Acer AcceleRAID 170 User Manual

AcceleRAID 170
PCI to Ultra 160 SCSI
RAID Controller
Installation Guide
Part Number 775064-01
08P4093
© Copyright 2000 Mylex Corporation.
All contents of this manual are copyrighted by Mylex Corporation. The information contained herein is the exclusive property of Mylex Corporation and shall not be copied, transferred, photocopied, translated on paper, film, electronic media, or computer-readable form; or otherwise reproduced in any way, without the express written permission of Mylex Corporation.
Greetings
Thank you for purchasing the Mylex AcceleRAID™ 170 disk array controller. Requests for technical information about this and other Mylex Corporation products should be made to your Mylex authorized reseller or Mylex marketing representative.
Please Notice
IBM, Mylex, AcceleRAID, Global Array Manager (GAM), and RAID EzAssist are trademarks or registered trademarks of International Business Machines Corp. and its subsidiaries. Microsoft, MS-DOS, Windows 95, Windows 98, Windows NT, and Windows 2000 are registered trademarks of Microsoft Corporation. Novell and NetWare are a registered trademarks of Novell Corporation. SCO and UnixWare are registered trademarks of Santa Cruz Operations. Other names that are trademarks may be used herein for the purpose of identifying the products or services of their respective owners.
Unless otherwise noted, companies, names and data used in examples herein are fictitious.
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Although reasonable efforts have been made to assure the accuracy of the information contained herein, this publication could include technical inaccuracies or typographical errors. Mylex Corporation expressly disclaims liability for any error in this information, and for damages, whether direct, indirect, special, exemplary, consequential or otherwise, that may result from such error, including but not limited to loss of profits resulting from the use or misuse of the manual or information contained therein (even if Mylex Corporation has been advised of the possibility of such damages). Any questions or comments regarding this document or its contents should be addressed to Mylex Corporation at the address shown on the back cover.
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About This Manual

This installation guide covers hardware set-up and configuration procedures necessary for the installation of a Mylex AcceleRAID 170 single channel RAID controller.
Chapter 1 describes the controller, standard package contents, and user­supplied items necessary for installation.
Chapter 2 describes the steps to be performed prior to controller installation and the physical installation of the AcceleRAID 170 single channel RAID controller.
Chapter 3 describes controller start-up and the BIOS options.
Appendix A provides hardware and environmental specifications.
Appendix B describes error messages and problem correction.
Appendix C describes the PCI Hot Plug feature.
Appendix D provides enclosure management information.
Appendix E provides regulatory agency information.

Conventions

Throughout the manual, the following conventions are used to describe user interaction with the product:
prompt This style of type indicates screen display messages
Enter Press the key labeled Enter (or Delete, etc.)
Note
Supplementary information that can have an effect on system performance
Caution
Notification that a proscribed action has the potential to adversely affect equipment operation, system performance, or data integrity
WARNING
Notification that a proscribed action will definitely result in equipment damage, data loss, or personal injury
Contents
Chapter 1
Introduction
Product Description ........................................................................... 1-1
Controller Features .................................................................... 1-2
Channel Capabilities .................................................................. 1-2
Controller Capabilities ................................................................1-2
Operating System Support ......................................................... 1-3
Standard Package Contents ............................................................. 1-4
Hardware .................................................................................... 1-4
Software ..................................................................................... 1-4
User-supplied Items .......................................................................... 1-5
Chapter 2
Installation
Before You Begin ..............................................................................2-2
Safety Considerations ....................................................................... 2-3
Installation Checklist .......................................................................... 2-4
GET READY .............................................................................. 2-4
GET SET .................................................................................... 2-4
GO ..............................................................................................2-4
Connectors, LEDs, and Jumpers ....................................................... 2-5
PCI Hotplug ................................................................................2-5
Installation Process ........................................................................... 2-8
Installing the Controller .............................................................. 2-8
Preparing the SCSI Drives ....................................................... 2-10
SCSI Termination .....................................................................2-11
SCSI Cabling ................................................................................... 2-15
LVD Mode ................................................................................ 2-15
Single-ended Mode .................................................................. 2-15
Limitations on Mixing SCSI Drives .................................................. 2-16
Narrow with Wide SCSI Drives ................................................. 2-16
LVD with Single-ended Drives ................................................. 2-16
Manual No. 775064 v
Chapter 3
Controller Start-up
BIOS Options .....................................................................................3-1
Setting BIOS Options .................................................................3-2
BIOS Configuration Utility (RAID EzAssist) .......................................3-4
Operating System .............................................................................. 3-4
Operating System Device Drivers ......................................................3-4
Global Array Manager (GAM) Server ................................................3-4
Global Array Manager (GAM) Client .................................................. 3-5
In Case of Problems .......................................................................... 3-5
Appendix A
AcceleRAID 170 Specifications
General Hardware Specifications ......................................................A-1
AcceleRAID 170 .........................................................................A-1
Environmental Specifications .....................................................A-2
Appendix B
AcceleRAID 170 Error Messages
Start-up Error Messages ....................................................................B-1
Drive Check Error Messages .............................................................B-1
Installation Abort ................................................................................B-2
System Reboot or Power Down .........................................................B-3
Appendix C
PCI Hot Plug
Introduction ....................................................................................... C-1
Implementation ................................................................................. C-1
NetWare .................................................................................... C-1
Windows NT .............................................................................. C-3
Windows 2000 ........................................................................... C-3
Windows 64 ............................................................................... C-4
Appendix D
Enclosure Management
Introduction ....................................................................................... D-1
SAF-TE ............................................................................................. D-1
SES .................................................................................................. D-2
vi AcceleRAID 170 Installation Guide
Appendix E
Regulatory Information
Class B Compliance ..........................................................................E-1
Declaration of Conformity ..................................................................E-2
Declaration of Conformity ..................................................................E-3
Community of Europe ........................................................................E-4
Underwriters Laboratories Statement and Warning ..........................E-5
Glossary
Manual No. 775064 vii
viii AcceleRAID 170 Installation Guide
This chapter describes:
The AcceleRAID 170 controller
Standard package contents
User supplied items
Chapter 1
Introduction
Figure 1-1. AcceleRAID 170 Controller

Product Description

The Mylex AcceleRAID 170 controller is a PCI to Ultra 160 SCSI single channel RAID controller with 32-bit, 33MHz PCI capability. The AcceleRAID 170 supports one external connector and one internal Ultra 160 SCSI connector. The AcceleRAID 170 controller provides the speed and functionality required by high demand server platforms. AcceleRAID 170 achieves performance breakthroughs in PCI technology, eliminates storage bottlenecks, and delivers scalable performance. Enclosure management and PCI Hot Plug are standard features.
Manual No. 775064 1-1
Product Description

Controller Features

Features of the AcceleRAID 170 controller include:
One QLogic ISP 10160A chip to support one Ultra 160 SCSI LVD channel
Intel i960RM RISC processor operating at 100MHz
32MB, 64MB, and 128MB ECC cache DIMM module
PCI 2.2 compliant
1MB, 8-bit flash EEPROM for BIOS and code
Built-in configuration utilities (in BIOS)
Write-through and write-back cache support
PCI Hotplug capability allows the AcceleRAID 170 to be swapped
with a replacement without powering down the system
Caution
Be sure the motherboard you are using supports PCI Hotplug before attempting to use this feature, or serious damage to the controller and/or the motherboard could result. (The motherboard must be PCI 2.2 compliant if using PCI Hot Plug.)

Channel Capabilities

15 Ultra 160 SCSI devices per channel

Controller Capabilities

15 physical drives in the drive group (array)
32 total logical drives on the controller
Supports RAID levels 0, 1, 0+1, 3, 5, 10, 30, 50, and JBOD
1-2 AcceleRAID 170 Installation Guide
Introduction

Operating System Support

MS-DOS 5.x, 6.x, and above are supported using drivers that reside in the AcceleRAID BIOS. Many drivers in the Disk Array Controller Software Kit, included with the AcceleRAID 170 controller, support many other popular operating systems (see the PCI Disk Array Controller Drivers Installation Guide and User Manual).
Manual No. 775064 1-3

Standard Package Contents

Standard Package Contents
The following items are supplied with the standard shipping package:

Hardware

AcceleRAID 170 Disk Array Controller with documentation included on the CD-ROM and a printed Quick Installation Guide
Standard DIMM Module: 32MB, 64MB, or 128MB (ECC)

Software

On-board RAID EzAssist disk array controller configuration utility with documentation on CD-ROM and a printed Quick Configuration Guide
Software Kit Driver diskettes with documentation on CD-ROM and a printed PCI Drivers Installation Guide
Global Array Manager (GAM) Server and Client software and documentation on CD-ROM
Figure 1-2. Standard Package Contents
1-4 AcceleRAID 170 Installation Guide
Introduction

User-supplied Items

The following user-supplied items are required to perform this installation:
IBM-PC compatible host system with PCI slot (PCI 2.2 compliant)
Network operating system software (as required)
SCSI cables to connect the controller and disk arrays
Static grounding strap or electrostatic discharge (ESD) safe work area
Disk array enclosure (or equivalent) with SCSI disk drives
Manual No. 775064 1-5
User-supplied Items
1-6 AcceleRAID 170 Installation Guide
Chapter 2
Installation
This chapter describes:
Before You Begin
Safety Considerations
Installation Checklist
Connectors, LEDs, Jumpers
Installation Process (controller)
SCSI Termination
SCSI IDs
SCSI Cabling
Limitations on Mixing SCSI Drives
Mylex disk array controllers are designed to work in a variety of SCSI RAID application environments. Certain configuration steps need to be performed prior to installing the controller into a RAID environment. Each of the steps described in this chapter are part of the installation process.
Manual No. 775064 2-1

Before You Begin

Before You Begin
Installing the AcceleRAID 170 single channel RAID controller is no more difficult than installing any 32-bit PCI adapter controller. The AcceleRAID 170 single channel controller connects into any PCI 2.2 compliant slot on the motherboard. Follow these steps and the installation procedures in this chapter.
Note
Recommended: Connect the AcceleRAID 170 into a 32-bit PCI slot to reserve the 64-bit PCI slot for 64-bit controllers (although the AcceleRAID 170 will work in a 64-bit slot).
WARNING
Working with the system covers off and power applied to the system can result in shock and serious injury.
1. Power off the system and disconnect the power cables before starting the installation. Refer to the instructions provided in your system documentation. Do not disconnect cables or power cords while system power is on.
2. Read all of the instructions in this chapter completely before proceed­ing. Follow the Notes, Cautions, and Warnings described in this manual and marked on the equipment.
3. Follow electrostatic discharge (ESD) safety procedures. Use a grounded wrist strap or ESD safe footwear, and work in an ESD safe area.
4. Perform a safety check of the installation before powering on the system.
Make sure that the cabling Pin 1 location is correct and that all
cables are firmly seated in the connectors.
Make sure all SCSI conventions (cable type, cable length,
termination, etc.) are correct, see Table 2-3 on page 2-15.
2-2 AcceleRAID 170 Installation Guide
Installation

Safety Considerations

Be sure to observe the following precautions before beginning the controller installation procedure:
Caution
Anti-static handling procedures are required. Leave the controller in its anti-static bag until it is time to plug the controller into the PCI slot. The use of a grounded wrist strap and other ESD protective measures are highly recommended.
WARNING
Disconnect the system from the electrical wall outlet before opening the system cabinet. Working with the system covers off and power applied to the system can result in shock and serious injury.
Manual No. 775064 2-3

Installation Checklist

Installation Checklist

GET READY

Note
It is recommended that you wear a grounded wrist strap when performing hardware installation procedures.
1. ____ Power off your computer system.
2. ____ Decide which available PCI slot will be used.
3. ____ Remove the plate from the I/O access port to the PCI slot.
4. ____ Remove the AcceleRAID 170 controller from the anti-static bag.

GET SET

Note
Review Figure 2-1, Figure 2-2, and Figure 2-3; Table 2-1 and Table 2-2 to get familiar with the layout of the AcceleRAID 170 controller and the Connectors, Jumpers, and LED descriptions.
5. ____ Plug the AcceleRAID 170 controller into a standard PCI 2.2
compliant slot.
6. ____ Secure the AcceleRAID 170 controllers mounting bracket with a
screw or retainer.
7. ____ Connect the SCSI cable(s) from your drive(s) and/or device(s) to
the SCSI channel.
8. ____ Check SCSI termination for internal and/or external devices.
9. ____ Check disk drives. Be sure termination is set to the disabled
position on any disk drive(s) that will not be terminated. For more information, see the documentation that accompanied the disk drives.
10. ____ Set SCSI ID on the disk drive(s).
11. ____ Enable termination power on disk drive(s).
12. ____ Safety check the installation.
GO
13. ____ Go to Chapter 3, Controller Start-up.
2-4 AcceleRAID 170 Installation Guide
Installation

Connectors, LEDs, and Jumpers

There is one external and one internal Ultra 160 SCSI connector supported on the AcceleRAID 170 controller as shown in Figure 2-1, and labeled as CH 0.
The AcceleRAID 170 controller has three LEDs on the front side as shown in Figure 2-2 and described in Table 2-1. The LEDs indicate SE (single ended), LVD, and FAIL modes.
SCSI jumpers should normally be set to their default settings, no adjustments are needed. Default jumper locations are shown in Figure 2-3 and are described in Table 2-2.
When you have checked the termination requirements, completed the connections of your desired SCSI devices, and other possible devices such as a CD-ROM drive or a tape drive, close your system with the cover.

PCI Hotplug

Note
Please see Appendix C for information on how to implement the Hotplug feature for your system’s requirements.
Manual No. 775064 2-5
Connectors, LEDs, and Jumpers
CH
CH 0
CH 0
Figure 2-1. AcceleRAID 170 Controller Channel Connectors
D1 D2 D4
Figure 2-2. AcceleRAID 170 LEDs
D1 SE (Single Ended)
D2 LVD (Low Voltage Differential)
D4 Fail (Processor Self Test)
2-6 AcceleRAID 170 Installation Guide
Table 2-1. LED Descriptions
Installation
J1 JP6
JP7
JP2
Figure 2-3. AcceleRAID 170 Jumper Locations
Table 2-2. AcceleRAID 170 Jumper Descriptions
J1 Manufacturing test point
JP2 Maintenance mode
JP6 Cache dirty (monitor cache write back) — LED header
JP7 BSY (SCSI activity) — LED header
Manual No. 775064 2-7

Installation Process

Installation Process

Installing the Controller

Follow these installation steps:
1. Choose any available 32-bit or 64-bit PCI slot as shown in Figure 2-4.
32 bit PCI slots
t
s
I
l
C
s
t
i
b
P
4
6
Figure 2-4. Choose an Available PCI Slot
2. Remove the metal cover plate from the slot’s access port (at the back of the cabinet), usually by releasing the black clip as shown in Figure 2-5.
o
Figure 2-5. Remove the Metal Plate
2-8 AcceleRAID 170 Installation Guide
Installation
Caution
Be sure to wear a ground wrist strap at all times.
3. Handling the AcceleRAID 170 controller by the edges, remove it from the anti-static bag as shown in Figure 2-6.
Ground wrist strap
Figure 2-6. Remove the Controller from the Anti-static Bag
4. Plug (install) the controller firmly into any 32-bit or 64-bit PCI slot as shown in Figure 2-7.
32-bit PCI slot
AcceleRAID 170
Ground wrist strap
Figure 2-7. Plug the Controller into any 32-bit or 64-bit PCI Slot
Manual No. 775064 2-9
Installation Process

Preparing the SCSI Drives

To prepare the drives for installation, follow these steps:
1. Remove any terminators attached to the drive or set any drive termination jumpers to the disabled position.
2. Set the SCSI IDs on the drives.
3. Enable term power on the drives.
Refer to the drive manual for specific information about drive configuration settings.
Installing Cables and Setting Termination
Please refer to Table 2-3 on page 2-15 for SCSI Formats and Bus Length requirements.
4. Connect the SCSI cable from the internal disk drive to the SCSI connector on the AcceleRAID 170 controller as shown in Figure 2-8. (The controller is already connected to the system board.)
Figure 2-8. Connecting Disk Drives to the AcceleRAID 170
2-10 AcceleRAID 170 Installation Guide
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