4XEM IPVS4 User Manual

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Before You Use

It is important to carefully examine the contents with the Chapter Package Contents after opening the package. If there is anything missing, contact your reseller. Read the Chapter Physical Description before assembling and operating the device and peripherals. Understanding the physical description can prevent damage caused by abnormal usage and reduce most problems during installation.

Basically Video Server is a network device and should be easy to use for those who already have basic network knowledge. If there is a system error and it does not recover easily due to erroneous configuration, read the System recovery section in Appendix Troubleshooting to restore factory default settings and perform installation again.

Video Server has been designed for various environments and can be used to build various applications for general security or demonstration purposes. For standard applications, find the appropriate section in the Chapter How to Use for your application and follow the steps to setup the system. To make best use of Video Server, read Chapter Advanced Functions to get creative ideas and review Chapter System Configuration for detailed explanations of system configurations. To those professional developers, the Appendix URL Commands of Video Server will be a very helpful reference to develop a Web-based application.

Surveillance devices may be prohibited by law in your country. Though Video Server is not only a high performance surveillance system but also a networked video server, ensure that the operations of such devices are legal before installing this unit for surveillance.

Those paragraphs preceding with must be fully understood and cautioned.

Ignoring the warnings may result in serious hazards.

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Table of Contents

Before You Use.......................................................

1

Package Contents...................................................

4

Features and Benefits.............................................

4

Physical Description ...............................................

6

Front Panel ......................................................................

6

Rear Panel .......................................................................

8

How to Install ......................................................

11

Ethernet Environment......................................................

12

Modem Environment .......................................................

17

How to Use...........................................................

26

Authentication ................................................................

26

Installing Plug-in.............................................................

27

Main Page......................................................................

28

System Configuration ...........................................

31

Introduction ...................................................................

31

Setup Wizard ..............................................................

32

Application Wizard.......................................................

32

Definitions of Configuration ..............................................

33

Advanced Functions .............................................

46

Capture Up-to-date Still Images........................................

46

Get Continuous Images ...................................................

47

Video Embedded in Customers’ Homepage .........................

48

Download Event-triggered Snapshots.................................

49

Uploading Snapshots Periodically ......................................

50

Customize Graphics in Homepage .....................................

51

Command Script for Complex Applications..........................

52

URL for External Device Control ........................................

55

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URL of System Maintenance .............................................

57

Configure System via FTP ................................................

58

Telnet Commands ...........................................................

65

Appendix ..............................................................

67

A. Troubleshooting ..........................................................

67

B. Frequently Asked Questions..........................................

69

C. Upgrade System Firmware ...........................................

73

D. URL Commands of Video Server....................................

74

E. Settings of Supported PTZ Cameras...............................

89

F. Camera Control Cable...................................................

90

G. Time Zone Table .........................................................

91

H. Technical specifications ................................................

94

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Package Contents

If any of the following items are missing, please contact your reseller.

Video Server IPVS4

Camera control cable

 

 

 

 

 

 

Power adapter

Null modem cable

 

 

 

 

Two I/O terminal connectors

Software CD

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Features and Benefits

Video Server is a high-performance networking video multiplexer. With powerful VLIW DSP core and fully optimized algorithm, it can compress and transmit the high quality real-time video through standard TCP/IP inter-network. In addition to meet the basic needs of video feed, many advanced features are added to help building applications of surveillance or web attraction. The state-of-art design well compromises among stable, robust, simple-to-use and flexibility.

Real-time motion-JPEG compression

Four video inputs can be efficiently compressed into packets of JPEG images without delay. Optimal compression engine makes the equivalently excellent image with much smaller size. There is no more sacrifice in remote monitoring and storage. Five levels of compression ratio and three sizes of image resolutions are easy to meet your requirement.

Robust system operation

Industrial real-time operating system prevents from malicious hackers and virus that threat Windows or Linux systems. The on-board watchdog eternally monitors the system operations for dead-proof.

Easy Web access via standard browser

You don’t have to install any software to access Video Server. The embedded Web server makes users can access Video Server anywhere over Internet with any popular Web browser. As long as you are connected to network, you can cast your eyes on your precious property.

Password protection of system access

Password level protection is provided by the system to prevent from malicious intruders from network. Once the password of administrator is entered, any user will need password authentication to access Video Server. Each user can have individual access right to view video or control external devices.

Built-in motion detection

No more external sensors are required. Each video channel can be setup to detect any motion with customized settings. By tuning the object size and sensitivity, it is more reliable to fit into your environment. With this built-in facility, you can easily setup a

security system in your home or office.

Weekly schedule for automatic surveillance

The user-defined time period will repeat weekly to check any security settings and accordingly sending notification or drive external devices. It is easy to install in SOHO, retail shop and home as a security system.

Flexible I/O control for external devices

There are four opto-isolated sensor inputs and two relay outputs to control external devices. System integrators can easily replace the current analog systems to build an advanced security system.

Bundled powerful surveillance software

To extend the capabilities of Video Server, a powerful surveillance program is included in the package and totally free to use. Users can easily utilize the existing PC to be a digital video recorder. Schedule or one-click recording keep every important moment in your local hard disk; reliable motion detection and instant warning make you sharp for every conditions. Quick and simple search and playback let you easily find the moment you want to inspect more carefully and output to AVI files for another copy.

Remote system upgrade

To achieve the promise we made to support our valuable customers in life-time, the most up-to-date firmware is always put on our web site to add new functions or solve known bugs. A free upgrade wizard is included to facilitate the job.

Developer’s technical support

The high-performance Video Server can be integrated into many applications under perfect control of budget. The complete programming interface and standard JPEG format can ease and speed developers’ task. More creative ideas can be found on our Web site.

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Physical Description

Front Panel

Status LED’s

Each time Video Server starts up, it will perform power-on-self-test, abbreviated as POST, to examine every hardware module. As soon as the administrator plugs in the power connector both LED’s under the power LED will flash one by one until the diagnosis is done. If the result is good, both status LED’s will turn off for a while and then follows the pattern below. If any module fails, refer to the Appendix A for the error pattern

and follow the trouble-shooting procedures. If the system still cannot operate normally, please contact your reseller for technical service.

Network Interface

Condition

LED1 (Heartbeat)

LED2 (Status)

 

 

 

 

Ethernet

before IP installed

OFF

OFF

 

 

 

 

 

after IP installed

Blink

OFF

 

 

 

 

 

during camera control

Blink

Blink

 

 

 

 

PPP with modem

after POST

Blink

ON

 

 

 

 

 

during camera control

Blink

Blink

 

 

 

 

PPP with null modem

before connected

ON

ON

 

 

 

 

 

after connected

Blink

ON

 

 

 

 

 

during camera control

Blink

Blink

 

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BNC video inputs “IN” & outputs “OUT”

Video Server allows up to four cameras attached at the same time. To ensure video modulation type being detected correctly, cameras should be attached sequentially from “VIDEO1” to “VIDEO4” and powered on before Video Server is powered on. There are also four loop-through connectors of video outputs for conjunction with other capturing devices like time-lapsed VCR. In such case, read the next paragraph for correct settings.

DIP switches “1” to “4”

There are four DIP switches numbered from “1” to “4” in the front panel regarding of each video input. They are used to enable the 75-ohm resistance of video impedance. They should be kept ON if there is only one camera connected to each video input. If users want to connect another device such as VCR or multiplexer to the video output, the switch should be turned up to disable the impedance.

Auxiliary buttons “CLEAR” & “RESET”

There are two buttons located at the center of the front panel, one is labeled “CLEAR” and the other is labeled “RESET”. Refer to the Appendix Troubleshooting for the detailed usage of system recovery.

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Rear Panel

Ethernet 10/100 socket

Connect to an Ethernet network with a UTP category 5 cable of length shorter than 100 meters according to the standard. Once the Ethernet cable is connected without error, Video Server will utilize the Ethernet interface prior to the modem attached to COM2.

COM1 port

This RS232 serial port is dedicated to controlling the PTZ cameras attached to COM1 unless the administrator pre-configures COM1 as an RS485 interface that is accessed through two pins in the general I/O terminal block.

COM2 port

This RS232 serial port can connect with a modem or the included null modem cable to utilize dial-up network when Ethernet is not available. If Video Server operates with an Ethernet interface, the administrator may use this port to control another PTZ cameras attached to this serial port.

General I/O terminal block

Video Server provides a very flexible general I/O interface to combine with the user’s security devices such as sensors, alarms, lighting or door locks. Two green connectors are included in the package to connect the external devices. The general I/O terminal block has twenty pins for device control. These pins can be divided into three categories based on their functions, including power source, RS485 and digital inputs and outputs.

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No. Pin description

1DC power output(-)

2DC power output(+)

3Relay output 2 – Normal Close

4Relay output 2 – Common

5Relay output 2 – Normal Open

6Relay output 1 – Normal Close

7Relay output 1 – Common

8Relay output 1 – Normal Open

9RS485 A

10RS485 B

11External power input

12External power input

13Opto-isolated sensor input 1(+)

14Opto-isolated sensor input 1(-)

15Opto-isolated sensor input 2(+)

16Opto-isolated sensor input 2(-)

17Opto-isolated sensor input 3(+)

18Opto-isolated sensor input 3(-)

19Opto-isolated sensor input 4(+)

20Opto-isolated sensor input 4(-)

Regulation

Max. 500mA at 12V DC

Max. 500mA at 12V DC

Max. 1A, 24V DC or 0.5A, 125V AC Short with NC at initial state

Max. 1A, 24V DC or 0.5A, 125V AC Max. 1A, 24V DC or 0.5A, 125V AC Short with NC at initial state

Max. 1A, 24V DC or 0.5A, 125V AC D+, non-inverting

D-, inverting

Min. 1.5A, 12~15V AC or DC Min. 1.5A, 12~15V AC or DC Max. 50mA, 12V DC

Ground

Max. 50mA, 12V DC

Ground

Max. 50mA, 12V DC

Ground

Max. 50mA, 12V DC

Ground

Power source

Pair of pin 11, 12 of AC or DC input is a replacement with the power adapter in case the range cannot meet the requirement. The voltage of the power source can be AC or DC and should fall in the range between 12V and 15V. Polarity does not matter. The DC output through Pin 1, 2 is fed from power adapter of Video Server or pin 11 and pin 12 if an external power source is attached. The current of external devices is limited to less than 500mA.

The power adapter of Video Server and the external power supply are prohibited to

exist together. Only one source can feed power to Video Server. Improper usage will result in serious damage.

RS485 interface

If the device connected to COM1 has an RS485 interface, wire two control lines to pin 9 and pin 10. After switching to RS485 on the configuration page, the PTZ control commands will be directed through pin 9 and pin 10. If the distance from the controlled

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device is too far to allow accurate function, an external power source may be used to amplify the RS485 signal.

Digital I/O control

Video Server provides four pairs of digital inputs and two sets of relay switches. Pin 13 to pin 20 can be connected to external sensors and the state of voltage will be monitored according to the programmed conditions on the configuration page or the external script file. Both relay switches can be used to turn on or off external devices. When the system starts up, COMMON of both relay switches will be short with NC. A simple diagram of example is shown below.

If DI1 in configuration is set as rising to drive DO1 to high that denotes COMMON of DO1 short with NO, then the bulb will light when DI1 signal changes from 0V to 12V.

Power adapter

Plug the power jack of the included power adapter to Video Server. Connecting the power adapter should be the last operation while physically installing Video Server. Administrators may feed an external power source through pin 11 and pin 12 of the general I/O terminal block to replace the power adapter.

The power adapter of Video Server and the external power supply are prohibited to

exist together. Only one source can feed power to Video Server. Improper usage will result in serious damage.

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How to Install

To easily fit into various environments, Video Server automatically detects the attached interfaces and configures itself to the best condition. Therefore users need not care whether the connected cameras are either NTSC or PAL, how to select the network between Ethernet and modem, and whether the Ethernet speed is 10Mbps or 100 Mbps.

Video Server supports Ethernet and modem interfaces according to the user's existing network. Ethernet can provide higher bandwidth to achieve the best performance while dial-up network with modem is more common in current Internet applications. Refer to the related installation section for your network environment. If both interfaces are available, Ethernet is recommended and will be chosen as the first priority if Ethernet cable and modem are concurrently attached. Managing to install in the other interface will automatically clear the previous network settings to start new installation.

In the following content, "user" refers to those who can access Video Server and "administrator" means the supervisor who has the root password to configure Video Server in addition to general access. Administrators should carefully read this manual, especially during installation.

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Ethernet Environment

Hardware installation

Before installing multiple Video Server’s at the well-chosen locations, the administrator should memorize the serial numbers on the packages respectively for future use.

Cable connection

Shut down all the peripheral devices prior to connection. The video BNC, Ethernet cable and power adapter are essential for basic viewing function. If the attached cameras belong to the same motorized model, they can be concatenated to single COM port and will be differed by camera ID set on the cameras. Refer to the related configuration section for detailed description.

Power on

Make sure all cables are correctly and firmly connected. Before turning on Video Server, remember to run Installer program on PC or notebook in the same network first. As long as the “Reset network at next boot” option in network Web page is enabled, the Installer program is needed to install Video Server. Turn on cameras, sensors, alarm devices, and then attach power adaptor of Video Server to the electric power socket. After the POST (power-on self test) is complete and the result is successful, Video Server is ready for software configuration as described in this manual. At this stage, network speed and video modulation type are automatically detected.

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Software installation

Easy way with installer program

In order to configure Video Server’s remotely, administrators should keep the serial numbers of the new Video Server’s for identification and initial passwords. After successfully mounting Video Server’s in the proper position, run the Installer program on the PC in the same network to locate the newly mounted Video Server’s. Video Server’s also support manual setup procedures to non-Windows based environments. The manual procedure is described next.

After the POST is done, Video Server will try to configure itself by detecting the network environment. If there is DHCP service over the network, the Installer program will catch the given information, then display the serial number and given IP address for each Video Server as the figure above. To install the IP address, follow the steps.

1 Click on the entry with the serial number you want to install. If the "Assigned" field of the entry is labeled "Yes", that means the Video Server has already been installed. ○2 Type the desired IP address if it is other than the IP address given by the DHCP server. ○3 Check the box to fix the IP address of the Video Server. Otherwise the Video Server will lose the network address at next system boot and you have to run this installer again. ○4 Click to progress the installation.

5 After successful notification, administrators may keep the address information and

click directly on to access the Video Server in the default browser. If the IP address is taken by another network device in the network, the Installer

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program will pop out another message window to warn that the assigned IP conflicts. In this case, administrators should ask the network supervisor for a vacant IP address.

While “Use this IP whenever system boots", is checked, a dialog window may pop out to ask for “Server FTP Port” and “Root Password” because they are already changed by administrators to other than default settings. If the original settings are lost, restore default settings and run software installation again.

Once the installation is complete, administrators should follow the First access to Video Server section for necessary checks and configurations.

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Manual way with existing programs

For those environments such as MAC, Linux, Unix or other operating systems, whose installer is not yet available, some common network tools including ARP and PING can be used to install Video Server. Before proceeding further, make sure ARP and PING programs exist.

First, type arp –s “assigned IP address” “Ethernet address” to add an entity in the system’s name table. The Ethernet address is identical to the serial number of Video Server and should be typed in the appropriate format like “uu-vv-ww-xx-yy-zz” or “uu:vv:ww:xx:yy:zz”, which depends on the operating system.

Once the name entity is added, type ping "assigned IP address” to invite the new Video Server. If it replies, that means Video Server has accepted the assigned IP address and is ready for access. The first several ping requests may fail during the self-configuration period of Video Server. Since the accurate grammar of ARP and PING depends on the operating system, refer to its related help manual.

Example of DOS prompt in Windows 2000

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First access to Video Server

Change initial password of administrator

Starting the Web browser to connect to the assigned IP address of Video Server, users will be asked for user name and password by an authentication message window. A root password, identical to the Video Server's serial number, is needed for the initial access to a newly installed Video Server. The administrator must change the root password immediately after the initial installation to ensure security. The new root password should be well memorized since there is no way to retrieve or recover it. After changing the password, the browser will display an authentication window again to ask for the new password.

Manage user privilege

For complete protection from illegal usage, Video Server provides three privileges and always needs user name and password before access. The lowest level is DEMO mode whose services are subject to administrator's permission. The standard level is the USER mode that consists of twenty user profiles. Each user is able to access Video Server under the given privilege, except for system configuration. The twenty user profiles are also maintained by the administrator. The highest level is ROOT mode that only opens to administrators for initial setup, system configuration, user administration and software upgrade. The user name of the administrator is internally assigned to “root”.

Complete the network settings

Although Video Server already can be accessed after software installation in local area network, administrators should complete the network settings in the configuration page. The complete network configurations including subnet mask as well as the IP address of default gateway and DNS are provided by your network administrator or Internet service provider. Once the wrong network settings make Video Server fail to work, refer to Appendix A to restore factory default settings.

By default Video Server will need administrator's installation every time it reboots. If the network settings are sure to work all the time, disable the install option in network configuration Web page or Installer program.

Details about configurations are described in the relative category of the Chapter Definitions of Configuration.

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Modem Environment

Hardware installation

Though Video Server is designed to serve real-time images in Ethernet, it also supports the dial-up network. To use a dial-up network, the Ethernet socket should be left disconnected since Ethernet is the first priority among available interfaces. After powering up, Video Server will detect if any external modem is connected to COM2. As soon as a modem is detected, the heartbeat LED will flash periodically. If no modem responds, Video Server will assume the included null modem cable is connected to perform system configuration. Then both LED’s under the power LED will turn on until the dial-up connection over null modem is established.

Installations of both null modem and modem are introduced as follows. The null modem mode can be used for point-to-point connection in local environment; the modem mode also applies to TA in ISDN network. Though the baud rate can be setup to 115200 bit per second, the actual data rate depends on the network connection.

In the following content, dial-in connection denotes a passive Video Server waiting for a phone call to establish a point-to-point connection. Dial-out connection denotes an active Video Server to dial out to the other end of a dial-up server or any Internet service provider, abbreviated as ISP, to request a point-to-point connection.

Cable connection

Null modem mode

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Shut down the peripheral devices prior to connection and keep the power adaptor unplugged until other cables are firmly connected. In the environment without Ethernet, administrators can use the included null modem cable to connect to Video Server directly and access point-to-point. After necessary information is entered and saved, turn off Video Server and remove the null modem cable. Follow the installation of modem mode in next paragraph to connect to Internet. Note Video Server will not really reset system where it is used to in null modem mode.

Modem mode

If users have setup a remote dialup server or subscribed to an ISP service, Video Server can be configured to dial to the server upon user-defined events. Otherwise it will wait permanently for the user’s call to establish a network connection to provide services. Before installation, make sure the necessary dialing information is correctly setup via Ethernet or null modem connection.

Power on

Make sure all cables are correctly and firmly connected. Turn on cameras, sensors, alarm devices, and then finally attach the power adaptor of Video Server to the electric power outlet. Since most automatic detections of hardware perform when the system starts, Video Server should be turned on after all peripherals are turned on and ready.

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Software installation

Via Ethernet

Enter the COM2 configuration Web page and select the driver type as modem. Well configure each field for dialing information. Refer to the COM2 section in Definition of Configuration for detailed description.

Via null modem

Install a new modem

1. Open the control panel and double click the modems icon.

2. Check "Don't detect my modem......" item and click on to install a new modem.

3. From (Standard Modem Type) choose the

Standard 33600 bps Modem and click on

.

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4. Choose the serial port that the included null modem cable is attached to and click on . The null modem is now ready for use.

If no Dial-Up adapter exists in the system, Windows may automatically prompt to install. Press to continue. If it does not start automatically, double click the network icon in control panel to install Microsoft dial-up adapter.

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Setup a new connection

1. After the 33600 bps modem is installed, open the dialup network folder in Windows to build a new connection.

3. Just enter arbitrary digits as phone number and click on . The phone number here is not important.

2. Select the device as the newly installed standard 33600 bps modem and click on .

4. After clicking on , this new connection will display in the Dial-up Networking folder and will be used for null modem connections.

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5.Right-click on the newly setup connection icon for entering properties.

6.In the first General page, clear "Use area code and Dialing Properties" option and click on .

7. Select 115200 as the speed and click on .

8. On the second page, only check "Enable software compression" and "TCP/IP" while leaving others blank. Keep other settings as default values and click on .

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Now the connection is ready to use for null modem. Double click the newly setup connection. A dialing information window will pop up. Enter “root” as user name and the serial number labeled on the bottom side of the box as the password and click on . Notice that the letters in the serial number should be capital form. For example, type 'A' instead of 'a'. After some negotiation prompts, a connection status window will show the speed is 115200 bps.

After connection is established successfully, go to the next section, First access to Video Server.

If an error message indicates a hardware error while connecting for the first time, especially in Microsoft Windows 2000 environment, try again to recovery the possible detection failure.

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First access to Video Server in null modem mode

Through direct connection by null modem cable, administrators can connect to “http://200.1.1.1” in the web browser. “200.1.1.1” will be the default IP address of Video Server in dial-in connection; “200.1.1.100” will be the given IP address for the user's PC by Video Server. The user name and password are the same as what was entered during software installation.

After successful authentication, administrators should see the motion pictures in the main page. When using Microsoft Internet Explorer, administrators must allow installing a plug-in provided by Video Server additionally prior to viewing motion pictures.

Change initial password of administrator

For best security, administrators must change the password on the security page of configuration immediately. After changing the password, the browser will display the authentication window again to confirm the new password.

Manage user privilege

Administrators can add up to twenty user profiles in the Security option. While Video Server accepts dial-in connection and acts as a server, the user name and password used in dialing are the same as what is stored in the user database managed for web access. Any managed user can be authorized during PPP negotiation and access web pages. However, only administrators can access the configuration page.

Complete network settings

Basically the null modem is used to setup the later attached modem where Ethernet is not available. Refer to the modem setting in the COM2 section for details about ISP information. After everything is set and saved, turn off Video Server and replace the null modem cable with modem for dial-up network. Since the null modem connection is used to configure Video Server in advance for modem connection, administrators cannot connect again without restarting the system.

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First access to Video Server in modem mode

If the dial-out is not prohibited and the attached modem is recognized, Video Server will send out the system startup log and connection log by email or FTP according to user’s settings as soon as the system is ready. That can be used to verify if the settings work. Then Video Server will always wait for someone to dial in. To dial in Video Server, setup a connection in dialup network on PC where the phone number is the phone line of Video Server. After connecting successfully, start the Web browser and connect to “http://200.1.1.1”. In this case, Video Server runs as a dial-up server and assigns the IP address of “200.1.1.100” to the PC at the other end. While seeing the authentication message window, type “root” as user name and the serial number of Video Server as the initial password. The point-to-point connection allows users connecting Video Server for surveillance at any time.

If the administrator has setup some conditions in the application Web page or the script file, Video Server will automatically dial out based on the administrator's configuration. Refer to the Application section in the Chapter Definitions of Configuration for special security applications.

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How to Use

Open your familiar web browser and connect to Video Server just like a general web site and the video will present on demand. Make sure the web address of the target Video Server is accurate.

Authentication

After opening the Web browser and typing in the URL of Video Server, a dialogue window will pop out to request a username and password. For administrator’s initial usage of Video Server, enter the username as “root” and the password as the serial number in capital letters. The serial number can be found on the labels under the body of Video Server and the top side of the carton. The primary users will be allowed to enter as soon as the administrator finishes adding user profiles. Upon successful authentication, the main page will be displayed.

For demonstration purpose, enter the Demo Web page of configuration to activate the demo account and choose permitted services. Once the demo account is setup, any one may watch the video by using “demo” as user name while ignoring the password. Different from primary users, the demo account has certain limitations that are determined by administrators.

In the figure, the foreground is the login window and the background shows the message when authentication fails. The user may check the option to save the password for future convenience.

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4XEM IPVS4 User Manual

Installing Plug-in

If it is initial access to Video Server via the Web browser supporting server push, the motioned pictures will display directly. If the Web browser is Internet Explorer in Windows, users will be asked to install a new plug-in that is provided by Video Server. This plug-in has been registered for certificate and is used to display motioned pictures in the Internet Explorer. Users may click on to install the plug-in. If the web browser does not allow the user to install, check the security option to lower security levels or contact network supervisors.

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+ 67 hidden pages