Accusys ExaSAN A08S-PS User Manual

Page 1
Preface
Preface
Notice
Trademarks
Accusys and the names of Accusys products and logos referenced herein are trademarks and/or service marks or registered trademarks and/or service marks of Accusys, Inc. Microsoft, Windows, Windows NT, Windows 2000, Windows 2003, Windows XP, Windows Vista, Windows 7 and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks of Intel Corporation. Mac, Mac OS, and Macintosh are either registered trademarks or trademarks of Apple. Other product and company names mentioned herein may be trademarks and/or service marks of their respective owners. All contents of this manual are copyrighted by Accusys, Inc. The information contained herein is the exclusive property of Accusys, Inc. and shall not be copied, transferred, photocopied, translated on paper, film, electronic media, or computer-readable form, or otherwise reproduced in any way, without the express written permission of Accusys Inc. Manual version 1.0 © Copyright 2010 Accusys, Inc. All rights reserved.
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ExaSAN A08S-PS User’s Manual
About this Manual
Thank you for choosing an Accusys RAID storage solution. This manual takes you step by step through the installation and configuration of the RAID system.
PART ONE: Introduction
Chapter 1: Introduces the key features. Chapter 2: Detailed list of package contents. Chapter 3: Definition of the RAID system components.
PART TWO: Installation
Chapter 4: Instructions for setting up the RAID system.
PART THREE: Connections
Chapter 5: Instructions for making connections and powering on.
PART FOUR: Status Indicators and BIOS
Chapter 6: Identifying device status with the LED lights and beeper tones.
PART FIVE: Maintenance
Chapter 7: Instructions for identifying and replacing faulty modules.
PART SIX: Appendices
Appendix A: Frequently asked questions and answers. Appendix B: Technical details of the RAID system. Appendix C: Contact details of Accusys business units around the world.
Guide to Conventions
Important information that users should be aware of is indicated with the following icons:
This icon indicates the existence of a potential hazard that could result in personal injury, damage to your equipment or loss of data if the safety instruction is not observed.
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Preface
This icon indicates useful tips on getting the most from
your Accusys RAID system.
Important terms, commands and programs are put in Boldface font.
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ExaSAN A08S-PS User’s Manual
Table of Contents
PREFACE.....................................................................1
Notice.............................................................................................1
Trademarks ....................................................................................1
About this Manual..........................................................................2
Guide to Conventions ....................................................................2
TABLE OF CONTENTS.............................................4
PART ONE INTRODUCTION ...................................6
CHAPTER 1 OVERVIEW .........................................7
Key Features ..................................................................................8
CHAPTER 2 PACKAGE CONTENTS...................10
Optional Items..............................................................................11
What Else You Need....................................................................12
CHAPTER 3 YOUR RAID SYSTEM .....................13
Front.............................................................................................13
Rear Panel....................................................................................14
Open Rear Panel ..........................................................................15
Re-drive card................................................................................16
PART TWO INSTALLATION..................................17
CHAPTER 4 INSTALLATION...............................18
Basic Installation..........................................................................18
Pre-installation Notices................................................................18
Installing the Hard Disk Drives ...................................................20
Installing the Re-drive card..........................................................21
PART THREE CONNECTIONS ..............................22
CHAPTER 5 CONNECTIONS................................23
Connecting to the Host Server.....................................................23
Removing the External PCIe x4 Cable........................................24
Connecting to a Power Source and Powering On........................24
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Table of Contents
PART FOUR STATUS INDICATORS AND BIOS 25
CHAPTER 6 STATUS INDICATORS....................26
LED Lights...................................................................................26
Beeper Activity............................................................................27
PART FIVE MAINTENANCE..................................28
CHAPTER 7 MAINTENANCE ...............................29
Replacing a Disk..........................................................................29
Controller Maintenance ...............................................................30
Power Supply and Fan Module Maintenance..............................31
PART SIX APPENDICES..........................................32
APPENDIX A Q & A.................................................33
APPENDIX B SPECIFICATIONS..........................36
APPENDIX C CONTACT US..................................37
Taiwan - Headquarters.................................................................37
Taiwan - Factory..........................................................................37
USA..............................................................................................37
China – Beijing office..................................................................37
China – Accusys Technology, Shanghai .....................................38
Korea............................................................................................38
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Introduction
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Chapter 1 – Overview
Chapter 1
OOvveerrvviieeww
This chapter introduces the features and capabilities of the ExaSAN A08S-PS.
The ExaSAN A08S-PS is a RAID system that provides superior functionality and performance for managing your information. With a Java based GUI, the RAIDGuard X Server and Client software offers improved functionality and manageability. Using the latest Intel XScale® 64-bit RISC processor, ExaSAN A08S-PS supports up to 8 x SAS & SATA hard disk drives, making it ideal for applications that require high storage capacity and fast access such as video editing, digital surveillance, file servers and shared storage. Utilization of SAS hard disk drives provides additional performance advantages in your workstation environment. External PCI Express technology enables disk arrays to be used in tune with editing workstation via high-bandwidth, ensuring smooth handling of heavy loaded and time critical applications such as editing of uncompressed, multi-stream HD videos or film post-production. Data protection is one of the key features of ExaSAN A08S-PS. Online recovery and reallocation protect against disk failure and bad sectors. Disk scrubbing is available to fix the bad sectors and online data, and parity refresh protects against data loss caused by media aging. The RAIDGuard X management software supports the online changing of RAID functions and quick configuration on any Java enabled platform.
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ExaSAN A08S-PS User’s Manual
Key Features
ExaSAN A08S-PS features the following:
z Multiple RAID levels: 0,1, 0+1, 5, 6, and JBOD z Up to 4 independent disk arrays z Supports 8 SAS & SATA drives z RAID capacity partitioning: up to 16 slices z Supports up to 64 LUNs z Variable stripe sizes, up to 256KB z Supports over-2TB volumes z Selective initialization method with background initialization z Online RAID set expansion z Online RAID level migration z Controller and Disk Cache Control to optimize read/write performance z Supports write-back and write-through caching z Selective and adaptive read/write optimization policies z Automatic drive insertion/removal detection and fast disk rebuilding z Online bad block data recovery and reallocation z Online disk scrubbing with data refresh and parity regeneration z Disk health monitoring by S.M.A.R.T. z NVRAM-based transaction log and auto parity resynchronization z Array roaming and drive traveling with redundant on-disk metadata z Array recovery to restore RAID configurations z Dual firmware images for firmware recovery z Mirror Snapshot for fast backup and restore z Disk lag proof technology to guarantee disk timely response z Equalization mode to smooth the performance of sequential I/Os and
reduce fluctuation
z Enclosure components monitoring and control via GUI z Optimized for multiple-stream video processing z RoHS compliant
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Chapter 1 – Overview
SAS (Serial Attached SCSI) The Accusys RAID system is designed for use with the latest SAS hard disk
drives. SAS allows data transfer up to 3 or 6 Gbps, and is backwards compatible with second-generation SATA drives. SAS offers several high performance advantages, including speed, I/O frequency, high mean time before failure (MTBF) and simultaneous support for many users.
SATA (Serial Advanced Technology Attachment) The Accusys RAID system is designed for use with the latest Serial ATA II
hard disk drives. Serial ATA (often abbreviated as SATA or S-ATA) allows data transfer up to 3 Gbps and is compatible with older Parallel ATA standards. It has an additional advantage parallel ATA in that cables are thinner, so airflow within computer cases is less impeded, and can extend to one meter in length (against only 40 cm for parallel ATA).
PCI EXPRESS X 4
Developed by Intel in 2004, PCI Express has been developed to match the speed of CPUs. It provides a serial communications channel that provides up to 2.5 Gbits/sec in each direction of a pair of wires. The 4 refers to the number of pairs of wires, therefore allowing a maximum of 10 Gbits/sec transfer.
FIRMWARE
Appropriate firmware must be loaded into the RAID system for it to function. The Accusys RAID system is shipped with firmware preloaded. Check the installation CD that came with the package to find a backup firmware copy. You can also periodically check the vendor’s web site to find the latest firmware version for use with the RAID system. See ftp.accusys.com.tw for upgrades.
EFI
The Accusys RAID system contains an internal EFI, which can be used to configure a RAID array instead of using the RAIDGuard X GUI. The EFI is accessed as the RAID system boots up and contains all the functionality of the RAIDGuard X GUI. The BIOS and EFI may be upgraded using the RAIDGuard X GUI. See ftp.accusys.com.tw for upgrades.
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ExaSAN A08S-PS User’s Manual
Chapter 2
PPaacckkaaggee CCoonntteennttss
This chapter provides a checklist for the package contents. You will find a detailed list for each model, as well as other items you will need for installation.
The ExaSAN A08S-PS is shipped with the controller and disk trays installed in the 8 bay chassis. The package contents include the following:
z ExaSAN A08S-PS x1 z Disk tray x8 z Installation CD x1 z Quick Start Guide x1 z Re-drive card x1 z Rear panel key x2
z Power cable x1 z Power adapter converter x3
(AU/EU/UK)
z External PCIe x4 cable x1 z Low profile bracket x1 z Screw pack x2
8 Bay Chassis Disk tray (installed) Installation CD
Quick Start Guide Re-drive card Rear Panel Key
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Chapter 2 – Package Contents
Power Cable Power Adapter
Converter
Low profile bracket Screw pack
Optional Items
z Battery Backup Module (BBM) –
the BBM stores the cached data in the event of power supply failure.
External PCIe x4 Cable
z Additional power supply –
ensures that the RAID system remains functional in the event that one power supply fails.
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ExaSAN A08S-PS User’s Manual
What Else You Need
z SAS or SATA hard disk drives. z Host server with spare PCIe x4 slot. z Static grounding strap or electrostatic discharge (ESD) safe work area.
The PCIe slots on some motherboards are for graphics
cards only. Check with the motherboard vendor for compatibility.
Different RAID levels require different numbers of hard
disk drives. See the RAIDGuard X User's Manual to determine how many hard disk drives you require.
The hard drives in a RAID should match in size and
speed. All drives in any array should be identical models with the same firmware versions. The smallest drive will determine the size of the array.
Many motherboards only come with one PCI Express
interface. Before installation, make sure there is one free.
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Chapter 3 – Your RAID system
Chapter 3
This chapter provides a comprehensive guide to your RAID system and Re-drive card.
Front
YYoouurr RRAAIIDD ssyysstteemm
No. Name Description
Allows for better air circulation and prevents
1 Cooling vents
the RAID system from overheating. Indicates the status of the hard disk drives in
Hard drive LED
2
the RAID system. See "LED Lights", page
indicators
26.
3 Power-on button Press to power on/off the system.
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Rear Panel
No. Name Description
Allows the user to monitor to the hard disk
1 RAID controller
drives from the host server. 2 Terminal port Connects to maintenance equipment. 3 Rear panel Protects the hard disk drives.
Allows for better air circulation and prevents 4 Cooling vents
the RAID system from overheating. 5 Lock Locks and unlocks the rear panel.
Connects to a power cable and power 6 Power supply AC in
source. 7 Power supply 1 300W (100V~240V) power supply 1.
Indicates whether the power supply is 8 Power supply LED
working.
Power supply 2
9
(optional)
10 External PCIe x4 port
14
300W (100V~240V) power supply 2.
Connects to the external PCIe x4 cable and
the host server.
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Chapter 3 – Your RAID system
Open Rear Panel
Disk Mapping
Disk 1 Disk 2 Disk 3 Disk 4 Disk 5 Disk 6 Disk 7 Disk 8
Disk Tray
No. Name Description
Blue light indicates the disk is being 1 Access indicator LED
accessed. 2 Disk tray release button Press to release the disk tray handle. 3 Disk tray handle Releases the disk tray from the chassis.
Green light indicates the disk is online.
Power/Error indicator
Orange light indicates disk failure. 4
LED
Red light indicates no disk is detected or
disk failure.
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Re-drive card
The Re-drive card is installed in the host server, and provides the interface for managing the RAID system. The Re-drive card is included with this product.
No. Name Description
Connects to the PCIe x4 cable and the RAID 1 External PCIe x4 port
system.
Connects to the motherboard of the host 2 PCIe x4 connector
server.
The Re-drive card has provide Dip Switch configure that
is configure external PCIx4 cable length set, default is 2 Meter cable setting, No1~7 are "On". The10 Meter cable configure No1~7 are "Off".
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Installation
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ExaSAN A08S-PS User’s Manual
Chapter 4
Installation
This chapter provides instructions for installing necessary components of the Accusys RAID system, as well as upgrades you may wish to install to your system.
Basic Installation
Before your RAID system is ready to be connected and powered on, you must do the following:
Install the hard disk drives.
Install the Re-drive card in the host server.
Pre-installation Notices
Before starting any kind of hardware installation, please
ensure that all power switches have been turned off and all power cords disconnected to prevent personal injury and damage to the hardware.
To avoid overheating, the RAID system should be
installed in a well-ventilated area and in such a way that sufficient airflow is maintained across the card chips.
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Chapter 4 – Installation
Static electricity can damage electronic components. To
guard against such damage: Work in a static-free environment. Wear a grounded anti-static wrist strap. Store uninstalled components in anti-static bags. Handle PCBs by their edges and avoid touching chips
and connectors.
Operating parameters
Operating temperature: 0°C to 40°C (32°F to 104°F) Storage temperature: -40°C to 70°C (-40°F to 158°F) Operating humidity: 5-85%, non-condensing Storage humidity: 0-95%, non-condensing
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Installing the Hard Disk Drives
The RAID system is shipped with the disk trays installed in the chassis. Follow the instructions in this section to install hard disk drives in the disk trays.
To remove the disk tray:
1. Unlock the rear panel door and pull it open.
2. Push the button on the disk tray to release the handle, and pull the disk tray out.
To secure the hard disk drive onto the disk tray:
1. Insert the hard disk drive into the disk tray, with the connectors facing outward.
2. Slide the hard disk drive forward until the connectors align with the end of the disk tray.
3. Secure the hard disk drive onto the disk tray with four screws, two on either side of the disk tray.
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Chapter 4 – Installation
To reinsert the disk tray:
1. Keep the handle lifted as you insert the disk tray back into the empty slot.
2. Push the handle down to lock the disk tray into place.
3. Close and lock the rear panel.
Installing the Re-drive card
The Re-drive card is compatible with PCI Express slots x4, x8, and x16.
Read the pre-installation notices earlier in this chapter
before proceeding.
1. Make sure the host server is turned off.
2. Open the server case.
3. Remove the blanking plate from the PCIe slot.
4. Position the connector of the card over the PCIe slot.
5. Press the connector of the card gently but firmly into the PCIe slot until it is correctly and securely seated.
6. Secure the metal bracket of the card to the system case with a screw.
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Connections
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Chapter 5 – Connections
Chapter 5
Connections
This chapter provides instructions for making connections and powering on your RAID system.
After you have installed the necessary components, your RAID system is ready to be connected and powered on.
Connecting to the Host Server
z Insert one end of the external
PCIe x4 cable into the external PCIe x4 port on the back of the RAID system, and the other end into the external PCIe x4 port of the Re-drive card.
Do NOT remove the external PCIe x4 cable when in use
as this will cause data loss.
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Removing the External PCIe x4 Cable
z Put your finger into the ring of
the external PCIe x4 cable connector and pull gently to release it.
Do NOT remove the external PCIe x4 cable forcibly in any
other way, as this will damage the cable.
Connecting to a Power Source and Powering On
1. Plug the power cables into the power socket(s) on the back of the RAID system, and connect the other end to a power source.
2. Press the power switch on the front of the RAID system.
Before powering on, make sure the hard disk drives,
controller(s), Re-drive card, external PCIe x4 cable(s), and power cables are properly installed and connected.
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Status Indicators and BIOS
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Chapter 6
ExaSAN A08S-PS User’s Manua
SSttaattuuss IInnddiiccaattoorrss
This chapter explains how to identify the status of the ExaSAN A08S-PS with LED lights and beeper activity.
LED Lights
There are two columns of LEDs on the front panel, which correspond to the following:
Disk 1 status Disk 1 activity Disk 2 status Disk 2 activity Disk 3 status Disk 3 activity Disk 4 status Disk 4 activity Disk 5 status Disk 5 activity Disk 6 status Disk 6 activity Disk 7 status Disk 7 activity Disk 8 status Disk 8 activity
LED type LED color Event
Green
Red
Disk status
Amber
Hard disk drive condition is normal during powered on state.
Hard disk drive condition is abnormal during powered on state.
Hard disk drive condition is normal and transitioning (Rebuild/Migrate/Expand).
None No hard disk drive present.
Disk
Blue blinking
Host server is accessing the hard disk drive (including when transitioning).
activity
None No hard disk drive to be accessed.
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Chapter 6 – Status Indicators
Beeper Activity
Two types of beeper alerts may occur when the system is powered on:
Long beeps with one second pauses in-between: the controller is malfunctioning and the host server can not detect the disks in the RAID system. See “Controller Maintenance”, page 30.
Three short beeps: the hard drive, fan module or power supply is malfunctioning and must be replaced. See “Replacing a Disk”, page 29 and “Power Supply and Fan Module Maintenance”, page 31.
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Maintenance
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Chapter 7 – Maintenance
Chapter 7
MMaaiinntteennaannccee
This chapter explains how to identify and replace faulty modules of your RAID system.
You may need to send the ExaSAN A08S-PS RAID system to your service provider for maintenance. Always power on the RAID system before the host server to ensure that data on the hard disk drives are properly accessed and displayed correctly.
When a module fails, an audible alert sounds. To turn off
the audible alert, open RAIDGuard X and disable the beeper.
Replacing a Disk
One or multiple hard disk drives may be malfunctioning if you hear three short beeps when the system is powering on. In the event of disk failure, the power/error indicator LED on the front of the disk tray and the corresponding LED light on the front of the RAID system both turn red. To confirm that the source of the beeper alert is disk failure, open RAIDGuard
X and view the status of the hard disk drives. If any hard disk drive shows up as "failed", replace it with the following steps.
The hard disk drives are hot-swappable. They can be
removed and inserted while the RAID system is powered on and operating.
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Before replacing the hard disk, make sure the new disk is
greater or has the same memory capacity than the failed disk.
1. Unlock the rear panel door and pull it open.
2. Push the button on the disk tray to release the handle, and pull the disk tray out.
3. Loosen the screws on the disk tray and slide the hard disk drive away from the connectors to release it.
4. Insert the new hard disk drive into the disk tray, with the connectors facing outward.
5. Slide the connectors into place, and secure the hard disk drive onto the disk tray with four screws.
6. Keep the handle lifted as you insert the disk tray back into the empty slot.
7. Push the handle down to lock the disk tray into place.
8. Close and lock the rear panel.
Controller Maintenance
The controller may be malfunctioning if you hear long beeps with one second pauses in-between when the system is powering on. To confirm the state of the controller, view the controller status in RAIDGuard X. If the controller is the source of the beeper alert, power off the system and contact your service provider for a replacement controller.
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Chapter 7 – Maintenance
When a controller has been removed, the hard disk drives
it controls are not active, and data stored on the hard disk drives is not lost.
Power Supply and Fan Module Maintenance
The power supply or fan module may be malfunctioning if you hear three short beeps when the system is powering on. In the event of power supply failure, the power supply fail indicator LED on the rear of the RAID system also turns red. To confirm which component is malfunctioning, view the power supply and fan module status in RAIDGuard X. Once you have determined the source of the beeper alert, power off the system and contact your service provider for a replacement power supply or fan module.
The power supplies are NOT hot-swappable. Do not
remove or insert power supplies while the RAID system is powered on and operating.
If no replacement is available for a faulty fan module,
power off the RAID system immediately to prevent the system from overheating.
The fan modules are NOT hot-swappable. Do not remove
or insert fan modules while the RAID system is powered on and operating.
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Appendices
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Appendix A – Q&A
Appendix A
QQ && AA
Q1: When turning on the Windows host, “Find no RAID card” appears, how
can this be handled?
Ans: Please make sure the PCIe cable is properly connected to the back of
the host server and RAID system. In Windows, check “Device Manager” to confirm that the correct driver has been installed for the Re-drive card.
Q2: When turning on the MAC host, after entering the GUI and adding a
controller, there is no device listed. How can this be dealt with?
Ans: Please first confirm whether the hardware environment of the RAID
system is functional, and also make certain that the system drivers have been correctly installed. Next, go to "Utilities > System Profiler > Software > Extensions" and check whether the Accusys6xxxx is listed. In order to confirm whether GUI Server Service is running on the system, go to "Utilities > Activity Monitor" and check whether the program name DTRGuiSrv01 is under the program column. If the situation persists after doing the above, please again double check that the hardware environment is not the source of the problem, and reinstall using Mac Installer.
Q3: Why is it that my RAID system has an actual capacity of more than
2 TB, but in windows XP and windows 2000, it will only do a full format of less than 2 TB of capacity? How can this be resolved?
Ans: Since Windows XP 32 bit & Windows 2000 don’t support GPT, so they
can only continue to use MBR (Master Boot Record), and MBR only supports up to 2 TB on one volume. To see more than 2 TB on a single volume in Windows XP or 2000, go to RAIDGuard X, select “Create Array” and set the sector size to 4096 bytes. By doing this, Windows XP will be able to format an MBR volume to greater than 2 TB. However, if sector size is set to 4096 bytes, it can lower the performance a bit.
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Q4: In the Vista & Windows 7 Environment, after having confirmed that the
files on the installation CD have been completely installed, why does it still show “Find no RAID card”?
Ans: Windows Vista has the built-in ability to automatically reduce the
potential of security breaches in the system. It does that by automatically enabling a feature called User Account Control (or UAC for short). When UAC function is enabled, the RAIDGuardX Server can not detect the controller and thus displays the message “Find no RAID card”. To resolve this, you have to disable UAC or run the RAIDGuardX Server “as administrator”.
Vista:
a. Control Panel ¨ User accounts ¨ Change security settings ¨
Deselect “Use User Account Control (UAC) to help protect your computer”.
b. Restart the Computer to turn off the UAC.
Windows 7:
a. Type “MsConfig” in Start Search to start System Configuration,
then go to Tools tab, select Change UAC Settings, then click on Launch button.
b. Slide the slider bar to the lowest value (towards Never Notify),
with description showing Never notify me.
c. Restart the computer to turn off the UAC.
Q5: Why doesn't performance reach the levels it should while testing the
A08S-PS? Why isn’t performance steady enough?
Ans: If performance is unsteady or not good enough, in many cases the HDD
is the cause. Since the A08S-PS is a high efficiency product, there is extreme demand placed on each HDD. As a result, if one of the HDDs has a small performance problem, it could still impact the entire system’s output efficiency.
Q6: Why is it that after my A08S-PS is more than half full, efficiency is
lowered significantly?
Ans: When capacity surpasses one half, efficiency lowers. This is caused by
the HDD itself. As a result of the HDD’s engineering, the more occupied disk space, the lower the read/write efficiency. Since our A08S-PS is a high-efficiency product, when all HDDs are reading/writing and reach full capacity, causing a drop in HDD efficiency, the efficiency decline can also carry over to our A08S-PS.
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Appendix A – Q&A
Q7: When inserting the HDD into my A08S-PS, why does RAIDGuard X
show the HDD mode as Lock?
Ans: When a HDD can be locked, it shows that this hard drive contains
metadata created by the A08S-PS, and shows that it was previously used. To erase the data on the HDD, simply unlock the HDD.
Q8: How can a spare HDD be set-up? Ans: The A08S-PS automatically treats an unused HDD as Globe Spare
HDD. If you want to set a particular HDD as a spare HDD, just make sure you don’t set it as part of an array or JBOD.
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Appendix B
Specifications
CPU
PCI Express One PCIe x 8 PCI One 64-bit PCIX-133 R6 support Yes
Disk
Disk interface SAS / SATAII Disk channel 8 Disk interface chip LSI SAS 1068
Host
Host channel One PCIe x 4
Memory
IOP 81341 800MHz
Memory size
Battery backup Dimensions
Controller board Board PCB thickness 8 bay tower Tower weight
Operating parameters
Operating temperature Operating humidity Storage humidity Storage temperature
Power supply
Input requirements Wattage
512 MB (up to 2 GB) Yes
L217.5 x W136 mm
2.0mm 175 (W) x 352.5 (D) x 394.6 (H) mm
11.12 kg
0oC~40 oC 5%~85%, Non-condensing 5%~95%
-20 oC~70 oC Single power supply
(second power supply optional) 110V~240V, 47 ~ 63Hz 300W x2
Fans
Hot-swappable fan
Noise dBA
36
Turbofan x 2 Boot up < 60 dB, Stable < 45dB
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Appendix C – Contact Us
Appendix C
Contact Us
Taiwan - Headquarters
5F, No.38 Taiyuan St. Jhubei City, Hsinchu County, Taiwan 302,
R.O.C.
TEL: +886-3-5600288
FAX : +886-3-5600299
WEB: www.accusys.com.tw/
SALES: sales@accusys.com.tw
SUPPORT: support@accusys.com.tw
Taiwan - Factory
No.263 Neli Sec. Guanpu Rd., Hsinpu, Hsinchu County, Taiwan 30544,
R.O.C.
TEL: +886-3-5895500
FAX : +886-3-897700
USA
45120 Pawnee Drive, Fremont, CA 94539
Tel: +1-510-661-0800
FAX: +1-510-661-9800
WEB: www.accusys.com/
SALES: maggie@accusys.com.tw
China – Beijing office
No.9A, Tower B, Yingdu Mansion, No.48 Zhichun Street, Haidian
District, Beijing 100098, China
TEL: + 86-10-58734580/81/82/83
FAX: +86-10- 58734585
WEB: http://www.accusys.cn
SALES: sales@accusys.com.cn
SUPPORT : support@accusys.com.cn
FTP: ftp.accusys.com.cn
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China – Accusys Technology, Shanghai
Rm 203, No.678, Kirin Tower, Gubei Road, Changning Area, Shanghai
200336, China
TEL: + 86-21-62708599
FAX: +86-21- 62708580
WEB: http://www.accusys.tw
SALES: stone@accusys.com.cn
Korea
Baegang B/D 5F Shinsa-Dong 666-14 Kangnam-Gu, Seoul, Korea
TEL: +82-6245-9050
FAX: +82-3443-9050
WEB: http://accusys.co.kr/
SALES & SUPPORT: sales@accusys.co.kr
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