ABUS SHGW10000 operation manual

SHGW10000

Instruction manual

Important notes and F AQs about this product and other products can

be found on the Internet page

www.abus.com/product/SHGW10000

App-Version 1.4.9
Firmware: 040032

Original operating instructio ns in German la ngu age .

Keep for future use!

German

Inauguration

Dear customer, dear customer,
Thank you for purchasing this product.

ABUS Security-Center hereby declares that the gateway SHGW10000 complies with the RED
directive 2014/53/EU. T he gatew ay also meets the requirements of the following EU Di rectives:
EMC Directive 2014/ 30/EU and RoHS Directive 2011/65/EU. The full text of the EU Declaration of
Conformity is available at the following web addresses: www.abus.com/product/SHGW10000

In order to maintai n this condition and ensure safe oper ation, the user m ust observe these oper ating
instructions!

If you have any questions, please contact your specialist trade partner

or contact our customer serv ice:

Mail: ABUS Support, Linker Kreuthweg 5, 86444 Affing, Germany

E-mail: [e-mail]

Phone: [phone]

Hotline opening hours: Mon-Thu: 08 - 17 h; Fri: 08 - 14 h

All contained company names and product nam es are tr ademarks of their respective o wners. A ll r ights
reserved.

Data storage is subject to country-specific data protection guidelines.

Disclaimer

These operating instructions have been prepared with the utmost care. Should you nevertheless
notice any omissions or inaccuracies, please let us know in writing at the above address.

ABUS Security-Center Gm bH accepts no liabili ty whatsoever f or technical and typogra phical errors
and reserves the right to make changes to the product and operating instructions at any time without
prior notice.

ABUS Security-Center shall not be liable or responsible for any direct or indirect consequential
damages in connection w ith the equipment, perform ance and use of this product. No gu arantee is
given for the content of this document.

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Intended Use

Use the device exclusively for the purpose for
which it was built and designed! Any other use is
considered improper!

Declaration of conformity

ABUS Security-Center hereby declares that the
enclosed product(s) comply with the following
guidelines concerning the product(s):
RED Directive 2014/53/EU, EMC Directive
2014/30/EU, Low Voltage Directive 2014/ 35/EU,
RoHS Directive 2011/65/EU. The full text of the
EU Declaration of Conformity is available at the
following Internet address:

www.abus.com/product/Artikelnummer

("Article number" in the link is to be replaced by
the article number of the attached product(s)))
It can also be obtained from the following
address: ABUS Security-Center GmbH & Co.
KG, Linker Kreuthweg 5, 86444 Affing,
GERMANY

Important safety instructions

General informati on

Before using the device for the first time, please
read the following instructions carefully and
observe all warnings even if you are familiar with
electronic devices.

Damage caused by non-compliance with
these safety instructions will void the
warranty. We assume no liability for
consequential damages!

Power supply

Operate this device only with a power source
that supplies the mains voltage specified on the
nameplate. If you are not sure which power
supply you have, contact your power company.
Disconnect the device from the mains power
supply before carrying out any maintenance or
installation work. The device will only be
completely disconnected from the mains if the
power supply unit is removed. In order to avoid
the risk of fire, the mains plug of the device
should always be disconnected from the mains
socket if the device is not to be used for a long er
period of time. Before a storm and / or
thunderstorm with danger of lightning, please
disconnect the device from the power supply or
connect the device to a UPS. Avoid overloading
power sockets, extension cords, and adapters as
this may result in fire or electric shock.

Cord

Always hold all cables by the plug and do not pull
on the cable itself. Never handle the power cord
with wet hands as this may cause a short circuit
or electric shock. Do not place the appliance,
pieces of furniture or other heavy objects on the
cables and ensure that they are not bent,
especially at the plug and at the connection
sockets.
Never tie a knot into a cable or tie it to gether w ith
other cables. All cables should be laid in such a
way that nobody steps on them or is obstructed.
A damaged power cord may cause a fire or
electric shock. Check the power cord from time
to time. Do not modify or tamper with the power
cord or plug. Do not use adapter plugs or
extension cords that do not comply with the
applicable safety standards, or tamper with the
power supply or power cords.

Children

Do not allow electrical appliances to fall into the
hands of children! Never allow children to use
electrical equipment unattended. Children are
not always able to recognize possible dangers
correctly. Small parts can be life-threateni ng if
swallowed. Keep packaging films away from
children. There is a danger of suffocation! This
device should not be handled by children. If used
improperly, springy parts can jump out and
cause injuries (e.g. eyes) to children.

Supervision

The commissioning of monitoring systems may
be prohibited or regulated by law in certain
countries. Before commissioning the plant, the
operator must ensure that the monitoring is
within the legal framework.

safety instructi ons

Installation location Operating
environment

Do not place heavy objects on the device.
The device is not designed for use in room s with
appropriate temperature or humidity (e.g.

bathroom) or with excessive dust. For a precise
99specification, check the technical data of the
individual devices. Ensure that there is always
adequate ventilation, no direct heat sources on
the device, no direct sunlight or strong artificial
light hitting indoor devices, the device is not in
the immediate vicinity of magnetic fields (e.g.
loudspeakers), no open fire sources (e.g. (e.g.
burning candles), contact with splash and drip
water on indoor equipment and aggressive
liquids is avoided, the equipm ent is not operat ed
in the vicinity of water, in particular the
equipment must never be immersed (do not
place objects filled with liquids, e.g. vases or
beverages, on or next to the equipment), no
foreign objects may penetrate, the equipment is
not exposed to strong temperature fluctuations,
as otherwise humidity may condense and lead to
electrical short circuits, the equipment is not
exposed to excessive shocks and vibrations.

Unpack

While unpacking the device, handle it with the
utmost care.

Packaging and packaging aids are recyclable
and should always be recycled.

If the original packaging is damaged, check
the unit first. If the device is damaged, return
it with packaging and inform the delivery
service.

Commissioning

Before initial operation, observe all safety and
operating instructions!

Improper and u n profession al w ork on the
electricity grid or on the house installations
poses a danger not only to yourself but also
to other persons.

Maintenance and care

Disconnect the device from the power
supply for maintenance work or cleaning!

Maintenance

Have all maintenance work carried out by
qualified personnel only. Neve r open the housing
of the device or accessories if this is not
required. The device may only be opened for the
following applications:

 Mounting the device, inserting a storage

medium (SD card or hard disk), accessing

essential functions (reset button or WPS

button)

Cleaning

Clean the housing of the device only w ith a dam p
cloth. Do not use solvents, spirit, thinners or
other aggressive substances:
Gently rub the cotton cloth over the surface until
it is completely dry.

Disposal

Attention: The EU Directive 2012/19/E U
regulates the proper take-back,

treatment and recycling of used
electronic equipment. This symbol means that,
in the interests of environmental protection, the
device must be disposed of at the end of its
service life in accordance with the applicable
statutory regulations and separately from
household and commercial waste. The disposal
of the old appliance can be carried out by m eans
of appropriate official
take-back points in your country. Follow local
regulations when disposing of materials. For
more details about the take-back (also for non­EU countries), contact your local administration.
Through separate collection and

Recycling conserves natural resources and
ensures that when the product is recycled, all
regulations for the protection of health and the
environment are complied with.

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Table of con tents

1. Scope of delivery ................................................................................................................................. 6

2. Description of the hardware ................................................................................................................. 6

3. Description of the hardware functions ................................................................................................. 7

3.1. Status LEDs ................................................................................................................................. 7

3.2. Factory settings / Reset ............................................................................................................... 7

3.2.1. Soft reset (reset button) ......................................................................................................... 7

3.2.2. Configuration Reset (App) ...................................................................................................... 7

3.3. Loudspeakers ............................................................................................................................... 7

4. Installation............................................................................................................................................ 8

5. ABUS Z-Wave One: First Access ........................................................................................................ 8

5.1. Download App .............................................................................................................................. 8

5.2. Add Gateway ................................................................................................................................ 8

5.2.1. Add new gateway ................................................................................................................... 9

5.2.2. Add an existing gateway ........................................................................................................ 9

5.3. Compatibility ................................................................................................................................. 9

6. ABUS Z-Wave One App .................................................................................................................... 10

6.1. Icon language ............................................................................................................................. 10

6.2. Home page ................................................................................................................................. 10

6.2.1. Further settings .................................................................................................................... 10

6.2.2. Info page .............................................................................................................................. 11

6.3. Overview .................................................................................................................................... 11

6.3.1. Push notification ................................................................................................................... 11

6.3.2. Event list ............................................................................................................................... 12

6.4. Device list ................................................................................................................................... 12

6.4.1. Add / Remove ABUS device ................................................................................................ 13

6.4.2. Add / Remove ABUS Smartvest .......................................................................................... 14

6.4.3. Add / Remove device from other manufacturers ................................................................. 16

6.5. Device page ............................................................................................................................... 17

6.5.1. Configuration page .......................................................... Fehler! Textmarke nicht definiert.

6.5.2. Signal Strength Detail View .................................................................................................. 17

6.5.3. Wake-up interval .................................................................................................................. 18

6.6. Room / Group list ....................................................................................................................... 19

6.6.1. Add / remove room ............................................................................................................... 20

6.7. Room page ................................................................................................................................. 21

6.7.1. Heating schedule.................................................................................................................. 21

6.8. Scene list .................................................................................................................................... 22

6.8.1. Add / Remove scene ............................................................................................................ 22

6.8.2. Setting the scene.................................................................................................................. 23

6.8.3. Examples .............................................................................................................................. 24

6.8.4. Special cases and special functions .................................................................................... 25

6.9. Status / Hotkey page .................................................................................................................. 27

6.9.1. Add / remove hotkey ............................................................................................................ 27

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6.9.2. Setting the Hotkey ................................................................................................................ 28

6.10. Device settings ......................................................................................................................... 29

6.10.1. User management .............................................................................................................. 30

7. Firmware update ................................................................................................................................ 31

8. Smartvest Compatibility ..................................................................................................................... 31

8.1.1. Connection between Z -Wave Gateway and Smartvest ....................................................... 31

8.1.2. Synchronized data................................................................................................................ 31

8.1.3. Smartvest device side .......................................................................................................... 33

8.1.4. Smartvest in the scene ......................................................................................................... 33

9. Technical data ................................................................................................................................... 34

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1. Scope of delivery

Gateway ID / Password Card Quick guide Network cables

Power supply 5V / 1.5A (DC plug: 3.5 x 1.35mm)

2. Description of the hardware

1 Z-Wave LED Indicator 2 Network LED Indicator
3 Status LED indicator 4 Reset button
5 Power supply (5V DC / 1A) 6 LAN interface
7 loudspeakers

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3. Description of the hardware functions

3.1. Status LEDs

LED state Description of the

Status LED

Off

Flashing red Gateway connected to power

Off

Network LED

Flashing Blue

Off Normal condition

Z-Wave LED

Flashing Yellow Gateway updates

Gateway not connected to power
Plug in the power supply unit

No network connection available
Connecting the network cable

Network connection available
Active data traffic

3.2. Factory settings / Reset

3.2.1. Soft reset (reset button)

During operation, press the reset butt on on t he b ack of the device for f ive s ec on ds. The gateway the n
restores the default admin access and the default network configuration (DHCP).

3.2.2. Configuration Reset (App)

To completely remove your Z-Wave Gateway configuration, c onnect to th e device us ing the ABU S Z­Wave One App. Open the configuration and select the optio n "Z-Wave f actory settings" in the admin
area.

If this controller is the primary controller for your network, the reset will cause the nodes in your network
to be orphaned, and it will be necess ary to exclud e and re-include all nodes o n the networ k after the
reset. If this contro ller is used as a secondary contro ller on the net work, use this procedure to res et
this controller only if the primary controller of the network is missing or otherwise not functional.

3.3. Loudspeakers

With the help of the integrated loudspeaker, preset warning tones or your own voice recordings can be
addressed and output using scenes or hotkeys.

You can select the function in the "THEN" part of the scene c onfiguration (6.8.4. Special cases and
special functions).

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4. Installation

To set up the gateway for the first time, c onnect the included network cable to your router and the
gateway and power the gateway with the included power supply.

5. ABUS Z-Wave One: First Access

5.1. Downl oa d App

For the first access download the app "ABUS Z-Wave One" from the Google Playstore or Apple
Appstore.

5.2. Add Gateway

Open the app, click on the "+" sign to add a gateway.

Now select whether you want to add a new gateway or an already installed
gateway.

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5.2.1. Add new gateway

Now assign a name to the gateway and enter the ID, user and password.
The ID, User and Password can be filled by scanning the enclosed

Password ID.

Click OK to confirm.

The initial default password for the admin user is empty.
Therefore do not enter a password.

User: admin
Password:

When you connect to the gateway for the first time, you must assign a new
user and password. A connection with the standard data is not possible for
security reasons.

5.2.2. Add an existing gateway

Assign a name to the existing gateway and enter the ID and your user data.

Click OK to confirm.

The password for the admin account must be provided with at
least 6 characters with 2 of 4 character types (upper case
letters / lower case letters / numbers / special characters).

For security reasons, user data can only be changed in the local
network of the gateway, so you can only complete the initial
setup if your smartphone/t ablet is on the same network as the
gateway.

If you have forgotten your access data, you can restore the
default user and password by soft reset.

5.3. Compatibility

The ABUS Z-Wave One App is compatible with the following devices:

• SHGW10000

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6. ABUS Z-Wave One App

6.1. Icon language

The device icons show you a certain status in the following colour variants:

• Dark Blue

o Information (e.g. temperature value)
o "Deactive state" (e.g. radio socket outlet off)

• light blue

o "Active state" (e.g. radio socket on)

6.2. Home page

After successf ully adding your gateway(s), you will fin d them on the home
page. You can connect to the gateway by clicking on it.

You can execute the following additional functions in the overview:

Open the info page

6.2.1. Further settings

If you have activated the other settings, you can perform the following
functions:

Activate / deactivate further settings

Add device

Logging off from the gateway
At the next connection, you must enter the user data again. Do

this for other users for whom you have created your own user
account.

Remove device

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6.2.2. Info page

6.3. Overview

Here you will find the following information:

• Version number of the app

• Storage capacities (not relevant for the gateway)

• Illustrated instructions for the app

• Help for Alexa Voice Command

• Help for Google Home Voice Command

The Google Home voice control skill is currently in certification
and is expected to be officially available by the end of March.

After you have connected to your gateway, you can perform the following
actions:

Back to last page

Enable / disable all push notifications

Open event list

Open device settings (6.10. Device settings)

Open status/hotkey page (6.9. Status / Hotkey page)

device Open device list

space Open room list
scene Open scene list

6.3.1. Push notification

In the overview, the push notifications of the gateway can generally be activated or deactivated. For the
notification of specific events for devices or scenes, the notification for the event must also be activated
on the devices page or in the scene list.

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