The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
2Launch keys4 buttons that can be programmed to start
frequently used applications.
3Power buttonTurns the computer on and off.
4TouchpadTouch sensitive pad that functions like a
5Click buttons & scroll
key
6SpeakersLeft and right speakers deliver stereo audio
7Palm restProvides a comfortable platform for your
8KeyboardFull-size keyboard for inputting typed data.
9Status indicatorsLight emitting diodes (LED) that show the
10LatchLocks and releases the lid.
11W irel ess
communication button
computer mouse.
Right and left buttons that provide the
same functions as the buttons on a
computer mouse. The scroll key scrolls the
contents of a window up and down.
output.
hands when typing on the keyboard.
status of the computer and its
componenets.
Lights when the Wireless LAN capability is
enabled.
14Chapter 1
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Left Panel
#ItemDescription
1Modem jackConnects the built-in fax/data modem to a
2Network jackConnects the computer to an Ethernet 10/
3Microphone-in jackConnects an external microphone for audio
4Headphone jackConnects headphones for audio output.
5PC card eject buttonPress the eject button to remove a PC card
6PC card slotThe slot supports a standard Type II or
7Floppy disk driveSupports a standard 3.5” diskette.
8Floppy disk eject
button
phone line.
100-based network.
input.
for the PC card slot.
Type III PC card (PCMCIA or CardBus).
Press the eject button to remove a diskette
from the floppy disk drive.
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Right Panel
#ItemDescription
1Optical driveDepending on your model, the optical drive
2Optical drive
3Optical drive eject
4Optical disc read
emergency eject hole
button
indicator
is one of the following:
CD-ROM drive for reading CDs.
DVD-ROM drive for reading CDs and
DVDs.
DVD/CD-RW combo drive for reading CDs
and DVDs, and writing to CD-Rs and CDRWs.
Used to eject an optical disc when the
computer is turned off.
Press the eject button to remove a disc
from the optical drive.
Light emitting diode (LED) that indicates
when an optical disc is being read.
16Chapter 1
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Rear Panel
#ItemDescription
1Kensington lock slotFor attaching a security connector.
2DC-in jackConnects the AC adapter.
3S-videoConnects to a television or display device
4IEEE 1394 portConnects IEEE 1394 devices.
5USB ports2 ports for connecting USB devices.
6External display portConnects an external (VGA) display
7Parallel portConnects a parallel device, such as a
8Ventilation slotsEnable the computer to stay cool. even
with S-video input.
monitor.
printer.
after prolonged use.
Chapter 117
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Bottom Panel
#ItemDescription
1Ventilation slotsEnables the computer to stay cool, even
2Reset SwitchForces the computer to shut down in the
3BatteryThe computer’s removable battery.
4Battery release latchSlide and hold the latch, and then pull the
5Hard disk bayRemovable cover provides access to the
6Memory compartmentRemovable cover provides access to the
after prolonged use.
event of system lockup.
Note: Any unsaved data will be lost.
battery to remove it from the unit.
computer’s hard drive.
memory slots for upgrading the computer’s
memory.
18Chapter 1
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Indicators
Your computer provides an array of six indicators located above the keyboard, in addition to two indicators
positioned at the from of the palm rest area. These indicators show the status of the computer and its
components.
The six indicators located above the keyboard provide the following status information:.
#Description
1Caps Lock active
2Num Lock active (Note: the keypad lock
3Scroll Lock active
4Floppy disk drive activity
5Hard disk drive activity
6Optical drive activity
must be turned on to use the embedded
numeric keypad.)
The two indicators located at the front of the unit provide the following status information:
#
1Battery charge:
Green
Amber
Red
Off
2Power mode:
Steady green
Flashing green
Off
the AC adapter is connected and the battery is fully charged.
the AC adapter is connected and the battery is charging.
the AC adapter is connected and the battery has a fault.
the AC adapter is not connected, or the battery is not installed.
the computer is on (even if the display is turned off).
the computer is in standby mode.
the computer is turned off, or in hibernation mode.
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Key bo ar d
Special keys
Lock keys
The keyboard features full-size keys with an embedded keypad, separate cursor control keys, two Windows
keys, and twelve function keys (hot keys).
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters are typed in uppercase.
Toggle on and off by pressing the Caps Lock key on the left side of the
keyboard.
Num lockWhen Num Lock is on, the embedded numeric keyboard can be used.
Toggle on and off by pressing the Fn+tkeys simultaneously.
Scroll lockWhen Scroll Lock is on, the screen toggles up or down one line at a time
when the up and down cursor control keys are pressed. Note: Scroll Lock
doesn’t work in all applications. Toggle on and off by pressing the Fn +u
keys simultaneously.
Embedded Keypad
The embedded keypad functions like a desktop numeric keypad. It is indicated by small blue numbers and on
the applicable keys.
To use the the embedded numeric keys, toggle the Num Lock on by pressing the Fn + t keys simultaneously.
With the embedded keypad turned on, the following actions are possible:
20Chapter 1
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Desired AccessNum Lock OnNum Lock On
Number keys on embedded
keypad
Cursor-control keys on
embedded keypad
Main keyboard keysHold down the Fn key while
Type numbers using
embedded keypad in the
normal way.
Hold down the jkey while
using the cursor keys on the
embedded keypad.
typing letters using the
embedded keypad keys.
Simultaneously press the
j key for for capital
letters.
Hold Fn key while using
cursor-control keys.
Type letters in the normal
way.
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Windows logo
key
Application
key
Pressed alone, this key has the same effect as clicking on the Windows
Start button; it launches the Start menu. It can also be used with other keys
to provide a variety of functions:
+ Tab (Activates the next Taskbar button)
+ E (Opens the My Computer window)
+ F1 (opens Help and Support)
+ F (opens the Find: All Files dialog box)
+ M (minimizes all windows)
j + Windows logo key + M (undoes the minimize all windows action)
+ R (opens the Run dialog box)
This key has the same effect as clicking the right mouse button; it opens
the application’s context menu.
Hotkeys
Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling
various functions.
To use a hot key, first hold down the Fn key. Next, press the second key in combination. Finally, release both
keys.
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Hot KeyFunction
Fn + lDecreases the display panel brightness.
Fn + mIncreases the display panel brightness.
Fn + pToggles the display setting between (1) the computer’s LCD panel, (2) an external
display device connected to the external display port, and (3) simultaneous display
on the computer’s LCD panle and an external display device.
Fn + t Toggles Num Lock on and off. (Please see “Special keys”.)
Fn + uToggles the keyboard’s Scroll Lock on and off. (Please see “Special keys”.)
Fn +g Toggle the sound on and off. (Mute.)
Fn +{ Increases the sound volume. (Doesn’t work for an external keyboard.)
Fn +}Decreases the sound volume. (Doesn’t work for an external keyboard.)
NOTE: When activating hotkeys, press and hold the Fn key before pressing the other key in the hotkey
combination.
Euro key
Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the
Euro key.
Keyboard Ergonomics
The wide palm rest area provides a comfortable platform for your hands when typing on the keyboard. The
ergonomic design enables you to adopt a relaxed, yet very efficient, typing style.
22Chapter 1
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To u c h p a d
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This cursor
responds to your finger movements on the touchpad. In addition, the two click buttons provide the same
functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and
web pages.
The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency.
Touc hp a d Ba si cs
Use the touchpad as follows:
TSlide your finger over the surface of the touchpad to control the movement of the cursor. Tap the
touchpad to perform selection and execution functions.
TPress the left (1) and right (3) buttons to perform selection and execution functions, just as you
would use the buttons on a computer mouse.
TUse the scroll key (2) to scroll through long documents and web pages. Press the top of the key to
scroll up, and the bottom to scroll down.
FunctionLeft ButtonRigh ButtonTap
ExecuteClick twice quicklyTap twice (at the same
speed as double-clicking
the mouse button)
SelectClick onceTap once
DragClick and hold. Then slide
your finger across the
touchpad to drag the
cursor over the selection.
Access context
menu
Click once
Tap twice quickly. On the
second tap, slide your
finger across the
touchpad to drag the
cursor over the selection.
Chapter 123
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NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to
your finger movements: the lighter the touch, the better the response. Tapping hard will not increase the
touchpad’s responsiveness.
24Chapter 1
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Launch Keys
Located at the top of the keyboard are four buttons. These buttons are called launch keys. They are
designated as key 1, key 2, key 3 and key 4. By default, key 1 is used to launch the email application and key
2 is used to launch the Internet browser. Keys 3 and 4 start the Launch Manager application. All four launch
keys can be set by the user.
To see the launch keys, run the Acer Launch Manger.
#Description
EmailLaunches your email application.
Web browserLaunches your Internet browser
P1User-programmable
P2User-programmable
Chapter 125
Page 26
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU typeAMD Athlon XP (1.2G-1.8G) FSB200/266M
CPU package OPGA
CPU core voltage1.75V/1.45V
BIOS
ItemSpecification
BIOS vendorPhoenix
BIOS Version1.0
BIOS ROM typeFlash ROM
BIOS ROM size512KB
BIOS packageTSOP
Supported protocolsACPI 1.0b,APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/
IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VESA VGA BIOS,
DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot
Flag
BIOS password controlSet by setup manual
Second Level Cache
ItemSpecification
Cache controllerBuilt-in CPU
Cache size256KB
1st level cache controlAlways enabled
2st level cache controlAlways enabled
Cache scheme controlFixed in write-back
System Memory
ItemSpecification
Memory controller
Onboard memory size0MB
DIMM socket number2 sockets (4 banks)
Supports memory size per socket1024MB
Supports maximum memory size2GB
Supports DIMM typeDDR-SDRM(Double Data Rate-Synchronous Dynamic Random Access
Memory)
Supports DIMM Speed266 MHz
Supports DIMM voltage3.3V
Supports DIMM package200-pin soDIMM
Memory module combinationsYou can install memory modules in any combinations as long as they
match the above specifications.
26Chapter 1
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Memory Combinations
Slot 1Slot 2Tot al Memo r y
0MB64MB64 MB
64MB0MB64 MB
0MB128MB128 MB
64MB64MB128 MB
128MB0MB128 MB
64MB128MB192MB
128MB64MB192MB
128MB128MB256MB
256MB64MB320MB
64MB256MB320MB
256MB128MB384MB
128MB256MB384MB
256MB256MB512MB
512MB512MB1024MB
512MB0MB512MB
0MB512MB512MB
Above table lists some system memory configurations. You may combine DIMMs with various capacities to
form other combinations..
LAN Interface
ItemSpecification
ChipsetVIA LAN controller
Supports LAN protocol10/100 Mbps
LAN connector typeRJ45
LAN connector locationLeft side
Modem Interface
ItemSpecification
ChipsetCONEXANT soft modem (on board) 20463-11
Fax modem data baud rate (bps)14.4K
Data modem data baud rate (bps)56K
Supports modem protocolV.90 MDC
Modem connector typeRJ11
Modem connector locationLeft side
Floppy Disk Drive Interface
ItemSpecification
Vendor & model namePanasonic JU-226A 243FC
Floppy Disk Specifications
Media recognition2DD (720KB)2HD (1.2MB, 3-mode)2HD (1.44MB)
CD: CD-Audio, CD-ROM (mode1 and mode 2), CD-ROM XA(mode 2 form 1
and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge CDWO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT
Dimensions319mm (W) x 260mm (D) x 33mm (H) for 14.1 inch model
330mm (W) x 267mm (D) x 35mm (H) for 15.0 inch model
Weight2.9Kg (6.4 lbs) for 14.1 inch model; 3.1KG (6.8 lbs) for 15.0 inch model
I/O Ports2 USB port, 1VGA (external monitor) port, 1 Microphone in jack, 1 Headphone
out jack, 1 RJ-11 jack for modem, 1 RJ-45 jack for Ethernet, 1 PCMCIA (Type II
or Type III) slot, 1 Parallel port (ECP/EPP compliant), 1DC-in jack for AC
adapter, 1 S-video port, 1 IEEE1394 port
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press m during POST.
Navigating the BIOS Setup Utility
There are two menu options: Startup and Exit
Follow these instructions:
TTo choose a menu option, use the cursor left/right keys (zx).
TTo choose a parameter, use the cursor up/down keys ( wy).
TUse <Tab> key to select a control. Then press <OK> button or e key to accept entries.
TTo change the value of a parameter, please follow the directions on each screen. If you like to
assign the boot device, please go to Boot Device then use the cursor up/down keys ( wy) to
select a boot device.
Chapter 237
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Startup
The Startup screen displays a summary of your computer hardware information, and also includes basic setup
parameters. After you enter BIOS, you will first see the system information on the first page, then you can use
the cursor up/down keys ( wy) to select the parameter you like to change.
NOTE: The screen above is for reference only. Actual values may differ.
.
ParameterDescription
Date and TimeSets the system date and time. Please use <Tab> key going to the item you like to change.
Boot DeviceSets the boot device of the system.
The items in this screen are important and vital information about your computer. If you experience computer
problems and need to contact technical support, this data helps our service personnel know more about your
computer.
38Chapter 2
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen.
ParameterDescription
Save and ExitSaves changes made and reboot the system.
Exit (No Save)Discards changes made and exits the BIOS Setup Utility.
Default SettingsLoads default settings for all parameters.
Chapter 239
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BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
TNew versions of system programs
TNew features or options
TRestore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Flash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash.
NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run Flash utility.
1.Prepare a bootable diskette.
2.Copy the Flash utilities to the bootable diskette.
3.Then boot the system from the bootable diskette. The Flash utility has auto-execution function.
System Diagnostic Diskette
IMPORTANT: 1The diagnostics program we use for Aspire 1310 is not exactly the same as PQA (Product
Quality Assurance), the diagnostic program we used to employ in other model. The system
diagnostic utilities is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To
get this program, find it on CSD website. To better fit local service requirements, your regional office
MAY have other diagnostic program. Please contact your regional offices or the responsible
personnel/channel to provide you with further technical details. The diagnostic program contains a
readme file. Please read the readme file as you run the diagnostic program.
1
New added description. Please pay attention to it.
40Chapter 2
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Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
TWrist grounding strap and conductive mat for preventing electrostatic discharge
Tsmall Philips screwdriver
Tflat head screwdriver
TPhiliips screwdriver
Tnut screwdriver
Ttweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
Chapter 3
Chapter 341
Page 40
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
3.Remove the battery pack.
42Chapter 3
Page 41
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
Start
Battery
Fx1
RAM DoorMiddle CoverHDD Module
Memory
LCD
Lx4
LCD Brackets
LCD
Cable
L:Fx2
R:Fx1
Hinge Covers/
L&R
Dx4
14.1" LCD
Module
Fx6
LCD Bezel
Inverter Board
Cx4
LCD Hinges
Fx4
LCD Panel
Ax4
Fx4
Upper Case
w/ touchpad
Lower CaseMain Board
Fx3
Keyboard
Dx3
Fan
Ex4
Thermal
Module w/
heatsink
CPU
Dx1
Cx3
Cx13
Top Cover
Shielding
Lower Case
Assy
Fx3
Ex1
Fx1
Optical Drive
Gx2
ODD Bracket
Fx4
FDD Module
Jx3
FDD Holder
Cx2
Kx4
HDD Tray
HDDHDD FPC
FDD FFCFDD
Chapter 343
Page 42
15.0" LCD Module
Rx2
LCD Bezel
Inverter Board
Sx4
LCD Hinges
Lx6
LCD Panel
LCD
Screw List
ItemDescription
AScrew MBEA1001012 (Screw Nut-I/O)
CScrew MM25050IL64 (MM2.5X5.0)
DScrew MM25060PCI5 (MM2.5X6.0-P)
EScrew MM20040ICI8 (MM2.0X4.0NYLOK)
FScrew MM25040I243 (MM2.5 X4.0)
GScrew MM20025ICI6 (MM2.0X2.5)
JScrew MM25030ICI7 (MM2.5X3.0)
KScrew MM30035I354 (MM3.0X3.5)
LScrew MM20030ICI3 (MM2.0X3.0)
RScrew MS20040IEJ3 (MS2.0X4.0)
SScrew MM25060IL69 (MM2.5X6.0)
Lx6
LCD Brackets
LCD Cable
44Chapter 3
Page 43
Removing the Battery Pack
1.Slide the battery latch.
2.Then remove the battery pack.
Chapter 345
Page 44
Removing the Memory/HDD Module
1.Remove the screws that secure the ram door.
2.Remove the ram door.
3.Prize the memory lock with fingers then remove the memory.
4.Unscrew the two screws that secure the HDD module.
5.Then remove the HDD module from the notebook computer.
46Chapter 3
Page 45
Removing the Keyboard/LCD Module
1.Use a flat head screwdriver to prize the middle cover. Please be careful. Do not scrape the middle cover.
2.Remove the middle cover.
3.Unscrew the three screws that secure the keyboard. Next, turn over the keyboard.
4.Disconnect the keyboard connector then remove the keyboard.
5.Remove the two screws holding the right hinge cover.
6.Unscrew the screw holding the left hinge cover.
7.Remove the two hinge covers.
8.Disconect the LCD cable.
9.Remove the entire LCD module.
Chapter 347
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Disassembling the Main Unit
1.Disconnect the fan connector.
2.Remove the three screws holding the fan then remove the fan from the main unit.
.
3.Unscrew the five screws that secure the thermal module then remove the thermal module.
4.Use a tool to take out CPU from CPU socket.
5.Unscrew the screw holding the optical drive.
6.Next remove the optical dirve off the main unit.
7.To detach the upper cover from the main unit, first disconnect Tear the mylar from logic upper assembly.
8.Unscrew the screw that secure the upper case to the main board.
9.Remove the three screws on the rear panel.
.
10. Remove the thirteen screws on the base panel.
48Chapter 3
Page 47
11. Press the cover latch locating on the right upper corner of the upper case.
12. Then detach the upper case from the lower assembly.
13. Unscrew the four screws that secure the FDD module.
14. Disconnect the FDD FFC then remove the FDD module from the main unit.
.
15. Remove the four screw nuts on the rear panel.
16. Unscrew the three screws holding the top cover shielding then remove the top cover shielding.
17. Unscrew the four screws that lock the main board.
18. Disconnect the right speaker cable.
19. Disconnect the left speaker cable.
20. Remove the main board off the lower case.
21. Tear off the EMI tape on the main board.
Chapter 349
Page 48
22. Unscrew the four screws that lock the special nuts on the main board.
50Chapter 3
Page 49
Disassembling the LCD Module-14.1 Inch
1.First, remove the six screw pads then remove the six screws as shown here.
2.Detach the LCD bezel carefully.
.
3.Disconnect the inverter power cable and LCD CCFT cable, then remove the inverter board.
4.Unscrew the four screws that fix the left and right hinges.
5.Remove the right and the left hinges.
6.Unscrew the four screws that fix the LCD to LCD panel. Two on each side.
7.Then take the LCD off the LCD panel.
8.Remove the four screws that lock the right and the left LCD brackets. Two on each side.
9.Tear off the LCD conductive fabric tape.
10. Tear off the tape that fastens the LCD cable then disconnect the LCD cable.
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Page 50
Disassembling the LCD Module-15.1 Inch
1.First, remove the two screw pads then remove the two screws as shown here.
2.Detach the LCD bezel carefully.
3.Detach the four square screw pads. Two on each side.
.
4.Unscrew the six screws that fix LCD to the LCD panel; three on each side.
5.Remove the four screws that fix the left and the right hinges; two on each side.
6.Remove the left and the right hinges.
7.Disconnect the inverter board power cable and LCD CCFT cable then remove the inverter board.
8.Take the LCD off the LCD panel.
9.Unscrew the six screws holding the right and the left brackets then remove the LCD brackets.
10. Tear off the conductive fabric tape.
11. Tear off the tape that fastens the LCD cable.
12. Then disconnect the LCD cable.
52Chapter 3
Page 51
Disassembling the External Modules
Disassembling the HDD Module
1.Remove the four screws on HDD tray, two on each side.
2.Take the HDD off the HDD tray.
Disassembling the Floppy Disk Drive Module
1.Remove the two screws holding the FDD holder.
2.Remove the screw that fixs the FDD holder then remove the FDD from the FDD holder.
3.Disconnect the FDD FPC.
Disassembling the Optical Drive Module
1.Unscrew the two screws holding the optical bracket.
2.Then remove the optical bracket.
3.Remove the two screws that lock the ODD door.
4.Then remove the ODD door.
Chapter 353
Page 52
54Chapter 3
Page 53
Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified
options can give false errors and invalid system responses.
1.Duplicate symptom and obtain the failing symptoms in as much detail as possible.
2.Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic
test or by repeating the same operation.
3.Disassemble and assemble the unit without any power sources.
4.If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You
can check the following:
power cords are properly connected and secured;
there are no obvious shorts or opens;
there are no obviously burned or heated components;
all components appear normal.
5.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure. (The power indicator does not go
on or stay on.)
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed messages
on screen.
The diagnostic test detected an error and
displayed a FRU code.
Other symptoms (i.e. LCD display problems or
others).
Symptoms cannot be re-created (intermittent
problems).
“Power System Check” on page 47.
“Power-On Self-Test (POST) Error Message” on
page 49
“Undetermined Problems” on page 57
“Error Message List” on page 50
“System Diagnostic Diskette” on page 30
“Power-On Self-Test (POST) Error Message” on
page 49
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 49
“Intermittent Problems” on page 56
“Undetermined Problems” on page 57
Chapter 445
Page 54
System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver , or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device. See “System Diagnostic Diskette” on page 30 for details.
1.Boot from the diagnostics diskette and start the diagnostics program (see “System Diagnostic Diskette” on
page 30).
2.See if FDD Test is passed as the program runs to FDD Test.
3.Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program (refer to “System Diagnostic
Diskette” on page 30.
2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
46Chapter 4
Page 55
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test. See “System Diagnostic Diskette” on page
30 for details.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
!Numeric keypad
!External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
!“Check the Battery Pack” on page 48
Chapter 447
Page 56
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer.
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver.
2.Run utility with the PS/2 mouse function and check if the mouse is working.
3.If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K.
4.If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB
connects properly.
5.If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then
replace switch board. If no, then go to next step.
6.Replace touch pad PCB.
7.If the touch pad still does not work, then replace FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
48Chapter 4
Page 57
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 57.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
Chapter 449
Page 58
Index of Error Messages
Error Message List
Error MessagesFRU/Action in Sequence
Struck KeySee ““Keyboard or Auxiliary Input Device Check” on page 47
System CMOS checksum bad - Default
configuration used
Real time clock errorRTC battery
Previous boot incomplete - Default configuration
used
Invalid System Configuration Data“Load Default Settings” in BIOS Setup Utility.
Operating system not foundEnter Setup and see if fixed disk and drive A are properly identified.
RTC battery
Run BIOS Setup Utility to reconfigure system, then reboot system.
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
Main board
“Load Default Settings” in BIOS Setup Utility.
RTC batter
Main baord.
Main board.
Dikette drive
Hard disk drive
Main board.
50Chapter 4
Page 59
Error Message List
No beep Error MessagesFRU/Action in Sequence
Power-on indicator turns off and LCD is blank.Power source (battery pack and power adapter.) See “Power
System Check” on page 47
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
Main board.
Power-on indicator turns on and LCD is blank.Power source (battery pack and power adapter.) See “Power
System Check” on page 47
Reconnect the LCD connector
Hard disk drive
LCD cable
LCD inverter
LCD
Main board
Power-on indicator turns on and LCD is blank.
But you can see POST on an external CRT.
Power-on indicator turns on and a blinking cursor
shown on LCD during POST.
Reconnect the LCD connectors.
LCD cable
LCD inverter
LCD
Main board
Ensure every connector is connected tightly and correctly.
Main board
Chapter 451
Page 60
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesn't workFirst, plug a monitor to CRT port. Next, enter BIOS utility to running
“Load Default Settings” then reboot the system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesn't work).
LCD cable
LCD inverter
LCD
Main board
LCD is too dark
LCD brightness cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesn't work).
LCD cable
LCD inverter
LCD
Main board
Reconnect the LCD cable
LCD cable
LCD
Main board
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but system
runs correctly
HDD/CD-ROM active indicators cannot workHDD/CD-ROM drive
Main board
Device driver
Main board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operationPower source (battery pack and power adapter). See “Power
System Check” on page 47.
Battery pack
AC adapter
See if the thermal module is overheat (Heat sink or fan).
Main board
The system cannot power-on.Power source (battery pack and power adapter). See “Power
System Check” on page 47.
Battery pack
Power adapter
CPU
Main board
The system cannot power-off.In Windows XP operating system, hold and press the power switch
for more than 4 seconds. If the system can power off, then the main
board is OK. Verify OS in the HDD.
Main board
52Chapter 4
Page 61
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Battery can’t be charged or dischargedSee “Check the Battery Pack” on page 48.
Battery pack
Main board
System hang during POSTODD/HDD/FDD/RAM module
Main board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
Main board
PCMCIA slot pin is damaged.PCMCIA slot assembly
PC Card cannot be inserted or ejectedCheck if the PCMCIA slot is blocked
Main board
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from
actual size.
System can power on, but you hear two long
beeps: “B--, B--” and the LCD is blank.
Enter BIOS Setup Utility to execute “Load Default Settings” then
reboot system.
RAM module
Main board
Check BIOS revision
Reinsert DIMM
DIMM
Main board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Internal speakers make noise or emit no sound.Speaker
Microphone cannot workAudio driver
OS volume control
Audio driver
Speaker
Main board
Main board
Volume control in Windows XP
Main board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernation modePower option in Windows XP
Hard disk drive
Main board
The system doesn’t enter standby mode after
closing the lid of the portable computer.
Driver of Power Option Properties
Lid close switch in upper case
Main board
Chapter 453
Page 62
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system doesn't resume from hibernation/
standby mode.
The system doesn't resume from standby mode
after opening the lid of the portable computer.
Battery fuel gauge in Windows doesn’t go higher
than 90%.
System hangs intermittently.Reconnect hard disk/CD-ROM drives.
Connect AC adapter then check if the system resumes from
Standby/Hibernation mode.
Check if the battery is low.
Hard disk drive
Main board
LCD cover switch
Main board
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
Main board
Main board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the
installed devices.
External display does not work correctly.Press Fn+F5, LCD/CRT/Both display switching
USB does not work correctlySee “System Diagnostic Diskette” on page 30
Print problems.Enter BIOS Setup Utility to execute “Load Default Settings” then
Parallel port device problemsEnter BIOS Setup Utility to execute “Load Default Settings” then
Enter BIOS Setup Utility to execute “Load Setup defaults”, then
reboot system.
Reconnect hard disk/CD-ROM drives/FDD or other peripherals.
Main board
Keyboard
Main board
Main board
reboot the system.
Run printer self-test.
Printer driver
Printer cable
Printer
Main board
reboot the system.
Device driver
Device cable
Device
Main board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not work.Reconnect the keyboard cable.
Keyboard
Main board
Touchpad does not work.Reconnect touchpad cable.
Touchpad board
Main board
54Chapter 4
Page 63
Modem/LAN-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.See “System Diagnostic Diskette” on page 30.
Phone cable
Driver
Reconnect the Internal modem cable to the main board tightly.
Main board
Internal LAN does not work correctlyLan cable
Driver
Main board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 57.
Chapter 455
Page 64
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
56Chapter 4
Page 65
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 47):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
!Non-Acer devices
!Printer, mouse, and other external devices
!Battery pack
!Hard disk drive
!DIMM
!PC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 1310. Refer
to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please
also note that there are some common parts for Aspire 1310, yet the LCD modules are different in two model.
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.
Chapter 661
Page 70
Exploded Diagram
THE SYSTEM
8.TopAssy to Base Assy
MM25050IL64x16
MM25060PCI5 x1
LCD WIRE 14.1” QDI
LCD WIRE 14" QDI FOR WIRELESS
LCD WIRE 14" AU
LCD WIRE 14" AU FOR WIRELESS
LCD WIRE 15" LG
LCD WIRE 15" LG FOR WIRELESS
LCD WIRE 15" SHARP
LCD WIRE 15" SHARP FOR WIRELESS
LCD WIRE 15" AU
LCD WIRE 15" AU FOR WIRELESS
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
functions are tested under Windows XP Home environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the Aspire 1310 Compatibility Test
Report released by the Acer Mobile System Testing Department.
Appendix B71
Page 82
Microsoft Windows XP (Home) Environment Test
ItemSpecifications
DisplayPhilips 4CM8294/17T (DDC, Energy Star)
SNI MCM1703 (DDC, Energy Star)
NEC C&C-15R1
ViewSonic GS771
PC Card
Modem CardXircom CreditCard Modem 56 (CM-56)
Xircom CreditCard Modem 56 (CM-56G)
3Com 56K Modem (XJ1560)
LAN CardD-Link Fast Etherent DFE-650
Xircom CreditCard Ethernet+Modem 56K (CEM56-100)
ATA CardKingMax 40MB
Compact Flash 96MB
Wireless LAN CardGemtek Wireless LAN Card
BlueTooth Card3Com BlueTooth Card
Modem Adapters
ModemXircom Winglobal Carbus Modem 56K
I/O Peripheral
I/O - Parallel (Printer)HP Laser Jet 5M
HP Desk Jet 890C
IOMega ZIP (LPT Port)
I/O - USB (Keyboard)Microsoft Internet Keyboard Pro
Gateway Keyboard SK-9910U
Gateway Keyboard SK-9926
I/O - USB (Mouse)Microsoft Optical USB Mouse
Lotitech Wheel Mouse
Acer USB Mouse M012B0
I/O-USB (Camera)Microtek EyeStar U2S PC Camera USC-1
I/O-USB (HDD)Argosy HDD
I/O-USB (CD-ROM)IOMega ZIP CD650
I/O-USB (Printer)HD DeskJet 840C
I/O-USB (FDD)MIC USB FDD YD-8U10
I/O-USB (LAN)3Com USB LAN
I/O-USB (Zip)Iomega USB ZIP
I/O-USB (Scanner)HP ScanJet 5200
I/O-USB (Speaker)Philips USB speaker
I/O - USB (Speaker)Panasonic USB Speaker EAB-MPC57
Phillips DSS350 Speaker
72Appendix B
Page 83
ItemSpecifications
Audio JacksJS-100 Jazz 3D Speaker
SONY Earphone MDR-CD60
Microsoft Microphone
MicrophoneConderser MIC.
Dynamic MIC.
Appendix B73
Page 84
74Appendix B
Page 85
Appendix C
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
❑Service guides for all models
❑User's manuals
❑Training materials
❑Bios updates
❑Software utilities
❑Spare parts lists
❑TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
❑Detailed information on Acer's International Traveler's Warranty (ITW)
❑An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Error Symptom-to-Spare Part Index 49
External CD-ROM Drive Check 46
External Diskette Drive Check 46
F
Features 1
Flash Utility 30
Floppy Disk
removing the 41, 42
Floppy Disk Drive Interface 19
FRU (Field Replaceable Unit) List 61
H
Hard disk 20, 22
Hardware Specifications and Configurations 17
HDD 20, 22
Hot Keys 11, 12
I
Indicators 11
Intermittent Problems 56
J
Jumper and Connector Locations 59
Top View 59
K
Keyboard 22
Keyboard or Auxiliary Input Device Check 47
L
L2 cache 18
LAN/Modem Combo 19
M
Machine Disassembly 31
Memory Check 47
Index77
Page 88
Model Definition 70
Modem 19
Modem Combo Card
external 37
O
Online Support Information 75
Overview 70
P
Panel 6
Bottom 10
left 6
Rear 8
right 8
Parallel Port 21
PC Card 11, 22
PCMCIA 22
Power System Check 47
Battery Pack 48
Processor 18
V
Video 21
Resolutions 21
Video controller 22
W
Windows 2000 Environment T est 72
R
RMA 61
RTC 22
S
Second Level Cache 18
Super I/O 22
System Block Diagram 3
Board Layout 4
System Check Procedures 46
System Diagnostic Diskette 30
System Memory 18
System Specifications 70
System Utilities 27
System Utility Diskette 30
T
Temperature 25
Test Compatible Components 71
Touchpad Check 48
Troubleshooting 45
U
Undetermined Problems 57
USB 22
BIOS 27
78Index
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