Acer AAR510 User Manual
Acer Altos R510 (DDR2)
User’s Guide
Copyright © 2005 Acer Incorporated
All Rights Reserved.
Acer Altos R510 (DDR2)
User’s Guide
1st Issue: December 2005
Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents herein and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.
Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondence concerning your unit should include the serial number, model number, and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated.
Model Number : _________________________________
Serial Number: ___________________________________
Purchase Date: ___________________________________
Place of Purchase: ________________________________
Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.
iii
Notices
FCC notice
Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement.
Class A equipment
This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This device generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this device in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the device and receiver
•Connect the device into an outlet on a circuit different from that to which the receiver is connected
•Consult the dealer or an experienced radio/television technician for help
Shielded cables
All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.
iv
Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A or Class B limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception.
Caution: Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this server.
Use conditions
This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Canadian users
This Class A/Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Laser compliance statement
The CD-ROM drive in this server is a laser product. The CD-ROM drive’s classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.
v
Important safety instructions
Read these instructions carefully. Save these instructions for future reference.
1Follow all warnings and instructions marked on the product.
2Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
3Do not use this product near water.
4Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
5Slots and openings on the back or bottom side of the chassis are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
6This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
7Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord.
8If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
9Never push objects of any kind into this product through chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.
10Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
11Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
vi
aWhen the power cord or plug is damaged or frayed
bIf liquid has been spilled into the product
cIf the product has been exposed to rain or water
dIf the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.
eIf the product has been dropped or the cabinet has been damaged
fIf the product exhibits a distinct change in performance, indicating a need for service.
12Replace the battery with the same type as the product's battery we recommend. Use of another battery may present a risk of fire or explosion. Refer battery replacement to a qualified service technician.
13Warning! Batteries may explode if not handled properly. Do not disassemble or dispose of them in fire. Keep them away from children and dispose of used batteries promptly.
14Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters).
Notices |
iii |
FCC notice |
iii |
Class A equipment |
iii |
Shielded cables |
iii |
Peripheral devices |
iv |
Use conditions |
iv |
Canadian users |
iv |
Laser compliance statement |
iv |
Important safety instructions |
v |
1 System information |
1 |
Product briefing |
3 |
Processor |
3 |
Memory subsystem |
3 |
Storage |
4 |
Graphics interface |
4 |
Networking |
4 |
I/O ports |
4 |
Caring features |
5 |
Product specification summary |
6 |
2 System tour |
7 |
System board |
9 |
Connector and Header Locations |
9 |
Configuration Jumpers |
11 |
Serial Port Configuration Jumper |
12 |
BIOS Select Jumper |
13 |
Back Panel Connectors |
14 |
External and internal structure |
16 |
Front view (with bezel) |
16 |
Front view (w/o bezel) |
16 |
Front panel |
17 |
Front Panel LED and Buttons description |
17 |
Control Button Functions |
18 |
LED Indicator Status |
18 |
Rear view |
20 |
Optional Peripherals |
21 |
Internal components |
22 |
3 Getting Started |
23 |
Contents
Setting up the system |
25 |
Preinstallation requirements |
25 |
Selecting a site |
25 |
Checking the package contents |
25 |
System startup |
26 |
Turning on the system |
26 |
Turning off the system |
26 |
Power-on problems |
27 |
4 Configuring the system |
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29 |
Upgrading the system |
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31 |
Installation precautions |
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31 |
ESD precautions |
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31 |
Preinstallation instructions |
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31 |
Post-installation instructions |
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32 |
Opening the server |
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33 |
Before opening the server |
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33 |
Removing the Chassis Cover |
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33 |
Installing the Chassis Cover |
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35 |
Removing and Installing the Front Bezel |
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36 |
Removing the Front Bezel |
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36 |
Installing the Front Bezel |
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36 |
Removing and Installing the Processor Air Duct |
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37 |
Removing the Processor Air Duct |
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37 |
Installing the Processor Air Duct |
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37 |
Removing and Installing the Air Baffle |
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38 |
Removing the Air Baffle |
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38 |
Installing the Air Baffle |
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40 |
Installing and Removing a Hard Disk Drive |
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41 |
Installing a Fixed SATA Hard Disk Drive |
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41 |
Removing a Fixed SATA Hard Disk Drive |
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46 |
Installing a SATA or SCSI Hot-swap Hard Disk Drive |
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48 |
Removing a SATA or SCSI Hot-swap Hard Disk Drive |
50 |
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Installing or Removing a Floppy Drive |
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52 |
Installing a Floppy Drive into Slimline Bay |
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(Backplane Installed) |
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52 |
Removing a Floppy Drive from the |
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Slimline Bay (Backplane Installed) |
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55 |
Installing a Floppy Drive into Slimline Bay |
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(No Backplane Installed) |
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55 |
Removing a Floppy Drive from the Slimline Bay |
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(No Backplane Installed) |
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60 |
Installing a Floppy Drive into the Converted |
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Hard Drive Bay (Back plane Installed) |
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61 |
Removing a Floppy Drive from the |
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Converted Hard Drive Bay |
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64 |
Installing or Removing a DVD/CD-RW or CD-ROM Drive |
66 |
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Installing a DVD/CD-RW or CD-ROM Drive into |
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Slimline Bay (Backplane Installed) |
66 |
Removing a DVD/CD-RW or CD-ROM Drive |
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from the Slimline Bay (Backplane Installed) |
68 |
Installing DVD/CD-RW or CD-ROM Drive into |
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Slimline Bay (No Backplane Installed) |
69 |
Installing and Removing a PCI Riser Connector |
72 |
Installing a PCI Riser Connector |
72 |
Removing a PCI Riser Connector |
74 |
Installing and Removing a PCI Add-in Card |
76 |
Installing a PCI Add-in Card |
76 |
Removing a PCI Add-in Card |
77 |
Installing and Removing the SATA or SCSI |
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Backplane (Optional) |
79 |
Removing the SATA or SCSI Backplane |
79 |
Installing the SCSI or SATA Backplane |
80 |
Processor Installation and Upgrade |
83 |
Installing or Replacing the Processor |
83 |
Installing the Processor |
83 |
Installing the Heat Sink(s) |
85 |
Removing a Processor |
86 |
Memory Installations and Upgrade |
87 |
Upgrading the system memory |
87 |
Memory Sparing |
89 |
Installing and Removing Memory |
90 |
Installing DIMMs |
90 |
Removing DIMMs |
91 |
5 BIOS setup |
93 |
Using the BIOS Setup Utility |
95 |
Entering BIOS |
95 |
If You Cannot Access Setup |
95 |
Setup Menus |
95 |
BIOS Setup Utility |
96 |
BIOS Setup Keyboard Command Bar Options |
97 |
Main |
99 |
Advanced |
101 |
Upgrading the BIOS |
138 |
Preparing for the Upgrade |
138 |
Recording the Current BIOS Settings |
138 |
Obtaining the Upgrade |
139 |
Upgrading the BIOS |
139 |
Clearing the Password |
139 |
Clearing the CMOS |
140 |
6 Troubleshooting |
143 |
Resetting the System |
145 |
Problems following Initial System Installation |
145 |
First Steps Checklist |
145 |
Hardware Diagnostic Testing |
146 |
Verifying Proper Operation of Key System Lights 147 |
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Confirming Loading of the Operating System |
147 |
Specific Problems and Corrective Actions |
147 |
Power Light Does Not Light |
148 |
No Characters Appear on Screen |
148 |
Characters Are Distorted or Incorrect |
149 |
System Cooling Fans Do Not Rotate Properly |
150 |
Diskette Drive Activity Light Does Not Light |
150 |
CD-ROM Drive or DVD/CD-RW Drive Activity |
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Light Does Not Light |
150 |
Cannot Connect to a Server |
151 |
Problems with Network |
151 |
System Boots when Installing PCI Card |
152 |
Problems with Newly Installed Application |
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Software152 |
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Problems with Application Software that |
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Ran Correctly Earlier |
152 |
Devices are not Recognized under |
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Device Manager (Windows* Operating System) |
153 |
Hard Drive(s) are not recognized |
153 |
Bootable CD-ROM Is Not Detected |
154 |
Appendix A: Management software installation 157
Installing ASM |
159 |
System requirements |
159 |
ASM Agent |
159 |
ASM Console |
159 |
System setup |
159 |
Installing ASM Agent (Windows version) |
159 |
Installing ASM Console (Windows version) |
160 |
Installing ASM Agent (Linux version) |
160 |
Appendix B: Tool-less rail kit installation |
163 |
Tool-less rail kit installation |
165 |
Setting the Multi-Pin Adapters for Rack Type |
165 |
Installing the Slide Rails into the Rack |
166 |
Installing the Component into the Slide Rails |
168 |
Cable Management ARM installation |
169 |
Required Installation Position of the CMA |
170 |
Installing the CMA on the Slide Rails |
171 |
Placing and Securing Cabling Within the CMA |
172 |
General Safety Information |
173 |
Appendix C: Sensor Table |
175 |
Sensor Table |
177 |
Appendix D: SATA RAID Configuration |
179 |
Configuring the onboard SATA RAID |
181 |
How to enable the onboard SATA RAID function |
181 |
Loading the BIOS default setting |
181 |
Enabling the onboard SATA RAID function |
181 |
How to create RAID 1 volume |
181 |
Enter the onboard SATA RAID Configuration |
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Utility |
181 |
Loading onboard SATA RAID default setting |
181 |
Creating RAID 1 volume |
182 |
Initialising RAID Volume |
182 |
Saving and Exiting the Embedded RAID |
|
Configuration Utility |
183 |
Index |
185 |
1 System
information
The Acer Altos R510 is a rack optimised dual processor system loaded with features. The system uses next generation technology to offer excellent performance for cost sensitive applications.
3
Product briefing
This section provides basic information concerning the configuration of your Altos R510 system.
Processor
•Single or dual Intel® XeonTM processors with 800 MHz FSB
•CPU Hyper-ThreadingTM Technology support
•Supports Extended memory 64bit technology (EM64T)
Memory subsystem
•Six (184 - pin) DIMM slots
•DDR2 400 MHz registered memory modules supported
•Maximum upgrade - 12 GB
•2-way memory interleaving supported
•SDDC (Single Device Data Correction) for memory error detection and correction of any number of bit failures in a single x4 memory device
•Memory sparing technology
•When memory sparing is enabled, the spare DIMM will not be detected by OS
•The sparing DIMM will be reserved for standby purposes and
cannot be accessed by the system1
•Please refer to page116 "Memory Configuration Sub-menu Selections" for more information about configuring the memory sparing in the BIOS Setup utility
1 For example, if six 1GB DIMMs are installed (6 GB memory) only 4GB of memory (in DIMM 1B, 1A, 2B, 2A) can be accessed by the system. Memory in DIMM 3B and DIMM 3A would be reserved as spare DIMMs
Caution! When using multiple memory modules it is recommended that you AVOID using modules from different manufacturers or that run at different speeds from each other.
4 |
1 System information |
Warning! Functionality issues may be encountered if mixed memory types are installed on the same server board. DIMM modules of identical type, banking and stacking technology, and vendor should be installed in the Altos R510.
Storage
•Slim-type IDE CD-ROM/DVD-ROM drive
•Slim-type 3.5 inch Floppy disk drive (optional)
•Support for three (max) SCSI hard disk drives 300 * 3 = 900GB or three SATA hard disk drives 400 * 3 = 1.2TB
Warning: If FDD and CD-ROM are installed, R510 would support 2 hard disk drives only.
Graphics interface
•On-board ATI Rage XL video controller with 8MB SDRAM
Networking
•Two Integrated Gigabit Ethernet connections
•Intel 82541PI Gigabit Ethernet LAN controller
•Marvell 88E8050 Gigabit Ethernet LAN Controller
I/O ports
•Front
•One USB 2.0 port
•One SVGA video port
•Rear
•Two USB 2.0 port
•Two PS/2 ports (keyboard/mouse)
•Two LAN ports (RJ-45)
•One SVGA video port
5
Serial ATA ports
•Two SATA ports
Service ID
•Front service ID button
•Front and rear service ID LED
Operating Systems supported
•Microsoft® Windows® Server 2003
•Red Hat Enterprise Linux 3.0/4.0
•Novell NetWare 6.5
•SCO Unixware 7.1.4
•SCO OpenServer 5.0.7
RAID (Optional)
•Embedded SATA Software RAID 0,1 supported
Caring features
Part of Acer’s mission, as a company that cares about its end users, is to provide features that make operation, maintenance, and upgrading your system simpler and faster. The Altos R510 is no exception to this rule. The following features and options are provided.
•Cost efficient operation in a value oriented package
•Tool-less design
•Front accessible USB and VGA ports
•Acer EasyBUILDTM for efficient system setup and installation
•Acer Server Manager (ASM) suite of comprehensive management tools
•Flexibility for future expansion
6 |
1 System information |
Product specification summary
Highlighted below are the system’s key features:
•Single or dual Intel® XeonTM processor supporting Hyper-Threading Technology
•800 MHz FSB supports processor speeds from 3.6 GHz and above
•Intel® E7320 chipset consisting of:
•Intel® E7320 Memory Controller Hub (MCH)
•Intel® 6300ESB I/O Controller Hub (ICH)
•Supports two PCI riser cards
•Low Profile: One 66/66MHz/3.3V PCI-X slot
•One full height riser slot supporting one of two riser card options:
•Option 1: One 64-bit/66MHz/3.3V PCI-X slot
•Option 2: One (x4) PCI-Express slot
•Six DIMM sockets supporting DDR2 400 registered ECC modules for a maximum memory capacity of 12 GB
•Media storage
•Optional slim-type 3.5 inch 1.44 MB floppy drive or Optical drive
•Additional media storage capacity
•Support for three 3.5 Inch SATA, or SCSI hard disk drives
•External ports
• |
PS/2 keyboard and mouse ports |
• Two LAN (RJ-45) ports |
• |
Three USB ports (1 front, 2 rear) |
• 2 SVGA video ports (1 |
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front, 1 rear |
•Power supply unit (PSU)
•One 450W power supply
•Chassis Intrusion
•Chassis intrusion switch
•Lock attach point for chassis cover
•Up to five system fans
•Four dual rotor plus one single rotor system fans
•Tool less fan replacement
•LEDs
•Standard Control Panel: NIC1 Activity, NIC2 Activity & Power / Sleep
•System Status LEDs can be viewed with bezel closed
•Service ID
2 System tour
This chapter provides locations of various components and ports and instructions on how to set up the system.
9
System board
Connector and Header Locations
The mainboard of the R510 becomes accessible once you open the system. The figure below is provided to help you indentify and locate connectors, slots and ports.
A |
B C D |
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AA |
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Y |
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S R Q P |
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Item |
Description |
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A |
Serial Port A |
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B |
Battery |
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C |
Full-height PCI slot |
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D |
Low-profile PCI slot |
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E |
Back panel I/O ports |
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F |
serial port selection jumper |
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10 |
2 System tour |
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Item |
Description |
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G |
DIMM sockets (DIMM 1B, 1A, 2B, 2A, 3B, and 3A) |
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H |
Processor 1 fan header |
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I |
Processor 1 socket |
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J |
Processor 2 socket |
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K |
Processor 2 fan header |
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L |
+12V processor power connector |
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M |
Fan board connector |
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N |
Floppy connector |
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O |
PCI fan connector |
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P |
IDE connectors |
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Q |
100-pin Floppy/Front Panel/ATA connector |
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R |
Main power connector |
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S |
50-pin front panel connector |
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T |
34-pin front panel connector |
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U |
Configuration jumpers |
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V |
SATA 1 connector |
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W |
SATA connector |
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X |
Power supply connector |
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Y |
OEM RMC connector |
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Z |
Power supply connector |
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AA |
IDE power connector |
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BB |
BIOS Select jumper |
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CC |
Chassis intrusion header |
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11
Configuration Jumpers
J1H2, J1H3, J1H5 |
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J1H2 Pass Clr |
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3 |
Protect |
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2 |
Erase |
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J1H3 Rcvr Boot |
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2 |
Recovery Boot |
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Normal Boot |
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3 |
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J1H5 CMOS Clr
3 |
BMC Control |
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2 |
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Force Erase |
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Jumper |
Pins |
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What happens at system reset?? |
Name |
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J1H2 |
1-2 |
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If these pins are jumpered, administrator and user |
Password |
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passwords will be cleared on the next reset. These |
Clear |
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pins should not be jumpered for normal operation. |
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2-3 |
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These pins should be jumpered for normal system |
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operation |
J1H3 |
1-2 |
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If these pins are jumpered, the system will attempt |
Recovery |
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to recover the BIOS by loading the BIOS code into |
Boot |
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the flash device from a floppy disk. This jumper is |
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typically used when the BIOS has become corrupted. |
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These pins should not be jumpered for normal |
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operation. |
2-3 These pins should be jumpered for normal system operation.
12 |
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2 System tour |
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Jumper |
Pins |
What happens at system reset?? |
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Name |
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J15H CMOS |
1-2 |
If these pins are jumpered, the CMOS settings will |
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Clear |
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be cleared on the next reset. These pins should not |
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be jumpered for normal operation. |
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2-3 |
These pins should be jumpered for normal system |
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operation. |
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Serial Port Configuration Jumper
J8A3 |
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3 |
4 |
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1-3: DCD to DTR (Defa |
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2-4: DSR to DTR |
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2 |
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TP00944 |
Pins |
What happens at system reset?? |
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1-3 |
Serial port is configured for DCD to DTR (default) |
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2-4 |
Serial port is configured for DSR to DTR |
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13
BIOS Select Jumper
J1A4BIOS Select |
1-2: Normal |
Operation (Default) |
3 |
2-3: Force to |
Lower Bank |
3 |
Pins |
What happens at system reset?? |
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1-2 |
System is configured for normal operation |
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2-3 |
Force BIOS to lower bank |
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14 |
2 System tour |
Back Panel Connectors
A
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TP00943 |
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Item |
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Description |
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A |
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PS/2 Mouse port |
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B |
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PS/2 Keyboard port |
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C |
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Com Port (RJ-45 connector) |
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D |
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Gigabit LAN # 1 Port (RJ45) |
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E |
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Gigabit LAN # 2 Port (RJ45) |
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F |
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Video Port |
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G |
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USB port #1 |
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H |
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USB port #2 |
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15
The NIC LEDs at the right and left of each NIC provide the following information.
LED |
LED State |
Description |
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Color |
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Left |
Off |
No network connection |
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LED |
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Left |
Solid Amber |
Network connection in place |
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Left |
Blinking Amber |
Transmit/receive activity |
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Right |
Off |
10 Mbps connection |
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(if left LED is on or blinking) |
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Right |
Solid Amber |
100 Mbps connection |
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LED |
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Right |
Solid Green |
1000 Mbps connection |
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16 |
2 System tour |
External and internal structure
Front view (with bezel)
No. Description
AName Plane
BLEDs
Front view (w/o bezel)
A
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B |
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No. |
Description |
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A |
Slimline DVD/CD-RW, CD-ROM or FDD Bay |
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B |
3.5” HDD Bay |
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17
Front panel
A B C D E F G
H
I
L K J
Front Panel LED and Buttons description
Item Description
ALAN #2 Activity LED
BLAN #1 Activity LED
CPower button
DPower LED
EHard Drive Activity LED
FSystem Status LED
GService ID LED
HService ID Button
ISystem Reset Button
JUSB connector
KRecessed NMI Button (Tool Required)
LVGA connector
18 |
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2 System tour |
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Control Button Functions |
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Item |
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Description |
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Power/ |
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Toggles the system power on/off. Sleep button for |
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Sleep |
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ACPI-compatible operating systems. |
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button |
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Reset |
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Reboots and initializes the system. |
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button |
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ID button |
Toggles the front panel ID LED and the baseboard ID LED on |
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and off. The baseboard LED is visible from the rear of the |
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chassis and allows you to locate the server from the rear of a |
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rack of systems. |
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NMI button |
Puts the server in a halt-state for diagnostic purposes. |
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LED Indicator Status |
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Item |
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Description |
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NIC 1 activity |
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Continuous green light indicates a link between the system |
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LED |
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and the network to which it is connected. |
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NIC 2 activity |
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Blinking green light indicates network activity. |
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LED |
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Power/Sleep |
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Continuous green light indicates the system has power |
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LED |
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applied to it. |
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Blinking green indicates the system is in S1 sleep state (see
Note )
No light indicates the power is off / is in ACPI S4 or S5 state.
Hard disk drive status LED
Random blinking green light indicates hard disk drive activity (SATA).
No light indicates no hard disk drive activity.
System
Status LED
Solid green indicates normal operation Blinking green indicates degraded performance
Solid amber indicates a critical or non-recoverable condition Blinking amber indicates a non-critical condition
No light indicates POST is running or the system is off (see Note 1)
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