3M SCT32nnEX, SCT38nnEX Guide

3M
MicroTouch
System SCT3nnnEX
Integration Guide
Systems SCT32nnEX
and SCT38nnEX
Read and understand all safety information
contained in this document before using this product.
3M Touch Systems, Inc. Proprietary Information – TSD-19-278T
3
2 3M™ MicroTouch™ System SCT3nnnEX Integration Guide
The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems, Inc. 3M may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you license to these patents, trademarks, copyrights, or other intellectual property except as expressly provided in any written license agreement from 3M Touch Systems, Inc.
The information provided in this document is intended as a guide only. For the latest detailed engineering specifications, please contact your 3M Touch Systems, Inc. Application Engineer. 3M Touch Systems, Inc. is committed to continually improving product designs, as a result, product specifications may be subject to change without notification.
"RoHS compliant 2005/95/EC" means that the product or part does not contain any of the following substances in excess of the following maximum concentration values in any homogeneous material, unless the substance is in an application that is exempt under RoHS: (a) 0.1% (by weight) for lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers; or (b) 0.01% (by weight) for cadmium. This information represents 3M’s knowledge and belief, which may be based in whole or in part on information provided by third party suppliers to 3M.
NOTICE: Given the variety of factors that can affect the use and performance of a 3M Touch Systems, Inc. Product (the “Product”), including that solid state equipment has operation characteristics different from electromechanical equipment, some of which factors are uniquely within User’s knowledge and control, it is essential that User evaluate the 3M Touch Systems, Inc. Product and software to determine whether it is suitable for User’s particular purpose and suitable for User’s method of application. 3M Touch Systems, Inc. statements, engineering/technical information, and recommendations are provided for User’s convenience, but their accuracy or completeness is not warranted. 3M Touch Systems, Inc. products and software are not specifically designed for use in medical devices as defined by United States federal law. 3M Touch Systems, Inc. products and software should not be used in such applications without 3M Touch Systems, Inc. express written consent. User should contact its sales representative if User’s opportunity involves a medical device application.
IMPORTANT NOTICE TO PURCHASER: Specifications are subject to change without notice. These 3M Touch Systems, Inc. Products and software are warranted to meet their published specifications from the date of shipment and for the period stated in the specification. 3M Touch Systems, Inc. makes no additional warranties, expre ss or implie d, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. User is responsible for determining whether the 3M Touch Systems, Inc. Products and software are fit for User’s particular purpose and suitable for its method of production, including intellectual property liability for User's application. If the Product, software or software media is proven not to have met 3M Touch Systems, Inc. warranty, then 3M Touch Systems, Inc. sole obligation and User’s and Purchaser’s exclusive remedy, will be, at 3M Touch Systems, Inc. option, to repair or replace that Product quantity or software media or to refund its purchase price. 3M Touch Systems, Inc. has no obligation under 3M Touch Systems, Inc. warranty for any Product, software or software media that has been modified or damaged through misuse, accident, neglect, or subsequent manufacturing operations or assemblies by anyone other than 3M Touch Systems, Inc. 3M Touch Systems, Inc. shall not be liable in any
action against it in any way related to the Products or software for any loss or damages, whether non-specified direct, indirect, special, incidental or consequential (including downtime, loss of profits or goodwill) regardless of the legal theory asserted.
Copyright © 3M 2004-2011 All rights reserved. Document Title: 3M
TM
MicroTouchTM System SCT3nnnEX Integration Guide
Document Number: TSD-19-278, Version T
3M, the 3M logo, MicroTouch, and the MicroTouch logo are either registered trademarks or trademarks of 3M in the United States and/or other countries.
Windows and/or other Microsoft products referenced herein are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries.
Linux is a registered trademark of Linus Torvalds in the U.S. and/or other countries All other trademarks are the property of their respective owners.
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3M™ MicroTouch™ System SCT3nnnEX Integration Guide 3
Contents
About This Manual
Privacy Film Option ................................................................................................... 5
Sensor Configurations ................................................................................................ 5
What You Need to Know ........................................................................................... 6
Important Safety Information ..................................................................................... 6
Important Notes for Video Displays .......................................................................... 8
Touch Sensor Care and Cleaning ............................................................................... 9
3M Touch Systems Support Services ......................................................................... 9
Contact 3M Touch Systems ..................................................................................... 10
Chapter 1 Getting Started
Installation Warnings and Safety Precautions .......................................................... 11
Preparing Your Work Space ..................................................................................... 12
Identifying the Components ..................................................................................... 13
Testing the Display Video ........................................................................................ 13
Optional Power Supply for a Serial Controller ........................................................ 14
Summary of the Installation Procedure .................................................................... 14
Chapter 2 Sensor Design Considerations
Design Considerations .............................................................................................. 15
Electrical Considerations .......................................................................................... 15
Mechanical Considerations ...................................................................................... 16
Touch System Location ............................................................................................ 19
Designing Software Applications ............................................................................. 20
Chapter 3 Installing an SCT Touch Sensor
Installation Considerations ....................................................................................... 21
When Installing a Sensor with Privacy Film ............................................................ 22
Disassembling the Display ....................................................................................... 22
Fitting the Sensor ..................................................................................................... 23
Mounting the Sensor to the Display ......................................................................... 25
Touch Sensor Care and Cleaning ............................................................................. 26
Inspect the Mounted Touch Sensor .......................................................................... 28
Repair or Removing the Touch Sensor (if needed) .................................................. 28
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Adding a Sealing Gasket to the Bezel ...................................................................... 29
Adding Spacers to the Bezel .................................................................................... 29
Reconnecting the Bezel and Chassis ........................................................................ 31
Chapter 4 Installing the 3M™ MicroTouch™ EX Series Controller
Types of Controllers ................................................................................................. 33
Disassembling the Chassis ....................................................................................... 34
Mounting the Controller Internally .......................................................................... 35
Completing Controller Mounting ............................................................................. 36
Powering the Controller ........................................................................................... 37
Locating Power for the Controller ............................................................................ 39
Modifying the Display for the Controller Cable ...................................................... 39
Installing Software ................................................................................................... 41
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3M™ MicroTouch™ System SCT3nnnEX Integration Guide 5
About This Manual
Congratulations on the purchase of your 3M™ MicroTouch™ System SCT32nnEX and the SCT3855EX (privacy) surface capacitive technology (SCT) sensor and welcome to the world of 3M Touch Systems — a world where using a computer is as simple as touching the sensor.
3M Touch System’s innovative design for surface capacitive sensors, the 3M™ MicroTouch™ SCT sensor incorporates advanced production techniques that result in high quality sensors. The SCT sensor’s sleek design provides easy installation in displays. The clear border and wide viewing area, combined with durability, reliability, high transmission, and superior optical clarity, make the SCT surface capacitive sensor the ideal choice for all your touch applications.
Privacy Film Option
You may have purchased the privacy screen option. In which case, you know that Vikuiti™ Advanced Light Control Film (ALCF) is a simple, highly effective way to help protect the security of your display screens and those who use them.
Vikuiti™ Advanced Light Control Film protects displayed information from a side view while not blurring or distorting on axis, or direct view of screen data. Vikuiti™ ALCF is a highly effective way to help prevent the loss of corporate or personal confidential information and helps ensure compliance with current privacy legislation. This unique 3M technology helps ensure privacy compliance in banking, healthcare and ATM applications.
Sensor Configurations
SCT sensors (with or without privacy film) are available in a variety of sizes, for use on a variety of displays. These sensors come in three different configurations:
With a 5-pin connector to attach to an EX11n series controller;
Mated with an EX11n series controller;
With a 12-pin connector for EX12n series controllers.
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Large form factor Small form factor Serial
USB
EX122 series EX142 (cased)
EX121 series EX141 (cased)
Each SCT sensor requires a touch controller. Refer to the appropriate 3M™
MicroTouch™ Controller EX Reference Guide and the 3M™ MicroTouch™ MT 7 Software User Guide for more information on your touch system. All technical
documentation is available from the 3M Touch Systems website at
http://www.3m.com/touch/
3M Touch Systems is committed to being a premier supplier of touch systems throughout the world. As a 3M Touch Systems customer, you are aware that we have strong internal programs designed to meet or exceed environmental regulations of our customers and the regions in which we conduct business.
What You Need to Know
This manual describes how to complete the following tasks:
Disassemble your display (if necessary)
Mount the sensor to the display
Install the touch controller
EX112 series
EX111 series
.
WARNING
To avoid the risk of electric shock which could result in serious injury or death:
You must be a qualified technician with experience in assembling and disassembling different types of displays. You must know the specifics of your display and have access to its documentation.
There may be hazardous voltages present in the display. If you do not understand display electronics, you may injure yourself, damage the sensor, or damage the controller.
Important Safety Information
Read and understand all safety information before using this product. Follow all instructions marked on the product and described in this document. Pay close attention to the following installation warnings and safety precautions.
Intended Use
The 3M™ MicroTouch™ System SCT3nnnEX Integration Guide is intended to instruct and guide you in the integration of a SCT EX Touch System into an existing flat screen display. These sensors are intended for indoor use only and are not designed for use in hazardous locations.
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3M™ MicroTouch™ System SCT3nnnEX Integration Guide 7
Explanation of Signal Word Consequences
DANGER: Indicates a potentially hazardous situation, which, if not avoided,
will result in death or serious injury and/or property damage.
WARNING: Indicates a potentially hazardous situation, which, if not avoided,
could result in death or serious injury and/or property damage.
CAUTION: Indicates a potentially hazardous situation, which, if not avoided,
may result in minor or moderate injury and/or property damage. CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may
result in property damage.
DANGER
To avoid the risk of fire and/or explosion which will result in serious injury or death:
Do not install or use this product in a hazardous location.
WARNING
To avoid the risk of electric shock which could result in serious injury or death:
Do not use a damaged power supply.
Do not use a power cord that is frayed or otherwise damaged.
You must be a qualified technician with experience in assembling and
disassembling different types of displays. You must know the specifics of your display and have access to its documentation. There may be hazardous voltages present in the display. If you do not understand display electronics, you may injure yourself, damage the sensor, or damage the touch controller.
To reduce the risk of fire and/or explosion which could result in serious injury or property damage:
Do not install or use this product in a hazardous location.
Do not use this product in any outdoor environment unless NEMA standards (or
similar standards such as IP rating) are followed.
To avoid the risk of electric shock which may result in minor or moderate injury:
Do not service the display.
Do not use non-conforming replacement parts.
Do not place wet or damp objects on the display.
Do not expose the display to rain or other sources of water, steam, or moisture.
Do not place foreign objects on the display or its cables.
CAUTION
To reduce the risks associated with improper disposal, which if not avoided may result in minor or moderate injury from ground water contamination:
Dispose of components in accordance with local, state, and federal regulations.
To avoid the risk of glass breakage which may result in minor or moderate
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CAUTION
injury:
Handle the sensors with care to avoid breaking the glass. Be aware of cracked or
broken sensors with sharp edges.
If you need to remove the sensor for servicing, do not try to pry the sensor off the
display. You may break the glass and injure yourself or others.
To avoid the potentially hazardous situations associated with the use of alcohol or
other solvents which may result in minor or moderate injury or property damage:
Follow all instructions and recommendations in the manufacturer's Material Safety
Data Sheet and product label.
Be sure to follow solvent manufacturer's precautions and directions for use when
using any solvents
It is important to avoid using any caustic chemicals on the touch sensor. Do not
use any vinegar-based solutions.
To avoid possible environmental contamination which may result in minor or moderate injury:
Dispose of the display according to applicable governmental regulations.
Important Notes for Video Displays
When unplugging the power supply cord, hold the plug, do not pull by the cord.
Do not connect or disconnect this product during an electrical storm.
Remember to take into account that the operating temperature of the installation may
be greater than the room ambient, and consideration should be given to installing the unit in an environment compatible with the maximum rated operating temperature. Specifications can be found in the product data sheet on the 3M Touch Systems website at http://www.3m.com/touch/
When installing the unit, ensure that it does not restrict the flow of air to any other
equipment within the installation required for safe operation.
Install the display in a well-ventilated area. Always maintain adequate ventilation to
protect the display from overheating and to ensure reliable and continued operation.
Do not expose this display to direct sunlight or heat. Passive heat may cause damage
to the housing and other parts.
Do not install this display in areas where extreme vibrations may be generated. For
example, nearby manufacturing equipment may produce strong vibrations. The vibrations may cause the display to exhibit picture discoloration or poor video quality.
Ensure the metal enclosure does not contact the touch sensor.
Be sure to gasket the display to its enclosure properly to prevent damage to the touch
sensor.
To avoid ergonomic concerns:
Do not install the display in a manner or location with awkward accessibility. Extended use may result in muscle, tendon, or fixed posture strains. It is recommended you take periodic breaks from continuous use.
.
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3M™ MicroTouch™ System SCT3nnnEX Integration Guide 9
Touch Sensor Care and Cleaning
The touch sensor requires very little maintenance. 3M Touch Systems recommends that you periodically clean the glass touch sensor surface. Be sure to turn off your display before cleaning.
Typically, an isopropyl alcohol and water solution ratio of 50:50 is the best cleaning agent for your touch sensor. You can also use straight isopropyl alcohol.
CAUTION
To avoid the potentially hazardous situations associated with the use of alcohol or other solvents which may result in minor or moderate injury or property damage:
Follow all instructions and recommendations in the manufacturer's Material Safety
Data Sheet and product label.
Be sure to follow solvent manufacturer's precautions and directions for use when
using any solvents
It is important to avoid using any caustic chemicals on the touch sensor. Do not
use any vinegar-based solutions.
Apply the cleaner with a soft, lint-free cloth. Avoid using gritty cloths.
Always dampen the cloth and then clean the sensor. Be sure to spray the cleaning
liquid onto the cloth, not the sensor, so that drips do not seep inside the display or stain the bezel.
3M Touch Systems Support Services
3M Touch Systems, Inc. provides extensive support services through our website and technical support organization. Visit the 3M Touch Systems website at
http://www.3m.com/touch/
regularly updated technical documentation on 3M Touch Systems products, and learn more about our company.
Whenever you contact Technical Support, please provide the following information:
Touch display size, part number and serial number
Current driver version
Operating system used
Information on additional peripherals
Technical Support is available Monday through Friday 8:30 a.m. to 5:30 p.m. with limited call back service after 5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9 a.m. to 5 p.m. throughout Europe.
You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern Standard Time) by calling the hot line, sending email or a fax.
, where you can download MT 7 software and drivers, obtain
Technical Support Hot Line: 978-659-9200
Technical Support Fax: 978-659-9400
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Toll Free: 1-866-407-6666 (Option 3)
Email: US-TS-techsupport@mmm.com
Contact 3M Touch Systems
Contact information for all offices can be found on our website at:
http://www.3m.com/touch/
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3M™ MicroTouch™ System SCT3nnnEX Integration Guide 11
CHAPTER 1
Getting Started
The 3M™ MicroTouch™ Sensor SCT makes using computers as simple as touching the screen. To begin installing your SCT sensor, take a few minutes to review this chapter. It is your roadmap to a successful installation. This manual describes how to retrofit a display with a sensor. However, the principles apply equally well to larger systems integrated with sensors at an OEM level.
Pay close attention to the installation warnings and safety precautions. Disassembling
a display can be a dangerous procedure. Be sure to follow all manufacturers' recommendations for assembly and disassembly of your display.
Make sure you have the necessary equipment before starting the installation. Refer to
Supplies and Tools Needed for the Installation later in this chapter.
Set up a clean, comfortable, and spacious working area. Having sufficient room to
work makes the installation easier.
Test your display to ensure good working condition before you install the sensor.
Identify the different components to install and review the summary of the
installation procedure. It is important to know how all the pieces eventually fit together before disassembling your system.
Note: If any points within this guide are unclear to you, or further clarification is necessary, please contact your 3M Touch Systems applications engineer.
Installation Warnings and Safety Precautions
3M Touch Systems recommends that only qualified display technicians install the sensor for the following reasons:
Due to the risk of injuring yourself
Due to the danger of hazardous voltages present in the display
Due to the risk of accidentally damaging the sensor
Due to the risk of altering the LCD’s critical circuits
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12 3M™ MicroTouch™ System SCT3nnnEX Integration Guide
If you decide to install the sensor, take the following precautions:
Follow each procedure carefully, work with the system powered off and unplugged,
and observe all warnings.
Protect your investment. The sensor is a glass product. You must handle it with care.
Note: Consult the display manufacturer to find out whether the original warranty will be
affected if you install the sensor. Also, determine who will recertify the display. Recertification will be necessary to comply with safety and FCC or CE regulations.
Supplies and Tools Needed for the Installation
Before starting the installation procedure, check that you have all items listed below.
Supplies Needed
Safety glasses Clean, anti-static pad
Small containers for holding loose
parts (paper cups)
Electrical tape (or black acetate tape) Felt-tip marker pen
Clean soft cloth and glass cleaner for
the display and sensor
Replacement screws for mounting flat
panel to bezel or chassis
Ring lugs or crimps
Nylon spacers and washers
Foam pad (optional)
Cable tie-wraps
Lead-free solder (RoHS compliant)
Sealing tape – Flat, closed-cell foam
(single sided adhesive)
Mounting tape -- closed cell acrylic
foam 3M VHB 4956 (double sided adhesive)
Tools Needed
Flat-blade screwdriver with insulated
handle
Razor knife or single-edge razor blade Center punch
Compressed air (optional) Variety of drill, tap, and spade bits
Wire stripper Dremel® tool or nibbler
Preparing Your Work Space
Comfortable Work Area
Select a comfortable work area with adequate space and lighting. Make sure that the area is free of clutter and/or objects that could scratch the sensor and display. 3M Touch Systems recommends an area of at least nine square feet. You will need this space to handle components safely and to set major components aside during the installation.
Phillips-head screwdriver
Soldering iron
Power drill
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3M™ MicroTouch™ System SCT3nnnEX Integration Guide 13
ESD Workbench
A certified ESD workbench is recommended when working with electronics assemblies.
Protective Material
Place anti-static protective material on the work surface. A padded surface protects equipment from scratches during installation.
Small Containers
Have several small containers (such as paper cups) available to hold screws, washers, and other small components once you remove them.
Foam Pad
A foam pad is useful for holding the display while attaching the sensor. The pad makes the sensor easier to rotate for fastening screws, taping, etc.
Identifying the Components
The following components are needed for a successful integration:
A SCT touch sensor
An EX controller (either USB or serial )
A USB cable (7319420) or serial cable (7310101)
Software and technical documentation found on the http://www.3m.com/touch/.
Save the invoice, shipping container, and all packing material in case you need to transport the equipment any time in the future.
Testing the Display Video
Whether you are installing the sensor on a new or older display, you should make sure that the display is in good working condition and the video output is functioning properly. Your initial test should verify that the video functions properly before you install the sensor. You can also compare your results with the results you get after you complete the installation.
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