OWNER’S MANUAL
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Overview
1) What’s in the box
2) Device Info
3) Operating Conditions
4) Charging
5) App setup
6) Wearing the device
7) Cleaning the device
8) Screen operation
9) Device operation
a) Time/date interface
b) Activity
c) Heart rate
d) Record workout
e) Sleep tracker
f) Notifications
g) APPS
10) Customer support
11) Troubleshooting
12) Supported devices
13) Product specifications
14) Remarks
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1. What’s in the box
Cruz Hybrid Watch
Charging Dock
Micro-USB Cable
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2. Device Info
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3. Operating Conditions
Operating temperature
-13°F to 131°F (-25°C to 55°C)
Water resistance
The Cruz Hybrid Watch is water resistant up to 3 ATM.
This means that you may wear and use your watch during
exercise (exposure to sweat is ok), in the rain and while
washing your hands. The Cruz Hybrid watch can be used
for shallow water activities, but it shouldn’t be used for
activities such as scuba diving, water skiing or any other
activities involving high velocity water or submersion below
shallow depth.
Showering with the watch is ok but we recommend not
exposing the watch to any soaps, shampoos, conditioners
or lotions as they can negatively affect the materials of the
watch.
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Water Resistance is not permanent, and it may diminish
over time. Dropping your watch, exposing the watch to
soap or soapy water, wearing the watch in a sauna or
steam room may affect the water resistance of your Cruz
Hybrid watch.
Battery Life
The Cruz Hybrid watch uses a single battery that powers
the touch screen and the analogue movement.
On a full charge, the Cruz Hybrid watch’s touch screen can
be used up to 3 days with all functions and features. This
means tracking your daily activity, alerting you of incoming
calls or notifications etc.
As soon as the minimum battery level is reached for the
touch screen, the Cruz Hybrid watch will automatically turn
off the smartwatch features and switch to watch mode.
Watch mode ensures the watch hands will tell the time for
an additional 30 days.
*Note* The 3 days of smartwatch function is an estimate based on
the average use of the watch. Many features and functions consume
more battery life, so your actual battery life results may vary.
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4. Charging
1. Connect a USB cable to a USB power adaptor.
Connect the other end of the USB cable to the charging
dock. Plug the power adaptor into an electric socket.
Place the Cruz Hybrid Watch onto the charging dock.
2. Place the Cruz Hybrid watch onto the charging dock.
Make sure the back of the watch can rest against the
charging dock. (as seen in the image above)
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3. When you place the Cruz Hybrid watch on the
charging dock, the charging dock’s LED indicator will
change to certain color to indicate its function.
The Blue LED indicates that the charging dock is powered,
and the dock is ready to be used. When the watch is not on
the charger, the LED indicator will always be blue.
When the Cruz Hybrid watch is on the charging dock, the
Red LED indicates that the watch is properly placed in the
dock and charging.
The Green LED indicates that the watch on the charging
dock is completely charged.
Tips:
- Completely charge the watch before first use. A full charge
takes about two hours. (depending on the power source)
- Using a power source such as a computer, may result in
slower charging speeds due to the electrical current.
- If there are any obstructions between the watch and the
charging dock, the watch may not charge properly. Make sure
the watch is charging properly after placing the watch on the
charging dock.
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5. App Setup
To set up your Cruz Hybrid watch with a
mobile device, first download and install
the 3Plus Hybrid App from the Apple App
store or Google Play store.
Pairing to the App
There are two different ways to pair the Cruz Hybrid watch
to the 3Plus Hybrid App. The first method is via QR code
and the second method is via Bluetooth scanning.
QR Code Pairing Method
• Open the 3Plus Hybrid App on your mobile device.
• Log in or Sign up if you are a new user.
• Select the Cruz Hybrid watch.
• Select the QR Code method if you see a QR code on
you watch. (If you don’t see a QR code on your watch,
please pair using the manual method.)
• Align the QR Code with the view finder in the app.
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Manual Pairing Method
• Turn on the Bluetooth on your mobile device.
• Open the 3Plus Hybrid App on your mobile device.
• Log in or Sign up if you are a new user.
• Select the Cruz Hybrid watch
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• Select Manual then tap next. The app will start
searching for nearby Bluetooth devices. (Keep your
watch near your mobile device)
• Look for your Cruz Hybrid watch’s code (#00000). The
code should be the same one that shows up on your Cruz
Hybrid watch’s screen.
• A pairing request will appear on the watch. Tap on the
green check mark or press the top button to confirm the
Bluetooth pairing.
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• When the watch connects successfully, the watch
and the 3Plus Hybrid App will say “Pairing is complete”.
If the pairing failed, the watch and your mobile device will
alert you. Please repeat the same steps to pair the watch
again.
*Note* The Bluetooth pairing is a one-time process. If you want to
connect the watch with a different phone, un-pair the watch from
the current phone and make sure the Bluetooth connection has
been removed from the phone’s Bluetooth settings.
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Setting the Time
After the pairing process is complete, follow the
instructions to calibrate the watch hands on the Cruz
Hybrid watch. If you don’t calibrate the watch, then the
watch hands won’t tell the correct time.
Scan Calibration
1) Tap Start to begin
2) Hold the Cruz Hybrid Watch up to the camera
3) Align the Cruz watch case to the outline of the
viewfinder in the app
4) Hold the position until the watch hands adjust to the
current time.
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Manual Calibration
A brief video will appear on the app to show you how this
works.
1) Tap Start to begin
2) Turn the scale or tap the + / - to align the hours
hand to the 12 o’clock position. Tap Next when
the hours hand is aligned.
3) Turn the scale or tap the + / - to align the
minutes hand to the 12 o’clock position. Tap
Next when the minutes hand is aligned.
4) Make sure both hands are aligned, and tap
Done when the hands are set correctly.
5) The watch hands should automatically move to
the correct time. Tap Home to go to your
dashboard.
*Note* If the time is not right, you can calibrate the watch hands
again by going into the settings and selecting “Time
Calibration”.
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6. Wearing the Device
Wrap the watch around your wrist and pull the band
through the hole in the buckle. Pull the band until the
watch feels slightly tight on your wrist but it should be able
to slide slightly back and forth on your wrist. Insert the
buckle pin through one of the band's holes to secure the
band in place.
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7. Cleaning the Device
Make sure to clean regularly
It is strongly recommended to regularly clean your watch’s
band after workouts or prolonged use. Moisture from
sweat and dirt from other means can build up underneath
the band and can cause skin irritation.
Use water or rubbing alcohol
DO NOT use soaps, sanitizers, or household cleaners to
clean the band.
Dry the band before use
Make sure to clean and dry the band well before putting it
back on.
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8. Screen Operation
You can use several basic gestures and the two buttons to
interact with the Cruz watch.
Swipe Left or Right Swipe Up or Down
Press Button Tap
Turn on the screen by pressing the top button once. The
screen will turn off, by default, after 10 seconds of inactivity.
Hold down the top button for 3 seconds to turn On/Off the
watch
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9. Device Operation
Overview
Long press to change
your watch face.
Swipe left to find the
activity menu
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Swipe right to view the
APPs menu
Swipe up to view the
quick settings menu
Swipe down to view the
notification center
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Button Navigation
Press the top button to turn on the screen, return to the
main page from any screen or put the watch in standby
mode. Press and hold the top button to turn ON/OFF the
watch.
Press the bottom button to turn on the screen, go one step
back in the watch and exit a menu.
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Quick Settings
Brightness
Adjust the brightness of the watch by tapping the icon and
selecting the desired level of screen brightness.
Airplane Mode
Airplane mode turns off all the Bluetooth connectivity to
your mobile device. When the icon is grey, this feature is
OFF. When the icon is white, this feature is ON.
Do not Disturb Mode (DND)
DND mode mutes all notifications and vibrations but keeps
your watch’s Bluetooth connection. When the icon is grey,
this feature is OFF. When the icon is white, this feature is
ON.
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Settings
Tap on the gear icon to access the watch’s settings. You
can adjust settings like quick view, vibration, message font
size and backlight time on the watch. You can also reset or
restart the watch from this menu.
Activity
You can check your daily steps, distance travelled,
calories burned, and active minutes from the watch.
Swipe to the activity center and select the icon of the
activity you want to see. You can cycle through the
activities by swiping left or right. Sync the data to the
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3Plus Hybrid App and check your daily activity data and
historical data from your phone.
*Note* The watch’s activity tracking will reset to 0 on the
watch every night at midnight.
Dashboard
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You can check your daily goal completion through the
3Plus Hybrid App’s dashboard. Tap the Heart icon to see
a graph of your heart rate over time. Tap the Weight icon
and enter your daily weigh-ins to track your weight over
time. To see a detailed overview of your daily activity, tap
on one of the activity bars on the dashboard.
The watch will store your activity data for up to 7 days, so
remember to sync the watch to the 3Plus Hybrid App
Weekly View
Monthly View
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regularly to record your daily activity data. We recommend
syncing the watch to the app daily.
Heart rate
Heart rate (ON) Heart rate (OFF)
To manually turn on the heart rate monitor, swipe to the
heart rate interface and tap Start to measure your
current heart rate.
To turn off the heart rate monitor, tap Close.
*Note* Manually turning on the heart rate monitor on the
watch uses a significant amount of battery. To continuously
monitor your heart rate throughout the day, we recommend
turning on the Auto Track Heart Rate feature in the Hybrid
App’s settings.
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For all day heart rate monitoring, use the Heart Rate
Auto Track setting in the Hybrid App. Set the
frequency of when you want your heart rate to be
checked. You can also set High/Low HR limit alerts to
let you know if you go beyond or below a certain heart
rate level.
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Heart rate Range Alert:
You can select your Heart Rate Range Alert in the
Settings section of the Hybrid App.
This is helpful during exercises and workouts to make
sure you stay within your target zone.
Heart rate too high
Heart rate low
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Record Workout
The Cruz Hybrid Watch can record your workout data so
you can monitor your hard work overtime.
When you’re ready to record your workout, select the
Record Workouts icon (the sprinting man icon) from the
Apps section. Press the Play icon to start recording.
You can pause or end your current workout at any time. To
finish recording, tap the Flag icon to end the workout.
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Workout results will be displayed once the recording is
completed: Time of workout, steps, distance, calories
burned and average heart rate. View your entire workout
history from the 3Plus Hybrid App. Keep track of your
progress to see how your fitness has improved over time!
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Sleep tracker
The Cruz Hybrid watch can monitor
your sleep quality and track your
sleep patterns.
Press the icon on the left to turn the
sleep tracking mode on. Press the
chart icon on the right to view your
previous sleep history.
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Preset Sleep:
You can also set a preset sleep schedule to program the
watch to automatically track your sleep during a specific
time frame.
Go to the 3Plus Hybrid App’s menu, select settings, then
select “Preset Sleep”.
In this setting screen, turn Auto Sleep On and adjust your
“Bedtime” and “Awake time” accordingly.
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Notifications
Read and receive your smartphone
notifications directly on your Cruz
Hybrid watch.
To turn on notifications, open the
Hybrid App, select settings, then
select notifications.
You can select specific
notifications you want to receive
on your Cruz Hybrid watch, or you
can select “All Notifications” to
receive all the alerts that are
listed.
Note: Notifications will only work if the Cruz watch is paired to your
smartphone device via Bluetooth and is within Bluetooth range.
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Incoming / Missed Calls
Check who’s calling directly from
your wrist. You can also view
previously missed calls in your
notification history.
Text Messages (SMS)
Get alerts when you receive a new
incoming text message. You can
read the text message(s) directly
from the Cruz Hybrid watch screen
by tapping on the text notification.
Calendar
Stay on top of your busy schedule
and check your calendar events
directly from your watch.
(Only compatible with your mobile
device’s default calendar app.)
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Social Media
Stay connected with your favorite
social media apps and view the
notification details directly from the
screen.
(Not compatible with all apps. Facebook,
Twitter, WeChat, Snapchat, Instagram,
Line and WhatsApp are compatible.
Others may also apply.)
Email
Check and read your new
incoming email messages
right from your watch.
(Only compatible with the mobile
device’s default email app.)
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Goals:
With the Hybrid App, you can
create activity goals for each
type of daily activity. Select the
Edit icon in the top right corner of
the dashboard to customize your
daily goals for steps, distance,
calories burned, active minutes,
hours slept and weight. When
your goal is reached, your watch
will vibrate and let you know that
you’ve completed one of your
daily activity goals!
Medals:
To keep yourself motivated daily, you can earn
prestigious medals when you’ve reached a certain step
count in one day. You can show off your medals by
connecting with friends and family on the leader board.
Diamond
Reach 20,000
Steps
Gold
Reach 15,000
Steps
Silver
Reach 10,000
Steps
Bronze
Reach 7,000
Steps
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You can also view the total amount of medal’s you’ve
earned on the 3Plus Hybrid App. Go to the Activity
dashboard and select “Medals” to see a breakdown of your
latest achievements! Compare your success with your
friends by viewing their medal count in their leaderboard
profile.
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APPS
Find your favorite apps for fitness,
weather, music and more in the
apps section.
Music
Control your music from your wrist.
Play a song on your phone first, then
open the music app on your watch to
skip, replay, play, pause, and control
the volume.
(Compatible with Spotify and music
downloaded directly to your smartphone.)
Timer
The timer can help you keep track of
the time. Set timers up to 24 hours.
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Stopwatch
Time yourself to record the amount
of time it takes to complete an
activity or exercise.
Find My Phone
If you misplace your phone, the Cruz
Hybrid watch can help you find it.
Tap on the icon and the watch will
send a signal to your smartphone to
vibrate and play the default alarm
tone. (The watch must be within Bluetooth
range for this feature to work.)
Reminders
Stay on top of your day by setting
reminders from the Hybrid App. To
remind yourself of your upcoming
reminders, view your list of
reminders on the Cruz Hybrid watch.
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Weather
You can check the weather forecast
of your current location on the Cruz
Hybrid watch. You can pick between
a daily view or a 5-day forecast to
help plan your schedule.
Follow the steps below to add another location
1. Open the Hybrid App and go the Settings
2. Tap on Weather and Add a new location
3. Search by typing in the name of a city and
select your desired location.
4. You can adjust the temperature measurement,
daily or 5 day forecast and the icon size.
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Quick Setting Menu
The Quick setting menu allows you
to easily access shortcuts to help
you customize your watch. Swipe
up on the main screen to access
this menu.
Settings
Find the settings by tapping on the
gear icon in the quick settings menu.
You can check your battery’s
percentage, adjust the screen
timeout time and more in the
settings section.
Airplane Mode
Airplane Mode turns off the
Bluetooth connection between the
watch and the app. When the icon is
white the airplane mode is ON.
When the icon is grey airplane mode
is OFF.
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Brightness
Set the watch’s screen brightness by
tapping on the different sections to
increase or decrease the brightness.
Do not Disturb Mode
Silence all your notifications and
features that use vibrations. This
does not turn off the Bluetooth
connection between your watch and
the app. When the icon is white, this
mode is ON. When the icon is grey,
this mode is OFF.
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10. Customer support
3Plus customer support is ready to help. You can find
helpful FAQs, how-to videos, and troubleshooting answers
on our support site.
Web support: http://support.3plususa.com
Email support: service@3plususa.com
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11. Troubleshooting
What do I do if the app fails to pair with the watch?
1. Check if your mobile device’s network and Bluetooth
settings are turned on.
2. Check if the watch is near your mobile device. The
connection distance must be within 30 ft.
3. Make sure that the watch is not connected to another
account or mobile device.
4. Make sure your mobile device’s OS is using either
Android 5.0 or higher or iOS 8.0 or higher.
What do I do if the app fails to sync my data?
1. Check if your mobile device’s network and Bluetooth
settings are turned on. Your mobile device’s Bluetooth
must be turned On in order to sync the data the app.
2. Check if your watch is near your mobile device. The
Bluetooth connection distance is within 30 ft. This may
vary depending on the amount of interference between
your mobile device and the Cruz Hybrid watch.
3. Make sure the watch is paired with your mobile device
and to the 3Plus Hybrid App.
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Why am I not receiving notifications?
1. Make sure the notifications settings are turned On.
2. Your mobile device must be within Bluetooth range of
your Cruz Hybrid watch.
3. Try restarting your Cruz Hybrid Watch.
4. Try force closing the Hybrid App on your mobile device
then reopening it.
5. If you still aren’t receiving notifications on your watch,
try restarting your phone.
How do I reset or restart my watch?
1. To reset your watch, swipe up to access the quick
settings menu and tap on the settings icon. Tap Reset
and tap on the green checkmark to reset the watch.
2. To restart your device, swipe up to access the quick
settings menu and tap on the settings icon. Swipe up
until you find the Restart option. Tap Restart and tap on
the green checkmark to confirm.
*Note* if you restart the watch, the activity data will not be deleted.
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Why is my watch not charging?
1. Make sure the connected power source is working.
2. Make sure the Micro-USB is firmly connected to the
charging dock.
3. Make sure the watch is correctly placed onto the
charging dock. The watch face will change to show the
watch is charging. You can also tell the watch is
charging by when the LED indicator on the charging
dock red. is
Please visit our website and read our FAQs or contact
customer support if you're still having issues.
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12. Supported devices
iOS
iPhones using iOS 8.0 and above
Android
Android phones using Android 5.0 and above
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13. Product specifications
Display：1.22” TFT 240*240
Processor： Freescale + Nordic
Optical heart rate monitor: AMS
Battery Capacity: 200mAh Lithium-polymer
Bluetooth: BLE 4.0
Waterproof classification：3 ATM.
Weight： Approximately 0.18lbs (79g)
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14. Remarks
Please charge the watch when it has low power.
Please use our standard charging dock to charge the
watch.
Do not leave the watch in a damp environment or expose
it to liquid when charging.
Please do not expose the watch to extreme
temperatures.
Please do not place the device near a fire and avoid
contact between the watch and any sharp objects.
Please do not misuse the watch, including but not limited
to, dropping, dismantling, dissembling, puncturing,
baking, burning, etc.
Please do not clean the watch with an abrasive cleaner.
Please keep it out of reach of infants as small parts may
cause choking.
For the latest up-to-date manual version, please visit our
website at http://support.3plususa.com.
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