboardInputs data into your computer.
4PalmrestComfortable support area for our hands
5Click buttons (Left,
center and right)
6TouchpadTouch-sensitive pointing device which
7Status indicatorsLight-Emitting Diodes (LEDs) that turn on
8Launch keysButtons for launching frequently used
9Power buttonTurns the computer on and off.
displays computer output.
when you use the computer.
The left and right buttons function like the
left and right mouse buttons; the center
button serves as a 4-way scroll button.
functions like a computer mouse.
Turns on the computer power.
and off to show the status of the
computer’s function and components.
programs.
Chapter 17
Page 18
Closed Front View
#IconItemDescription
1SpeakersLeft and right speakers deliver stereo audio
2Infrared port
output.
Interfaces with infrared devices (e.g., infrared printer, IR-aware computer).
3Power indicator
4Battery indicator
5
6Wireless
7Line-in/Mic-in jack
8Line-in/MIc-in jack
9Speaker/Line-Out/
Bluetooth
communications
communication
Headphone jack
®
Lights when the computer is on.
Lights when the battery is being charged
Indicates that (optional) Bluetooth is
enabled.
Indicates status of wireless LAN communication.
Accepts audio line-in devices (e.g., audio
CD player, stereo walkman).
Accepts audio line-in devices (e.g., audio
CD player, stereo walkman).
Connects to audio line-out devices (e.g.,
speakers, headphones).
10USB 2.0 port
11Latch
Connects to Universal Serial Bus (USB) 2.0
devices (e.g., USB mouse, USB camera).
Locks and releases the lid.
NOTE: The Bluetooth and Wireless buttons and indicators only work on models with Bluetooth and Wireless
features, respectively.
8Chapter 1
Page 19
Left View
#IconItemDescription
1Optical driveInternal optical drive; accepts CDs or DVDs
2LED indicatorLights up when the optical drive is active.
3Optical drive eject
4Emergency eject holeEjects the optical drive tray when the
depending on the optical drive type.
Ejects the optical drive is active.
button
computer is turned off.
Chapter 19
Page 20
Right View
#IconItemDescription
1IEEE 1394 port
(Manufacturing option)
Connects to IEEE 1394 devices.
2PC Card slot eject
button
3PC Card slotConnects to one Type II CardBus PC Card.
43-in-1 card readerAccepts MS, MMC and SD card.
5Two USB 2.0 portsConnects to Universal Serial Bus (USB) 2.0
6S-video port
(Manufacturing option)
7Network jackConnect to an Ethernet 10/100-based
8Modem jack
Ejects the PC Card from the slot.
Note: The 3-in-1 card reader is a
manufacturing option, subject to
configuration. Only one card can operate at
any given time.
devices (e.g., USB mouse, USB camera).
Connects to a television or display device
with S-video input.
network.
Connects to a phone line.
9Ventilation slotsEnable the computer to stay cool, even
after prolonged use.
10Chapter 1
Page 21
Rear Panel
#IconItemDescription
1Power jaceConnects to an AC adapter.
2External display portConnects a display device (e.g., external
3Security keylockConnects to a Kensington-compatible
monitor, LCD projector).
computer security lock.
Chapter 111
Page 22
Bottom Panel
#ItemDescription
1Cooling fanHelps keep the computer cool.
2Battery lockLocks the battery in place.
3Memory compartmentHouses the computer’s main memory.
4Hard disk bayHouses the computer’s hard disk (secured
6Battery release latchUnlatches the battery to remove the battery
7Battery bayHouses the computer’s battery pack.
Note: Do not cover or obstruct the opening
of the fan.
by a screw).
pack.
12Chapter 1
Page 23
Indicators
The computer has three easy-to-read status icons on the upper-right above the keyboard.
IconFunctionDescription
Caps lockLights when Caps Lock is activated.
Num lockLights when Num Lock is activated.
Media ActivityLights when the hard disk or optical drive is
active.
Chapter 113
Page 24
In addition, there are two indicators at the front panel. Even when the cover is closed, the state or features can
still be seen.
IconFunctionDescription
PowerLights when the computer is on.
Battery indicatorLights when the battery is being charged.
14Chapter 1
Page 25
Using the Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.
Lock Keys
The keyboard has three lock keys which you can toggle on and off.
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed
are in uppercase.
Num lock
(Fn-F11)
Scroll lock
(Fn-F12)
When Num Lock is on, the embedded keypad is in
numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric
data entry. A better solution would be to connect an
external keypad.
When Scroll Lock is on, the screen moves one line up
or down when you press w and y respectively.
Scroll Lock does not work with some applications.
Chapter 115
Page 26
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired AccessNum Lock OnNum Lock Off
Number keys on embedded
keypad
Cursor-control keys on
embedded keypad
Main keyboard keysHold Fn while typing letters
Type numbers in a normal
manner.
Hold j while using
cursor-control keys.
on embedded keypad.
Hold Fn while using cursorcontrol keys.
Type the letters in a normal
manner.
16Chapter 1
Page 27
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyIconDescription
Windows keyPressed alone, this key has the same effect as
clicking on the Windows Start button; it launches the
Start menu. It can also be used with other keys to
provide a variety of function:
+ Tab (Activates next taskbar button)
Application
key
+ E (Explores My Computer)
+ F1 (Opens Help and Support)
+ F (Opens the Find: All Files dialog box
+ M (Minimizes all windows)
j + + M (Undoes the minimize all windows)
+ R (Displays the Run... dialog box)
This key has the same effect as clicking the right
mouse button; it opens the application’s context
menu.
Chapter 117
Page 28
Hot Keys
The computer employs hot keys or key combinations to access most of the computer’s controls like sreen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot KeyIconFunctionDescription
Fn-F1Hot key helpDisplays help on hot keys.
Fn-F2Acer eSettingLaunches the Acer eSetting in the Acer eManager set
by the Acer Empowering key.
Fn-F3Acer
ePowerManagement
Fn-F4SleepPuts the computer in Sleep mode.
Fn-F5Display toggleSwitches display output between the display screen,
Fn-F6Screen blankTurns the display screen backlight off to save power.
Fn-F7Touchpad toggleTurns the internal touchpad on and off.
Fn-F8Speaker toggleTurns the speakers on and off.
Fn-wVolume upIncreases the speaker volume.
Launches the Acer ePowerManagement in the Acer
eManager set by the Acer Empowering key.
external monitor (if connected) and both the display
screen and external monitor.
Press any key to return.
18Chapter 1
Page 29
Hot KeyIconFunctionDescription
Fn-yVolume downDecreases the speaker volume.
Fn-xBrightness upIncreases the screen brightness.
Fn-zBrightness downDecreases the screen brightness
Fn-HomePlay/PausePress to start playing the audio track or video file.
Fn-Pg UpStopPress to stop playing the audio track or video file.
Fn-Pg DnBackwardsPress to skip backward to the previous track or video
Fn-EndForwardPress to skip forward to the next track or video file.
Alt Gr-$US dollarTypes the US dollar sign.
Alt Gr-EuroEuroTypes the Euro symbol.
Press again to pause.
file and start playing.
Chapter 119
Page 30
Special Key
You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.
To t y pe :
The Euro symbol
1.Open a text editor or word processor.
2.Either directly press the Euro symbol at the bottom-right of the keyboard, or hold Alt Gr and then press the Euro symbol at the upper-center of the keyboard.
The US dollar sign
1.Open a text editor or word processor.
2.Either directly press the dollar sign at the bottom-right of the keyboard, or hold Alt Gr and then press the
dollar sign at the upper-center of the keyboard.
NOTE: This function varies by the operating system version.
20Chapter 1
Page 31
Launch Keys
Located at the upper-right above the keyboard are four buttons. These buttons are called launch keys. They
are designated as the mail, Web browser, Empowering and programmable keys.
Press the Acer Empowering Key to run the Acer EManager. The mail and Web browser are default for Email
and Internet programs, but can be reset by users. To set the mail, Web browser and programmable keys, run
the acer Launch Manager.
Launch KeyDefault application
MailEmail application (user-programmable)
Web browserInternet browser application (user
programmable)
eAcer eManager application (user-
programmable)
PUser-programmable
Chapter 121
Page 32
In addition, there are two launch keys at the front panel. Even when the cover is closed, you can easily access
the features of Wireless and Bluetooth
DescriptionDefault application
Bluetooth
communications
®
Lights to indicate the status of Bluetooth
(optional) communications.
®
. However, the Wireless and Bluetooth keys cannot be set by users.
Wireless
communications
Lights to indicate the status of wireless LAN
(optional) communications.
22Chapter 1
Page 33
To u c h p a d
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means
the cursor responds as you move your finger on the surface of the touchpad. The central location on the
palmrest provides optimum comfort and support.
NOTE: If you are using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad.
Touch pa d B asics
The following teaches you how to use the touchpad:
TMove your finger across the touchpad to move the cursor.
TPress the left (1) and right (3) buttons located on the edge of the touchpad to do selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad produces similar results.
TUse the 4-way scroll (2) button (top/bottom/left/and right) to scroll.
FunctionLeft ButtonRight ButtonScroll ButtonTap
ExecuteClick twice
quickly
SelectClick onceTap once
DragClick and hold,
then use finger
to drag the
cursor on the
touchpad
Access context
menu
ScrollClick and hold
Click once
the button in the
desired
direction (up/
down/left/right)
Tap twice (at the same
speed as double-clicking
the mouse button)
Tap twice (at the same
speed as double-clicking
a mouse button) then hold
finger to the touchpad on
the second tap to drag the
cursor
Chapter 123
Page 34
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The
touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping too hard will not increase the touchpad’s responsiveness.
24Chapter 1
Page 35
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU typeIntel Celeron M processor at 1.3GHz~1.4GHZ for Aspire 1410
Intel Pentim M processor at 1.5GHz~1.6GHz (Dothan) for Aspire 1680
Core logicIntel 855GME+ICH4
CPU package Intel socketable 478pin Micro-BGA
CPU core voltage1.308V (highest frequency mode) to 0.956V (low frequency mode)
0.748V (deeper sleep mode)
BIOS
ItemSpecification
BIOS vendorPhneoix
BIOS Version3A03
BIOS ROM typeSST 39SF040A, 512KX8 CMOS Boot Block Flash Memory (the difference
with Flash ROM?)
BIOS ROM size512KB
BIOS package32-pin PLCC
Supported protocolsACPI 1.0b, PC Card 95, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP
1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM
bootable, IEEE 1394
BIOS password controlSet by setup manual
Second Level Cache
ItemSpecification
Cache controllerBuilt-in CPU
Cache size512K for Intel Celeron M processor at 1.3~1.4GHz-Aspire 1410
2MB for Intel Pentium M processor at 1.5~1.6GHz (Dothan)-Aspire 1680
1st level cache controlAlways enabled
2st level cache controlAlways enabled
Cache scheme controlFixed in write-back
System Memory
ItemSpecification
Memory controllerIntel 855GME built-in
Memory size0MB (no on-board memory)
DIMM socket number2 sockets
Supports memory size per socket1024MB
Supports maximum memory size2G (by two 1024MB SO-DIMM module)
Supports DIMM typeDDR Synchronous DRAM
Supports DIMM Speed333 MHz
Supports DIMM voltage2.5V and 1.25V
Supports DIMM package200-pin soDIMM
Memory module combinationsYou can install memory modules in any combinations as long as they
match the above specifications.
Chapter 125
Page 36
Memory Combinations
Slot 1Slot 2Total Memory
0MB128MB128MB
0MB256MB256MB
0MB512MB512MB
0MB1024MB1024MB
128MB128MB256MB
128MB256MB384MB
128MB512MB640MB
128MB1024MB1152MB
256MB128MB384MB
256MB256MB512MB
256MB512MB768MB
256MB1024MB1280MB
512MB128MB640MB
512MB256MB768MB
512MB512MB1024MB
512MB1024MB1536MB
1024MB0MB1024MB
1024MB128MB1125MB
1024MB256MB1280MB
1024MB512MB1536MB
1024MB1024MB2048MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be
reversed.
Mech. Off (G3)All devices in the system are turned off completely.
Soft Off (G2/S5)OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0)Individual devices such as the CPU and hard disc may be power
managed in this state.
Suspend to RAM (S3)CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode
Save to Disk (S4)Hibernation Mode
Also called Hibernate state. System saves all system states and
data onto the disc prior to power off the whole system.
34Chapter 1
Page 45
Chapter 135
Page 46
→
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press
on the bottom of screen).
Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
. Info. Main Advanced Security Boot Exit
CPU Type: Intel (R) Pentium (R) M processor 1.70Ghz
CPU Speed:
HDD1 Model Name:
HDD1 Serial Number:
HDD2 Model Name:
HDD2 Serial Number:
ATAPI Device:
System BIOS Ver:
VGA BIOS Ver:
KBC Ver:
Serial Number
Asset Tag Number: 1234567890
Product Aspire1680
Manufacturer Name: Acer
UUID:
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←
1700 MHz
IC25N080ATMR04-0
MPAA01Q2G0746A
MATSHITADVD-RAM UJ-825S
3A01
Montara-GME3360
PQ1A24
1234567890123456789012
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Select Menu Enter Select 4Sub-Menu F10 Save and Exit
m during POST (when “Press <F2> to enter Setup” message is prompted
PhoenixBIOS Setup Utility
Chapter 236
Page 47
Navigating the BIOS Utility
There are six menu options: Info., Main, System Devices, Security, Boot, and Exit.
Follow these instructions:
TTo choose a menu, use the cursor left/right keys (zx).
TTo choose a parameter, use the cursor up/down keys ( wy).
TTo change the value of a parameter, press por q.
TA plus sign (+) indicates the item has sub-items. Press e to expand this item.
TPress ^ while you are in any of the menu options to go to the Exit menu.
TIn any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information vary in models.
37Chapter 2
Page 48
Information
→
PhoenixBIOS Setup Utility
. Info. Main Advanced Security Boot Exit
CPU Type: Intel (R) Pentium (R) M processor 1.70Ghz
CPU Speed:
HDD1 Model Name:
HDD1 Serial Number:
HDD2 Model Name:
HDD2 Serial Number:
ATAPI Device:
System BIOS Ver:
VGA BIOS Ver:
KBC Ver:
Serial Number
Asset Tag Number: 1234567890
Product Aspire1680
Manufacturer Name: Acer
UUID:
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←
1700 MHz
IC25N080ATMR04-0
MPAA01Q2G0746A
MATSHITADVD-RAM UJ-825S
3A01
Montara-GME3360
PQ1A24
1234567890123456789012
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Select Menu Enter Select 4Sub-Menu F10 Save and Exit
NOTE: The system information is subject to different models.
ParameterDescription
Floppy Disk DriveShows floppy drive type informaiton only when this model has floppy disk drive.
HDD Model NameThis field shows the model name of HDD installed on primary IDE master.
HDD Serial NumberThis field displays the serial number of HDD installed on primary IDE master.
ATAPI Model NameThis field displays the mofel name of devices installed on secondary IDE master. The hard
disk drive or optical drive model name is automatically detected by the system.
ATAPI Serial NumberThis field shows the serial number of devices installed on secondary IDE master.
Serial NumberThis field displays the serial number of this unit.
UUID NumberThis will be visible only when an internal LAN device is presenting.
UUID=32bytes
Chapter 238
Page 49
Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.
PhoenixBIOS Setup Utility
Info.
Main
Advanced Security Boot Exit
Item Specific Help
System Time:[05:34:07]
System Date: [07/23/2004]
System Memory: 640 KB
Extended Memory: 238MB
Video Memory [16MB]
Shows system base memory size
Shows extended memory size
VGA memory size
<Tab>, <Shift-Tab>, or
<Enter> selects field.
Quiet Boot: [Enabled]
Power on Display: [Auto ]
Network boot:
F12 Boot Menu:
D2D recovery:
[Enabled]
[Disabled]
[Enabled]
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
NOTE: The screen above is for reference only. Actual values may differ.
39Chapter 2
Page 50
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are displayed
with 24-hour format.
System DateSets the system date.Format MM/DD/YYYY (month/day/
System MemoryThis field reports the memory size of the system.
Memory size is fixed to 640MB
Extended MemoryThis field reports the memory size of the
extended memory in the system.
Extended Memory size=Total memory size-1MB
VGA MemoryShows the VGA memory size. VGA Memory
size=64/128MB
Fast BootDetermines if Customer Logo will be displayed or
not; shows Summary Screen is disabled or
enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
Power on displayAuto: During power process, the system will
detect if any display device is connected on
external video port. If any external display device
is connected, the power on display will be in CRT
(or projector) only mode. Otherwise it will be in
LCD only mode.
Both: Simultaneously enable both the integrated
LCD screen and the system’s external video port
(for an external CRT or projector).
LCD Auto DimDetermines if the system will automatically dim
the LCD brightness in order to save power when
AC is not present.
The system will support an automatic dimming of
the LCD backlight when the AC power is NOT
available (running on battery power).
Network BootEnables, disables the system boot from LAN
(remote server).
F12 Boot MenuEnables, disables Boot Menu during POST.
D2D RecoveryEnables, disables D2D Recovery function. The
function allows the user to create a hidden
partition on hard disc drive to store operation
system and restore the system to factory
defaults.
Format: HH:MM:SS
(hour:minute:second) System Time
year)
System Date
Option: Enabled or Disabled
Option:
Auto or Both
Option:
Enabled or Disabled
Enabled or Disabled
Option:
Option:
Disabled or Enabled
Option:
Enabled or Disabled
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
Chapter 240
Page 51
Advanced
The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.
PhoenixBIOS Setup Utility
Info. Main Advanced Security Boot Exit
Item Specific Help
Internal Touchpad:
Infrared Port (FIR):
[Both]
[Enabled]
Configure Infrared Port
using options:
[Disable]
No configuration
[Enabled]
User configuration
[Auto]
BIOS or OS chooses
configuration
(OS Controlled)
Displayed when controlled
by OS
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
.
ParameterDescriptionOptions
Infrared PortEnables, disables or auto detects the infrared port.
Parallel PortEnables, disables or auto detects the parallel port.
ModeSets the operation mode of the parallel port.
Base I/O addressSets the I/O address of the parallel port.
InterruptSets the interrupt request of the parallel port.
DMA channelSets a DMA channel for the printer to operate in
ECP mode. This parameter is enabled only if Mode
is set to ECP.
41Chapter 2
Disabled/Disabled/Auto
Enabled/Disabled/Auto
ECP, EPP, Output only or Bi-
directional
378/278
IRQ7/IRQ5
DMA3/DMA1
Page 52
ParameterDescriptionOptions
Legacy USB SupportEnables, disables USB interface devices support.
(Enable for use with a non-USB aware Operating
System such as DOS or UNIX).
Hard Disk RecoveryEnables or disables Hard Disk to Hard Disk system
Recovery by pressing Fn+F10 key during POST.
Option:
Option:
Disabled or Enabled
Disabled or Enabled
Chapter 242
Page 53
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
PhoenixBIOS Setup Utility
Info. Main Advanced Boot
Security
Item Specific Help
Exit
Supervisor Password Is:Clear
User Password Is:Clear
Primary HardDisk Security:
HDD Master ID:
Set Supervisor Password
Set User Passord
Set HDD Password
Clear
43883445
[Enter]
[Enter]
[Enter]
When shown as [Locked],
the hard drive password
currently can not be changed
or disabled.
To change or disable it, turn
off the system and enter Setup
immediately after turning it
Password on Boot
[Disabled]
back on.
Press [Enter] to input, change,
or disable hard drive
passwords.
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
43Chapter 2
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
User Password isShows the setting of the user password.
Supervisor Password isShows the setting of the Supervisor password
Set User PasswordPress Enter to set the user password. When
user password is set, this password protects
the BIOS Setup Utility from unauthorized
access. The user can enter Setup menu only
and does not have right to change the value of
parameters.
Set Supervisor PasswordPress Enter to set the supervisor password.
When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.
Primary Harddisk SecurityThis feature is available to user when
Supervisor password is set. Password can be
written on HDD only when Supervisor
password or user password is set and
password on HDD is set to enabled.
Supervisor Password is written to HDD only
when Supervisor password is being set. User
password is written to HDD when both
passwords are set. When both Supervisor and
user password are present, both passwords
can unlock the HDD.
Password on BootDefines whether a password is required or not
while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.
Clear or Set
Clear or Set
Disabled or Enabled
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:
2.Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
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3.Press e.
After setting the password, the computer sets the User Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press u to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press e. After setting the password, the computer sets the User Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press u to save the changes and exit the BIOS Setup Utility.
45Chapter 2
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If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following
message.
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
PhoenixBIOS Setup Utility
Info. Main Advanced Security Exit
Boot
Item Specific Help
CD-ROM/DVD Drive
Floppy Devices
+Hard Drive
Network Boot
+ and - indicate device
categories. Use <Enter> to
expand/collapses.
Boot order is top-down using
only the top device in each
category.
Use <F6> and <F5> to move
highlighted item up and down.
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
47Chapter 2
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
PhoenixBIOS Setup Utility
Info.Main Advanced Security Boot
Exit Saving Changes
Exit Dicarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Exit System Setup and save
your changes to CMOS.
Exit
Item Specific Help
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes to CMOS.
Exit Discarding ChangesExit utility without saving setup data to CMOS.
Load Setup DefaultLoad default values for all SETUP item.
Discard ChangesLoad previous values from CMOS for all SETUP items.
Save ChangesSave Setup Data to CMOS.
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BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
TNew versions of system programs
TNew features or options
TRestore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Phlash.
1.Prepare a bootable diskette.
2.Copy the Phlash utilities to the bootable diskette.
3.Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.
49Chapter 2
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Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
TWrist grounding strap and conductive mat for preventing electrostatic discharge
TSmall Philips screw driver
TPhilips screwdriver
TPlastic flat head screw driver
TTwe ezer s
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
Chapter 3
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
3.Remove the battery pack.
NOTE: The screws used to secure bottom case and upper case are more than one type. Please group same
type of screw together as you disassemble the system for service purpose. The image below is for your
reference. Please pay attention to the explanation below.
IO Bezel
Battery
The screws that secure heatsink cover, MIni PCI cover and HDD cover are with the covers. There is no need
to worry about mix them up. However, please notice that you have to group the screws on the following
locations together. There are twenty screws holding the bottom case to upper case but some screws are inside
the system. You may have to remove the HDD, the heatsink cover to see these screws. Mini PCI cover here
also called RAM/Wireless cover.
51Chapter 3
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Screw TypeLocationQuantity
M2.5*6Bottom case and IO bezel
(hightlight with yellow circle)
M2.5*6Remove the IO bezel then
you will see.
M2.5*6Remove the heatsink cover
then you will see.
M2.5*6Remove the HDD cover then
you will see.
M2.5*3Detach the HDD module
then you will see.
M2.5*3Remove the battery then you
will see.
14
2
1
1
1
1
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Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
Start
Battery
K*2
HDD CoverODD Module
HDD Module
Wireless LAN
Card
E*2
RAM/Wireless
Cover
Memory
CPU
*3
Middle Cover
LCD Module
Switch Board
*2
IO Bezel
Heatsink
Cover
Thermal
Module
*2
Keyboard
(right and left hinges)
*2
*2
*2
ODD
Connector
Board
ODD Drive
*4
*6
ODD Holder
*5
*18
Lower and
Upper Case
Assembly
Upper Case
Assembly
Touchpad
Bracket
Bluetooth
Module
Touchpad
Touchpad
Board
VGA Heatsink
*3
*2 screw nuts
Main Board
*2
3-in-1 CoverSpeaker SetModem Board
*4
Lower Case
Assembly
*2
53Chapter 3
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*6 hinges
*2 brackets
LCD Module
4 screw pads
M*4
LCD Bezel
LCD Inverter
Antenna set
Screw List
ItemDescription
SCREW M2.0X3.0-I-NINYLOK
SCREW I2.5*3MBNIH(M2.5L3)
SCREW M2.5*4L-BZNNYLOK
SCREW M2.0X5-I-NINYLOK
SCREW MM25060IL69
SCREW M2.0*5I(NI)(NYLOK)
SCREW M2.0X2.5-I-NINYLOK
SCREW I2*3M-NIHY
(M2L3)
SCREW M1.7*3.0-I
(BK)
SCREW I3*3.5MNIH(M3L3.5)
LCD Cover
LCDLCD CableLCD Brackets
86.A03V7.012
86.T25V7.012
86.A03V7.006
86.T23V7.006
86.A08V7.004
86.T23V7.010
86.A03V7.007
86.T25V7.008
86.T50V7.001
86.A03V7.011
LCD
Assembly
*4
Chapter 354
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Removing the Battery Pack
1.Unlock the battery lock.
2.Slide the battery latch as shown then remove the battery pack.
55Chapter 3
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Removing the HDD Module/the Memory and the Wireless LAN Card/
the Thermal Module and the CPU/ODD Module and LCD Module
Removing the HDD Module
1.Remove the two screws holding the HDD cover.
2.Remove the HDD cover.
3.Detach the HDD module then remove it.
Removing the Memory and the Wireless LAN Card
1.Remove the two screws that secure the RAM/Wireless cover.
2.Remove the RAM/Wireless cover.
3.Pop up the memory then remove it.
4.Disconnect the auxiliary and the main wireless antennae.
5.Pop the wireless LAN card then remove it.
.
Removing the Thermal Module and CPU
1.Remove the two screws holding the IO bezel.
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2.Then remove the IO bezel.
3.Remove the two screws that secure the heatsink cover.
4.Remove the heatsink cover from the main unit.
5.Disconnect the fan cable.
6.Remove the four screws that secure the thermal module.
7.Pull the thermal module outwards then remove it.
NOTE: The edge of the thermal module as shown is very sharp. Be very careful as you remove the thermal
module.
8.Use a flat-bladed screwdriver to release the CPU lock.
9.Remove the CPU from the socket carefully.
57Chapter 3
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Removing the ODD Module
1.Release the ODD latch.
2.Remove the ODD module from the main unit.
.
Removing the LCD Module
1.Remove the three screws holding the keyboard cover.
2.Open the LCD module as the picture shown then detach the keyboard cover from the main unit.
.
3.Remove the two screws that secure the keyboard as shown.
4.Turn over the keyboard as shown and disconnect the keyboard cable then remove the keyboard.
5.Pull out the antenna set with a tweezers then take out the antenna set from the main unit.
.
6.Disconnect the LCD coaxial cable.
7.Remove the four screws holding the right and the left hinge. Two on each side.
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8.Then detach the LCD module from the main unit.
.
59Chapter 3
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Disassembling the Main Unit
Separate the Main Unit Into the Upper and the Lower Case Assembly
1.Remove the two screws holding the switch board.
2.Remove the switch board.
3.Disconnect the touchpad FFC from the main board.
4.Disconnect the bluetooth cable.
5.Remove the five screws that secure the upper case.
6.Remove the eighteen screws on the bottom as shown.
7.Detach the upper case assembly and place it next to the lower case assembly.
8.Disconnect the microphone cable then remove the upper case assembly.
Disassembling the Upper Case Assembly
1.Disconnect the touchpad board to touchpad FFC.
2.Disconnect the touchpad board to main board FFC.
3.Then detach the touchpad board to main board FFC from the touchpad board.
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4.Remove the three screws that secure the touchpad board.
5.Remove the touchpad board from the upper case.
6.Disconnect the touchpad board to touchpad FFC.
7.Remove the touchpad board to touchpad FFC from the uppwer case assembly.
8.Remove the four screws holding the touchpad bracket.
9.Detach the touchpad bracket from the upper case assembly.
10. Remove the touchpad from the upper case.
11. Remove the two screws that secure the bluetooth module.
12. Disconnect the bluetooth module then remove it.
Disassembling the Lower Case Assembly
61Chapter 3
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1.Disconnect the MDC cable from the modem board.
2.Detach the MDC cable from the main board.
3.Remove the two screws holding the modem board.
4.Remove the modem board from the lower case.
5.Disconnect the speaker cable from the main board.
6.Remove the two screws that secure the main board.
7.Remove the two screw nuts as shown.
8.The you can detach the main board from the upper case.
9.Remove the three screws that secure the VGA heatsink.
10. Remove the VGA heatsink from the main board as shown.
11. Remove the three in one cover from the lower case.
12. Remove the two screws that secure the speaker set on one side.
13. Then remove another two screws holding the speaker set on the other side.
14. Then take out the speaker set from the lower case.
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63Chapter 3
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Disassembling the LCD Module
1.Remove the four screw caps as shown.
2.Remove the four screws holding the LCD bezel.
3.Then detach the LCD bezel from the LCD module.
4.Disconnect the inverter board then remove it.
5.Remove the three screws holding the right hinge.
6.Then remove the three screws that secure the left hinge.
7.Remove one screw that secure the LCD bracket.
8.Remove another screw holding the LCD bracket on the other side.
9.Then detach the LCD panel from the LCD cover carefully.
.
10. Remove the two screws holding the right bracket.
11. Then remove the right bracket.
12. Remove another two screws that tighten the left bracket.
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13. Remove the left bracket as the picture shows.
14. Tear off the tape fastening the LCD cable.
15. Tear off the the LCD cable fastening the LCD cable, then remove it..
65Chapter 3
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Disassembling the External Modules
Disassembling the HDD Module
1.Remove the two screws holding the HDD bracket on one side.
2.Remove another two screws holding the HDD bracket on the other side.
3.Then take the hard disc drive out from the HDD bracket.
Disassembling the Optical Drive Module
1.Remove the four screws as the picture shows.
2.Remove the two screws that secure the optical disc drive and the ODD holder.
3.Push the ODD holder as shown.
4.Detach the ODD holder.
5.Disconnect the ODD connector board then remove it.
Chapter 366
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67Chapter 3
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Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure. (The power indicator does not go
on or stay on.)
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed messages
on screen.
Other symptoms (i.e. LCD display problems or
others).
Symptoms cannot be re-created (intermittent
problems).
“Power System Check” on page 70.
“Power-On Self-Test (POST) Error Message” on
page 73
“Undetermined Problems” on page 82
“Error Message List” on page 74
“Power-On Self-Test (POST) Error Message” on
page 73
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 73
“Intermittent Problems” on page 81
“Undetermined Problems” on page 82
Chapter 4
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if FDD Test is passed as the program runs to FDD Test.
3.Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
TNumeric keypad
TExternal keyboard
69Chapter 4
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If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T“Check the Power Adapter” on page 71
T“Check the Battery Pack” on page 72
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Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1.If the voltage is not correct, replace the power adapter.
2.If the voltage is within the range, do the following:
TReplace the System board.
TIf the problem is not corrected, see “Undetermined Problems” on page 82.
TIf the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4.If the operational charge does not work, see “Check the Battery Pack” on page 72.
71Chapter 4
Page 82
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer.
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touch pa d C h eck
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the touchpad cables.
2.Replace the touchpad.
3.Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
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Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 82.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
73Chapter 4
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Index of Error Messages
Error Code List
Error CodesError Messages
006Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration
Error”)
010Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
070Real Time Clock Error
071CMOS Battery Bad
072CMOS Checksum Error
110System disabled.
Incorrect password is specified.
<No error code>Battery critical LOW
In this situation BIOS will issue 4 short beeps then shut down
system, no message will show.
<No error code>Thermal critical High
In this situation BIOS will shut down system, not show message.
Error Message List
Error MessagesFRU/Action in Sequence
Failure Fixed DiskReconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Stuck Keysee “Keyboard or Auxiliary Input Device Check” on page 69.
Keyboard errorsee “Keyboard or Auxiliary Input Device Check” on page 69.
Keyboard Controller Failedsee “Keyboard or Auxiliary Input Device Check” on page 69.
Operating system not foundEnter Setup and see if fixed disk and drive A: are properly identified.
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Setup Utility
See “External Diskette Drive Check” on page 69.
Setup Utility
System board
System board
System board
RTC battery
System board
RTC battery
System board
BIOS ROM
System board
System board
RTC battery
System board
Diskette drive
Hard disk drive
System board
75Chapter 4
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Error Message List
No beep Error MessagesFRU/Action in Sequence
No beep, power-on indicator turns off and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank. But you can see POST on an external
CRT.
No beep, power-on indicator turns on and a
blinking cursor shown on LCD during POST.
No beep during POST but system runs correctly. Speaker
Power source (battery pack and power adapter). See “Power
System Check” on page 70.
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
System board.
Power source (battery pack and power adapter). See “Power
System Check” on page 70.
Reconnect the LCD connector
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
System board
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Ensure every connector is connected tightly and correctly.
System board
System board
Chapter 476
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POST Code
CodeBeepsFor Boot Block in Flash ROM
E0hInitialize the chipset
E1hInitialize the bridge
E2hInitialize the CPU
E3hInitialize the system timer
E4hInitialize system I/O
E5hCheck force recovery boot
E6hChecksum BIOS ROM
E7hGo to BIOS
E8hSet Huge Segment
E9hInitialize Multi Processor
EAhInitialize OEM special code
EBhInitialize PIC and DMA
EChInitialize Memory type
EDhInitialize Memory size
EEhShadow Boot Block
EFhSystem memory test
F0hInitialize interrupt vectors
F1hInitialize Run Time Clock
F2hInitialize video
F3hInitialize System Management Mode
F4h1Output one beep before boot
F5hBoot to Mini DOS
F6hClear Huge Segment
F7hBoot to Full DOS
77Chapter 4
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Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Reconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but system
runs correctly
Reconnect the inverter board
Inverter board
System board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operationPower source (battery pack and power adapter). See “Power
The system doesn’t power-on.Power source (battery pack and power adapter). See “Power
The system doesn’t power-off.Power source (battery pack and power adapter). See “Power
System Check” on page 70.
Battery pack
Power adapter
Hard drive & battery connection board
System board
System Check” on page 70.
Battery pack
Power adapter
Hard drive & battery connection board
System board
System Check” on page 70.
Hold and press the power switch for more than 4 seconds.
System board
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Power-Related Symptoms
Symptom / ErrorAction in Sequence
Battery can’t be chargedSee “Check the Battery Pack” on page 72.
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
System board
PCMCIA slot pin is damaged.PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from
actual size.
Enter BIOS Setup Utility to execute “Load Default Settings, then
reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Internal speakers make noise or emit no sound.Speaker
Audio driver
Speaker
System board
System board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernationKeyboard (if control is from the keyboard)
Hard disk drive
System board
The system doesn't enter hibernation mode and
four short beeps every minute.
The system doesn’t enter standby mode after
closing the LCD
The system doesn't resume from hibernation
mode.
The system doesn't resume from standby mode
after opening the LCD.
See “Hibernation Mode” on page 34.
Press Fn+
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
See “Hibernation Mode” on page 34.
LCD cover switch
System board
See “Hibernation Mode” on page 34.
Hard disk connection board
Hard disk drive
System board
See “Hibernation Mode” on page 34.
LCD cover switch
System board
oand see if the computer enters hibernation mode.
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Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
Battery fuel gauge in Windows doesn’t go higher
than 90%.
System hangs intermittently.Reconnect hard disk/CD-ROM drives.
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
System board
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the
installed devices.
External display does not work correctly.Press Fn+F5, LCD/CRT/Both display switching
USB does not work correctlySystem board
Print problems.Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
Serial or parallel port device problems.Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
System board
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not work.Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work.Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.Modem phone port
modem combo board
System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 82.
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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 70):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
TNon-Acer devices
TPrinter, mouse, and other external devices
TBattery pack
THard disk drive
TDIMM
TCD-ROM/Diskette drive Module
TPC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
TSystem board
TLCD assembly
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Use NAPP CD to Build Master Hard Disc Drive
CD to Disk Recovery
1.Prepare NAPP CD, Recovery CD and System CD.
2.Put NAPP CD into the optical drive. Then boot up the system.
3.The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.
4.NAPP CD will start to preload the system, please click [Y].
5.Select CD to Disk Revocery.
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6.Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have
to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till
you finish all Recovery CDs.
After you place the Recovery CD to the optical drive, you will see the display below.
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7.Then insert the System CD to the optical drive.
8.You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.
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Disk to Disk Recovery
1.Prepare NAPP CD, Recovery CD and System CD.
2.Put NAPP CD into the optical drive. Then boot up the system.
3.The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.
4.NAPP CD will start to preload the system, please click [Y].
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5.Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery.
NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system.
6.Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have
to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till
you finish all Recovery CDs.
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After you place the Recovery CD to the optical drive, you will see the display below.
7.Then insert the System CD to the optical drive.
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8.You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.