Product features and specifications described in this manual are subject to
change without notice.
The manufacturer shall not be liable for any damage, or for the loss of
information resulting from the performance or use of the information contained
herein.
Thank you for choosing an Accusys RAID storage solution. This manual takes
you step by step through the installation and configuration of the RAID system.
PART ONE:Introduction
Chapter 1: Introduces the key features.
Chapter 2: Detailed list of package contents.
Chapter 3: Definition of the RAID system components.
PART TWO: Installation
Chapter 4: Instructions for setting up the RAID system.
PART THREE: Connections
Chapter 5:Instructions for making connections and powering on.
PART FOUR: Status Indicators and BIOS
Chapter 6: Identifying device status with the LED lights and beeper tones.
PART FIVE: Maintenance
Chapter 7: Instructions for identifying and replacing faulty modules.
PART SIX: Appendices
Appendix A: Frequently asked questions and answers.
Appendix B: Technical details of the RAID system.
Appendix C: Contact details of Accusys business units around the world.
Guide to Conventions
Important information that users should be aware of is indicated with the
following icons:
This icon indicates the existence of a potential hazard that
could result in personal injury, damage to your equipment
or loss of data if the safety instruction is not observed.
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Preface
This icon indicates useful tips on getting the most from
your Accusys RAID system.
Important terms, commands and programs are put in Boldface font.
This chapter introduces the features and capabilities
of the ExaSAN A08S-PS.
The ExaSAN A08S-PS is a RAID system that provides superior functionality
and performance for managing your information.
With a Java based GUI, the RAIDGuard X Server and Client software offers
improved functionality and manageability. Using the latest Intel XScale® 64-bit
RISC processor, ExaSAN A08S-PS supports up to 8 x SAS & SATA hard disk
drives, making it ideal for applications that require high storage capacity and
fast access such as video editing, digital surveillance, file servers and shared
storage. Utilization of SAS hard disk drives provides additional performance
advantages in your workstation environment.
External PCI Express technology enables disk arrays to be used in tune with
editing workstation via high-bandwidth, ensuring smooth handling of heavy
loaded and time critical applications such as editing of uncompressed,
multi-stream HD videos or film post-production.
Data protection is one of the key features of ExaSAN A08S-PS. Online
recovery and reallocation protect against disk failure and bad sectors. Disk
scrubbing is available to fix the bad sectors and online data, and parity refresh
protects against data loss caused by media aging.
The RAIDGuard X management software supports the online changing of
RAID functions and quick configuration on any Java enabled platform.
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ExaSAN A08S-PS User’s Manual
Key Features
ExaSAN A08S-PS features the following:
z Multiple RAID levels: 0,1, 0+1, 5, 6, and JBOD
z Up to 4 independent disk arrays
z Supports 8 SAS & SATA drives
z RAID capacity partitioning: up to 16 slices
z Supports up to 64 LUNs
z Variable stripe sizes, up to 256KB
z Supports over-2TB volumes
z Selective initialization method with background initialization
z Online RAID set expansion
z Online RAID level migration
z Controller and Disk Cache Control to optimize read/write performance
z Supports write-back and write-through caching
z Selective and adaptive read/write optimization policies
z Automatic drive insertion/removal detection and fast disk rebuilding
z Online bad block data recovery and reallocation
z Online disk scrubbing with data refresh and parity regeneration
z Disk health monitoring by S.M.A.R.T.
z NVRAM-based transaction log and auto parity resynchronization
z Array roaming and drive traveling with redundant on-disk metadata
z Array recovery to restore RAID configurations
z Dual firmware images for firmware recovery
z Mirror Snapshot for fast backup and restore
z Disk lag proof technology to guarantee disk timely response
z Equalization mode to smooth the performance of sequential I/Os and
reduce fluctuation
z Enclosure components monitoring and control via GUI
z Optimized for multiple-stream video processing
z RoHS compliant
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Chapter 1 – Overview
SAS (Serial Attached SCSI)
The Accusys RAID system is designed for use with the latest SAS hard disk
drives. SAS allows data transfer up to 3 or 6 Gbps, and is backwards
compatible with second-generation SATA drives. SAS offers several high
performance advantages, including speed, I/O frequency, high mean time
before failure (MTBF) and simultaneous support for many users.
SATA (Serial Advanced Technology Attachment)
The Accusys RAID system is designed for use with the latest Serial ATA II
hard disk drives. Serial ATA (often abbreviated as SATA or S-ATA) allows data
transfer up to 3 Gbps and is compatible with older Parallel ATA standards. It
has an additional advantage parallel ATA in that cables are thinner, so airflow
within computer cases is less impeded, and can extend to one meter in length
(against only 40 cm for parallel ATA).
PCI EXPRESS X 4
Developed by Intel in 2004, PCI Express has been developed to match the
speed of CPUs. It provides a serial communications channel that provides up
to 2.5 Gbits/sec in each direction of a pair of wires. The 4 refers to the number
of pairs of wires, therefore allowing a maximum of 10 Gbits/sec transfer.
FIRMWARE
Appropriate firmware must be loaded into the RAID system for it to function.
The Accusys RAID system is shipped with firmware preloaded. Check the
installation CD that came with the package to find a backup firmware copy.
You can also periodically check the vendor’s web site to find the latest
firmware version for use with the RAID system. See ftp.accusys.com.tw for
upgrades.
EFI
The Accusys RAID system contains an internal EFI, which can be used to
configure a RAID array instead of using the RAIDGuard X GUI. The EFI is
accessed as the RAID system boots up and contains all the functionality of the
RAIDGuard X GUI. The BIOS and EFI may be upgraded using the RAIDGuard
X GUI. See ftp.accusys.com.tw for upgrades.
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ExaSAN A08S-PS User’s Manual
Chapter 2
PPaacckkaaggee CCoonntteennttss
This chapter provides a checklist for the package
contents. You will find a detailed list for each model,
as well as other items you will need for installation.
The ExaSAN A08S-PS is shipped with the controller and disk trays installed in
the 8 bay chassis.
The package contents include the following:
z ExaSAN A08S-PS x1
z Disk tray x8
z Installation CD x1
z Quick Start Guide x1
z Re-drive card x1
z Rear panel key x2
z Power cable x1
z Power adapter converter x3
(AU/EU/UK)
z External PCIe x4 cable x1
z Low profile bracket x1
z Screw pack x2
8 Bay ChassisDisk tray (installed) Installation CD
Quick Start Guide Re-drive card Rear Panel Key
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Chapter 2 – Package Contents
Power Cable Power Adapter
Converter
Low profile bracket Screw pack
Optional Items
zBattery Backup Module (BBM) –
the BBM stores the cached data
in the event of power supply
failure.
External PCIe x4 Cable
z Additional power supply –
ensures that the RAID system
remains functional in the event
that one power supply fails.
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ExaSAN A08S-PS User’s Manual
What Else You Need
z SAS or SATA hard disk drives.
z Host server with spare PCIe x4 slot.
z Static grounding strap or electrostatic discharge (ESD) safe work area.
The PCIe slots on some motherboards are for graphics
cards only. Check with the motherboard vendor for
compatibility.
Different RAID levels require different numbers of hard
disk drives. See the RAIDGuard X User's Manual to
determine how many hard disk drives you require.
The hard drives in a RAID should match in size and
speed. All drives in any array should be identical models
with the same firmware versions. The smallest drive will
determine the size of the array.
Many motherboards only come with one PCI Express
interface. Before installation, make sure there is one free.
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Chapter 3 – Your RAID system
Chapter 3
This chapter provides a comprehensive guide to your RAID
system and Re-drive card.
Front
YYoouurr RRAAIIDD ssyysstteemm
No. Name Description
Allows for better air circulation and prevents
1 Cooling vents
the RAID system from overheating.
Indicates the status of the hard disk drives in
Hard drive LED
2
the RAID system. See "LED Lights", page
indicators
26.
3 Power-on button Press to power on/off the system.
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ExaSAN A08S-PS User’s Manual
Rear Panel
No. Name Description
Allows the user to monitor to the hard disk
1 RAID controller
drives from the host server.
2 Terminal port Connects to maintenance equipment.
3 Rear panel Protects the hard disk drives.
Allows for better air circulation and prevents
4 Cooling vents
the RAID system from overheating.
5 Lock Locks and unlocks the rear panel.
Connects to a power cable and power
6 Power supply AC in
source.
7 Power supply 1 300W (100V~240V) power supply 1.
Indicates whether the power supply is
8 Power supply LED
working.
Power supply 2
9
(optional)
10 External PCIe x4 port
14
300W (100V~240V) power supply 2.
Connects to the external PCIe x4 cable and
the host server.
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Chapter 3 – Your RAID system
Open Rear Panel
Disk Mapping
Disk 1
Disk 2
Disk 3
Disk 4
Disk 5
Disk 6
Disk 7
Disk 8
Disk Tray
No. Name Description
Blue light indicates the disk is being
1 Access indicator LED
accessed.
2 Disk tray release buttonPress to release the disk tray handle.
3 Disk tray handle Releases the disk tray from the chassis.
Green light indicates the disk is online.
Power/Error indicator
Orange light indicates disk failure.
4
LED
Red light indicates no disk is detected or
disk failure.
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ExaSAN A08S-PS User’s Manual
Re-drive card
The Re-drive card is installed in the host server, and provides the interface for
managing the RAID system. The Re-drive card is included with this product.
No. Name Description
Connects to the PCIe x4 cable and the RAID
1 External PCIe x4 port
system.
Connects to the motherboard of the host
2 PCIe x4 connector
server.
The Re-drive card has provide Dip Switch configure that
is configure external PCIx4 cable length set, default is 2
Meter cable setting, No1~7 are "On". The10 Meter cable
configure No1~7 are "Off".
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Installation
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ExaSAN A08S-PS User’s Manual
Chapter 4
Installation
This chapter provides instructions for installing
necessary components of the Accusys RAID system,
as well as upgrades you may wish to install to your
system.
Basic Installation
Before your RAID system is ready to be connected and powered on, you must
do the following:
• Install the hard disk drives.
• Install the Re-drive card in the host server.
Pre-installation Notices
Before starting any kind of hardware installation, please
ensure that all power switches have been turned off and
all power cords disconnected to prevent personal injury
and damage to the hardware.
To avoid overheating, the RAID system should be
installed in a well-ventilated area and in such a way that
sufficient airflow is maintained across the card chips.
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Chapter 4 – Installation
Static electricity can damage electronic components. To
guard against such damage:
Work in a static-free environment.
Wear a grounded anti-static wrist strap.
Store uninstalled components in anti-static bags.
Handle PCBs by their edges and avoid touching chips
and connectors.
Operating parameters
Operating temperature: 0°C to 40°C (32°F to 104°F)
Storage temperature: -40°C to 70°C (-40°F to 158°F)
Operating humidity: 5-85%, non-condensing
Storage humidity: 0-95%, non-condensing
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ExaSAN A08S-PS User’s Manual
Installing the Hard Disk Drives
The RAID system is shipped with the disk trays installed in the chassis. Follow
the instructions in this section to install hard disk drives in the disk trays.
To remove the disk tray:
1. Unlock the rear panel door and
pull it open.
2. Push the button on the disk tray
to release the handle, and pull
the disk tray out.
To secure the hard disk drive onto the disk tray:
1. Insert the hard disk drive into the
disk tray, with the connectors
facing outward.
2. Slide the hard disk drive forward
until the connectors align with the
end of the disk tray.
3. Secure the hard disk drive onto
the disk tray with four screws, two
on either side of the disk tray.
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Chapter 4 – Installation
To reinsert the disk tray:
1. Keep the handle lifted as you
insert the disk tray back into the
empty slot.
2. Push the handle down to lock the
disk tray into place.
3. Close and lock the rear panel.
Installing the Re-drive card
The Re-drive card is compatible with PCI Express slots x4, x8, and x16.
Read the pre-installation notices earlier in this chapter
before proceeding.
1. Make sure the host server is
turned off.
2. Open the server case.
3. Remove the blanking plate from
the PCIe slot.
4. Position the connector of the card
over the PCIe slot.
5. Press the connector of the card
gently but firmly into the PCIe slot
until it is correctly and securely
seated.
6. Secure the metal bracket of the
card to the system case with a
screw.
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Connections
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Chapter 5 – Connections
Chapter 5
Connections
This chapter provides instructions for making
connections and powering on your RAID system.
After you have installed the necessary components, your RAID system is
ready to be connected and powered on.
Connecting to the Host Server
zInsert one end of the external
PCIe x4 cable into the external
PCIe x4 port on the back of the
RAID system, and the other
end into the external PCIe x4
port of the Re-drive card.
Do NOT remove the external PCIe x4 cable when in use
as this will cause data loss.
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ExaSAN A08S-PS User’s Manual
Removing the External PCIe x4 Cable
zPut your finger into the ring of
the external PCIe x4 cable
connector and pull gently to
release it.
Do NOT remove the external PCIe x4 cable forcibly in any
other way, as this will damage the cable.
Connecting to a Power Source and Powering On
1. Plug the power cables into
the power socket(s) on the
back of the RAID system,
and connect the other end
to a power source.
2. Press the power switch on
the front of the RAID
system.
Before powering on, make sure the hard disk drives,
controller(s), Re-drive card, external PCIe x4 cable(s),
and power cables are properly installed and connected.
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Status Indicators and BIOS
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Chapter 6
ExaSAN A08S-PS User’s Manua
SSttaattuuss IInnddiiccaattoorrss
This chapter explains how to identify the status of the
ExaSAN A08S-PS with LED lights and beeper
activity.
LED Lights
There are two columns of LEDs on the front panel, which correspond to the
following:
Disk 1 status Disk 1 activity
Disk 2 status Disk 2 activity
Disk 3 status Disk 3 activity
Disk 4 status Disk 4 activity
Disk 5 status Disk 5 activity
Disk 6 status Disk 6 activity
Disk 7 status Disk 7 activity
Disk 8 status Disk 8 activity
LED type LED color Event
Green
Red
Disk status
Amber
Hard disk drive condition is normal during
powered on state.
Hard disk drive condition is abnormal during
powered on state.
Hard disk drive condition is normal and
transitioning (Rebuild/Migrate/Expand).
None No hard disk drive present.
Disk
Blue blinking
Host server is accessing the hard disk drive
(including when transitioning).
activity
None No hard disk drive to be accessed.
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Chapter 6 – Status Indicators
Beeper Activity
Two types of beeper alerts may occur when the system is powered on:
• Long beeps with one second pauses in-between: the controller is
malfunctioning and the host server can not detect the disks in the RAID
system. See “Controller Maintenance”, page 30.
• Three short beeps: the hard drive, fan module or power supply is
malfunctioning and must be replaced. See “Replacing a Disk”, page 29
and “Power Supply and Fan Module Maintenance”, page 31.
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Maintenance
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Chapter 7 – Maintenance
Chapter 7
MMaaiinntteennaannccee
This chapter explains how to identify and replace
faulty modules of your RAID system.
You may need to send the ExaSAN A08S-PS RAID system to your service
provider for maintenance. Always power on the RAID system before the host
server to ensure that data on the hard disk drives are properly accessed and
displayed correctly.
When a module fails, an audible alert sounds. To turn off
the audible alert, open RAIDGuard X and disable the
beeper.
Replacing a Disk
One or multiple hard disk drives may be malfunctioning if you hear three short
beeps when the system is powering on. In the event of disk failure, the
power/error indicator LED on the front of the disk tray and the corresponding
LED light on the front of the RAID system both turn red.
To confirm that the source of the beeper alert is disk failure, open RAIDGuard
X and view the status of the hard disk drives. If any hard disk drive shows up
as "failed", replace it with the following steps.
The hard disk drives are hot-swappable. They can be
removed and inserted while the RAID system is powered
on and operating.
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ExaSAN A08S-PS User’s Manual
Before replacing the hard disk, make sure the new disk is
greater or has the same memory capacity than the failed
disk.
1. Unlock the rear panel door and
pull it open.
2. Push the button on the disk tray
to release the handle, and pull
the disk tray out.
3. Loosen the screws on the disk
tray and slide the hard disk
drive away from the
connectors to release it.
4. Insert the new hard disk drive
into the disk tray, with the
connectors facing outward.
5. Slide the connectors into
place, and secure the hard
disk drive onto the disk tray
with four screws.
6. Keep the handle lifted as you
insert the disk tray back into
the empty slot.
7. Push the handle down to lock
the disk tray into place.
8. Close and lock the rear panel.
Controller Maintenance
The controller may be malfunctioning if you hear long beeps with one second
pauses in-between when the system is powering on.
To confirm the state of the controller, view the controller status in
RAIDGuard X.
If the controller is the source of the beeper alert, power off the system and
contact your service provider for a replacement controller.
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Chapter 7 – Maintenance
When a controller has been removed, the hard disk drives
it controls are not active, and data stored on the hard disk
drives is not lost.
Power Supply and Fan Module Maintenance
The power supply or fan module may be malfunctioning if you hear three short
beeps when the system is powering on. In the event of power supply failure,
the power supply fail indicator LED on the rear of the RAID system also turns
red.
To confirm which component is malfunctioning, view the power supply and fan
module status in RAIDGuard X.
Once you have determined the source of the beeper alert, power off the
system and contact your service provider for a replacement power supply or
fan module.
The power supplies are NOT hot-swappable. Do not
remove or insert power supplies while the RAID system is
powered on and operating.
If no replacement is available for a faulty fan module,
power off the RAID system immediately to prevent the
system from overheating.
The fan modules are NOT hot-swappable. Do not remove
or insert fan modules while the RAID system is powered
on and operating.
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Appendices
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Appendix A – Q&A
Appendix A
QQ && AA
Q1: When turning on the Windows host, “Find no RAID card” appears, how
can this be handled?
Ans: Please make sure the PCIe cable is properly connected to the back of
the host server and RAID system. In Windows, check “Device Manager”
to confirm that the correct driver has been installed for the Re-drive
card.
Q2:When turning on the MAC host, after entering the GUI and adding a
controller, there is no device listed. How can this be dealt with?
Ans: Please first confirm whether the hardware environment of the RAID
system is functional, and also make certain that the system drivers have
been correctly installed. Next, go to "Utilities > System Profiler > Software > Extensions" and check whether the Accusys6xxxx is listed.
In order to confirm whether GUI Server Service is running on the
system, go to "Utilities > Activity Monitor" and check whether the
program name DTRGuiSrv01 is under the program column. If the
situation persists after doing the above, please again double check that
the hardware environment is not the source of the problem, and reinstall
using Mac Installer.
Q3: Why is it that my RAID system has an actual capacity of more than
2 TB, but in windows XP and windows 2000, it will only do a full format
of less than 2 TB of capacity? How can this be resolved?
Ans: Since Windows XP 32 bit & Windows 2000 don’t support GPT, so they
can only continue to use MBR (Master Boot Record), and MBR only
supports up to 2 TB on one volume. To see more than 2 TB on a single
volume in Windows XP or 2000, go to RAIDGuard X, select “Create
Array” and set the sector size to 4096 bytes. By doing this, Windows XP
will be able to format an MBR volume to greater than 2 TB. However, if
sector size is set to 4096 bytes, it can lower the performance a bit.
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ExaSAN A08S-PS User’s Manual
Q4: In the Vista & Windows 7 Environment, after having confirmed that the
files on the installation CD have been completely installed, why does it
still show “Find no RAID card”?
Ans: Windows Vista has the built-in ability to automatically reduce the
potential of security breaches in the system. It does that by
automatically enabling a feature called User Account Control (or UAC
for short). When UAC function is enabled, the RAIDGuardX Server can
not detect the controller and thus displays the message “Find no RAID
card”. To resolve this, you have to disable UAC or run the RAIDGuardX
Server “as administrator”.
Vista:
a. Control Panel ¨ User accounts ¨ Change security settings ¨
Deselect “Use User Account Control (UAC) to help protect your
computer”.
b. Restart the Computer to turn off the UAC.
Windows 7:
a. Type “MsConfig” in Start Search to start System Configuration,
then go to Tools tab, select Change UAC Settings, then click on
Launch button.
b. Slide the slider bar to the lowest value (towards Never Notify),
with description showing Never notify me.
c. Restart the computer to turn off the UAC.
Q5:Why doesn't performance reach the levels it should while testing the
A08S-PS? Why isn’t performance steady enough?
Ans: If performance is unsteady or not good enough, in many cases the HDD
is the cause. Since the A08S-PS is a high efficiency product, there is
extreme demand placed on each HDD. As a result, if one of the HDDs
has a small performance problem, it could still impact the entire
system’s output efficiency.
Q6: Why is it that after my A08S-PS is more than half full, efficiency is
lowered significantly?
Ans: When capacity surpasses one half, efficiency lowers. This is caused by
the HDD itself. As a result of the HDD’s engineering, the more occupied
disk space, the lower the read/write efficiency. Since our A08S-PS is a
high-efficiency product, when all HDDs are reading/writing and reach
full capacity, causing a drop in HDD efficiency, the efficiency decline
can also carry over to our A08S-PS.
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Appendix A – Q&A
Q7: When inserting the HDD into my A08S-PS, why does RAIDGuard X
show the HDD mode as Lock?
Ans: When a HDD can be locked, it shows that this hard drive contains
metadata created by the A08S-PS, and shows that it was previously
used. To erase the data on the HDD, simply unlock the HDD.
Q8: How can a spare HDD be set-up?
Ans: The A08S-PS automatically treats an unused HDD as Globe Spare
HDD. If you want to set a particular HDD as a spare HDD, just make
sure you don’t set it as part of an array or JBOD.
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ExaSAN A08S-PS User’s Manual
Appendix B
Specifications
CPU
PCI Express One PCIe x 8
PCI One 64-bit PCIX-133
R6 support Yes
Disk
Disk interface SAS / SATAII
Disk channel 8
Disk interface chip LSI SAS 1068
Host
Host channel One PCIe x 4
Memory
IOP 81341 800MHz
Memory size
Battery backup
Dimensions
Controller board
Board PCB thickness
8 bay tower
Tower weight
Operating parameters
Operating temperature
Operating humidity
Storage humidity
Storage temperature
Power supply
Input requirements
Wattage
512 MB (up to 2 GB)
Yes
L217.5 x W136 mm
2.0mm
175 (W) x 352.5 (D) x 394.6 (H) mm
11.12 kg
0oC~40 oC
5%~85%, Non-condensing
5%~95%
-20 oC~70 oC
Single power supply
(second power supply optional)
110V~240V, 47 ~ 63Hz
300W x2
Fans
Hot-swappable fan
Noise dBA
36
Turbofan x 2
Boot up < 60 dB, Stable < 45dB
Page 37
Appendix C – Contact Us
Appendix C
Contact Us
Taiwan - Headquarters
•5F, No.38 Taiyuan St. Jhubei City, Hsinchu County, Taiwan 302,
R.O.C.
• TEL: +886-3-5600288
• FAX : +886-3-5600299
• WEB: www.accusys.com.tw/
• SALES: sales@accusys.com.tw
• SUPPORT: support@accusys.com.tw
Taiwan - Factory
•No.263 Neli Sec. Guanpu Rd., Hsinpu, Hsinchu County, Taiwan 30544,