3M C2254PW User Guide
3M™ Multi-Touch
Chassis Display
User Guide
Models C2254PW and C2234PW
Read and understand all safety information
contained in this document before using this product.
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2 3M™ Multi-Touch Chassis Display User Guide
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Copyright © 2010-12 3M All rights reserved.
Document Title: 3M Multi-Touch Chassis Display User Guide
Document Number: TSD-37732, Revision H
3M, the 3M logo, MicroTouch, and the MicroTouch logo are either registered trademarks or trademarks of 3M in the United
States and/or other countries.
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All other trademarks are the property of their respective owners.
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3M™ Multi-Touch Chassis Display User Guide 3
Contents
Chapter 1 Introduction
Overview .................................................................................................................... 5
Important Safety Information ..................................................................................... 6
Important Notes .......................................................................................................... 8
Service and Repair Indicators .................................................................................... 9
Touch Sensor Care and Cleaning ............................................................................... 9
3M Touch Systems Support Services ...................................................................... 10
Contact 3M Touch Systems ..................................................................................... 10
Chapter 2 Setting up Your Multi-Touch Chassis Display
System Requirements ............................................................................................... 11
Unpacking Your Touch Display .............................................................................. 11
Connecting the Touch Display ................................................................................. 13
Testing the Multi-Touch Chassis Display ................................................................ 13
Mounting the Multi-Touch Chassis Display ............................................................ 14
Articulating Arm Mounting Option ......................................................................... 14
Access to the Video Controls ................................................................................... 15
Clearance and Ventilation ........................................................................................ 15
Video Card Requirements ........................................................................................ 15
Using the Standard Controls for the Video Card ..................................................... 15
Supported Video Display Modes and Refresh Rates ............................................... 16
Configuring the Display Settings ............................................................................. 16
Adjusting the Multi-Touch Chassis Video Display ................................................. 16
Chapter 3 Enabling Your Multi-Touch Chassis Display
Windows™ 7 USB Compatibility ............................................................................ 23
All Other Platforms .................................................................................................. 23
Multi-Touch Application Support ............................................................................ 23
Installing 3M™ MicroTouch™ Software ................................................................ 24
Video Alignment ...................................................................................................... 24
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Multi-Touch Controllers .......................................................................................... 25
Appendix A Troubleshooting & Maintenance
Display Installation Problems .................................................................................. 26
Troubleshooting the Touch Sensor .......................................................................... 27
Power Management .................................................................................................. 28
Appendix B Regulatory Information
Regulatory Agency Approvals ................................................................................. 29
FCC Warning ........................................................................................................... 30
CE Conformity for Europe ....................................................................................... 30
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3M™ Multi-Touch Chassis Display User Guide 5
CHAPTER 1
Introduction
Overview
Congratulations on the purchase of your 3M™ Touch Systems Multi-Touch Chassis
display. This guide describes how to set up your 3M™ Multi-Touch Chassis Display.
The 3M Touch Systems product line of chassis displays offers the Multi-Touch Chassis
Display for kiosk, ATM, and industrial enclosures. All Multi-Touch Chassis Displays are
encased in rugged metal instead of plastic. These displays feature a touch sensor
interface, several mounting options, and sturdy construction.
The Multi-Touch Chassis Display is a 22” LCD with 16:10 aspect ratio. 3M Multi-Touch
Technology, based on 3M projected capacitive touch technology and electronics, offers
fast and accurate multi-touch touch functionality for next-generation, multi-touch
applications.
This display provides full multi-touch functionality including traditional pinch, expand
and rotate features. Each touch is independently recognized thereby supporting full
multi-touch and multi-user input.
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The Multi-Touch Chassis Display uses projected capacitive technology with an all glass
front surface and provides multi-touch functionality in a highly durable form factor. The
fast response rate enables the creation of multi-touch applications and supports real time
rendering of maps and other speed sensitive applications.
The display also features space saving designs, high resolution, and low power
consumption. These qualities make the Multi-Touch Chassis Display ideal for
applications that require superior color, resolution, and clarity.
Important Safety Information
Read and understand all safety information before using this product. Follow all
instructions marked on the product and described in this document. Pay close attention to
the following installation warnings and safety precautions.
Intended Use
The 3M Touch Systems Multi-Touch Chassis Display was designed for touch input and
tested to replace an existing display. These displays are intended for indoor use only
and are not designed for use in hazardous locations.
Explanation of Signal Word Consequences
DANGER: Indicates a potentially hazardous situation, which, if not avoided, will
result in death or serious injury and/or property damage.
WARNING: Indicates a potentially hazardous situation, which, if not avoided,
could result in death or serious injury and/or property damage.
CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may
result in minor or moderate injury and/or property damage.
CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may
result in property damage.
DANGER
To avoid the risk of fire and/or explosion which will result in serious injury or
death:
• Do not install or use this product in a hazardous location.
WARNING
To avoid the risk of fire which could result in serious injury or death:
• Do not remove the cover or back of the display -- dangerous voltages inside.
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3M™ Multi-Touch Chassis Display User Guide 7
WARNING
To avoid the risk of electric shock which could result in serious injury or death:
• Do not remove the cover or back of the display. The backlight inverter output is at
high voltage.
• This device must be operated with the original power supply and cable provided as
shown below:
• LITEON PA-1081-01 or EDAC EA11001C-120 for the C2254PW
• LITEON PA-1041-0 or EDAC EA10521E-120 for the C2234PW
• Do not use a damaged power supply.
• Plug power cord into appropriate grounded power source.
• Do not use a power cord that is frayed or otherwise damaged.
To avoid the risk of electric shock which may result in serious injury or death:
• Do not service the display yourself. There are no user serviceable parts inside. Refer
all servicing to qualified service personnel. Any change or modification to the
equipment not expressly approved by the party responsible for compliance could void
your authority to operate such equipment.
• Do not use non-conforming replacement parts.
• Do not place wet or damp objects on the display.
• Do not expose the display to rain or other sources of water, steam, or moisture.
• Do not place foreign objects on the display or its cables.
• Do not remove the cover or back of the display.
• Ensure that connecting the unit to the power source will not overload the power
source.
CAUTION
To avoid the risk of potential damage to the display electronics:
• Always use the VESA mounting holes when using an arm attachment. Do not drill
additional holes in the unit to mount plates other locations
• Do not use longer screws as they could potentially damage electronics inside the
display.
To avoid the risk of glass breakage which may result in minor or moderate injury:
• To avoid risk of injury the when handling the display be aware that the sensor edges
are very sharp.
• Handle the display with care to avoid breaking the touch sensor. The display contains
glass parts. Dropping the display may cause the glass parts to break.
• Ensure mounting screws are tightened fully to prevent instability.
• Do not place foreign objects on the display.
• Ensure that mounting the unit will not adversely affect the stability of the end
equipment when installing in free standing equipment or using the VESA mount.
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CAUTION
To avoid the potentially hazardous situations associated with the use of alcohol or
other solvents which may result in minor or moderate injury or property damage:
• Follow all instructions and recommendations in the manufacturer's Material Safety
Data Sheet and product label.
• Be sure to follow solvent manufacturer's precautions and directions for use when using
any solvents
• It is important to avoid using any caustic chemicals on the touch sensor.
To avoid possible environmental contamination which may result in minor or
moderate injury:
• The lamp(s) inside this product contain mercury (Hg) and must be recycled or
disposed of in accordance with local, state, or federal laws. Check your individual
state's requirements to see if specific recycling requirements exist for mercurycontaining products or other electronic products. Refer to
http://www.nema.org/lamprecycle/ or call 3M Touch Systems 1-866-407-6666 for
further information.
•
Dispose of the flat panel display according to applicable governmental regulations.
Important Notes
• In extreme temperature and humidity situations, you may observe condensation
between the touch screen and the display. To minimize this condition, place the unit
where it will be used and allow a 24-hour environmental stabilization period prior to
powering on the display. Any noticeable condensation is temporary and will have no
long term affect on the operation of the display.
• You are cautioned that any change or modification to the equipment not expressly
approved by the party responsible for compliance could void your authority to
operate such equipment.
• When unplugging the power supply cord, hold the plug, do not pull by the cord.
• Do not connect or disconnect this product during an electrical storm.
• Remember to take into account that the operating temperature of the installation may
be greater than the room ambient, and consideration should be given to installing the
unit in an environment compatible with the maximum rated operating temperature.
Specifications can be found in the product data sheet on the 3M Touch Systems
website at http://www.3m.com/touch/.
• When installing the unit, ensure that it does not restrict the flow of air to any other
equipment within the installation required for safe operation.
• An inherent characteristic of the PCT sensor is a fine grid pattern that may be visible
under certain lighting conditions.
• Install the display in a well-ventilated area. Always maintain adequate ventilation to
protect the display from overheating and to ensure reliable and continued operation.
• Do not expose this display to direct sunlight or heat. Passive heat may cause damage
to the housing and other parts.
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3M™ Multi-Touch Chassis Display User Guide 9
• Do not install this display in areas where extreme vibrations may be generated. For
example, nearby manufacturing equipment may produce strong vibrations. The
vibrations may cause the display to exhibit picture discoloration or poor video
quality.
• Ensure the metal enclosure does not contact the touch sensor.
• Be sure to gasket the display to its enclosure properly to prevent damage to the touch
sensor.
• To avoid ergonomic concerns:
Do not install the display in a manner or location with awkward accessibility.
Extended use may result in muscle, tendon, or fixed posture strains. It is
recommended you take periodic breaks from continuous use.
• The 3M touch controllers mentioned in this document are USB compatible full speed
devices.
• 3M does not warrant that we are USB compliant pursuant to USB specifications.
Service and Repair Indicators
Do not attempt to service this unit yourself. Removing the display cover may expose you
to dangerous voltages or other risks. Unplug the display from the power outlet and refer
servicing to qualified service personnel in the event that:
• Liquid is spilled into the product or the product is exposed to rain or water.
• The product does not operate properly when the operating instructions are followed.
• The product has been dropped or the metal case has been damaged.
• The product exhibits a distinct change in performance, indicating a need for service.
• The power cable or plug is damaged or frayed.
Touch Sensor Care and Cleaning
The touch sensor requires very little maintenance. 3M Touch Systems recommends that
you periodically clean the glass touch sensor surface. Be sure to turn off your display
before cleaning.
Typically, an isopropyl alcohol and water solution ratio of 50:50 is the best cleaning
agent for your touch sensor. You can also use straight isopropyl alcohol.
CAUTION
To avoid the potentially hazardous situations associated with the use of alcohol
or other solvents which may result in minor or moderate injury or property
damage:
• Follow all instructions and recommendations in the manufacturer's Material Safety
Data Sheet and product label.
• Be sure to follow solvent manufacturer's precautions and directions for use when
using any solvents
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