Acer ASPIRE 1400 Service Manual

Acer Aspire 1400 Series

Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PART NO.: VD.A02V5.001 PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on Aspire 1400 service guide.

Date Chapter Updates

2002/04/11 Ch. 6 Add exploded diagram to Ch.6

2002/04/16 Ch. 3 disassembly flow chart

2002/04/19 Ch. 3 disassembly flow chart

2002/05/13 Ch. 1 p.26 Memory combinations table

2004/01/08 Ch. 1 Revise supported memeory size to 512MB instead of 1GB

on page 3 and page 26.

Copyright

Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of procedures.

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

VII

VIII

Chapter 1 System Specifications 3

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Keyboard Ergonomics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 2 System Utilities 37

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

BIOS Phlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Running Diagnostic Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Chapter 3 Machine Disassembly and Replacement 55

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing the HDD Module/FDD Module/RAM Door and Optical Drive . . . . . . . . 60

Removing the LCD Module/the Power Board and the Keyboard . . . . . . . . . . . . . . 61

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Removing the Power Board and the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . 61

Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Separate the main unit into the logic upper and the logic lower assembly . . . 62

Disassembling the logic upper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Disassembling the logic lower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Disassembling the HDD Module 67

Disassembling the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . 67

Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Table of Contents

Chapter 4 Troubleshooting 69

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Chpater 5 Jumper and Connector Locations 83

SW1 Settings (Lid switch) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

SW2 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Chapter 6 FRU (Field Replaceable Unit) List 87

Aspire 1400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Appendix A Model Definition and Configuration 105

Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Appendix B Test Compatible Components 107

Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Appendix C Online Support Information 109 Index 111

System Specifications

Features

This computer was designed with the user in mind. Here are just a few of its many features:

Performance

• Intel

• 256 MB memory expandable to 512MB

• High-capacity, Enhanced-IDE hard disk

• Lithium-Ion battery pack

• Power management system

Display

The large graphics display offers excellent viewing, display quality and desktop-performance graphics.

• Thin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 16.7 million colors at 1024X768

• Video performance is boosted with 16 MB of Double Data Rate (DDR) Synchronous Dynamic

Pentium® IV processor with on-die level 2 cache

eXtended Graphics Array (XGA) resolution

Random Access Memory (SDRAM) for graphics-intensive games and applications.

Chapter 1

Multimedia

Connectivity

• 16-bit high-fidelity stereo audio with 3-D sound

• Built-in dual stereo speakers

• Internal optical drive (CD-ROM, DVD-ROM, or DVD/CD-RW combo)

• Audio DJ feature

• Large LCD display with simultaneous LCD and CRT display support

• S-video (NTSC/PAL) output

• High-speed 56Kbps V.90 fax/data software modem

• Ethernet/Fast Ethernet (10/100 Mbps)

• Universal Serial Bus (USB) ports

• S-video (NTSC/PAL) output

Chapter 1 3

Human-centric design and ergonomics

! All-in-one design (CD or DVD, floppy drive, and hard disk) ! Sleek, smooth and stylish design ! Full-sized keyboard ! Wide and curved palm rest ! Ergonomically-centered touchpad pointing device ! Launch keys (supports Audio DJ feature) ! Wireless networking (802.11b) option

Expansion

! Upgradeable memory and hard disk ! CardBus PC Card slots

Keyboard and Pointing Device

! 87 keys with 101/102 key emulation ! 1 Windows Key, 1 Application Key ! Ergonomically-centered touchpad pointing device

I/O Ports

! One 25 pins parallel port, EPP/ECP capability ! One 15 pins CRT port, Support DDC 2B ! One TV-out connector ! One MIC In port ! One headphone-out ! One DC-in jack ! One type III or two type II PCMCIA Card Bus slots ! Three 4-pins USB ports ! VR for volume control

4 Chapter 1

System Block Diagram

Chapter 1 5

Board Layout

Top View

A-U8 VGA Chip ATI M6-p B-U9 Clock Generator ICS950805AG C-U14 Audio Amplifier Chip TDA0132 D-F1 Fuse E-JP1 LCD Connector F-JP2 Power Button Board Connetor G-JP5 SODIMM Connector H-JP6 Microphone Jack I-JP8 Earphones Jack J-JP7, JP9 Speaker Connector K-JP10 Main Board to Touch Pad Board FFC

connector

M-JP12 JP12 Keyboard Connector N-VR1 Audio Volume Control Switch

L-JP11 Main Board to Touch Pad Board FPC Connector

6 Chapter 1

Bottom View

Chapter 1 7

AU10,U13

c--U23 CPU Socket D-U30 BIOS ROM 512K8-90 E-U33 ICH2 Intel 82801 F-U40 CARDBUS Controller PCI1420 G-U42 Direct CD-PLay Controller OZ-168T H-U43 AC97 Codec CS-4299 I-U45 KBC/EC PC87951 J-

K-JP13 HDD Connector L-JP14 Parallel Connector M-JP15 CRT Connector N-JP16 S-Video Connector O-JP17 Fan Connector P-JP18 M/B to USB Board Connector Q-JP19 LAN/Modem Connector R-JP20 MINI PCI Connector S-JP21 MDC Module Connector T-JP23 SODIMM Connector U-JP25 CDROM Connector V-JP26 PCMCIA Connector W-JP27 USB Connector X-SW1 Wireless LAN Switch

Video DDR SDRAM B-U22 MCH Intel 845

U55,U56

USB Power Switch TPS2042DR

8 Chapter 1

Outlook View

A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front View

# Icon Item Description 1 Display screen Also called LCD (liquid-crystal display),

displays computer output.

2 Power button Turns on the computer power..

Chapter 1 9

3 Launch keys Buttons for launching frequently-used

programs. You can launch the Internet browser and a set application with launch

key. 4 Keyboard Inputs data into your computer. 5 Touchpad Touch-sensitive pointing device which

6 Click buttons (left and

right)

7 Palmrest Comfortable support area for your hands

8 Lock indicators LEDs (light emitting diodes) that show the

9 Speaker Outputs sound.

10 Status in dicators LEDs (light emitting diodes) that show the

11 Audio DJ controls and

indicators

functions like a computer mouse.

The left and right buttons function like the

left and right mouse buttons.

when you use the computer.

status of the ;lock keys.

status of the computer and its functions

and components.

Button and indicators for the Audio DJ

function.

10 Chapter 1

Left Panel

# Icon Item Description 1 Speaker/headphone-

out jack

2 Microphone-in jack Ejects the disc from the optical drive.

3 Volume control slider Adjust the volume level.

4 Security keylock Connects to a Kensington-compatible

Connects to audio line-out devices (e.g., speakers, headphones).

computer security lock.

5 PC Card eject buttons Eject the selected PC Card from its slot. 6 PC Card slots Accepts one Type III or two Type II/I PC

Cards.

Chapter 1 11

Right Panel

# Icon Item Description 1 Floppy drive Accepts a 3.5-inch diskette. 2 Floppy drive eject

3 Wireless networking

4 Optical drive Depending on your model:

5 Optical drive eject

button

Press to eject the diskette from the floppy drive.

Enables or disables the wireless networking feature.

--CD-ROM drive reads CDs.

--DVD-ROM drive reads CDs and DVDs.

--DVD/CD-RW combo drive reads CDs and DVDs, and writes to CD-Rs and CD-RWs.

Ejects the disc from the optical drive.

6 Optical drive

emergency eject hole

Ejects the disc from the optical drive when the comuter is turned off. There is an emergency eject hole on the optical drive. Simply insert the tip of a pen or paperclip and push to optical drive tray.

12 Chapter 1

Rear Panel

# Icon Item Description 1 USB ports Connects to USB devices (e.g., USB digital

camera).

2 Network jack Connects to an Ethernet 10/100-based

network.

3 Modem jack Connects a phone line (only for models

4 Parallel portModem

jack

5 Parallel port Connects to a display monitor.

6 External display port Connects t to a display device with S-video

7 DC-in jack Connects to the AC adapter.

with an internal fax/data modem).

Connects to a parallel device (e.g., parallel printer).

input.

Chapter 1 13

Bottom Panel

# Icon Item Description 1 Hard disk bay Houses the computer’s hard disk. 2 Battery bay Houses the computer’s battery pack. 3 Battery release latch Slide and hold to unlatch the battery pack. 4 Memory compartment Houses the computer’s memory upgrade

slot.

14 Chapter 1

Indicators

The computer has easy-to-read lock indicators (A) found above the keyboard, and status indicators (B) and Audio DJ mode indicators (C) on the front panel of the computer.

The status LCD displays icons that show the status of the ocmpouter and its components..

Icon Function Description

A. Lock indicators

Caps lock Caps Lock is activated.

Num lock Numeric Lock (for embedded keypad) is

activated.

Scroll lock Scroll Lock is activated.

B. Status indicators

Power Lights when the computer is on.

AC power Computer is running on AC power.

Chapter 1 15

Icon Function Description

C. Audio DJ mode indicators

Battery charge Battery is being charged.

Hard disk activity Hard disk is being accessed.

Wireless networking Wireless networking feature is enabled.

Use the wireless networking switch to enable or disable this feature. See “Right view” on page 6 for the location for the location of this switch.

Optical drive activity Optical drive (CD or DVD) is being

accessed.

Media Player Audio DJ to Microsoft Media Player is set.

CD Audio DJ is set to CD playback.

16 Chapter 1

Keyb oa rd

Lock Keys

The keyboard has four lock keys which you can toggle on and off.

Lock Key Description

Caps Lock When Caps Lock is on, all alphabetic characters typed

are in uppercase.

Num Lock When Num Lock is on, the embedded keypad is in

numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

Scroll

Lock(Fn-Scroll

Lk)

.When Scroll Lock is on, the screen moves one line up or down when you press w and y respectively. Scroll Lock does not work with some applications

Chapter 1 17

Embedded Numeric Keypad

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the lower edge of the keycaps. The embedded keypad can function in numberic mode or cursor-control mode.

Desired Access Num Lock On Num Lock Off

Number keys on embedded

keypad

Cursor-control keys on

embedded keypad

Main keyboard keys Hold Fn while typing letters

Type numbers in a normal manner.

Hold j while using cursor-control keys.

on embedded keypad. Also hold down j for capital letters.

Hold j while typing numbers.

Use cursor-control keys in a normal manner.

Hold Fn while tping letters on embedded keypad. Also hold down j for capital letters.

18 Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Icon Description

Windows logo

key

Application

key

Start button. Combinations with this key perform special functions. Below are a few examples: + Tab (Activates next taskbar button)

+ E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j + Windows logo key + M (Undoes Minimize All) + R (Displays Run dialog box)

Opens the applications context menu (same as rightclick).

Chapter 1 19

Hot Keys

The computer uses hotkey or key combinations to perform functions such as controlling the scree n brightness and specifying where to display ou tp ut .

Hot Key Icon Function Description

Fn-Esc Speaker toggle Turns the speakers on and off.

Fn-n Standby Puts the computer in standby mode.

Fn-o Hibernation Puts the computer in hibernation mode.

Fn-p Display toggle Switches display output between the display screen,

external monitor (if connected) and both the display screen and extenral monitor

Fn-q Brightness up- Increases the screen birghtness.

Fn-r Brightness down Decreases the scren brightness.

Fn-s Wireless networking

toggle

Toggles wireless networking on and off.

NOTE: When activating hotkeys, press and hold the Fn key before pressing the other key in the hotkey

combination.

20 Chapter 1

Keyboard Ergonomics

Located below the keyboard, the wide and curved palm rest is ergonomically desinged to provide you with a very comfortable place to rest your hands while you type.

Chapter 1 21

Touchpad

The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palm rest provides you optimum comfort and support.

Touchpad Basics

The following teaches you how to use the touchpad:

! Move your finger across the touchpad to move the cursor. ! Press the left (1) and right (2) buttons located on the edge of the touchpad to do selection and

execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results.

Function Left Button Righ Button Tap

Execute Click twice

Select Click once Tap once Drag Click and hold,

Access context menu

quickly

then use finger to drag the cursor on the touchpad

Click once

Tap twice (at the same speed as double-clicking the mouse button)

Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The

22 Chapter 1

touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness.

Chapter 1 23

Launch Keys

Located above the keyboard are launch keys that can used to launch applications.

NOTE: To configure the launch keys and the applications they launch..

# Icon Item Description

1 WWW By default, launches your Internet browser.

2 Application Launches a set application.

This computer’s all-in-one design

24 Chapter 1

+ 88 hidden pages