The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that
appear on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing
specific actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
NOTE: This symbol where placed in the Service Guide designates a compo nent tha t should
be recycled according to the local regulations.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
•Up to 4 GB of DDR3 system memory, upgradable to 16 GB using four soDIMM modules5
(only for models with Intel® Core™ i7-820QM/i7-720QM processor)
•Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM modules5 (only
for models with Intel® Core™ i7-620M, i5-430M/i5-520M/i5-540M, or i3-330M/i3-350M
processor)
Display
•18.4" Full HD 1920 x 1080 pixel resolution, high-brightness (220-nit) Acer CineCrystal™ LEDbacklit TFT LCD
•Mercury free, environment friendly
•8 ms response time
•60% color gamutFrameless design
•16:9 aspect ratio
Chapter 11
TV Tuner
•Digital TV-tuner supporting DVB-T (Digital Video Broadcasting-Terrestrial) standard (6 to 8 MHz)
•I/O:
•Connectors:
•DVB-T antenna (UHF/VHF reception)
•Remote control
Graphics
•ATI Mobility Radeon™ HD 5850 with 1024 MB of dedicated DDR3 VRAM, supporting Unified
•ATI Mobility Radeon™ HD 5650 with 1024 MB of dedicated DDR3 VRAM, supporting Unified
•Dual independent display support
•16.7 million colors
•External resolution / refresh rates:
•MPEG-2/DVD decodingVC-1 and H.264 (AVC) decodingMicrosoft® DirectX® Video Acceleration
•HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content
•RF-in jack for digital TV antenna cable input
•PAL/SECAM-to-RF
•NTSC-to-PAL/SECAM
Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0,
Microsoft® DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1
Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0,
Microsoft® DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1
•VGA port up to 2048 x 1536: 85 Hz·
•HDMI™ port up to 1920 x 1080: 60 Hz
(DXVA) application interface (API)
Protection) support
Audio subsystem
•Dolby® 7-optimized Acer CineSurround sound system with five built-in speakers and one
subwoofer supporting low-frequency effects
•Optimized 3rd Generati on D ol by ® Ho me Th eat er®7 audio enhancement, featuring Dolby® Digital
Live, Dolby® Pro Logic® IIx, Dolby® Headphone, Dolby® Natural Bass, Dolby® Sound Space
Expander, Dolby® Inverse Filtering, Dolby® High Frequency Enhancer technologies
•True 5.1-channel surround sound output
•High-definition audio support
•S/PDIF (Sony/Philips Digital Interface) support for digital speakers
•MS-Sound compatible
•Acer PureZone technology with two built-in stereo microphones, featurin g beam forming, echo
cancellation, and noise suppression technologies
2Chapter 1
Storage subsystem
•Hard disk drive:
•One or two 160/250/320/500/640 GB or larger
•Multi-in-1 card reader, supporting:
•Secure Digital™ (SD), MultiMediaCard™ (MMC), Memory S tick™ (MS), Memory S tick PRO™
(MS PRO), xD-Picture Card™ (xD)
Optical Media Drive
•4X Blu-ray Disc™ Writer / DVD-Super Multi double-layer drive:
This section provides an overview of the features and functions of the notebook.
Top View
1
2
3
13
12
4
5
6
11
10
7
8
#IconItemDescription
1Acer Crystal Eye
webcam
2Display screenAlso called Liquid-Crystal Display (LCD), displays
3Arcade keyLaunches InstantOn Arcade.
P
4KeyboardFor entering data into your computer
5MicrophoneInternal microphone for recording sound.
P key / Acer
PowerSmart key
Web camera for video communication. (only for certain
models)
computer output (configuration may vary by model).
Programmable key (configuration may vary by model). /
Puts your computer into power-saving mode (configuration
may vary by model).
9
Chapter 17
#IconItemDescription
6Touchpad/Media
Console
MovieLaunch movie playback software.
MusicLaunch music playback software.
Play/pausePlay or pause a selected media file.
StopStop playing the selected media file.
PreviousReturn to the previous media file.
NextJump to the next media file.
MuteTurn the volume on or off.
*Touchpad becomes inactive when Media Console is active .
7Media Console
controller
8Communication
key
Backup keyLaunches Acer Backup Management for three-step data
Touch-sensitive pointing device which fu nctions like a
computer mouse*. / Touch sensitive controls for Acer
Arcade, volume (up/down) and media (play/pause, stop,
previous, next); with mute.
Turns Media Console on or off.
Enables/disables the computer’s communication devices.
(Communication devices may vary by configuration.)
backup.
HDD indicatorIndicates when the hard disk drive is active.
Power indicatorIndicates the computer’s power status.
9Click buttons
(left, and right)
10PalmrestComfortable support area for your hand when using the
11Acer Bio-
Protection
fingerprint reader
12SpeakersLeft and right speakers deliver stereo audio output.
13Power button/Turns the computer on and off.
The left and right buttons function like the left and right
mouse buttons.
computer.
Supports Acer FingerNav 4-way control function (only for
certain models).
Closed Front View
123
#IconItemDescription
1ThumbwheelTurn the volume up or down.
8Chapter 1
#IconItemDescription
2Multi-in-1 card
reader
3CIR receiverReceives signals from a remote control.
Accepts Secure Digital (SD), MultiMediaCard (MMC),
Memory Stick (MS), Memory Stick PRO (MS PRO), xDPicture Card (xD).
Note: Push to remove/install the card. Only one card can
operate at any given time.
Left View
21345687
#IconItemDescription
Kensington lock
slot
1
2
3
Ventilation slotsEnable the computer to stay cool, even after prolonged
External display
(VGA) port
Connects to a Kensington-compatible computer security
lock.
Note: Wrap the computer security lock cable around an
immovable object such as a table or handle of a locked
drawer. Insert the lock into the notch and turn the key to
secure the lock. Some keyless models are also available.
use.
Connects to a display device (e.g. external, LCD monitor,
LCD projector).
4HDMIHDMI portSupports high definition digital video connections.
USB 2.0 portConnects to USB 2.0 devices (e.g., USB mouse, USB
4-pin IEEE 1394
port
Microphone jackAccepts inputs from external microphones.
Headphones/
speaker/line-out
jack with S/PDIF
support.
Connects to USB 2.0 or eSATA devices (only for certain
models).
Note: If you plug an eSATA device you will have three USB
ports available in the meantime.
camera).
Connects to IEEE 1394 devices.
walkman, mp3 player)
Connects to audio line-out devices (e.g., speakers,
headphones).
Chapter 19
Right View
2135678
#IconItemDescription
1
2Optical driveInternal optical drive; accepts CDs or DVDs.
3
4
5
6
7
8
USB 2.0 portConnects to USB 2.0 devices (e.g., USB mouse, USB camera).
Optical disk
access indicator
Optical drive
eject button
Emergency eject
hole
Ethernet (RJ-45)
port
RF-in portAccepts input signals from digital TV-tuner devices.
DC-in jackConnects to an AC adapter.
Lights up when the optical drive is active.
Ejects the optical disk from the drive.
Ejects the optical drive tray when the computer is turned off.Note:
Insert a paper clip to the emergency eject hole to eject the optical
drive tray when the computer is off.
Connects to an Ethernet 10/100/1000-based network.
4
Base View
1
2
3
4
5
#IconItemDescription
Battery bayHouses the computer’s battery pack.
1
2SubwooferEmits low frequency sound output.
3
4
Battery release latchReleases the battery for removal.
Memory compartmentHouses the computer’s main memory.
Note: The battery shown is for reference only. Your PC may
have a different battery depending on the model purchased.
8
7
6
10Chapter 1
#IconItemDescription
5
6SpeakersLeft and right speakers deliver stereo audio output.
7
8
Hard disk bay- MainHouses the computer’s hard disk (secured with screws)
Hard disk baySecondary
Battery lockLocks the battery in position
Houses the computer’s hard disk (secured with screws) (for
certain models only)
Indicators
The computer has several easy-to-read status indicators. The following indicators are visible even when the
computer cover is closed.
Icon Function Description
Communication keyEnables/disables the computer’s communication devices.
(Communication devices may vary by configuration.)
Backup keyLaunches Acer Backup Management for three-step data
backup.
HDD indicatorIndicates when the hard disk drive is active.
PowerIndicates the computer is on or off.
Chapter 111
TouchPad Basics
The following items show you how to use the TouchPa d:
1
2
•Move your finger across the TouchPad (1) to mo ve the cursor.
•Press the left (2) and right (3) buttons located beneath the TouchPad to perform selectio n and
execution functions. These two buttons are the equivalent of the left and right buttons on a mouse.
Tapping on the TouchPad is the same as clicking the left button.
ExecuteQuickly click twice.Tap twice (at the same speed
SelectClick once.Tap once.
DragClick and hold, then use
finger on the TouchPad to
drag the cursor.
Access
context menu
NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.
Click once.
3
as double-clicking a mouse
button).
Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the TouchPad on the second
tap and drag the cursor.
12Chapter 1
Using the Keyboard
Your copmuter has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock,
function and special keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock keyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.
Scroll Lock <Fn> +
<F12>
When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired accessNum Lock onNum Lock off
Number keys on
embedded keypad
Cursor-control keys on
embedded keypad
Main keyboard keysHold <Fn> while typing letters on
Type numbers in a normal manner.
Hold <Shift> while using cursorcontrol keys.
embedded keypad.
Hold <Fn> while using cursorcontrol keys.
Type the letters in a normal
manner.
Chapter 113
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<>: Open or close the S tart menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <U>: Open Ease of Access Center
<> + <BREAK>: Display the System Properties dialog box
<> + <TAB>: Cycle through programs on the taskbar
<CTRL> + <> + <F>: Search for computers (if you are on a network)
Note: Depending on your edition of Windows 7, some shortcuts may not function as
described.
Application
key
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
14Chapter 1
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen
brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
HotkeyIconFunctionDescription
<Fn> + <F3>Communication switch Enables/disables the computer’s communication
devices. (Communication devices may vary by
configuration.)
<Fn> + <F4>SleepPuts the computer in Sleep mode.
<Fn> + <F5>Display toggleSwitches display output between the display
screen, external monitor (if connected) and both.
<Fn> + <F6>Screen blankTurns the display screen backlight off to save
power. Press any key to return.
<Fn> + <F7>Touchpad toggleTurns the touchpad on and off.
<Fn> + <F8>Speaker toggleTurns the speakers on and off.
<Fn> + < >Brightness upIncreases the screen brightness.
<Fn> + < >Brightness downDecreases the screen brightness.
<Fn> + <Home>Play/PausePlays or pauses media files
<Fn> + <Pg Up>StopStops media file
<Fn> + <Pg Dn>PreviousPlays the previous media file in the play sequence
<Fn> + <End>NextPlays the next media file in the play sequence
Chapter 115
Special Keys
On models that support the Euro symbol and the US dollar sign, the symbols can be located at the uppercenter and/or bottom-right of your keyboard.
The Euro symbol
1.Open a text editor or word processor.
2.Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. See www.microsoft.com/typography/faq/
faq12.htm for more information.
The US dollar sign
1.Open a text editor or word processor.
2.Hold <Shift> and then press the <4> key at the upper-center of the keyboard.
NOTE: This function varies according to the language settings.
16Chapter 1
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU•CPU Intel Arrandale (DC) / Clarksfield (QC) processor
Type•MCP (Multi-Chip Package) CPU
CPU Package989 pins-rPGA socket
Power65 Watts
On-die Cache•Two or Four-core processor for mobile with enhanced performance
•32-KB instruction and 32 -KB data first-level cache (L1) for each cor e
•256-KB shared instruction/data second -level cache (L2) for each core
•Up to 8-MB shared instruction/data last -level cache (L3), shared among
all cores
CPU Temperature (Celcius)Fan Speed (RPM)SPL Spec (dBA)
45250031
55310034
65350038
75390040
85420042
Throttling 50%: On= 100°C; OFF=85°C
OS shut down at 105°C; H/W shut down at 110°C
CPU Fan True Value Table (Discrete)
CPU Temperature (Celcius)Fan Speed (RPM)SPL Spec (dBA)
40250031
50310034
60350038
70390040
80420042
Throttling 50%: On= 100°C; OFF=85°C
OS shut down at 105°C; H/W shut down at 110°C
Chapter 117
Core Logic Specifications
ItemSpecification
ChipsetIntel Ibex-Peak (HM55)
Package1071-pins FCBGA 27mm x 25mm
Features•PCI Express* Base Specification, Revision 2.0 support for up
to eight ports.
•PCI Local Bus Specification, Revision 2.3 support for 33 MHz
PCI operations (supports up to four Req/Gnt pairs).
•ACPI Power Management Logic Support, Revision 3.0b
•Enhanced DMA controller, interrupt controller, and timer
functions
•Integrated Serial ATA host controllers with independent DMA
operation on up to six ports.
•FIS-based Port Multiplier support on SATA Ports 4 and 5 in
AHCI/RAID mode.
•USB host interface with suppo rt for up to twelve USB ports;
two EHCI high -speed USB 2.0 Host controllers, 2 rate
matching hubs, six UHCI host controllers;
•System Management Bus (SMBus) Specification , Version 2.0
with additional support for I2C devices
•Supports IntelR High Definition Audio
•Supports IntelR Matrix Storage Technology
•Supports IntelR Active Management Technology
•Supports IntelR Virtualization Technology for Directed I/O
•Supports IntelR Trusted Execution Technology
•Supports buffered through mode generating extr a clocks from
a clock chip.
•Analog and Digital Display ports
•Analog CRT
•HDMI
•DisplayPort 1.1 (dGPU only)
•LVDS
•Low Pin Count (LPC) interface
•Serial Peripheral Interface (SPI) support
•IntelR Anti-Theft Technology
•JTAG Boundary Scan support
System Memory
ItemSpecification
Memory size0MB (No on-board Memory)
DIMM socket number4 sockets
Supports memory size per socket4GB
Supports maximum memory size16GB
Supports DIMM typeDDR3
Supports DIMM Speed800/1066 MT/s