Acer AO1-131 User Manual

User’s Manual
Aspire One Cloudbook 11
- 1
2 -
Important
© 2015. All Rights Reserved. Aspire One Cloudbook 11 Covers: Aspire AO1-131 This revision: October 2015
Sign up for an Acer ID and enjoy great benefits
Open the Acer Portal app to sign up for an Acer ID or sign in if you already have an Acer ID.
There are three great reasons for you to get an Acer ID:
• Build Your Own Cloud with Acer BYOC.
• Get the latest offers and product information.
• Register your device for warranty service.
For more information, please visit the Acer BYOC website:
www.acer.com/byoc-start
This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.
Model number: _________________________________ Serial number: _________________________________ Date of purchase: ______________________________ Place of purchase: ______________________________
TABLE OF CONTENTS
Table of contents - 3
First things first 6
Your guides ............................................. 6
Basic care and tips for using your
computer.................................................. 7
Turning your computer off ........................... 7
Taking care of your computer ..................... 7
Taking care of your AC adapter .................. 8
Cleaning and servicing................................ 8
Your Acer notebook tour 9
Screen view ............................................. 9
Keyboard view ....................................... 10
Left view ............................................... 11
Information on USB 3.0............................. 11
Right view ............................................. 11
Base view .............................................. 12
Using the keyboard 13
Lock keys and embedded numeric
keypad................................................... 13
Hotkeys ..................................................... 14
Windows keys........................................ 15
Touchpad 16
Touchpad basics ................................... 16
Touchpad gestures................................ 16
Recovery 18
Creating a factory default backup.......... 18
Backing up your wireless and LAN
drivers.................................................... 21
Restoring your computer ....................... 21
Reset this PC and keep my files ............... 21
Reset this PC and remove everything ...... 22
Using a Bluetooth connection 25
Enabling and disabling Bluetooth .......... 25
Enable Bluetooth and add a device .......... 25
Connecting to the Internet 27
Connecting to a wireless network.......... 27
Connecting to a wireless LAN................... 27
Connecting with a cable ........................ 31
Built-in network feature ............................. 31
Connecting to a cellular network ........... 31
Acer Bluelight Shield 32
Securing your computer 34
Using passwords ................................... 34
Entering passwords .................................. 34
BIOS utility 36
Boot sequence....................................... 36
Setting passwords ................................. 36
Power management 37
Saving power ......................................... 37
Battery pack 39
Battery characteristics ........................... 39
Charging the battery ................................. 39
Optimizing battery life ............................... 40
Checking the battery level......................... 41
Battery-low warning .................................. 41
Traveling with your computer 42
Disconnecting from the desktop ............ 42
Moving around ....................................... 42
Preparing the computer ............................ 42
What to bring to meetings ......................... 43
Taking the computer home .................... 43
Preparing the computer ............................ 43
What to take with you................................ 44
Special considerations .............................. 44
Setting up a home office ........................... 44
Traveling with the computer................... 45
Preparing the computer ............................ 45
What to take with you................................ 45
Special considerations .............................. 45
Traveling internationally......................... 45
Preparing the computer ............................ 46
What to bring with you .............................. 46
Special considerations .............................. 46
Universal Serial Bus (USB) 48
Memory card reader 49
Connectivity options............................... 49
Video and audio connectors 51
HDMI 52
Frequently asked questions 54
Requesting service ................................ 56
Tips and hints for using Windows 10 ..... 57
How do I get to Start? ............................... 57
How do I turn off my computer?................ 57
How do I unlock my computer?................. 57
How do I set the alarm? ............................ 59
Where are my apps?................................. 60
What is a Microsoft ID (account)?............. 60
How do I check for Windows updates?..... 61
Where can I get more information?........... 61
Troubleshooting ..................................... 62
Troubleshooting tips.................................. 62
Error messages......................................... 62
Internet and online security 64
First steps on the net ............................. 64
Protecting your computer .......................... 64
Choose an Internet Service Provider........ 64
4 - Table of contents
Network connections................................. 66
Surf the Net!.............................................. 68
Security ..................................................... 68
Getting started...
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In this section you will find:
• Useful information on caring for your computer and your health
• Where to find the power button, ports and connectors
• Tips and tricks for using the touchpad and keyboard
• How to create recovery backups
• Guidelines for connecting to a network and using Bluetooth
• Information on using Acer’s bundled software
6 - First things first

FIRST THINGS FIRST

We would like to thank you for making this Acer notebook your choice for meeting your mobile computing needs.

Your guides

To help you use your Acer notebook, we have designed a set of guides:
First off, the Setup Guide (or Setup Poster) helps you get started with setting up your computer.
The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting.
There are two ways to download the User’s Manual. You must first be connected to the internet.
1. Open Acer Care Center from the desktop and select My System > Summary and click User’s Manual to download the User’s Manual.
2. Click on the link under Support.
1. The link will open the Acer Service & Support webpage.
2. From this page you can download and install the Acer
identification tool that will automatically detect your computer’s serial number and SNID and allow you to copy it to the clipboard.
3. Scroll down to Drivers and Manuals and search for your model by
pasting in or manually entering the serial number, SNID, or product model.
4. Once you have found your product model, select Documents and
select your language to download the User’s Manual.

Basic care and tips for using your computer

Turning your computer off

To turn the power off, do any of the following:
First things first - 7
Note
• Use the Windows shutdown command: Press the Windows key or select the Windows Start button, select Power > Shut down.
• Right-click the Windows Start button > Shut down or sign out > Shut down.
If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it to Sleep by doing any of the following:
• Press the power button.
• Press the sleep hotkey <cross-ref to keyboard section>.
• Press the Windows key or select the Windows Start button, select Power > Sleep.
• Right-click the Windows Start button > Shut down or sign out > Sleep.
If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.

Taking care of your computer

Your computer will serve you well if you take care of it.
• Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or above 50º C (122º F).
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.
8 - First things first

Taking care of your AC adapter

Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it. Route the power cord and any cables away from where people walk.
• When unplugging the power cord, do not pull on the cord itself but pull on the plug.
• The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating.

Cleaning and servicing

When cleaning the computer, follow these steps:
1. Turn off the computer.
2. Disconnect the AC adapter.
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center. For more information, please See Frequently asked questions on
page 66.
Your Acer notebook tour - 9
1
2

YOUR ACER NOTEBOOK TOUR

After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer.

Screen view

# Icon Item Description
1 Microphones
2 Webcam
Internal stereo microphones for soun
d recording.
Web camera for video communicat
A light next to the webcam indicates that the
webcam is active.
ion.
10 - Your Acer notebook tour
1
3
4
2

Keyboard view

# Icon Item Description
1 Power indicator
2 Touchpad
Indicates the computer’s power st
atus.
Touch-sensitive pointing device.
The touchpad and selection buttons
orm a single surface.
f Press down firmly on the touchpad surface to perform a left click. Press down firmly on the lower right corner to perform a right click.
3
4 Keyboard
Power button Turns the computer on and off.
For entering data into your computer.
See "Using the keyboard" on page
13.
Your Acer notebook tour - 11
14 52
3

Left view

# Icon Item Description
1 DC-in jack Connects to an AC adapter.
2
3
4
5
HDMI port
USB port Connects to USB devices.
Headset/ speaker ja
SD card reader
ck
Supports high-definition digital video
ections.
conn
Connects to audio devices (e.g., spea
kers, headphones) or a headset
with microphone. Accepts one Secure Digital (SD or
DHC) card.
S
Only one card can operate at a time.

Information on USB 3.0

• USB 3.0 compatible ports are blue.
• Compatible with USB 3.0 and earlier devices.
• For optimal performance, use USB 3.0-certified devices.
• Defined by the USB 3.0 specification (SuperSpeed USB).
Right view1
# Icon Item Description
USB port Connects to USB devices.
12 - Your Acer notebook tour
1

Base view

# Icon Item Description
Speakers Deliver stereo audio output.
Using the keyboard - 13

USING THE KEYBOARD

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock keys and embedded numeric keypad

The keyboard has three lock keys which you can toggle on and off.
Lock key Description
Caps Lock
Num Lock <Fn> + <F11>
Scroll Lock <Fn> + <F12>
When Caps Lock is on, all alphabetic characters typed are in uppercase.
When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.
When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Desired access Num Lock on Num Lock off
Number keys on embedded keypad
Cursor-control keys on embedded keypad
Main keyboard keys
Type numbers in a normal manner.
Hold <Shift> while using cursor-control keys.
Hold <Fn> while typing letters on embedded keypad.
Hold <Fn> while using cursor-control keys.
Type the letters in a normal manner.
14 - Using the keyboard

Hotkeys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey Icon Function Description
<Fn> + <F3> Airplane mode
<Fn> + <F4> Sleep
<Fn> + <F5> Display toggle
<Fn> + <F6> Display off
<Fn> + <F7>
Touchpad toggle
<Fn> + <F8> Speaker toggle
<Fn> + <F11> NumLk
<Fn> + <F12>Scr Lk
<Fn> + < > Brightness up
<Fn> + < >
Brightness down
<Fn> + < > Volume up Increases the sound volume.
Turns on / off the computer's network devices.
Puts the computer in Sleep mode.
Switches display output between the display screen, external monitor (if connected) and both.
Turns the display screen backlight off to save power. Press any key to return.
Turns the built-in touchpad on and off.
Turns the speakers on and off.
Turns the embedded numeric keypad on or off.
Turns the scroll lock feature on or off.
Increases the screen brightness.
Decreases the screen brightness.
<Fn> + < > Volume down Decreases the sound volume.

Windows keys

The keyboard has two keys that perform Windows-specific functions.
Key Description
Pressed alone it returns to the Start screen or to
Windows key
Application key
return to the last open app. It can also be used with other keys for special functions, please check Windows Help.
This key has the same effect as clicking the right mouse button; it opens the application's context menu.
Using the keyboard - 15
16 - Touchpad
Note
Note

TOUCHPAD

Touchpad basics

The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement.
The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean.
The cursor is controlled by some basic gestures:
Single-finger slide: Slide a finger across the touchpad to move the cursor.
Single-finger press or tap: Press the touchpad down, or lightly tap the touchpad with your finger, to perform a 'click', which will select or start an item. Quickly repeat the tap to perform a double tap or 'double click'.
Single-finger press in the bottom-right corner: Press the bottom right corner of the touchpad to perform a 'right click'. In the Start screen, this will toggle the app commands, in most apps this will open a context menu related to the selected item.
Drag: Press and hold the bottom left corner of the touchpad, or tap twice anywhere on the touchpad, then slide a second finger across the touchpad to select all items in an area.

Touchpad gestures

Many applications support touchpad gestures that use one or more fingers.
Support for touchpad gestures depends on the active application.
Touchpad - 17
This allows you to control applications with a few simple gestures, such as:
Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right or left edge.
Swipe in from right: Open the Action
Center.
Swipe in from left: Switch to the previous app.
Two-finger slide: Swiftly scroll through web pages, documents and playlists by placing two fingers on the touchpad and moving both in any direction.
Two-finger pinch: Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture.
18 - Recovery
Note
Important
Note

RECOVERY

If you are having trouble with your computer, and the frequently asked questions (see Frequently asked questions on page 66) do not help, you can recover your computer.
This section describes the recovery tools available on your computer. Acer provides Acer Care Center, which allows you to reset your PC, refresh your PC, or create a factory default backup.
Acer Care Center is only available with a pre-installed Windows operating system.
We recommend that you create a Factory Default Backup as soon as possible. In certain situations a full recovery will require a USB recovery backup.

Creating a factory default backup

1. Backup allows you to quickly and easily back up your operating system, installed apps and data.From Start, type 'Recovery' in the
Since the recovery backup requires at least 8 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 16
GB or larger.
Recovery - 19
Cortana search box and then select Acer Recovery Management in the list of apps.
2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window.
3. Make sure Backup system files to the recovery drive is selected and click Next.
4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next.
20 - Recovery
Important
Since the recovery backup requires at least 8 G B o f s t o r a g e a f t e r
formatting, it is recommended to use a USB drive with a capacity of 16
GB or larger.
5. Everything on the drive will be deleted. Click Create to continue.
6. You will be shown the backup progress on the screen.
7. Follow the process until it completes.
8. After creating the recovery backup, you can choose to delete the recovery information on your computer. If you delete this information, you can only use the USB recovery backup to restore your computer, if you lose or erase the USB drive, you cannot restore your computer.
9. Unplug the USB drive and label it clearly.
Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.

Backing up your wireless and LAN drivers

Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system.
1. From Start, type 'Recovery' in the Cortana search box and then select Acer Recovery Management in the list of apps.
2. Select the Backup tab and click Get started for Backup wireless and LAN drivers. Choose a folder to save your drivers and select
OK.

Restoring your computer

Recovery Management allows you to quickly and easily restore your computer back to its default status. You can choose to keep your files or remove them before reinstalling Windows.

Reset this PC and keep my files

1. From Start, type 'Recovery' in the Cortana search box and then click AcerRecovery Management in the list of apps.
2. Select the Restore tab and click Get started to Choose an option.
Recovery - 21
22 - Recovery
3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files.
4. If you have apps installed on your PC, they will be removed. Click Next to continue.
5. Reseting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.
6. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
7. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
8. Follow the process until it completes.
9. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.

Reset this PC and remove everything

1. From Start, type 'Recovery' in the Cortana search box and then click AcerCare Center in the list of apps.
Recovery - 23
2. Select the Restore tab and click Get Started to Choose an option.
3. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps, and settings.
4. Select Just remove my files if you are keeping your computer. This will be quicker, but less secure. Files may still be recovered with a file recovery program. Select Remove files and clean the drive if you are not keeping
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