3plus Callie User Manual

OWNER’S MANUAL

1

Table of Contents

1) What’s in the box

2) Device Info

3) Operating Conditions

4) Charging

5) App setup

6) Wearing the device

7) Cleaning the device

8) Screen operation

9) Device operation
a) Time/date interface
b) Activity
c) Heart rate
d) Record workout
e) Sleep tracker
f) Notifications
g) APPs

10) Customer support

11) Troubleshooting

12) Supported devices

13) Product specifications

14) Remarks

2

1. What’s in the box

Callie Hybrid Watch
Charging Dock

Micro-USB Cable

3

2. Device Info

4

3. Operating Conditions

Operating temperature

-13°F to 131°F (-25°C to 55°C)

Water resistance

The Callie Hybrid Watch is water resistant up to 3 ATM.
This means that you may wear and use your watch during
exercise (exposure to sweat is ok), in the rain and while
washing your hands. The Callie Hybrid watch can be used
for shallow water activities, but it shouldn’t be used for
activities such as scuba diving, water skiing or any other
activities involving high velocity water or submersion below
shallow depth.

Showering with the watch is ok but we recommend not
exposing the watch to any soaps, shampoos, conditioners
or lotions as they can negatively affect the materials of the
watch.

Water resistance is not permanent, and it may diminish
over time. Dropping your watch, exposing the watch to
soap or soapy water, wearing the watch in a sauna or
steam room may affect the water resistance of your Callie
Hybrid Watch.

5

Battery Life

The Callie Hybrid watch uses a single battery that powers
the touch screen and the analogue movement.

On a full charge, the Callie Hybrid watch’s touch screen
can be used up to 3 days with all functions and features.
This means tracking your daily activity, alerting you of
incoming calls or notifications, etc.

As soon as the minimum battery level is reached for the
touch screen, the Callie watch will automatically turn off the
smartwatch features to ensure the watch tells time for an
additional 30 days.

*Note* The 3 days of smartwatch function is an estimate based on
the average use of the watch. Many features and functions consume
more battery life, so your actual battery life results may vary.

6

4. Charging

1. Connect a USB cable to a power adaptor. Connect the
other end of the USB cable to the charging dock. Plug the
power adaptor into an electric socket. Place the Callie
Hybrid watch onto the charging dock.

2. Place the Callie Hybrid watch onto the charging dock.

Make sure the back of the watch can rest against the
charging dock. (as seen in the image above)

7

3. When you place the Callie Hybrid watch to the

charging dock, the charging dock’s LED indicator will

change to certain color to indicate its function.

The Blue LED indicates that the charging dock is powered,
and the dock is ready to be used. When the watch is not on
the charger, the LED indicator will always be blue.

When the Callie Hybrid Watch is correctly placed on the
charging dock, the Red LED indicates that the watch is
properly placed in the dock and charging.

The Green LED indicates that the watch on the charging
dock is completely charged.

Tips:

- Completely charge the watch before first use. A full charge
takes about two hours. (depending on the power source)

- Using a power source such as a computer, may result in
slower charging speeds due to the electrical current.

- If there are any obstructions between the watch and the
charging dock, the watch may not charge properly. Make sure
the watch is charging properly after placing the watch on the
charging dock.

8

5. App Setup

To set up your Callie Hybrid watch with a
mobile device, first download and install
the 3Plus Hybrid App from the Apple App
store or Google Play store.

Pairing to the App

There are two different ways to pair the Callie Hybrid
watch to the Hybrid App. You can pair via QR code or by
scanning for nearby Bluetooth devices.

QR Code Pairing Method

• Open the 3Plus Hybrid App on your mobile device.

• Log in or Sign up if you are a new user.

• Select the Callie Hybrid watch.

• Select the QR Code method if you see a QR code on

you watch. (If you don’t see a QR code on your watch,
please pair using the manual method.)

• Align the QR code with the viewfinder in the app.

9

Manual Method

• Turn on the Bluetooth on your mobile device.

• Open the 3Plus Hybrid App on your mobile device.

• Log in or Sign up if you are a new user.

• Select the Callie Hybrid watch.

• Select Manual then tap next. The app will search for

nearby Bluetooth devices. (Keep your watch near your
mobile device)

10

• Look for your 3Plus Callie watch’s code (#00000). The

code should be the same one that shows up on your Callie
Hybrid watch’s screen.

• A pairing request will appear on the watch. Tap on the

green check mark or press the top button to accept the
Bluetooth pairing.

• When the watch connects successfully, the watch

and 3Plus Hybrid App will say Pairing is complete.

11

If the pairing failed, the watch and your mobile device will
alert you. Please repeat the same steps to pair the watch
again.

*Note* The Bluetooth pairing is a one-time process. If you want to
connect the watch with a different account, you must un-pair the
existing connection first through the App’s settings.

12

Setting the Time

After the pairing process is complete, follow the
instructions to calibrate the watch hands on the Callie
Hybrid watch. You can calibrate the watch hands by using
either Scan method or the Manual method.

Scan Calibration

1) Tap Start to begin

2) Hold the Callie Hybrid Watch up to the camera

3) Align the Callie watch case to the outline of the

viewfinder in the app

4) Hold the position until the watch hands adjust to the

current time.

13

Manual Method

1) Tap Start to begin

2) Turn the scale or tap the + / - to align the hours hand

to the 12 o’clock position. Tap Next when the hours
hand is aligned.

3) Turn the scale or tap the + / - to align the minutes

hand to the 12 o’clock position. Tap Next when the
minutes hand is aligned.

4) Make sure both hands are aligned and tap Done

button when the hands are set correctly.

5) The watch hands should automatically move to the

correct time. Tap Home to go to your dashboard.

*Note* If the time is not correct, you can calibrate the watch
hands again by going into the settings and selecting “Time
Calibration”.

14

6. Wearing the Device

Wrap the watch around your wrist and pull the band
through the hole in the buckle. Pull the band until the
watch feels slightly tight on your wrist but it should be able
to slide slightly back and forth on your wrist. Insert the
buckle pin through one of the band's holes to secure the
band in place.

15

7. Cleaning the Device

Make sure to clean regularly
It is strongly recommended to regularly clean your
watch’s band after workouts or prolonged use. Moisture
from sweat and dirt from other means can build up
underneath the band and can cause skin irritation.

Use water or rubbing alcohol
DO NOT use soaps, sanitizers, or household cleaners to
clean the band.

Dry the band before use
Make sure to clean and dry the band well before putting it
back on.

16

8. Screen Operation

You can use several basic gestures and the two buttons to
interact with the Callie watch.

Swipe Left or Right Swipe Up or Down

Press Button Tap
Turn on the screen by pressing the top button once. The
screen will turn off, by default, after 10 seconds of
inactivity.

Hold down the top button for 3 seconds to turn on/off the
watch.

17

9. Device Operation

Overview

Long press to change
your watch face.

Swipe left to find the
activity menu

18

Swipe right to find the
APPs menu

Swipe up to find the quick
settings menu

Swipe down to find the
notification center

19

Button Navigation

Press the top button to turn on the screen, return to the
main page from any screen or put the watch in standby
mode. Press and hold the top button to turn ON/OFF the
watch.

Press the bottom button to turn on the screen, go one step
back in the watch and exit a menu.

20

Quick Settings

Brightness

Adjust the brightness of the watch by tapping the icon and
selecting the desired level of screen brightness.

Airplane Mode

Airplane mode turns off all Bluetooth connectivity to your
mobile device. When the icon is grey, this feature is OFF.
When the icon is white, this feature is ON.

Do not Disturb Mode (DND)

DND mode mutes all notifications and vibrations on your
watch. When the icon is grey, this feature is OFF. When
the icon is white, this feature is ON.

21

Settings

Tap on the gear icon to access the watch’s settings. You
can adjust settings like quick view, vibration, message font
size and backlight time on the watch. You can also reset or
restart the watch from this menu.

Activity

You can check your daily steps taken, distance travelled,
calories burned, and active minutes from the watch.
Swipe to the activity center and select the icon of the
activity you want to see. You can cycle through the
activities by swiping left or right. Sync the data to the

22

3Plus Hybrid App and check your daily activity data and
historical data from your phone.

*Note* The watch’s daily activity tracking will reset to 0 on the

watch every night at midnight.

Dashboard

23

You can check your daily goal completion through the
3Plus Hybrid App’s dashboard. Tap the Heart icon to see
a graph of your heart rate over time. Tap the Weight icon
and enter your daily weigh-ins to track your weight over
time. To see a detailed overview of your daily activity, tap
on one of the daily activity bars on the dashboard.

The watch will store your activity data for up to 7 days, so
remember to sync the watch to the 3Plus Hybrid App

Weekly View

Monthly View

24

regularly to save your daily activity data. We recommend
syncing the watch to the APP daily.

Heart rate

Heart rate (ON) Heart rate (OFF)

To manually turn on the heart rate monitor, swipe to the
heart rate interface and tap Start to measure your
current heart rate.

To turn off the heart rate monitor, tap Close.

*Note* Manually turning on the heart rate monitor on the
watch uses a significant amount of battery. To continuously
monitor your heart rate throughout the day, we recommend
turning on the Auto Track Heart Rate feature in the Hybrid
App’s settings.

25

For all day heart rate monitoring, use the Heart Rate
Auto Track setting in the Hybrid App. Set the
frequency of when you want your heart rate to be
checked. You can also set High/Low HR limit alerts
to let you know if you go beyond or below a certain
heart rate.

26

Heart rate Range Alert:

You can customize your Heart Rate Range Alert in the
Settings section of the Hybrid App.
This is helpful during exercises and workouts to make
sure you stay within your target heart rate zone.

Heart rate too high

Heart rate low

27

Record Workout

The Callie Hybrid Watch can record your workout data so
you can monitor your hard work overtime.

When you’re ready to record your workout, select the
Record Workouts icon (the sprinting man icon) from the
Apps section. Tap the Play icon to start recording.

You can pause or end your current workout at any time. To
finish recording, tap the Flag icon to end the workout.

28

Workout results will be displayed once the recording is
completed: Duration of workout, steps, distance, calories
burned and average heart rate.

29

Sleep tracker

The Callie Hybrid watch can monitor
your sleep quality and record your
sleep patterns.

Press the icon on the left to turn the
sleep tracking mode on. Press the
chart icon on the right to view your
previous sleep history.

30

Preset Sleep:

You can set a preset sleep schedule to program the watch
to automatically track your sleep during a specific time
frame.

Go to the 3Plus Hybrid App’s menu, select settings, then
select “Preset Sleep”.

In this setting screen, turn Auto Sleep on and adjust your
“Bed time” and “Awake time” accordingly.

31

Notifications

Read and receive your smartphone
notifications directly on your Callie
Hybrid watch.

To turn on notifications, open the
3Plus Hybrid App, select settings,
then select notifications.
You can pick specific notifications
you want to receive on your Callie
Hybrid watch or you can select “All
Notifications” to receive all the
alerts that are listed.

Note: Notifications will only work if the Callie Hybrid watch is paired to
your mobile device and within Bluetooth range.

32

Incoming / Missed Calls
Check who’s calling directly from

your wrist. You can view previously
missed calls in your notification
history.

Text Messages (SMS)
Get alerts when you receive a new

incoming text message. You may
read the text message(s) directly
from the Callie Hybrid watch
screen’s by tapping on the text
notification.

Calendar
Stay on top of your busy schedule

and check your calendar events
directly from your watch.

(Only compatible with your mobile
device’s default calendar app.)

33

Social Media
Stay connected with your favorite

social media apps and view the
notification details directly from the
screen.

(Not compatible with all apps. Works with
Facebook, Twitter, WeChat, Snapchat,
Instagram, Line and WhatsApp are
compatible. Others may also apply.)

Email
Check and read your new

incoming email messages
right from your watch.

(Only compatible with the smartphone’s

default email app.)

34

Goals:

With the 3Plus Hybrid App, you
can set custom activity goals for
each type of activity. Select the
Edit icon in the top right corner of
the dashboard to customize your
daily goals for steps, distance,
calories burned, active minutes
hours slept and weight. When
your goal is reached, your watch
will vibrate and display the Goal
Achieved icon.

Medals:

To keep yourself motivated daily, you can earn
prestigious medals when you’ve reached a certain step
count in one day. You can show off your medals by
connecting with friends and family on the leader board.

Diamond

Reach 20,000

Steps

Gold

Reach 15,000

Steps

Silver

Reach 10,000

Steps

Bronze

Reach 7,000

Steps

35

You can also view the total amount of medal’s you’ve

earned on the 3Plus Hybrid App. Go to the dashboard
and select “Medals” to see a breakdown of your latest
achievements. Compare your success with your friends
by viewing their medal count in their leaderboard profile.

36

APPS

The APPS section in the Callie
Hybrid watch packs a variety of
useful features to help make your
busy schedule easier.

Music
Control your music directly from your

screen. Play a song on your phone
first, then open the music app on
your watch to skip, replay, play,
pause, and control the volume.

(Compatible with Spotify and music
downloaded directly to your smartphone.)

Timer
The timer can help you keep track of

the time. Set timers up to 24 hours.

37

Stopwatch
Time yourself to record the amount

of time it takes to complete an
activity or exercise.

Find My Phone
If you misplace your phone, the

Callie watch can help you find it. Tap
on the icon and the watch will send a
signal to your smartphone to vibrate
and play the default alarm tone.

(Must be in Bluetooth range to activate this
feature.)

Reminders
Stay on top of your day by setting

reminders from the 3Plus Hybrid
App. To remind yourself of your
upcoming reminders, view your list
of reminders on the Callie Hybrid
watch.

38

Weather
You can check the weather forecast

of your current location on the Callie
Hybrid watch. You can pick between
a daily view or a 5-day forecast to
help you plan your schedule.

Follow the steps below to set your desired location

1. Open the 3Plus Hybrid App and go the Settings

2. Tap on Weather and Add a new location

3. Search by typing in the name of a city and
select your desired location.

4. You can adjust the temperature measurement,
daily or 5 day forecast and the icon size.

39

Quick Setting Menu

The Quick setting menu section of
the Callie Hybrid watch allows you
to easily access certain shortcuts.
Swipe up on the main screen to find
this menu.

Settings
Access the Callie watch settings by

tapping on the gear icon in the quick
settings menu. You can check your
battery’s percentage, adjust the
screen timeout time and more in the
settings section.

Airplane Mode
Airplane Mode turns off the

Bluetooth connection between the
watch and the app. When the icon is
white the airplane mode is ON.
When the icon is grey airplane mode
is OFF.

40

Brightness
Set the watch’s screen brightness by

tapping on the different sections to
increase or decrease the brightness.

Do not Disturb Mode
Silence all your notifications and

features that use vibrations. This
does not turn off the Bluetooth
connection between your watch and
the app. When the icon is white, this
mode is ON. When the icon is grey,
this mode is OFF.

41

10. Customer support

3Plus customer support is ready to help. You can find
helpful FAQs, how-to videos, and troubleshooting answers
on our support site.

Web support: www.3plususa.com/pages/3plus-customer­support
Email support: [e-mail]

42

11. Troubleshooting

What do I do if the app fails to pair with the watch?

1. Check if your mobile device’s network and Bluetooth
settings are turned on.

2. Make sure the Callie Hybrid watch is near your mobile
device. The connection distance must be within 30 ft.

3. Make sure that the watch is not connected to another
account or mobile device.

4. Make sure your mobile device’s OS is using either
Android 5.0 or higher or iOS 8.0 or higher.

What do I do if the app fails to sync my data?

1. Check if your mobile device’s network and Bluetooth
settings are turned on. Your mobile device’s Bluetooth
must be turned On in order to sync the data the app.

2. Check if your watch is near your mobile device. The
Bluetooth connection distance is within 30 ft. This may
vary depending on the amount of interference between
your mobile device and the Callie Hybrid watch.

3. Make sure the watch is paired with your mobile device
and to the 3Plus Hybrid App.

43

Why am I not receiving notifications?

1. Make sure the notifications settings are turned On.

2. Your mobile device must be within Bluetooth range of
your Callie Hybrid watch.

3. Try restarting your Callie Hybrid Watch

4. Try force closing the Hybrid App on your mobile device
then reopening it.

5. If you still aren’t receiving notifications on your watch,
try restarting your phone.

How do I Reset or restart my watch?

1. To reset your watch, swipe up to access the quick

settings menu and tap on the settings icon. Tap Reset
and tap on the green checkmark to reset the watch.

*Note* if you reset the Callie watch, it will revert the
watch back to its factory settings.

2. To restart your device, swipe up to access the quick

settings menu and tap on the settings icon. Swipe up
until you find the Restart option. Tap on Restart and tap
on the green checkmark to confirm.

44

*Note* if you restart the watch, the activity data will not
be deleted.

Why is my watch not charging?

1. Make sure the connected power source is working.

2. Make sure the Micro-USB is firmly connected to the

charging dock.

3. Make sure the watch is correctly placed onto the

charging dock. The watch face will change to show the
watch is charging. You can also tell the watch is
charging by when the LED indicator on the charging
dock is Red.

Please visit our website and read our FAQs or contact
customer support if you're still having issues.

45

12. Supported devices

iOS

iOS 8.0 and above

Android

Android 5.0 and above

46

13. Product specifications

Display：1.22” TFT 240*240
Processor： Freescale + Nordic
Optical heart rate monitor: AMS

Battery Capacity: 200mAh Lithium-polymer
Bluetooth: BLE 4.0
Waterproof classification：3 ATM

Weight： Approximately 0.14lbs (68g)

47

14. Remarks

FCC STATEMENT:

This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference,
and
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
Warning: Changes or modifications not expressly
approved by the party responsible for compliance
could void the user's authority to operate the
equipment.

NOTE: This equipment has been tested and found
to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates uses and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a

48

particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment

and receiver.

Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.

Consult the dealer or an experienced radio/TV

technician for help.

49

Please charge the watch when it has low power.
Please use our standard charging dock to charge the
watch.
Do not leave the watch in a damp environment or expose
it to liquid when charging.
Please do not expose the watch to extreme
temperatures.
Please do not place the device near a fire and avoid
contact between the watch and any sharp objects.
Please do not misuse the watch, including but not limited
to, dropping, dismantling, dissembling, puncturing,
baking, burning, etc.
Please do not clean the watch with an abrasive cleaner.
Please keep it out of reach of infants as small parts may
cause choking.
For the latest up-to-date manual version, please visit our
website at https://3plususa.com/pages/3plus-customer-

support.