Acer 8172Z, 8172 User Manual

Download

TravelMate 8172/8172Z Series

Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on TravelMate 8172/8172Z service guide.

Date Chapter Updates

Copyright

Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

“as is”. Should the

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

NOTE Gives bits and pieces of additional

WARNING Alerts you to any damage that might

CAUTION Gives precautionary measures to

IMPORTANT Reminds you to do specific actions

Denotes actual messages that appear on screen.

information related to the current topic.

result from doing or not doing specific actions.

avoid possible hardware or software problems.

relevant to the accomplishment of procedures.

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's “global” product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

System Specifications 1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Base view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Touchpad Basics (with fingerprint reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Touchpad basics (with two-click buttons) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Lock Keys and embedded numeric keypad* . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Using the system utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Acer Backup Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Acer PowerSmart key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Acer eRecovery Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Burn backup discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

System Utilities 29

Invoking BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

DOS flash BIOS SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Clean BIOS Password SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Clean HDD Password SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Crisis Disk SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

DMI Utility SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

LAN EEPROM Utility SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Winflash SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Replacement Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Machine Disassembly and Replacement 69

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Disassemble Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the HDD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Table of Contents

Removing the DIMM module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Remove the Wireless module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Removing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Removing the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Removing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Remove the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

LCD Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Replacing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Replace the Wireless LAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Replacing LCM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Replacing the Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Replacing the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Replace the Wireless LAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Replace the DIMM module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Replacing HDD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Troubleshooting 165

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

InsydeH2O BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

Jumper and Connector Locations 183

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

Bottom View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

FRU (Field Replaceable Unit) List 187

TravelMate 8172/8172Z Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

TravelMate 8172/8172Z FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Model Definition and Configuration 203

Test Compatible Components 223

Online Support Information 231

Chapter 1

System Specifications

Features

Below is a brief summary of the computer’s many features:

Operating system

 Genuine Windows® 7 Professional 32-bit

 Genuine Windows

CPU and chipset

 Intel® Core™ i5-430UM/i5-520UM/i5-540UM processor (3 MB L3 cache, 1.20/1.06/1.20 GHz with Turbo

Boost up to 1.73/1.86/2 GHz, DDR3 800 MHz, 18 W), supporting Intel Cache

7 Home Premium 64-bit

64 architecture, Intel® Smart

 Intel® Core™ i3-330UM processor (3 MB L3 cache, 1.20 GHz, DDR3 800 MHz, 18 W), supporting Intel®

64 architecture, Intel

 Mobile Intel

HM55 Express Chipse (for TM8172Z)

Smart Cache

Memory

 Dual-channel DDR3 SDRAM support:

z Up to 2 GB of DDR3 system memory, upgradable to 4 GB using two soDIMM modules

Display and graphics

 11.6" HD 1366 x 768 (WXGA) pixel resolution, high-brightness (200-nit) LED-backlit TFT LCD

 Mercury-free environment friendly

 Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10

 Dual independent display support

 16.7 million colors

 External resolution / refresh rate:

z VGA port up to 2560 x 1600 : 60 Hz

 MPEG-2/DVD decoding

 WMV9 (VC-1) and H.264 (AVC) decoding

Storage subsystem

 Hard disk drive:

z 160/250/320/500/640 GB or larger

 Multi-in-1 card reader, supporting:

z Secure Digital™ (SD) Card, MultiMediaCard™(MMC), Memory Stick™ (MS), Memory Stick

PRO™(MS PRO), xD-Picture Card™(xD)

z Supported 8GB (test pass)

Chapter 1 1

Dimensions and weight

 Dimensions:

z 285 (W) x 206.3 (D) x 20.2/29.1 (H) mm (11.22 x 8.12 x 0.795/ 1.146 inches)

 Weight:

z 1.35 kg (2.97 lbs.) with 6-cell battery pack (non-3G model)

Power adapter and battery

ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes

 Power adapter:2-pin 40 W Acer MiniGo AC adapter

z 93.2 (W) x 32.2 (D) x 42.5 (H) mm (3.66 x 1.26 x 1.67 inches)

z 180 g (0.39 lbs.) with 250 cm DC cable

z 210 g (0.47 lbs.) with 250 cm DC cable and one AC power plug

 Battery

 24 W 2200 mAh 3-cell Li-ion battery pack

Battery life: 3 hours

 48 W 4400 mAh 6-cell Li-ion battery pack

Battery life: 6 hours

 63 W 5600 mAh 6-cell Li-ion battery pack

Battery life: 8 hours

 ENERGY STAR

Input and control

 Keyboar

z 84-/85-/88-key full-size Acer FineTip keyboard with international language support

 Touchpad

z Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip

 Control key

z Acer Bio-Protection fingerprint reader

Audio

 Two built-in stereo speakers

 High-definition audio support

 MS-Sound compatible

 Built-in microphone

Webcam

 Acer Video Conference, featuring:

z Acer Crystal Eye webcam with 1280 x 1024 resolution

z Acer Video Conference Manager software, featuring Video Quality Enhancement (VQE) technology,

supporting 640 x 480 resolution online video calls

Wireless and networking

 WLAN:

z Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™

z Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED™

z Supporting Acer SignalUp™wireless technology

2 Chapter 1

 WPAN: BluetoothR 3.0+HS

 WWAN: UMTS/HSPA at 900/2100 MHz and quad-band GSM/GPRS/EDGE at 850/900/1800/1900 MHz,

upgradable to 7.2 Mb/s HSDPA and 5.7 Mb/s HSUPA (for 3G model)

 LAN: Gigabit Ethernet, Wake-on-LAN ready

Input and output

 Acer Easyport IV connector

 Multi-in-1 card reader (SD, MMC, MS, MS PRO, xD)

 Three USB 2.0 ports

 External display (VGA) port

 Headphone/speaker/line-out jack

 Microphone-in jack

 Ethernet (RJ-45) port

 DC-in jack for AC adapter

Security

 Acer Bio-Protection fingerprint solution, featuring Pre-Boot Authentication (PBA), computer protection,

Acer FingerLaunch

 BIOS user, supervisor, HDD passwords

 Kensington lock slot

Software

 Productivity

z Acer ePower Management

z Acer eRecovery Management

z Adobe

z eSobi™

z Google Toolbar™

z Microsoft

z Norton™ Online Backup

 Security

z Acer Bio-Protection

z McAfee® Internet Security Suite Trial

 InstantOn

z Instant View

 Multimedia

z Corel

 Communication and ISP

z Acer Crystal Eye

z Acer Video Conference Manager

z Microsoft® Silverlight™

z Skype™

z Windows Live™ Essentials-Wave 3.2 (Mail, Photo Gallery, Live™ Messenger, Movie Maker, Writer)

WinDVD

Flash® Player 10

Reader® 9.1

Office Personal 2007 (Service Pack 2)(Japan only, subject to customer request)

Office Ready (Service Pack 2)

Chapter 1 3

 Web links and utilities

z Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only)

z Acer Identity Card

z Acer Registration

z Acer Updater

z eBay

z Netflix shortcut (US only)

shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)

Options and accessories

 1 GB / 2 GB / DDR3 1066 MHz soDIMM module

 6-cell Li-ion battery pack

 3-pin 30 W AC adapter

 External USB HDD

 External USB optical disc drive

 Acer Easyport IV

System compliance

 Wi-Fi

 ACPI 3.0

 Mobile PC 2002

 DMI 2.0

Warranty

 One-year International Travelers Warranty (ITW)

Quality and reliability tests

 Temperature and humidity

 Hinge life

 Weight and pressure

 Acoustics

 Spillage

 Free drop

 Shock and vibration

 Electrostatic discharge immunity

 Keyboard-switch life

 MTBF (mean time between failures)

4 Chapter 1

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Chapter 1 5

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Board Layout

Top View

No. Name Description

TravelMate 8172/8172Z M/B layout and connector location

TOP view

1 CN1 LCM connector

2 CN2 Power

3 CN4 Keyboard connector

4 CN5 Microphone connector

5 CN6 Touch pad connector

6 CN7 Audio cable connector 1

7 CN8 Audio cable connector 2

8 CN9 Card reader slot

9 CN10 Bluetooth connector

10 CN11 Speaker connector

11 CN31 Webcam connector

710

6 Chapter 1

Bottom View

1614

1215 29

No. Name Description

1920

TravelMate 8172/8172Z M/B layout and connector location

Bottom view

12 CN12 LAN slot

13 CN13 Battery connector

14 CN14 DC-in jack

15 CN15 EZ-Docking slot

16 CN16 SIM Card slot

17 CN17 VGA port

18 CN18 HDD connector

19 CN18 USB slot 1

20 CN20 USB slot 2

21 CN21 DIMM-0

22 CN22 MIC jack

23 CN23 Fan connector

24 CN24 USB slot-3

25 CN25 DIMM-1

26 CN26 3G card slot

23 24

Chapter 1 7

TravelMate 8172/8172Z M/B layout and connector location

Bottom view

No. Name Description

27 CN27 Earphone connector

28 U30 South bridge

29 U32 CPU+ North bridge

8 Chapter 1

Your Acer Notebook tour

After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new Acer notebook.

Top View

No. Icon Item Description

1 Microphones Stereo internal microphones for sound recording.

2 Display screen Also called Liquid-Crystal Display (LCD),displays

computer output (Configuration may vary by models).

3 Keyboard For entering data into your computer.

4 Touchpad Touch-sensitive pointing device which functions like a

computer mouse.

5Acer Bio-

Protection fingerprint reader

6 Click buttons

(left and right)

Chapter 1 9

The center button serves as the Acer Bio-Protection fingerprint reader, supporting Pre-Boot Authentication (PBA) computer protection, Acer FingerLaunch.

The left and right buttons function like the left and right mouse buttons.

No. Icon Item Description

7 Power switch Turns the computer on and off.

8 Acer Crystal Eye

webcam

Closed Front View

No. Icon Item Description

1 Power indicator Indicates the computer's power status.

Battery indicator Indicates the computer's battery status.

Communication indicator

Web camera for video communication.

1. Charging: The light shows amber when the battery is charging.

2. Fully charged: The light shows blue when in AC mode.

Indicates the computer’s wireless connectivity device status.

Rear view

No. Icon Item Description

1 Battery Provides power for the computer to be used while

HDD indicator Indicates when the hard disk drive is active.

unplugged.

10 Chapter 1

Left View

No. Icon Item Description

1 Kensington lock slot Connects to a Kensington-compatible computer

2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000- based

security lock. NOTE: Wrap the computer security lock cable around

an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

network.

3 Acer EasyPort

4 Ventilation slots Enable the computer to stay cool,even after

5 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB

6Multi-in-1

Right View

connector

card reader

Connects to Acer EasyPort.

prolonged use.

camera).

Accepts Secure Digital (SD),MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD).

NOTE: Push to remove/install the card. Only one card can operate at any given time.

No. Icon Item Description

1 Microphone-in jack Accepts inputs from external microphones.

Headphones/ speaker/line-out jack

Chapter 1 11

Connects to audio line-out devices (e.g., speakers, headphones).

No. Icon Item Description

2 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB

3 External display

4 DC-in jack Connects to an AC adapter.

Base view

(VGA) port

camera).

Connects to a display device (e.g., external monitor, LCD projector).

No. Icon Item Description

1 Battery bay Houses the computer's battery pack.

2 Battery lock Locks the battery in position.

3 Hard disk bay Houses the computer's hard disk (secured with

screws).

4 Acer DASP (Disk

Anti-Shock Protection)

5 Memory

compartment

6 Battery release latch Releases the battery for removal.

Environment  Temperature:

z Operating: 5°C to 35°C

z Non-operating: -20°C to 65°C

 Humidity (non-condensing):

z Operating: 20% to 80%

z Non-operating: 20% to 80%

Protects the hard disk from shocks and bumps.

Houses the computer's main memory.

12 Chapter 1

Touchpad Basics (with fingerprint reader)

The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader.

1 23 4

 Move your finger across the touchpad (1) to move the cursor.

 Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and execution

functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.

 Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only

for certain models) to scroll up or down and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications.

Function Left Button (2) Right Button (4) Main touchpad (1) Center button (3)

Execute Quickly click

twice.

Select Click once. Tap once.

Drag Click and hold,

then use finger on the touchpad to drag the cursor.

Access context menu

Scroll Swipe up/down/

Click once.

Tap twice (at the same speed as double-clicking a mouse button).

Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor.

left/right using Acer FingerNav 4-way control function(Manufacturing option).

Chapter 1 13

Touchpad basics (with two-click buttons)

The following items show you how to use the touchpad with two-click buttons.

 Move your finger across the touchpad to move the cursor.

 Press the left and right buttons located beneath the touchpad to perform selection and execution

functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.

Function Left Button Right Button Main touchpad

Execute Quickly click twice. Tap twice (at the

same speed as double-clicking a mouse button).

Select Click once. Tap once.

Drag Click and hold, then

use finger on the touchpad to drag the cursor.

Access context menu Click once.

NOTE: Illustrations for reference only. The exact configuration of your PC depends on the model purchased.

Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor.

NOTE: When using the touchpad, keep it

finger movement; hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpad's responsiveness.

NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under

Mouse settings in Windows Control Panel.

— and your fingers — dry and clean. The touchpad is sensitive to

14 Chapter 1

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad*, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad*

The keyboard has three lock keys which you can toggle on and off.

F11/ Num Lock

Caps Lock

Lock key Description

Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.

Num Lock

<Fn> + <F11>*

Scroll Lock

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

F12/ Scroll Lock

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols

are not printed on the keys.

Desired access Num Lock on Num Lock off

Number keys on embedded keypad

Cursor-control keys on embedded keypad

Main keyboard keys

* only for certain models

Chapter 1 15

Type numbers in a normal manner.

Hold <Shift> while using cursor- control keys.

Hold <Fn> while typing letters on embedded keypad.

Hold <Fn> while using cursorcontrol keys.

Type the letters in a normal manner.

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key

Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions:

<> : Open or close the Start menu.

< > + <D>: Display the desktop.

< > + <E>: Open Windows Explore.

< > + <F>: Search for a file or folder.

< > + <G>: Cycle through Sidebar gadgets.

< > + <L>: Lock your computer (if you are connected to a network

domain), or switch users (if you're not connected to a network domain).

< > + <M>: Minimizes all windows.

< > + <R>: Open the Run dialog box.

< > + <T>: Cycle through programs on the taskbar.

< > + <U>: Open Ease of Access Center.

< > + <X>: Open Windows Mobility Center.

Application key

< > + <BREAK>: Display the System Properties dialog box.

< > + <SHIFT+M>: Restore minimized windows to the desktop.

< > + <TAB>: Cycle through programs on the taskbar by using

Windows Flip 3-D.

< > + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar.

<CTRL> + < > + <F>: Search for computers (if you are on a network).

<CTRL> + < > + <TAB>: Use the arrow keys to cycle through programs

on the taskbar by using Windows Flip 3-D. NOTE: Depending on your edition of Windows Vista, some shortcuts may

not function as described.

This key has the same effect as clicking the right mouse button; it opens the application's context menu.

16 Chapter 1

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey Icon Function Description

<Fn> + <F3> Communication Enables / disables the computer’s

communication devices. (Communication devices may vary by

configuration.)

<Fn> + <F4> Sleep Puts the computer in Sleep mode.

<Fn> + <F5> Display toggle Switches display output between the display

screen, external monitor (if connected) and both.

<Fn> + <F6> Display off Turns the display screen backlight off to save

power. Press any key to return.

<Fn> + <F7> Touchpad toggle Turns the touchpad on and off.

<Fn> + <F8> Speaker toggle Turns the speakers on and off.

Volume up Increases the sound volume.

Volume down Decreases the sound volume.

Brightness up Increases the screen brightness.

Brightness down Decreases the screen brightness.

Chapter 1 17

Using the system utilities

Acer Bio-Protection (only for certain models)

Acer Bio-Protection Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint, Acer Bio-Protection Fingerprint Solution incorporates protection against unauthorized access to your computer with centralized password management via Password Bank; easy music player launching with Acer MusicLaunch*; secure Internet favorites via Acer MyLaunch*; and fast application/website launching and login with Acer FingerLaunch. Acer ProfileLaunch** can launch up to three applications/ websites with a single finger swipe.

Acer Bio-Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav*. With Acer Bio-Protection Fingerprint Solution, you can now enjoy an extra layer of protection for your personal computer, as well as the convenience of accessing your daily tasks with a simple swipe of your finger!

For more information, refer to the Acer Bio-Protection help files.

NOTE:

* Acer ProfileLaunch, MusicLaunch, MyLaunch and FingerNav are only available on select models.

** In models without Acer ProfileLaunch, Acer FingerLaunch can be used to open applications in the Acer ProfileLaunch icons area; a single finger swipe will launch only one application at a time.

18 Chapter 1

Acer GridVista (dual-display compatible)

NOTE: This feature is only available on certain models.

To enable the dual display feature of your notebook, first ensure that a second display is connected, then, open the Display Settings properties box using the Control Panel or by right-clicking the Windows desktop and selecting Personalize. Select the secondary monitor (2) icon in the display box and then click the check box Extend the desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.

Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start, All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below:

Double (vertical), Triple (primary at left), Triple (primary at right), or Quad.

Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.

Acer GridVista is imple to set up:

1. Run Acer GridVista and select your preferred screen configuration for each display from the taskbar.

2. Drag and drop each window into the appropriate grid.

Chapter 1 19

3. Enjoy the convenience of a well-organized desktop.

NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's

recommended value.

Acer Backup Manager

NOTE: This feature is only available on certain models.

Acer Backup Manager is a simple three-step process that allows you to create backup copies of your entire system or selected files and folders according to a schedule or as you need to.

To start Acer Backup Manager, press the Acer Backup Manager key above the keyboard. Alternatively, you can go to Start > All Programs > Acer Backup Manager > Acer Backup Manager. This will open the Welcome screen; from this screen you will be taken through the three steps to setup scheduled back ups.

Click Continue to proceed to the following screen. Click the + button and follow the onscreen instructions:

1. Select the content you want to back up. The less content you select, the quicker the process will be, but it

will increase your risks of losing data.

2. Select where you want the backup copies to be stored. You will need to select an external drive or your D: drive; Acer Backup Manager cannot store a backup on the source drive.

3. Select how often you want Acer Backup Manager to create back ups.

Once you have finished these three steps, backups will be created according to the schedule. You can also create backups manually by pressing the Acer Backup Manager key.

If you wish to change your settings at any time, run Acer Backup Manager from the Start menu and go

through the steps outlined above.

20 Chapter 1

Power management

This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time (called an inactivity timeout), the computer stops some or all of these devices in order to conserve energy.

This computer employs a power management scheme that supports the advanced configuration and power interface (ACPI), which allows for maximum power conservation and maximum performance at the same time. Windows handles all power-saving chores for your computer.

Acer PowerSmart key

The Acer PowerSmart key uses the power-saving features of your computer's graphics sub-system to reduce overall power consumption. When you press the Acer PowerSmart key, the screen brightness is reduced and the graphics chip switched to a lower speed; PCI and WLAN switch to power-saving modes. Press the Acer PowerSmart key again to return to your previous settings.

NOTE: This feature is only available on certain models.

Acer eRecovery Management

Acer eRecovery Management is a tool to quickly restore the system. You can back up/restore the factory default image, and reinstall applications and drivers.

NOTE: All of the following content is for general reference only. Actual product specifications may vary.

Acer eRecovery Management consists of the following functions:

1. Backup:

z Create Factory Default Disc

z Create Drivers and Applications Disc

2. Restore:

z Completely Restore System to Factory Defaults

z Restore Operating System and Retain User Data

z Reinstall Drivers or Applications

This chapter will guide you through each process.

NOTE: This feature is only available on certain models. For systems that do not have a built-in optical disc

burner, plug in an external optical disc burner before entering Acer eRecovery Management for optical disc-related tasks.

To use the password protection feature of Acer eRecovery Management, you must first set the password. The

password is set by launching Acer eRecovery Management and clicking Settings.

Chapter 1 21

Burn backup discs

From the Backup page of Acer eRecovery Management, you can burn the factory default image or back up drivers and applications.

1. Click on Start > All Programs > Acer > Acer eRecovery Management.

2. Acer eRecovery Management opens to the Backup page.

3. Select the type of backup (factory default or drivers and applications) you would like to burn to disc.

4. Follow the instructions on screen to complete the process.

NOTE: Create a factory default image when you want to burn a bootable disc that contains your computer's

entire operating system as it was delivered to you from the factory. If you wish to have a disc that will allow you to browse the contents and install selected drivers and applications, create a drivers and application backup instead — this disc will not be bootable.

Restore

The restore feature allows you to restore or recover the system from a factory default image or from previously created CD and DVD backups. You can also reinstall applications and drivers for your Acer system.

1. Click on Start, All Programs, Acer, Acer eRecovery Management.

2. Switch to the Restore page by clicking Restore.

22 Chapter 1

3. You can choose to restore the system from a factory default image or reinstall applications and drivers.

4. Follow the instructions on screen to complete the process.

Restore Windows Vista from backup discs

To restore Windows Vista from your previously burned backup discs, you will need to insert the first backup disc and enable the F12 Boot Menu via the BIOS Setup Utility.

1. Turn on your computer and insert the first system recovery disc into the optical disc drive. Restart your computer.

2. During startup when the Acer logo shows, press the F2 key to enter BIOS Setup, where you can set system parameters.

3. Use the left and right arrow keys to select the Main submenu.

4. Use the up and down arrow keys to select F12 Boot Menu.

5. Use the F5 or F6 key to change F12 Boot Menu to Enabled.

6. Press the ESC key to enter the Exit submenu, press the ENTER key to Exit Saving Changes. Press the ENTER key again to select Yes. The system will reboot.

7. After rebooting, when the Acer logo shows, press the F12 key to open the Boot Menu. Here you can

select which device to boot from.

8. Use the arrow keys to select the IDE CD, then press the ENTER key. Windows will be installed from the recovery disc.

9. Insert the second recovery disc when prompted, then follow the onscreen prompts to complete the restore.

10. Remove the recovery disc from the optical drive once the restore is complete. Do this before rebooting your computer.

If you prefer to set the boot priority for long-term use, you should select the Boot submenu.

1. Turn on your computer and insert the first system recovery disc into the optical disc drive. Restart your computer.

2. During startup when the Acer logo shows, press the system parameters.

3. Use the left and right arrow keys to select the Boot subme

4. Use the up and down arrow keys to select the IDE CD device.

5. Use the F6 key to move the IDE CD device to the highest boot priority, or use the F5 key to move other devices to a lower boot priority. Ensure that the IDE CD device is the highest priority.

6. Press the ESC key to enter the Exit submenu, press the ENTER key to Exit Saving Changes. Press the ENTER key again to select Yes. The system will reboot.

7. When you reboot, Windows will be installed from the recovery disc.

8. Insert the second recovery disc when prompted, then follow the onscreen prompts to complete the

restore.

9. Remove the recovery disc from the optical drive once the restore is complete. Do this before rebooting your computer.

F2 key to enter BIOS Setup, where you can set

Chapter 1 23

Hardware Specifications and Configurations

Processor

Item Specification

Type Core i5-540UM

Description CPU intel Core i5 540UM 1.2G 18W

L3 Cache 8MB

FSB 1.20GHz

TDP (Thermal) 10W

Socket type BGA

Second Level Cache

Item Specification

North Bridge CPU + GMCH

South Bridge Ibexpeak-M HM55

System Memory

Item Specification

Technology DDR3 1066 / 1333MHz

Base memory

Expansion memory

Maximum memory size 8GB (Thermal evaluation bsed on 8GB)

DDR3 SO-DIMM x 1 slot (1024) / 2048 / 4096MB DDR3 SDRAM

Lan Interface

Item Specification

Controller (AVAP) Broadcom BCM57760

SPEED 10 / 100 / 1000Mb/s

Wireless LAN

Item Specification

Module Intel PP / CP 3rd WiFi 1x2 / 2x2 / BGN/N

Interface Mini Card

Antenna 2

Pointing Device

Item Specification

Glide Multi-touch touch PAD

24 Chapter 1

Bluetooth Interface

Item Specification

Module FOX_BRM_2046 T60G928.11

Antenna on board

controller CSR

Bluetooth module Internal USB 2.0

Hard Disk Drive Interface

Item Specification

HDD form factor

9.5 mm high / 12.5 mm high / solid state disks

Media I/F SATA

IDE Controller SATA 150 MB/s

Audio Interface

Item Specification

Sound Codec (AVAP) Conexant CX20672-11Z

Internal Speakers 2 (1.5 Watt)

Internal Microphone Array MIC x 1

Sound Volume By Hot Key

LCD panel

Item Specification

Vendor and model name LED LCD AUO 11.6" WXGA B116XW02 V0 8ms 500:1

LED LCD LPL 11.6" WXGA LP116WH1-TLN1 LF 200nit 8ms 500:1

LED LCD CMO 11.6" WXGA N116B6-L02 C2 LF 200nit 10ms 500:1

LED LCD SAMSUNG 11.6" WXGA LTN116AT03 LF 200nit 16ms 500:1

Screen Diagonal [mm] 293.83

Active Area [mm] 256.125 X 144.0

Pixels H x V 1366x3(RGB) x 768

Pixel Pitch [mm] 0.1875 x 0.1875

Pixel Format R.G.B. Vertical Stripe

Display Mode Normally White

White Luminance (ILED=20mA)

]

[cd/m (Note: ILED is LED current)

Luminance Uniformity 1.25 max. (5 points)

Contrast Ratio 500:1 typ

Response Time [ms] 8 typ / 16 Max

Nominal Input Voltage VDD [Volt] +3.3 typ.

Power Consumption [Watt] 4.0 max. (Include Logic and Blu power)

Weight[Grams] 255g max.

200 typ. (5 points average) 170 min. (5 points average)

Chapter 1 25

Item Specification

Physical Size Include bracket [mm]

Length 267.5 268.0 268.5

Min. Typ. Max

Width 161.0 161.5 162.0

Thickness - - 5.2

Electrical Interface 1 channel LVDS

Glass Thickness [mm] 0.5

Surface Treatment Glare, Hardness 3H,

Reflection <4%

Support Color 262K colors ( RGB 6-bit )

Temperature Range

Operating[

Storage (Non-Operating)[

0 to +50

-20 to +60

RoHS Compliance RoHS Compliance

Viewing Angle [degree] Min. Typ.

Horizontal(Right) 40 45

CR=10(Left) 40 45

Veritical(Upper) 10 15

CR=10(Lowe r) 30 3 0

Brightness Brightness controlled by Hot Keys

Card Slot

Item Specification

5 in 1 card reader (SD/MMC/MS/ MSPro/xD)

WebCAM

Item Specification

Module 1.3M

Interface USB

RTS5128, supported 8GB (test pass)

26 Chapter 1

Keyboard

Item Specification

Controller Acer NT1T

I/O

Item Specification

Monitor(VGA) Yes

HDMI No

USB 3

Stereo Mic-in 1

SPDIF 1

RJ45 1

mini card socket(Full size) Full mini card (3G) x 1 & Half mini card (SP WLAN) x 1

Button

Item Specification

Power on/off (with Visiable LED) 1 (mechanical, Blue)

WLAN None

3G/BT None

Launch key module(Follow spec) None

Back up key None

Power consumption key None

Volume Control None

Software

Item Specification

Operation system Windows 7

BIOS Insyde H2O

Power Management

Item Specification

Controller ITE ITE8512F

Interface LPC

AC adapter (AVAP) 30W

1st Battery (AVAP) 3-cell 2.2Ah

6-cell 4.4Ah 6-cell 5.6Ah

Chapter 1 27

LED Status Indicator

Item Specification

Power Status 1 (Blue / Orange)

1st Battery Status 1 (Blue / Orange)

HDD 1 (Blue)

Caps Lock 1 (Blue)

Num Lock 1 (Blue)

Wireless LAN 1 (Blue / Orange)

Bluetooth 1 (Blue)

Security Features

Item Specification

Kensington Lock Hole(7.5 mm

diameter)

Fingerprint Optional

TPM None

FAN

Item Specification

Not Noise as low as possible

Number 1

Physical Characteristics

Item Specification

Dimensions 285mm x 206.3mm

Thickness (maximum) 20.2 ~ 29.1mm

Weight (incl 1st Battery & super multi ODD)

Ta rg e t < 1.35kg

28 Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input / Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.Please also refer to Chapter 4 Troubleshooting when problem arises.

To activate the BIOS Utility, press m during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen).

Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

InsydeH2O Setup Utility Rev. 3.0

Information Main Advanced Security Boot Exit

CPU Type: Genuine Intel( R ) CPU

CPU Speed: T2300 @ 1.66GHz

IDE 0 Model Name:

IDE0 Serial Number:

ATAPI Model Name: MATSHITADVD

System BIOS Version: V1.00

VGA BIOS Version: ATI V008.050I.0-26.00

Serial Number: xxxxxxxxxxxxxxxxxxxx (Max: 22 Byte)

Asset Tag Number: xxxxxxxxxxxxxxxxxxxx (Max: 32 Byte)

Product Name: xxxxxxxxxxxxxxxxxxxx (Max: 16 Byte)

UUID: xxxxxxxxxxxxxxxxxxxx (Max: 16 Byte)

ST960821A-(PM)

3LF005DB

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults

Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

Chapter 2 29

Invoking BIOS Setup

The setup function can only be invoked by pressing F2 when Press <F2> to enter Setup message is prompted on the bottom of screen during POST.

The setup uses a menu driven interface to allow the user to configure their system. The features are divided into 5 parts as follows:

 Information Display the system informations.

 Main allows the user to specify standard IBM PC AT system parameters.

 Security Provides security settings of the system.

 Boot Allows the user to specify the boot options.

 Exit Allows the user to save CMOS setting and exit Setup.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a

particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.

Information

InsydeH2O Setup Utility Rev. 3.0

Information Main Advanced Security Boot Exit

CPU Type: Genuine Intel( R ) CPU

CPU Speed: T2300 @ 1.66GHz

IDE 0 Model Name:

IDE0 Serial Number:

ATAPI Model Name: MATSHITADVD

System BIOS Version: V1.00

VGA BIOS Version: ATI V008.050I.0-26.00

Serial Number: xxxxxxxxxxxxxxxxxxxx (Max: 22 Byte)

Asset Tag Number: xxxxxxxxxxxxxxxxxxxx (Max: 32 Byte)

Product Name: xxxxxxxxxxxxxxxxxxxx (Max: 16 Byte)

UUID: xxxxxxxxxxxxxxxxxxxx (Max: 16 Byte)

ST960821A-(PM)

3LF005DB

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults

Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

NOTE: Other fields are informational items and are unit dependent.

Parameter Description

CPU Type This field shows the CPU type of the system.

CPU Speed This field shows the CPU speed of the system.

IDE0 Model Name The field shows the Model name of HDD installed on Primary

IDE master.

30 Chapter 2

Parameter Description

IDE0 Serial Number The field shows the Serial number of HDD installed on Primary

IDE master.

ATAPI Model Name

The field shows the Model name of ATAPI.

System BIOS version Displays system BIOS version.

VGA BIOS Version This field displays the VGA firmware version of the system.

Serial Number This field displays the serial number of this unit.

Asset Tag Number This field displays the asset tag number of the system.

Product Name This field shows product name of the system.

UUID Number This will be visible only when an internal LAN device is

presenting. UUID=32bytes

Main

The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.

InsydeH2O Setup Utility Rev. 3.0

Information Main Advanced Security Boot Exit

Item specific Help

System Time: [09:00:00] <Tab>, <Shift-Tab>, or

System Date: [01/01/2003] <Enter> selects field

Total Memory [xxxxMB]

Video Memory: [XMB]

Graphic mode [Switchable]

Quiet Boot: [Enabled]

Network boot: [Enabled]

F12 Boot Menu: [Disabled]

D2D Recovery: [Enabled]

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults

Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

NOTE: The screen above is for your reference only. Actual values may differ.

Chapter 2 31

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Description Format/Option

System Time Sets the system time. The hours are

displayed with 24-hour format.

Format: HH:MM:SS (hour:minute:second) System Time

System Date Sets the system date. Format: MM/DD/YYYY

(month/day/year) System Date

Total Memory This field reports the memory size of total

memory in the system.

Video Memor Shows the Video memory size.

Graphic mode The following define the options of graphic

mode for different skus: For Mux_less projects: Switchable/

Integrated Others: Switchable/Discrete

Quiet Boot Determines if Customer Logo will be

displayed or not; shows Summary Screen

Option: Enabled or Disabled

is disabled or enabled. Enabled: Customer Logo is displayed, and

Summary Screen is disabled. Disabled: Customer Logo is not displayed,

and Summary Screen is enabled.

Network Boot Enables, disables the system boot from

LAN (remote server).

F12 Boot Menu Enables, disables Boot Menu during

POST.

D2D Recovery Enables, disables D2D Recovery function.

The function allows the user to create a

Option: Enabled or Disabled

Option: Disabled or Enabled

Option: Enabled or Disabled

hidden partition on hard disc drive to store operation system and restore the system to factory defaults.

NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is

because the user is not allowed to control the settings in these cases.

NOTE: Please refer to Acer’s VGA TAG table.For Intel switchable graphic platforms, Video memory refers to

the dedicated VRAM size of discrete graphics.

AMD or NV UMA:

System memory >=512M, VRAM set to 256M System memory < 512M, VRAM set to 64M Others: (please refer to Acer VGA tAG table)

32 Chapter 2

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

InsydeH2O Setup Utility Rev. 3.0

Information. Main Advanced Security Boot Exit

Item specific Help

Supervisor Password Is Clear

User Password Is Clear Supervisor Password controls

HDD Password Clear access to the whole setup

utility. It can be used to boot

Set Supervisor Password [Enter] up when Password on boot is

Set User Password [Enter] enabled.

Set HDD Password [Enter]

Password on Boot: [Disabled]

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults

Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

Chapter 2 33

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Description Option

Supervisor Password isShows the setting of the Supervisor

password.

User Password is Shows the setting of the user password. Clear or Set

HDD Password is Shows the setting of HDD password. Clear or Set

Set Supervisor Password

Set User Password Press Enter to set the user password.

Set Hdd Passwor Press Enter to set the Hdd password.

Password on Boot Defines whether a password is required or

Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not enter the Setup menu and change he value of parameters.

When user password is set, this password protects the BIOS Setup Utility from unauthorized access.

The user can enter Setup menu only and does not have right to change the value of parameters.

When Hdd password is set, this password protects the Hdd . Other user can’t steal information.

not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

Clear or Set

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget

your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

Set Supervisor Password

While these fields are highlighted and press ”Enter” , a window similar to the following is shown:

Set Supervisor Password

Enter New Password [ ]

Confirm New Password [ ]

If there is an old password then setup will prompt with the following window instead and a current password will be required to be entered at first:

Set Supervisor Password

Enter current password [ ]

Enter New Password [ ]

Confirm New Password [ ]

34 Chapter 2

User can now type password in field “ Enter New Password“, and

re-enter password in field “Confirm New Password“ for verification.

Set Supervisor Password

Enter current password [ ]

Enter New Password [ ]

Confirm New Password [ ]

If the verification is OK:

Setup Notice

Changes have been saved.

[ continue]

The password setting is complete after user presses enter.

Setup Warning

Invalid password

Re-enter Password

[ continue]

If the new password and confirm new password strings do not match:

Setup Warning

Password do not match

Re-enter Password

The format of the password is as follows:

Password Max Length : 8 characters.

Characters List Table:

A-Z Alphabets A through Z (Not Case Sensitive)

0-9 Numerical Characters.

-Dash

= Equal Sign

[ Left Bracket

] Right Bracket

.Period

, Comma

; Semi-colon

/Slash

\ Back-slash

Chapter 2 35

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

InsydeH2O Setup Utility Rev. 3.0

Information Main Advanced Security Boot Exit

Item specific Help

Boot priority order:

1. IDE 0: ST960821A

2: IDE 1: MATSHITADVD

3: USB FDD:

4. Network Boot: Realtek Boot Agent

5. USB HDD:

6. USB CDROM:

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults

Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

Use <↑> or <↓> to select a

device, then press <F6> to move

it up the List, or <F5> to move it

down the list. Press <Esc> to

escape the menu

Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

InsydeH2O Setup Utility Rev. 3.0

Information Main Advanced Security Boot Exit

Item specific Help

Exit Saving Changes Exit System Setup and save your

Exit Discarding Changes Changes

Load Setup Defaults Exit utility without saving Setup

Discard changes Data

Save changes Load default values for all SETUP

item.

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults

Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

36 Chapter 2

The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Exit System Setup and save your changes to CMOS.

Exit Discarding Changes

Load Setup Default Load default values for all SETUP item.

Discard Changes Load previous values from CMOS for all SETUP items.

Save Changes Save Setup Data to CMOS.

Exit utility without saving setup data to CMOS.

Exit Saving Changes

Allows the user to save changes and reboot the system.

The following message is shown when user presses

Setup Confirmation

Save configuration changes and exit now

[ Yes] [No]

System will reboot if Yes is selected and will stay in Setup if No is selected..

“Enter” on the item

Exit Discarding Changes

Allows the user to not save changes before exiting Setup.

The following message is shown when user presses

Exit discarding changes?

[Yes] [No]

System will reboot after either selection.

“Enter” on this item.

Load Setup Default

Allows the user to load default values in Setup. The following message is shown when user presses “Enter” on this item:.

Setup Confirmation

Load default configuration now?

[ Yes] [No]

It still stay in Setup after either selection.

Chapter 2 37

Discard Changes

Allows the user to discard previous changes in Setup.

The following message is shown when user presses “Enter” on this item:

Setup Confirmation

Load previous configuration now?

[ Yes] [No]

Save Changes

Allows the user to save current changes in Setup.

The following message is shown when user presses

Setup Confirmation

Save configuration changes now?

[ Yes] [No]

“Enter” on this item:

38 Chapter 2

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

 New versions of system programs

 New features or options

 Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Phlash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.

NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not

contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.

Fellow the steps below to run the Phlash.

1. Prepare a bootable diskette.

2. Copy the flash utilities to the bootable diskette.

3. Then boot the system from the bootable diskette. The flash utility has auto-execution function.

Chapter 2 39

DOS flash BIOS SOP

1. Please prepare a bootable flash disk.

2. Unzip the “BIOS” and leave the DOS file in the bootable flash disk.

40 Chapter 2

3. Insert the flash disk with the unzip file.

4. Connect the adapter.

Chapter 2 41

5. Log in the DOS by bootable flash disk and type the name of “exe file”and press Enter. The system will

flash BIOS automatically.

NOTE: The version of BIOS must be newer than original version.

NOTE: Adapter have to be connected.

42 Chapter 2

Clean BIOS Password SOP

1. Please prepare a bootable flash disk.

2. Unzip the “CleanBIOSPassword” and leave it in the bootable flash disk.

Chapter 2 43

3. Insert the flash disk with the unzip file.

4. Connect the adapter.

44 Chapter 2

5. Set the supervisor BIOS and enable Power on Password.

6. Please insert bootable USB device, and press “alt gr+backspace+Esc” and press power button.

Chapter 2 45

7. The system will automatically ignore the power on password and log in the bootable flash disk.

8. Insert “clearbpw” .

46 Chapter 2

9. When the screen show “Clear the SU PWs completely” means the BIOS password removed

completely.

Chapter 2 47

Clean HDD Password SOP

1. Please prepare a bootable flash disk.

2. Unzip the “CleanHDDPassword” and leave it in the bootable flash disk.

48 Chapter 2

3. Insert the flash disk with the unzip file.

4. Connect the adapter.

Chapter 2 49

5. After inserting the wrong HDD password three times. The system will show select item screen.

6. Memorize the error code behind the “Enter Unlock Password” .

NOTE: the number will be created by system in disorder.

50 Chapter 2

7. Remove the disk and insert it in other system.

8. Log in DOS mode in other system. Execute the “Unlockhd” in the bootable flash disk by insert the

keyword: “unlockhd+ space + error code” .

Chapter 2 51

9. The program will create a password. Please memorize it.

10. Remove the bootable flash disk and re-install in the original system.

52 Chapter 2

11. Enter the password and the HDD lock will be released.

Chapter 2 53

Crisis Disk SOP

1. Please prepare a bootable flash disk.

2. Unzip the “Crisis disk” and leave it in the bootable flash disk.

54 Chapter 2

3. Insert the flash disk with the unzip file.

4. Connect the adapter.

Chapter 2 55

5. Press “Fn+ESC+Power” to power on the system.

6. The system will automatically power on after several minutes.

7. Please use normal BIOS flash procedure to flash BIOS again when the machine be rescued.

56 Chapter 2

DMI Utility SOP

1. Please prepare a bootable flash disk.

2. Unzip the “dmi174” and leave it in the bootable flash disk.

Chapter 2 57

3. Insert the flash disk with the unzip file.

4. Connect the adapter.

58 Chapter 2

5. Log in dos mode and type “dmi174r” to execute the program.

6. Activate the program.

Chapter 2 59

7. Type “DMI174 /?” can check all of the function of DMI.

60 Chapter 2

LAN EEPROM Utility SOP

1. Please prepare a bootable flash disk.

2. Unzip the MAC.zip and leave it in the bootable flash disk.

Chapter 2 61

3. Insert the flash disk with the unzip file.

4. Connect the adapter.

62 Chapter 2

5. Power on the system and press F2 to log in the BIOS. Select the USB HDD to the first priority.

6. Save the BIOS setting, the system will reboot automatically and log in DOS.

Chapter 2 63

7. Go in to the file of MAC. Insert the “ßmacin.bat” .

8. Input the MAC address.

64 Chapter 2

Winflash SOP

1. Please prepare a bootable flash disk.

2. Unzip the file and leave it in the flash disk.

Chapter 2 65

3. Insert the flash disk with the unzip file.

4. Connect the adapter.

66 Chapter 2

5. Double click the Winflash tool and begin to flash BIOS.

NOTE: The version of BIOS must be newer than original version.

NOTE: Adapter have to be connected.

Chapter 2 67

68 Chapter 2

Machine Disassembly and Replacement

Disassembly Requirements

To disassemble the computer, you need the following tools:

Wrist grounding strap and conductive mat for preventing electrostatic discharge

 Flat screwdriver

 Philips screwdriver

 Plastic flat screwdriver

 Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components

Related Information

The product previews seen in the disassembly procedures may not represent the final product color or configuration.

IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and

replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same postion.

Chapter 3

Replacement Requirements

NOTE: Cabling and components require adhesive to be applied during the replacement and reassembly

process.

NOTE: During manufacture a cyanoacrylate glue is used provided by Holdtite Adhesives LTD. This is not a

specified requirement. The reassembler is free to select an alternative appropriate adhesive.

Chapter 3 69

Pre-disassembly Instructions

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

3. Place the system on a flat, stable surface.

70 Chapter 3

Disassemble Process

The disassembly process is divided into the following sections:

 External components disassembly

 Main unit disassembly

 LCD module disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.

Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the Mainboard, you must first remove the Keyboard, and LCD Module then disassemble the inside assembly frame in that order.

Main Screw List

Screw Quantity Acer part no

M2.5*4L 12

M2*6L 11

M2*3 7

M2*2.5 4

External Module Disassembly Process

NOTE: The product previews seen in the disassembly procedures may not represent the final product color or

configuration.

Screw List

Wireless Module Disassembly M2.5*4L 2

Step Screw Quantity part no

Chapter 3 71

Removing the Battery Pack

1. Turn the computer over.

2. Slide the battery lock/unlock latch to the unlock position.

72 Chapter 3

3. Slide and hold the battery to the release position (1) and remove the battery from the main unit (2).

Chapter 3 73

Removing the HDD

1. Remove two (2) screws on the HDD cover.

74 Chapter 3

2. Remove the HDD cover.

3. Grasp the pull tab on the top of HDD.

Chapter 3 75

4. Lift the HDD out of lower case.

5. Remove the HDD connector.

76 Chapter 3

6. Remove the HDD bracket.

7. Remove the HDD pocket.

Chapter 3 77

Removing the DIMM module

1. Remove two screws on the RAM cover.

78 Chapter 3

2. Remove the RAM cover.Remove the RAM cover.

3. Remove the first RAM from RAM slot.

Chapter 3 79

4. Remove the second RAM from RAM slot.

80 Chapter 3

Remove the Wireless module

1. Notice the antenna color on the wireless card.

2. Release the cable of the wireless module.

Chapter 3 81

3. Release two screws on the wireless module.

Typ e Numb er

M2.5*4 2

4. Remove wireless module.

82 Chapter 3

LCD Module Disassembly Process

IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and

replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.

NOTE: The product previews seen in the disassembly procedures may not represent the final product color or

configuration.

Main Unit Disassembly Flowchar.

Screw List

Step Screw Quantity part no

Upper Cover Disassembly M2.5*6L 2

Lower Cover Disassembly M2*6L 9

LCD Module Disassembly M2.5*4L 2

Power bracket Disassembly M2*3L 1

Mainboard Disassembly M2*3L 4

Mainboard Disassembly M2.5*4L 4

Chapter 3 83

Removing the keyboard

1. Use tool to disconnect four latches which hold the keyboard.

2. Gently pry up the keyboard.

84 Chapter 3

3. Carefully flip the keyboard over.

4. Unlock the keyboard FFC.

Chapter 3 85

5. Disconnect the keyboard FFC.

86 Chapter 3

Removing the Upper Case

1. Unlock the touch pad FFC.

2. Disconnect the Touch Pad FFC.

Chapter 3 87

3. Unlock the power board FFC.

4. Disconnect the power board FFC.

88 Chapter 3

5. Remove two screws on the topper case.

M2*6 2

Typ e Numb er

Chapter 3 89

6. Remove all of the screws on the back of the notebook.

Typ e Numb er

M2*6

7. Remove the upper case.

90 Chapter 3

Removing the LCD Module

1. Use the pull tab and Grab the LVDS cable.

2. Disconnect the LVDS cable.

Chapter 3 91

3. Grab the tape on the WLAN cable.

4. Remove the tape on the WLAN cable.

92 Chapter 3

Acer 8172Z, 8172 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Revision History

Copyright

Disclaimer

Conventions

Preface

Table of Contents

Chapter 1

System Specifications

Features

System Block Diagram

Board Layout

Top View

Bottom View

Your Acer Notebook tour

Top View

Closed Front View

Rear view

Left View

Right View

Base view

Touchpad Basics (with fingerprint reader)

Touchpad basics (with two-click buttons)

Using the Keyboard

Lock Keys and embedded numeric keypad*

Windows Keys

Hot Keys

Using the system utilities

Acer Backup Manager

Power management

Acer PowerSmart key

Acer eRecovery Management

Burn backup discs

Restore

Hardware Specifications and Configurations

Chapter 2

System Utilities

BIOS Setup Utility

Invoking BIOS Setup

Information

Main

Security

Set Supervisor Password

Boot

Exit

Exit Discarding Changes

Exit Saving Changes

Load Setup Default

Discard Changes

Save Changes

BIOS Flash Utility

DOS flash BIOS SOP

Clean BIOS Password SOP

Clean HDD Password SOP

Crisis Disk SOP

DMI Utility SOP

LAN EEPROM Utility SOP

Winflash SOP

Machine Disassembly and Replacement

Disassembly Requirements

Related Information

Chapter 3

Replacement Requirements

Pre-disassembly Instructions

Disassemble Process

Main Screw List

External Module Disassembly Process

Screw List

Removing the Battery Pack

Removing the HDD

Removing the DIMM module

Remove the Wireless module

LCD Module Disassembly Process

Screw List

Removing the keyboard

Removing the Upper Case

Removing the LCD Module