Refer to the table below for the updates made to this M3 581T/581TG service guide.
DateChapterUpdates
2012/2/29Chapter 3Update "Removing the
LCD Bezel"
Service guide files and updates are available on the ACER/CSD Website. For more
information, go to http://csd.acer.com.tw
.
Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any
particular purpose. The software described in this manual is sold or licensed "as is". Should
the programs prove defective following their purchase, the buyer (not the manufacturer,
distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any
incidental or consequential damages resulting from any defect in the software.
The following conventions are used in this manual:
Indicates a potential for personal injury.
Indicates a potential loss of data or damage to equipment.
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.
The following typographical conventions are used in this document:
Book titles, directory names, file names, path names, and program/process names are shown in
italics.
ii
Example:
the DRS5 User's Guide
/usr/local/bin/fd
the /TPH15spool_M program
Computer output (text that represents information displayed on a computer screen, such as
menus, prompts, responses to input, and error messages) are shown in constant width.
Example:
[01] The server has been stopped
User input (text that represents information entered by a computer user, such as command
names, option letters, and words) are shown in constant width bold.
Variables contained within user input are shown in angle brackets (< >).
Example:
At the prompt, type run <file name> -m
Keyboard keys are shown in bold italics.
Example:
After entering the data, press Enter.
General information0
Before using this information and the product it supports, read the following general
information.
This service guide provides you with all technical information relating to the basic configuration
for Acer’s global product offering. To better fit local market requirements and enhance product
competitiveness, your regional office may have decided to extend the functionality of a
machine (such as add-on cards, modems, or extra memory capabilities). These localized
features are not covered in this generic service guide. In such cases, contact your regional
offices or the responsible personnel/channel to provide you with further technical details.
When ordering FRU parts: Check the most up-to-date information available on your regional
Web or channel. If, for whatever reason, a part number change is made, it may not be noted
in this printed service guide.
Acer-authorized Service Providers: Your Acer office may have a different part number code
than those given in the FRU list in this service guide. You must use the list provided by your
regional Acer office to order FRU parts for repair and service of customer machines.
3 Optical drive eject button Ejects the optical disk from the drive.
Hardware Specifications and Configurations1-13
Lights up when the optical drive is active.
NOTE:
NOTE:
Table 1-4. Left View
NoIconItemDescription
4 Emergency eject hole Ejects the optical drive tray when the computer is
turned off.
Insert a paper clip to the emergency eject hole
to eject the optical drive tray when the
computer is off.
5
Multi-in-1 card reader Accepts Secure Digital (SD 3.0), MultiMediaCard
(MMC).
Push to remove/install the card. Only one card
can operate at any given time.
Right View0
Figure 1-5. Right View
Table 1-5. Right View
NoIconItemDescription
1Kensington lock slot Connects to a Kensington-compatible computer
security lock.
Wrap the computer security lock cable around an
immovable object such as a table or handle of a
locked drawer. Insert the lock into the notch and turn
the key to secure the lock. Some keyless models are
also available.
1-14Hardware Specifications and Configurations
Base View0
Figure 1-6. Base View
Table 1-6. Base View
NoIconItemDescription
1 Main door
2 SpeakersDeliver stereo audio output.
Houses the computer’s HDD, Memory bar, SSD card
and WLAN card.
Hardware Specifications and Configurations1-15
Indicators0
The computer has two easy-to-read status indicators. The following indicators are visible
even when the computer cover is closed.
Table 1-7. Indicators
IconFunctionDescription
Power indicator Indicates the computer’s power status.
Battery indicator Indicates the computer’s battery status.
Touchpad Basics0
Figure 1-7. Touchpad
Move finger across the TouchPad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two virtual buttons are the equivalent of the left and right buttons on a
mouse. Tapping on the TouchPad is the same as clicking the left button.
The keyboard contains an embedded numeric keypad, a separate cursor, windows key, lock
function keys, special and full sized keys.
Figure 1-8. Keyboard Lock Keys
Hardware Specifications and Configurations1-17
Lock Keys0
The keyboard has three lock keys which the user can toggle on and off.
Table 1-9. Lock Keys
Lock keyDescription
Caps Lock When on, all alphabetic characters are in uppercase.
Num Lock Off by default. When On, internal keyboard acts as numeric key padlock. If an
external keyboard or keypad is present, the Num Lock will have the following
definitions:
When On, the system boots with external keyboard/keypad Num Lock
status On. Internal keyboard overlay numeric keys are disabled.
The key can be turned on/off via the internal keyboard (Fn+F11) or the
external keyboard/keypad. Num Lock affects the external keyboard/keypad
only.
Shift state is NOT used for the cursor movement by the numeric keys.
The state of the Num Lock is not changed by the attachment/removal (hot
plug) of the external keyboard/keypad.
Scroll Lock
<Fn> +<F12>
When On, the screen moves one line up or down when pressing up or down
arrow keys. Scroll Lock is not applicable for all applications.
1-18Hardware Specifications and Configurations
Windows Keys0
The keyboard has two keys that perform Windows-specific functions.
Windows Logo key
Application key
Table 1-10. Windows Keys
KeyDescription
Windows Logo
key
Pressed alone, this key has the same effect as clicking on the Windows Start
button; it launches the Start menu. It can also be used with other keys to
provide a variety of functions.
Functions supported by Windows XP, Windows Vista, and Windows 7:
<>: Open or close the Start menu
<> + <R>: Open the Run dialog box
<> + <M>: Minimizes all windows
<SHIFT> + <> + M: Undo minimize all windows
<> + <F1>: Show the help window
<> + <E>: Open Windows Explorer
<> + <F>: Search for a file or folder
<> + <D>: Show the desktop
<CTRL> + <> + <F>: Search for computers (search in network)
<> + <L>: Lock computer (if connected to a network domain), or switch
users (if not connected to a network domain)
<CTRL> + <> + <TAB>: Moves focus from Start menu, to the Quick
Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to
move focus to items on the Quick Launch toolbar and the system tray)
<> + <TAB>: Cycle through programs on the taskbar
<> + <BREAK>: Display the System Properties dialog box
Functions supported by Windows XP:
<> + <BREAK>: Show the System Properties dialog box
<> + <U>: Open Ease of Access Center
Application keyThis key has the same effect as clicking the right mouse button; opening the
application's context menu.
Hardware Specifications and Configurations1-19
Hotkeys0
The computer uses hotkeys or key combinations to access most computer controls.
To activate hotkeys, press and hold the <Fn> key before pressing the key in the combination.
Figure 1-9. Keyboard Hotkeys
Table 1-11. Hotkeys
Hotkey Icon Function Description
<Fn> + <F3> Communication
Device On/Off
<Fn> + <F4> Sleep Puts the computer in Sleep mode.
<Fn> + <F5> Display toggle Switches display output between the display
<Fn> + <F6> Display off Turns Off the LCD back light
<Fn> + <F7> Touchpad
toggle
<Fn> + <F8> Speaker toggle Turns the speakers On and Off.
<Fn> + <>Brightness Up Increases the screen brightness.
<Fn> + <> Brightness
Down
<Fn> +<Home>Play/Pause Play or pause a selected media file.
<Fn> + <Pg Up>Stop Stop playing the selected media file.
Toggles WiFi, 3G and Bluetooth On and Off
using a pop-up window.
screen, external monitor (if connected) and
both.
Turns the touchpad On and Off.
Decreases the screen brightness.
<Fn> +<Pg Dn>Previous Return to the previous media
<Fn> + <End>NextJump to the next media file.
1-20Hardware Specifications and Configurations
Table 1-11. Hotkeys (Continued)
Hotkey Icon Function Description
Alt> + <F10>D2D recoveryEnters to the D2D recovery during POST
Hardware Specifications and Configurations1-21
System Block Diagram
1-22Hardware Specifications and Configurations
Specification Tables0
NOTE:
Computer specifications
ItemMetricImperial
Dimensions
Length376.4 mm14.81 in
Width253.0 mm10.0 in
Height
(front/rear)
Weight (equipped with optical
drive, flash drive, and battery)
Input power
Operating voltage19V at 3.42A Max for 65W
Operating current3.42A(Max)
Temperature
Operating (not writing to
optical disc)
Operating (writing to optical
disc)
Nonoperating-20°C to 60°C-4°F to 140°F
Relative humidity
Operating10% to 90%
Nonoperating5% to 95%
Maximum altitude (unpressurized)
19.7/20.7 mm0.77/0.82 in
2.25 kg with HDD4.5 lbs with HDD
0°C to 35°C32°F to 95°F
5°C to 35°C41°F to 95°F
Operating-15 m to 3,048 m-50 ft to 10,000 ft
Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft
Shock
Operating125 g, 2 ms, half-sine
Nonoperating200 g, 2 ms, half-sine
Random vibration
Operating0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
Nonoperating1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
Applicable product safety standards specify thermal limits for plastic surfaces. The computer
operates within this range of temperatures.
Hardware Specifications and Configurations1-23
System Board Major Chips
ItemSpecification
Core logicIntel Panther Point HM77
VGANVIDIA Optimus™ GeForce GT640M
LANBCM57780
USB 3.0RT9712AGS
Embedded controllerNUVOTON NPCE795L
BluetoothAtheros AR3012, Broadcom BCM20702
WirelessBCM943227HM4L
TPMNUVOTON NPCT420R(For future SKU)
PCMCIAN/A
Audio codecRealtek ALC271X
Card reader Realtek RTS5209
Processor
ItemSpecification
Central Processing Unit
®
Intel
Sandy Bridge Core i7/i5/i3 Processor
(CPU) type
CPU package FC-BGA 1023
Core LogicMulti execution cores·
A 32-KB instruction and 32-KB data first-level cache (L1) for
each core
A 256-KB shared instruction/data second-level cache (L2) for
each core
Up to 4-MB shared instruction/data third-level cache (L3),
Winbond code base
Flash ROM 4 MB
Support Acer UI
Support multi-boot
Suspend to RAM (S3)/Disk (S4)
Various hotkeys for system control
Support SMBIOS 2.3 ,PCI2.2.
DMI utility for BIOS serial number configurable/asset tag-
Support PXE
Support WinFlash
Wake on LAN from S3
Wake on LAN from S5 in AC mode
System information
Refer to Acer BIOS specification.
LAN Interface
ItemSpecification
LAN ChipsetBROADCOM BCM57780
LAN connector typeRJ45
1-26Hardware Specifications and Configurations
ItemSpecification
LAN connector locationRJ45 at the rear side
FeaturesSupports 10/100/1000Mbps
Keyboard
ItemSpecification
TypeAF7S keyboard
Total number of keypads103-US/104-UK/107-JP keys
Windows logo keyYes
Internal & external keyboard
Plug USB keyboard to the USB port directly: Yes
work simultaneously
Features
Phantom key auto detect
Overlay numeric keypad
Support independent pgdn/pgup/home/end keys
Support reverse T cursor keys
Factory configurable different languages by OEM customer
Hard Disk Drive (AVL components)
ItemSpecification
Vendor & Model
Name
Capacity (GB)
HITACHI
HTS545050A7E380
HITACHI
HTS543232A7A384
SEAGATE
ST320LT020
500320320
Bytes per sector40965124096
Data heads222
Drive Format
Height(mm)7.07.07.0
Disks111
Performance Specifications
Spindle speed (RPM)540054005400
Buffer size8MB8MB8MB
InterfaceSATASATASATA
Fast data transfer rate
3.03.03.0
(Gbits/s, max)
DC Power Requirement
Voltage tolerance5V +/- 5%5V +/- 5%5V +/- 5%
Hardware Specifications and Configurations1-27
Solid State Drive (AVL components)
Item Specifications
Vendor &
Model Name
Capacity (GB) 128256
Flash modeMLCMLC
Performance
Sequential Read (MB/s) 470460
Sequential Write (MB/s) 180360
InterfacemSATAmSATA
Max. fast data transfer rate
(Gbits/s)
Operating Shock1,500G/1.0ms1,500G/1.0ms
DC Power Requirement
Voltage tolerance3.3V +/- 5%3.3V +/- 5%
Super-Multi Drive Interface
ItemSpecification
Vendor & Model name HITACHI-LG Slim DVD Super Multi Drive GU61N
LITEON LMT-128M3MLITEON LMT-256M3M
6.06.0
Performance Specification With CD DisketteWith DVD Diskette
Transfer rate (KB/sec) Sustained: 3600(24x)MaxSustained: 11080(8x)Max
Buffer Memory 1MB
Interface SATA
1-28Hardware Specifications and Configurations
ItemSpecification
Applicable disc format Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA,
Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text
DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB)
DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL,
DVD+RW CD: CD-DA (Red Book) - Standard Audio CD &
CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data
CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session
CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)
CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD
(White Book) - MPEG1 Video CD-R (Orange Book Part)
CD-RW & HSRW (Orange Book Part Volume1 & Volume 2
Super Audio CD (SACD) Hybrid type US & US+ RW DVD:
DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1)
DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General &
Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non
CPRM & CPRM) DVD+/-R Dual
Analog jacks (port-A, B, C, E and G) support stereo input and
output re-tasking
Support MONO output at port-H
Port-A/D/E/F built in headphone amplifiers
Port-E and Port-F headphone amplifiers can drive earphone
directly without DC blocking capacitor
Port-B/C/E/F with software selectable boost gain
(+10/+20/+30dB) for analog microphone input
Supports external PCBEEP input and built-in digital BEEP
generator
Software selectable 2.5V/3.2V VREFOUT
Supports legacy analog mixer architecture
Four channels of digital microphone array input for voice
applications
Two jack detection pins each designed to detect up to 4 jacks
plugging
1.0dB/step playback volume control
1.5dB/step recording volume control
High pass filter to cancel DC offset from AD converter
Jack detection function is supported when device is in power
down mode (D3)
2 GPIOs (General Purpose Input and Output) for customized
applications. GPIO0 and GPIO1 share pin with digital
microphone
Supports anti-pop mode when analog power AVDD is on and
digital power is off
Intel low power ECR compliant and power status control for
every analog converter and pin widgets
Supports 3.3V digital core power, 1.5V~ 3.3V scalable digital
I/O power for HD Audio link, and
3.0~5.0V analog power
48-pin LQFP 'Green' package
Hardware Specifications and Configurations1-33
ItemSpecification
AmplifierEmbedded
Features
4 step gain control
2-W/Ch Output Power into 3-W load from 5-V supply
Fully Differential Input
Low Supply Current and Shutdown selection
Embedded de-pop circuit
Audio Interface
ItemSpecification
Audio ControllerRealtek ALC271X
Audio onboard or optionalOn board
Mono or StereoStereo
ResolutionSupport 16/20/24bit PCM
CompatibilityHD audio Interface;
Sampling rateSample rate up to 192Khz resolution VSR (Variable Sampling
Rate)
Internal microphoneYes
Internal speaker/quantityYes/(2W speaker x1)
Battery
ItemSpecifications
Vendor & Model nameSANYO UPF656790
Battery TypeLithium polymer
Pack capacity 4850 mAh
Number of battery cell3
Package configuration3S1P
VRAM
ItemSpecification
Chipset
HYNIX H5TQ1G63DFR-11C
Memory size1GB
InterfaceDDR3
USB Port
ItemSpecification
USB compliance levelUSB3.0, USB2.0
1-34Hardware Specifications and Configurations
ItemSpecification
EHCI2
Number of USB port(s)USB3.0x1, USB2.0x2
LocationUSB3.0 at the rear side
USB2.0 two at the rear side
Output Current1.0A for each connector
HDMI Port
ItemSpecification
Compliance levelHDMI1.3c
Data thoroughputUp to 16.7 million colors
Number of HDMI port(s)1
LocationHDMI at the rear side
AC Adapter
ItemSpecification
Input rating100-240V AC
Maximum input AC current1.5A Max at 100V AC
Inrush currentNo damage; meet fuse and bridge diode.
Efficiency84% min. at nominal input voltage.
System Power Management
ItemSpecification
Mech. Off (G3)All devices in the system are turned off completely.
Soft Off (G2/S5)OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0)Individual devices like CPU and hard disc can be power
managed.
Suspend to RAM (S3)CPU set power down, VGA Suspend, PCMCIA SuspendAudio,
Power Down, Hard Disk Power Down, CD-ROM Power Down,
Super I/O Low Power mode.
Save to Disk (S4)Also called Hibernation Mode. System saves all system states
and data onto the disc prior to power off the whole system.
A hardware configuration program built into a computer’s BIOS (Basic Input/Output System).
Preconfigured and optimized so users do not need to run this utility. If configuration problems
occur, users may need to run Setup. Refer to Chapter 4, Troubleshooting when problem
arises.
To activate the BIOS Utility, press F2 during POST when prompted at the bottom of screen.
The default parameter of F12 Boot Menu is set to disabled. To change boot device without
entering BIOS Setup Utility, set the parameter to enabled.
To change boot device without entering the BIOS SETUP, Press <F12> during POST to enter
multi-boot menu.
Navigating the BIOS Utility0
Five menu options are:
Information
Main
Security
Boot
Exit
To navigate through the following:
Menu - use the left and right arrow keys
Item - use the up and down arrow keys
Change parameter value - press F5 or F6.
Exit - Press Esc
Load default settings - press F9. Press F10 to save changes and exit BIOS Setup Utility
Parameter values can be changed if enclosed in square brackets [ ]. Navigation keys
appear at the bottom of the screen. Read parameter help carefully when making
changes to parameter values. Parameter help is found in the Item Specific Help area of
the screen. System information is subject to specific models.
System Utilities2-3
BIOS0
NOTE:
NOTE:
The following is a description of the tabs found on the InsydeH20 Setup Utility screen:
The screens provided are for reference only. Actual values may differ by model.
Information0
This tab shows a summary of computer hardware information.
Figure 2-1. BIOS Information
2-4System Utilities
Table 2-1 describes the parameters shown in Figure 2-1
Table 2-1. Parameters
Parameter Description
CPU Type The CPU type and speed of the system.
CPU Speed The speed of the CPU.
HDD Model Name The model name of HDD installed on primary IDE master.
HDD Serial Number The serial number of HDD installed on primary IDE master.
ATAPI Model Name The model name of the installed ODD drive.
System BIOS
Displays system BIOS version.
Version
VGA BIOS Version The VGA firmware version of the system.
Serial Number The serial number of this unit.
Asset Tag Number The asset tag number of the system.
Product Name The product name of the system.
Manufacturer NameThe manufacturer Name of the system
UUIDUniversally Unique Identifier (UUID) is an identifier standard used in
software construction, standardized by the Open Software Foundation
(OSF) as part of the Distributed Computing Environment (DCE).
System Utilities2-5
Main0
This tab allows the user to set system time and date, enable or disable boot option and
enable or disable recovery.
Figure 2-2. BIOS Main
Table 2-2 describes the parameters shown in Figure 2-2.
Table 2-2.BIOS Main
ParameterDescriptionFormat/Option
System
Time
System
Date
Tot al
Memory
Video
Memory
2-6System Utilities
Sets the system time. The hours are shown with
24-hour format.
Sets the system date.Format MM/DD/YYYY
Shows the total memory available.N/A
Shows the available memory for Video.N/A
Format: HH:MM:SS
(hour:minute:second)
(month/day/year)
Table 2-2. (Continued)BIOS Main
ParameterDescriptionFormat/Option
Quiet BootThe notebook shows an illustration called the OEM
screen during system boot instead of the traditional
POST screen that shows the normal diagnostic
messages.
Network
Boot
F12 Boot
Enables, disables the system boot from LAN (remote
server).
Enables, disables Boot Menu during POST.Enabled or Disabled
Menu
D2D
Recovery
Enables, disables D2D Recovery function. The function
allows the user to create a hidden partition on hard disc
drive to store operation system and restore the system
to factory defaults.
SATA ModeControl the mode in which the SATA controller should
operate.
Enabled or Disabled
Enabled or Disabled
Enabled or Disabled
AHCI or IDE
System Utilities2-7
Security0
NOTE:
This tab shows parameters that safeguard and protect the computer from unauthorized use.
Figure 2-3. BIOS Security
Table 2-3 describes the parameters shown in Figure 2-3.
Table 2-3. BIOS Security
ParameterDescriptionOption
Supervisor
Password Is
User Password IsShows the setting of the user password.Clear or
Set Supervisor
Password
Set User PasswordPress Enter to set the user password. When user password is set,
Set HDD PasswordEnter HDD Password.N/A
Password on BootDefines whether a password is required or not while the events
Shows the setting of the supervisor passwordClear or
Set
Set
Press Enter to set the supervisor password. When set, this
password protects the BIOS Setup Utility from unauthorized access.
The user can not either enter the Setup menu nor change the value
of parameters.
this password protects the BIOS Setup Utility from unauthorized
access. The user can enter Setup menu only and does not have right
to change the value of parameters.
defined in this group happened. The following sub-options are all
requires the Supervisor password for changes and should be grayed
out if the user password was used to enter setup.
N/A
N/A
Disabled
or
Enabled
When prompted to enter a password, three attempts are allowed before the system halts. Resetting
the BIOS password may require the computer be returned to the dealer.
2-8System Utilities
Setting a Password0
IMPORTANT:
+
NOTE:
NOTE:
Perform the following to set the user or supervisor password:
1. Use the and keys to highlight the Set Supervisor Password parameter and press
Enter key. The Set Supervisor Password box appears.
Figure 2-4. Set Supervisor Password
2. Type a new password in the Enter New Password field. Password length is not to exceed
8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the
Confirm New Password field.
Use care when typing a password. Characters do not appear on the screen.
3. Press Enter. After setting the password, the computer sets the User Password parameter
to Set.
Users can opt to enable the Password on boot parameter.
4. Press F10 to save changes and exit the BIOS Setup Utility.
Removing a Password0
Perform the following:
1. Use the and keys to highlight Set Supervisor Password and press Enter. The Set
Supervisor Password box appears:
Figure 2-5. Set Supervisor Password
2. Type the current password in the Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to Clear.
4. Press F10 to save changes and exit the BIOS Setup Utility.
System Utilities2-9
Changing a Password0
NOTE:
NOTE:
1. Use the and keys to highlight Set Supervisor Password and press the Enter. The Set
Supervisor Password box appears.
Figure 2-6. Set Supervisor Password
2. Type the current password in the Enter Current Password field and press Enter.
3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.
Figure 2-7. Setup Notice
4. Press Enter. The computer sets User Password parameter to Set.
Users can enable the Password on boot parameter.
5. Press F10 to save changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will show as following.
Figure 2-8. This Setup Warning
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will
show the Setup Warning (Figure 2-9).
2-10System Utilities
Figure 2-9. Setup Warning
System Utilities2-11
Boot0
This tab allows changes to the order of boot devices used to load the operating system.
Bootable devices include the:
USB diskette drives
Onboard hard disk drive
DVD drive in the module bay
Use and keys to select a device and press F5 or F6 to move it up or down the list.
Figure 2-10. BIOS Boot
2-12System Utilities
Exit0
The Exit tab allows users to save or discard changes and quit the BIOS Utility.
Figure 2-11. BIOS Exit
Table 2-4 describes the parameters in Figure 2-11.
Table 2-4. Exit Parameters
ParameterDescription
Exit Saving ChangesExit System Setup and save changes to the system.
Exit Discarding ChangesExit utility without saving setup data to.
Load Setup DefaultLoad default values for all setup item.
Discard ChangesLoad previous values all setup items.
Save ChangesSave setup data.
System Utilities2-13
BIOS Flash Utilities0
NOTE:
NOTE:
NOTE:
NOTE:
NOTE:
NOTE:
NOTE:
NOTE:
BIOS Flash memory updates are required for the following conditions:
New versions of system programs
New features or options
Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS Flash ROM.
Create a Crisis Recovery Disc, if one is not available, before the Flash utility is used.
Do not install memory related drivers (XMS, EMS, DPMI) when the Flash is used.
Use the AC adaptor power supply when running the Flash utility. If battery pack does
not contain power to finish loading of the BIOS Flash, do not boot the system.
Perform the following to run the Flash:
1. Prepare a bootable diskette.
2. Copy the Flash utilities to the bootable diskette.
3. Boot the system from the bootable diskette.
The Flash utility has auto execution function.
2-14System Utilities
DOS Flash Utility0
Perform the following to use the DOS Flash Utility:
1. Press F2 during boot to enter the Setup Menu.
2. Select Boot Menu to modify the boot priority order.
Example: If using USB HDD to Update BIOS, move USB HDD to position 1.
Figure 2-12. BIOS Boot
3. Execute the < UPDATE.BAT > batch file to update BIOS. The flash process begins as
shown in Figure 2-13.
System Utilities2-15
Figure 2-13. DOS Flash
NOTE:
NOTE:
NOTE:
NOTE:
4. In flash BIOS, the message Please do not remove AC Power Source is shown.
If AC power is not connected, the following message (Figure 2-14) is shown.
Figure 2-14. AC Power Warning
Plug in the AC power to continue.
5. Flash is complete when the message Flash Programming Complete is shown.
2-16System Utilities
WinFlash Utility0
Perform the following to use the WinFlash Utility:
1. Double click the WinFlash executable.
2. Click OK to begin the update. A progress screen is shown (Figure 2-15).
Figure 2-15. InsydeFlash
System Utilities2-17
Remove HDD/BIOS Password Utilities0
NOTE:
NOTE:
NOTE:
NOTE:
This section provides details for removing HDD/BIOS passwords.
Remove HDD Password Utilities0
This section provides details for removing HDD passwords.
Remove HDD Password as follows:
If the HDD password is incorrectly entered three times, an error is generated, you will
see below menu (Figure 2-16).
Figure 2-16. HDD Security
To reset the HDD password, perform the followings:
1. Select Enter Unlock Password option.
Figure 2-17. Select Item
An Encode key is generated for unlocking utilities. Make note if this key.
Figure 2-18. Unlock Password
2. Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format
<UnlockHD [Encode code] > with the code noted in the previous step.
Example: UnlockHD 84756887
The command generates a password which can be used for unlocking the HDD.
2-18System Utilities
Password: 38534209
Enter the password from the Step 1 to unlock the HDD (Figure 2-19).
NOTE:
NOTE:
Figure 2-19. Unlock Password
After customer clearing the HDD password, HDD maybe in “Frozen” state. Please
power off system. Then, power on to Win system, HDD Password will be in normal.
Figure 2-20. HDD Password Frozen
System Utilities2-19
Removing BIOS Passwords0
To clear User or Supervisor passwords, open the DIMM door and use a metal instrument to
short the RTCRST# point.(Figure 2-21 and Figure 2-22)
Figure 2-21. CMOS Jumper
Figure 2-22. CMOS Jumper
r
2-20System Utilities
Cleaning BIOS Passwords0
NOTE:
NOTE:
When customer forgets the BIOS supervisor/user password, he could clear the password as
below:
1. Prepare a USB flash disk with FAT32 file system and copy Disablepassword.efi file to root
directory.
2. After pressing power button, to hold Ctrl and Alt key and then continually stroke Enter key
until POST LOGO finish.
3. System will display “Press Y or y key to clear BIOS password.”.
4. After press Y/y key, BIOS will clear BIOS password and reboot system.
Figure 2-23. Clear BIOS Password
The on screen message indicates the function success.
This document is for Pegatron Acer project in 2012.
System Utilities2-21
Using DMI Tools0
The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM. Used
in the DMI pool for hardware management.
1. Execute < MN.bat > to update SMBIOS Type 1 Manufacturer Name(Figure 2-23).
Figure 2-24. Manufacture Name
2-22System Utilities
2. Execute < PN.bat > to update SMBIOS Type 1 Product Name(Figure 2-24).
Figure 2-25. Update Product Name
System Utilities2-23
3. Execute < SN.bat > to update SMBIOS Type 1 Serial Number(Figure 2-25).
Figure 2-26. Update Serial Number
2-24System Utilities
4. Execute < AT.bat > to update SMBIOS Type 3 Asset Tag Number(Figure 2-26).
Figure 2-27. Update Asset Tag
System Utilities2-25
5. Execute < RU.bat > to read SMBIOS Type 1 UUID(Figure 2-27).
Figure 2-28. Read UUID
2-26System Utilities
6. Execute < WU.bat > to write SMBIOS Type 1 UUID(Figure 2-28).
Figure 2-29. Write UUID
System Utilities2-27
7. Execute < GU.bat > to generate and write SMBIOS Type 1 UUID (Figure 2-29).
Figure 2-30. Generate and write UUID
2-28System Utilities
LAN MAC EEPROM Utility0
LAN EEPROM Utility enables to change the MAC address.
Perfer the following steps to use the LAN EEPROM Utility:
1. Create a DOS bootable USB HDD.
2. Copy the AN MAC EEPROM Utility to the HDD and remove the HDD form the computer.
3. Reboot the computer and press F2 during the boot sequence to enter the setup menu.
4. Select the Boot menu item and move the entry “USB HDD” to the first position. Refer to
Boot.
5. Insert the USB HDD and reboot the computer.
6. At the command prompt, navigate to the C Root folder.
7. Run B57diag –b57eng(Figure 2-31).
Figure 2-31. Execute MAC TOOL
System Utilities2-29
8. Enter Broadcom utility screen, then key in “secfg” command to show configuration screen.
Figure 2-32. Broadcom utility screen
9. Enter configuration
Figure 2-33. Configuration Screen
2-30System Utilities
10. You can see the current MAC address in item1 and key in “1” to edit MAC address
This chapter contains step-by-step procedures on how to disassemble the notebook
computer for maintenance and troubleshooting.
Cable paths and positioning may not represent the actual model. During the removal and
installation of the components, ensure all available cable channels and clips are used and
that the cables are replaced in the same position.
The screws for the different components vary in size. During the disassembly process, group
the screws with the corresponding components to avoid mismatch when putting back the
components.
The product previews seen in the disassembly procedures may not represent the final
product color or configuration.
Recommended Equipment0
To disassemble the computer, the following tools are suggested:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat screwdriver
Philips screwdriver
Plastic flat screwdriver
Plastic tweezers
Cyanoacrylate glue
Replacement Requirements0
Cabling and components require adhesive to be applied during the replacement and
reassembly process.
3-5
Pre-disassembly Instructions0
Before proceeding with the disassembly procedure, make sure to do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
Figure 3-1. AC Adapter
3. Place the system on a flat, stable surface.
3-6
Disassembly Process0
The disassembly process is divided into the following sections:
External components disassembly
Main unit disassembly
LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire
disassembly sequence. Observe the order of the sequence to avoid damage to any of the
hardware components. For example, when removing the mainboard, remove first the
keyboard, and LCD module then disassemble the inside assembly frame in that order.
Table 3-1. Main Screw List
Screw Quantity Acer Part Number
M2*2.5 Ni6 86.W750U.003
M2*3 Ni35 86.RY8N5.006
M2.5*5 Ni7 86.B050U.001
M2*2 Ni586.RY8N5.003
M2*6 Ni1086.RN60U.002
M2*2L+4.2MM Ni486.RY8N5.001
3-7
External Module Disassembly Process0
Dummy Card
HDD Door
SSD ModuleDIMM ModuleHDDWLAN ModuleODD Module
ODD BezelODD Bracket
Table 3-2. Screw List
Step Screw Quantity Part No.
WLAN Module Disassembly M2*3 1 86.RY8N5.006
SSD Module Disassembly M2*3 1 86.RY8N5.006
ODD Module Disassembly M2*3 1 86.RY8N5.006
ODD Bracket Disassembly M2*2.5 2 86.W750U.003
External Modules Disassembly Flowchart0
3-8
Figure 3-2. External Module Disassembly Flowchart
Removing the Dummy Card0
1. Press the dummy card in to allow it to spring out.
Figure 3-3. Dummy Card
2. Pull the dummy card out.
Figure 3-4. Dummy Card
3-9
Removing the HDD Door0
1. Loosen the 3 captive screws.
Figure 3-5. HDD Door Screws
2. Lift the HDD door to remove.
3-10
Figure 3-6. HDD Door
Removing the HDD Module0
1. Using tweezers, lift the pull tab out if lodged behind the HDD.
2. Hold the tab and lift the HDD.
Figure 3-7. HDD Module
3. Disconnect the HDD and the SATA cable.
Figure 3-8. HDD Module
3-11
Removing the DIMM Module0
1. Using fingers, push the memory module clips outwards.
Figure 3-9. DIMM Module
2. Hold the module and pull the DIMM module from the connector.
3. Repeat for additional modules if present.
3-12
Removing the SSD Module0
1. Remove the only one screw .
Figure 3-10. SSD Module
Table 3-3. Screws
Step Screw Quantity Screw Type
SSD module Disassembly M2*3Ni 1
2. Remove the SSD module.
Figure 3-11. SSD Module
3-13
Removing the WLAN Module0
IMPORTANT:
+
1. Disconnect the two cables from the WLAN module.
Note the position of the Main (black) and Auxiliary (white) connectors.
Figure 3-12. WLAN Module
2. Remove the screw and ensure the cables are well clear of the module.
Figure 3-13. WLAN Module
Table 3-4. Screws
Step Screw Quantity Screw Type
WLAN Module Disassembly M2*3 1
3-14
3. Pull the WLAN module out and away.
Figure 3-14. WLAN Module
3-15
Removing the ODD Module0
1. Remove the screw from the ODD module.
Figure 3-15. ODD Module
Table 3-5. Screws
Step Screw QuantityScrew Type
ODD Module Disassembly M2*3 1
2. Pull the ODD completely out of the bay.
3-16
Figure 3-16. ODD Module
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