Contents
ROYAL Alpha 583cx
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1 Welcome
Before Starting..................................................................................................................................................... 1
What is in the Box? ............................................................................................................................................. 2
Important Phone Numbers ............................................................................................................................. 2
2 Getting Started
Plugging in and Putting in the Batteries .................................................................................................... 3
Installing the Paper Roll.................................................................................................................................... 5
Installing the Barcode Reader ..................................................................................................................... 6
Setting the Date And Time.............................................................................................................................. 7
Programming the Sales Tax ............................................................................................................................ 8
Programming Department Keys ................................................................................................................... 9
3 Getting To Know the Cash Register
Opening and Closing the Customer Display ..........................................................................................10
Using the Mode Key Area ..............................................................................................................................12
Using the Keyboard .........................................................................................................................................13
Using the Cash Drawer ...................................................................................................................................14
Using the Accessory Drawer.........................................................................................................................15
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4 Setting Up Your Cash Register - the Basics
Using the Displays ........................................................................................................................................... 16
The Clerk Display........................................................................................................................................... 17
Setting Alphanumeric Descriptions .......................................................................................................... 17
Alphanumeric Code Chart ......................................................................................................................... 18
Using Single Width Characters................................................................................................................. 20
About Programming Numbers in Logo Messages............................................................................ 20
Using Double Wide Characters ................................................................................................................ 20
Programming a Store Logo or a Commercial Message................................................................... 21
Setting the Commercial Message in the Footer................................................................................. 24
Setting Clerk Numbers and Names ........................................................................................................... 25
Using the Clerk System ............................................................................................................................... 27
Setting the Machine Number ...................................................................................................................... 27
Setting X and Manager Passwords ............................................................................................................ 28
Printing the Quick Start Program Confirmation Report..................................................................... 29
Before Going to Register Mode................................................................................................................... 30
Error Codes ......................................................................................................................................................... 31
Clearing an Error............................................................................................................................................ 31
5 Setting Up Your Cash Register - Advanced
Programming Department Keys................................................................................................................. 34
Setting Standard and Gallonage Mode................................................................................................. 36
Programming Multiple and Single Items ............................................................................................. 36
Programming High Digit Lock-out (HDLO)..........................................................................................36
Programming Tax Status............................................................................................................................ 37
Programming Department Preset Price ............................................................................................... 38
Assigning Department Number Keys .................................................................................................... 38
Programming Department Names......................................................................................................... 39
Programming Scrolling Messages ............................................................................................................. 42
Programming Scrolling Message Display Times................................................................................... 43
Setting the Off Message ............................................................................................................................. 43
Setting the Mode Message........................................................................................................................ 44
Setting the Sales Message Start and Stop Times............................................................................... 44
Setting the Idle Messages .......................................................................................................................... 45
Setting the Amount of Time Letters Appear in the Display........................................................... 46
ii Alpha 583cx User’s Guide
Programming the Credit Keys......................................................................................................................46
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Programming PLU Descriptions..................................................................................................................48
Programming PLUs without a Barcode Reader ..................................................................................48
Programming PLUs with the Barcode Reader.....................................................................................49
Setting the Decimal Points............................................................................................................................50
Setting the Rounding Rates ..........................................................................................................................51
Programming Discounts ................................................................................................................................51
Programming Minus Percentage Discounts........................................................................................51
Programming Coupon Discounts............................................................................................................52
Programming Plus Percentage Add-ons...............................................................................................55
Programming Flag Options...........................................................................................................................56
6 Ringing up Sales and Using Training Mode
Ringing up Sales................................................................................................................................................62
Contents
Ringing up Sales with the Barcode Reader...........................................................................................64
Using Training Mode .......................................................................................................................................64
7 Programming Complex Tax Rates
Setting the Tax Rates.......................................................................................................................................67
8 Running Reports
Running the Program Confirmation Report ...........................................................................................70
Running the Department Confirmation Report ....................................................................................72
Running the PLU Confirmation Report.....................................................................................................72
Running the Department Sales Report.....................................................................................................73
Running Management Reports ...................................................................................................................73
About X Readings ..........................................................................................................................................74
About Z Readings ..........................................................................................................................................74
About Management Reports.....................................................................................................................75
Running a Cash-In-Drawer Report...........................................................................................................75
Running a Clerk Report................................................................................................................................76
Running a Financial Report ........................................................................................................................76
Financial Report Example ...........................................................................................................................77
Running an Hourly Report..........................................................................................................................79
Running PLU Reports....................................................................................................................................80
Alpha 583cx User’s Guide iii
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9 Maintenance and Options
Optional Accessories....................................................................................................................................... 82
Installing a New Paper Roll ........................................................................................................................... 82
Using the Battery System.............................................................................................................................. 83
Ordering Accessories...................................................................................................................................... 85
10 Troubleshooting
Error Codes ......................................................................................................................................................... 86
I Hear an Error Beep...................................................................................................................................... 86
Sec code error appears in PRG, X OR Z modes ................................................................................... 87
If Clerk E12 Displays In REG 1 or REG 2 Modes.................................................................................... 87
PE Printer Error .................................................................................................................................................. 87
The Register Does Not Work at All............................................................................................................. 88
Opening the Drawer When There is no Power...................................................................................... 88
Half System Clear ............................................................................................................................................. 89
Full System Clear .............................................................................................................................................. 89
If Nothing Helps................................................................................................................................................ 89
11 Examples
Sample Receipt .............................................................................................................................................. 92
Transaction Codes ........................................................................................................................................... 93
Adding Tax to a Non-Taxable Department............................................................................................. 94
Cash Sale With Tendering Change ............................................................................................................ 94
Cash Sale Without Tendering Change...................................................................................................... 95
Charge Sale......................................................................................................................................................... 95
Coupon Discount Sale.................................................................................................................................... 96
Credit Return...................................................................................................................................................... 97
Credit Sale........................................................................................................................................................... 97
Dept Shift Key.................................................................................................................................................... 97
Exempting Tax On An Item........................................................................................................................... 98
Exempting Tax on the Entire Sale .............................................................................................................. 98
Gallonage Sales Transaction ........................................................................................................................ 99
Minus Percentage Discount Sale................................................................................................................ 99
Multiplication of a Department Unit Price............................................................................................100
Multiplication Sale .........................................................................................................................................100
Multiplying By A Fraction............................................................................................................................101
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Contents
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No-Sale Function............................................................................................................................................ 101
Overriding a PLU Sale................................................................................................................................... 102
Paid-Out Sale................................................................................................................................................... 102
PLU Sale............................................................................................................................................................. 102
PLU Sale With PLU Description ................................................................................................................. 103
Plus Percentage Sale..................................................................................................................................... 103
Received-On-Account Sale......................................................................................................................... 104
Registering A Department Unit Price ..................................................................................................... 104
Registering A Reference Number ............................................................................................................ 104
Return Sale ....................................................................................................................................................... 105
Split Tendering Sale...................................................................................................................................... 105
Temporarily Overriding a PLU Price........................................................................................................ 106
Use the Error-Correct /Void Key................................................................................................................ 106
Voiding A Coupon Sale................................................................................................................................ 107
Voiding a Department Preset Price......................................................................................................... 107
Voiding a Department Preset with a Coupon Discount ..................................................................108
Voiding a Department Preset with a Minus Percentage Discount ..............................................108
Voiding A Minus Percentage Discount Sale......................................................................................... 109
Voiding a Multiplication of a Department Preset Price.................................................................... 109
Voiding A Multiplication Sale .................................................................................................................... 110
Voiding a PLU Multiplication Sale............................................................................................................ 110
Voiding a PLU Sale......................................................................................................................................... 111
Voiding a PLU Sale with a Coupon Discount .......................................................................................111
Voiding a Plu Sale with a Minus Percentage Discount..................................................................... 112
Voiding a PLU Sale with a Plus Percentage Rate ................................................................................112
Voiding a Plus Percentage Sale................................................................................................................. 113
Voiding A Sale ................................................................................................................................................. 113
A Calculating State Tax Table Codes .............................................................. 114
Calculating Your Tax..................................................................................................................................... 114
Example Tax Chart...................................................................................................................................... 118
The Worksheet............................................................................................................................................. 119
Programming the State Tax....................................................................................................................... 120
Alpha 583cx User’s Guide v
Contents
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B GST/PST System for Canada..........................................................................121
Canadian Tax Programming Example ....................................................................................................121
C Product Information ......................................................................................124
Specifications and Safety ............................................................................................................................124
Safety Notice.................................................................................................................................................... 125
Description Tables .........................................................................................................................................127
Index....................................................................................................................130
vi Alpha 583cx User’s Guide
CHAPTER 1
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Welcome
Congratulations on purchasing your new Royal cash register! This register
is designed to be easy to use, helping you to focus on running your
business.
Before Starting
Before you start using this manual to set up and customize your cash
register, you should know the following.
When you need to press a key, you see a picture of the key you need to
press and the name of the key is in another font. For example:
1 If you are prompted for a Manager Password, type the password number
If you need to type something in the round Number keys area, what you
need to type is shown in a special font. For example:
2 Using the round Number keys, press 444444 and then press the
and then press the Check key. If you did not program a Manager
Password, go to the next step.
Amount Tend Total key.
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Chapter 1: Welcome
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What is in the Box?
Look for and unwrap the following:
• Cash Register
• 1 starter roll of standard thermal paper, Royal Reorder Number 013127
(57.5mm).
• The black Journal spindle in the packing material.
• 4 standard AA (1.5 volt) batteries for the memory back-up system.
• 1 set of keys, consisting of:
• 2 Cash Drawer/Journal Lock keys (515).
• 2 PRG Program keys (427-023).
• 2 REG Register keys (427-024).
• 2 Z keys (427-012).
Important Phone Numbers
If you need help or want to order additional supplies, use the following
contact information.
Customer Service: 1-800-658-8788
Website: www.abcoffice.com
To order items, see Ordering Accessories on page 85.
2 Alpha 583cx User’s Guide
CHAPTER 2
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Getting Started
Setting up your cash register consists of the following steps:
• Plugging in and Putting in the Batteries
• Installing the Paper Roll
• Setting the Date And Time
• Programming the Sales Tax
• Setting at least 2 Department Keys
Do all the steps to make sure you have your cash register set up correctly.
When you are done with this chapter, see the chapter called Getting To
Know the Cash Register, starting on page 10 and the chapter called Setting
Up Your Cash Register - the Basics, starting on page 16 for more
information about your cash register.
Plugging in and Putting in the Batteries
Make sure that you plug the cash register into the electrical outlet before
you put in the batteries.
Caution
If you put the batteries in first, they can damage the cash register.
Do not use this cash register outdoors in the rain or near any source of
liquid.
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Chapter 2: Getting Started
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To get the cash register ready to use
1 Remove the cash register and the parts from the box. Store the box and
packing material in a safe, dry place. If you need to move the register in
the future, you can put it back in the box.
2 Remove the tape holding the parts of the cash register in place. For
example, there may be tape on the back of the Journal Compartment
Cover.
3 Put the register on a hard, level surface, away from rain and spilled
drinks. A hard level surface makes it easier for the cash drawer to go in
and out smoothly.
Do not put the register on a porous surface. Depending on the surface or
any cleaning solution used on the surface, the rubber feet may leave
marks on the surface. Do not place the register on any valuable surface,
such as antique or fine wood tables, desks, and so on.
4 Plug the cash register into a standard three-hole electrical wall outlet.
(115-120 volt, 60 hertz). Make sure the electrical cord is not going to get
tripped over or accidentally pulled from the electrical outlet.
Put the cash register on an electrical circuit with no other electrical
device or appliance. Other appliances can overload the circuit or cause
electrical interference with the cash register. It is best that you use a
circuit without other appliances already on it.
5 Install the memory backup batteries.
• Open the Journal Compartment cover.
Unlock the compartment cover with the
Cash Drawer/Journal Lock key #515. Grip
the left side of the journal cover and gently
pull upward. Remove the cover and put it
aside.
• Remove the battery cover, located in the
rear left section of the compartment. Press
the indentation at the bottom of the cover
and slide up. See the graphic to the right
for details.
• Put the batteries in the slots. Make sure
that the positive and negative ends are in
the right place. The batteries have a little
plus (positive) and minus (negative) sign
on each end to help you.
Press
here
and
slide up
• Replace the battery cover by sliding it
back down into position.
6 Now you are ready to put the paper in the cash register and set the time
and the date. See the next section for more information.
4 Alpha 583cx User’s Guide
Installing the Paper Roll
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Your cash register has a thermal printer that prints receipts for the
customer or a journal tape. You can use 2¼ inch (57.5 mm) wide standard
thermal register paper.
To install the paper roll
1 Insert the PRG key and turn it to either REG1 or REG2.
• If you need a customer receipt, turn the Mode key to the REG1
position.
• If you do not need a customer receipt, turn the mode key to the REG2
position.
2 Unlock and open the Journal Compartment Cover. Grip the left side of
the cover and gently pull upward. Remove the Journal Compartment
Cover and set aside.
3 Remove the Journal
Takeup spindle.
Place the paper roll
in the little round
area at the bottom
of the compartment.
Make sure the
paper feeds out
from the bottom of
the roll, towards the
front of the cash
register.
Installing the Paper Roll
4 Grab the small handle on the right
of the print roller. Push the little
handle towards the back of the cash
register and raise the roller bar up.
5 Lay the end of the paper across the
printer as shown. Move the print
roller down onto the paper and
snap into place. Make sure both
sides are snapped down.
• Press the Feed key until the paper
catches and moves through the printer.
6 Do one of the following:
Alpha 583cx User’s Guide 5
Handle
Chapter 2: Getting Started
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• If you do not need to print receipts:
Place the black plastic Journal Takeup
spindle on its grooves above the Battery
compartment. The spindle sits above the
paper roll. Press the Feed key to move
the paper through the printer about 10-12
inches. Push the paper through one of
the narrow openings in the center of the
Journal Takeup spindle. Press the Feed
key until the paper catches and begins to
wind securely around the Journal Takeup
spindle. Replace the Journal
Compartment Cover.
• If you want to print receipts:
Put the customer receipt paper in the
receipt window of the Journal
Compartment Cover. Make sure you get
the paper in the little guides in the
window. Use the Cash Drawer/Journal
Lock key #515 to lock it.
Installing the Barcode Reader
Your cash register optionally comes with a barcode reader. It allows you
to scan items with a UPC symbols, instead of using the keyboard to type
the PLU number. If you want to order the barcode reader, contact Royal.
The barcode reader plugs into the port on the lower right side of the cash
register. Use the directions below to install it.
To install and program the barcode reader
1 Unpack the reader from the box.
2 Turn the Mode key to OFF.
3 Locate the port for the scanner on
the lower right side of the cash
register. Plug the reader into the
port.
4 Now you can program the barcode
reader so that you can scan UPC
symbols to ring up items. For
specifics, see Programming PLUs with the Barcode Reader on page 49.
6 Alpha 583cx User’s Guide
Setting the Date And Time
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The date changes every day and prints in the month-day-year format. You
can prevent the date from printing on the transaction receipts. The date
format can also be changed to print day-month-year. For more
information, see Programming Flag Options on page 56.
You can set the cash register so that it does not print the time on receipts.
For more information, see Programming Flag Options on page 56.
The time can print in either the 12 or 24 hour (military time) format. The
default setting is to print in the 12 hour format, which is normally used. To
change to the 24 hour format, see Programming Flag Options on page 56.
Reminder
When you set the time, you need to type the time in a 24 hour format. To
convert the current time to a 24 hour format, add the number 12 to every
hour after 12 noon. For example: 1:15 P.M. programs as 1315. 8:20 A.M.
programs as 0820.
Setting the Date And Time
To set the date
Example 1: To program June 30, 2002
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 In the round Number keys area, press 063002 and then press the
#/ST/NS key.
To set the time
Example 2: To program 9:45 P.M.
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 In the round Number keys area, press 2145 and then press the Qty/Date
key.
Alpha 583cx User’s Guide 7
Chapter 2: Getting Started
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Programming the Sales Tax
Now you need to program the sales tax for your area. If you do not know
your sales tax rate, contact your local government office.
Tip
You must press at least 4 digits in step 4.
Note
If you make a mistake or you hear an error beep, press Clear and start over
with Step 3.
Example 3: To program a sales tax rate of 6%
1 Find your sales tax rate. You may need to contact your local government
office.
2 Put the PRG key in the Mode key slot and turn it to the PRG position.
3 In the round Number keys area, press 1 and then press the Tax 1 key.
4 Press 6000 and press the Amount Tend Total key. Your sales tax is
programmed.
To program other tax rates, in Step 4, press the following:
Table 1 Additional tax rate programming
For this tax rate... Press these keys...
7. 7 5 % 7750
5.5% 5500
10.5% 10500
For more advanced tax rate programming, see Programming Complex
Tax Rates on page 66.
8 Alpha 583cx User’s Guide
Programming Department Keys
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You are done with the basic programming of your cash register. After you
program at least 2 department keys, you are ready to use the cash register,
if you do not want to use any of the other features.
For more information about the other features of your cash register, see
Setting Up Your Cash Register - the Basics on page 16 and Setting Up Your
Cash Register - Advanced on page 33.
To program Department 1 as taxable with no preset price and no description
1 Using the round Number keys, press 00001 and press the
Subtotal/w/Tax key.
2 Using the round Number keys, press 0 and press the Dept 1 key.
3 Press the Amount Tend/Total key. The department information is saved
in the cash register.
To program Department 2 as non-taxable with no preset price and no
description
1 Using the round Number keys, press 00000 and press the
Subtotal/w/Tax key.
Programming Department Keys
2 Using the round Number keys, press 0 and press the Dept 2 key.
3 Press the Amount Tend/Total key. The department information is saved
in the cash register.
For more information about programming department keys, see
Programming Department Keys on page 34.
Alpha 583cx User’s Guide 9
CHAPTER 3
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Getting To Know the Cash Register
This chapter shows you the basics of using your cash register after you set
it up. If you have not yet set up your cash register, see the Quick Start
sheet that came in the box with your cash register or Getting Started on
page 3.
Opening and Closing the Customer Display
You can open and rotate the customer display so customers can see what
is happening. When you move the register or store it, close the display so
it doesn’t get damaged.
Your cash register has 1 display line:
• 1 line that shows letters and numbers (Alphanumeric)
The Alphanumeric display shows 10 digits for character descriptions in
both register and programming modes. It also shows numbers.
To open and close the display
1 To open the rear customer display, pull up and rotate to view from any
direction.
2 To close, turn the display to face the rear of the machine and press down.
The following codes can appear in the display:
Alpha 583cx User’s Guide
Opening and Closing the Customer Display
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Table 2 Codes and words that can appear in the display
This code... Appears when...
: the -%/RA key registers a percent discount amount. Also
appears in the Customer Display.
= the Charge, Check, Amou n t Ten d Tot a l keys are pressed.
Also appears in the Customer Display.
ADD ON the +%/PO key registers a plus percentage amount. *
CASH the Amoun t Ten d Tota l key finalizes a cash sale. *
CHANGE or C change is due. *
CHARGE the Charge key finalizes a sale. *
CHECK the Check key finalizes a sale. *
CLERK ERR
or
CLERK E12
COUPON the -/CPN key is pressed. *
DISCOUNT the -%/RA key registers a percent discount amount. *
ERROR an incorrect key is pressed. Press the Clear key to clear.
NO SALE the #/ST/NS key is pressed. *
NON TAX the Non Tax key is pressed.
P you are in the middle of a programming step. Also appears
PE if an error is detected in the printer.
P-O the +%/PO key is used for a paid out function. *
R-A the -%/RA key is used for a received on account function. *
REFUND the Return key is pressed. *
SEC CODE a manager password is programmed. When this appears,
clerk numbers have been programmed and the clerk system
is active. When this appears, the clerk number must be
entered.
in the Customer Display.
you must enter the password.
SUBTTL the Subtotal w/Tax or #ST/NS key is pressed. *
TAX 1/TAX 2 the TAX 1 or TAX 2 key is pressed.
VOID/CORR the Voi d key is operated. *
* also prints on the receipt or journal tape.
When ringing up sales, the department number or PLU number can also
appear. If a description or name has been programmed, this description
also appears.
Alpha 583cx User’s Guide 11
Chapter 3: Getting To Know the Cash Register
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Using the Mode Key Area
The Mode key area allows you to do the following.
Table 3 Mode key settings
This setting... Does this...
• PRG Programs the cash register and sets the cash register to
Training mode. Use the key marked PRG.
• OFF Turns the cash register off. It also electronically locks
the cash drawer. All keys do this.
• REG1 Prints just receipts, does not print a journal tape in the
cash register. All keys do this.
• REG2 Prints just a journal tape in the cash register, does not
print a receipt. All keys do this.
• X Lets you read all transaction totals without clearing any
totals. This is useful for mid day reports. Use the key
marked Z.
• Z Lets you read all transaction totals and clears all
transaction totals to zero, except the end of day, or close
of day, totals. Use the key marked Z.
If you need to keep the register plugged in when you are not using it, turn
the Mode key to the OFF position. The keyboard will not work and the
cash drawer is electronically locked. A small amount of power maintains
the program and transaction data totals.
• For more information about programming the cash register, see Setting
Up Your Cash Register - the Basics on page 16 and Setting Up Your Cash
Register - Advanced on page 33.
• For more information about using the cash register to ring up sales, see
Ringing up Sales and Using Training Mode on page 62.
• For more information about running reports, see Running Reports on
page 70.
12 Alpha 583cx User’s Guide
Using the Keyboard
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The keyboard on your cash register looks like the following:
Mode key area
Using the Keyboard
Round number keys
Department keys and
letters for programming
Tota l key
opens cash drawer
To use the keyboard, do the following:
• To use the cash register, put the key marked
REG in the Mode key hole and turn to Reg1 or
Reg 2. Now you can press the round Number
keys and Department keys to ring up a sale. For
more information about ringing up sales, see
Ringing up Sales and Using Training Mode on
page 62.
• To program the cash register, put the key marked
PRG in the Mode key slot and turn to PRG. For
more information about programming the cash
register, see Setting Up Your Cash Register - the
Basics on page 16 and Setting Up Your Cash Register - Advanced on
page 33.
Alpha 583cx User’s Guide 13
Chapter 3: Getting To Know the Cash Register
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Using the Cash Drawer
The cash drawer is where you put the money after you ring up a sale. The
cash drawer has slots for putting paper bills and a tray for coins. You can
store paper items such as checks and charge slips under the removable
coin tray.
When you ring up a sale, the cash drawer automatically opens so you can
make change and put money away. You can also open the cash drawer
without making a sale. This is handy if you need to make change for
someone or forgot to put something away.
The cash drawer locks in 2 different ways. Locking the cash drawer is a
good idea if you need to leave the cash register.
• The cash drawer automatically locks electronically when you move the
register key to the Off position. Remember to take the register key out if
you are leaving the register. The emergency open lever will still open the
cash drawer when it is electronically locked.
• You can also use the 515 key to mechanically lock the cash drawer. If you
lock the cash drawer this way, you must have the key to open it again.
Even the emergency open lever will not open the cash drawer. when it is
locked with the key.
Important
If the cash drawer will not open, see if the lock on the cash drawer is turned
to the right. If it is, the drawer is locked with the 515 key. You need the key to
unlock the cash drawer. If the key is lost or locked in the cash drawer,
contact Royal.
To open the cash drawer after a sale
1 When you are done ringing up a sale, press the Amount Tend Total key
at the bottom right of the keyboard. The cash drawer opens. You can
make change and put the money in the drawer.
2 When you are done, push the cash drawer closed.
To open the cash drawer without making a sale
1 Press the #/ST/NS key at the bottom right of the keyboard. The cash
drawer opens and a No Sale receipt prints.
2 When you are done, push the cash drawer closed.
To lock and unlock the cash drawer using the key
1 Using the small key labeled 515, put the key in the lock in the front of the
cash drawer.
14 Alpha 583cx User’s Guide
Using the Accessory Drawer
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2 To lock the cash drawer, turn the key to the right and remove the key
from the lock.
3 To unlock the cash drawer, turn the key to the left and remove the key
from the lock.
To open the cash drawer using the emergency lever
1 With your hands on the cash drawer, carefully tip the front of the register
up. Underneath the cash register, toward the back of the register, you see
a small lever.
2 Push the lever in the only direction it will move. The cash drawer opens.
If the cash drawer will not open, make sure it is not locked with the 515
Drawer key.
Using the Accessory Drawer
Your cash register has a small drawer above the cash drawer. The
Accessory drawer can be opened at any time by anyone. It is a good place
to put things like pens, pencils, and note pads.
Because anyone can open the drawer, it is not a good idea to put checks or
charge slips in it. You should put those in the cash drawer, under the coin
drawer.
Make sure that you never put anything valuable in the Accessory drawer.
Alpha 583cx User’s Guide 15
CHAPTER 4
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Setting Up Your Cash Register - the
Basics
This chapter includes explanations for setting:
• Messages on the display and on receipts
• Setting clerk numbers
• Setting machine numbers
• Setting clerk and manager passwords
• Clearing error codes
Using the Displays
Your cash register includes two displays: 1 for the clerk and 1 for the
customer. The displays feature large, easy to read fluorescent digits for
easy viewing.
Alpha 583cx User’s Guide
The Clerk Display
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When ringing up sales, you see the department number or PLU number
on the clerk display.
For information about all the messages that can appear on the display and
how to open and close the display, see Opening and Closing the Customer
Display on page 10.
Setting Alphanumeric Descriptions
You can program a custom logo and message, clerk names, departments,
and item descriptions. These text messages and descriptions appear on the
receipt.
When you are programming the alpha
descriptions for Departments, PLUs, Clerks,
the Store Name/Logo Message, use the
Alpha Keyboard.
Setting Alphanumeric Descriptions
Note
Only capital letters of the alphabet are on the
Alpha Keyboard. You can use lower case
letters. See Alphanumeric Code Chart on
page 18.
The department keys are clearly labeled
with all the letters needed to program these
descriptions. When you are programming
alpha descriptions, use the department keys
to spell out the words you want.
To use the letters in the white part of the Department keys, simply press
the Department key.
To use the letters in the lower green area of the keys, press the Dept Shift
key and then press the key with the letter you want.
You might need certain symbols or lower case characters that are not
found on the Alpha Keyboard. For example, if you require a space
between words, or if you need the / symbol, or the - symbol, see the
Alphanumeric Code Chart shown in the next section.
Important
If you enter the wrong character, press the Vo id key to backspace and delete
that character. Now you can continue.
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Alphanumeric Code Chart
Other characters are also available. Use the tables in this section to help
you find the ones you need.
Use this table for lower case letters and numbers.
Table 4 Letters and numbers
Code
Character
Space 00 s 20
Wide Character 01 t 21
a 02 u 22
b 03 v 23
c 04 w 24
d 05 x 25
e 06 y 26
f 07 z 27
g 08
h 09 Numbers
i 10 0 30
j 11 1 31
k 12 2 32
Number Character
Code
Number
l 13 3 33
m 14 4 34
n 15 5 34
o 16 6 36
p 17 7 37
q 18 8 38
r 19 9 39
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Setting Alphanumeric Descriptions
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Use this table for punctuation and foreign characters.
Table 5 Special Characters and Punctuation
Code
Character
¡ 80 ? 28
¿ 81 ! 29
á 82 @ 40
é 83 / 67
í 84 : 68
ó 85 # 69
ú 86 & 70
Ä 93 % 71
Ü 94 $ 72
Ö 95 ,
Ï 96 ( 74
Number Character
(comma)
Code
Number
73
ü 97 ) 75
Ñ 98 * 76
ñ 99 + 77
- 78
.
(period)
;
(semi colon)
> 88
‘
(apostrophe)
“ 90
< 91
= 92
79
87
89
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Using Single Width Characters
The following describes the maximum number of characters that can be
programmed for each item description in single width.
• Department 12 Characters
• PLU 12 Characters
• Clerk Name 24 Characters
• Store Logo/message 5 Lines (24 characters each)
To make a space to separate words, press the round Number 0 key twice or
press the round Number 00 key one time.
• For double wide characters, see Using Double Wide Characters.
• For programming department keys, see Programming Department Keys
on page 34.
• For programming PLUs, see Programming PLU Descriptions on
page 48.
• For programming Clerk names and numbers, see Setting Clerk Numbers
and Names on page 25.
About Programming Numbers in Logo Messages
If you need to print numbers, you must enter the numbers using the
Alphanumeric Code Chart. For example, for the telephone number
999-555-1212, the number 9 is programmed using the character code
39, the number 5 is programmed using the code 35, and so on.
Using Double Wide Characters
For extra emphasis, you can program double wide characters for a specific
character or a line of characters.
Normal Size Double Wide
20 Alpha 583cx User’s Guide
Setting Alphanumeric Descriptions
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If you use double wide characters, the maximum number of characters
you can use is cut in half.
• Department 6 characters
• PLU 6 characters
• Clerk Name 12 characters
• Store Logo/Message 5 lines, 12 characters each
• Commercial (Footer)
5 lines, 12 characters each
Message
To make a character print extra wide, you must use the double width code
01 before each character as you type in the description.
Programming a Store Logo or a Commercial Message
You can specify a store header to print on customer receipts. The header
can be a maximum of 5 lines. Each line can have 24 characters in single
width or 12 characters in double width.
YOUR RECEIPT
THANK YOU
is the default printout for the header
Make a copy of the blank Store Logo Worksheet below for future changes
or revisions to your logo.
Store Logo Worksheet
Use this worksheet to make your logo and message. Make a copy of the
blank worksheet before you start, in case you make a mistake or change
your mind.
Line 1
Line 2
Line 3
Line 4
Line 5
Note
If you enter the wrong character, press the Vo id key to backspace and delete
that character and then continue.
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Before programming your logo or message
1 Write out your store name and the logo message you want to program.
2 After writing out your message, count the number of characters on each
line. The following example shows a message and the letter count,
including spaces.
INTERNATIONAL COFFEES 21
999-555-1212 12
222 EAST MAIN STREET 20
OPEN 7AM TO 6PM 15
COFFEES OF THE WORLD 20
3 Complete the chart, filling in extra unused characters with blank spaces.
Line 1
Line 2
Line 3
Line 4
Line 5
INTERNATIONAL COFFEE
999-555-1212
222 EAST MAIN STREET
OPEN 7AM TO 6PM
COFFEES OF THE WORLD
In the example, blank spaces are added at the beginning and end of each
line so the message is centered.
Remember, you can make the characters double width but you can only
use half the total number of characters if you do this. For example, if you
want Coffee to be double wide, you need 12 spaces. For more
information about double wide characters, see Using Double Wide
Characters on page 20.
You can also use characters other than those on the Department keys,
such as numbers, punctuation, and international letters. See the
Alphanumeric Code Chart on page 18.
This is an example of a programmed Store Logo:
INTERNATIONAL COFFEES
222 EAST MAIN STREET
COFFEES OF THE WORLD
To make a space to separate words, press the 0 key twice or press the 00
key one time.
22 Alpha 583cx User’s Guide
999-555-1212
OPEN 7AM TO 6PM
Setting Alphanumeric Descriptions
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Note
If you enter the wrong character, press the Vo id key to backspace and delete
that character and then continue.
To program your logo
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 For the 1st line, do the following:
• Using the round Number keys area, press 31.
• Press the Return key. The Logo line 1 appears on the display.
• Enter the 1st line of the logo, up to 24 characters and then press the
Check key.
4 If you want a 2nd line, do the following:
• Using the round Number keys area, press 32.
• Press the Return key. Logo line 2 appears on the display.
• Enter the 2nd line of the logo, up to 24 characters and then press the
Check key.
5 If you want a 3rd line, do the following:
• Using the round Number keys area, press 33.
• Press the Return key. Logo line 3 appears on the display.
• Enter the 3rd line of the logo, up to 24 characters and then press the
Check key.
6 If you want a 4th line, do the following:
• Using the round Number keys area, press 34.
• Press the Return key. Logo line 4 appears on the display.
• Enter the 4th line of the logo, up to 24 characters and then press the
Check key.
7 If you want a 5th line, do the following:
• Using the round Number keys area, press 35.
8 When you are done, turn the Mode key to Off.
Alpha 583cx User’s Guide 23
• Press the Return key. Logo line 5 appears on the display.
• Enter the 5th line of the logo, up to 24 characters and then press the
Check key.
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Setting the Commercial Message in the Footer
You can also program a message that automatically prints at the bottom of
the receipt. For example, you can list your hours of operation or a special
promotion at the bottom of every receipt.
The Commercial message can have up to 5 lines. Each line can have 24
characters in single width or 12 characters in double width. For more
information about double-width messages, see Using Double Wide
Characters on page 20.
For example, the message at the bottom of the receipt can say:
TUESDAY IS 10% OFF DAY!
STOCK UP AND SAVE
Use the worksheet on page 21 to plan your message before you start.
Note
If you enter the wrong character, press the Void key to backspace and delete
that character and then continue.
To program your commercial message
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 For the 1st line, do the following:
• Using the round Number keys area, press 71.
• Press the Return key. The Footer line 1 appears on the display.
• Enter the 1st line of the logo, up to 24 characters and then press the
Check key.
4 If you want a 2nd line, do the following:
• Using the round Number keys area, press 72.
• Press the Return key. Footer line 2 appears on the display.
• Enter the 2nd line of the logo, up to 24 characters and then press the
Check key.
5 If you want a 3rd line, do the following:
• Using the round Number keys area, press 73.
• Press the Return key. Footer line 3 appears on the display.
• Enter the 3rd line of the logo, up to 24 characters and then press the
Check key.
24 Alpha 583cx User’s Guide
6 If you want a 4th line, do the following:
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• Using the round Number keys area, press 74.
• Press the Return key. Footer line 4 appears on the display.
• Enter the 4th line of the logo, up to 24 characters and then press the
Check key.
7 If you want a 5th line, do the following:
• Using the round Number keys area, press 75.
• Press the Return key. Footer line 5 appears on the display.
• Enter the 5th line of the logo, up to 24 characters and then press the
Check key.
8 When you are done, turn the Mode key to Off.
Setting Clerk Numbers and Names
You can program and assign up to 26 Clerk Numbers so you can monitor
sales by individual employees. Each clerk number can also be assigned a
24 character name.
Setting Clerk Numbers and Names
The Clerk Numbers are used in the register modes REG1 and REG2 only.
To see the sales totals for each clerk, a Clerk Report is available in both the
X and Z modes.
You can spell names by using department keys. For more information, see
Setting Alphanumeric Descriptions on page 17.
Note
When entering the clerk passwords, they appear as asterisks **** on the
displays for extra security.
After you specify Clerk Number and Names, you must set a flag option so
that clerks must enter their clerk number before every transaction. For
more information, see Programming Flag Options on page 56. If you do
not set the flag option to turn on Clerk Numbers, all transactions listed on
reports and receipts will appear under Clerk 1.
After you are done programming clerk numbers, you can check your
results. See Printing the Quick Start Program Confirmation Report on
page 29.
Note
If you make a mistake while you are programming the Clerk Numbers, press
the Clear key and begin again with Step 3.
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To set clerk numbers
Example 4: For Clerk #1, Security number is 234
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 444444 and then press the
Amount Tend Total key. The letter C appears in the Customer Display
and Clerk Pass appears in the clerk display until Step 6 is complete.
4 Using the round Number keys, press 1 for Clerk #1 and then press 234
for the Security number and press the Clerk key.
5 Repeat Step 4 for adding Clerks 2 through 26.
6 When you are done programming Clerk Numbers, press the Clear key.
7 Before you can use Clerk Numbers, you must activate the Clerk System
by selecting Option #1 on Flag 12. Do the following:
Press 121 and then press the Voi d key.
To program a clerk name
Example 5: For Clerk #1, program name as Sally Smith
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 1 for Clerk #1 and then press the
Return key.
4 To program a name, press the Department keys or the Alphanumeric
Code Chart, as needed. For an explanation of how to use the
Department keys to spell words, see Setting Alphanumeric Descriptions
on page 17. Remember, the Department Shift key lets you use the letters
in the lower green section on the Department keys. To make a space to
separate words, press the 0 key twice or press the 00 key one time.
5 Press the Check key when you are done.
To use clerk numbers
Example 6: Clerk #1 has a passcode of 234
1 Put the PRG key in the Mode key slot and turn it to either the REG1 or
REG2 position.
2 Using the round Number keys, press 1, then press the Clerk key. Press
234 and then press the Check key.
26 Alpha 583cx User’s Guide
3 The first 2 digits of the display show the Clerk Number when entered
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and the display shows the Clerk Name. The cash register is now ready
for operation.
Using the Clerk System
If you see the message CLERK E12, RE-CLERK#, or CLERK ERR in the
display and you hear the error beep, clerk numbers are programmed and
the clerk system is active.
To use the Clerk System
1 Press the Clear key to clear the error condition and then enter a clerk
number and press Clerk.
2 If you programmed a clerk security code, enter the clerk number and
then press the Clerk key. Using the round Number keys, press the three
digit security code and then press the Check key.
Setting the Machine Number
Setting the Machine Number
You can assign your cash register its own number. This is useful if you
have several cash registers and want to track which one creates which
receipts and transactions.
The machine number prints on all receipts/journal records, and
management reports. The machine number can be up to 4 digits long.
After you are done programming the machine number, you can check
your results. See Printing the Quick Start Program Confirmation Report
on page 29.
To set the machine number
Example 7: Program the cash register number to 1234
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 1234 and then press the +%/PO
key.
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Setting X and Manager Passwords
Two Manager Passwords are available for added security:
• one password to go to the PRG and Z modes
• one password to go to the X mode.
Important
The Manager Password cannot be 0000 (zeros). The cash register will not
accept this password.
Caution
Write your passwords down in a safe place. If you forget the passwords,
you must do a Full System Clear procedure. A Full System Clear erases all
transaction information and programming. For details on the Full System
Clear, see Full System Clear on page 89.
After you program a password, you must use it every time you go to the
program mode or before every X or Z readings, depending on which you
set the password for.
When you enter a password, it appears as asterisks **** on the displays for
extra security.
To set manager passwords
Example 8: To set the X password as 1212
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 Using the round Number keys, press 222222, and then press the
Amount Tend Total key. The X PASS prompt and the letter P appears
until you complete step 3.
3 Using the round Number keys, press 1212 and then press the Non Tax
key.
Example 9: If the PRG/Z password is 1313
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 Using the round Number keys, press 111111 and press the Amount
Tend Total key. The PASS prompt and the letter P appears until you
complete step 3.
3 Using the round Number keys, press 1313 and press the Non Tax key.
To use manager passwords
Example 10: Go to the X mode, using the Manager Password 1212
1 Put the PRG key in the Mode key slot and turn it to the X position.
28 Alpha 583cx User’s Guide
Printing the Quick Start Program Confirmation Report
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2 Using the round Number keys, press 1212 and then press the Check key.
3 You are now ready to run an X Report.
Example 11: Go to the PRG or Z modes, using the Manager Password 1313
1 Put the PRG key in the Mode key slot and turn it to the PRG or Z
position.
2 Using the round Number keys, press 1313 and then press the Check key.
3 You are now ready to program or take any reports based on your
selection in the first step.
Printing the Quick Start Program Confirmation Report
Now that basic programming is complete, check your results with a Quick
Start Program Confirmation Report.
If you made a mistake during programming, repeat only the step in
question. For example, if only the tax rate is incorrect, just re-program the
tax—you do not need to re-set the time, date, and so on.
To print the Quick Start Program Confirmation Report
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 Using the round Number keys, press 999999 and then press the
Amount Tend Total key.
3 After the Program Confirmation Report prints, press the Feed key to
advance the complete report out of the cash register.
See the next page for an example of this report.
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Your tape looks similar to the example Program Confirmation Report
shown below.
The Date, Time, Tax Rate and Department Status shows the information
based upon your input.
For more details of the symbols printed in the Program Confirmation
Report, see Running Reports on page 70.
Before Going to Register Mode
Your cash register offers many other features not covered in this chapter.
Other options are covered in the chapter called Setting Up Your Cash
Register - Advanced, starting on page 33.
We also provide examples to help you learn how to use your cash register.
For information about the examples, see Examples on page 90.
30 Alpha 583cx User’s Guide
Error Codes
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Error Codes
Your cash register makes beeps as well as shows you messages in the
display. Some beeps and messages let you know everything is working and
others let you know you need to do something.
Table 6 Common errors
This error... Means this...
Register Beep The cash register makes a short beep each
time a key is pressed. This is normal and not a
cause for concern.
Entry Error Beep When using your cash register, you must
perform all operations in the correct order. If
you press the wrong key at the wrong time, an
alarm beep sounds and you see a message on
the display. The keyboard also locks. Press the
Clear key to continue.
Clearing an Error
When a transaction is started in the REG1 or
REG2 position, you must complete the sale
before moving the Mode key to another
position. When an operation is started but not
finished in the REG1 or REG2 positions,
turning the Mode key to another position
makes an alarm beep and you see an error
message on the display. Press the Clear key to
continue.
Printer Error If a PE appears in the display, check if you are
out of paper. Check for a paper jam. For more
information about other solutions, see PE
Printer Error on page 87.
The Clear key stops an alarm beep that happened because a key was
pressed that was not correct for that operation.
The Clear key does not erase a transaction that was registered by an
operating key and printed on the register tape.
To erase an entry after you press a key that printed the entry on the tape,
use the Voi d key to correct the error.
If the cash register makes a loud error beep, press the Clear key to stop it.
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If your cash register will not stop making a beeping sound after you press
the Clear key, you can do two more things.
Half System Clear
If you pressed the Clear key and the error beep does not stop, you can do
a Half System Clear. For more information about a Half System Clear, see
Half System Clear on page 89.
Full System Clear
If you did a Half System Clear and the error beep still does not stop, as a
last resort, you can do a Full System Clear. For more information about
the Full System Clear, see Full System Clear on page 89.
32 Alpha 583cx User’s Guide
CHAPTER 5
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Setting Up Your Cash Register -
Advanced
This chapter shows you more advanced programming for your cash
register. This chapter covers:
• Programming Department Keys
• Programming PLU Descriptions
• Setting the Decimal Points
• Setting the Rounding Rates
• Programming Discounts
• Programming Flag Options
When you are done programming your cash register, you can run the
Programming Report to see your results. See Running the Program
Confirmation Report on page 70.
Note
While you are programming, the letter P often appears in the display.
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Programming Department Keys
Departments are a category of merchandise. For example, Department 1
can be Housewares, Department 2 can be Food, Department 3 can be
Womens Clothing, and so on. This helps you track what you are selling.
Each department can be programmed as taxable or non-taxable, so that if
an item needs to be taxed, it is added automatically when you ring up an
item in a taxable department.
You can have as many as 99 departments on your cash register. If you
have many departments, you may want to make a list so other people who
use the cash register can properly use the department keys.
Programming departments includes up to 6 steps. Not all steps listed
below may apply to your specific needs, but you must specify a value for
each, even if you do not plan to use that feature.
1 Setting Standard and Gallonage Mode
2 Programming Multiple and Single Items
3 Programming High Digit Lock-out (HDLO)
4 Programming Tax Status
5 Programming Department Preset Price
6 Programming Department Names
For specific information about each of the items above, see the next
sections.
After you are done, you can check your results. See Running the
Department Sales Report on page 73.
To program department keys
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the following, in this order:
Press this... To specify this... See this page...
0 or 1 Standard or gallonage 36
0 or 1 Multiple or single items 36
0 to 6 HDLO 36
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Programming Department Keys
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Press this... To specify this... See this page...
00 to 15
and then
0 or up to a 7 digit
price
A department key The department key for
Note
If you do not want to program a
department name, press the Amount
Tend/Total key.
Skip the next steps. You are done with this
department.
The alphanumeric
keys to spell the
department name.
The information is saved in the cash register
Tax status 37
Department preset value 38
this department
The department name 39
4 To add another department, do step 3 again.
To program Department 1 as taxable with no preset price and no description
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 00001 and then press the
Subtotal/w/Tax key.
4 Using the round Number keys, press 0 and then press the Dept 1 key.
5 Press the Amount Tend/Total key. Skip this step if you are going to enter
a description. The department information is saved in the cash register.
To program Department 2 as non-taxable with no preset price and no
description
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
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3 Using the round Number keys, press 00000 and then press the
Subtotal/w/Tax key.
4 Using the round Number keys, press 0 and then press the Dept 2 key.
5 Press the Amount Tend/Total key. Skip this step if you are going to enter
a description. The department information is saved in the cash register.
Setting Standard and Gallonage Mode
A department can be set for either Standard Mode or Gallonage Mode.
Gallonage Mode allows entering a price with 3 decimal places,
representing the cost per gallon, pound, kilogram, yard, meter, or other
unit of measurement. For example, $1.499 per gallon.
Standard Mode enters the price using the normal 2 decimal place setting.
Table 7 Standard/Gallonage Mode
This number... Means this...
0 Standard Mode
1 Gallonage Mode
Programming Multiple and Single Items
Multiple Item Entry allows you to ring up two or more items into a
department. For example, if you want to ring up 5 of the same items, you
can tell the cash register to multiply the one price by the number of items.
Single Item Entry allows you to ring up only one item in a department.
For example, if you want to ring up 5 of the same items, you must ring
each one up individually.
Table 8 Multiple / single item
This number... Means this...
0 Multiple Item Sale
1 Single Item Sale
Programming High Digit Lock-out (HDLO)
You can specify the most number of digits that can be rung up in an entry.
This feature helps to prevent against large over-rings. If too many digits
36 Alpha 583cx User’s Guide
Programming Department Keys
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are entered, the error beep sounds and the keypad locks up. For example,
to limit ring ups of more than $99.99, set the HDLO to 4.
Table 9 High digit lock out (HDLO) values
This number... From this... to this...
0 $ .01 $ 99,999.99 (Standard setting)
1.01.09
2.01.99
3.019.99
4.0199.99
5.01999.99
6 .01 9,999.99
Programming Tax Status
Some items must have tax collected by law. You can program your cash
register to automatically assign the right amount of tax, based on the
department the item is assigned to.
You can link no tax, a single tax rate (Tax 1), or multiple tax rates (Tax 2, 3
or 4) to a department key.
Tab l e 10 Tax status settin gs
This tax status
number... Means this...
00 Non-Taxable (use this if you do not want to charge tax)
01 Taxable by TAX 1 Rate
02 Taxable by TAX 2 Rate
03 Taxable by TAX 3 Rate
04 Taxable by TAX 4 Rate
05 Taxable by TAX 1 and TAX 2 Rates
06 Taxable by TAX 1 and TAX 3 Rates
07 Taxable by TAX 1 and TAX 4 Rates
08 Taxable by TAX 2 and TAX 3 Rates
09 Taxable by TAX 2 and TAX 4 Rates
10 Taxable by TAX 3 and TAX 4 Rates
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Table 10 Tax status settings (Continued)
This tax status
number... Means this...
11 Taxable by TAX 1, TAX 2 and TAX 3 Rates
12 Taxable by TAX 1, TAX 2 and TAX 4 Rates
13 Taxable by TAX 1, TAX 3 and TAX 4 Rates
14 Taxabl e by TAX 2, TAX 3 and TAX 4 Rat es
15 Taxable by TAX 1, TAX 2, TAX 3 and TAX 4 Rates
Programming Department Preset Price
If you do not want to preset a price, a price of 0 must be assigned to that
department key. Department Preset Price programs a price in a
department to save time when ringing up an entry. Even if a price has
been pre-programmed, you can override the price at the time of sale.
The price automatically rings up each time the department key is pressed.
Important
If you do not need a preset price, enter 0 as the price.
Assigning Department Number Keys
You must assign a department number. After you assign a department
number, you can press the Amount Tend/Total key to finish programming
if you do not want a department description.
The Department number keys from 1 to 20 are easy to use: You just press
the Department number key you want. For example, to use Dept 2, press
the Dept 2 key.
The Department keys from 21 to 40 are also easy to use. Just press the
Dept Shift key and then press the Department number key you want. For
example, to use Dept 23, press the Dept 23 key.
To use the Department keys from 41 to 99, do the following:
• Press the Dept Shift key.
• Using the round Number keys, type the Department number from 41 to
99 that you want to use. For example, for Department 63, press the 6
key and then press the 3 key.
• Press the Dept Shift key again.
38 Alpha 583cx User’s Guide
Programming Department Names
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A name or description can be assigned to each department key. This name
appears on the clerk display and prints when ringing up sales.
For example, Clothing can print on the receipt in place of Dept 1,
Shoes can print on the receipt in place of Dept 2, Sportswear can print
on the receipt in place of Department 3, and so on.
When you are programming the descriptions for Departments, use the
Alphanumeric Keyboard.
When you are done programming the department description, press the
Check key to save your programming. The information is saved in the cash
register and you can program the next item.
Note
Only capital letters of the alphabet are on the
Alphanumeric Keyboard. You can also use lower
case letters and numbers, certain symbols, and
international characters. See Alphanumeric Code
Chart on page 40.
Programming Department Keys
The department keys are clearly labeled with all
the letters you need to program these
descriptions. When you are programming
alphanumeric descriptions, use the department
keys to spell out the words you want.
You can use the letters in the lower green area
of the keys by pressing the Dept Shift key and
then pressing the key with the letter you want.
You might need certain symbols, numbers, international characters or
lower case characters that are not found on the Alphanumeric Keyboard.
For example, if you require a space between words, or if you need the /
symbol, or -, you use the round Number keys to type the correct
alphanumeric code. See the Alphanumeric Code Chart shown in the next
section.
Important
If you enter the wrong character, press the Vo id key to backspace and delete
that character. Now you can continue.
Alpha 583cx User’s Guide 39
Chapter 5: Setting Up Your Cash Register - Advanced
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Alphanumeric Code Chart
Many characters are also available. Use the tables in this section to help
you find the ones you need.
Use the following table for lower case letters and numbers. If you want to
use double width characters, press 01 before each character.
For example, to program Y E S, type 01 Department Shift key Y
01 E 01 S. For more information, see Using Double Wide Characters
on page 20.
Table 11 Letters and numbers
Code
Character
Space 00 s 20
Wide Character 01 t 21
a 02 u 22
b 03 v 23
c 04 w 24
d 05 x 25
e 06 y 26
f 07 z 27
g 08
h 09 Numbers
i 10 0 30
j 11 1 31
k 12 2 32
Number Character
Code
Number
40 Alpha 583cx User’s Guide
l 13 3 33
m 14 4 34
n 15 5 34
o 16 6 36
p 17 7 37
q 18 8 38
r 19 9 39
Programming Department Keys
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Use this table for punctuation and foreign characters.
Table 12 Special Characters and Punctuation
Character
Code
Number Character
¡ 80 ? 28
¿ 81 ! 29
á 82 @ 40
é 83 / 67
í 84 : 68
ó 85 # 69
ú 86 & 70
Ä 93 % 71
Ü 94 $ 72
Ö 95 ,
(comma)
Ï 96 ( 74
Code
Number
73
ü 97 ) 75
Ñ 98 * 76
ñ 99 + 77
- 78
.
(period)
;
(semi colon)
> 88
‘
(apostrophe)
" 90
< 91
= 92
79
87
89
Alpha 583cx User’s Guide 41
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Programming Scrolling Messages
Your cash register shows messages that move when you are not using it.
You can use the default messages or you can program your own. You can
change one or more messages at any time. For example, if you have a new
promotion, you can change the Idle 1 message to say something about the
promotion.
The scrolling messages that can be programmed are the following:
Table 13 Scrolling messages
Message
Number Message Type This message shows...
1 OFF message In the OFF position
2 MODE message During the idle state in PRG, X, Z
3 SALES message After the sales transaction
modes
4 IDLE message 1 In the idle state in REG modes during
the morning hours *
5 IDLE message 2 In the idle state in REG modes during
the afternoon hours *
* IDLE messages 1 and 2 can be combined for 1 longer message
that runs all day.
You can program up to 42 characters for each scroll message. Messages 4
and 5 (IDLE messages) can be combined for a maximum of 84 characters.
The following messages display automatically. You can change these
default messages, using the following instructions.
Off Message CLOSED, NEXT REGISTER PLEASE
Mode Message PLEASE WAIT
Sales Message PLEASE TAKE YOUR RECEIPT
Idle Message 1 GOOD MORNING
Idle Message 2 GOOD AFTERNOON
Here are some samples of messages that can be programmed:
ASK ABOUT OUR DAILY SPECIALS
WE DELIVER
10% DISCOUNT ON THURSDAYS
FREE SODA WITH ANY SANDWICH ORDER
STORE HOURS 9AM TO 10 PM
42 Alpha 583cx User’s Guide
Programming Scrolling Message Display Times
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To program a message
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 6, press the number of the message
you want to change, and press the Return key.
For example, to change the message that shows when you move the
Mode key to the Off position, press 6 1 Return.
4 Type your message, using either the Alphanumeric keys or the special
codes. For more information about using the Alphanumeric keys to type
letters, see Setting Alphanumeric Descriptions on page 17.
Important
If you enter the wrong character, press the Vo id key to backspace and delete
that character. Now you can continue.
5 When you are done, press the Check key. You can program another
message by starting with step 3.
Programming Scrolling Message Display Times
After you have programed your scrolling message, you can set the length
of time you want the message to run.
After you are done, you can check your results. See Running the Program
Confirmation Report on page 70.
Setting the Off Message
OFF message Number of seconds after the register is
turned off before the message starts.
To stop the message after it starts,
press the Feed key.
To program the Off message time setting
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
Settings in
seconds: 00–99
Default=05
2 If you are prompted for a Manager Password, type the password number
3 Using the round Number keys, press 1, press the number of seconds you
Alpha 583cx User’s Guide 43
and then press the Check key. If you did not program a Manager
Password, go to the next step.
want to delay as 2 digits, and press the Charge key.
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Setting the Mode Message
MODE message Number of seconds before the
register turns into idle mode in
PRG, X, Z modes and the
message starts.
This message does not display in
REG modes.
To program the Mode message time setting
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 2, press the number of seconds you
want to delay as 2 digits, and press the Charge key.
Setting the Sales Message Start and Stop Times
SALES message
start
Number of seconds after a sale is
complete before the message
starts.
Settings in
seconds: 00–99
Default=05
Settings in
seconds: 00 – 99
Default=10
The register must be set in REG
mode.
To program the Sales message start time setting
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 3, press the number of seconds you
want to delay as 2 digits, and press the Charge key.
SALES message
stop
Number of seconds the Sales
message runs before the Idle
message starts.
The register must be set in REG
mode.
Settings in
seconds: 00 – 99
Default=20
00 = No Sales
message appears
44 Alpha 583cx User’s Guide
To program the Sales message stop time setting
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1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 4, press the number of seconds you
want to delay as 2 digits, and press the Charge key.
Setting the Idle Messages
Programming Scrolling Message Display Times
Idle message
display after the
time appears
To program the Idle message display after the time appears
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 50, press the number of seconds
you want to delay as 1 digit, and press the Charge key.
Idle message
pattern
Number of seconds for the Time
to appear before the Idle
message appears again.
When the Time changes while an
Idle message is running, the time
appears for a few seconds. After
the specified time, the Idle
message appears again.
Setting the Idle message to 0
runs Idle message 1 in the AM
and Idle message 2 in the PM.
Settings in
seconds: 0 – 9
0 does not show
the time at all.
Default=5
Settings: 0 – 1
Default=0
To program the Idle message pattern
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
3 Using the round Number keys, press 60, press 0 or 1 for your message
Alpha 583cx User’s Guide 45
Setting the Idle message to 1
combines both Idle messages
and runs them all day.
and then press the Check key. If you did not program a Manager
Password, go to the next step.
display choice, and press the Charge key.
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Setting the Amount of Time Letters Appear in the Display
You can specify the amount of time letters appear in the display. The
shorter amount of time, the faster the message scrolls across the display.
To program the amount of time letters appears
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 70. Press one digit number from
the chart below, representing the number of seconds you want to delay,
and press the Charge key.
Press this number... To specify...
0 0.2 seconds Fast
1 0.3
2 0.4 -
3 0.5
4 0.6
5 0.7
6 0.8
7 0.9
8 1.0 Slow
Programming the Credit Keys
You can use 2 department keys as credit card-only keys. You can use one
or both keys if you want. For example, you can set Department 19 to be a
Visa® card and Department 20 to be a MasterCard®. You can also
program the cash register to print the name of the credit card on the
receipt or journal tape.
When you ring up a sale, you can use Department 19 or Department 20 to
finalize the credit card sale, open the cash drawer, and print the receipt or
journal tape.
Default
You must set Flag 16 Option Number 1, 2, or 3 to use this feature. For
more information about setting Flags, see Programming Flag Options on
page 56.
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Programming the Credit Keys
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Note
If you want to use Departments 19 and 20 as credit card keys, they no longer
work as department keys until you set Flag 16 back to 0.
To program a credit key
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 To program a card name that prints on the receipt or journal tape, press
51 for Department key 20 or press 52 for Department key 19 and then
press the Return key. If you do not program a card name, it prints as
CREDIT 1 or CREDIT 2.
4 Type the name of the credit card just as you did when you programmed
Department names. You can type up to 12 characters and spaces.
For example, to type VISA, press the following keys:
Press this key... To get this letter...
V
I
S
A
• For more information about using the Department keys to type letters,
see Programming Department Keys on page 34.
Important
If you enter the wrong character, press the Vo id key to backspace and delete
that character. Now you can continue.
5 When you are done, press the Check key.
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Programming PLU Descriptions
The Price-Look Up system allows for fast, accurate entry of an item and
automatically records the number of items sold. If you want to use the
optional barcode reader, you can scan UPC codes to ring up items.
A total of 1000 Price Look Up codes (PLUs) are available. Each PLU must
be programmed with up to a 12 character description that appears on the
display and prints on the tape.
Programming PLUs consists of the following:
1 Assign a PLU number between 1 and 1000 to each sales item or scan the
UPC barcode.
2 Assign a price.
3 Link the PLU to a department key with the appropriate Tax Status for
that PLU.
4 Enter a description for the PLU. You must enter a description, even if it
is as simple as PLU4.
For example, if PLU #1 is a taxable item, you can link it to a Department
key which is set up for tax. If PLU #2 is not a taxable item, you can link it
to a Department key which is programmed for no tax.
Important
You do not need to press the decimal point key when entering a price.
After you are done, you can check your results. See Running the PLU
Confirmation Report on page 72.
Programming PLUs without a Barcode Reader
You can program PLUS without using a barcode reader. Use the following
instructions.
To program PLUs without a barcode reader
Example 12: Set PLU #1 with a $2.99 price, linked to Department 1,
description of APPLE
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the Qty/Date key to begin programming the PLUs. The PLU
prompt appears on the display.
4 Using the round Number keys, press 1 and press the PLU key.
48 Alpha 583cx User’s Guide
Programming PLU Descriptions
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5 Using the round Number keys, press 299 and then press the
Department 1 key. For more information about using the department
keys, see Assigning Department Number Keys on page 38.
6 Press the keys to spell APPLE, using the Alphanumeric keys or the
Alphanumeric Code Chart, if needed. For an explanation of how to use
the Department keys to spell words, see Setting Alphanumeric
Descriptions on page 17. The Department Shift key lets you use the
letters in the lower green area on the Department keys.
To make a space to separate words, press the round Number 0 key twice
or press the round Number 00 key one time.
You must enter a description, even if it is as simple as PLU4.
Important
If you enter the wrong character, press the Vo id key to backspace and delete
that character and then continue.
7 Press the Check key. The PLU information is saved in the cash register.
If you want to program more PLUs, repeat steps 4 through 7.
8 When you are done programming PLUs, press the Qty/Date key.
Programming PLUs with the Barcode Reader
You can use the optional barcode reader to scan items and automatically
ring them up. Using the barcode reader reduces errors caused by people
ringing up items incorrectly. For more information about getting a barcode
reader, contact Royal.
The barcode reader must be held about ½ inch or closer above the UPC
symbol on the product to read the UPC symbol properly.
To program PLUs using the barcode reader
Example 13: Set a UPC symbol to a $2.99 price, linked to Department 1,
description of BOOK
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the Qty/Date key to begin programming the PLUs.
4 Using the barcode reader, scan the UPC you want for this PLU. Hold the
Alpha 583cx User’s Guide 49
barcode reader less than ½ inch from the UPC you want to scan. Press
the button on the bottom of the reader to read the UPC. The barcode
reader beeps.
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5 Using the round Number keys, press 299 and then press the
Department 1 key. The PLU name appears on the display. For more
information about using the department keys, see Assigning Department
Number Keys on page 38.
6 Press the keys to spell BOOK, using the Department keys or the
Alphanumeric Code Chart, if needed. For an explanation of how to use
the Department keys to spell words, see Setting Alphanumeric
Descriptions on page 17. The Department Shift key lets you use the
letters in the lower green area on the Department keys.
To make a space to separate words, press the 0 key twice or press the 00
key one time.
You must enter a description, even if it is as simple as PLU4.
Important
If you enter the wrong character, press the Void key to backspace and delete
that character and then continue.
7 Press the Check key. The PLU information is saved in the cash register.
8 Repeat steps 4 through 7 to program more PLUs.
9 When you are done programming PLUs, press the Qty/Date key.
Setting the Decimal Points
The decimal point is set by selecting from the following 4 options:
This decimal point... Looks like...
zero decimal point 0 = $ X
one decimal point 1 = $ X.X
two decimal point 2 = $ X.XX (U.S. Standard)
three decimal point 3 = $ X.XXX
After you program the decimal point, you do not need to specify a
decimal when you ring up sales. If you try to use a decimal point, you
hear an error beep.
After you are done, you can check your results. See Running the Program
Confirmation Report on page 70.
To program the decimal points
Example 14: Program the Decimal Point For Option $X.XX, 2 decimal places,
normally used in the United States
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
50 Alpha 583cx User’s Guide
2 If you are prompted for a Manager Password, type the password number
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and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 2 and then press the -%/RA key.
Setting the Rounding Rates
You may want to sell 2 items for an odd number price. If someone wants
to purchase that item, they cannot pay you a half cent, so you need the
cash register to round the half cent to the next nearest penny.
You can select from the following options to set the rounding.
Table 14 Rounding
This number... Rounds to this...
00 Numbers from .1 - .9 to 0
Setting the Rounding Rates
50 Numbers from .5 - .9 to 1 (U.S. Standard)
99 Numbers from .1 - .9 to 1
After you are done, you can check your results. See Running the Program
Confirmation Report on page 70.
To set the rounding
Example 15: Program rounding to 50, normally used in the United States
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 50 and then press the Charge key.
Programming Discounts
Sometimes you want to have discounts assigned automatically. For
example, when you have a sale, you may want to be able to apply a 10%
discount to certain items.
Programming Minus Percentage Discounts
You may want to deduct a percentage rate from the usual rate of an item,
such as an employee discount. The Minus Percentage Discount [-%/RA]
subtracts a percentage rate from an individual item. You can program the
rate or you can enter it by hand each time. Regardless of how you specify
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a discount, the discount you enter must always be 4 digits. For example,
you enter a 25% discount as 2500.
You can also set it so that the Minus Percentage Discount amount is not
subtracted from the department totals on the Management Reports. For
more information, see Flag 23 on page 60.
After you are done, you can check your results. See Running the Program
Confirmation Report on page 70.
To program a Minus Percentage Discount [-%/ra]
Example 16: Program the Percentage Discount rate of 10%
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 1000 0 and then press the -%/RA
key.
You must always enter the percentage rate as a 4-digit number without
the decimal point, representing 00.00 through 99.99.
Note
See Minus Percentage Discount Sale on page 99 to ring up a Minus
Percentage Discount sale.
Programming Coupon Discounts
You can use the Coupon Discount (CPN) key to subtract a specific amount
from an individual item. You can enter a coupon in the middle of a
transaction or by itself in a transaction.
After you are done, you can check your results. See Running the Program
Confirmation Report on page 70.
Programming the Coupon Discount key includes 2 steps:
1 Setting a High Digit Lock Out (HDLO) number
The High Digit Lock Out (HDLO) number limits the number of digits
that can be rung up in a coupon discount. This prevents you from
accidentally subtracting a large amount.
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Programming Discounts
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If large number of digits is entered, you hear an error beep and the
keypad locks up. For example: To make sure no one can ring up more
than $99.99 on the Coupon Discount key, set the HDLO to 4.
Table 15 High digit lockout number (HDLO)
This number... From this... to this...
0 $ .01 $ 99,999.99 (Standard setting)
1.01 .09
2.01 .99
3.01 9.99
4.01 99.99
5.01999.99
6 .01 9,999.99
2 Setting the Tax Status.
The tax status determines how you want the tax rate to be charged when
using the Coupon Discount key. Contact your local tax authorities to learn
your local tax requirements.
The options are:
• To charge tax on the original amount of an item (the amount before the
coupon is deducted).
• To charge tax on the discounted amount of an item (the amount after
the coupon discount is deducted).
Note
If you have no tax rate programmed in the cash register, use 00 from the Tax
Status Numbers table.
The following Tax Status numbers are used to link the Tax Status to the
Coupon Discount key.
Tab l e 16 Tax Status Numbe rs
Number Taxable by... To charge the...
00 Non-Taxable
01
TAX 1 TAX 1 rate on the discounted amount of an
• If no tax is programmed in the cash register, or
• If you want to charge tax on the original
amount of an item (the amount before the
coupon is deducted).
item. *
02
Alpha 583cx User’s Guide 53
TAX 2 TAX 2 rate on the discounted amount of an
item. *
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Table 16 Tax Status Numbers (Continued)
Number Taxable by... To charge the...
03
04
05
06
07
08
09
10
11
12
TAX 3 TAX 3 rate on the discounted amount of an
item. *
TAX 4 TAX 4 rate on the discounted amount of an
item. *
TAX 1 and
TAX 2
TAX 1 and
TAX 3
TAX 1 and
TAX 4
TAX 2 and
TAX 3
TAX 2 and
TAX 4
TAX 3 and
TAX 4
TAX 1, TAX 2
and TAX 3
TAX 1, TAX 2
and TAX 4
TAX 1 and TAX 2 rates on the discounted
amount of an item. *
TAX 1 and TAX 3 rates on the discounted
amount of an item. *
TAX 1 and TAX 4 rates on the discounted
amount of an item. *
TAX 2 and TAX 3 rates on the discounted
amount of an item. *
TAX 2 and TAX 4 rates on the discounted
amount of an item. *
TAX 3 and TAX 4 rates on the discounted
amount of an item. *
TAX 1, TAX 2 and TAX 3 rates on the
discounted amount of an item. *
TAX 1, TAX 2 and TAX 4 rates on the
discounted amount of an item. *
13
14
15
* the amount after the coupon is deducted
TAX 1, TAX 3
and TAX 4
TAX 2, TAX 3
and TAX 4
TAX 1, TAX
2, TAX 3,
TAX 4
TAX 1, TAX 3 and TAX 4 rates on the
discounted amount of an item. *
TAX 2, TAX 3 and TAX 4 r ates on the
discounted amount of an item. *
TAX 1, TAX 2, TAX 3 a nd TAX 4 rates on the
discounted amount of an item. *
To program the Coupon key
The following examples show the most commonly used options in
programming the Coupon Discount key.
Method 1
You can select if no tax is programmed in the cash register or if you want
to charge the tax rate on the original amount of an item (the amount
before the coupon is deducted).
Example 17: If HDLO is set to 0, and the Tax Status Number is set to 0
(non-taxable)
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
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2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 000 and then press the Cpn key.
Note
See page 96 to ring up a coupon sale programmed with Method 1.
Method 2
You can select if you want the tax rate to be charged on the discounted
amount of an item (the amount after the coupon is deducted).
Example 18: If HDLO is selected for 0, and the Tax Status is selected for 1
(taxable by TAX 1):
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 001 and then press the Cpn key.
Note
See page 96 to ring up a coupon sale programmed with Method 2.
Programming Plus Percentage Add-ons
You may want to add an automatic amount to the total, such as a fixed tip
or other service charge. Plus Percentage adds a fixed rate additional
charge to an individual item. You can program the rate or you can enter it
by hand each time. Regardless of how you specify the Plus Percentage, the
amount you enter must always be 4 digits. For example, you enter a 25%
Plus Percentage as 2500.
When you use the Plus Percentage/Add-On key, the words Add-on
appear on the display and print on the receipt.
You can also set the cash register so that the Plus Percentage amount is not
added to the department totals on the Management Reports. For more
information, see Flag 23 on page 60.
After you are done, you can check your results. See Running the Program
Confirmation Report on page 70.
To program the Plus Percentage [+%/PO] key
Example 19: Program a 10% add-on
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
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Chapter 5: Setting Up Your Cash Register - Advanced
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2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 1000 0 and then press the +%/PO
key.
You must always enter the percentage rate as a 4-digit number without
the decimal point, representing 00.00 through 99.99.
Note
See Plus Percentage Sale on page 103 to ring up a Plus Percentage sale.
Programming Flag Options
Flag options are actions you can set for the cash register. These actions
include how the date appears, if the tax rate prints on receipts, if clerk
numbers are used, and so on.
34 Flags are available on your cash register. The Flags are preset by the
factory to meet the most commonly used actions. Each Flag setting can be
changed or updated at any time, if needed.
Note
All Flag action are factory preset at 0, except for Flags 15, 18, 27, 28, 30, 33,
and 34 which have a default setting of 1. Flag actions only need to be
changed if you want to change any action from the default setting.
If you change the language after programming is complete, descriptions
like logo, department and PLU names revert to their default descriptions
and you must reprogram them. The numeric amounts that you
programmed do not change.
Note
If you program custom messages or department descriptions, changing
languages does not translate those messages. Instead, they are deleted and
reset to the factory default for the message or description. Before you
program your messages, select the language you want the cash register to
be in.
After a Full System Clear, all settings go back to the default settings.
To program flag options
Example 20: Select 1 for Flag 3 (Tendering of change is required)
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
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Programming Flag Options
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2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 31 and then press the Vo id key.
Flag #3 is now set with Action 1.
The following table shows all Flags and the actions. Bold numbers are the
default.
Table 17 Flag options
This Flag
number... Sets these actions...
1 The Grand Total does not reset after a Z reading. 0
The Grand Total resets after a Z reading. 1
2 Subtotal prints on sales receipts when #/ST/NS key
is pressed.
Subtotal does not print on sales receipts when
#/ST/NS key is pressed.
3 Tendering of change is not required. 0
Tendering of change is required. 1
4 The Date prints as Month-Day-Year. 0
The Date prints as Day-Month-Year. 1
5 Z1 and Z2 Counter Numbers does not reset after a
Z1 or Z2 reading.
Z1 and Z2 Counter Numbers reset after a Z1 or Z2
Reading.
Set
to...
0
1
0
1
6 Tax Rate Amount prints on sales receipts. 0
7 Skips amounts equaling zero on financial reports. 0
8 The Date prints on sales receipts and management
Alpha 583cx User’s Guide 57
Tax Rate Amount does not print on sales receipts. 1
Does not skip amounts equaling zero on financial
reports.
reports.
The Date does not print on sales receipts and
management reports.
1
0
1
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Table 17 Flag options (Continued)
This Flag
number... Sets these actions...
9 The Time prints on sales receipts and management
reports.
The Time does not print on sales receipts and
management reports.
10 The Consecutive Number prints on the receipt. 0
The Consecutive Number does not print on the
receipt.
11 The Clerk Name prints on sales receipts. 0
The Clerk Name does not print on sales receipts. 1
12 Clerk System inactive. 0
Clerk System active. 1
13 USA Tax System. 0
Canadian Tax System. 1
Set
to...
0
1
1
VAT Tax System. 2
14 Z1/Z2 Counter prints. 0
Z1/Z2 Counter does not print. 1
15 Tax amount prints after the sales total on the sales
receipt.
Tax amount prints before the total amount on the
sales receipt.
16 Standard Department layout. 0
Department 20 is Credit 1. 1
Department 19 is Credit 2. 2
Department 20 is Credit 1 and Department 19 is
Credit 2.
17 Sets the non-Taxable Limit without GST tax for
Canadian tax mode.
Sets the non-Taxable Limit with GST tax for
Canadian tax mode.
0
1
3
0
1
58 Alpha 583cx User’s Guide
Table 17 Flag options (Continued)
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Programming Flag Options
This Flag
number... Sets these actions...
18 Time appears on the display and prints in 24 hour
mode.
Time appears on the display and prints in 12 hour
(am/pm) mode.
19 Sets the language for the cash register. The options
are:
English 0
Spanish 1
French 2
German 3
20 A Clerk Number is not required before each
transaction.
A Clerk Number is required before each
transaction.
Set
to...
0
1
0
1
21 Do not use Canadian tax system of tax on tax. 0
Use Canadian tax system of tax on tax. 1
22 Pertains only to the Canadian tax system. Must be
used with Flag 21 set to 1.
Include GST in
PST1
yes yes yes 0
no yes yes 1
yes no yes 2
no no yes 3
yes yes no 4
no yes no 5
yes no no 6
no no no 7
Include GST in
PST2
Include GST in
PST3
Alpha 583cx User’s Guide 59
Chapter 5: Setting Up Your Cash Register - Advanced
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Table 17 Flag options (Continued)
This Flag
number... Sets these actions...
23 -% is subtracted and +% is added to department
totals on X/Z readings.
-% is not subtracted and +% is not added to
department totals on X/Z readings.
24 TAX amounts print separately on sales receipts. 0
TAX amounts print as one figure on sales receipts.
The letters “TX” print next to the total of tax.
25 Duplicate Z report prints. 0
Duplicate Z report does not print. 1
26 Consecutive receipt number resets after Z1 Report. 0
Consecutive receipt number not reset after Z1
Report.
27 0 price registration is allowed. 0
Set
to...
0
1
1
1
0 price registration is not allowed. 1
28
(Europe
Only)
29 Tax rate does not print on financial report in VAT
30
(Europe
Only)
31
(Europe
Only)
32 Allow Clerk numbers without security code. 0
Euro convert function is allowed. 0
Euro convert function is not allowed. 1
mode.
Tax rate prints on financial report in VAT mode. 1
Print converted total at convert tender. 0
Print converted total always tender. 1
Local base currency. 0
Euro base currency. 1
Clerk must also enter the 3 digit security code. 1
0
60 Alpha 583cx User’s Guide
Table 17 Flag options (Continued)
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Programming Flag Options
This Flag
number... Sets these actions...
33 The Commercial message does not print. 0
The Commercial logo message prints. 1
34 Second receipt cannot be issued. 0
Second receipt can be issued. 1
Note
Flags 28, 30 and 31 do not apply to the U.S. market.
Set
to...
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CHAPTER 6
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Ringing up Sales and Using
Training Mode
After you set up your cash register, ringing up sales is easy. For
information about ringing up complicated sales, see Examples on page 90.
If you want to learn about using the cash register without affecting the
daily total, you can use the Training mode. You or someone else can learn
how to use the cash register without creating real sales that show up on
reports. For example, you can train a new person about using the
department keys and completing sales.
Training mode lets someone use the cash register without actually
recording the sales in the sales history. When you stop Training mode, the
training sales information is deleted.
Ringing up Sales
After you have the basics programmed in your cash register, you are ready
to ring up sales. For more information about setting up the basics on your
cash register, see Setting Up Your Cash Register - the Basics on page 16.
Reminder
You do not need to press the Decimal Point key when ringing up a price.
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Ringing up Sales
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To ring up straight sales without a PLU number
1 Put the REG key in the Mode key slot and turn it to the REG1 or REG2
position. You are ready to ring up a sale.
2 Using the round Number keys area, type the price of the first item.
3 Press the Department key for that item.
To use the Department keys above 40, do the following:
• Press the Dept Shift key.
• Using the round Number keys, type the Department number from 41
to 99 that you want to use. For example, for Department 63, press the 6
key and then press the 3 key.
• Press the Dept Shift key again.
4 Repeat for the rest of the items.
5 When you are done ringing up items, press the Amount Tend Total key.
The cash drawer opens and the receipt or journal prints.
6 Make any change needed and place the money you are given in the cash
drawer.
7 Close the cash drawer.
8 Give the customer the receipt, if the cash register is set to print receipts.
You are ready to ring up another sale.
To ring up straight sales with a PLU number and not using the barcode
reader
1 Put the REG key in the Mode key slot and turn it to the REG1 or REG2
position. You are ready to ring up a sale.
2 Using the round Number keys area, type the PLU number of the first
item.
3 Press the PLU key.
4 Repeat for the rest of the items.
5 When you are done ringing up items, press the Amount Tend Total key.
The cash drawer opens and the receipt or journal prints.
6 Make any change needed and place the money you are given in the cash
drawer.
7 Close the cash drawer.
8 Give the customer the receipt, if the cash register is set to print receipts.
Alpha 583cx User’s Guide 63
You are ready to ring up another sale.
Chapter 6: Ringing up Sales and Using Training Mode
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Ringing up Sales with the Barcode Reader
You can also ring up sales using the optional barcode reader. Before you
can ring up sales with the barcode reader, the UPC symbol must be
programmed into the cash register with the barcode reader. For more
information, see Programming PLUs with the Barcode Reader on page 49.
To ring up sales with the barcode reader
1 Put the REG key in the Mode key slot and turn it to the REG1 or REG2
position. You are ready to ring up a sale.
2 Put the barcode reader light over the UPC symbol, about ½ inch or
closer above the UPC symbol on the product to read the UPC symbol
properly.
3 Press the button under the scanner. The barcode scanner makes a beep
sound and the item appears on the display.
4 Continue using the barcode scanner to scan UPC symbols until you are
done.
5 When you are done, press the Amount Tend Total key. The cash drawer
opens and the receipt or journal prints.
6 Make any change needed and place the money you are given in the cash
drawer.
7 Close the cash drawer.
8 Give the customer the receipt, if you set the cash register to print
receipts. You are ready to ring up another sale.
Using Training Mode
We provide examples to help learn how to use this cash register. For
information about the examples, see Examples on page 90. Using the
examples can help you learn to use the cash register and the available
features.
You can start Training mode at any time because it does not record
activity in the machine totals.
When you are using the cash register in Training mode, you cannot use
any of the operations in the PRG, X, or Z modes. The transaction
numbers and amounts do not count in the Register mode until you stop
Training mode.
When the cash register is in Training mode, asterisks **** print instead
of transaction numbers. When you stop Training mode, the transaction
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Using Training Mode
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numbers continue from the last number printed before you entered
Training mode.
When the cash register is in Training mode, a small light appears in the
left digit of the Clerk display. Some transactions may also print DEMO on
the receipt.
To start Training mode
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 666666 and then press the
Amount Tend Total key.
4 Now you can move the Mode key to the REG1 or REG2 position so
training can start.
To stop Training mode
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 555555 and then press the
Amount Tend Total key.
4 Now you can move the Mode key to the REG1 or REG2 position and
use the cash register.
Alpha 583cx User’s Guide 65
CHAPTER 7
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Programming Complex Tax Rates
Your cash register can manage complex tax rates and assignments. This
chapter explains how to do this.
Many people do not need the information in this chapter. If this
information does not relate to your business needs, you can skip it. If some
information is related to your specific needs, then skip any sections which
you do not need to set up your cash register.
If you do not know your sales tax rate and base amount, contact your local
government office and ask for your local tax chart. The base tax amount is
the maximum point where no tax is charged. Your cash registers defaults
to a base tax amount of 10 cents. If your base tax amount is other than 10
cents, see Calculating State Tax Table Codes on page 114.
When you set up your cash register, you programmed the cash register to
use a simple sales tax, appropriate for your area. Chapter 2 explains how
to program a simple sales tax. Chapter 5 explains how to set up sales tax
related to departments or PLUs.
Note
If you hear an error tone while you are programming, press the CLEAR key
and continue by repeating the step.
You do not need to reprogram all options if you want to update or change
one thing. Save this manual in a safe place so you have it for future
programming. After you are done programming, you can print
Confirmation Reports to check your results. For more information, see
Running Reports on page 70.
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Setting the Tax Rates
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You can program 4 different tax rates on your cash register. Each tax rate
can be linked directly to a department key (see Programming Tax Status
on page 37), or by pressing the Tax 1 or Tax 2 keys before ringing up an
entry.
You can set the cash register to not print the tax rate on receipts. For more
information, see Programming Flag Options on page 56.
You can program each Tax Rate as follows:
• As an ADD-ON RATE (used in the USA) - means the tax amount prints
separately on the receipt. Add-on Tax is most common in the United
States. Add-on Tax can be programmed as either a fixed-rate which
charges tax based on a percentage, or using the tax table codes, which is
a calculation based on an approved tax chart issued by your local or state
government.
• Canadian Tax System - allows you to program the GST/PST tax system
required in Canada.
Setting the Tax Rates
• VAT (Value Added Tax) - means that the tax amount is included in the
price of the item.
See the Royal website for the tax table codes for your particular state.
After you have the tax table codes for your state, see Calculating State Tax
Table Codes on page 114 for help or contact your local state government
office for the current tax rates.
To program a basic tax rate, see Programming the Sales Tax on page 8.
To program a second fixed tax rate
Example 21: To set Tax 2 for 7%
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys area, press 2, then press the Tax 1 key.
4 Using the round Number keys area, press 7000, then press the Amount
Tend Tot al key.
To program add-on tax table rate
Example 22: The tax code for Arizona's tax rate of 4% is:
121-240096-13-19-23-27-27-1029-25-25-25-1025
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
Alpha 583cx User’s Guide 67
Chapter 7: Programming Complex Tax Rates
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2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys area, press 1 and press the Tax 1 key.
4 Using the round Number keys area, press 121 and press the Tax 2 key.
5 Using the round Number keys area, press 240096 and press the Tax 2
key.
6 Continue typing any State Tax Table Codes you need. Press the Tax 2
key after each code until you are done.
Note
If you make a mistake during programming the State Tax Table Codes, press
the Clear key and begin again with Step 3.
To program a second add-on tax rate
Example 23: Tax code for Arizona's tax rate of 5% is:
101-190095-11-17-20-21-1021-20-20-20-20-1020
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys area, press 2 and press the Tax 1 key.
4 Using the round Number keys area, press 101 and press the Tax 2 key.
5 Using the round Number keys area, press 190095 and press the Ta x 2
key.
6 Continue typing any State Tax Table Codes mentioned and press the
Tax 2 key after each code until finished.
Confirmation Report
To check your results, see Running the Program Confirmation Report on
page 70.
To program a VAT tax rate (commonly used in Europe)
You must program Flag 13, as follows:
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys area, press 132 and press the Vo id
key.
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Setting the Tax Rates
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To program a First VAT tax rate
Example 24: 10% Tax Programming
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys area, press 1, press the Tax 1 key, press
10000, then press the Tax 2 key.
To program a Second VAT tax rate
Example 25: 5%
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys area, press 2, press the Ta x 1 key, press
5000, and then press the Tax 2 key.
Alpha 583cx User’s Guide 69
CHAPTER 8
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Running Reports
Your cash register includes many reports. In this chapter, we explain:
• Programming confirmation
• The assigned Department keys
• The assigned PLUs
• The tax status of departments and PLUs
• Management reports, such as sales totals
Running the Program Confirmation Report
The Program Confirmation Report allows you to check your
programming results. For more information about programming the cash
register, see Chapter 5 Setting Up Your Cash Register - Advanced on
page 33.
To run a program confirmation report
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 999999 and then press the
Amount Tend Total key.
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Running the Program Confirmation Report
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An example Program Confirmation Report is show below. The figures
shown in this example are randomly selected. Your report shows you the
specific information about the programming for your cash register.
Note
Flags 28, 30 and 31 do not apply to the U.S. market.
Table 18
This code... Means this...
T1 Taxable status programmed with a single tax rate.
T2 Taxable status programmed with a second tax rate.
T3 Taxable status programmed with Tax 3 rate.
T4 Taxable status programmed with Tax 4 rate.
TX Taxable status programmed with more than 1 tax rate.
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Chapter 8: Running Reports
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Running the Department Confirmation Report
You can print a report that shows the programmed information for a
range of departments. This is helpful if you want to see the programmed
names of some of the departments, but do not need to see all other
programming information.
You can also print a report that shows department information and sales.
For more information, see Running the Department Sales Report on
page 73.
To run a department confirmation report
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 88.
4 Using the round Number keys, press the number of the first department
you want to see. For example, 01.
5 Using the round Number keys, press the number of the last department
you want to see. For example, 15.
6 Press the Amount Tend Total key.
Running the PLU Confirmation Report
The PLU Confirmation Report allows you to check all PLUs
programmed. For more information about programming PLUs, see
Programming PLU Descriptions on page 48.
To run the PLU confirmation report
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the PLU key.
72 Alpha 583cx User’s Guide
An example PLU Confirmation Report is show below. Your report shows
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you the specific information about your programming.
Running the Department Sales Report
The Department Sales Report allows you to check the current sales
information for specified departments.
To run a Department sales report
1 Put the Z key in the Mode key slot and turn it to the X or Z position.
Running the Department Sales Report
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press the number of the first department
you want to see. For example, 01.
4 Using the round Number keys, press the number of the last department
you want to see. For example, 15.
5 Press the Amount Tend Total key. The Department Sales report prints.
Running Management Reports
The cash register maintains totals of all transaction information. This
information is saved in the memory of the cash register as long as the
register is plugged in to an electrical outlet or, if the cash register is
unplugged, the batteries are charged.
Management reports show you information about how sales are
progressing. You can run most reports with the Mode key in either the X
position or the Z position. See Running a Financial Report on page 76 for
instructions to run X and Z reports.
• X reports are run during the day to check transactions. These reports do
• Z reports are run at end of day, end of the week, or end of the month.
Alpha 583cx User’s Guide 73
not clear the transaction memory in the cash register. You can run all
reports in the X position.
These reports do clear the transaction memory in the cash register.
Chapter 8: Running Reports
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When you are done printing these reports, the information only exists
on the cash register tape. You can run almost all reports in the Z
position.
To prevent someone from accidently printing these reports, a manager
password can be set. After the password is set, these reports do not print
until the password is entered. For information about setting manager
passwords, see Setting X and Manager Passwords on page 28.
Besides passwords, the keys that came with your cash register are also a
form of security. We recommend giving clerks the REG keys and giving
managers the Z and PRG keys.
For additional security, only the Z and PRG keys can run Z reports. The
REG key cannot run Z reports. This means that people with REG keys
cannot run or clear the transaction history.
About X Readings
There are two kinds of readings that can be taken in the X position: an X1
reading and an X2 reading.
• X1 Reading - Commonly known as a mid-day reading. Use this position
• X2 Reading - Commonly known as a mid-week or mid-month reading.
About Z Readings
There are two types of readings that can be taken in the Z position: an Z1
reading and an Z2 reading.
• Z1 reading — Commonly known as a end-of-day/daily-closeout reading.
to print periodic readings of transaction totals during the course of the
day. This reading position does not reset to zero.
Use this position to print periodic readings of transaction totals during
the course of several days. This reading position does not reset to zero.
This reading prints all transaction data and sets all totals to zero, except
the Running Grand Total.
You can also print a duplicate Z1 Report. This is useful if the register
runs out of paper or if there is a power outage while the Z1 Report is
printing. This feature can also be turned off by Flag setting 25. For more
information about Flags, see Programming Flag Options on page 56.
• Z2 reading — Commonly known as a weekly or monthly reading. This
reading prints transaction totals either on a weekly or monthly basis (not
both) and resets all transaction totals to zero except the Running Grand
To t a l .
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About Management Reports
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The following management reports are available:
• Cash-in-Drawer Report - Only available in the X position. Tells you how
much cash is in the drawer at the time of the report.
• Clerk Report - Prints total sales amounts of each Clerk Number.
• Financial Report - Includes totals of departments, tax, net sales, voids,
returns, coupons, refunds, minus percentage, plus percentage,
receipts-on-account, paid out, cash, check, charge. The running grand
total appears only on Z Reports.
• Hourly Report - Provides total sales amounts rung up each hour.
• All PLU Report - Lists quantity and cost of each PLU number rung up.
• Department Range Report - Shows the sales information for the specified
departments.
The different management reports available in the X and Z positions:
Running Management Reports
Prints this
This key
position...
X X1 Financial, PLU,
X X2 Financial Mid-Week or
Z Z1 Financial, PLU, Clerk,
Z Z2 Financial Weekly or
report
symbol... This report is available...
Running a Cash-In-Drawer Report
This report shows how much cash is in the cash drawer.
To run a Cash-In-Drawer report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X
position.
Department Range, Clerk,
Hourly, Cash-In-Drawer
Hourly
This report is
also known as...
Mid-Day
Mid-Month
End-Of-Day or
Daily-Close-out
Monthly
2 If you are prompted for a Manager Password, type the password number
3 Press the Qty/Date key. The Cash in Drawer report prints.
Alpha 583cx User’s Guide 75
and then press the Check key. If you did not program a Manager
Password, go to the next step.
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Running a Clerk Report
The Clerk report shows sales by clerk number. For more information
about setting clerk numbers, see Setting Clerk Numbers and Names on
page 25.
• A Clerk report in the X position shows sales up to the current hour.
• A Clerk report in the Z position shows sales for the entire day. A Clerk
report must be closed out in the Z position.
Note
If you are not using clerk numbers, then you cannot run a Clerk report. You
hear an error beep when you press the Clerk key.
To run a Clerk report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X
or Z position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the Clerk key. The Clerk report prints.
Running a Financial Report
The Financial report shows totals of departments, tax, net sales, voids,
returns, coupons, refunds, minus percentage, plus percentage,
receipts-on-account, paid out, cash, check, and charge. The running grand
total appears only on Z reports.
You can run a copy of the Financial report in the Z position. If other keys
are pressed after the first Z reading, the duplicate Z Report will not print.
To turn off the duplicate Z Report printing feature, you must change Flag
25. For more information about Flags, see Programming Flag Options on
page 56.
Important
A Financial Reading must be closed out in the Z position.
For an example Financial report, see Financial Report Example on
page 77.
To print a Financial report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X
or Z position.
76 Alpha 583cx User’s Guide
Running Management Reports
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Note
If you use the Z position, the history is reset in the cash register after the
report is printed.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the Amount Tend Total key.
To run a duplicate Z report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the Z
position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the #/ST/NS key and the Amount Tend Total key. The duplicate Z
report prints.
To take a weekly or monthly financial report (Z2 or X2)
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X or
Z position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press 99 and the Amount Tend Total
key. The report prints.
Financial Report Example
Totals are calculated for the Management Reports in the following way.
• NET SALES TOTAL (NET) - Shows the true sales for the day. The Net
sales total includes department total (DEPTTL), tax total (T1, T2, T3,
T4), and less the coupon discount (COUPON) and less the percentage
discount.
Note
Minus percentage discount (DISCOUNT), voids (VOID/CORR) and
returns/refunds (REFUND) are all deducted from the department totals and
the plus percentage (ADD ON) is added to the department totals. If you do
not want the percentage discount and plus percentage reflected in the
department totals, see Flag 23 on page 60.
• GROSS SALES TOTAL (GROSS) - Shows the total of all sales
Alpha 583cx User’s Guide 77
registered. The Gross Sales Total includes net sales total (NET), coupon
Chapter 8: Running Reports
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discount (COUPON), minus percentage discount (DISCOUNT),
return/refund (REFUND), and void (VOID/CORR).
Note
The Percentage Discount [-%] must be done after each item, not on the
subtotal amount, for the formula given above to balance as shown.
The Financial report looks like the following. Your specific report looks
different, because of your unique cash register activity.
To reset the Z1 counter
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press 1 and then press the Z1 Counter
starting number as 4 digits (for example 0001) and then press the
Return key.
78 Alpha 583cx User’s Guide
Running Management Reports
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To reset the Z2 counter
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press 2, then press the Z2 Counter
starting number as 4 digits (for example 0001) and press the Return key.
To reset the grand total
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press 777777 and press the Amount
Tend Tot al key. Enter the new amount (up to 12 digits) and press the
Non Tax key.
To print a Department Range report
1 Put the PRG key in the Mode key slot and turn it to the X position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press the Starting Department
number as 2 digits (for example 01). Press the Ending Department
number as 2 digits and then press the Amount Tend Total key.
Running an Hourly Report
The report shows the number of sales and the total sales amount for each
hour. All hours print, even if no sales were made in an hour. Times print
using a 24 hour format.
Important
An hourly reading must be closed out in the Z position.
To take an hourly report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X or
Z position.
2 If you are prompted for a Manager Password, type the password number
3 In the round Number keys area, press 11 and the Amount Tend Total
Alpha 583cx User’s Guide 79
and then press the Check key. If you did not program a Manager
Password, go to the next step.
key. The Hourly report prints.
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Running PLU Reports
The PLU report shows the quantity and cost of each PLU Number rung up.
Only PLUs that had sales will print.
Important
A PLU Reading must be closed out in the Z position.
To print a PLU report
1 Put the Z or PRG key in the Mode key slot and turn it to the X or Z
position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the PLU key.
To print a PLU sales report, according to an assigned Department number
range
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X
position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, specify the Starting Dept Number. It
must be 2 digits; for example 01.
4 Enter the Ending Dept Number as 2 digits.
5 Press the PLU key. The sales history for the PLUs assigned to the
departments in the specified range prints.
80 Alpha 583cx User’s Guide
CHAPTER 9
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Maintenance and Options
Follow these steps to make sure your cash register works well.
• Your register must remain uncovered when turned on. This allows the
electronic components to properly cool.
• Use a dust cover when the register is not in operation and the control
lock key is turned to the OFF position to protect mechanical components
from dust.
• Keep beverages and other liquids away from the machine to avoid spills
which can damage electronic components. Use the optional protective
keytop cover to prevent damage to the cash register.
• Keep the cash register away from dust, dampness, or extreme hot or cold
temperatures.
• To clean your cash register, use a soft dry cloth. Do not use harsh
solutions containing alcohol or ammonia.
• After storing your cash register in extreme temperatures (below 32
degrees Fahrenheit or above 104 degrees Fahrenheit), allow the
temperature inside the machine enough time to reach room temperature
before turning it on.
• If you need electronic service, take the cash register to a Royal
authorized service center.
Alpha 583cx User’s Guide
Chapter 9: Maintenance and Options
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Optional Accessories
Your cash register can accommodate optional accessories such as:
• Model PS 700 Barcode Scanner.
•RegisterLink
the cash register to your PC to download your sales information and
transfer it to QuickBooks® 2002 or Peachtree® accounting software.
These accessories can be easily connected to your register without any
extra hardware or software requirements.
If you want these accessories, order them by calling 1-800-658-8788.
TM
PC-based software. This software allows you to connect
Installing a New Paper Roll
As you use the cash register, you will need to replace the paper roll.Your
cash register has a thermal printer that prints receipts or a journal. You
can use 2.25” (57.5 mm) wide standard thermal register paper.
To put the paper in the paper roll
1 Insert the PRG key and turn it to either REG1 or REG2.
• If you need a customer receipt, turn the Mode key to the REG1
position.
• If you do not need a customer receipt, turn the mode key to the REG2
position.
2 Open the Journal Compartment Cover. Grip the left side of the journal
cover and gently pull upward. Remove the Journal Compartment Cover
and set aside.
3 Remove the Journal
Takeup spindle.
Place the paper roll
in the little round
area at the bottom
of the
compartment.
Make sure the
paper feeds out
from the bottom of
the roll.
82 Alpha 583cx User’s Guide
Using the Battery System
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4 Grab the small handle on the right
of the print roller. Push the little
handle towards the back of the cash
register and raise the roller bar up.
5 Lay the end of the paper across the
printer as shown. Move the print
roller down onto the paper and
snap into place.
• Press the Feed key until the paper catches and moves through the
printer.
6 Do one of the following:
• If you do not need to print receipts: Place
the black plastic Journal Takeup spindle
on its grooves above the Battery
compartment. The spindle sits above the
paper roll. Press the Feed key to move
the paper through the printer about 10-12
inches. Push the paper through one of the
narrow openings in the center of the
Journal Takeup spindle and turn the
spindle several times to wind the paper
securely. Press the Feed key until the
paper catches and begins to wind
securely around the Journal Takeup
spindle. Replace the Journal
Compartment Cover.
• If you want to print receipts: Put the
customer receipt paper in the receipt
window of the Journal Compartment
Cover. Make sure you get the paper in
the little guides in the window. Use the
Cash Drawer/Journal Lock key #515 to
lock it.
Using the Battery System
Your cash register has a memory where information about your
programming and transactions are stored. This memory stores the
information that lets you print reports, such as the total sales for the day,
week, or month. The cash register memory also stores information about
any special programming you have done.
Alpha 583cx User’s Guide 83
Chapter 9: Maintenance and Options
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If your cash register is unplugged or if there is a power outage, the
batteries keep the information in the memory until you plug the cash
register into a power source or the power is restored.
To make sure the battery back-up protection is working, replace the
batteries at least once a year. To help you remember, consider replacing
the batteries on New Years Day. The cash register can be off or unplugged
for as long as 700 hours (about 28 days) and the information in the
memory is still there when you are ready to use the register again.
If there was a power outage, replace the batteries as soon as there is power
again. DO NOT remove or replace the batteries until you plug the cash
register into a power source and you see messages on the display.
If you will not use the cash register for an extended period of time, you
can remove the batteries to prolong their life. However, all information in
the cash register will be erased if you do this.
Caution
You must plug the cash register in before installing or replacing the back-up
batteries. All data is erased when you remove the batteries if the cash
register is not plugged in before you remove the batteries.
To install or replace the batteries
1 Before you start, make sure you have 4 new AA batteries.
2 Plug the cash register in and turn the Mode key to the OFF position.
3 Open the Journal Compartment cover.
Unlock the compartment cover with the
Cash Drawer/Journal Lock key #515. Grip
the left side of the journal cover and gently
pull upward. Remove the cover and put in
aside.
4 Remove the battery cover, located in the
Press
here
and
slide up
rear left section of the compartment. Press
the indentation at the bottom of the cover
and slide up. See the graphic to the right for
details.
5 Put the batteries in the slots. Make sure that
the positive and negative ends are in the
right place. The batteries have a little plus
(positive) and minus (negative) sign on each
end to help you.
6 Replace the battery cover by sliding it back
down into position.
84 Alpha 583cx User’s Guide
Ordering Accessories
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Table 19 Optional Accessories
Item Part Number
Protective Keytop Cover 013218
Ordering Accessories
Replacement 4 Slot Bill Tray & Drawer
(Coin Tray not included)
Replacement 5 Coin Tray CD500002
Duplicate Cash Drawer/Journal Lock Key Set
1 set of 2 keys
Duplicate Control Lock Key Set
6 keys: PRG-427-023, REG-427-024 & Z-427-012,
2 each
Replacement Journal Paper Roll Spindle 16900010
Thermal Register Tape (3-roll package)
2¼” (57mm) wide, 2” (50mm) diameter, 85’ (26m)
long
Owner's Manual A583CXIM902A
Model PS700 Barcode Reader 16881W
RegisterLink PC-based software TBD
CD510002
47300511
47100324
013127
Alpha 583cx User’s Guide 85
CHAPTER 10
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Troubleshooting
Select and follow the procedure which best describes what is happening.
Error Codes
You may see these errors on the display. This table explains what they are
and how to fix them.
Table 20
The error message... Do this...
P R I N T E R Paper jam or printer failure
E R R O R Misoperation
C L E R K # Enter clerk number
E R R O R Communication error
I Hear an Error Beep
Some error beeps are normal. See Error Codes on page 31 for more
information about error codes.
1 Press the Clear key.
2 Turn the Mode key to the PRG, REG, X or Z position you were in
before you got the error.
Alpha 583cx User’s Guide
For example, if the last position you were in was REG, turn the key to
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the REG position and press the Clear key and then press the Amount
Tend Tot al , Check, or Charge key to complete a sale. If your last
position was PRG, turn the key to the PRG position and press the Clear
key.
If the last thing you were doing was programming PLUs in the PRG
mode, return the PRG key to the PRG position. Press Clear and then
press Qty/Date to leave PLU programming mode.
3 Repeat the procedure you are trying to perform.
• If error still persists, perform a Half System Clear procedure. See Half
System Clear on page 89.
• As a last resort, perform a Full System Clear procedure. See Full
System Clear on page 89.
Sec code error appears in PRG, X OR Z modes
This prompt means a Manager Password is programmed.
PE Printer Error
▼ Enter the password number and press Check.
If Clerk E12 Displays In REG 1 or REG 2 Modes
This prompt means clerk numbers are programmed.
1 Enter the clerk number and press Clerk.
2 Enter the password and press Charge.
PE Printer Error
This prompt means there is a paper problem.
1 Check if you are out of paper.
2 Check for a paper jam. If so, carefully remove any paper obstructing the
printer.
3 Check and make sure the paper was aligned properly in the printer and
that the printer bar is snapped into place.
Caution
Do not manually pull the paper. Always use the Feed key to remove or
advance the paper. Do not use sharp or pointed instruments in the printer
area. This can seriously damage the printer.
4 After the paper jam is successfully removed, if PE still appears, turn the
Alpha 583cx User’s Guide 87
Mode key to the OFF position. Unplug the cash register, wait 10 seconds,
and plug it back in.
Chapter 10: Troubleshooting
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5 If there is a FUNCTION error and an E appears on the display, press the
Clear key.
6 If an FUNCTION error continues to appear, turn the Mode key to the
last position (PRG, REG, X or Z) you were in before the error appeared.
If the last position you were in was REG, turn the Mode key to the REG
position and press the Clear key, then press the Amount Tend Total,
Check, or Charge key to complete a pending sale.
If your last position was PRG, turn the Mode key to the PRG position
and press the Clear key.
7 As a last resort, follow the directions for a Full System Clear. See Full
System Clear on page 89.
The Register Does Not Work at All
1 Be sure the cash register is plugged into a working electrical outlet and
no other electrical device is using the same power source. Another
electrical motor on the same circuit can keep the cash register from
working properly.
• If error still persists, perform a Half System Clear procedure. See Half
System Clear on page 89.
• As a last resort, perform a Full System Clear procedure. See Full
System Clear on page 89.
2 If needed, contact the ABC Office Customer Support hotline at
1-800-658-8788 for additional assistance.
Opening the Drawer When There is no Power
If there is no power and you need to open the drawer, make sure the
drawer is unlocked by using the 515 Drawer key.
1 With your hands on
the cash drawer,
carefully tip the
front of the register
up. Underneath the
cash register, toward
the back of the
register, you see a
small lever.
2 Push the lever in the
only direction it will
move. The cash
drawer opens.
88 Alpha 583cx User’s Guide
Half System Clear
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If you cannot get the cash register to respond, try a half system clear.
To do a half system clear
1 Turn the Mode key to the OFF position.
2 Unplug the cash register from the power source.
3 Wait 30 seconds.
4 Plug the cash register in again.
5 Continue with normal operations.
Full System Clear
If nothing else works, perform the following procedure.
Caution
This procedure resets the cash register to the factory settings. You lose all
your transaction information and programming information.
Half System Clear
To do a full system clear
1 Turn the Mode key to the OFF position.
2 Remove one back-up battery.
3 Unplug the cash register from the power
source and wait 5 minutes.
4 Plug in the cash register.
5 Replace the battery.
6 Reprogram the cash register.
7 Continue with normal operations.
If Nothing Helps
If a problem still persists, call our Customer Service Support Line toll-free
at 1-800-658-8788.
Remove
one
battery
Alpha 583cx User’s Guide 89
CHAPTER 11
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Examples
The examples in this section show how to ring up different types of
transactions. A maximum of 7 digits may be used to enter a price.
Reminder
If Clerk Numbers are programmed, be sure to type the CLERK #, then press
the CLERK key, the password and the CHECK key, if programmed, before
ringing up a sale.
To ring up a sale
▼ Put the REG key in the Mode key slot and turn it to the REG1 position.
You are ready to ring up sales.
Important
You do not need to press the Decimal Point when ringing up a price.
Alpha 583cx User’s Guide
The following examples are in this chapter.
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• Adding Tax to a Non-Taxable Department
• Cash Sale With Tendering Change
• Cash Sale Without Tendering Change
• Charge Sale
• Coupon Discount Sale
• Credit Return
• Credit Sale
• Dept Shift Key
• Exempting Tax On An Item
• Exempting Tax on the Entire Sale
• Gallonage Sales Transaction
• Minus Percentage Discount Sale
• Multiplication of a Department Unit Price
• Multiplication Sale
• Multiplying By A Fraction
• No-Sale Function
• Overriding a PLU Sale
• Paid-Out Sale
• PLU Sale
• PLU Sale With PLU Description
• Plus Percentage Sale
• Received-On-Account Sale
• Registering A Department Unit Price
• Registering A Reference Number
• Return Sale
• Split Tendering Sale
• Temporarily Overriding a PLU Price
• Use the Error-Correct /Void Key
• Voiding A Coupon Sale
• Voiding a Department Preset Price
• Voiding a Department Preset with a Coupon Discount
• Voiding a Department Preset with a Minus Percentage Discount
• Voiding A Minus Percentage Discount Sale
• Voiding a Multiplication of a Department Preset Price
• Voiding A Multiplication Sale
Alpha 583cx User’s Guide 91
Chapter 11: Examples
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Sample Receipt
The example below shows the general transaction information you see
printed on a receipt.
• Voiding a PLU Multiplication Sale
• Voiding a PLU Sale
• Voiding a PLU Sale with a Coupon Discount
• Voiding a Plu Sale with a Minus Percentage Discount
• Voiding a PLU Sale with a Plus Percentage Rate
• Voiding a Plus Percentage Sale
• Voiding A Sale
92 Alpha 583cx User’s Guide
Transaction Codes
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The following codes appear on transaction receipts:
Table 21 Transaction Codes
The code... Means this...
# Reference Number
@ Amount Being Multiplied
1 AMOUNT Amount of Cash Tendered
ADD ON Plus Percent
CASH Cash Transaction Total
CHANGE Change
CHARGE Charge Transaction Total
CHECK Check Transaction Total
Transaction Codes
Clerk #1 to
Clerk #26
COUPON Coupon
CREDIT Credit card transaction
DEBIT Debit card transaction
DISCOUNT Minus Percent Discount
DUPLICATE
RECEIPT
NO SALE No-Sale Function or Open Cash Drawer
PAID OUT Paid Out
PRICE* Overriding of a PLU Price
RECD ACCT Received on Account
REFUND Return (Refund)
Clerk number 1 to number 26
After a transaction, you can print a duplicate receipt
by pressing the Subtotal w/Tax key immediately after
the original receipt has finished printing and before
another transaction is started
SUBTTL Subtotal (Excludes Tax)
T1 Tax 1 Rate Applied to a Sale
T2 Tax 2 Rate Applied to a Sale
T3 Tax 3 Rate Applied to a Sale
Alpha 583cx User’s Guide 93
Chapter 11: Examples
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Table 21 Transaction Codes (Continued)
The rest of this chapter shows you example transactions.
Reminder
Put the REG key in the Mode key slot and turn it to the REG1 position. You
are ready to ring up sales.
The code... Means this...
T4 Tax 4 Rate Applied to a Sale
TOTAL Total of Sale
TX Represents Tax Total if Option 1 is selected on Flag
24. For more information, see Programming Flag
Options on page 56
VOID/CORR Vo i d
X Number of Items Being Multiplied
Adding Tax to a Non-Taxable Department
Example 26: Assume the Department 2 key is programmed for no tax and
the TAX 1 rate is programmed for 6%. Ring up a $1.00 item in Department 2,
charging the 6% tax rate.
To add tax to a non-taxable department
1 Press the key.
2 In the Number keys area, press 100, and then press the key.
3 Press the key.
Cash Sale With Tendering Change
Example 27: Ring up a $1.00 item in Department 1 and compute change
from $5.00 cash tendered.
To ring up a sale with tendering change
1 In the Number keys area, press 100, and then press the key.
2 Press the key.
94 Alpha 583cx User’s Guide
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